Just a "heads up"....
On October 28th I got my HTC Titan and it has been the best phone I've had in my hands. Until this morning.
I stared the day by reading email. I put the Titan on the table and went for a cup of coffee. As I was standing by the coffee machine I saw the phone rebooting. "OK", I thought, "that was strange". But I let it boot, hoping that was it.
But that wasn't it. It kept rebooting. The longest time it went without rebooting was 10 minutes, but often it restarted every 1 minute or so.
I tried pulling the battery, and restarted. Still rebooting.
I tried removing my apps, such as Rowi and Spotify. Still rebooting.
I tried a hard reset, and added my accounts (Exchange, Twitter, Facebook). Still rebooting.
I tried another hard reset. Still rebooting.
I sent it to service. Hopefully they'll find out why.
The only other similar issues I've been able to find are issuses with HD2 and the SD-card. But the Titan only has built in memory. If this is the culprit, I would really, really like to know what caused this as I haven't done anything special.
It does not appear to be a common problem, but have anybody else heard of this?
Update rom to 1.09..
If the Service Center doesn't upgrade (and the error returns), I will consider this. (It's this one, right?)
I was just hoping that a brand new phone would last longer than 10 days before I "hack" into it. As it is so new, I don't want to do anything to break my warranty.
uiqjirka said:
Update rom to 1.09..
Click to expand...
Click to collapse
... and just to be sure: Is this just a general suggestion, or do you know it to solve my problem?
It is an official ROM that means you will not lose the warranty.
This ROME is intended to solve restart problems, wifi drops etc.
Great! If Service does not upgrade, and/or it happens again, I'll try that first.
if you havnt tried it yet you should try a new sim-card. we have had quite strange behavior with a couple of titans here at work with sims that were about 2 years old. with new sim-card - no problemas.
//jonte
jonteponte said:
if you havnt tried it yet you should try a new sim-card. we have had quite strange behavior with a couple of titans here at work with sims that were about 2 years old. with new sim-card - no problemas.
Click to expand...
Click to collapse
My SIM-card was from 2006(!) so we tried that first.
But thank you for the suggestion.
Moskus said:
My SIM-card was from 2006(!) so we tried that first.
But thank you for the suggestion.
Click to expand...
Click to collapse
hmm, another thing - i know norway has come a long way on the "mobile-office-extention" - we now has something similar in sweden and my titan is connected to our companyswitchboard - and if i make some changes to our part(cisco) (not Telias, our carrier) and im in any kinda call with me titan it will enter an almost always neverending hang. if i disconnect my titan from our swithboard i still hasnt experienced a single hang.
not a solution but something to perhaps help you along the way =)
I've been having this exact same problem - and I only received the phone yesterday! I'm going to wait for a reply from HTC before flashing a ROM although I was disappointed to note that their website doesn't even have a support page for the Titan.
Does anyone know where the updated ROM actually came from so that it is known and not just reported to be an official ROM?
deinstall the HTC apps, this solved it for me!
my sim-card is really old, no issues with that, also I am running the 1.09 Rom
pencilcase said:
deinstall the HTC apps, this solved it for me!/QUOTE]
I didn't think of that, as I didn't thought it was possible! It never even occured to me that it could be done.
If that makes it work, then we should tell HTC. They are certainly not helped by their own flawed software...
Click to expand...
Click to collapse
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune.
I have been advised to either re-set the phone to factory default or contact the retailer about a replacement. I seriously doubt a re-set will fix this, so I'm likely to have to return it, which is incredibly annoying.
I've received a further reply from HTC, below:
"With regard to the issue being software related - we have not had any confirmation or known faults with the current ROM version on the Titan.
If the issue was found to be an issue with the ROM an update would indeed be issued, but as we have nothing confirmed I cannot say if an update will be provided to fix this at this moment."
If other people are having this problem then it needs to be reported to HTC before they will do anything.
Putrescine_UK said:
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune.
Click to expand...
Click to collapse
I don't know exactly how it works now, but before there were two kinds of ROMs. The one released to everyone, and the ones given to service centres in case of bugs.
I believe this is a situation for the latter.
Putrescine_UK said:
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune..
Click to expand...
Click to collapse
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
uiqjirka said:
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
Click to expand...
Click to collapse
You are right!
uiqjirka said:
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
Click to expand...
Click to collapse
Did you say "won't" instead of "shouldn't"?
I guess what I am asking is:
Is it possible to flash the 1.09 ROM without an unlocked bootloader or not?
Yes,without unlocked bootloader,it is official rom
Awesome
Sent from my stock rooted D3
Related
UPDATED:-
A lot of member found that software fix is working. Please read throught the thread.
I found out that a lot of people using Mozart have this problem. And many blame this on software.
But its not. Its hardware problem. I create this thread to solve this once and for all. If your screen is unresponsive after wakeup from sleep, its HTC LCD touch screen problem. Send it back to HTC.
It happened to my HTC Mozart too. I send it back and I got a new HTC Mozart. The screen is super reponsive.
My Mozart is fine, push the power button and immediatly as the screen lights up slide my finger upwards and it unlocked perfectly and responds normally
Although I have had it where I unlock the device and something happens and then the screen doesn't respond. I then just lock it, unlock it and its fine. I say something happens as I really dunno what happens and can't really remember but it was not just a wake up from sleep thing.
That has only happened twice or so.
Thanks KK. I too thought it was software problem. Will send my device to service center after the festive holidays.
i think this is software .Forum in China, many people brush t-mobile's rom, this is no problem .and you can set a screen password key,This problem will be much better
Microsoft officials have told htc this problem
it's a software problem confirm
when you send it back theyll just ship you back a new calibrated screen mozart with the same hardware, becaue when i broungt my mozart to a htc service center in thailand they told me that the factory rom is defected and need to be calibrated, so i let them calibrate the screen for me. After half an hour i got my phone back with super responsive screen. no more lockscreen lag or slide to answer/endcall problem
edt*
some of my friends fixed it by flashinh a new rom
Ouykung said:
it's a software problem confirm
when you send it back theyll just ship you back a new calibrated screen mozart with the same hardware, becaue when i broungt my mozart to a htc service center in thailand they told me that the factory rom is defected and need to be calibrated, so i let them calibrate the screen for me. After half an hour i got my phone back with super responsive screen. no more lockscreen lag or slide to answer/endcall problem
edt*
some of my friends fixed it by flashinh a new rom
Click to expand...
Click to collapse
I had an HTC 7 Mozart from T-Mobile DE but it kept restarting itself with T-Mobile ROM or with Europe ROM. So i send it to HTC for repair. They sent me a new Mozart with the latest T-Mobile ROM and i even upgraded the HTC Update in Zune but the left side of screen is unresponsive and it affects all the screen to. I then flashed the Europe ROM, even updated to Mango RTM, made a reset, but the problem remains and i'm going to have to send it to HTC again.
If its a bad screen calibration or not, its HTC fault and hardware fault, not software. I haven't been able to solve this with any ROM or software upgrade or reset. It's definatly a hardware/HTC issue.
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
mariu$ said:
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
Click to expand...
Click to collapse
Hi! I think u are right, so I'm trying to find an unbranded rom for my phone that is compatible with Italy.
Can u help me to find one ?
it was a hardware issue for my device... they replaced the LCD and i have not had any problems. my only beef is that i had to send mine back to Australia for repair; it took 6 months before my device was returned to me!
mariu$ said:
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
Click to expand...
Click to collapse
Maybe it has to do with some devices, but i received my HTC Mozart from Tmob de with nodo with this issue. I unbranded to an Europe rom and the problem remained. I even went to Mango RTM and the problem is always there.
Lastly so i can send the phone to Tmob de again and use the warranty i reflashed to latest tmob de ROM (1.32) and checked: the problem is there. I even got the HTC update on Zune but nothing solved my problem.
So my issue is definitely a hardware problem... This is a new device HTC send me, because the 1st one kept restarting, this one has the touch screen problem and i hope the 3rd one will be ok!!
I have 2 major issues about HTC support care:
1- If i bought a phone on Germany i cant use the warranty in Portugal - it has to be on Germany! This is very annoying
2- Since the launch, none of the HTC phones with WP7 can send nor receive MMS messages on TMN network from Portugal. Other networks work fine, and other WP7 phones also work fine. This has something to do with a bad configuration that HTC Connection Setup makes on the phone for the TMN network. They know this issue since day one and almost a year later they haven't been able to solve it, despite several updates the HTC Connection Setup had!! Incredible!
i have the same problme i think i should wait for the mango update to see if the problme remains before sending it back
little update here
as i said reflashing it fixes the problem, but only for the moment
i can absolutely guarantee that after reflash, 10 days ago i could unlock the phone by dragging the wallpaper , starting from the minute number going to the top,
NOW, 10 days later and after nodo update- not sure if it matters, it wont unlock unless i do it on the edges of the screen
time to buy another phone,
too bad because i really liked wp7, simple and functional(mango that is) nodo is for the year 2008
looking for a unibody phone, probably desire s
another update, now for the second half of the day my phone works fine, after putting it on sale...
this is what i did after i last saw the problem
1. started music, didnt play it
2. switched on data connection and 3g -started internet
3. switched them off
stayed in pocket of cloth pants
4. took a call 1 failed unlock
5. tried some more unlocks
6. internet on 3g on internet, stayed on wooden bench then youtube and played sata launch, internet off
stayed in pocket
7. switch on data connection and 3g, browse internet
8. played games: sata launch and fastball 2
took 2 calls, unlock worked
left internet and 3g on
now after ~5 hours left alone on leather wallet it works flawlessly every time
i mentioned the surroundings because i thought it had connection with static energy, grounding
so here it is, my guess is 3g on but i cant explain it
i will leave it on
ill tell you more, if its normal from now on im not selling it
Sent my Mozart last Friday and got it back this afternoon. The Service Center reflashed the ROM. After 6 hours the lock screen is still working good.
Was informed by them that they already have Mango 7720 final release and testing it. Release date is yet to be confirmed.
I had this problem and after updating the HTC firmware it almost never happens. So I bet this is a HTC firmware problem.
not only htc
i heard it happened on omnia also
mine works as it should
im happy
After applying the new firmware included with the leaked 7720 Mango ROM, I have not had this problem once
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE from
http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.
