Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
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https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
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First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
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First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
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Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
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Click to collapse
return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED
Related
Hi guys,
New thing, i notice this on both i9100 phones (the one i sended back and the new one from today). There are like to almost same dimension parallel stains/distortions(?) on the bottom half of the screen and you can notice them only if is dark/semi-dark in the room and your phone is in front of a monitor/hdtv with a withe screen, in other conditions they can't be notice and from what i can tell they don't alter the image in any way. I will post a image from the first phone (the second one is almost the same) if you guys notice them or not, or you have a theory, please post.
Thanks.
Looks to me like a small manufacturing mark or defect in the polarising filter on the screen. I wouldn't be concerned with this, i doubt you'll ever get an LCD that doesn't have something like this.
the reason it is only showing up in front of a TV or screen is because the light coming off it is polarised. normally this shouldn't be visible, so the manufacturers aren't concerned
Somebody please correct me if i am wrong
No, i'm not concerned. I think is probably from the machine that holds the glass during production or assembly (because there are two i9100 with the same shape of the stains). I just wandered if other owners of i9100 notice the same thing with their phones, but from what i see nobody bothers...oh well, thanks anyway.
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
666fff said:
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
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Click to collapse
Ok sir, i will play this game, lets talk facts:
- This is my second phone after returning the first phone with the same problem and some package issue.
- The two phones come from the same online retailer but diffident distributors, this means is bigger than a batch problem.
- The problem is almost identical (two stains same shape), but visible only in one condition (mentioned above) and only from a very wide angle (btw if you tilt the phone in that light and angle the stains change color from darker to lighter).
- It doesn't affect in any way, shape or form the generated image, it can only be seen with the lcd off and in a fluorescent light.
- If you return for the second time the device, you have to wait for betwin 2-10 days (again) for the service department to come with a resolve and you risk to get a money back resolve, witch mean from 4-14 days to transfer your money in your bank account and after you start from the beginning with another retailer (all retailers have the same distributors).
With all above taken into account, honestly, what would you do?
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
666fff said:
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
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GOD Damm it...man! Now i have to w8 for the "money back guarantee!!!"... i send it back because of YOU!....no man, thanks, you are right, i will settle for one with flawless everything. I attached a picture with the old one and the ex new one side by side.
I will change the retailer. lets hope third is a charm...
Later.
Well, third device, second retailer, same defect. I'm done, i didn't try the withe version but then again i don't like withe, so i will keep this one.
That sucks man. You could upgrade to galaxy nexus soon though!
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
JaRay said:
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
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Click to collapse
Return it directly to Samsung if you are having that much of a problem, I have never encountered anyone directly who has had the same problem but you do have some recourse to c.y.a.
I'd take it back to the store you got it at, and if they aren't willing to do something you should be able to send it to Samsung to get it repaired/replaced.
Good luck!
JaRay said:
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
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Click to collapse
Never seen any of the issue you speak of, and sold tons of these phones. Have one myself, and again, never seen these issues. No offence, but sounds like your either extremely OCD, or lying to make Samsung look bad.
I had that issue on both phone the second was even worse a thick transparent black line was accros and down the screen. It was worse when I watch Netflix or movies at night. I ended going to Device support center and they order me a new one. This current one has a small blob on the top left but is minimal
So I just leave it.
Sent from my SAMSUNG-SGH-I777 using xda premium
First I receive a device with brightness issues as stated here. After getting a new device and realizing the old device infact did have a brightness issue I was happy ...until I discovered the camera app. doesnt work!
It doesnt matter if I click on the physical button or the app. icon, it just slides back to the same screen. I tried downloading "Magic Camera", and when I open it, it says "Camera is not available on this device". Are there ANY solutions? I did try to restart phone, reset camera and factory reset, but nothing works.
If its not a hardware issue, the only issue I can guess of is an update. The old device (the one with brightness issues) had a bunch of updates when I first entered the store (+15), many of them were standard apps. (calender etc.), and maybe one of them was Camera, but I dont remember. Unfortunately when I enter the store now on the old device (after a factory reset, as im first shipping it back in a few days) it doesnt show that there are any updates, so maybe its running on an old camera version which works, or a new one and my new device just doesnt show the update for it.
Im really looking not to get another replacement as I already spent alot of $$$ on protection (zaggs on one and martin fields on the other....), and I just cant afford to buy them again, so any advice is appreciated.
Hardware fault, probably the cable isn't connected to the camera module etc.
Things get damaged in transit often, couriers throw stuff around like junk sometimes.
gilesjuk said:
Hardware fault, probably the cable isn't connected to the camera module etc.
Things get damaged in transit often, couriers throw stuff around like junk sometimes.
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Yea, thats what I figured if it wasnt a software issue. Read some people opened their phones themselves and reconnected the cable, however those were older Lumia models where you could remove the cover, since 920 is shut I cant. Time for a 3rd device and a 3rd set of protection film. Oh, and a 3rd prayer that it wont be faulty.
3rd phone replacement also faulty with brightness. Now waiting for 4th replacement. Im beginning to believe many 920 owners have the brightness issue but just dont realize it, cause they dont have a 2nd device to compare with and just assume its how its supposed to look. Gonna get 4th and incase I need, a 5th replacement. If they're still faulty I will simply wait for other WP8 devices.
Juusuhako said:
3rd phone replacement also faulty with brightness. Now waiting for 4th replacement. Im beginning to believe many 920 owners have the brightness issue but just dont realize it, cause they dont have a 2nd device to compare with and just assume its how its supposed to look. Gonna get 4th and incase I need, a 5th replacement. If they're still faulty I will simply wait for other WP8 devices.
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I have more than 35 Nokia Lumia 920 handset around me in the office, none of them had this issue.... the brightness. Let alone the Camera.
Where are you ordering your phone from if you don't mind telling ? and how much are you paying for it ?
No offence but I have hard time believing your story. Fourth replacement ? give me a break.
Xeon said:
I have more than 35 Nokia Lumia 920 handset around me in the office, none of them had this issue.... the brightness. Let alone the Camera.
Where are you ordering your phone from if you don't mind telling ? and how much are you paying for it ?
No offence but I have hard time believing your story. Fourth replacement ? give me a break.
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Click to collapse
Yes, you're right. Its all a hoax, because I love replacing phones 2 times a week, you got me. (HURR )
Its a phone dealer called Call Me, im not paying anything for the replacements as I demanded not to pay for shipping. I dont really care if you dont believe me, I had several people look at the phones side-by-side, and everyone has agreed that one is only what seems half as bright as the other (full brightness). The screen is completely "dark tinted". But if you dont have two to compare with (one faulty, one non-faulty), you will never even know the difference.
And you have your facts wrong my man, 2 had brightness issue, where as with one the camera doesnt work. I havent gotten 4 with brightness issue...
Im not blind, its easy to tell its faulty, and if only you could see it too you'd know not to post with such an ignorant attitude.
edit: heres one with similar issue: http://forums.wpcentral.com/nokia-lumia-920/206737-warm-yellow-tint-screen.html
but you can just google it, theres way more forum posts about it.
Good day Sir.
Juusuhako said:
Yes, you're right. Its all a hoax, because I love replacing phones 2 times a week, you got me. (HURR )
Its a phone dealer called Call Me, im not paying anything for the replacements as I demanded not to pay for shipping. I dont really care if you dont believe me, I had several people look at the phones side-by-side, and everyone has agreed that one is only what seems half as bright as the other (full brightness). The screen is completely "dark tinted". But if you dont have two to compare with (one faulty, one non-faulty), you will never even know the difference.
And you have your facts wrong my man, 2 had brightness issue, where as with one the camera doesnt work. I havent gotten 4 with brightness issue...
Im not blind, its easy to tell its faulty, and if only you could see it too you'd know not to post with such an ignorant attitude.
edit: heres one with similar issue: http://forums.wpcentral.com/nokia-lumia-920/206737-warm-yellow-tint-screen.html
but you can just google it, theres way more forum posts about it.
Good day Sir.
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Click to collapse
With all due respect, I find your arguments bipolar... You clearly don't understand what's been said on the forum you linked me to.
You say that if you don't have a flawless device next to you it's hard to tell the difference yet you contradicte yourself by saying it's easy to tell it's faulty.
Let me tell you that the camera issue is indeed defection. However, what you don't realize is that not all phones with identical model number have the same hardware inside. It all depends on the batch release.
I have been following this forum in the last 10 years and from my observation this is a common issue found everywhere. It was very common with the HTC HD2 and so.
When smartphone manufacture request Display,RAMs etc... and the vendor cannot deliver the quantity needed for production, the phone manufacture tend to consider another supplier.
THAT DOES NOT MEAN THAT YOU PHONE IS FAULTY AND IT SHOULD BE RETURNED.
I hope you understand that. Finding the perfect device is never gonna be easy. Some people complained about vibration rattle and had perfect display, some other complained about the yellow-green tinted softkey buttons with no vibration rattle and so on....
Keep returning your device and you will see no difference as long as the device delivered is from the same batch.
Also according to the thread you posted, it looks like the yellowish ( if that's what they said although they only noticed it when they compared it to another device ) display phone tend to have better buttons and no vibration rattle etc...
Even on my iMac 27" there is a 692 page thread related to the IPS screen on the apple forum posted by people complaining about the difference of colors between two identical 3000$ machines one with an LG display and the other with a Samsung one.
Keep posting your updates, I'd like to see where this thing is leading you to.
Small advice, if your next replacement is still "faulty" return the handset and go to a shopping center where you can try the device before buying it.
And to be fair, I've never had to return something 5 times. Twice is enough to tell that it's hopeless
Xeon said:
With all due respect, I find your arguments bipolar... You clearly don't understand what's been said on the forum you linked me to.
You say that if you don't have a flawless device next to you it's hard to tell the difference yet you contradicte yourself by saying it's easy to tell it's faulty.
Let me tell you that the camera issue is indeed defection. However, what you don't realize is that not all phones with identical model number have the same hardware inside. It all depends on the batch release.
I have been following this forum in the last 10 years and from my observation this is a common issue found everywhere. It was very common with the HTC HD2 and so.
When smartphone manufacture request Display,RAMs etc... and the vendor cannot deliver the quantity needed for production, the phone manufacture tend to consider another supplier.
THAT DOES NOT MEAN THAT YOU PHONE IS FAULTY AND IT SHOULD BE RETURNED.
I hope you understand that. Finding the perfect device is never gonna be easy. Some people complained about vibration rattle and had perfect display, some other complained about the yellow-green tinted softkey buttons with no vibration rattle and so on....
Keep returning your device and you will see no difference as long as the device delivered is from the same batch.
Also according to the thread you posted, it looks like the yellowish ( if that's what they said although they only noticed it when they compared it to another device ) display phone tend to have better buttons and no vibration rattle etc...
Even on my iMac 27" there is a 692 page thread related to the IPS screen on the apple forum posted by people complaining about the difference of colors between two identical 3000$ machines one with an LG display and the other with a Samsung one.
Keep posting your updates, I'd like to see where this thing is leading you to.
Small advice, if your next replacement is still "faulty" return the handset and go to a shopping center where you can try the device before buying it.
And to be fair, I've never had to return something 5 times. Twice is enough to tell that it's hopeless
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Its easy to tell its faulty when they're side-by-side, is what im saying. Like I already mentioned earlier, the only reason I ever got the 1st replacement was because of the very yellow tinted buttons, and it then turned out the whole screen was affected (or a different batch release, if you want). If I hadnt read about it, how some people said they had pure white buttons, I probably wouldve just assumed its how it was meant to be and just kept it.
Even if its because of different hardware, or if its because they're faulty devices, im paying so much money for this phone that I dont see why I should be happy with a phone that only has around half the brightness. I dont mind getting phones replaced until I hit the right batch/non-faulty device, but I think the phone dealer does. They dont have physical stores so I cant go in and check first.
I already told them if its a problem, they can just let me know, and ill finder a different dealer.
Juusuhako said:
Its easy to tell its faulty when they're side-by-side, is what im saying. Like I already mentioned earlier, the only reason I ever got the 1st replacement was because of the very yellow tinted buttons, and it then turned out the whole screen was affected (or a different batch release, if you want). If I hadnt read about it, how some people said they had pure white buttons, I probably wouldve just assumed its how it was meant to be and just kept it.
Even if its because of different hardware, or if its because they're faulty devices, im paying so much money for this phone that I dont see why I should be happy with a phone that only has around half the brightness. I dont mind getting phones replaced until I hit the right batch/non-faulty device, but I think the phone dealer does. They dont have physical stores so I cant go in and check first.
I already told them if its a problem, they can just let me know, and ill finder a different dealer.
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Click to collapse
Dear Juusuhako...
The yellow-green tinted softkeys are not related to the display panel. Both are independant. My screen's as white as my older Xperia S at full brightness and even more than my L900. It's perfectly fine and I do work for the company. I could have exchanged it if it was. As said, I've seen dozens of Lumia 920 devices and all of them have yellow tinted softkeys.
Yellow tinted buttons are mainly due to the coating on the keys. It is not related to the display, if it was, brightness level would have changed the lightning level of the keys. Note that although keys may look yellowish-green, the white on the display itself is pure white.
All new batches coming have the yellow-green-blue tinted keys. It's mainly because at night, white bright keys could disturb and annoy you.
PS: I also like my device to be in perfect shape and worry about small details, but you are overdoing it.
Take my words for granted. The yellow softkey IS NOT a defect.
Xeon said:
Dear Juusuhako...
The yellow-green tinted softkeys are not related to the display panel. Both are independant. My screen's as white as my older Xperia S at full brightness and even more than my L900. It's perfectly fine and I do work for the company. I could have exchanged it if it was. As said, I've seen dozens of Lumia 920 devices and all of them have yellow tinted softkeys.
Yellow tinted buttons are mainly due to the coating on the keys. It is not related to the display, if it was, brightness level would have changed the lightning level of the keys. Note that although keys may look yellowish-green, the white on the display itself is pure white.
All new batches coming have the yellow-green-blue tinted keys. It's mainly because at night, white bright keys could disturb and annoy you.
PS: I also like my device to be in perfect shape and worry about small details, but you are overdoing it.
Take my words for granted. The yellow softkey IS NOT a defect.
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I dont mind the yellow tinted buttons, its more relaxing for your eyes at night. However, both phones that had issues with brightness, also had the yellow tinted buttons, whereas the device where the brightness was better, the buttons were white. If its not because its faulty then so be it.
I do worry about small details (such as dust under screen and scratches upon arrival), however I do not mind the yellow tinted buttons. I do however mind the big difference there is in the brightness, and that is why im getting replacements. Its as if Nokia decided to go with a low-end panel when they ran out of the good ones.
Juusuhako said:
I dont mind the yellow tinted buttons, its more relaxing for your eyes at night. However, both phones that had issues with brightness, also had the yellow tinted buttons, whereas the device where the brightness was better, the buttons were white. If its not because its faulty then so be it.
I do worry about small details (such as dust under screen and scratches upon arrival), however I do not mind the yellow tinted buttons. I do however mind the big difference there is in the brightness, and that is why im getting replacements. Its as if Nokia decided to go with a low-end panel when they ran out of the good ones.
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There should be no dust under the screen nor scratches upon arrival. Never.
Make sure the seller is not sending you refurbished units. If you can return it back and order from a trusted online seller like amazon or ebay whatsoever outside your country then that would be a better option.
Xeon said:
There should be no dust under the screen nor scratches upon arrival. Never.
Make sure the seller is not sending you refurbished units. If you can return it back and order from a trusted online seller like amazon or ebay whatsoever outside your country then that would be a better option.
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And there hasnt been either, only the brightness and camera. The thing is im buying the phone, and paying it over a 2 year contract. I dont have the money right now to pay the entire thing. If I did I would get the grey model, but im getting a white (they dont have grey at Call Me). I can pay the whole thing later this year, as I dont wanna pay it for 2 years, but for now thats all I can (im a college attendant)
Received 4th phone today and decided it would be my last, if it also were to have a faulty screen/"from-the-bad-batch". The screen however, thankfully, is bright and good. Again its easy to tell with them side-by-side, its like night and day. The buttons on the device is however with the yellow tint. As mentioned earlier, I do not mind this, espcially in low-light situations. It is however - in my opinion - ugly, simply ugly.
The phone I had where the camera didnt work had white buttons, it matched the device, but oh well, im not gonna ask for yet another replacement and risk another faulty/bad-batch screen.
Another user on XDA could in this thread also confirm the colors on his device was not right. I really think this issue should have a sticky thread explaining it, if only people could see the difference, they would want a new device.
Unfortunately now that my new device with the good screen also has yellow tinted buttons, it can no longer be used as an official way of telling whether or not a device is faulty, so as of now only comparing with other phones will be able to tell.
Its now that my country is receiving the Z2. After readingall the issue that the mobile is getting, i wanted to know if someone has try this BATCH? Is it Good?? can i Buy it?
Truth is, if you want the phone, Just buy it. I have W17 and it works good for me. Buy it if you like it. Leave it if you don't. Cheers.
zakiyy said:
Its now that my country is receiving the Z2. After readingall the issue that the mobile is getting, i wanted to know if someone has try this BATCH? Is it Good?? can i Buy it?
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@zakiyy
All the BATCH's mostly have issue, Although these issue's not important but you can check your phone to have perfect one.
The list of detail's that you must check is:
1. Top right and bottom left GAP
2. 4Corner of phone to check GAP
3. Front and back camera for center lens
4. and at last check LCD for dead pixel and yellowish issue
I never buy first few batches that comes to my country.
I have waited for a few weeks and I bought w20 - no issues at all...
If that lt55 will be good (probably Z3) I'll do the same thing.
I really think w25 should be nothing but good...
Sent from my D6503 using Tapatalk
I have a 14W25 and everything is ok so far, including 120 FPS video capture (didn't try 4k)
The lens seems slightly off center but nothing to worry about.
arash64a said:
@zakiyy
All the BATCH's mostly have issue, Although these issue's not important but you can check your phone to have perfect one.
The list of detail's that you must check is:
1. Top right and bottom left GAP
2. 4Corner of phone to check GAP
3. Front and back camera for center lens
4. and at last check LCD for dead pixel and yellowish issue
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Click to collapse
How do you test for excessive heating ?
I really in all my years writing on tech forums never come across such utter nonsense as this batch crap. This paranoia was the cause of a well meaning youngster who thought he could perform some sort of cyber quality control without any of the relevant information. I thought this had all been seen as misinformation?
Every thing we purchase from the shoes on our feet will have lemons! The Z2 is a decent flag ship phone and deserves praise. The Z2 has no more bad nor good press than any other such device.
This stuff about "gaps" is also a complete nonsense. The mobile is water and dust resistant so it is very well assembled and monitored.
EVERY phone ever made that has a forum page dedicated to it will be full of these horror stories. That is why people join these forums in the first place. it will be a tiny minority that are happy with the mobile that are going to seek out a forum and write a positive review .
Go read the forum threads on any of the flag ship phones are they are all the same. When we do eventually buy a lemon it is a pain in the rear BUT those lemons are the exception to the rule for all the flag ship phones presently on the market.
Buy the Z2 or not but for goodness sake don't base your decision because you read something negative here about it.
Ryland
I have a W17 as well. All is good with it. Regardless of the week it was assembled just do a once over the phone such as checking for gaps etc..
I wouldn't put too much concern over batches, weeks, etc. Every batch is going to have the odd unit with minor flaws, such as a gap, or a dead pixel in the screen, or something of that nature. If you happen to get one, simply walk it back to your local Sony store and get it swapped for a non-defective model.
Not sure if I want this phone anymore.
https://twitter.com/markgurman/status/1118574467255418880
https://twitter.com/backlon/status/1118573836226658304
https://twitter.com/stevekovach/status/1118571414934753280
I was about to post this, i pre order and I'm wondering anyone cancelling there orders
cheapshot789 said:
I was about to post this, i pre order and I'm wondering anyone cancelling there orders
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I just sold my note so I might go pick up a s10+ until I figure out if these issues are widespread
I have my s10 plus but now I'm debating whether to cancel pre order
Theres a good video from Mark munoz YouTube explaining this right now seems its only 2 devices malfunction others is trying to remove the plastic on top of the screen that's had been labeled not to be removed do i guess good news.
Here’s an important notice for current and future Galaxy Fold owners :angel:
https://www.sammobile.com/2019/04/1...portant-notice/amp/?__twitter_impression=true
SAMSUNG GALAXY FOLD ??????
Having watched an unhealthy amount of review videos, quite a few are mistreating them in my opinion. Slamming it shut really hard, tossing it down on to the desk, holding one side and trying to flip it open or closed. Not how you'd actually treat a device youd spent almost 2 grand of your own money on. And the one with the screen bulge that broke, they admitted to having used clay to hold it up for a photo shoot and that some could have got inside the hinge and caused the damage.
I'm not sure there's actually an issue here for anyone who looks after their devices. And if it turns out that the devices can't cope with real life, then get a refund. You either end up with a fantastic device that you really wanted, or you've gotten to play with one until it breaks and you get your money back. There's not really any downside apart from hassle of setting up a new phone again.
I literally watched a reviewer on YouTube put a pizza and hotdog in the Fold and pretended to eat the food from the device *smh
sharingan5791 said:
I literally watched a reviewer on YouTube put a pizza and hotdog in the Fold and pretended to eat the food from the device *smh
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Yeah that really pissed me off ? for some reason. It's like they're showing off. It's not their money though.
¯\_(ツ)_/¯
Yeah there attack articles are really unair whey all say in title galaxy folds are breaking No.... reviewers are breaking the devices a few idiots removed a very hard to remove screen protector that didn't come off easy at all one person got clay in the hinge another device looks like it was sat on and a display cable was likely broken
then at the very bottom, they actually say what happened there click bait caused Samsung Stock to drop sharply losing millions in value i would never send them another unit but im petty
https://mspoweruser.com/new-evidence-of-samsung-galaxy-fold-design-flaw-emerges/
Just like the Verge but without the failure. I don't think its build quality but rather it just happens in the real world.