Kinda new to rooting and stuff but does anyone know how Best Buy handles returns/exchanges for androids?
I rooted my phone and unrooted it, took out superuser and did a factory reset. My main concern is whether or not they would put my phone in download mode to check the download counter.
most places will not put it in DL mode to check that.
generalpost said:
Kinda new to rooting and stuff but does anyone know how Best Buy handles returns/exchanges for androids?
I rooted my phone and unrooted it, took out superuser and did a factory reset. My main concern is whether or not they would put my phone in download mode to check the download counter.
Click to expand...
Click to collapse
Did you buy it from best buy?
Also, are you returning it or exchanging it for a new one. If you are exchanging it, you can buy a jig to reset the flash counter for $7. OR, simply lie your teeth out. I've exchanged cracked Xbox games with no insurance, got a new iPod 3rd Gen after saying my 2nd Gen broke, and I even got them to fix my laptop for free. They're gullible, just say you tried to fix it yourself.
Sent from my SAMSUNG-SGH-I777 using xda premium
xAnimal5 said:
Did you buy it from best buy?
Also, are you returning it or exchanging it for a new one. If you are exchanging it, you can buy a jig to reset the flash counter for $7. OR, simply lie your teeth out. I've exchanged cracked Xbox games with no insurance, got a new iPod 3rd Gen after saying my 2nd Gen broke, and I even got them to fix my laptop for free. They're gullible, just say you tried to fix it yourself.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Bought the phone from best buy. I'm planning to exchange it for another phone. Read about the jigs. Do you think they'll put it in download mode?
generalpost said:
Bought the phone from best buy. I'm planning to exchange it for another phone. Read about the jigs. Do you think they'll put it in download mode?
Click to expand...
Click to collapse
They might, better to be safe than sorry with the jig. If you don't wanna wait for the jig to ship to your house and they check your flash counter, tell them you went to a cell phone technicien and they told you to flash something.
Sent from my SAMSUNG-SGH-I777 using xda premium
When I took back my first GS2 to Best Buy, the girl didn't even turn the phone on...
And I had SuperUser in the menu still as this was before Entropy had the flash back to stock without root available.
generalpost said:
Kinda new to rooting and stuff but does anyone know how Best Buy handles returns/exchanges for androids?
I rooted my phone and unrooted it, took out superuser and did a factory reset. My main concern is whether or not they would put my phone in download mode to check the download counter.
Click to expand...
Click to collapse
I exchanged a rooted and romed captivate at best toward the purchase of a galaxy s2 (got 99 bucks). They didn't seem to care, though the employee did notice it looked a little different and thought it was cool!
Your situation is a little different. You could flash back to stock just in case. I doubt they would give you the runaround. They probably just send it off somewhere, anyway, and check that it is not physically damaged. They did want to make sure I had wiped it of personal data, which I had through wipe data/factor reset in recovery.
xAnimal5 said:
They might, better to be safe than sorry with the jig.
Click to expand...
Click to collapse
I'm in agreement with him. I would do it to. Even though I'm 98% sure they won't check (at least in my local Best Buy).
I work at best buy and no we don't check the phone for root or instability. As long as you can show its on we will take it Graphics cards too. We never check if its actually broken so i say mine is broken every 8 months (shifty eyes)
Sent from my SAMSUNG-SGH-I777 using XDA App
Of course the pros at bestbuy wont check or have no clue. But there's a chance when the phones sent back to samsung they will be able to tell. Then they will go by the IMEI and back thru the carrier to void your warranty and charge you the full amount of the phone on your next bill. It's not like it hasn't happened to some.
NascarFastcar said:
Of course the pros at bestbuy wont check or have no clue. But there's a chance when the phones sent back to samsung they will be able to tell. Then they will go by the IMEI and back thru the carrier to void your warranty and charge you the full amount of the phone on your next bill. It's not like it hasn't happened to some.
Click to expand...
Click to collapse
You're saying they'll void your warranty on a new phone based on what you did to the last one you no longer own?
Doubtful...
Sent from my SAMSUNG-SGH-I777 using xda premium
NascarFastcar said:
Of course the pros at bestbuy wont check or have no clue. But there's a chance when the phones sent back to samsung they will be able to tell. Then they will go by the IMEI and back thru the carrier to void your warranty and charge you the full amount of the phone on your next bill. It's not like it hasn't happened to some.
Click to expand...
Click to collapse
Lmao. Where do you people come up with this stuff? Making stuff up to misinform someone isn't very nice.
I just returned my atrix at best buy for the buy back program and its bootloader is unlocked. I got the thrill 4g but after a week of cool 3d I realized they are never gonna get past froyo and I kind of had a headache...so I returned it..I put the stock recovery back on it but not the firmware...basically, if u have the buy back program, geek squad looks at it...I couldn't are what he was doing when he said he was giving it a functionality test but I'm 90 percent sure he was just turning it on....and I was fine...now when you make a return, it just goes to customer service...the lady asked me to turn my thrill on for her because she didn't know how...she saw that it booted and I wrapped all the cords up really nice and she didn't even charge a restocking fee or anything ...so just make sure it turns on and you should be fine...I am now a proud owner of a SG II...at least until the end of the month if nothing better comes out..good luck
Sent from my SAMSUNG-SGH-I777 using xda premium
I actually work for best buy's Geek Squad and I can verify that no one anywhere with the exception of a nerd who is trying to prove his girth will bother to check if it is rooted, and even if it is they will still most likely (85%+) exchange the device for you.