I have this rom for months, everything is ok, so it s NOT a hardware problem.
ioannis66 said:
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE from
http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.
I have this rom for months, everything is ok, so it s NOT a hardware problem.
Click to expand...
Click to collapse
If you need certain ROM only your touchscreen can work, it IS hardware problem. Means the touchscreen is very flaky.
The touchscreen supposed to work especially with official ROM. And supposed to work with any ROM.
It just means your touchscreen is bordering failure. I wouldn't want to keep the touchscreen if I were you....
I mean, if a customer who is not so inclined to flash their phone, if they change the phone hardware to a new one with official ROM without touchscreen problem, it will just mean it is HARDWARE problem.
HTC firmware no problem. I'm using HTC firmware fine thank you.
"If you need certain ROM only your touchscreen can work, it IS hardware problem."
I have to say that i strongly disagree with your statement.
It is not just a certain ROM, it is the stock ROM.
When i bought my Mozart the screen worked perfectly.
I flashed new ROMs for a couple of times and i saw the screen had problems.
Then i reverted back to the stock ROM RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE and everything works perfectly.
If someone has a responsiveness problem with the stock ROM, then it might be a hardware problem.
Hi
Recently my S2 just stopped reading my SIM when I was going to call someone. Since then it has refused to read my SIM, or any other SIM for that matter.
To fix this problem I've tried resetting the phone to factory settings (in 3 different ways ( hard-reset.com/samsung-i9100-galaxy-s2-hard-reset.html )) with no luck.
I've also tried installing alternative ROM's, but with the same result.
The phone was already rooted with an insecure kernel when this happened, so warranty is long gone.
Though, one thing I did realize was that even though I did hard-reset the phone several times, some of the settings on the phone remained untouched, like my locking pattern and a few other settings. Does this mean that hard-resetting the phone isn't really an actual hard-reset? If that's so, is there any way to properly 100% reset the phone?
In short; I'm running out of options on how to fix this. I refuse to believe it's hardware related, just because I'm stubborn like that.
Any help would be greatly appreciated (really).
Habitats said:
Hi
Recently my S2 just stopped reading my SIM when I was going to call someone. Since then it has refused to read my SIM, or any other SIM for that matter.
To fix this problem I've tried resetting the phone to factory settings (in 3 different ways ( hard-reset.com/samsung-i9100-galaxy-s2-hard-reset.html )) with no luck.
I've also tried installing alternative ROM's, but with the same result.
The phone was already rooted with an insecure kernel when this happened, so warranty is long gone.
Though, one thing I did realize was that even though I did hard-reset the phone several times, some of the settings on the phone remained untouched, like my locking pattern and a few other settings. Does this mean that hard-resetting the phone isn't really an actual hard-reset? If that's so, is there any way to properly 100% reset the phone?
In short; I'm running out of options on how to fix this. I refuse to believe it's hardware related, just because I'm stubborn like that.
Any help would be greatly appreciated (really).
Click to expand...
Click to collapse
You can refuse to believe in gravity too, but falling from high distances will still hurt.
If you tried more than one SIM in the phone and none work, but those same SIMs work in other phones, than more than likely, it is hardware related.
Did you check you imei?
078gregory brings up a good point. So if it's not missing IMEI info, THEN it's likely hardware.
Isn't it funny how everything suddenly works itself out once you cry out for help?
Today I've been trying around 10 different ROM's on the phone. Custom and stock. As one last attempt I gave a random ICS 4.0.3 march ROM a last try, and guess what. I got the SIM prompt. I can not believe it. So yeah, it's working now. I have no idea what caused it, but I believe the phone was stuck in flight mode somehow, and just needed an extra push to get out.
Either way, it's working like a charm now. Thanks for the replies though.
Habitats said:
Isn't it funny how everything suddenly works itself out once you cry out for help?
Today I've been trying around 10 different ROM's on the phone. Custom and stock. As one last attempt I gave a random ICS 4.0.3 march ROM a last try, and guess what. I got the SIM prompt. I can not believe it. So yeah, it's working now. I have no idea what caused it, but I believe the phone was stuck in flight mode somehow, and just needed an extra push to get out.
Either way, it's working like a charm now. Thanks for the replies though.
Click to expand...
Click to collapse
Don,t forget to press THANKS button on ctomgee
Hi people. I have the same problem Habitats decribes. Mi s2 is stuck in flightmode and cant get out! i have reset the phone in every kind of way but no succes. Now i read here on this forum that flashing my phone to ICS 4.0.3 can help solve the problem. I'm on 2.3.6 now. This flightmode thing happened al over sudden. I have done nothing strange with the phone. Its not rooted either. I was planning to go to a samsung servicepoint and let them check whats wrong. But now i read this thread and see that i can relate to this problem of Habitats. I think a also will try to flash ICS 4.0.3 and watch what happens. But theres another problem. KIES don't recognize my phone anymore so what can i do? Can someone please help me out? Thanks in advance
I'm having the exact same problem, could you please tell me which rom worked for you Habitats? Thanks in advance!
