Related
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
Are you using any custom rom? It can be a problem in the rom
kryptoner said:
Are you using any custom rom? It can be a problem in the rom
Click to expand...
Click to collapse
lighting rom, but i believe this issue was said to have started before, however i could be wrong!
just grabbed my next door neighbour and did 2 way test, i walked around the block on his 7 year phone and he sounded muffled on mine - went back to my phone and he was having trouble making me out but sound clear to me - bollocks!
guess i better flash stock back again.
bobbysixkiller said:
just grabbed my next door neighbour and did 2 way test, i walked around the block on his 7 year phone and he sounded muffled on mine - went back to my phone and he was having trouble making me out but sound clear to me - bollocks!
guess i better flash stock back again.
Click to expand...
Click to collapse
try to flash the latest firmware
kryptoner said:
try to flash the latest firmware
Click to expand...
Click to collapse
how do i get the stock rom back?
Multiple threads claim this happens. Seems to just be a defect with no solution. Search around.
RogerPodacter said:
Multiple threads claim this happens. Seems to just be a defect with no solution. Search around.
Click to expand...
Click to collapse
what with the rom or the phone?
bobbysixkiller said:
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
Click to expand...
Click to collapse
Just to be sure: Ask your wife wether you sound muffled IRL as well
Sent from my GT-I9100 using XDA App
Better if you change your rom and test it again...
bobbysixkiller said:
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
Click to expand...
Click to collapse
This is exactly what happens to me!!!
I suddenly start sounding muffled...
when my wife goes out of town...
and I go on a drinking rampage.
But then she comes back, and everything is back to normal.
Sorry OP, for makign a joke here. Yeah like others said, try factory reset and then restore factory firmware.
Some ppl claim that this happens when u r using a case cover blocking the mic for noise reduction. Try using it without and see if this solves the problem!!
Hope this helps!!
bobbysixkiller said:
what with the rom or the phone?
Click to expand...
Click to collapse
With the phone itself. It seems to be a certain location your mouth is to the mic just causes muffled sound. And the noise cancellation seems to be part of the issue, doesn't work correctly. So turning it off sometimes helps.
well i called O2, and they are swapping me a brand new one tomorrow, as i have had one month!, ordered on 25th May and called yesterday being 25th June.
they are bring me one to my house - that is service!
i did try flashing stock rom, but no difference, tested my mates and his sounds fine, pretty sure there is an issue. oh well a new one will do!
I was playing music in my car via aux out using stock music player and all was going well...then my mother wanted to check email while I was driving....when she picked up, voice dialing started wdf? Screen was off too lol...then I resumed music and gave her the phone back. Then the music started skipping music after playing a song for 1 sec (went through abollbout 7 songs in 10 seconds.) Then music player stopped and wouldn't let me resume so I was like what the eff. Then, someone called and I answered...i could hear them but they couldn't hear me until I unplugged my aux out. This wasn't an issue with any of my previous phones...oh and how the hell do you disable longpress search for voice dialing? Ffs
http://www.youtube.com/watch?v=S40ZirN11Lw - My bug on tape!
Sent from my PG86100 using XDA Premium App
What song, exactly, was playing at the time?
-----
Ride to the sound of the guns!
1st Brigade, 2nd Infantry Division
Second to None!
man,I drive all Over the state of FL(1,500+MILES A WEEK) and do nothing but listen to my music,google music,podcasts etc... and check my emails,text messages,facebook notifications and have never had what you described happen.
BrianBaker said:
man,I drive all Over the state of FL(1,500+MILES A WEEK) and do nothing but listen to my music,google music,podcasts etc... and check my emails,text messages,facebook notifications and have never had what you described happen.
Click to expand...
Click to collapse
Do I have a dud? Its the same song and sdcard that I used on my samsung epic so I know the files aren't corrupt.
Sent from my PG86100 using XDA Premium App
This happened to me this morning. Had it in my pocket walking to the bus and the music stops. I go unlock and it see that the voice search thing activated. I just held it in my hand and it was fine. Didnt happen again after that though.
Sent from my PG86100 using Tapatalk
I just had two random reboots, just looking through xda. My keyboard has been a major issue. I grey random locks on my phone. I think I got a dud right along with you. But I will be going back to the store I purchased it from for a new one. I don't expect it to be flawless but I do expect it to work when I choose to use it.
Sent from my great Evo3D.
jrdoctor said:
I just had two random reboots, just looking through xda. My keyboard has been a major issue. I grey random locks on my phone. I think I got a dud right along with you. But I will be going back to the store I purchased it from for a new one. I don't expect it to be flawless but I do expect it to work when I choose to use it.
Sent from my great Evo3D.
Click to expand...
Click to collapse
If I exchange mine for a functional one does that count my one time switch? (If I decided to not keep the 3d and would it renew my 30 trial)?
P.s. I bought mine as upgrade from Bestbuy.
Sent from my PG86100 using XDA Premium App
Overstew said:
If I exchange mine for a functional one does that count my one time switch? (If I decided to not keep the 3d and would it renew my 30 trial)?
P.s. I bought mine as upgrade from Bestbuy.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
I think it does count not sure though. If you return it and get sprint to put back your upgrade. I think whatever buy you after that would get another 30 days.
Overstew said:
Do I have a dud? Its the same song and sdcard that I used on my samsung epic so I know the files aren't corrupt.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Thats why..ur evo was puking from using the same card as a garbage samsung!! lol
OP simple answer.
The cap buttons are over sensitive, she hit the search key. I can actually wear gloves and use the screen on this phone. I've not had any other phone I could do that with.
xjman said:
OP simple answer.
The cap buttons are over sensitive, she hit the search key. I can actually wear gloves and use the screen on this phone. I've not had any other phone I could do that with.
Click to expand...
Click to collapse
That was the first problem but then the music player kept skipping songs and I had to reboot to fix the widget (it only had pause, wouldnt switch to play)
Sent from my PG86100 using XDA Premium App
It has to do with the Jack. The jack supports in line remotes, and if the input touches one of those connections, it changes the song. Another thread on this had an app that would fix it.
EDIT: Headset blocker
Sent from my PG86100 using XDA App
xjman said:
OP simple answer.
The cap buttons are over sensitive, she hit the search key. I can actually wear gloves and use the screen on this phone. I've not had any other phone I could do that with.
Click to expand...
Click to collapse
Sometimes I won't even touch my screen and it reads the touch. I'll be just above it. I love it personally.
Sent from my PG86100 using XDA Premium App
I've had the same problem but with other programs. I fun subsonic and occasionally more than once google music starts playing music as well
I've cleared the app cache and a few other things but it kept happening. so I un- installed google music and do far it hasn't happened but it did happen with the stock music program before I took the updates.
worth mentioning as well use that some times the screen turns itself on when I'm playing music, and when I turn the phone on sometimes its trying to total someone! good thing it asks me if I want to use google voice to make the call!
sent from my 3vo using XDA app
flomexico said:
It has to do with the Jack. The jack supports in line remotes, and if the input touches one of those connections, it changes the song. Another thread on this had an app that would fix it.
EDIT: Headset blocker
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
What the heck is in line remote?? I had it plugged up to my car stereo. Does that mean I can change the song through my stereo buttons or did I misunderstand you? P.S. How do I use my phone as a phone through my car stereos (via aux cable)?
Pretty sure issues like this aren't related to your actual device. Way to many people return their phone for issues that are not directly related to the device and can happen on every single one of them.
Just because it doesn't happen to everyone doesn't mean it can't. If someone's phone locks up a few times or reboots, it doesn't mean you have a defective phone. It usually has something to do with software and items that are running or processes that are taking place at that exact time to cause the issue. It is not caused because you have a defective phone.
Sure, maybe some complaints can be related to the actual device but I am betting most are not and people just over react and think they have a defective device.
I think the Evo 3d will need a few more updates to really make it all around stable.
This is my problem, I uploaded a vid about it...
EDIT: I think my Aux output is bad...tried 3 different male to male aux cables and all produced the same bugs.
EDIT2: Just noticed this doesn't happen with Pandora, only the stock music app...wth?! lol!
EDIT3: Noticed that I have a little headset with microphone icon at the time I did this, could that be the cause?
EDIT4: Got yet another app running in the background. Installed Headset blocker. Hope this one works and autostarts upon reboot.
Mine has this problem as well, but it is only with certain speaker connections (the computer speakers at my work make the thing search, then skip, then they call my brother.) I am going to try that program out, it looks to me like the connector is hitting something inside the phone causing the thing to freak out.
This happened to me also, only happens when I plug headphones or anything in the headset jack...my evo 3d goes insanely nuts.
Tapatalk'd Evo 3D
brol1k said:
This happened to me also, only happens when I plug headphones or anything in the headset jack...my evo 3d goes insanely nuts.
Tapatalk'd Evo 3D
Click to expand...
Click to collapse
I hope this is fixed by an OTA. I was thinking I had a dud lol. I'm giving the app that was posted a try. (Headset Blocker from market).
Just lame that first I had to download SMS time fix and now this, by the time my phone is working like it's supposed to, i'll have 15 apps running in the background. lol
I've already tried changing the codecs (http://forum.xda-developers.com/showthread.php?t=1194947&highlight=voice+quality) and am just shy of taking a triangle file to the mic opening on my case.. (or exchanging the phone at Sprint)...
So.. My question is.. Has anyone who has had bad call quality with the stock ROM, then rooted their phones and flashed new ROMs have any issues with call quality with the new ROMs?
I'm avoiding taking my phone back as it is a magnificent piece of hardware, however my wife is ready to do it for me if I can't get the call quality improved.
wbchristmas said:
I've already tried changing the codecs (http://forum.xda-developers.com/showthread.php?t=1194947&highlight=voice+quality) and am just shy of taking a triangle file to the mic opening on my case.. (or exchanging the phone at Sprint)...
So.. My question is.. Has anyone who has had bad call quality with the stock ROM, then rooted their phones and flashed new ROMs have any issues with call quality with the new ROMs?
I'm avoiding taking my phone back as it is a magnificent piece of hardware, however my wife is ready to do it for me if I can't get the call quality improved.
Click to expand...
Click to collapse
I feel your pain! I took my 3VO back within the 30 days because of the "muffled mic" problem. My favorite tech gave me a brand new one, no questions asked. But, I still have my husband complaining, as well as some friends. I haven't tried changing the codecs, though. I did root my phone and install TWRP recovery. I haven't flashed a ROM, yet, though. So I can't tell you if a custom ROM will work. I am going to try the triangle file, though. Probably today. I had thought part of the problem was my case, which is the Best Buy Platinum. It's made by Seidio. But, taking it off makes no difference. So, I will try filing the back of my Evo. I will report back. I'm also going to choose and flash a ROM this weekend. I was just waiting for a chance to get a Class 10 16GB sdcard from my local Microcenter. I'm just hoping it's a REAL Class 10...
I guess you can try exchanging your 3VO. Just letting you know I had the same problem with the second one.
My husband says he has no problem hearing me from my 3d, but he always sounds muffled when we talk. I'm going to root his 3d this weekend and probably file the mic hole. I've done both of those things to mine already. Nobody complains about my voice quality -- before or after root -- but his is horrible.
smarcin said:
I feel your pain! I took my 3VO back within the 30 days because of the "muffled mic" problem. My favorite tech gave me a brand new one, no questions asked. But, I still have my husband complaining, as well as some friends. I haven't tried changing the codecs, though. I did root my phone and install TWRP recovery. I haven't flashed a ROM, yet, though. So I can't tell you if a custom ROM will work. I am going to try the triangle file, though. Probably today. I had thought part of the problem was my case, which is the Best Buy Platinum. It's made by Seidio. But, taking it off makes no difference. So, I will try filing the back of my Evo. I will report back. I'm also going to choose and flash a ROM this weekend. I was just waiting for a chance to get a Class 10 16GB sdcard from my local Microcenter. I'm just hoping it's a REAL Class 10...
I guess you can try exchanging your 3VO. Just letting you know I had the same problem with the second one.
Click to expand...
Click to collapse
Hmm.. Well, I guess it won't help to exchange it then.. Sucks because I use it for business as well and my clients that are located in Colorado had made a comment about it.
Maybe filing open the mic hole and/or flashing a ROM will do the trick (or any combination thereof)
meatgel said:
My husband says he has no problem hearing me from my 3d, but he always sounds muffled when we talk. I'm going to root his 3d this weekend and probably file the mic hole. I've done both of those things to mine already. Nobody complains about my voice quality -- before or after root -- but his is horrible.
Click to expand...
Click to collapse
Just wondering if you file the mic hole and if it helped? I changed the codecs, but that didn't do anything for me. I've tried taking off the back of my phone, but that doesn't seem to help the muffled mic issue for me. So, I figure if taking off the back won't help, filing the hole won't either. Might be time to talk to my Sprint tech friend...
Can you keep us posted?
Sent from my PG86100 using Tapatalk
Along with changing the codecs did you also try the volume adjustment threw qpst?? Also if you decide to try the mod check out volume + "plus" ver.1.7. Imo it works great.
Locked & Loaded
"" Shooter on Deck""
My wife and I both have the same problem. I have tried everything. I wish there was a mic gain app
Sent from my PG86100 using Tapatalk
shockwaveaz said:
My wife and I both have the same problem. I have tried everything. I wish there was a mic gain app
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Same here.. It's frustrating. Is it possible that it could be kernel related? Anyone?
i'm tots having this issues too, it's killin me, I talk to my girls and they tell me i sound muffled, im tired of it, but if taking it back won't help i guess i have to deal!!!!
laie1472 said:
Along with changing the codecs did you also try the volume adjustment threw qpst?? Also if you decide to try the mod check out volume + "plus" ver.1.7. Imo it works great.
Locked & Loaded
"" Shooter on Deck""
Click to expand...
Click to collapse
What settings did you use with Volume+? I tried it, but didn't hear any difference. I'm wondering if HTC used more than one brand of mic in our 3VOs? We know they used at least 2 different screens. Maybe one mic has higher gain and the kernel is set so that the mic in our phones is squelched? I asked my Sprint tech friend if HTC might address the problem with an update, but he said HTC would have to see it as a problem. Apparently not very many people have complained, at least not to Sprint. Sorry for the long, rambling post.
I tried some tests today. It makes no difference if I'm holding my phone, I'm still muffled. If I plug in my wired headset, my voice is much louder. If I used a voice recorder application, rather than make a call, my voice is louder too. Of course the voice recorder application might have the gain turned up in case you're trying to record something that is not right by the mic.
Easy fix. Hold your phone correctly
Sent from my PG86100 using Tapatalk
EricSS619 said:
Easy fix. Hold your phone correctly
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
At first I was mad that you suggested this. But, I tried holding my phone vertically in front of my mouth, with the mic right in front of my mouth. Voila! The other person can actually hear me. Now to figure out how I can hold it so I can hear them, as well. