Lots of issues with LG V600TM - LG V60 ThinQ Questions & Answers

Hi guys.
I'm quite new here so forgive me if I put the post in the wrong place.
Let me try to describe my issues with my phone.
A couple months ago I got a new LG V60 from my wife (brand new but without warranty).
The first problem I noticed after a few days was that the fingerprint scanner wasn't working properly. I mean everyone can unlock my phone after a few tries placing finger on the scanner at an angle.
When I try to unlock the phone by fingerprint it takes ages (it's very difficult to unlock the phone for the first time). I was trying remove saved fingerprint and create a new one but the problems is still there.
Another problem is with losing signal from satellites when using navigation. I was trying Google maps, Sygic and TomTom and it's look like the Google works best but there is still problem with signal, quite often I get information about 'searching position'.
Next one is that the phone is freeze sometimes and I have to restart it to work properly. It's happening around once a week.
I was trying hard reset but it didn't fix it, then I downloaded the original firmware with android 10. I don't know if it helped because I got lots of updates and it ended up on the Android 12 again. At the beginning of use after this operation the phone was working better but after a couple of weeks the same problems came back.
I'd like to add if I want to do a back up I get information like this "the required google certificate has been deleted". On Android 10 this information wasn't appearing.
Do you have guys any idea what's wrong with this phone?
Thank you in advance.

emillo83 said:
Hi guys.
I'm quite new here so forgive me if I put the post in the wrong place.
Let me try to describe my issues with my phone.
A couple months ago I got a new LG V60 from my wife (brand new but without warranty).
The first problem I noticed after a few days was that the fingerprint scanner wasn't working properly. I mean everyone can unlock my phone after a few tries placing finger on the scanner at an angle.
When I try to unlock the phone by fingerprint it takes ages (it's very difficult to unlock the phone for the first time). I was trying remove saved fingerprint and create a new one but the problems is still there.
Another problem is with losing signal from satellites when using navigation. I was trying Google maps, Sygic and TomTom and it's look like the Google works best but there is still problem with signal, quite often I get information about 'searching position'.
Next one is that the phone is freeze sometimes and I have to restart it to work properly. It's happening around once a week.
I was trying hard reset but it didn't fix it, then I downloaded the original firmware with android 10. I don't know if it helped because I got lots of updates and it ended up on the Android 12 again. At the beginning of use after this operation the phone was working better but after a couple of weeks the same problems came back.
I'd like to add if I want to do a back up I get information like this "the required google certificate has been deleted". On Android 10 this information wasn't appearing.
Do you have guys any idea what's wrong with this phone?
Thank you in advance.
Click to expand...
Click to collapse
I also have the v600TM on Android 10. I have had no problems with the fingerprint except after the first time I unlocked the bootloader (see 1st post for the fix). I did not allow an update to Android 11 or 12. Maybe you should try the fingerprint on A10 for awhile before moving to 12.
Hopefully you don't have one of those Chinese refurbs pretending to be new!

AnnexedOne said:
I also have the v600TM on Android 10. I have had no problems with the fingerprint except after the first time I unlocked the bootloader (see 1st post for the fix). I did not allow an update to Android 11 or 12. Maybe you should try the fingerprint on A10 for awhile before moving to 12.
Hopefully you don't have one of those Chinese refurbs pretending to be new!
Click to expand...
Click to collapse
Hi
Thank you for the reply.
Maybe you right and I should try to use the phone on android 10 and see if it's works properly. I'll see what happens.
Do you know when android 13 will be available for V60?
As a owner of the V30, V40 I'm really disappointed of the V60 now.

emillo83 said:
Hi
Thank you for the reply.
Maybe you right and I should try to use the phone on android 10 and see if it's works properly. I'll see what happens.
Do you know when android 13 will be available for V60?
As a owner of the V30, V40 I'm really disappointed of the V60 now.
Click to expand...
Click to collapse
Hi,
You're welcome. When you are new to a forum or group, its like you are invisible.
My current main phone is the V30. The V60 has been more difficult than past phones to configure the way I want. When I installed TWRP a few months ago it was a DISASTER! Installing MicroG (to replace google play services) has also not worked out well. I have limited funds and I am beginning to wonder if the V60 was a good choice.
There is already an Android 13 beta for some versions of the V60.