Update:Last tuesday i went to the vodafone store were they have a samsung service department also. I explained my problem to them but they don't seem to recognize the problem. Although i read that many people here at xda's and over the internet have similar issues with this phone.Strange! So they sent it to the repair centre. Yesterday i could see in the track and trace menu of the repair centre that my fone was ready and send back to the vodafone store. Status: Boardswap. So they swapped the whole board! Didn't know that the problem was that serious! So i hope i can pickup my galaxy s2 soon this coming week!! I can't wait!I'm on my old HTC Touch HD now. Its ok with the windows but on Android....Arggghh!! Whatsapp is a pain and more. Its so laggy!. I will give an update soon again!
first i wanna thank you guys for this awesome forum
i have an AT&T aria phone that randomly reboots
LIBERTY PVT SHIP S-OFF
HBOOT-1.02.0000
MICROP-831b
TOUCH panel-stn21_03
radio-7.16.35.11
Nov 4 2010
the phone is rooted with CWM v2.5.0.1 istalled.
i flashed the original ATT rom 2.2 from HTC website and it didnt fix it
i flashed shipped att rom and it didnt fix.. also flashed rooted rom yet no luck
1-i tried to unlock the bootloader with HTCDEV.COM but it gives me error message
fastboot oem get_identifier_token
...INFO[err] command error
2-i tried to use the revolutianary website and no luck either
3-i tried to put the original img on the sd card LIBEIMG.zip and booted into bootloader but the phone didnt recognize the file at all.
i am a newbie in the android word but i can swear i did every thing by the book in these last 3 steps** at least as i could understand**
p.s: i dont know wut or who did this to this phone
This is sort of a long shot, but did you happen to install a 32GB SD card around the time the problem started happening?
If not, did you change ANYTHING else? new SIM card? new charger? etc.
nope i did not install 32 GB card..
i dont know exactly what happened to this phone.. i took it AS IS..
when i first got the phone it had the original at&t 2.2 stock S-off ... i was lucky to flash CWM using fastboot..
i think if i can install HBOOT again and turn S on this might solve the problem... or may be i need to do something to the partitions but as i told u im a newbie in here
i am sure it is a software problem due to the error message i get when i try to unlock the bootloader...
I tried everything: stock AT&T Froyo rom, returned to S-on, new sd card, new sim card. Also returned to HTC for "repair," but it still rebooted so I returned to HTC for another try.
BTW, I used the Unrevoked method to root/S-off the phone, and the S-on method listed in the development forum to take the phone back to stock. Both with no problem (several times). The S-on was a little trickie, had to load stock AT&T rom, then follow the S-on instructions, which includes loading the stock AT&T Froyo rom again.
I'll report the results of my 2nd HTC repair on the 2 Arias reboot problem thread.
Sent from my MB860 using XDA
i am trying to install HBOOT 1.03 but no luck.. i think if there is a way to reflash the hboot this would solve the problem
gdjy said:
i am trying to install HBOOT 1.03 but no luck.. i think if there is a way to reflash the hboot this would solve the problem
Click to expand...
Click to collapse
Don't try to do that. HBOOT 1.03 will not fix your problem, it'll only make it worse (not being able to easily S-OFF). You should avoid HTC's official bootloader unlocking method -- it's worse than Revolutionary.
thank u drumist...
i tried already but no luck.. it says device ID error..
i am so desperate in here.. is there anyway i can fix this aria??
To my surprise I had called HTC and found out that my phone was still under warranty. As I said above, the phone is now back at HTC for a 2nd try. I will let you know what they found as soon as I get the phone back -- it took about a week last time.
Drumist was very supportive in my effort to find the problem, and against his advice and out of desperation, I did restore the HBOOT, and, as he said above, it did not solve the problem. The phone was back to being completely stock -- ATT Froyo 2.2 and S-ON -- and it sill had random reboots --taking anywhere from 1 minute to almost an hour before rebooting. Which is really annoying when trying to troubleshoot. I even re-rooted and S-Off'd the phone using Revolutionary, and still had the problem. I then returned the phone to stock again prior to sending it to HTC for repair. Checked one more time... still random rebooting. As I am now using another phone -- Atrix 4G -- solving this has become more of a challenge.
The other thing that's amazing is that I have 2 ATT Arias with exactly the same problem!
I wonder if it is a location thing. You don't happen to reside in SE Pennsylvania do you?
the same thing has been happening to me. it just started happening recently.
about 10-20 times a day the phone just buzzes and goes straight to the white HTC turning on background.
it's very annoying.
charbo187 said:
the same thing has been happening to me. it just started happening recently.
about 10-20 times a day the phone just buzzes and goes straight to the white HTC turning on background.
it's very annoying.
Click to expand...
Click to collapse
I have to agree with you, it is really annoying. Luckily I dont use my phone very often. I dont think it is location based, as I'm in eastern Iowa.
Ok. Just got my Aria back from HTC after their 2nd attempt at at fixing the random reboot problem. It rebooted within 5 minutes of turning it on! And twice after that.
The only thing I did was put in the battery. No SD or SIM card, and I did not plug in a battery charger. I didn't even have a chance to connect to my wifi.
I will call HTC tomorrow and anticipate sending it back to HTC for a 3rd try.
I really thought they would send me a new phone after the 2nd attempt at fixing it. Although now I'm really curious about what could be causing this.
It's interesting that that there are more reports about this problem. I had rooted and installed multiple roms before restoring it to stock AT&T Froyo prior to returning it to HTC for repair. Has anyone had this random reboot problem on a phone that was never rooted?
Oh well. I will probably be sending it back to HTC tomorrow, and will keep you posted about the results.
Sent from my MB860 using XDA
I am having the same issues...luckily I now have the HTC One X, however I do still use the Aria as a dedicated GPS, which is frustrating having CONSTANT reboots.
This also only happened recently...I wonder what the issue could be...
Reboot saga
Just spoke to HTC about their failed 2nd attempt to repair my phone. They told me the repair records state that they replaced the "main board," which I assume is like the mother board.
If that is true, I would assume that would be like getting a new phone. If that doesn't fix it, I am truly baffled. The ONLY thing I did was put the old fully charged battery in the phone to test it -- without a SIM or SD card . Could the problem be related to the battery? Since I have another Aria (with its own battery) with the same problem, I doubt it.
Regardless, HTC is having me send it back for a 3rd try to fix it, and they sent me a prepaid shipping label this time.
They said if the 3rd repair attempt doesn't fix it, they would send it to a higher level repair facility for a 4th try! I can't complain about HTC's commitment to trying to repair my phone.
From the responses on this thread, this has become a recent problem. Mine started about a month ago. Any theories out there?
Thanks for sharing your experiences yar, however I'll be dealing with the reboots cause I cant go that long without my phone.
Another thought I had while driving yesterday, Do your guy's that reboots, happen usually after you press the lock button? I've noticed after I send a text message and I hit the lock button is mostly when it will restart. Anyone think it would be that button causing the problem or maybe the HTC Sense Lockscreen?
While I'm waiting for HTC to return my phone after their 3rd attempt to fix this problem I have been experimenting with my other Aria.
I booted into CWM and left it there for over an hour and the phone did not reboot. Does this helps isolate the problem?
Also, has anyone managed to stop a random reboot problem?
Sent from my MB860 using XDA
Just got my Aria back from HTC after their 3rd attempt, and it rebooted within 10 minutes. I even used a new battery, thinking that somehow that was causing the problem. No sim or sd card, and I did not even log onto wifi. They claim they replaced the "main board." Its hard to believe they actually tested it.
Probably beating a dead horse, but I will take HTC up on their offer to send it to the next level of service for a 4th try at fixing the problem. Can't believe it wouldn't be more cost effective to just send me a new phone at this point... but then there might not be any new Arias available.
Sent from my MB860 using XDA
try setting the Aria data comm to Edge only
I've been following this thread with interest since I have an Aria with AT&T "service" and have been experiencing the random reset problems described here. I have not rooted the phone and have the stock 2.2.2 release side loaded through HTC Sync. After several attempts to isolate the problem, I think I may have stumbled across something that works (so far, no reboots in the last 11 hours, but, that is not conclusive evidence yet). Try using the "hidden test feature" by entering *#*#4636#*#* on the dialer keypad. Then under the "Phone information" section select "GSM only". I understand that this forces the phone to use only the Edge data format.
I think there may be a problem with the Aria's firmware that communicates with the 3G network. I was able to use 3G successfully in the past year, but, something must have changed recently in the way AT&T configured this network or at least I suspect that a recent network change has caused these problems with our phones. You would think that AT&T and HTC would be aware of such a problem by now since I imagine many of us are affected. I'm leaving my phone on Edge until I see evidence that the problem has been resolved.
RWB Jr said:
I've been following this thread with interest since I have an Aria with AT&T "service" and have been experiencing the random reset problems described here. I have not rooted the phone and have the stock 2.2.2 release side loaded through HTC Sync. After several attempts to isolate the problem, I think I may have stumbled across something that works (so far, no reboots in the last 11 hours, but, that is not conclusive evidence yet). Try using the "hidden test feature" by entering *#*#4636#*#* on the dialer keypad. Then under the "Phone information" section select "GSM only". I understand that this forces the phone to use only the Edge data format.
I think there may be a problem with the Aria's firmware that communicates with the 3G network. I was able to use 3G successfully in the past year, but, something must have changed recently in the way AT&T configured this network or at least I suspect that a recent network change has caused these problems with our phones. You would think that AT&T and HTC would be aware of such a problem by now since I imagine many of us are affected. I'm leaving my phone on Edge until I see evidence that the problem has been resolved.
Click to expand...
Click to collapse
I will have to give this a try, as for HTC and ATT knowing, they probably don't care and I dont really blame them this is a 2 year old phone.
As the title suggests, suddenly I started getting force closes with com.android.phone when I'd receive a call. I immediately tried to call out, same story. I've been troubleshooting for the past few hours, and had no luck finding anything relevant on XDA or any other site.
Firstly I switched kernels, since I'd updated to DSB's latest, though I'd had no issues with it until then. That failed, so I reverted to Viper's stock build.prop, undoing some changed I'd been running for a while (and hadn't modified at all today).
With no luck there, I backed up my sdcard and did a full factory reset and formatted the sdcard in twrp and then in cwm, followed by a reinstall of the latest Viper ROM. Even that didn't work, so I relocked and RUU'd back. Twice. Same exact issue. I can text anyone just fine, data over LTE goes on as normal, but anytime I try to make a call, be it with the stock dialer or through a diff one from the play store (for kicks, last resort). I reseated the SIM card a multitude of times, to no avail. I get full functionality with my SIM in my other phone, so I'm sure it must be the hardware itself on the phone. Every time com.android.phone stops, the SIM initialization happens like when you physically re-seat the SIM.
The troubling thing is that I haven't done anything, save for a simple kernel and recovery update, which would've been negated by two RUU runs to stock. I haven't touched the SIM card or anything, at least until that started happening. Furthermore confusing is how all other functionality can remain except for actually making phone calls.
Removing the SIM entirely and dialing a number does the exact same thing, just as an FYI.
Has anyone seen this? Any ideas?
As I've unlocked my phone, my last resort is to go into a VZW store and act like an idiot so they don't check to see if i unlocked it. Further complicating that is the fact that the DNA was actually purchased on my own account, which I closed, and brought to an unlimited data line that was preexisting. I'm half tempted to wait for the official OTA and see if that will remedy the issue, but my fear is this may be a physical issue beyond the remedy of a firmware update.
http://forum.xda-developers.com/showthread.php?t=2126386
Check this thread, me and another member faced the same problem. I can get 3g/2g data, sms and all other functions just right. Just no phonecalls, every time i make a call i get a crash of the app.
So, i am pretty sure this is a software bug. For god's sake, what a strange problem!Did your phone used to work right?
I bought my phone from ebay, did not check if phonecalls are working(i couldn't imagine such a bug) and went straight away to rooting/other kernels/roms etc. But can't find a solution too,tried everything as you, and the worst, i am overseas!!!
Is the update coming soon?
edit1: i have seen lots of threads about sim errors,a very common issue of DNA, i am believing that these two bugs have something in common. No hardware defect, just software bugs.
ergotelis said:
http://forum.xda-developers.com/showthread.php?t=2126386
Check this thread, me and another member faced the same problem. I can get 3g/2g data, sms and all other functions just right. Just no phonecalls, every time i make a call i get a crash of the app.
So, i am pretty sure this is a software bug. For god's sake, what a strange problem!Did your phone used to work right?
I bought my phone from ebay, did not check if phonecalls are working(i couldn't imagine such a bug) and went straight away to rooting/other kernels/roms etc. But can't find a solution too,tried everything as you, and the worst, i am overseas!!!
Is the update coming soon?
edit1: i have seen lots of threads about sim errors,a very common issue of DNA, i am believing that these two bugs have something in common. No hardware defect, just software bugs.
Click to expand...
Click to collapse
thanks for the thread, for the life of me i couldn't find anything exactly relating to what i described. that is spot on though, and def makes me feel a bit more at ease that maybe it can be resolved with an update to the firmware that's due soon.
yea, the funny thing is that it worked flawlessly, i never even got the SIM error message, i'd been texting my gf, a few friends, and my parents and then my pops called in the evening and it immediately closed out the call before it really even rang. i called him right back and that's when the force closes started happening, calls never working agian thereafter. however, i was able to still text everyone i was before and data was working flawlessly as always, just no calls, not even after all the crap i did to troubleshoot.
the update is hopefully going to be out soon. the support documents came out a few days ago. i def can't survive on this galaxy nexus after having used my DNA since launch!
I will wait for the update too, hopefully it will be uploaded today or tomorrow i think. But just because i can't get on the air update, i need to download from a server the update and install it on my own.
If anyone finds a solution or have an idea of what to look/do, please post here. I am pretty sure it is a software bug, something is stucking the application from working properly. The other solution is RMA, but it is a very difficult to send it back and get it back again.
ergotelis said:
I will wait for the update too, hopefully it will be uploaded today or tomorrow i think. But just because i can't get on the air update, i need to download from a server the update and install it on my own.
If anyone finds a solution or have an idea of what to look/do, please post here. I am pretty sure it is a software bug, something is stucking the application from working properly. The other solution is RMA, but it is a very difficult to send it back and get it back again.
Click to expand...
Click to collapse
The update is out now, can someone send it to me too? I am overseas, trying to find a way to download it.
OP, can you test this one to see if you get a fix?Thanks!!!
Ok, I had the same exact issue. I was stock then went to viper Dna then tried going to hatka and soft bricked my phone. I went back to stock using the RUU. That's when I got the com. Android. Phone crash message. So I had to re unlock reboot and then flash viper Dna again. Everything works as it should now.
After saying all that I just got the new update from Verizon. I assume I shouldn't flash this since I'm on a custom rom.
Sent from my Nexus 7 using xda premium
Thanks for the input, really interesting!Will try it right away! Hope you won't have any problems with the update now!
msturner79 said:
Ok, I had the same exact issue. I was stock then went to viper Dna then tried going to hatka and soft bricked my phone. I went back to stock using the RUU. That's when I got the com. Android. Phone crash message. So I had to re unlock reboot and then flash viper Dna again. Everything works as it should now.
Click to expand...
Click to collapse
THIS IS THE SOLUTION!Now working! A HUGE HUGE HUGE THANKS TO YOU!!!! :victory:
ergotelis said:
THIS IS THE SOLUTION!Now working! A HUGE HUGE HUGE THANKS TO YOU!!!! :victory:
Click to expand...
Click to collapse
Hi guys i got a similar problem. My DNA was perfect since yesterday but now i can use data connection for internet. All the other stuff is working fine....SMS,call, wifi, the only thing that is not working is the 3g data. All of this problem came when i flashed the viper DNA, so i flashed the supercharged hoping it was an issue of the rom. Olso with the supercharged the problem was always here.... So i decide to came back to stock and i re-lock my bootloader and flasched stock RUU. But data connection is still not working :crying:
can anyone please tell me what can i do?
Did you install patches 1.1.1& 1.1.2 from viper?They fix some gsm problems.
As I've unlocked my phone
ergotelis said:
Did you install patches 1.1.1& 1.1.2 from viper?They fix some gsm problems.
Click to expand...
Click to collapse
yes but notthing changed.... :'(
Now i'm compleatly stock and the problem is still here.
flash again the viper rom, do the whole procedure again, at least this is what i did and fixed the problem!(stock->viper->stock-> viper and then OK)
ergotelis said:
flash again the viper rom, do the whole procedure again, at least this is what i did and fixed the problem!(stock->viper->stock-> viper and then OK)
Click to expand...
Click to collapse
Which version of viper worked for you?
hard problem
Has any one figured out this problem? I have not been able to received any phone calls since I did s-off. I have tried everything that has been wrote so with no luck. I have relocked my phone and flashed stock RUU no change. Unlocked and tried several roms still no calls. formatted everything under CWM not change. Fixed permissions. Went back and re-locked and reflashed stock RUU. I know that some of the things above have fixed others phones and some still have problems. I also found a script someone wrote lock my phone which now it says locked and flashed stock rom after that still have problem. Does anyone here here a idea that I have not already mentione above? I like my droid dna but if I can't get it to make and take calls it is a paperweight.:crying:
jimmydee62 said:
Has any one figured out this problem? I have not been able to received any phone calls since I did s-off. I have tried everything that has been wrote so with no luck. I have relocked my phone and flashed stock RUU no change. Unlocked and tried several roms still no calls. formatted everything under CWM not change. Fixed permissions. Went back and re-locked and reflashed stock RUU. I know that some of the things above have fixed others phones and some still have problems. I also found a script someone wrote lock my phone which now it says locked and flashed stock rom after that still have problem. Does anyone here here a idea that I have not already mentione above? I like my droid dna but if I can't get it to make and take calls it is a paperweight.:crying:
Click to expand...
Click to collapse
Still broke?
Sent from my HTC6435LVW using xda app-developers app
kaliblazin707 said:
Still broke?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Yes it is still broke I just don't know what to do at this point paper weight right now.
Hi guys.
I'm quite new here so forgive me if I put the post in the wrong place.
Let me try to describe my issues with my phone.
A couple months ago I got a new LG V60 from my wife (brand new but without warranty).
The first problem I noticed after a few days was that the fingerprint scanner wasn't working properly. I mean everyone can unlock my phone after a few tries placing finger on the scanner at an angle.
When I try to unlock the phone by fingerprint it takes ages (it's very difficult to unlock the phone for the first time). I was trying remove saved fingerprint and create a new one but the problems is still there.
Another problem is with losing signal from satellites when using navigation. I was trying Google maps, Sygic and TomTom and it's look like the Google works best but there is still problem with signal, quite often I get information about 'searching position'.
Next one is that the phone is freeze sometimes and I have to restart it to work properly. It's happening around once a week.
I was trying hard reset but it didn't fix it, then I downloaded the original firmware with android 10. I don't know if it helped because I got lots of updates and it ended up on the Android 12 again. At the beginning of use after this operation the phone was working better but after a couple of weeks the same problems came back.
I'd like to add if I want to do a back up I get information like this "the required google certificate has been deleted". On Android 10 this information wasn't appearing.
Do you have guys any idea what's wrong with this phone?
Thank you in advance.
emillo83 said:
Hi guys.
I'm quite new here so forgive me if I put the post in the wrong place.
Let me try to describe my issues with my phone.
A couple months ago I got a new LG V60 from my wife (brand new but without warranty).
The first problem I noticed after a few days was that the fingerprint scanner wasn't working properly. I mean everyone can unlock my phone after a few tries placing finger on the scanner at an angle.
When I try to unlock the phone by fingerprint it takes ages (it's very difficult to unlock the phone for the first time). I was trying remove saved fingerprint and create a new one but the problems is still there.
Another problem is with losing signal from satellites when using navigation. I was trying Google maps, Sygic and TomTom and it's look like the Google works best but there is still problem with signal, quite often I get information about 'searching position'.
Next one is that the phone is freeze sometimes and I have to restart it to work properly. It's happening around once a week.
I was trying hard reset but it didn't fix it, then I downloaded the original firmware with android 10. I don't know if it helped because I got lots of updates and it ended up on the Android 12 again. At the beginning of use after this operation the phone was working better but after a couple of weeks the same problems came back.
I'd like to add if I want to do a back up I get information like this "the required google certificate has been deleted". On Android 10 this information wasn't appearing.
Do you have guys any idea what's wrong with this phone?
Thank you in advance.
Click to expand...
Click to collapse
I also have the v600TM on Android 10. I have had no problems with the fingerprint except after the first time I unlocked the bootloader (see 1st post for the fix). I did not allow an update to Android 11 or 12. Maybe you should try the fingerprint on A10 for awhile before moving to 12.
Hopefully you don't have one of those Chinese refurbs pretending to be new!
AnnexedOne said:
I also have the v600TM on Android 10. I have had no problems with the fingerprint except after the first time I unlocked the bootloader (see 1st post for the fix). I did not allow an update to Android 11 or 12. Maybe you should try the fingerprint on A10 for awhile before moving to 12.
Hopefully you don't have one of those Chinese refurbs pretending to be new!
Click to expand...
Click to collapse
Hi
Thank you for the reply.
Maybe you right and I should try to use the phone on android 10 and see if it's works properly. I'll see what happens.
Do you know when android 13 will be available for V60?
As a owner of the V30, V40 I'm really disappointed of the V60 now.
emillo83 said:
Hi
Thank you for the reply.
Maybe you right and I should try to use the phone on android 10 and see if it's works properly. I'll see what happens.
Do you know when android 13 will be available for V60?
As a owner of the V30, V40 I'm really disappointed of the V60 now.
Click to expand...
Click to collapse
Hi,
You're welcome. When you are new to a forum or group, its like you are invisible.
My current main phone is the V30. The V60 has been more difficult than past phones to configure the way I want. When I installed TWRP a few months ago it was a DISASTER! Installing MicroG (to replace google play services) has also not worked out well. I have limited funds and I am beginning to wonder if the V60 was a good choice.
There is already an Android 13 beta for some versions of the V60.
The thing with V60 is that it is newer than V30. So a lot of fixes are not fully cooked. With LG gone from the scene, there is no incentive for developers to pursue it with any dedication. I don't know if TWRP will be fully built for this phone.
Audio_Lover said:
The thing with V60 is that it is newer than V30. So a lot of fixes are not fully cooked.
Click to expand...
Click to collapse
I do remember how slow the V30 was in the beginning. Now the V30 has a bunch of ROMs and an OFFICIAL LineageOS! I hope the V60 goes the same way. I doubt it, though.
Audio_Lover said:
I don't know if TWRP will be fully built for this phone.
Click to expand...
Click to collapse
I forgot to mention that I posted a possibly newer (than 3.6.0-11) version of TWRP for the V60:
TWRP 3.6.0-11
Here a updated recovery. All credit goes to @UnlockLG https://drive.google.com/file/d/1P-wc8aJ6zVDC1xiKfdTKfzGoh2kQHIPp/view?usp=sharing
forum.xda-developers.com
Hi guys
It's me again with another problem
As for the above problems that I wrote about, I decided not to do anything about it for now and patiently wait for the android 13 update and see what happens.
How happy I was when two days ago I received the opportunity to download the update.
The joy did not last long, as it turned out that I'm unable to download the update.
Previously, I got information like 'The phone is being use and update will be downloaded later' (or something similar). Now the update downloads for a while and pops up 'Installation problem' and cannot be downloaded (always in the same time). I restarted the phone, deleted apps, changed from WiFi to mobile data and still the same.
Do you have guys any ideas what can I do with it?
As far as I know the phone is from US (T-mobile) and I live in the UK.
Thank you in advance for your help
emillo83 said:
Hi guys
It's me again with another problem
As for the above problems that I wrote about, I decided not to do anything about it for now and patiently wait for the android 13 update and see what happens.
How happy I was when two days ago I received the opportunity to download the update.
The joy did not last long, as it turned out that I'm unable to download the update.
Previously, I got information like 'The phone is being use and update will be downloaded later' (or something similar). Now the update downloads for a while and pops up 'Installation problem' and cannot be downloaded (always in the same time). I restarted the phone, deleted apps, changed from WiFi to mobile data and still the same.
Do you have guys any ideas what can I do with it?
As far as I know the phone is from US (T-mobile) and I live in the UK.
Thank you in advance for your help
Click to expand...
Click to collapse
If you unlocked the bootloader, I hear that updates don't work.
AnnexedOne said:
If you unlocked the bootloader, I here that updates don't work.
Click to expand...
Click to collapse
Thank you for the reply.
How to check if the bootloader is unlocked?
As I said before I haven't done anything yet with the phone as I was waiting for the update but I'd like to check it, maybe the bootloader was already unlocked
emillo83 said:
How to check if the bootloader is unlocked?
Click to expand...
Click to collapse
When the phone is starting up (after being off or rebooting) it will say something like: This phone cannot be checked for corruption. Lock the bootloader.
If the bootloader is locked I suggest you backup before doing a factory reset.