---------- Post added at 04:12 AM ---------- Previous post was at 04:09 AM ----------
tsuk87 said:
I just returned my atrix at best buy for the buy back program and its bootloader is unlocked. I got the thrill 4g but after a week of cool 3d I realized they are never gonna get past froyo and I kind of had a headache...so I returned it..I put the stock recovery back on it but not the firmware...basically, if u have the buy back program, geek squad looks at it...I couldn't are what he was doing when he said he was giving it a functionality test but I'm 90 percent sure he was just turning it on....and I was fine...now when you make a return, it just goes to customer service...the lady asked me to turn my thrill on for her because she didn't know how...she saw that it booted and I wrapped all the cords up really nice and she didn't even charge a restocking fee or anything ...so just make sure it turns on and you should be fine...I am now a proud owner of a SG II...at least until the end of the month if nothing better comes out..good luck
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
we abandoned the restocking fee about 6 months ago...
dunno why there's so much bad blood around best buy.... I have a right to hate it after working there for the last 3 years.... but I really don't get the negativity.
Sure the computer department is stupid and some management at certain locations suck. But all in all its a decent electronic retail shop with some good people working there and for the most part we do try our best to please our clients.
Yea, I don't see how best buy is any worse than any other retail electronics store, and I have gotten several price matches there. I've also had good luck with returns. Oh well, every body has their own experiences, situations and opinions.
Sent from my SAMSUNG-SGH-I777 using XDA App
dayv said:
Yea, I don't see how best buy is any worse than any other retail electronics store, and I have gotten several price matches there. I've also had good luck with returns. Oh well, every body has their own experiences, situations and opinions.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
true. To each there own I guess...
Alucardis666 said:
I actually work for best buy's Geek Squad and I can verify that no one anywhere with the exception of a nerd who is trying to prove his girth will bother to check if it is rooted, and even if it is they will still most likely (85%+) exchange the device for you.
---------- Post added at 04:12 AM ---------- Previous post was at 04:09 AM ----------
we abandoned the restocking fee about 6 months ago...
dunno why there's so much bad blood around best buy.... I have a right to hate it after working there for the last 3 years.... but I really don't get the negativity.
Sure the computer department is stupid and some management at certain locations suck. But all in all its a decent electronic retail shop with some good people working there and for the most part we do try our best to please our clients.
Click to expand...
Click to collapse
What store you from? 000945 here.
Sent from my SAMSUNG-SGH-I777 using XDA App
Related
I've just become aware of the new replacement program for problem Fascinates. I've been reading the forums but it wasn't completely clear EXACTLY what i need to do in order to be offered a replacement. I bought my Fascinate on eBay like 3 months ago (pre-rooted with a Blackhole ROM i believe) and while i do like it, it does have it's share of issues. i get the phantom button press a lot, GPS is VERY slow to lock at times, i occasionally get random voicemails from calls i didn't know i missed, my screen timeout setting is constantly changing back to 15 secs when i set it to 2 minutes, and MMS rarely works.
so yea, from what i've read so far, it seems like i'm prime for a replacement. but i need to know first off, do i need to flash a stock rom or will it not matter? will i need to take it in and prove it's not working because it only has these issues sometimes and i may not be able to replicate on the spot? also what exactly do i need to say (and who do i call) in order to prompt them to offer me a new device? thanks in advance for the help and i apologize if this is explained somewhere already. i've looked and it just seems to mostly be people talking about their new phones and not how they actually got them.
1. Go to Walmart.
2. Buy knee pads and lip gloss.
3. Go to Verizon.
4. Put on knee pads and a good amount of lip gloss.
5. By now you should know where this is going.
superchunkwii said:
1. Go to Walmart.
2. Buy knee pads and lip gloss.
3. Go to Verizon.
4. Put on knee pads and a good amount of lip gloss.
5. By now you should know where this is going.
Click to expand...
Click to collapse
seriously, i would like to know how to get this free upgrade.
Just act stupid and say your phone doesnt work right and yes u should change everythin to stock couz root voids your warranty. But sometimes they still replace even if i did it. But change back to be safe
Sent from my MB860 using XDA Premium App
You may have a problem because you didn't get the phone directly from vzw & they can find that out. Also, they're getting hammered right now with people trying everything to get this deal whether they need it or not. Seems like they're becoming a little more stringent with their criteria. But I think the real problem for you is where you got the phone.
Sent from my DROID X2 using XDA Premium App
B1gC72 said:
seriously, i would like to know how to get this free upgrade.
Click to expand...
Click to collapse
Ugh! I hope you get nothing. vzw knows YOU didn't buy the phone from them.
good day.
I wish I could tell you good news, but I've been down this road before. My hub bought a phone off ebay and found out something was wrong with it that same day it came in the mail. He went to Verizon and asked them if they could do anything and they said since he bought it from ebay they can't do anything. They are going to look into your account and know that you didn't get it from them, so I don't think you have any hopes at all getting it replaced.
You could however flash it back to stock and try...if you don't succeed...keep it stock and put it back on ebay. The fassy's are still selling for quite a bit and use that to purchase new phone.
well thanks for all the help. some people seem really offended but the only reason i even asked is because people on other forums said they traded in their eBay Fascinates and got the deal. i don't know if the warranty is transferable or not, but it's still been out less than a year and should be covered. also, there is no way they can tell i bought it on eBay either. the most they should be able to see is when i activated it and maybe track the ESN back to the original owner, still doesn't say i bought it on eBay. i didn't buy it directly from Verizon but the guy i bought it from did. people were even having success with phones bought from Best Buy.
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
chopper the dog said:
Ugh! I hope you get nothing. vzw knows YOU didn't buy the phone from them.
good day.
Click to expand...
Click to collapse
Do you think it only has to be from an authorized retailer? I bought mine from Best Buy and they never even asked me where I got my phone. So maybe they can somehow tell if it was either bought from them OR an authorized dealer OR maybe the reps that I worked with didn't care.
They probably won't be doing swaps anymore because ED05 is official and ready.
times_infinity said:
They probably won't be doing swaps anymore because ED05 is official and ready.
Click to expand...
Click to collapse
For sure the swap ended yesterday due to the new ED05 update. Right now, they're only offering replacement Fassys. I was however, able to talk them to giving me an early upgrade for the trouble since I REALLY hate this phone. Better than nothing, and they were real cool.
trailblazer101 said:
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
Click to expand...
Click to collapse
i understand perfectly. and don't you think your being a little extreme? it's not like my phone doesn't have issues. it WAS bought from Verizon and it has a warranty. so I didn't personally buy it from Verizon but what the hell difference does it make? if it's messing up and under warranty, they should fix it or give me a replacement. did you even read my original post? i said what was wrong with the phone so it's not like i'm making stuff up, i just wanted to know what they were listening for in order to qualify for the upgrade replacement since i have more than one issue. don't make me out to be the bad guy, read on other forums where people are just saying they have issues to get the upgrade when their phones work fine. i even saw one story where a store manager encouraged someone to say they were missing calls to get a Charge for free when the guy said he was saving money to replace his Fascinate. so it really falls on the reps to do their jobs anyway since they are supposed to actually check for issues, so isn't it their fault if they don't? i ended up not even calling anyway, so get off your high horse guy.
and no, i don't think they can tell where i bought it. they can most likely tell where it was originally purchased and see when and where it was activated and deactivated but how can they possibly know more than that? stop spreading propaganda.
call vzw and tell them the problem and theyll tell you if you are eligible for one
Sent from my SCH-I500 using XDA App
fordee11 said:
call vzw and tell them the problem and theyll tell you if you are eligible for one
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
i'll probably just wait for a new ROM based on the latest update now if that actually fixes the issues. sure the allure of a new device is intriguing (especially if it's free), but i don't dislike the phone, i just want it to work like it's supposed to.
trailblazer101 said:
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
Click to expand...
Click to collapse
I love the holier than thou forum white knights. I swear you relative moralists leave no forum untouched with your auto-ego stroking.
Listen, everyone who owns a Fascinate and went through the OTA update process had the same issue with missed calls and texts. Furthermore, even custom ROMs (CM7 included) experienced this issue. Until now, there was no work around and not everyone is an XDA daily driver and knows that ED05 has been released. We all went through the exact same run around waiting for Froyo, I know I for one wasn't about to sit back and wait for this release to be pushed back 4-5 times. I took the free upgrade and I don't feel the least bit bad about it. I even posted the script that worked for me on the first try, because at the time ED05 had no firm release date and I feel like everyone pumping out $200 for a phone and $100+ a month deserves a product that won't cause them huge issues like the Fascinate caused for me. I lost thousands in sales because I missed calls and the Google Voice missed notification wouldn't show up for 15-20 minutes.
Bottom line is, don't try to crucify everyone that asks for help with this situation. Odds are they don't know about ED05 being released and they probably don't trust Samsung to get an update out on time because they never have. The only reason this one came so fast is because Verizon/Samsung were losing their asses on replacement costs.
TLDR: Don't be a ****.
B1gC72 said:
i'll probably just wait for a new ROM based on the latest update now if that actually fixes the issues. sure the allure of a new device is intriguing (especially if it's free), but i don't dislike the phone, i just want it to work like it's supposed to.
Click to expand...
Click to collapse
+1 and I also would enjoy the better camera and front facing as well.
Sent from my SCH-I500 using XDA App
Tell them you lost it somewhere where there is a high volume of people coming and going i.e the mall, hospital etc. if you have insurance on your phone you should be able to get a new one
Sent from my I500 using Tapatalk
If you think you can call Verizon and say your phone is defective and expect them to send you something different then it wont happen.
1. You bought the phone off eBay, thus you no longer have a one year manufacture warranty.
2. Without the manufacture warranty they cant send you a replacement phone.
3. Your best option is to see if you have an upgrade or go through your insurance and see what kind of phone they will send you. You never know sometimes they send you UPGRADED phones!
To the people WHO ACTUALLY GOT THERE PHONE THROUGH VERIZON. If you are within a year and your phone is "defective" then you can call them and make it clear that you have done a full factory reset and everything you try doesn't work. They will then send you a replacement, it might be the same phone or you might get lucky and get an upgraded phone.
I work for Verizon and I've had customers come in with a Droid and manufacture sent them a Droid Three.
Wife left phone unattended in a public place and someone took it. She has never even gotten a scratch on a phone before. It appears that it was turned off or sim removed. It rang a few times for her but by the time I tried "Where's My Droid" it was going to voice mail. ATT is no help and claims they can't block IMEI. She just wants to go back to her LGVu but I know she enjoyed the android. 1. any ideas on how to maybe track it/get it back? 2. Best place to get a good price on another one (used or refurbished ok)? What would be about the best price I can find? 3. I may have to JTAg my bricked Cappy for her, that's only $50. Any useful in put would be great. I know looks like we are screwed.
Thanks,
Ken
Should have done a Nandroid backup, then you could restore your phone to its last state.
I guess you could always try Rom Manager...
Silly question but how is a back up going to help if someone stile the phone and its not on the OP's possession
Sent from my SAMSUNG-SGH-I777 using xda premium
I hope she had it locked, so the theif cannot get the personal info.
Anyway if you are looking for a replacement for AT&T, I would suggest to try SGSII: Skyrocket, it support 4G LTE. It will be faster than the current 4G H+.
I think you should wait for samsung galaxy s2 hd lte to come out, give your current phone to her, and get the new one.
BeenAndroidized said:
I hope she had it locked, so the theif cannot get the personal info.
Anyway if you are looking for a replacement for AT&T, I would suggest to try SGSII: Skyrocket, it support 4G LTE. It will be faster than the current 4G H+.
Click to expand...
Click to collapse
You sir are in the wrong forum to be talking up the ****rocket.... You could rename the forum to the 'Skyrocket Bashing Forums' and we would all still know its the i777 forums. Lol
Sent from my SAMSUNG-SGH-I777 using XDA App
Try Androidlost app from the market, I think it's probably the only app you can push to the phone after its lost and use the web interface to do a host of things like remotely locking and wipe SD. Plus you can make the phone scream at whoever has it, take photos and send you history of call/sms records etc.
ffltstn said:
Wife left phone unattended in a public place and someone took it. She has never even gotten a scratch on a phone before. It appears that it was turned off or sim removed. It rang a few times for her but by the time I tried "Where's My Droid" it was going to voice mail. ATT is no help and claims they can't block IMEI. She just wants to go back to her LGVu but I know she enjoyed the android. 1. any ideas on how to maybe track it/get it back? 2. Best place to get a good price on another one (used or refurbished ok)? What would be about the best price I can find? 3. I may have to JTAg my bricked Cappy for her, that's only $50. Any useful in put would be great. I know looks like we are screwed.
Thanks,
Ken
Click to expand...
Click to collapse
Red5 said:
Should have done a Nandroid backup, then you could restore your phone to its last state.
I guess you could always try Rom Manager...
Click to expand...
Click to collapse
Are you replying to a different post? Your response is so completely out of context...
Try plan b app. It might help.
Sent from my SGH-i777 using XDA Premium App
Good question, How do I do a recovery on a phone I don't have?
I tried android lost but since the phone is off or the sim is out I can not install it.
That being said I could have used whers my droid pro to send me a text with the new number if they put a new sim card in. But I only expected to locate a misplaced phone not a stolen one.
Learn from my mistake and set up these apps on ur phone now.
No it was not locked she has always worked in a office and had gotten complacent.
What is the S2 HD LTE and when is it coming out?
We all know the S2 beats the hell out of a skyrocket.
I can't affoed over $400 for a new phone so looks like she will get my old GS or and old Iphone.
If anyone is upgrading and can work with me let me know.
Thanks again.
Ken in Orlando
Not too long ago, ATT was selling SGSII refurbs for $0.01. I got one for my better half, and it's sailing along famously.
That was for $0.01 with a two year contract correct? We paid $.96 each for the two we bought, but now we are not able to upgrade again. Can't get that deal.
bigblue95z said:
You sir are in the wrong forum to be talking up the ****rocket.... You could rename the forum to the 'Skyrocket Bashing Forums' and we would all still know its the i777 forums. Lol
Click to expand...
Click to collapse
LOL! Just Kidding...
Skyrocket is still SGSII. I am not far off... (It's just SGSII little bro) LOL! Don't get me wrong, I just got myself the SGSII and love it. I was going to recommend both, but end up recommending Skyrocket (your version: ****rocket. LOL) because of the 4G LTE feature. If the SGSII had the 4G LTE, I would not even flinch recommending it.
---------- Post added at 09:58 AM ---------- Previous post was at 09:54 AM ----------
ffltstn said:
We all know the S2 beats the hell out of a skyrocket.
Click to expand...
Click to collapse
Well, sorry I recommended that option. Still new to the SGSII arena... It's a learning curve, ya know!
---------- Post added at 10:00 AM ---------- Previous post was at 09:58 AM ----------
ffltstn said:
That was for $0.01 with a two year contract correct? We paid $.96 each for the two we bought, but now we are not able to upgrade again. Can't get that deal.
Click to expand...
Click to collapse
Did you happeds to have an insurance with AT&T? Just a wild guess. If it's in the time frame, I think you can get the replacement. (correct me if I am wrong on this)
it seems to me her office needs cameras.
Check this out bro. https://spreadsheets.google.com/spr...SENVeXlqUm5vV0E&single=true&gid=0&output=html ...... mobiletrackerengine.apk or something like that. Maybe that means you might have a chance? Pulled it off of i9100 rom so idk if our i777 have the same bloatware etc. Maybe someone with more knowledge can help explain. Might mean something. Might be useless. Lol
Sent from my SGH-I777 using Tapatalk
Thanks clor01, but I followed that to Samsung Dive and it tells all about how to set it up and where it works. Looks like USA is still running behind in technology. Our phone doesn't even have the option of activating it. But it looks like a great addition to any phone.
Ken In Orlando
I heard of plan b for android its a app that installs it self after it was lost/ stolen might work for you
Sent from my PC36100 using XDA App
killa57 said:
I heard of plan b for android its a app that installs it self after it was lost/ stolen might work for you
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Lol, plan b app: for when you do something really stupid and desperately want to undo it. Also known as: the 'morning after' app
Sent from my páhhōniē
Plan B is your best (only) shot right now I believe
Follow up on out come
Sent my old GS1 to have the unbrickablemod applied to it. Downloaded 2.3.5 from Samsung's website. I then rooted the phone and installed the Corn Kernel so I can use CWM. Set phone up to look as close as I could to her GS2, as well as used all the battery saving tricks. Added Wheres My Droid AND Android Lost and set them up completely. Thanks for everyones feed back.
Ken
Just curious if anyone else running cm10 based roms are experiencing the random phantom touches at any degree? I've had it on Mazda's AOKP and CN(A) build, agrabrens cm10, Lens_Flare's Aokp build as well as his PA port. Along with running Vanilla, Mac, and anthrax kernels.
Just thought to maybe try flashing a nand of an ICS backup I have to retest that when I get off work. But it seems it's doing it more and more and I'm thinking it is most likely the digitizer :/ ...
Praying it isn't but its looking that way.
If that is the case, anyone know if that's a component they can swap out at a sprint repair shop?
If not I may have to order one because I need new rear speaker as well, and just do replacement myself.
Side note: it was a hella PITA typing this with cursor randomly jumping around and random keys being pressed.... :sigh:
Thanks in advance for any input.
Sent from my PG86100 using Tapatalk 2
My Dad's 3d is having the same issue and it makes it impossible to use. I think it's the digitizer, so he's taking it to the Sprint store for them to check. I'll report what they say (if I remember to )
coal686 said:
My Dad's 3d is having the same issue and it makes it impossible to use. I think it's the digitizer, so he's taking it to the Sprint store for them to check. I'll report what they say (if I remember to )
Click to expand...
Click to collapse
Is he running stock and/or sense ROM or aosp?
Sent from my PG86100 using Tapatalk 2
chucktownscitch said:
Is he running stock and/or sense ROM or aosp?
Sent from my PG86100 using Tapatalk 2
Click to expand...
Click to collapse
100% stock ICS.
I've been having this issue for a couple months now. Running stock ICS on Sprint. It comes and goes though. Sometimes it will do it for days at a time and then go away for a week. I turned on the development screen tap dot so I can see when its doing it. I usually have to just push the standby button off and back on and it might go away.
I'm going to take it to the Sprint store eventually to get replaced or fixed. I just don't want to get some crap referb when my phone is still in close to new condition with no other issues.
Read this.
http://forum.xda-developers.com/wiki/Digitizers
sent from my HTC EVO 3D using XDA Premium
Hmm. Never thought about possibility it could be the screen protector?
May try to peel it off and see if problem persists.
Sent from my PG86100 using Tapatalk 2
Sounds like the digitizer. Same problem I'm having. It's been driving me crazy lol. Im actually taking it to sprint in the morning to get it replaced. Only $35 without insurance so rather than do it myself, I'm having them do it
Sent from my PG86100 using Tapatalk
Well I rushed from work today to make it to Sprint Repair shop by 6... I had already called and asked if they would replace it earlier this afternoon. Once I get there, of course they ask me to duplicate the problem and show them what its doing. And like any and every other thing you do, the moment you go to show someone, you cant replicate it!
My phone was trying to act brand new. The paint app that I installed earlier was totally placing lines all over where I was not touching. Stupid thing worked flawlessly not doing anything wrong. Couldnt get my texts to press random keys like they have been doing for 3 weeks now. XDA app was working fine, when it stays clicking posts and popping up the box to thank, reply etc...
So obviously, without showing any issue, there wasnt anything they could do for me. And just as I knew would freakin happen, the moment I left and started texting on the drive home, low and behold it starts going nuts again. Couldnt get it to do anything for me in the store, but soon as I rounded the corner and saw my house it was phantom touching all over the place. So I was pissed.
I don't know how much longer I can go before I superbowl spike this thing.
UGH!!!
I'm going to have them replace it even if I can't duplicate it in front of them. I KNOW what it's doing and why and like you, its driving me insane. Im not leaving until its replaced. Been dealing with it for weeks
Sent from my PG86100 using Tapatalk
---------- Post added at 01:23 AM ---------- Previous post was at 01:15 AM ----------
I also called today (well yesterday now) thats how I got the price. I could do it myself but, Im not a patient person and I'd have to restrain myself from trying to rushing so as not to mess it up, so figured it'd be safer 2 let sprint do it. For the amt I pay for service, plus to havr it done, they better do it without a problem. Sure they will, theyre pretty decent where I go
Sent from my PG86100 using Tapatalk
Well good luck and keep me posted. Im probably going to go back tomorrow and see what I can have done. Manus need to start using better hardware. Its not like consumers are going to rush out and buy their latest and greatest phone 6-12 months later when they are under a 2 yr contract anyway, and 95% of people aren't going to pay full price. They will wait for their upgrade period to get the phone at 199...
chucktownscitch said:
Well good luck and keep me posted. Im probably going to go back tomorrow and see what I can have done. Manus need to start using better hardware. Its not like consumers are going to rush out and buy their latest and greatest phone 6-12 months later when they are under a 2 yr contract anyway, and 95% of people aren't going to pay full price. They will wait for their upgrade period to get the phone at 199...
Click to expand...
Click to collapse
Will do and yes they do. No most customers won't. I actually bought mine off ebay because upgrade was to far away and still got like 3 months before I can. They should let people upgrade at least once a yr even if theyre on 2yr contract, because when you upgrade, you have to extend your contract another 2yrs anyways or at least a yr. Even if they say you have to take the 2yr contract in order to upgrade a yr early. By the way, good luck on yours tomorrow too, if you go back
Sent from my PG86100 using Tapatalk
So I decided to hop on craigslist. Found one person selling Evo for parts for 50% then another person who needs to sell by tomorrow for 100$ obo. The second looks pretty mint as seller states its been in otter box for entire lifespan.
My question now is, if I was to get the second of the two, could I just swap over my internals to that phone?
Sent from my PG86100 using Tapatalk 2
chucktownscitch said:
So I decided to hop on craigslist. Found one person selling Evo for parts for 50% then another person who needs to sell by tomorrow for 100$ obo. The second looks pretty mint as seller states its been in otter box for entire lifespan.
My question now is, if I was to get the second of the two, could I just swap over my internals to that phone?
Sent from my PG86100 using Tapatalk 2
Click to expand...
Click to collapse
Yes you can swap your internal parts. A little advice though if you do that..you may wanna use your back so you have your msid # and serial # incase you ever need it or sell it. I went to sprint today and at 1st the guy said my phone had to be replaced but can't be because it's rooted. Another guy came out and said they had the part but didn't know if they could do it because it's rooted and I told him, yes they can, Ive done it before, as long as it's hardware and not software related so, he said, ok and he replaced my digitizer
Sent from my PG86100 using Tapatalk
Very nice. Free?
I decided to nand back to an ICS sense backup and ran the calibrate on it. Then did fresh install back of cm10.
So far I haven't had any issues, but I'm keeping a close eye in it. If it starts back I guess I'll try a different sprint store for the repair. Hope it goes as smoothly for me. But most all reps I've had to deal with don't wanna help at all.
Did they make you show them it messing up?
Sent from my PG86100 using Tapatalk 2
No it was $35 if Id of had the ins, itd of been free and as soon as I was walking into the store, it started acting up and soon as the guy unlocked the screen it went crazy. Ive tried do fresh installs and it worked for a short time then back to messing up
Sent from my PG86100 using Tapatalk
I had to return my first HTC One for exchange because of dead pixels. I was working with a rep at AT&T and I had to restore my phone and my phone booted into TWRP right in front of him and I know he saw. I'm so glad those guys are clueless. Just thought i'd share, if you were worried that they wont accept it back if your unlocked the bootloader you have nothing to worry about. He had no idea that it was not the way it was suppose to work. He was more curious that I gave up the S4 for the HTC One.
Now I wouldnt recommend taking a chance so just restore before you go
Most reps don't have a clue.. But come to my store and let that happen I'll over look it because I'm all for having unlocked bootloader and s-off... It's the douche bags that try and lie to me about how there phones got bricked that don't like me
Sent from my HTC One using Tapatalk 2
I return an iPhone 4S once that was jail broke with a theme on it because the headphone port was not working. Had I know he was going to actually look in the "About" section of the phone, I never would have left the theme on it. He didn't even care, we started talking about jail break stuff etc.. etc..
I've met quite a few people in my dealings as a AT&T corporate employee over the last 14 years that are far from clueless. I had a guy promoting rooting my Galaxy S2 for a multitude of reasons right in front of my buddy who happens to be my boss, and in charge of enterprise sales, right in the AT&T store.
Kurant1 said:
I return an iPhone 4S once that was jail broke with a theme on it because the headphone port was not working. Had I know he was going to actually look in the "About" section of the phone, I never would have left the theme on it. He didn't even care, we started talking about jail break stuff etc.. etc..
I've met quite a few people in my dealings as a AT&T corporate employee over the last 14 years that are far from clueless. I had a guy promoting rooting my Galaxy S2 for a multitude of reasons right in front of my buddy who happens to be my boss, and in charge of enterprise sales, right in the AT&T store.
Click to expand...
Click to collapse
yea the ones who know about jailbreaking and unlocking etcetc are cool about it hell i have had phones come back with MIUI on it and AOKP they didnt lie about it lol told me what was wrong i looked in to it handed them a new phone and with about my day .
whats funny is the "sneaky" ones lol attempting top tell me they have no idea how it happened IE a custom rom was flashed lol
I have actually been told by an AT&T support rep to root my phone and install a custom rom to help improve my phone. This was with an HTC Inspire back in the day but I just about died. A support rep, on the phone, told me the best way to fix my phone was to root it and install a custom rom. Still makes me chuckle.
Sent from my HTC One using xda app-developers app
berdo said:
I have actually been told by an AT&T support rep to root my phone and install a custom rom to help improve my phone. This was with an HTC Inspire back in the day but I just about died. A support rep, on the phone, told me the best way to fix my phone was to root it and install a custom rom. Still makes me chuckle.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Well, It was about useless in stock form.
berdo said:
I have actually been told by an AT&T support rep to root my phone and install a custom rom to help improve my phone. This was with an HTC Inspire back in the day but I just about died. A support rep, on the phone, told me the best way to fix my phone was to root it and install a custom rom. Still makes me chuckle.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I've told people that and linked them to the correct thread here on xda lol
Sent from my HTC One using Tapatalk 2
Lol. It was fairly useless in stock form but I was dropping calls left and right and the phone was 31 days old. It was a bit of a shock to hear but it actually helped me get a new phone instead of a warranty replacement, so it all worked out in the end.
Sent from my HTC One using xda app-developers app
berdo said:
Lol. It was fairly useless in stock form but I was dropping calls left and right and the phone was 31 days old. It was a bit of a shock to hear but it actually helped me get a new phone instead of a warranty replacement, so it all worked out in the end.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Honestly, I don't think most of them even care. Like when I traded in my s3 for an s4 Paranoid Android was installed and he just did a factory reset and put the phone away before it could even boot back up. Same thing happened with my Atrix, GNex, and Skyrocket these past couple years at Best Buy.
I just sent my first One back to AT&T with TWRP on it. Keeping my fingers crossed they don't notice before I get my refund. I currently have $1400 tied up in these phones since I paid full price, so I really, really, REALLY hope they don't catch it. I did flash a stock ROM and unrooted it, and sent it back powered on with a full charge so hopefully they will just take a quick glance at it and refund me my $700. My new MacBook Pro that I plan to buy this weekend is riding on it :good:
_MetalHead_ said:
I just sent my first One back to AT&T with TWRP on it. Keeping my fingers crossed they don't notice before I get my refund. I currently have $1400 tied up in these phones since I paid full price, so I really, really, REALLY hope they don't catch it. I did flash a stock ROM and unrooted it, and sent it back powered on with a full charge so hopefully they will just take a quick glance at it and refund me my $700. My new MacBook Pro that I plan to buy this weekend is riding on it :good:
Click to expand...
Click to collapse
As long as fastboot in enabled in settings I don't think you will have any issues. They will just restore it to stock and move on. You should be good
Sent from my HTC One using Tapatalk 2
joshuadjohnson22 said:
As long as fastboot in enabled in settings I don't think you will have any issues. They will just restore it to stock and move on. You should be good
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I'm 99% positive that it wasn't enabled. I think it's disabled by default and I didn't turn it on. How would that affect it though? I don't think they are gonna go over it with a fine tooth comb, they are probably just gonna inspect it for physical damage and call it a day.
Or so I hope.
_MetalHead_ said:
I'm 99% positive that it wasn't enabled. I think it's disabled by default and I didn't turn it on. How would that affect it though? I don't think they are gonna go over it with a fine tooth comb, they are probably just gonna inspect it for physical damage and call it a day.
Or so I hope.
Click to expand...
Click to collapse
It was always enabled for me by default. When it is disabled on boot it will display red letters showing that it has been tampered. Either way you should be fine, unless the employees know about HTC they won't have a clue what that means.
Sent from my HTC One using Tapatalk 2
joshuadjohnson22 said:
It was always enabled for me by default. When it is disabled on boot it will display red letters showing that it has been tampered. Either way you should be fine, unless the employees know about HTC they won't have a clue what that means.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Well my current one is still just stock rooted, and fastboot isn't enabled. I haven't touched it which is why I'm assuming it's disabled by default. I'm really not that nervous about it, even if they catch it and try to pull some grap, I am very good at arguing. I'll get my money back.
_MetalHead_ said:
Well my current one is still just stock rooted, and fastboot isn't enabled. I haven't touched it which is why I'm assuming it's disabled by default. I'm really not that nervous about it, even if they catch it and try to pull some grap, I am very good at arguing. I'll get my money back.
Click to expand...
Click to collapse
I wouldn't worry either but I have had 3 HTC Ones and every one of them had fastboot enabled on first boot. When you try to install recovery one of the steps are to disable it so maybe that is why it was disabled. If not they will give you the info because they will reimage anyways
That would definitely explain why I had to use adb to boot into recovery the first time after installing TWRP. Man I'm rusty lol.
I know at my store I'm the only one that understands how to get in the fastest menu and I'm sure most stores don't check that deep lol
Sent from my HTC One using Tapatalk 2
CheesyNutz said:
I know at my store I'm the only one that understands how to get in the fastest menu and I'm sure most stores don't check that deep lol
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Really? I tried to return my HTC One X a few weeks back due to a hardware issue with the handset speaker and they wouldn't take it because it was tampered. =/ The guy even asked his supervisor if they could take it because it wasn't bricked and was in perfect working condition with the exception of the handset speaker.
On the bright side I got the One because they wouldn't replace my One X. Lol. =]
Can anyone recommend a trustworthy JTAG service for an old lgog I got laying around?
Sent from my XT1053 using XDA Premium 4 mobile app
Mobiletechvideo never had to use them but have heard great things about them
Making the iPhone jealous one user at a time.
Edit
Sent from my LG-GEEB using Tapatalk
jriv said:
I used them there good
Sent from my LG-GEEB using Tapatalk
Click to expand...
Click to collapse
Ive used them twice.... Very happy with the service.... if your phones a must have then pay for the speedier service.... otherwise it takes a while to make the round trip...
mkfryan said:
Mobiletechvideo never had to use them but have heard great things about them
Making the iPhone jealous one user at a time.
Click to expand...
Click to collapse
How much do they charge?
doverjosh8 said:
How much do they charge?
Click to expand...
Click to collapse
I would caution against them. They did return my phone in a working condition. However, they clearly have a very poor understanding of how to properly run a business and you should count out any kind of customer support during the process.
First off, when you send off your phone, you're given a guarantee that the phone will be finished within 4 days and shipped back no later than the 5th day it's been there. great! Except when the 10th day rolls around and you haven't heard a thing from them. So you think "I'll just give them a call and see what's up." Only now you find out that they don't answer the phone. They sometimes do, but that's after calling back several times throughout the day. You finally get them on the phone and they apologize for not getting your phone sent out and tell you it's going through testing and it will be shipped out the next monday at the latest. Wednesday rolls around and still, you hear absolutely nothing from them. Then begins the process all over again. You have them promise to call you if it's not sent out and the person on the phone personally guarantee's to call you if it's not sent out. Guess what? Another promise broken.
My 4 days took just under a month. It's still a small business and it seems like it's being run by a few people who do everything. If they had told me that it would take a month in the beginning, I would have been okay. Instead, they choose to extremely over promise what they can't even begin to deliver on. The entire thing felt like I was getting scammed and I was never very certain that I wasn't until I got my phone back.
Once again, I did get my phone back and it does work well. My screen sometimes doesn't work now for some reason but I haven't actually tested to make sure it's the rom that's not working. If you do decide to go with them, I would take any guarantee they give you with a grain of salt.
I believe the JTAG repair itself was ~$60 but my logic board was supposedly also bad so it got bumped up to $100 in the end. If I had to do it all again, I would probably just buy a new logic board on ebay and replace that for ~$60-70 bucks myself but it's not something I thought about at the time.
Mantu13 said:
I would caution against them. They did return my phone in a working condition. However, they clearly have a very poor understanding of how to properly run a business and you should count out any kind of customer support during the process.
First off, when you send off your phone, you're given a guarantee that the phone will be finished within 4 days and shipped back no later than the 5th day it's been there. great! Except when the 10th day rolls around and you haven't heard a thing from them. So you think "I'll just give them a call and see what's up." Only now you find out that they don't answer the phone. They sometimes do, but that's after calling back several times throughout the day. You finally get them on the phone and they apologize for not getting your phone sent out and tell you it's going through testing and it will be shipped out the next monday at the latest. Wednesday rolls around and still, you hear absolutely nothing from them. Then begins the process all over again. You have them promise to call you if it's not sent out and the person on the phone personally guarantee's to call you if it's not sent out. Guess what? Another promise broken.
My 4 days took just under a month. It's still a small business and it seems like it's being run by a few people who do everything. If they had told me that it would take a month in the beginning, I would have been okay. Instead, they choose to extremely over promise what they can't even begin to deliver on. The entire thing felt like I was getting scammed and I was never very certain that I wasn't until I got my phone back.
Once again, I did get my phone back and it does work well. My screen sometimes doesn't work now for some reason but I haven't actually tested to make sure it's the rom that's not working. If you do decide to go with them, I would take any guarantee they give you with a grain of salt.
I believe the JTAG repair itself was ~$60 but my logic board was supposedly also bad so it got bumped up to $100 in the end. If I had to do it all again, I would probably just buy a new logic board on ebay and replace that for ~$60-70 bucks myself but it's not something I thought about at the time.
Click to expand...
Click to collapse
Thanks for the detailed response. I don't think I'll be using them as I'd be too worried my phone would never get returned. Time to look elsewhere. :crying:
Most people have great luck with them. Don't take one bad experience as the whole picture of the company.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I will say I got mine back and the touch screen wasn't workin. They wanted me to ship it back so they could look at it I took it apart myself and one of the connectors for the touchscreen wasn't connected so I fixed it but they didn't test my phone out before they shipped it back. So I would advise against using them.
Sent from my LG-GEEB using Tapatalk
---------- Post added at 06:01 AM ---------- Previous post was at 05:59 AM ----------
Here is an older thread with my issues explained more
http://forum.xda-developers.com/showthread.php?t=2261876
Sent from my LG-GEEB using Tapatalk
Im going to stick with my original answer of I DO recommend MobileTechVideos JTAG service! That means I ENDORSE their service.... They were very detailed about how to correspond with them, I had no difficulty in this WHATSOEVER. Provided tracking on my phone. Slow return service nets you exactly what you pay for. Want it back sooner.... pay the postage and take it up with USPS or UPS or whoever is handling your parcel. MobTech is doing YOU a service with service options to fit the pockets of different people... Don't H8 cuz you went light on your payment decision.... Mobile tech videos adhered to the outline they setup 10 fold IMHO, On BOTH transactions I made with them....
I am NOT a paid spokesperson for MobTechVid.
Just a guy that would use them again (God Forbid) if the need arises.
---------- Post added at 11:11 AM ---------- Previous post was at 10:59 AM ----------
doverjosh8 said:
Thanks for the detailed response. I don't think I'll be using them as I'd be too worried my phone would never get returned. Time to look elsewhere. :crying:
Click to expand...
Click to collapse
Ya I read it again.... Go to Mobtechs website and try again bro.... you cant complete your transaction with out attaining exactly all the info you need to track your phone and it states clearly you pay base amount u get base postal service.... you pay rush , it comes back a day later than rush service. both time it was in their shop for the same amount of time.... but I payed different returns and slow was slow, speedy was -speedy. When they charge your card... they have provided all info on EVERYTHING you will encounter until it comes back to you.... never strayed from it once... So Stop ****in your phone up and JTAG wont be needed....
And OMG..... We have multiROM now? Im so excited....!:fingers-crossed: