computer will not recognize phone - Fascinate Q&A, Help & Troubleshooting

This is driving me to drink, currently running the powerwashed GB rom (ec09 radio, eh09 rom). no computer in my house (I have 4 ) will recognize my phone, usually nothing happens but sometimes i get a "usb device not recognized" error. Tried 3 different cables. Never had problems before. Can anyone help?

Did u try changing from kies to mass storage in usb settings?

yes it has no effect. The Samsung Drivers are installed on all my computers btw also. Restarting the phone while plugged in doesn't help, toggling USB debugging doesn't help.

baron4406 said:
yes it has no effect. The Samsung Drivers are installed on all my computers btw also. Restarting the phone while plugged in doesn't help, toggling USB debugging doesn't help.
Click to expand...
Click to collapse
have you tried cleaning the usb port on your phone? Compressed air, contact cleaner, or denatured alcohol with a q-tip etc... sounds like a connection issue.

Yea tried that, no dice. Sometimes i can get the "usb connected" to come up on the phone but when you select to copy files from your computer the phone acts like its connected but the computer does nothing. Heck i even tried another sd card
Right before I had this rom on the phone I had flashed back to stock ED05 and it worked fine.
The only thing I can do is connect thru bluetooth, but I need a download connection to odin anything. Is there anyway to delete this Samsung Kies off my phone?
For me info if I keep my phone plugged in and restart the phone windows picks it up but gives a warning that the USB device is not recognized. If you try and re install the Samsung USB driver it says its already installed.

Finally got it, it was definitely something in the GB software. Was finally able to odin eb01 then to ed05 on both of them plugged in with no problems. Now on CM7.

Related

[Q] Connection problems

So when i try to connect my galaxy to the computer nothing happens. i plug it in and it will start to charge but the phone will not have recognized the fact that it is connected to the computer and the computer doesnt even say "unrecognized device" how do i get the phone and omputer to recognize each other?
Did you install drivers for the phone? What operating system are you on?
yes i have. ive tried both osx and windows 7 and i have made sure to download teh drivers for each
Have you tried to connect it in usb debugging mode? (goto settings, applications, devlopment, check debugging mode?
(I dont know of it will help, but it would be the next thing I would try)
And try different usb ports. I have heard before that it can help.
yeah ive tried all of that it and still nothing, the switching usb ports too
Did you restart the computer after you installed drivers?
I would try installing Samsung Kies (from samsung website, GS2 support page). It also installs drivers and fixed a problem I had with connection.
If all these don't work, I don't know what to tell you. Sorry. I am sure someone here with more experience will be able to help.
yeah haha ive done all of these unfortunately and still nothing, thank you for you suggestions though
Kies had an update within the hour of New years (Pacific).
I discovered this morning that USB debugging mode MUST BE OFF for Kies to recognize and connect to the phone. I'm currently backing up my device in this mode right now.
"Kies Air" also works well, without having to worry about any USB issues.
"Droid Explorer" connects fine with debugging turned on. I have to wait until backup is complete to see if it works with debugging turned off.
I'm having USB port issues right now, so your mileage may vary.
Hope this helps.

[Q] Doesn't connect to PC

Hi, I have a Galaxy Player 4.0 that I rooted with SuperOneClick. It was working fine at first then a couple of weeks ago, I noticed that my PC no longer recognizes it as a device, it just charges when I plug it in. So, I looked around andn tried a few things:
Restarted it several times
Tried with all the different modes in USB settings
Tried with different cable
Tried with two other computers, a Mac Mini and a Win7 laptop
Tried to unroot, couldn't get that to work
Did a factory data reset
Nothing works. I can't remember anything I did since rooting that would cause this, except I installed the Samsung Kies driver on the PC. I can't remember if the USB mass storage was working after Kies. Does anyone have other ideas?
Bump. This is rather a big deal, as I cannot transfer files between my PC and Galaxy player in any way other than over WiFi, which does not work reliably. I don't have a microSD card adapter either.
You might want to check if anything related to samsung/android appears in the device manager. Alternatively, to use heimdall I use Zadig to switch from samsung's driver to libusb but it does show you everything connected to your computer via usb when you check the option to list all devices. You should try this with and without usb debuging enabled. If nothing shows up you know it id your player that is at fault.
Ben456 said:
You might want to check if anything related to samsung/android appears in the device manager. Alternatively, to use heimdall I use Zadig to switch from samsung's driver to libusb but it does show you everything connected to your computer via usb when you check the option to list all devices. You should try this with and without usb debuging enabled. If nothing shows up you know it id your player that is at fault.
Click to expand...
Click to collapse
Thanks,
The first time I plugged it in without USB debugging enabled nothing showed up, when I enabled USB debugging, in Zadig and Device manager there showed up an unknown device, trying to update driver in Device manager showed that it already had the best driver, and in zadig driver replacement failed. Now, when I plug it in, either with or without USB debugging enabled, nothing shows up anywhere. I have tried with other computers and other cables, and nothing works, so I am pretty sure it's the player. I am willing to to a complete factory system reset, but I don't know how.
InventiousTech said:
Hi, I have a Galaxy Player 4.0 that I rooted with SuperOneClick. It was working fine at first then a couple of weeks ago, I noticed that my PC no longer recognizes it as a device, it just charges when I plug it in. So, I looked around andn tried a few things:
Restarted it several times
Tried with all the different modes in USB settings
Tried with different cable
Tried with two other computers, a Mac Mini and a Win7 laptop
Tried to unroot, couldn't get that to work
Did a factory data reset
Nothing works. I can't remember anything I did since rooting that would cause this, except I installed the Samsung Kies driver on the PC. I can't remember if the USB mass storage was working after Kies. Does anyone have other ideas?
Click to expand...
Click to collapse
I'm having the same problem with my rooted 5.0. Although it's not a huge problem for me (I use dropbox for file syncing) I would love to sort this out, let me know if your factory reset works!
You can find it in the Privacy section of the settings menu.
InventiousTech said:
Thanks,
The first time I plugged it in without USB debugging enabled nothing showed up, when I enabled USB debugging, in Zadig and Device manager there showed up an unknown device, trying to update driver in Device manager showed that it already had the best driver, and in zadig driver replacement failed. Now, when I plug it in, either with or without USB debugging enabled, nothing shows up anywhere. I have tried with other computers and other cables, and nothing works, so I am pretty sure it's the player. I am willing to to a complete factory system reset, but I don't know how.
Click to expand...
Click to collapse
I suspect you have a faulty usb connector on your device, but it doesn't hurt to do a factory reset. But you might want to backup your data first Did you try to jerk the usb cable in your player? A loose/broken connector would explain all your problems. Even if it is a software problem, I can't see how to flash your device with the original firmware since you don't have a sdcard & usb doesn't work...
Btw, I was referring to zadig only to show the devices attached to your computer, not to change the driver!
Ben456 said:
I suspect you have a faulty usb connector on your device, but it doesn't hurt to do a factory reset. But you might want to backup your data first Did you try to jerk the usb cable in your player? A loose/broken connector would explain all your problems. Even if it is a software problem, I can't see how to flash your device with the original firmware since you don't have a sdcard & usb doesn't work...
Btw, I was referring to zadig only to show the devices attached to your computer, not to change the driver!
Click to expand...
Click to collapse
Thanks, I only tried to change the driver because it showed no driver already installed. I have a bit of electronics background so I may crack it open and take a look at the connector. I already tried the factory reset in the privacy menu, but that only wipes data apparently, not the system. I do have an sd card, I just don't have an adapter to the PC.
EDIT: After wiggling the cable around a bit, it showed the USB icon in the status bar, so I clicked connect USB mass storage, but the computer still showed a badly installed driver and then after some more wiggling the icon disappeared, so I am pretty sure it's a problem with the connector. BTW, how would I flash the stock firmware to unroot?

[Q] device not recognized

OK so yesturday I bricked my Samsung vibrant and used Odin to get back to stock was succesfull now when I try to connect I get USB not recognized. I tried device manager to uninstall and install drivers again and still nothing all it says is unknown device I tried debuging, still nothing. I dont no what to do.. if I unplug and plug in the wire I'll get it like 1 time outta like 500 times trying to connect and disconnect helllllp lol
Double check that you have the drivers install. Also double check that you do infact have USB debugging ticked. If you are getting it 1 of 500 +/- times, to me that sounds like it is a USB cord issue. Try changing ports and I have even heard of people putting it in a port closer to the back of the PC b/c it is closer to CPU and has worked. Really think that it is a bad wire though.
try reinstall the Mini kies that have usb driver in it or try on your phone in setting/applications/usb setting click ask on connection
Other way is remove the usb driver from device manager and reboot it and it will load up the driver itself.
still nothing
then you might have bad cord. If you have extra cord and see if it work. Other test is can you charge your phone if it charging then there other issue on your computer. My guess is try odin again

[Q] Windows Not Recognizing Device

Hi guys, was having a few problems with my phone and decided that I'd flash the stock ROM again.
Went into ODIN as you do, and as I was flashing the stock ROM, for some reason or another I heard the disconnect/reconnect noise that Windows makes when you remove a device then FAIL came up in ODIN.
Now my phone's stuck with a phone connecting to a computer on the charge screen, it can't go into recovery mode but it can go into download mode.
Tried connecting it to my PC in download mode, and even though I've got the Samsung USB Drivers installed I get the 'USB Device Not Recognized' message, which means I can't flash the stock ROM in ODIN anymore.
Does anyone have any advice? Thank you.
JoshS2 said:
Hi guys, was having a few problems with my phone and decided that I'd flash the stock ROM again.
Went into ODIN as you do, and as I was flashing the stock ROM, for some reason or another I heard the disconnect/reconnect noise that Windows makes when you remove a device then FAIL came up in ODIN.
Now my phone's stuck with a phone connecting to a computer on the charge screen, it can't go into recovery mode but it can go into download mode.
Tried connecting it to my PC in download mode, and even though I've got the Samsung USB Drivers installed I get the 'USB Device Not Recognized' message, which means I can't flash the stock ROM in ODIN anymore.
Does anyone have any advice? Thank you.
Click to expand...
Click to collapse
Try installing samsung kies. The usb drivers are included.
princeownt said:
Try installing samsung kies. The usb drivers are included.
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Click to collapse
I have it installed, and I installed the USB drivers from the soft bricked sticky in this section. Neither have helped.
Hi!
Hi, you guys install ADB on your system? And also USB debugging mode on the phone?
Should be turned on which can be done by going to Settings>Applications>Development and select USB debugging.
Try this, for me its works
MafiaDroid said:
Hi, you guys install ADB on your system? And also USB debugging mode on the phone?
Should be turned on which can be done by going to Settings>Applications>Development and select USB debugging.
Try this, for me its works
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I can't even turn the phone on at the moment. Only thing I can do is go into Download mode.
Help
Try this, take out the battery, then press and hold the ON button for 7-10 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. This helps on many phones and even laptops that won't start properly or show anything on screen.
If this does not work, try the next step. Again, do as above. But after inserting the battery, do not turn the phone on, but press and hold the ON button and the HOME button at the same time for 7-10 seconds. This is a hard reset, and works best if done after a soft reset. Just be sure the battery has at least some juice in it and isn't empty. If possible, try with another battery if this does not work.
Hope this helps!
Try going to device manager, you will probably find your device as an unrecognized device, uninstall the drivers, unplug and then plug it again and see.
if the prblm is hard then do a fresh installation of kies,device etec etc.....but if u have ur device in the device list on pc then first uninstall it...if possible try recovery mode and reset...
I tried everything you guys have suggested and none of that worked. Anyone else got any ideas?
Try everything (and I mean everything) on the following list. Given the problems you've had & that you've already tried some of these things, I'd try another PC. And if it doesn't work first go on another PC, then go thru the list & try everything on the 2nd PC.
*Ensure Kies & it's processes aren't running in Windoze task manager. Kill them if they are.
*Try different USB ports; you must be using a 'powered' or mainboard port.
*Try different USB cables (particularly the cable that came with the phone if you're not using it now)
*Try different versions of Odin (search on here/Google)
*Uninstall Kies, reboot, redownload & reinstall it, reboot, try the flash again. Also run Windoze Update.
*And if all this fails, try a different PC.
Tried all the above and a different PC.
It didn't work. I could fix the phone if the computer would pick up that the phone's connected - it just doesn't.
Total Removal of KIES including registry entries .
Reboot PC install a new copy of Kies .
Phone backup data and factory reset .
Set phone to USB storage mode using the Samsung cable connect to PC and wait for Windows to find USB drivers .Remove cable reboot phone .
Start Kies connect with cable wait for Kies to find the phone .
Note USB Debugging OFF and cable connects to a direct motherboard port only .
Nothing then only further suggestion would be to Format the PC and start over with a clean Windows install .
jje
I can't turn the phone on, it's stuck on the phone, triangle, PC screen.
I've tried fresh installs on three different PC's.
JoshS2 said:
I can't turn the phone on, it's stuck on the phone, triangle, PC screen.
I've tried fresh installs on three different PC's.
Click to expand...
Click to collapse
That's a forced download mode.
Try a blind flash to a stock firmware from Odin while connected to your computer with the phone on this screen. Even if Odin doesn't seem to register that it's connected. I've heard of at least one person this worked for.
At this point, you really have nothing to lose by trying this.
Bit of an update, I plugged it in again and it installed some drivers and ODIN picked it up. Only for it to disconnect a few moments later, now it keeps disconnecting and reconnecting over and over but ODIN's not picking it up.
JoshS2 said:
Bit of an update, I plugged it in again and it installed some drivers and ODIN picked it up. Only for it to disconnect a few moments later, now it keeps disconnecting and reconnecting over and over but ODIN's not picking it up.
Click to expand...
Click to collapse
I know you said you tried a different cable, but that sounds suspiciously like a bad cable.
It's not the cable, thanks any way.
Update 2: I managed to get it to connect long enough to flash the stock Kernel. Still didn't reboot. Then I connected it again and flashed the stock ROM, which bricked it again. Then I flashed the stock kernel and it works!
However, there is a problem:
When the phone gets turned off, it constantly shows the charging battery icon with warning triangle and a thermostat next to it. I can't turn the phone on because of this unless I go into Recovery mode and reboot system.
Any ideas? Thanks.
JoshS2 said:
It's not the cable, thanks any way.
Update 2: I managed to get it to connect long enough to flash the stock Kernel. Still didn't reboot. Then I connected it again and flashed the stock ROM, which bricked it again. Then I flashed the stock kernel and it works!
However, there is a problem:
When the phone gets turned off, it constantly shows the charging battery icon with warning triangle and a thermostat next to it. I can't turn the phone on because of this unless I go into Recovery mode and reboot system.
Any ideas? Thanks.
Click to expand...
Click to collapse
Now this sounds like a faulty/dirty/bad usb port.
ctomgee said:
Now this sounds like a faulty/dirty/bad usb port.
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Click to collapse
This was my original thought and my reasoning for flashing a stock ROM in the first place!
JoshS2 said:
This was my original thought and my reasoning for flashing a stock ROM in the first place!
Click to expand...
Click to collapse
I in no way recommend this, and not sure I would do it if I ever started having this issue...
BUT - I have heard that some people faced with this condition have fixed it by physically moving the small wafer board inside the USB port with a precision screwdriver (gently!) to a more "centered" position.
If that doesn't work, look at replacing that part. Either via warranty service if you still have it, or a service center.

[Q] PC wont recognize

my phone will not be recognized by the computer no matter what i do. It recognizes my friends i777 just fine in odin and as a storage device so it isnt my drivers. With mine it only makes the connection sound and says device drivers failed to install. I am running shostock 3, philz kernel and windows 7. I have tried everything and i am out of ideas, please help. thanks
Install Kies fresh, install android sdk and update it, reboot, try different usb ports.
Also u have to disable usb debugging and let it install those drivers, enable it and let it install those drivers and boot into download mode and do a regular reboot and let it install those. Always worked for me after following those steps.
If he's friends phones works. Then I think it's the phone usb. My own phone has the same issues but my usb on phone is messed up. Says charging while its not chargin and that happens I get the whole Device not recognize and fail to install. Try cleaning your usb with 99% Isopropyl of the instructions above this post don't work out.
chibixzero said:
If he's friends phones works. Then I think it's the phone usb. My own phone has the same issues but my usb on phone is messed up. Says charging while its not chargin and that happens I get the whole Device not recognize and fail to install. Try cleaning your usb with 99% Isopropyl of the instructions above this post don't work out.
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Click to collapse
I will try this. I appreciate the help
I tried the suggestions.....
I downloaded the samsung drivers correctly because my pc recognizes any other samsung but no matter what i've tried it says usb device not recognized for my galaxy. Im stuck in a boot loop and the only thing i can access is download mode when i plug it in the computer. I can't access anything with the battery in, it just flashes the galaxy logo over and over. Thank you for you time in advance

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