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Hi all, newbie here
Just received my shiny new S3 this morning and it's beautiful - haven't had a chance to power it up yet.
Thing is, I'm a complete OCD freak when it comes to my gadgets, and I've noticed that on each of the four corners of my handset (on the bezel) there are small lines that appear to be joinery spots, but I'm not quite sure. At first I thought it was a crack but then realised that there are small lines on each corner, which leads me to believe it is joinery and not cracks. The lines are not that visible but if you focus you can spot them.
Sorry to be so OCD but can anyone else confirm this?
Thank you
Yep, mine has the same. Never noticed before.
You b*****d!!! I have noticed it now!!!
I too have OCD........
johnboywilson said:
You b*****d!!! I have noticed it now!!!
I too have OCD........
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Haha I am sorry! We can all suffer with our joinery spots together haha
me too, think of it as the design
Probly moulding marks
i noticed em on mine as soon as i got the phone! and i dont have OCD ! LOL.
crappy manufacturing process if you ask me! they could could have moulded it in one piece! should have been made out of metal... the bezel at least!
itoYo said:
i noticed em on mine as soon as i got the phone! and i dont have OCD ! LOL.
crappy manufacturing process if you ask me! they could could have moulded it in one piece! should have been made out of metal... the bezel at least!
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Click to collapse
Saw it right from the moment of unpacking, too... and I don't have OCD neither.
But that barely visible and after a few days with the handset, I'm actually glad it's plastic and not metal... It's softer, warmer, and it will actually absorb shocks better, effectively protecting the screen a tad more. And it's moulded in one piece...Only the mould was not in one piece itself
I noticed mine today which led me here. Thing is i saw a post on the net and the guy had one just below home button and cpw changed the phone for him.
Same lines are on the Galaxy Nexus. I never saw them but my friend dropped his phone and thought he cracked it in those 4 spots. Then he asked me to check mine and sure enough, they were there.
Mine too...............
I have also seen those 4 hair line cracks/joints around all corners on my white S3 this morning. Because I already requested for return and refund from eXpansys-usa.com. so before sending then I want to confirm it, Is it normal?. otherwise they will laugh on me.:silly:
I think the 4 corners are normal, but the other random spots aren't. I ordered mine from Expansys-usa.com too. I don't have the random spots, but do have the 4 corners and they aren't like the one in the picture. They are hard to see unless you look for them. Like it's how the phone is put together.
b-eock said:
I think the 4 corners are normal, but the other random spots aren't. I ordered mine from Expansys-usa.com too. I don't have the random spots, but do have the 4 corners and they aren't like the one in the picture. They are hard to see unless you look for them. Like it's how the phone is put together.
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Click to collapse
Thanks Buddy...
Cracks in Plastic around edge on my Galaxy S3
I noticed a crack near where I plug the charger into the phone. At first I thought it was a seam where the plastic came together so I didn't worry about it. Now I have noticed that the phone has developed several small cracks around the edge (near the volume rocker and at the top corner.). I have never dropped it and have always taken care of it.
Today I did a quick search and found that this is a problem others have reported so I gave Sprint a call to find out what could be done. They said to bring it into the closest sprint store which is 70 miles away. The only other option they gave was to call Samsung. So I did.
Samsung said they could repair the phone but they needed to take my credit card info and would charge me if it was due to damage and I wouldn't have my phone for over a week! Needless to say I am beyond frustrated. I am a loyal Samsung customer... Have 2 galaxy s2 phones ( for my kids) a Tab2 and just got the Note 10.1. I am even considering upgrading to the note II when it comes out. I am completely concerned about the quality of plastic that they are using in this phone and am reconsidering my loyalty.
Guess I have to take it back to sprint when I am close to their store to get anything done without having to give a credit card or be phone less for a week! What a pain in the arse! Should I un-root my phone before doing this to avoid the inevitable "warranty" - issue?
Are there others that have noticed these cracks and gotten any resolution from Samsung or their carriers?
Mine has a crack
sav_uk said:
Hi all, newbie here
Just received my shiny new S3 this morning and it's beautiful - haven't had a chance to power it up yet.
Thing is, I'm a complete OCD freak when it comes to my gadgets, and I've noticed that on each of the four corners of my handset (on the bezel) there are small lines that appear to be joinery spots, but I'm not quite sure. At first I thought it was a crack but then realised that there are small lines on each corner, which leads me to believe it is joinery and not cracks. The lines are not that visible but if you focus you can spot them.
Sorry to be so OCD but can anyone else confirm this?
Thank you
Click to expand...
Click to collapse
i was just wandering never dropped the phone so how could it break but i even saw it with a magnifying glass it is surely a crack
gotta complain samsung to use such a cheap quality product
When I look at my screen there's a couple of spots that are really bright it looks like the pixels may be damaged. It almost looks like you can see to the back side of the screen. I've had an otterbox defender on it since I got it, plus its never been dropped. I just got the phone a week ago. If I take it back to get replaced will I get a new phone or a "like New“ phone?
I really hate to see this on a new phone. Any suggestions.
jsminnis said:
When I look at my screen there's a couple of spots that are really bright it looks like the pixels may be damaged. It almost looks like you can see to the back side of the screen. I've had an otterbox defender on it since I got it, plus its never been dropped. I just got the phone a week ago. If I take it back to get replaced will I get a new phone or a "like New“ phone?
I really hate to see this on a new phone. Any suggestions.
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Click to collapse
If you bring/send it back to verizon, they should give you a new phone. If it is through insurance, you may get a refurb but the phone is still new so they may only have new ones in stock.
best bet is call verizon and see what they will do.
I've got a similar spot on my phone but it doesn't bother me enough to ship it out for a possibly refurbished one. It's a single spot in the upper left portion of the screen that I can only notice when the screen is completely dark. I'm guessing it's a relatively widespread issue since I think I've heard something similar at least twice before.
lolspin said:
I've got a similar spot on my phone but it doesn't bother me enough to ship it out for a possibly refurbished one. It's a single spot in the upper left portion of the screen that I can only notice when the screen is completely dark. I'm guessing it's a relatively widespread issue since I think I've heard something similar at least twice before.
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Click to collapse
is it that dark rectangle thing that you can only see when looking at it from an angle underneath? every DNA has that on the top left and top rgiht lol
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
This topic has been discussed countless times. Do we need another thread?
Please enter a valid message
martyagt4 said:
Yes. People should know that HTC can not make high quality phones. Gap riddled "gapless" phones. Capacitive buttons that don't work half the time (like the Nexus One.. they didn't learn? wtf..). Too much glue? Glass that isn't flush??
At best this is a $100 phone. Shame on HTC trying to charge for the junk they produce. Flagship phones should be flawless at this price point. Yes, the oddball phone will sneak through QC, but it's ridiculous already.
That being said, the insides are awesome. I absolutely looooove the battery life I get from this phone. Front facing speakers are a no brainer, and I can't believe no one did it yet.
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Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
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keving9012 said:
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
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Click to collapse
Mine was flawless first try
Sent from my HTC One using Tapatalk 2
The top of my phone's screen is not flush with the speaker grill. Not a huge issue. I live with it. I can probably sell this phone used for $400 when the nexus 5 comes out and get that.
Sent from my HTC One using xda premium
my only issue is that the top of the phone there is a gap between the aluminum and the plastic, gapless my a$$ still love the phone though, came from iPhone 5, had iPhone since day 1
Yea I bought a black 32gb last week and it's literally flawless. Zero gaps and no dead pixels.
Sent from my HTC One using xda app-developers app
Mine has been flawless
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
paniro187 said:
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
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Click to collapse
Mines flawless also.No gaps or dead pixels
Do you guys know the odds of getting 4 bad ones in a row are.
Not,saying it didnt happen, but, the stars wouldve had to align against you , to recieve 4 bad phones in a row,
Mine is excellent except for the left side glass isn't as flush as the right. I only notice it once in a while when dragging from the top so I can live with it.
Im curious,
After the 4 bad Ones, did you end up with a new phone
keving9012 said:
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
Click to expand...
Click to collapse
First one no wc issues
Sent from my HTC One using Tapatalk 2
randalltroy said:
Im curious,
After the 4 bad Ones, did you end up with a new phone
Click to expand...
Click to collapse
I seriously think the stars did align against me with that phone. I just read on the forum that the black version isn't seeing as many defects as the silver? Does anyone know if this is true? I originally purchased the phone from Best Buy and they did bring out every silver One they had and the sales rep and I did find defects with all except one. That one had the stuck pixel that turned into more. So I ended up returning and going to AT&T yesterday. I asked them about the one and said I've been having problems with the quality on my last few. They said unfortunately they would only be able to open one for me and I would only be able to exchange it once if there were problems. That line kind of sounded like BS to me, especially since I saw a woman come in with a smashed iPhone and no insurance she got earlier that day that they were willing to commit insurance fraud for...So I ended up getting the S4 for now. I still think the one is a better phone and I know I'm going to regret not getting it. If the issue is truly more with the silver version I'd gladly pay the restocking fee to exchange for the One.
What really bums me out is that I wasn't even going to upgrade my phone until I saw the One. I had the S3 and was ok with it, other than my battery life being garbage. When I saw the one and started messing around with it I loved it so I got it. Then the issues came and now I have the S4, which is a good phone. Its just not very different from the S3. My girlfriend actually picked up the S3 and handed it to me as we were going to bed last night thinking it was my new phone.
Sounds like OP is trolling.
4 defective phones?
You must be looking for problems. 4 straight screens with dead pixels?
Pics, or it didn't happen.
That is to bad
We have both the HTC one and a galaxy s4 in our household.we just switched to At&t from T-Mobile, she actually started out on s3, which died after 3 days
My wife now has the s4, and I have the One, she wishes she had got one instead.
So I have got to use both pretty extensively, and I greatly prefer the One over the S4.
Sent from my HTC One using XDA Premium HD app
I'm pretty sure you're getting screwed because exchanges are usually refurbs that haven't actually been fixed to eliminate defects
You're just getting other people's defective devices.
I've done hours of research on multiple forums. Most of the issues seem to center around gaps around the screen and dead pixels. I want to believe that the reason I am seeing that almost nobody has a greatly built phone, without any problems, is because everyone is posting and complaining in the "build quality issue" threads.
I bought the S4 on launch day and loved it. Albeit the squeaky/creeking back of the phone, and the "cheap" feel. However, I did break the screen and will be getting a full refund from squaretade (lovely company, wasn't expecting that.)
I had the HTC One X before my S4 and absolutely loved it. I'd really love to pick up a 64gb Black One instead of going back to the S4, but with all of these complaints I'm not sure if I should. I'm pretty certain that I could inspect the phone in the AT&T or Best Buy store before purchasing it, but I don't want to come off as a **** and make them open five phones to find one that is perfect. I will be purchasing it off contract, at around $700, so I cant seem to justify buying one if it isn't perfect. I'm quite OCD and I just wouldn't be okay with that.
So my question is this: Does anyone actually have a perfect One? And if so, what color-size-and purchase date?
Thank you for your time
im about to be on my fifth HTC One and havent gotten a "perfect" one yet .... im pretty aware of how to put the device through a detailed test to check out its battery, screen for dead pixels, speaker sound issues, gaps, vibrate motor, camera lens failure and rattling, squeaks and creaks on the device dude to flex, scratches. the quality control on the HTC One is pretty despicable ... so upset I traded away my Apple iPhone 5
I think mind is about as perfect as they come. Silver 32gb and I got it a few weeks ago
Sent from my HTC One using Tapatalk 4 Beta
By as perfect as the come, what is wrong?
I think I can fall into this catagory...ive had my phone since 5/1 and ive tried my best to find some of these issues that ive read about....
The lines are just perfect...no gaps and no meet points are uneven. Ive also used the dead pixel finder apps and nothing there either...from any viewing angle.
I believe most of the issues ive read about tend to lean towards the international models...but ive seen them on this forum also. At the end of the day "most" units are probably near perfect...but there will always be a few that aren't.
Purchased: 5/1/2013
Silver
32GB
I cannot find any flaws in mine. Bought a couple of weeks ago at the AT&T store straight - first phone out of the box. No gaps, no dead pixels. 32gb black edition. Loving it!
Sent from my HTC One using xda app-developers app
Not a single complaint
I have the silver 64G version and I've had none of the issues about which people have been complaining. No dead pixels, no fast-draining battery (I only have to charge every other overnight and I can get three full days with Power Saver enabled, unless I watch a TV show or movie, Navigate for a while, or have the screen on for an extended period for any other reason), no backlight bleeding through any screen "gaps", no camera issues, no lagginess, etc.. Everything works, looks, and fits exactly right. It's the first of four Android phones I've owned that I don't feel I have to root or overclock, and it works perfectly with stock everything.
I see that there are some people with some legitimate issues with various aspects of their Ones, and I understand their frustrations. A dead pixel is a dead pixel and there's no getting around that. But I also see a number of very vocal people who seem to be looking for problems where there are none. If you* see a slightly brighter shade of backlight at the very top of the screen where the glass meets the aluminum when you hold your phone at an extreme angle and squeeze the sides really hard, that's not a manufacturing defect -- that's you doing your job as an RM for some competitor, being a nitpicking primadona, or just a troll.
* of course, "you" is not you specifically, OP, but the generic "somebody"
xsaqzw said:
I've done hours of research on multiple forums. Most of the issues seem to center around gaps around the screen and dead pixels. I want to believe that the reason I am seeing that almost nobody has a greatly built phone, without any problems, is because everyone is posting and complaining in the "build quality issue" threads.
I bought the S4 on launch day and loved it. Albeit the squeaky/creeking back of the phone, and the "cheap" feel. However, I did break the screen and will be getting a full refund from squaretade (lovely company, wasn't expecting that.)
I had the HTC One X before my S4 and absolutely loved it. I'd really love to pick up a 64gb Black One instead of going back to the S4, but with all of these complaints I'm not sure if I should. I'm pretty certain that I could inspect the phone in the AT&T or Best Buy store before purchasing it, but I don't want to come off as a **** and make them open five phones to find one that is perfect. I will be purchasing it off contract, at around $700, so I cant seem to justify buying one if it isn't perfect. I'm quite OCD and I just wouldn't be okay with that.
So my question is this: Does anyone actually have a perfect One? And if so, what color-size-and purchase date?
Thank you for your time
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Click to collapse
Yup, i have one.Silver 32gb
Got it on release day, no gaps, glass is flush, no dead pixels, and my boss has the phone too, black 32 gb, he bought his after playing with mine, hes on Tmo.His black is perfect also
Nothing is wrong but some people might nitpick. I've noticed nothing
Sent from my HTC One using Tapatalk 4 Beta
Mine was purchased straight from HTC and its great. It's just as good as my wife's iPhone or my friends GS4. I don't see any issues with it at all.
Sent from my HTC One using Tapatalk 4 Beta
Thank you for all of the positive feedback everyone!!! I'm still going to make sure the at&t rep will let me take a good look over it, but I think I've made my decision.
Side note:; Are there any de-sense roms yet? Not that I don't like sense.. I loved it on my One X
xsaqzw said:
Thank you for all of the positive feedback everyone!!! I'm still going to make sure the at&t rep will let me take a good look over it, but I think I've made my decision.
Side note:; Are there any de-sense roms yet? Not that I don't like sense.. I loved it on my One X
Click to expand...
Click to collapse
Google is your friend. Or since you're already on XDA you might as well check out the Original Android development section.
Oh, and same goes for me. My One appears to be FINE to me. No dead pixels, no body issues, etc. I recently cracked the LCD so I sent it in to HTC for repair and hopefully they don't mess anything up to take away from that 'perfection'.
I have some very small issues with mine if I was nitpicking, like the slightest of unevenness between the screen/speaker grills. Also a small gap in the top left corner (extremely small). But don't affect usage in any way and I can only tell if I closely examine. My previous one had dead pixels which annoyed me - so I exchanged it. But nothing worth exchanging here, IMO.
badams1 said:
I think I can fall into this catagory...ive had my phone since 5/1 and ive tried my best to find some of these issues that ive read about....
The lines are just perfect...no gaps and no meet points are uneven. Ive also used the dead pixel finder apps and nothing there either...from any viewing angle.
I believe most of the issues ive read about tend to lean towards the international models...but ive seen them on this forum also. At the end of the day "most" units are probably near perfect...but there will always be a few that aren't.
Purchased: 5/1/2013
Silver
32GB
Click to expand...
Click to collapse
I'm with you and have a 32gb silver with zero issues. My g/f has a 64GB silver with no issues either.
No issues here
No dead pixels, battery lasts the day or more depending on usage, no fit issues that I can see, no random reboots or anything. Really like the device. :good:
Cosmetically, my phone is flawless no gaps lifts or anything. Screen is perfect no dead/stuck pixels and couldn't be happier with it. I know some have knocked the durability of the one but I've been caseless for 2 weeks and not even a single grain of chipping on the black finish.
I have a perfect one
I'm not that happy with the build quality on mine as I expected more from "ZeroGap and Unibody". I come from Galaxy Note N7000, and I was really expecting Apple quality.
Mine is not that bad as some photo's of others complaining, but my upper speaker grill is lower than the screen, so when I swipe from the top, I can feel the sharp edge of the screen. The bottom speaker grill is on the same level as the screen so no bumps there.
Next, there's a thin black plastic that wraps around the screen. On the left upper corner, this black plastic is partially stuck inside and partially sticking out more than the other sides. It was annoying me until I wrapped around a case that covers them. I had a Nokia 920 which also has this kind of black thin plastic, and the N920 had a perfect black strip around the screen. Nokia can do it, why can't HTC do it?
Going to the camera (major deciding factor for me), sometimes the photo looks really blurry on 1/3 of the left and right (landscape mode) while it's perfectly sharp in the center. This is because optical image stabilization over-reacts and blurs the image. This doesn't happen all the time, but it happens enough times that it bothers me. Also when taking pictures of the blue sky and look on a computer, the pixels are garbage and artificial looking. Low light pictures and macro pictures are pretty good.
I have a 32GB silver AT&T HTC One, and Android Revolution HD 10.2.
Mine is perfect, but then again I don't go looking for reasons to complain...
Went to Costco with my GF, we looked at 3 HTC ones and chose the best of the 3.
Ours don't have gaps, glass is pretty flush and no dead pixels. I think we got lucky.
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
Click to expand...
Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
Click to expand...
Click to collapse
First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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Click to collapse
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
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Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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Click to collapse
The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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Click to collapse
I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
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Click to collapse
return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED