Strange behavior when dialling - HTC Radar

Hi I have just got a HTC radar as a company phone and am getting some odd behavior when dialling
Sometimes it works like expected other times when I press call the screen goes off and will not come back on no matter what I do until the other end pick the call up
Now that's not so bad until you call voicemail when nothing makes screen come on ie tried moving away from anything (in case proximity sensor turning it off ) tried the on/off button volume even camera button nothing works so I can't press option 1/2 etc
Only way I can end the call is to remove bottom cap and take sim card out
This happens on around 50% of all calls and is really bugging me , if its connected to a bluetooth car kit ,the car kit can end it ok
Everytime on bt kit the screen goes off with pressing call
Anyone else having this problem?
Sent from my HTC Sensation Z710e using Tapatalk

Nope, mine works perfect. Sad to hear tho...

Had that problem with my dell venue pro. Its a fix for it that I found under the dell venue pro forums of xda. Not sure if u can get the same access for the htc
Sent from my Venue Pro using XDA Windows Phone 7 App

fireblade893 said:
Hi I have just got a HTC radar as a company phone and am getting some odd behavior when dialling
Sometimes it works like expected other times when I press call the screen goes off and will not come back on no matter what I do until the other end pick the call up
Now that's not so bad until you call voicemail when nothing makes screen come on ie tried moving away from anything (in case proximity sensor turning it off ) tried the on/off button volume even camera button nothing works so I can't press option 1/2 etc
Only way I can end the call is to remove bottom cap and take sim card out
This happens on around 50% of all calls and is really bugging me , if its connected to a bluetooth car kit ,the car kit can end it ok
Everytime on bt kit the screen goes off with pressing call
Anyone else having this problem?
Sent from my HTC Sensation Z710e using Tapatalk
Click to expand...
Click to collapse
Do you have a screen protector? If so it could be one of poor quality and is interfering with your screen. Remove it if you got it. Also it can mess up your ambient light sensor/proximity sensor.

MJCS said:
Do you have a screen protector? If so it could be one of poor quality and is interfering with your screen. Remove it if you got it. Also it can mess up your ambient light sensor/proximity sensor.
Click to expand...
Click to collapse
Nope I have nothing on the screen its as it came
Have reset device still the same I'm guessing it has a problem , sad to say but HTC aren't impressing me lately even thinking of replacing my sensation with a galaxy nexus soon :-(
Sent from my HTC Sensation Z710e using Tapatalk

I'm having the same issue too. But i do have it all the time, with every single call i make.

Lets test something here:
Grab a flashlight and turn it on
Cover the light sensor in the upper left with your finger and make sure the 3 capacitive buttons light up.
Uncover them
Now shine the flash light directly into the light sensor
Did the lights turn off? If not get your phone replaced. If they did then you or something is covering the light sensor. The light sensor can turn the screen off at around 1".

I wrote to HTC, they replied after 1-2 hours:
"this is a functional problem caused by a sensor inside the phone" ... "if you can please do get a replacement phone if you have just bought the phone"
Click to expand...
Click to collapse
I asked my local dealer, i will receive a new device tomorrow.

MJCS said:
Lets test something here:
Grab a flashlight and turn it on
Cover the light sensor in the upper left with your finger and make sure the 3 capacitive buttons light up.
Uncover them
Now shine the flash light directly into the light sensor
Did the lights turn off? If not get your phone replaced. If they did then you or something is covering the light sensor. The light sensor can turn the screen off at around 1".
Click to expand...
Click to collapse
Tried this but nothing happens while call is active , I rang someone today got their voicemail I left a message but after my message I couldn't end the call I had to connect it to my car kit and use that to end the call
Time for a new handset here as well I think :-(
Sent from my HTC Sensation Z710e using Tapatalk

What was the outcome. Did the lights turn off?

MJCS said:
What was the outcome. Did the lights turn off?
Click to expand...
Click to collapse
For me, the light turned off. In fact I do not need to shine a torchlight. If I cover the top part of the display the 3 capacitive buttons light up. If I uncover, the light disappear. Any ideas? The screen is turning off every time I make a call.

That tests the ambient light sensor(s) - most phones have 2 or 3 - but it doesn't test the proximity sensor... (because the button lights should be tied to the ambient).
Either way, I have not heard of this issue, though HTC has pushed out a firmware update over zune for the Titan recently. I'd recommend to check that, and if there is no update/doesn't fix, then replace the phone.
Sent from my MB860 using Tapatalk

jeremyshaw said:
That tests the ambient light sensor(s) - most phones have 2 or 3 - but it doesn't test the proximity sensor... (because the button lights should be tied to the ambient).
Either way, I have not heard of this issue, though HTC has pushed out a firmware update over zune for the Titan recently. I'd recommend to check that, and if there is no update/doesn't fix, then replace the phone.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
The light sensor IS the proximity sensor

MJCS said:
The light sensor IS the proximity sensor
Click to expand...
Click to collapse
Is my sensor working properly then? I have a screen protector installed. Is that the problem? I have not tried taking off the protector yet.

You should try that. Some cheap screen protectors can mess with it. I know this was the case with some protectors on the dell venue pro early on.

MJCS said:
The light sensor IS the proximity sensor
Click to expand...
Click to collapse
o.0!? The proximity sensor is normally a led rangefinder in the infrared frequencies. Light sensor could cause lots of false positives...
Sent from my SGH-i937 using Board Express

Fixed the problem. You must remove the clear stock screen protector...it distorts the sensor.

I've been saying that all along

I did a test. Peeled off a bit of the screen protector, enough to expose the sensor. Made a call. The screen didn't blank. So it's the screen protector.

Hi guys I have just recently bought a Radar from bay and im having the same problem, but this time there is no screen protector.
If I cant get a refund form the seller, can I get a warranty repair seeing as though im a second owner?
Cheers

Related

X10 has a proximity sensor?

Hi,
I'd like to know if X10 has that proximity sensor, that, during calls for example, can detect if your face is near of the phone, turning off the screen and saving some battery. I'm my opinion this is very useful.
Yes it does, although the stated usage is to avoid the face interacting with the touch capability. I don't know if it turns the screen off.
at least for my old Motorola Cliq the sensor is able to turn the screen on and off..
I haven't had any problems talking with the phone against my cheek. Read on a swedish forum about someone getting sms during a call and seemingly had answered the sms with his cheek. Needless to say, it was filled with junk^^
deeziel said:
I haven't had any problems talking with the phone against my cheek. Read on a swedish forum about someone getting sms during a call and seemingly had answered the sms with his cheek. Needless to say, it was filled with junk^^
Click to expand...
Click to collapse
Yeah, I read that too! But I have never had any problems like that myself. Works like a charm!
Yes. It has a proximity sensor. It is near the top to the right of the speaker. It will disable the touch and dim the screen (which will also turn off after a time) when it is against your face.
Does anyone know if the sensitivity of the proximity sensor can be tweaked. Mine only blanks the screen when i put my finger within about 1-2 mm of the screen. Now i know i have big ears, but if i position the phone so that it is hard against my face but the proximity sensor is over the centre of my ear the phone comes on. Anyone else get that?
Sent from my X10i using XDA App
zimma said:
Does anyone know if the sensitivity of the proximity sensor can be tweaked. Mine only blanks the screen when i put my finger within about 1-2 mm of the screen. Now i know i have big ears, but if i position the phone so that it is hard against my face but the proximity sensor is over the centre of my ear the phone comes on. Anyone else get that?
Sent from my X10i using XDA App
Click to expand...
Click to collapse
yes it can through build.prop you can chane how quick it turn on
I needed to change that for my wife, she kept hanging up when the oboe was against her cheek lol
I have no issues.
Sent from my X10i
does the proximity sensor also works in pants or shirt??
for example: i pick up a call using bluetooth and the phone is in my pants, it seems that the phone screen n touch screen is on... if i move my body and accidentaly touch the "end call" button i suddenly hang up... this also happen if i accidentaly hit the speaker key on the screen... i know donut 1.6 doesnt have this problem, but after update to eclair 2.1 the screen doesnt shut if i pick up a call using a bluetooth...

[Q] anyone else notice!!??

has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.

Screen issues during call connect

My power button broke on my phone and so I purchased what was described as a "pulled from working phone" circuit board with power ribbon. Now when a call connects my screen automatically turns off. Depending on which ROM I either can do nothing until the call disconnects or I can press the power button and the screen turns on.
Anybody have any ideas on how to stop the madness. It is quite frustrating.
It sounds like a proximity sensor issue. It would be up there next to the power cable ribbon. Can you check to see if it isn't being obstructed or loose?
Sent from my HTC6500LVW using XDA Free mobile app
It is more of a software issue. I was using CM12 and when a call connected the screen would turn off and would not come back on until the call disconnected and if the screen was off and a call came in the screen would not turn on and you could not make it come on. I am now using Sense Six from Santod. Screen still turns off when a call connects but the power turns it back on and with an incoming call the screen actually turns on. Thank you for posting though.
Supashawn said:
It is more of a software issue. I was using CM12 and when a call connected the screen would turn off and would not come back on until the call disconnected and if the screen was off and a call came in the screen would not turn on and you could not make it come on. I am now using Sense Six from Santod. Screen still turns off when a call connects but the power turns it back on and with an incoming call the screen actually turns on. Thank you for posting though.
Click to expand...
Click to collapse
When the sensor recognizes "near" it will have the screen shut off during a call. That is why I suggest it is the sensor. Also you having the issue after you dealing with hardware near the sensor seems it is more than likely hardware than software.
Hitting the power button on some roms will turn the screen on and override the "near/far" of the sensor. Do a search for "rezound proximity sensor calibrator" on Google Play. Check to see if you are getting near/far correctly.
Edit: https://play.google.com/store/apps/details?id=com.incredicontrol.ProxSensorCalibrator just checked and it does show near/far for my phone correctly. This app works for pretty much all HTC phones to calibrate the prox sensor.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
When the sensor recognizes "near" it will have the screen shut off during a call. That is why I suggest it is the sensor. Also you having the issue after you dealing with hardware near the sensor seems it is more than likely hardware than software.
Hitting the power button on some roms will turn the screen on and override the "near/far" of the sensor. Do a search for "rezound proximity sensor calibrator" on Google Play. Check to see if you are getting near/far correctly.
Edit: https://play.google.com/store/apps/details?id=com.incredicontrol.ProxSensorCalibrator just checked and it does show near/far for my phone correctly. This app works for pretty much all HTC phones to calibrate the prox sensor.
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
Well... I certainly stand corrected... Thank you very much. Now if I could get it right. It started out as 68 and I think like 12 and I have had to crank it down to 41 for my screen to not turn off when the call connects but then it does not cut off when putting the phone to my head. Why would this happen... Is my phone just old?
Supashawn said:
Well... I certainly stand corrected... Thank you very much. Now if I could get it right. It started out as 68 and I think like 12 and I have had to crank it down to 41 for my screen to not turn off when the call connects but then it does not cut off when putting the phone to my head. Why would this happen... Is my phone just old?
Click to expand...
Click to collapse
You would have to play with the settings. Best bet would be putting your finger over the sensor while in the app and scale it until you see near, then put finger away and see if it shows far. Be sure to check the option to "set on boot" when you get it perfect.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
You would have to play with the settings. Best bet would be putting your finger over the sensor while in the app and scale it until you see near, then put finger away and see if it shows far. Be sure to check the option to "set on boot" when you get it perfect.
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
I am not sure this thing is working right. It never changes what it says. It always says Near and doesn't matter which I change while I put my thumb over the sensor. That is wrong... Right???
Supashawn said:
I am not sure this thing is working right. It never changes what it says. It always says Near and doesn't matter which I change while I put my thumb over the sensor. That is wrong... Right???
Click to expand...
Click to collapse
Yes, that is right, something is going on. You could have something covering the sensor when you put the power button ribbon in. At least we have checked and see the issue is most likely hardware. It has been awhile since I took my DNA apart, and can't again as it got lost in the mail, so I cannot check to see if the ribbon goes by the sensor.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
Yes, that is right, something is going on. You could have something covering the sensor when you put the power button ribbon in. At least we have checked and see the issue is most likely hardware. It has been awhile since I took my DNA apart, and can't again as it got lost in the mail, so I cannot check to see if the ribbon goes by the sensor.
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
Well I guess I will have to take it apart and try to fix it. Thank you for helping me. Smiley

Phone display turns black with phone call ??

I noted each time I make a call, the display immediately turned black. It auto turn black without me even taking up the hone up to my ears. I needed to press the power switch to have the display lit up again. Is this a proximity sensor defect ??
Same issue
mobile88 said:
I noted each time I make a call, the display immediately turned black. It auto turn black without me even taking up the hone up to my ears. I needed to press the power switch to have the display lit up again. Is this a proximity sensor defect ??
Click to expand...
Click to collapse
Yea I'm dealing with the same issue on my at&t model, it's definitely a proximity sensor issue. Also, I find that the proximity sensor functions relatively OK outside of the phone app when I'm on a call in terms of lighting of fading to black...I haven't found a fix yet, hopefully it's a software issue though somethings telling my it's not... Just another defect in a long line of LG phones as of late
Applez2androidz said:
Yea I'm dealing with the same issue on my at&t model, it's definitely a proximity sensor issue. Also, I find that the proximity sensor functions relatively OK outside of the phone app when I'm on a call in terms of lighting of fading to black...I haven't found a fix yet, hopefully it's a software issue though somethings telling my it's not... Just another defect in a long line of LG phones as of late
Click to expand...
Click to collapse
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
thebiker said:
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
Click to expand...
Click to collapse
I've cleaned it several times to no avail
I have noticed occasional "quirkiness" while in the phone app, but not to the point of requiring a battery pull. Example, connected via Bluetooth, while plugged to a charger in a call, no way to wake the phone without pulling the charger.
Sent from my VS990 using Tapatalk
thebiker said:
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
Click to expand...
Click to collapse
Thank you. Thank you. Your proposed solution works very well. Now no more this problem. Had never thought the sensor could be dirty or blocked over time. I had the phone only about 2 months
Problem update
Okay, I've found new info on the proximity sensor problem. Firstly, I noticed that my proximity sensor still works with the second screen, if I cover it up when my screen is off it goes black and comes back on when I remove my finger. Secondly, if I was on the phone but not actually in the phone app it would behave normally sometimes. Now today I found out that when I'm in the phone app, if I'm talking on the phone through the speaker the screen does not go black, as soon as I take it off speaker, the screen goes immediately blank. Still have not found a fix, but just more info that may help define what the actual problem is.
anyone have any update on this? this issue seems to be getting worse for me
Same issue, drives me nuts. This phone is a disappointment to me overall. Have an S7 on pre-order with Verizon. Can't wait to get my hands on it!
Had same issue just happen on the AT&T LG Escape 2. (Yes I know its a year since this thread was started)
It was the proximity sensor but the "T-shirt wipe" method didn't work for me.
What I did realize there was some gunk on the sensor, and I used a cotton swab (Q-tip) with alcohol and rubbed it till it was visibly clear of gunk. Now it works fine again..
odesskiy said:
Same issue, drives me nuts. This phone is a disappointment to me overall. Have an S7 on pre-order with Verizon. Can't wait to get my hands on it!
Click to expand...
Click to collapse
Turn of Gestures
Was facing the same issue
Went into settings
Call
Turn of both gestures auto answer and flip to silence

Super Deep Sleep?

My phone's always-on display will turn off. I can't bring it out of it's 'slumber' anyway other than plugging it in. It instantly pops out of sleep and works fine. I'll lock it and while I can see the always-on display the fingerprint reader will unlock it with no problems. This just started in the past hour for me. I've tried resetting the phone and the issue still pops up, and quickly at that.
Are you using a case or screen protector? Could be something interfering with the ambient light or proximity sensor causing the phone to think it's in your pocket at all times?
Edit:
Actually just tested this. Covered the top sensors and the always on display turned off and fingerprint sensor no longer worked just like you described
Sent from my LG-H850 using XDA-Developers mobile app
duckysempai said:
Are you using a case or screen protector? Could be something interfering with the ambient light or proximity sensor causing the phone to think it's in your pocket at all times?
Edit:
Actually just tested this. Covered the top sensors and the always on display turned off and fingerprint sensor no longer worked just like you described
Sent from my LG-H850 using XDA-Developers mobile app
Click to expand...
Click to collapse
You may be right about that. I'm using a lifeproof case and I had just opened it up to clean off the inside (I had shown someone the phone earlier and dog hair found its way to the inside of the case). Funny thing is I turned it completely off and let it sit for a time, as opposed to the restart I did earlier, and it's working alright now. Maybe I just needed to reset it's calibration by resetting it?
Anyone know how to disable this weird dependence on the light sensor? I just don't understand why it would ever disable itself because it's dark.
somethinlike said:
My phone's always-on display will turn off. I can't bring it out of it's 'slumber' anyway other than plugging it in. It instantly pops out of sleep and works fine. I'll lock it and while I can see the always-on display the fingerprint reader will unlock it with no problems. This just started in the past hour for me. I've tried resetting the phone and the issue still pops up, and quickly at that.
Click to expand...
Click to collapse
I read this is a feature of the phone. The always on will turn off in your pocket or in a darkened room. Nice idea since you do not need to be using the juice then. You can test this in a dimmly lit room by cupping your hands over the display to block the light.
marcmarshall said:
I read this is a feature of the phone. The always on will turn off in your pocket or in a darkened room. Nice idea since you do not need to be using the juice then. You can test this in a dimmly lit room by cupping your hands over the display to block the light.
Click to expand...
Click to collapse
Sure, but it won't turn on even when I press the back button. Pretty obnoxious when I'm sitting in a blacked out room and I have to hold it up to the computer screen to activate it.
Yeah, I'm sorry I didn't read the thread carefully. That sucks. I'm in a dark room now watching video. The display turned off, I heard a notification, when I picked up the phone it came on. I do not like that that the led notifications stop. I'm not sure what happens to sound notifications when the always on goes off. I prefer to set the phone silent until a certain time in the AM and then use a sound profile to get notifications and a low volume.
somethinlike said:
Sure, but it won't turn on even when I press the back button. Pretty obnoxious when I'm sitting in a blacked out room and I have to hold it up to the computer screen to activate it.
Click to expand...
Click to collapse
I would return it for another or send it in on warranty.
marcmarshall said:
I would return it for another or send it in on warranty.
Click to expand...
Click to collapse
I'm thinking it was the Lifeproof case I have on it. It all worked fine for a week then when I tested the case for waterproof it failed (the phone wasn't in it). I sent for another one and it seems to be working alright now. Maybe it had something to do with the inside of my case getting wet? I don't know.
Great! Enjoy your phone g why are we still calling these things phone?). I like the G5. Now that we have torur I am hoping their for some nice tweaks.
I've had this happen too and it made my life proof case useless because I couldn't use my phone with it on it I still have the issue once in a while but not nearly as often anymore
Sent from my LGLS992 using XDA-Developers mobile app

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