Had my RZ for a couple of weeks, now. Noticed the battery getting warmer and warmer with regular use. Yesterday I downloaded an app that checks/reports battery statistics to see if I was losing my mind, just to confirm. Last night I checked it when it felt warm and it was 106 degrees. Earlier today it was 111 and just now 117 degrees. Talked to my account rep and suggested switching out the battery to see if it makes a difference, but he's going to replace the phone instead.
This has been a pretty widespread issue. I myself haven't had any problems(yet) like this. A few times my phone has felt warm, but it was when I was stressing it. Did you allow the phone time to cool down on its own after use?
I notice mine gets hot after a lot of use (game playing/web surfing/streaming media)
but I don't know if it's getting 'too hot' or not
This is normal though, isn't it? After sustained use all phones get warm.
Background
RF - Can you please post whether or not you have allowed the phone to have sync settings like facebook/every hour, etc. If it is heating up without any other use, I suspect that, and would love confirmation.
The other possible alternative is that your battery was really low. As the battery runs out of juice it gets hotter trying to feed.
mine gets really hot also... but then again, so did both of the Thunderbolt's I had. so, I dont think its just because of this phone, but moreso related to it being a 4G phone.
I remember testing on one of the Thunderbolt's by going a day with it just on CDMA and it didn't get as hot... tried the same thing on this Rezound and yep, also didn't get as hot being on CDMA only.
Yeah, VZW is having 4G problems and it probably is the cause of the lte phones problems.
Sent from my HTC
LTE 4G Rezound
Go figure, my phone took a **** on me just now. My buddies Rezound took a **** on him this morning, then while on a call with me telling me the CSR let him go to the store and swap it out mine turned off with ~50% battery! Won't turn back on now, wasn't hot or anything. In fact, I hadn't even touched in for nearly 2 hours prior to that call as I was in the Crossfit South Bend working out.
Not happy, and can't call Verizon because I don't have another phone....
Symptoms right now:
W/ or W/out battery in the LED Flashes Orange at a constant medium pace.
Phone won't turn on at all, doesn't even pretend to turn on.
Do you have another battery???
Sent from my Galaxy Tab 10.1
Nope, but I am assuming since the LED is flashing with it both in and out that it is a phone issue.
flashing orange?... I only ever see that if the phone isn't getting enough power to stay on or is overheating big time.
ive had that happen a couple of times to my rezound.
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
AtLemacks said:
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
Click to expand...
Click to collapse
Might be. haha
Sent from my HTC
LTE 4G Rezound
jdmba said:
RF - Can you please post whether or not you have allowed the phone to have sync settings like facebook/every hour, etc. If it is heating up without any other use, I suspect that, and would love confirmation.
The other possible alternative is that your battery was really low. As the battery runs out of juice it gets hotter trying to feed.
Click to expand...
Click to collapse
The only things I sync automatically are K9 email (every 15 minutes), and weather. I keep my battery pretty fully charged. It would heat up upon use with screen-on stuff - not background.
AtLemacks said:
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
Click to expand...
Click to collapse
I just had this happen tonight. I came to work and forgot my rezound cable in the car. So I used my spilt micro usb cable that I use with my hotspot (2 connections) and went to do first rounds. Came back 2 hours later and my phone was really hot and the green/orange led flashing combo was going on. Phone was still on, check the battery and it said overheat and was at 127F. Turned the phone off for about 15 minutes and then turned it back on.
I really don't think our phones like normal micro usb cables. I'm going to buy a couple of extra rezound cables.
On a side note, it did charge the phone during this (at least some of the time).
Totally different situations man. If you read my first post I said it was not on the charger, it was not hot, hadn't even been used in 2+ hours. I was on a phone call and it just turned off during conversation then would not turn back on. WHEN I PLUGGED IT IN, THEN the orange ONLY LED light was flashing. It was in testing the charger that I said it must be a problem with the charger since the phone turned on when using my AC charger.
I have noticed the battery getting warm when I push the phone, but this has been the case with every HTC phone I have ever owned. Im mindful of it, and have never had a catastrophic battery problem
Related
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Just let mine go down to 20 plugged up and its charging but im only on day one
Sent from my MB855 using XDA Premium App
beartrap said:
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Click to expand...
Click to collapse
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Master reset for photon 4g.
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
jfdebo779 said:
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Click to expand...
Click to collapse
jfdebo779 said:
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
Click to expand...
Click to collapse
I did a factory reset on the first phone and that didn't change this problem.