The thing with V60 is that it is newer than V30. So a lot of fixes are not fully cooked. With LG gone from the scene, there is no incentive for developers to pursue it with any dedication. I don't know if TWRP will be fully built for this phone.

Audio_Lover said:
The thing with V60 is that it is newer than V30. So a lot of fixes are not fully cooked.
Click to expand...
Click to collapse
I do remember how slow the V30 was in the beginning. Now the V30 has a bunch of ROMs and an OFFICIAL LineageOS! I hope the V60 goes the same way. I doubt it, though.

Audio_Lover said:
I don't know if TWRP will be fully built for this phone.
Click to expand...
Click to collapse
I forgot to mention that I posted a possibly newer (than 3.6.0-11) version of TWRP for the V60:
TWRP 3.6.0-11
Here a updated recovery. All credit goes to @UnlockLG https://drive.google.com/file/d/1P-wc8aJ6zVDC1xiKfdTKfzGoh2kQHIPp/view?usp=sharing
forum.xda-developers.com

Hi guys
It's me again with another problem
As for the above problems that I wrote about, I decided not to do anything about it for now and patiently wait for the android 13 update and see what happens.
How happy I was when two days ago I received the opportunity to download the update.
The joy did not last long, as it turned out that I'm unable to download the update.
Previously, I got information like 'The phone is being use and update will be downloaded later' (or something similar). Now the update downloads for a while and pops up 'Installation problem' and cannot be downloaded (always in the same time). I restarted the phone, deleted apps, changed from WiFi to mobile data and still the same.
Do you have guys any ideas what can I do with it?
As far as I know the phone is from US (T-mobile) and I live in the UK.
Thank you in advance for your help

emillo83 said:
Hi guys
It's me again with another problem
As for the above problems that I wrote about, I decided not to do anything about it for now and patiently wait for the android 13 update and see what happens.
How happy I was when two days ago I received the opportunity to download the update.
The joy did not last long, as it turned out that I'm unable to download the update.
Previously, I got information like 'The phone is being use and update will be downloaded later' (or something similar). Now the update downloads for a while and pops up 'Installation problem' and cannot be downloaded (always in the same time). I restarted the phone, deleted apps, changed from WiFi to mobile data and still the same.
Do you have guys any ideas what can I do with it?
As far as I know the phone is from US (T-mobile) and I live in the UK.
Thank you in advance for your help
Click to expand...
Click to collapse
If you unlocked the bootloader, I hear that updates don't work.

AnnexedOne said:
If you unlocked the bootloader, I here that updates don't work.
Click to expand...
Click to collapse
Thank you for the reply.
How to check if the bootloader is unlocked?
As I said before I haven't done anything yet with the phone as I was waiting for the update but I'd like to check it, maybe the bootloader was already unlocked

emillo83 said:
How to check if the bootloader is unlocked?
Click to expand...
Click to collapse
When the phone is starting up (after being off or rebooting) it will say something like: This phone cannot be checked for corruption. Lock the bootloader.
If the bootloader is locked I suggest you backup before doing a factory reset.

Related

HTC Titan keeps rebooting

Just a "heads up"....
On October 28th I got my HTC Titan and it has been the best phone I've had in my hands. Until this morning.
I stared the day by reading email. I put the Titan on the table and went for a cup of coffee. As I was standing by the coffee machine I saw the phone rebooting. "OK", I thought, "that was strange". But I let it boot, hoping that was it.
But that wasn't it. It kept rebooting. The longest time it went without rebooting was 10 minutes, but often it restarted every 1 minute or so.
I tried pulling the battery, and restarted. Still rebooting.
I tried removing my apps, such as Rowi and Spotify. Still rebooting.
I tried a hard reset, and added my accounts (Exchange, Twitter, Facebook). Still rebooting.
I tried another hard reset. Still rebooting.
I sent it to service. Hopefully they'll find out why.
The only other similar issues I've been able to find are issuses with HD2 and the SD-card. But the Titan only has built in memory. If this is the culprit, I would really, really like to know what caused this as I haven't done anything special.
It does not appear to be a common problem, but have anybody else heard of this?
Update rom to 1.09..
If the Service Center doesn't upgrade (and the error returns), I will consider this. (It's this one, right?)
I was just hoping that a brand new phone would last longer than 10 days before I "hack" into it. As it is so new, I don't want to do anything to break my warranty.
uiqjirka said:
Update rom to 1.09..
Click to expand...
Click to collapse
... and just to be sure: Is this just a general suggestion, or do you know it to solve my problem?
It is an official ROM that means you will not lose the warranty.
This ROME is intended to solve restart problems, wifi drops etc.
Great! If Service does not upgrade, and/or it happens again, I'll try that first.
if you havnt tried it yet you should try a new sim-card. we have had quite strange behavior with a couple of titans here at work with sims that were about 2 years old. with new sim-card - no problemas.
//jonte
jonteponte said:
if you havnt tried it yet you should try a new sim-card. we have had quite strange behavior with a couple of titans here at work with sims that were about 2 years old. with new sim-card - no problemas.
Click to expand...
Click to collapse
My SIM-card was from 2006(!) so we tried that first.
But thank you for the suggestion.
Moskus said:
My SIM-card was from 2006(!) so we tried that first.
But thank you for the suggestion.
Click to expand...
Click to collapse
hmm, another thing - i know norway has come a long way on the "mobile-office-extention" - we now has something similar in sweden and my titan is connected to our companyswitchboard - and if i make some changes to our part(cisco) (not Telias, our carrier) and im in any kinda call with me titan it will enter an almost always neverending hang. if i disconnect my titan from our swithboard i still hasnt experienced a single hang.
not a solution but something to perhaps help you along the way =)
I've been having this exact same problem - and I only received the phone yesterday! I'm going to wait for a reply from HTC before flashing a ROM although I was disappointed to note that their website doesn't even have a support page for the Titan.
Does anyone know where the updated ROM actually came from so that it is known and not just reported to be an official ROM?
deinstall the HTC apps, this solved it for me!
my sim-card is really old, no issues with that, also I am running the 1.09 Rom
pencilcase said:
deinstall the HTC apps, this solved it for me!/QUOTE]
I didn't think of that, as I didn't thought it was possible! It never even occured to me that it could be done.
If that makes it work, then we should tell HTC. They are certainly not helped by their own flawed software...
Click to expand...
Click to collapse
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune.
I have been advised to either re-set the phone to factory default or contact the retailer about a replacement. I seriously doubt a re-set will fix this, so I'm likely to have to return it, which is incredibly annoying.
I've received a further reply from HTC, below:
"With regard to the issue being software related - we have not had any confirmation or known faults with the current ROM version on the Titan.
If the issue was found to be an issue with the ROM an update would indeed be issued, but as we have nothing confirmed I cannot say if an update will be provided to fix this at this moment."
If other people are having this problem then it needs to be reported to HTC before they will do anything.
Putrescine_UK said:
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune.
Click to expand...
Click to collapse
I don't know exactly how it works now, but before there were two kinds of ROMs. The one released to everyone, and the ones given to service centres in case of bugs.
I believe this is a situation for the latter.
Putrescine_UK said:
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune..
Click to expand...
Click to collapse
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
uiqjirka said:
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
Click to expand...
Click to collapse
You are right!
uiqjirka said:
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
Click to expand...
Click to collapse
Did you say "won't" instead of "shouldn't"?
I guess what I am asking is:
Is it possible to flash the 1.09 ROM without an unlocked bootloader or not?
Yes,without unlocked bootloader,it is official rom
Awesome
Sent from my stock rooted D3

OTA Amber for EURO DEV ROMS

Hi,
Does anyone have any info or idea if the AMBER update will be available OTA for L920s with the DEV ROM? I don't see that entry in the update schedule page from Nokia. I just chatted with them and they said they have nothing scheduled at the moment, and suggested instead to go back to my ROGERS ROM (not even in my wildest dreams!).
I know I can flash it, but I don't want to go through the pain of doing everything again, including re-setting all my apps et al. If the OTA update comes out in a couple of weeks or so, I don't mind waiting, but I don't want to wait and then realise in a couple of months that it is not coming out and have to flash it anyhow.
Any news? Do we have to start making some noise on Nokia's forums and social media?
Thanks.
--
ARG
abelitin said:
Hi,
Does anyone have any info or idea if the AMBER update will be available OTA for L920s with the DEV ROM? I don't see that entry in the update schedule page from Nokia. I just chatted with them and they said they have nothing scheduled at the moment, and suggested instead to go back to my ROGERS ROM (not even in my wildest dreams!).
I know I can flash it, but I don't want to go through the pain of doing everything again, including re-setting all my apps et al. If the OTA update comes out in a couple of weeks or so, I don't mind waiting, but I don't want to wait and then realise in a couple of months that it is not coming out and have to flash it anyhow.
Any news? Do we have to start making some noise on Nokia's forums and social media?
Thanks.
--
ARG
Click to expand...
Click to collapse
In case anyone else is wondering, I started getting the update OTA last week. I wasn't expecting it so my connection was very slow and I just soft reset it... Apparently, the download got somehow messed up upon resuming. To make a long story short, after it was installed, the screen lock didn't work properly: I could only unlock my phone right after it turned on; after that, it would not respond at all, so I had to soft-reset every time I wanted to unlock the screen -the other option being deactivating the screen lock altogether, but that doesn't look very promising, especially for battery consumption and pocket dials.
As it turns out, I ended up flashing the firmware, which is ironic because I could have done it a while ago when it came out, but didn't want to go through all the hassle.
My only problem now is that some apps that should work, like Nokia Pro Camera, do not allow me to install them. My firmware does say it is the latest version, and it also identifies the Lumia Amber in Details, but the app is not available.
Has anyone else had this issue?
Thanks
--
ARG
abelitin said:
In case anyone else is wondering, I started getting the update OTA last week. I wasn't expecting it so my connection was very slow and I just soft reset it... Apparently, the download got somehow messed up upon resuming. To make a long story short, after it was installed, the screen lock didn't work properly: I could only unlock my phone right after it turned on; after that, it would not respond at all, so I had to soft-reset every time I wanted to unlock the screen -the other option being deactivating the screen lock altogether, but that doesn't look very promising, especially for battery consumption and pocket dials.
As it turns out, I ended up flashing the firmware, which is ironic because I could have done it a while ago when it came out, but didn't want to go through all the hassle.
My only problem now is that some apps that should work, like Nokia Pro Camera, do not allow me to install them. My firmware does say it is the latest version, and it also identifies the Lumia Amber in Details, but the app is not available.
Has anyone else had this issue?
Thanks
--
ARG
Click to expand...
Click to collapse
Nokia Pro was pulled from Market for few days it was due some bugs...Try again now.
What I can see from Navifirm Plus latest ROM version for RM-821 059R4H6 is 3047.0000.1326.2002
boril said:
Nokia Pro was pulled from Market for few days it was due some bugs...Try again now.
What I can see from Navifirm Plus latest ROM version for RM-821 059R4H6 is 3047.0000.1326.2002
Click to expand...
Click to collapse
Thanks. So I did and now it's there...
--
ARG

Fingerprint Sensor

So i bought the phone yesterday,i opened it and did the casual setup including setting up 10 times my finger on the scanner.
So by the time the phone was setted for first time there were official software updates poping and i clicked them to download and install...after the updates were done i found out that fingerprint sensor settings were missing (both lock screen and fingerprint & security section) so i did a factory reset hoping it was just a minor issue...After the factory reset the options were still missing...i got 5 days left to return the phone if there are problems and i want to know if anybody knows
1.is the problem software related and i just need to wait for official update to get fixed?(i heard december lg launches official nougat version for the G5)
2.is it hardware problem so i take the phone back for repair?(power button works perfectly)
i really loved the phone so far especially the camera and everything and i really want to enjoy it (my prev phone had a lot of software bugs and i never actually enjoyed full of it...)
anyone know any fixes?i dont want to get into custom rom again (i really like the lg ui for change) if its software problem
Thank you for your time!
i guess no one has the same problem and my device is faulty?
I would try and exchange it because I don't have this problem and if a factory reset didn't fix it it's probably a hardware issue.
tejasm1 said:
I would try and exchange it because I don't have this problem and if a factory reset didn't fix it it's probably a hardware issue.
Click to expand...
Click to collapse
my bad people,it was NOT LG's problem,hardware AND software are perfect,its my first phone with scanner and i found out the hard way that to add fingerprint i HAVE to add a pin or a different unlock method before adding figners....sadly i rooted my device firstly to add cyanogemod and then i found out...so now i lost my warranty i guess...but at least now i know and if anyone else finds the same ""problem"" this thread will help him
Lesson learned for you. Why install a custom ROM right out from the start? Based on my experienced with my G5. It's performance is great. All things are great. I'm fine even if my phone is not rooted nor can't install a custom ROM. Unlike my G2. But by so far the phone is running great. So enjoy first the things on stock firmware.
bluerain28 said:
Lesson learned for you. Why install a custom ROM right out from the start? Based on my experienced with my G5. It's performance is great. All things are great. I'm fine even if my phone is not rooted nor can't install a custom ROM. Unlike my G2. But by so far the phone is running great. So enjoy first the things on stock firmware.
Click to expand...
Click to collapse
i didnt want to install custom rom as i already had in my prev device (oneplus x) and i always likes lgs skin on android
but i wanted to see if the problem was software issue that cyanogen could fix in this case...i wanted lgs support to be my last resort as their services are bad,they tend to take week(s) to fix the phone and i heard from people that their phone returned scratched (that lg supported claimed they didnt do it)...so yeah i prefered to install custom rom and risk that i have to live without fingerprint than send the phone and get it back deleayed and probably in scratched condition
lesson learned indeed

Question Reboots

The Zenfone 9 is a great little device. However, since today I have seen several automatic reboots of the device. Anyone else seeing this problem?
I haven't seen a reboot; any new app you've installed of late?
Good hint - I have installed one yesterday. Will uninstall and report back.
Unfortunately is still get 1-2 reboots a day. Not critical but annoying! Anyone else?
I'm on latest update and unlocked+rooted. Not a single unwanted reboot.
deepsync said:
Unfortunately is still get 1-2 reboots a day. Not critical but annoying! Anyone else?
Click to expand...
Click to collapse
Are you on the latest update? Mine hasn't arrived yet, but I'm worried this issue will appear on mine.
balkce said:
Are you on the latest update? Mine hasn't arrived yet, but I'm worried this issue will appear on min
Click to expand...
Click to collapse
Yes I am. No worries. Device is great. Just software.
Did a hard reset - problem persists. Not sure what the cause is - working with Asus support on it.
Hi, a friend of mine with a ZF9 has got reboot every night during charge (he uses slow charge, this night he'll try normal charge).
He had reboot even during daytime, he did a hard reset yesterday and for now everything is ok, but I'll update with new info in case of.
I've been having those reboots for weeks now. There is an official thread on the asus forums talking about it. There are more than a dozen people who have also reported it and from the looks of it, Asus hasn't found the source of the problem yet. Out of curiosity, in which country did you buy it? Are you rooted?
my version is a french version. I neither had any beta OS on it nor was it rooted. I wanted to provide Asus with Logs but they rather wanted the device for repair, now I'm waiting for its return.
I doubt this is a hardware issue though as the reboots did happen in cold state w/o any system activities ongoing. The only special thing on my setup was that I used two sim cards in parallel.
I did a hard reset and he problem remained. I also used slow charging.
I'm from Italy and the phone of my friend is not rooted and with bootlloader locked.
I heard my friend minutes ago, and from when he deactivated programmed charging the issue seems to have disappeared. Have you got programmed charging on?
Yes, I have the upload scheduled. But I'm beginning to suspect that the problem originates from a lot in Italy. I just asked you because I thought it was from there.
Love this phone but also having the same issue. Bought from Asus directly (US site) too. There's a whole thread of folks with the problem too on their forum:
ZenFone 9 randomly restarts
Hi all, I bought an Asus ZenFone 9 from the UK online store. I started to migrate the apps from my old phone to the zf9 and once I finished I started to use my new ZenFone 9 as my main phone. However, I noticed around 3 dso that when i wentato unplug a fter charging the phone it looked as if it...
zentalk.asus.com
sakun-ice said:
Yes, I have the upload scheduled. But I'm beginning to suspect that the problem originates from a lot in Italy. I just asked you because I thought it was from there.
Click to expand...
Click to collapse
Try to deactivate it and report please ;-)
My friend hasn't got reboot since then for now, two days and a half ago.
My reboots do not happen while charging, FWIW. And they're always while the phone is idle (sitting on desk). I look up and see it's spontaneously rebooting...
I was having reboots on custom kernel, just updated to 32.2050.2050.34 without going custom kernel (still rooted) and have had no reboots yet.
Mine reboots while watching YouTube app, either with high brightness, while charging, or both. It seems to be less likely to happen if i clear cache from YouTube settings.
It typically doesn't happen in other apps. Phone is stock. EU version.
After testing for a few weeks, there is a good chance that the reboots on my device are due to Magisk (not modules)

Question New firmware 64.1.A.0.913

As I'm rooted, I have to manually check for updates via xperifirm. There was an upsated released: version 64.1.A.0.913.
Anybody updated and tested? Apparently camera apps have been updated! Any new features?
I wont get time to update yet, just thought I'd ask.
Thanks
Unless I'm mistaken, this update allows you to switch from android 12 to android 13
Huh we have android 13 for months now ...so i would say no .
Its for sure a security patch.
Chinese 72 got it 2 weeks ago , european 54 got it a week ago and US has to wait for another two weeks , i wish it would be all at the same time .
Hello,
The only feature I expericence since the upgraded is the "phone too hot warning" issue. I use the phone since late november without any trouble.
For the latest week, the phone displayed the orange warning sign and closed the camera app maybe 10 times. It couldn't even go through a 10 minutes google meet call...
It may not be related to the latest release, and I may be the only one having this issue...
viper. said:
Huh we have android 13 for months now ...so i would say no .
Its for sure a security patch.
Chinese 72 got it 2 weeks ago , european 54 got it a week ago and US has to wait for another two weeks , i wish it would be all at the same time .
Click to expand...
Click to collapse
Yeah, you're right about security patch. Thought perhaps something has trickled down from the new phone releases, like improved camera apps as they have changed their version numbers. Thanks
arthurham said:
Hello,
The only feature I expericence since the upgraded is the "phone too hot warning" issue. I use the phone since late november without any trouble.
For the latest week, the phone displayed the orange warning sign and closed the camera app maybe 10 times. It couldn't even go through a 10 minutes google meet call...
It may not be related to the latest release, and I may be the only one having this issue...
Click to expand...
Click to collapse
Ouch, sorry to hear that. I will update in a few days and see if I have the same issue. Though tbh, I havent had as many issues as some have, perhaps because of root and cleaning up some bloat and adding in adblockers etc.
You should do a full all apps cache wipe and see if that helps.
arthurham said:
Hello,
The only feature I expericence since the upgraded is the "phone too hot warning" issue. I use the phone since late november without any trouble.
For the latest week, the phone displayed the orange warning sign and closed the camera app maybe 10 times. It couldn't even go through a 10 minutes google meet call...
It may not be related to the latest release, and I may be the only one having this issue...
Click to expand...
Click to collapse
I had overheating problems with meet and 5g i was outside but on older different firmware.
You also have to understand now its summer time (probably in your country too) so you cant really compare november temperatures with current ones unless you did that in room with AC on.
I'm on the latest US version so still waiting for our update for this cycle. But since my last update, the phone has been very warm to the touch during normal use and I've seen the heat warning many times while using camera. I have never seen it before. Battery life is crap now too and used to be fantastic. Maybe you guys lucked out last month and the US version got whatever it was to cause the heating issues first? My last update was around 300mb so it was bigger that usual I think.
.913 QR reader from statusbar dont work. only black screen.
hasztagL said:
.913 QR reader from statusbar dont work. only black screen.
Click to expand...
Click to collapse
I had that sometimes on .891 ,couldnt get it to work no matter what but it goes away eventually with restarts .
Edit: i just got the .913 and qr reader works fine. Been using my phone before that for 2 hrs and no overheating ,after installing 913 and checking camera apps for 1 minute my top part of the screen got extremly hot but didnt show any overheating warnings.nothing changed so far in camera related apps (no portrait mode)

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