(Sorry about the wall of text.)
Hello
Some of you might know me from my Facebook campaign to gather together gTablet owners. Recently Viewsonic has deleted the 500+ post Facebook forum they had originally open to address gTablet owners complaints as well as all the negative comments we left on their Facebook page. Some of us got banned from LIKE(ing) their Facebook page. Finally, they archived the gTablet page from their official website.
After 12 months and 2 updates, one of which was only available for 24 hours, Viewsonic officially closed the door on supporting the gTablet. However, this does not mark the end of our campaign to make Viewsonic responsible for supporting their product once they took our money.
As part of the original campaign I had gather information and communication of Viewsonic with its customer, lets they delete the incriminating evidence, which they did in the end.
Now I need your help to compile a similar list of dates and updates for your Viewsonic device. You can find the rough draft I have done for the gTablet here. While I would like to gather as much details as possible, we just need a few bit of information to get started.
Device name,
(approximiate) date of update
version number.
With your assistant I hope we can help keep this corporation honest, or at least warn other buyers to stay away from Viewsonic.
Finally, you are invited to join the Boycott Viewsonic Facebook page and Share it with everyone you know.
Thank you for your time.
P.S. This campaign begin with Viewsonic tablets because they are the obvious devices we expect to get continuous support and updates. I am interested in hearing from anyone who has had experience with any Viewsonic products.
Related
In my readings, it has been mention several time that Viewsonic refer new gTablet owners to forum (my guess is XDA) for support. I think we could turn this into a positive thing.
The new gTablet newbie thread aims are:
1. Welcome the user to the community
2. Explain the benefit of rooting and custom roms. Include a link to gTablet for dummies to get them started.
3. Explain the issue with the Viewsonic (lack of support, dodgy referral here to void warranty etc..) and recruit them into our campaign.
It should be clean and simple so not to confuse or scare away newbie.
I'm fairly confident that the major gTablet forums (XDA, Slatedroid and maybe Tabletroms) capture the majority attention of gTablet owners who wish to do more with their device. With a concerted effort, we can turn these people to supporting our cause and give Viewsonic a real headache.
The problem lies in, where does the forum owners stand in this issue? Would they openly support our cause?
Mods. If this idea does not take up, could we at least have the Sticky guides display in order of difficulty/need? The first Sticky should always be a Newbie guide or FAQ.
svetius said:
XDA to Go Dark on Jan 18th at 8AM; You Can Help Bring Us Back Online
XDA is a community built on openness and sharing. It has flourished because of our ability to freely exchange information, ideas, and development. The Stop Online Piracy Act (SOPA) in the Senate and Protect IP Act (PIPA) in the House give copyright holders the ability to more easily shut down sites (with mere accusations and without due process) that *might* be in violation of copyright laws.*It was because of GoDaddy’s initial support for this legislation that we moved to another registrar. If you are unfamiliar with the particulars of the bills, read up on them on Wikipedia.
We had a long debate among admins and moderators about the best way XDA can combat this legislation. Several sites (most notably, Reddit) have decided to go dark on January 18th from 8AM to 8PM. A blackout of XDA, a site with users likely already educated on the legislation, seemed a bit like preaching to the choir.
Quite frankly, we don't think a blackout is enough. We need to motivate XDA members to get involved and help us fight the fight. So-- beginning at 8AM ET on January 18th, the xda-developers.com domain WILL go dark. When you come to the site, you will see links to information about SOPA and the damaging impact it will have on the free Internet. Visitors from the United States will also see a link to an online pledge. Users who choose to sign their name to the pledge are agreeing simply to contact their local Senator or Representative (via phone or email) and politely voice their opposition to the bills. Once 50,000 people have made the pledge, XDA will go back up. We will provide links to help you find the contact information for the appropriate member of Congress. We hope we hit 50,000 pledges quickly. If not, we'll match Reddit (and hopefully many other sites) and return online at 8PM ET.
If you want to get involved (before our "pledge" goes live on the 18th), Reddit has a fantastic list of ways that you can make an impact. We hope that XDA going dark will help spread awareness and action against SOPA / PIPA.
Click to expand...
Click to collapse
I'm not a USA user, so i can't help really much.
I just want to share and discuss about this in our phone's dedicated thread and propose my personal Peaceful Protest for Freedom.
So if you're not a not USA user, and you want to say web is free knowledge and sharing, just use this image as avatar.
It will not do much, but for who is whatching us, this can be a signal of union.
Unity is strength.
So. They may take our sites but they'll never take away our freedom!
Hi Everyone,
I'm trying to make this post positive and I'd like to ask for your help with this request. Stressing, please keep replies positive so we can get an official response.* I returned my Prime because I was unhappy with the Wifi performance, browser lockups, unhappy with how GPS was handled, and unhappy with the lack of response from Asus support. However, I'd like to repurchase the TF201 again and feel good about my purchase, but to repurchase I need responses from Asus beyond a forum post.
Asus, can the company please provide a single location (preferably on www.asus.com) which is updated regularily and provides:
1) Status of known issues with the TF201 that at a minimum includes the following:
* a) GPS - be straightforward and restate that there is no longer GPS support for the product. I'm fine with that.
* b) WIFI - since many (not all) are not happy with wifi performance, tell us what type of performance users can expect on both 'G' and 'N' networks as distance from the router increases. Is performance going to be improved, and if yes, what type of performance can be expected.
* c) Other issues which are impacting users who respond to this thread.
2) Will Asus guarantee some level of performance metrics, which issue will you guarantee resolved, in what timeframe, and for how long is the guarantee valid? What's the guarantee - moneyback or something else?
3) Document the different HW revisions that have bee manufactured and include a change log of the changes and what issues were addressed.
4) Explain what is going on with manufacturing and why there is the appearance that some retailers are no longer offering the product while others are only receiving very small quantities. If this is wrong and large volumes are being shipped and retailers can't keep up, state so and be upfront with how many have shipped. Right now I'm hesitant on moving ahead assuming there may be other hardware issues being resolved behind closed doors.
*) ASUS: Please provide a straight-forward statement on what is happening with the items above and any that may be included in responses to this thread.
This information provides users like myself the information needed to decide whether or not to repurchase the prime. I'm happy to work through the growing pains if I feel comfortable that a solution is coming. **Please, no more searching through forums to find relevant posts.** Start pointing us to a single site which contains all relevant information at www.asus.com.
Fellow Members: Rather than suggesting that Asus provide a free upgrade to their latest tablet when released or other unrealistic demands, let's ask for the minimum to keep this product and be happy with the purchase. Please reply, keep it positive, and endorse. Hopefully this will get noticed by the Gary the marketing manager who has been making several posts. If this goes negative, my take is it will be ignored.
Thanks in advance for replying, endorsing, and keeping your posts positive.
I think if you pm him a link to this thread and put it in one of his sticky threads up top, you may get a faster response. He is away traveling ATM so responses may be delayed.
demandarin said:
I think if you pm him a link to this thread and put it in one of his sticky threads up top, you may get a faster response. He is away traveling ATM so responses may be delayed.
Click to expand...
Click to collapse
Hi Dedmandarin - Thanks for responding - How do I PM him a link to the threat and put it in one of his sticky threads? Appreciate the help.
Just click on his name and press the personal message option. AS far as how to do a link, just go up to the top of your browser. Long press/click the whole URL address n press copy. Then in the message and/or thread, long press the area where you going to write at then press paste.
IF THE LINK you copy doesn't have www. Or http:// in front it, add it to the link in the beginning to make it a hyperlink. SO HE CAN JUST CLICK it and itll take him straight to your thread.*
Operation #MotoBBB:
I really don't know how useful making a new petition at Change.org is going to do, given that OP MOSH didn't lead us anywhere. But I feel that this + the BBB complaint rally may take us somewhere. Because, for each new BBB complaint, Motorola receives a brand new complaint, a brand new email to reply to and each email they ignore, the more their ratings and ranking and reputation will be affected at BBB.
So, here is the new petition @Change.org:
https://www.change.org/petitions/mo...s-unlock-the-bootloaders?share_id=ZhoxoqVsuz&
The aim of the petition is to get an apology from Motorola and Verizon, get all our Bootloaders unlocked AND get all the devices released within 18 months of the ICS release date to be updated to ICS.
The aim of the BBB complaint is to submit a personal, one on one complaint to Motorola. The way this works is that Motorola will get an email detailing the complaint and they should respond to it within a month, else it will count negatively on their ratings at BBB. An XDA member named iBolski already did this and he got a very detailed response. So this seems to be effective.
Secondly, I and several other users at the Droid X2 forums have also filed a complaint. Though we didn't get a response yet, I feel that Motorola is taking its time as it wants to respond correctly. So, I feel that this is adding pressure to them. Nevertheless, the fact that they MUST respond, otherwise face consequences definitely means that if a sizeable number of people complain, they will be under severe pressure.
So far 9,279 people signed the OP MOSH petition. I can't imagine how much pressure this will cause if each person who signed that petition also filed a BBB complaint. So many BBB complaints in such a short time would firstly be a record and secondly will be a huge pressure on Motorola who HAVE to respond to each and everyone of them, else face consequences.
Therefore, I URGE you to file a BBB complaint, even if you Don't sign the petition. But please do sign the petition once you file a complaint since that way I will know how many of you guys filed a BBB complaint!
Attached is a template letter for filing for the BBB complaint AND instructions on how to do so!
May we prevail! Please do submit this thread as a news tip! The more people know about this, the stronger we get! If you want to follow my ongoing struggle with Motorola, go to: http://forum.xda-developers.com/showthread.php?t=1547632
Instructions to File BBB Complaint + Template Complaint
God speed!
P.S: Moderators, upon consulting with a few xda members I felt that this is NOT spamming as I am soliciting the help of members across several forums. Hence, please do not ban or in other ways punish me. If this is spam, kindly let me know, since I have done this for the first time and moreover, as can clearly be seen from the post I am bringing forth a genuine concern that needs me to post this across all Motorola android phone forums! Thank you for understanding.
Also, Moderators, please note that several other users from the Razr community said that this is a good idea and that it would be nice to submit this thread to the Photon 4G forum too! So, it is based on the request of users that I did so, and not generally spamming. Plus, it appears that users are appreciating my efforts!
I know questions belong in the Q&A, but this has to do with apps & large developers. I have been doing a little research into Gameloft & EA. I have found a few trends that I find disturbing, but I am looking for more information for background before publishing any of my findings. SO, please humor me.
My pleading question to all of you tech & Android lovers out there is a simple three part question & it will really help me to see if I can truly identify a trend that is hurting consumers.
1. Do you own any any app titles by either of the above developers?
2. Have you found that any purchased titles from the above developers cannot be utilized due to firmware updates?
3. Have you had any interaction with the customer service departments of either developer? How did you find the experience?
I am working on a piece & have found some very interesting facts, but I am looking for some experiences from other users. Please post & let me know your answers to the above questions & feel free to add any other commentary you feel relevant. If you prefer anonymity, you can PM me here at XDA..
If requested, I will respect you request for anonymity, but would like to be able to use your stories as anonymous source material, or for background purposes.
I had purchased The Sims 3 on my HTC Rezound.
After the initial purchase, the app would not download the secondary files.
EA does not have an email tied to the app listing, so after navigating their page for 30-45 minutes, setting up an account, typing my problems, and then retyping them due to server errors, having to try and guess several times before I could create a password that fit the unlisted requirements, the final submit button for submitting a ticket for tech support completely server errored and made me have to start over.
I had honestly forgotten about it till now, will see about trying again today.
I purchased Madden 12 when the Play Store had their 25 cent sale a few months ago. It ran fine on my Xoom, but as soon as I upgraded to my N10 and 4.2, it would not download any of the files to play the game. It seems to be a common complaint in the reviews of the game.