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
ericdabbs said:
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
Click to expand...
Click to collapse
Good idea on the Moto forums. I have tried Battery Monitor widget, Circle Battery widget and Battery Notifier (big text) widget. No one widget was in use or installed for every instance I had a battery charge problem, but I guess it may be more than one widget with potential interferences. Has anyone else been using any of these widgets and not experienced this problem?
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
tx_dbs_tx said:
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
Click to expand...
Click to collapse
I agree it's not a bad phone, but some bug either in the phone or installed app/widget. I'd like to know what battery widgets people are using that haven't had this issue so I know what's safe.
Not exactly related to battery widgets but i have noticed that Estrong's, Astro and File Expert file managers do not work correctly on my Photon. They don't show the full capacity of my 16gb sd card and they also don't show all the files in my download folder. So I'm thinking theirs going to be more incompatability issues with this phone until app developers get some updates rolled out for this phone.
As for battery widgets, i don't use them. I use the stock battery ifo that is included with the Photon. Sorry I can't give any help with that. but I'm pretty sure the widgets in the Android Market will not be fully compatible with the Photon. Uninstall everything you installed from the market and use your phone for a day or so and see how it acts.
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while streaming from google music beta, went from 100 to 20% in <2 hours and once again it was hot as the devil's **** then it wouldn't charge.
cobrahicks said:
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while using streaming from google music beta, when from 100 to 20% in <2 hours and once again it was hot as the devil's ****.
Click to expand...
Click to collapse
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
beartrap said:
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
Click to expand...
Click to collapse
Well it got hotter the my evo 4g ever did after flashing many roms and kernels and what not and even hotter the my pre minus when simultaneously charging and tethering. Havent had a phone get that hot before, i'll try to get a temp reading when it happens again.
Just pulled the battery little while ago and it started charging again. Seems to be hit or miss with the restarts and battery pulls the get the thing going.
I havent tried just turning it off and letting it charge past 30% yet, to see if it only does it when it on vs. when it off.
It's happened again. I was running speedtest.net repeatedly to test my radios and my battery temp climbed up to 118F. I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
I tried to make this happen the other night by running quadrant repeatedly, but temps never went above 115. It always charged that night, so 115-118 is the magic number together with <30% battery.
BTW - our radios may kickass, but they also generate a lot of heat, so be on the alert to high battery temps when hitting the radios hard.
My first Photon had the problem where the battery went from 50% to DEAD immediately. I remember one time the phone was red hot to the touch right before it died, it was just idling. It wouldn't accept charge until I removed and replaced the battery.
My replacement Photon doesn't have the problem (yet) or any of the first Photon's problems. I am convinced there is a bad batch of Photons out there.
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
money226 said:
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I am using the black Sprint case, but there's no magnet in it. I do think the case may aggrevate the heat buildup so if I hit it hard again and feel it getting warm, I'll be sure to remove the case.
beartrap said:
I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
Click to expand...
Click to collapse
This theory just got shot down. I hooked up the USB charging cable at 62% and 84F and it wouldn't charge. The phone recognized the connection and displayed the message it was in charge mode, but the battery in the notification bar didn't show it was charging nor did battery monitor widget. I then connected it to the OEM wall charger and cable and nothing. I rebooted and no change. I shutdown the phone and hooked it up to AC and it went into charge mode. I then booted and it's going into charge mode as it should. I'm back to square one again.
beartrap said:
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Click to expand...
Click to collapse
That doesn't matter, you have every right to exchange it 283892 times until you get one that works. within the 30 days, It is in our contract. Not sure why people don't understand this. It doesn't matter where you get it, what store you get it from, Sprint, Best Buy, Radio ****, bob's electronics supply..you can get it exchanged. Personally, I wouldn't have even hesitated nor made this post, I would have just exchanged it.
Then made this post to say what happened to a photon I used to have. lol
EDIT: People need to speak up and let companies understand that you just won't settle. I come across customers everyday that just settle. I work for Comcast, talk to customers daily about things. I get, oh yea and then our internet sucks, and this doesn't work and oh yea this broke and we don't get this channel but we pay for it. My first question is, "Did you call?"....their answer, "Call who?"..or just "No". LOL I'm like, how the hell do you think stuff will get fixed if no one knows you have any problems? haha
You are the consumer, you have a lot of rights to the product you paid money for.
This is a great phone, but like all electronics some stores might get a bad shipment, it happens.
Good Luck with whatever you choose to do.
I have exchanged mine 2 times, 1 had a messed up screen, the other 1 had some problem that I couldn't make calls. So far this one is good to go! The Charm
-DJ
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
Click to expand...
Click to collapse
If you bought it from Verizon and not second hand, then you have 1 year warranty. I suggest you call Verizon's customer service and speak with them and get a replacement sent. I've done this multiple times with just about every phone I've had. 1800-922-0804 is what I dial. to get to them, press 0, then press 0 again, and it will ask for your account password, then a rep will get on the phone.
best of luck.
If the phone is older than 30 days, or maybe it's 14 now with Verizon, they give you a refurbished phone, if you are over that period and went to the store I'm pretty positives all they would do is order you the replacement refurb phone. 30+ miles each way is a hike, save the gas money
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
Click to expand...
Click to collapse
Just had my Rezound battery die last night. It was freezing outside and my battery was at 1%. The screen just went blank. When I got home, plugged in the charger. The notification led came on for 3 seconds then went back off again. Tried several chargers I had and pulling the battery and plugging it in.
Weird.
Verizon has the 14 day return/exchange policy now. I was at 12 days so I just went in and they replaced the battery with a brand new one from a Rezound box. I assume they will send that unit back RMA. My phone works now.
You're not the only person having battery death issues. Not sure why this is a problem on the Rezound. I recently purchased an extended battery ironically. It will be arriving tomorrow.
Here's to hoping that it won't die. I should buy some spares just in case. Make sure you call customer service and report the issue. It is tracked.
I was also having an issue charging from a dead battery (would charge just fine otherwise). The charging indicator would not stay lit, but after giving it 10 minutes or so, repeated attempts to power on would eventually work and then it would charge normally.
Had this happen several times and then reflashed the stock image. Seems to be working as it should now. However, when I got my phone it had a dead battery it wouldn't charge. So we'll see what happens.
Note: was running Senseless 1.0 and de-bloated. Stock rom kernel. If it matters....I probably didn't get a clean install when doing it all.
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Good to know - is that all or most Rezounds? Because I wonder if I should swap mine while I still can.
Like I said, I was having that issue and after flashing the stock RUU (updated one, .6) my phone is charging a dead battery just fine (2 for 2 so far, fingers crossed).
Actually brand new in the store mine had a dead battery and it would not charge, so they gave me a new battery. Perhaps there was a fix in that updated RUU. It's just a suggestion - after I confirm this works consistently I'll see what happens with some other roms.
Alternatively, it's also possible the stock RUU doesn't let you drain the battery as far as the roms do. I was able to power back on several times until it finally wouldn't (and no led flashing at that point), but now it charges from there.
Yea, I woke up one morning and my phone was deader than a door nail. Popped on the charger and no notification light, called Verizon to whine and prepared to stop by the store to get a replacment battery. However just for kicks I plug the phone back on the charger (ok my laptop) and after 1/2 hour the notification light popped back on and the battery started to charge. Now Prior I was having a high rate of discharged getting about 2 hours of use and 5 on standby (airplane on, WiFi and Data off) and still having the high rate of discharge. I started to investigate why the phone was getting hot and discharging so fast. Now I couldn't fine the culprit (I think WIFI was the cause) but I just did a factory reset, reloaded my rom and kernal and poof, everything return to normal including much longer discharge rates and I'm much happier now (Adult Beverages and household chemicals indigestation).
If you go to HTC's website it actually has a faq on this. Their response goes pretty much like this. If you drain your battery till the phone shuts off, plug your phone in. It will flash the notification light then there will be no charging light. The light could take 20 minutes or more to turn on. I also had this problem like you guys but just put it on charge over night and it will be fine. Just don't kill it to 0 anymore.
Found the Quote: My phone won’t power on. What can I do? close
If your phone will not power on, your battery may be drained or not seated correctly.
Tips:
If the battery is completely dead, the phone will need to charge for a few minutes and then should power on once this happens. When plugging the phone into the charging, the notification light may not light up immediately as the battery is completely dead. Let it charge for about 20 minutes before trying to power on.
Make sure you are using the AC charger that was supplied with your phone
Sent from my Rezound using xda premium
battery discharges while plugged in and using it
ok, so this happened with the stock rom, and two other roms i had.
What would happen is if you plug the phone in, and use it, you would expect it to charge while you are using it. It did on my dinc. it actually discharges while you use it and it is plugged into the supplied charger.
This is not a good thing. I am wondering if anyone else is having a similar experience.
One interesting side note.
I installed rezrom recently, and after the initial install i didn't experience this problem and got a 24 hour charge out of the battery. Now on my second charge only lasted 7 hours, and i get that drain while plugged in again.
Are you using the stock charger or a different one? You might not be charging at 1amp.
Sent from my ADR6425LVW using xda premium
I am using the stock charger. I have two actually, one from my dinc, which also supply 1 amp of power
That's really crappy and definitely an issue they need to address. My Rezound sucks on the battery like a wine-o on a Friday night, but it's never gotten to the point of blacking out.
I am just interested to know if anyone else is experiencing this issue of it being plugged in and not charging when u surf the net, but actually discharges.
The whole issue of it not powering up for 15 minutes after it dies is a bunch of crap too. my dinc does not do this, and god forbid that my phone dies in an emergency situation and i need to get a hold of someone fast!
oh i forgot to add that i called VZW and complained about this, and they going to send a new battery. Something tells me this won't resolve this issue though
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
UgXvibe said:
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
So you are saying the phone died, then refused to charge on the extended battery?
carm01 said:
So you are saying the phone died, then refused to charge on the extended battery?
Click to expand...
Click to collapse
Yes, exactly. Not sure if it was entirely discharged. I'll leave it off the charger tonight and see if it does it again by morning. I'll let you know battery % once I get it booted.
Sent from my ADR6425LVW using xda premium
From the beginning, phone was on charger, charging then came back later (phone still on charger) no led, nothing, phone wouldnt turn on.
Issue: when I power down it doesn't fully power down or something. As soon as I plug in charger after power down it starts powering up on it's own. In other words I can never get the battery charging indicator it just powers right back up.
I had this issue with my epic to, so it's something I'm removing or doing. Never could figure it out. I can be the only with this issue. I believe developers found something about the reboot button and canceling. It's like when you choose reboot than cancel you get stuck with this issue.
I'm rooted with the over clock kernel, and v2 of two chumps ROM.
I removed everything att and nearly every thing Samsung except for task manager. Have a bunch of frozen apps as well.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had this same problem - but only when using a specific aftermarket charger. Another aftermarket charger and the stock charger were fine.
troyolson92 said:
Issue: when I power down it doesn't fully power down or something. As soon as I plug in charger after power down it starts powering up on it's own. In other words I can never get the battery charging indicator it just powers right back up.
I had this issue with my epic to, so it's something I'm removing or doing. Never could figure it out. I can be the only with this issue. I believe developers found something about the reboot button and canceling. It's like when you choose reboot than cancel you get stuck with this issue.
I'm rooted with the over clock kernel, and v2 of two chumps ROM.
I removed everything att and nearly every thing Samsung except for task manager. Have a bunch of frozen apps as well.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Why do you want to charge powered off?
Sent from my SAMSUNG-SGH-I717 using xda premium
Why wouldn't he? Do you think everyone leaves their phone on 24/7? I don't.
techntrek said:
Why wouldn't he? Do you think everyone leaves their phone on 24/7? I don't.
Click to expand...
Click to collapse
First person I've ever heard of.
Sent from my SAMSUNG-SGH-I717 using xda premium
And you are the first person I've ever heard of that thinks people leave their phones on all the time.
techntrek said:
And you are the first person I've ever heard of that thinks people leave their phones on all the time.
Click to expand...
Click to collapse
I have to leave mine on 24/7 as i am the emergency contact for our business.
Sent from a Galaxy far, far away!
good to see im not the only one with this problem, Ive got 5 different cables that im going to try out today using both the OEM wall charger and my computer to test and see if its just certain cables that are causing this boot loop issue
lastdeadmouse said:
First person I've ever heard of.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Same for me. Why would somebody leave the phone off? Maybe he/she doesn't need the phone at all.
Projectdwnshft said:
good to see im not the only one with this problem, Ive got 5 different cables that im going to try out today using both the OEM wall charger and my computer to test and see if its just certain cables that are causing this boot loop issue
Click to expand...
Click to collapse
I guarantee its the charger and not the cable. When I discovered my one charger had this problem I swapped the cable to another charger. Both chargers have a USB outlet and aren't hard-wired. Same cable, but now no problem.
---------- Post added at 01:40 PM ---------- Previous post was at 01:37 PM ----------
CyberGhos said:
Same for me. Why would somebody leave the phone off? Maybe he/she doesn't need the phone at all.
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Mine is on 18 hours a day and never leaves my side the whole time. Been that way for 18 years. But when it is time for bed it goes off. I have a land line if someone has an emergency and must contact me.
techntrek said:
I guarantee its the charger and not the cable. When I discovered my one charger had this problem I swapped the cable to another charger. Both chargers have a USB outlet and aren't hard-wired. Same cable, but now no problem.
---------- Post added at 01:40 PM ---------- Previous post was at 01:37 PM ----------
Mine is on 18 hours a day and never leaves my side the whole time. Been that way for 18 years. But when it is time for bed it goes off. I have a land line if someone has an emergency and must contact me.
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so your saying that my computer is the one thats causing the boot loop while trying to get a full charge from a fully dead battery? cause that is my issue atm but it seemed to only happen with this one specific cable
My griffin charger (http://www.amazon.com/Griffin-Power...9U8Q/ref=sr_1_1?ie=UTF8&qid=1331680656&sr=8-1) causes the phone to power back on, but I was only trying to power it off one day while it was charging at work.
Side story: forgot my wall chargers at home. Was a boring 12 hour security shift with the power this thing tends to pull off the charger.
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Mine is doing the same thing. It's staying at only 2%. I'd try to set it to factory settings but way too risky with the battery that low. Let it charge overnight and everything. Going to play around with rebooting it a few times or charging it while it's totally off. The light on the power supply is green and working fine. The LED on the tablet is solid red.
EDIT: After many attempts and trying to reset it, trying to boot up while holding down the volume down button and plugging it and unplugging it from the charger while booting, nothing seems to work. It refuses to boot up at all. LED on tablet will flash red three times when I hit the reset button when it's unplugged. Light is solid red while plugged into charger and will flash three times red when I try to reset it while it's plugged in. Going to contact Sony tomorrow for warranty support if I can't get my problem solved here. Also I was not in possession of this tablet for the past few weeks, I had given it to a friend who was trying to sell it for me and he said the tablet wouldn't charge past 12% for a long time. So it looks like the problem has been getting worse over time and now the tablet seems to be pretty much dead. I had only used the thing for like 3 days too.
---------- Post added at 11:42 PM ---------- Previous post was at 10:54 PM ----------
After about 20 minutes with technical support chat just now they recommended to send it in for servicing. I'm going to call tomorrow for more information but I'd rather not send it in. I'm down in Chile right now trying to sell this thing. I had a friend bring it down for me and I don't really have room to bring it back just to get serviced and then have to sell a might-still-be-broken tablet back home in the USA. If anyone has any tips for getting this thing to get back to normal please help out!
Oh, the chat tech suggested unplugging the device and then holding down the power button for 30-45 seconds then plugging it back in for about 2 minutes and then try turning it on. It didn't work for me but give it a shot!
After letting it sit overnight I tried turning it on again and voila! It booted! At 2% battery still. Been trying to charge it for over an hour now and still not up to 3%. Situation seems pretty bleak. No suggestions from anyone? I'll be returning to the States in a week, I hope that someone has an idea of what to do by then.
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Sherbertine said:
After letting it sit overnight I tried turning it on again and voila! It booted! At 2% battery still. Been trying to charge it for over an hour now and still not up to 3%. Situation seems pretty bleak. No suggestions from anyone? I'll be returning to the States in a week, I hope that someone has an idea of what to do by then.
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It sounds like either the charger or the tablet's battery is defective. If you have access to a voltmeter, test the charger to see if it is outputting 10.5 VDC. As shown by the diagram on the bottom of the charger, the two center pins of the plug are used for charging the tablet, so connect a voltmeter to those two pins. The pin closest to the cable is the negative (or DC common) pin.
If the voltmeter indicates the charger is outputting approximately 10.5 VDC, then it is likely the charger is good and the tablet's battery is defective. If this is the case, the tablet will need to be sent to Sony for repair.
If the voltmeter indicates a voltage significantly lower than 10.5 VDC or no voltage at all, then the charger is defective. If this is the case, you will need to get a replacement charger, hopefully for free from Sony if the charger is still under warranty.
Having similar issue
I am having the same issue, sort of. I got my tablet the 08/08. As soon as I got it I updated to ICS, so I can't really say for sure if the update is to blame as I didn't use it much before the update. At first I got flickering on occasion on the screen. Like some random app, that I was not currently on, came to the front then disappeared again. Right now it is the 10th, at 1:32am and yesterday at around 4pm I had turned it off to go to the gym. I come back and it is not turning on. I set it on the dock and the green led turns on, and I manage to power it up. The screen though starts showing random messed up images like when you get bad reception on tv. I know the logo and power on clip it shows and I can see those colors but all warped. Then it disappeared and it showed the password screen fine and the screen was ok from then on. I lifted it off the port and it turned back off. I put it back on the dock and turned it again, showed the same weird images. When it was up fine, I went to battery settings and it showed the battery at 100% but where it says how much time I had left, it has 16secs. The dock and charger where fine since I got them. But I will check the volts.
Ok first off im on a verizon galaxy with the S4, but the forums are being mismanaged atm so I thought you int'l guys could give me some insight :fingers-crossed:
Anyway, Had the phone for a couple weeks, noticed that sometimes (like my previous Droids) it would overheat here or there. I was playing a game for a good while, maybe almost an hour, phone was a bit warm, next thing I know screen goes black. No buttons will revive it AND it goes into some vibrate mode. The phone vibrates probably a good 5 times. Maybe this is a vibrate sequence telling me my phone just melted? lol..
Ive let it sit and cool, and still no go. Every time I hold the power button I just get one little vibrate from it. Ive tried letting it charge for a bit (no screen comes on telling me its charging). pulling the battery.
My only option is to go to verizon and get a new one I suppose.. Anyone heard of this happening or know what that vibrate sequence meant?
socalwrx said:
Ok first off im on a verizon galaxy with the S4, but the forums are being mismanaged atm so I thought you int'l guys could give me some insight :fingers-crossed:
Anyway, Had the phone for a couple weeks, noticed that sometimes (like my previous Droids) it would overheat here or there. I was playing a game for a good while, maybe almost an hour, phone was a bit warm, next thing I know screen goes black. No buttons will revive it AND it goes into some vibrate mode. The phone vibrates probably a good 5 times. Maybe this is a vibrate sequence telling me my phone just melted? lol..
Ive let it sit and cool, and still no go. Every time I hold the power button I just get one little vibrate from it. Ive tried letting it charge for a bit (no screen comes on telling me its charging). pulling the battery.
My only option is to go to verizon and get a new one I suppose.. Anyone heard of this happening or know what that vibrate sequence meant?
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Click to collapse
See what happens if you pull the battery, wait for a few minutes. Reboot in recovery, wipe data/factory reset and cache and then reboot.
annddd.. Im a retard. lol. I was using my wireless headphone microusb charger which was well underrated, causing the phone to discharge as I used it -__-
And I guess the phone/battery didnt adjust to tell me it was discharging
socalwrx said:
annddd.. Im a retard. lol. I was using my wireless headphone microusb charger which was well underrated, causing the phone to discharge as I used it -__-
And I guess the phone/battery didnt adjust to tell me it was discharging
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Hahaha, I've had that happen to me when charging on pc usb, was pretty surprised i could get it to discharge faster than my pc was pumping 475 into it.
Sent from my tricked out AOKP GT-I9300
Battery
I think it means ur battery is dead. In this case even trying to charge the phone will not work because u still need a little powe in the battery to start the phone and kick-start the charging process. only option you have is to get another battery or use one of them external battery chargers and see.
I've never had it happen on the S3 but a couple of times on the S1.
If they've not changed that, then it's sufficient to just let the phone lie there for half an hour with the charger plugged in and it will become bootable.
No need to swap the battery
Sent from my GT-I9300 using xda premium
Manar Aleryani said:
I think it means ur battery is dead. In this case even trying to charge the phone will not work because u still need a little powe in the battery to start the phone and kick-start the charging process. only option you have is to get another battery or use one of them external battery chargers and see.
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Click to collapse
In most cases the battery is not really dead, there are special chargers that have the ability to revive such batteries. I'm not too good with that stuff but somehow when the voltage drops too low the internal electronic in the battery which controls part of the charging process is somewhat shut down. These chargers I was talking about have the ability to power these internals back up and so get the usual battery charging process running again.
I'm not sure but for all I know this can save batteries but those batteries will most likely have reduced capacity.
Hope this helps!
For yours or anyones info: i have been using the s3 the last couple of days in 110 degrees ( Vegas area) for hours while navigating, charging and on full brightness, on the dashboard in the sun. No sweat from the phone
Sent from my GT-I9300 using xda app-developers app
Reset your phone
If you can't found any error, Reset your phone. If not your hardware faulty,phone will ok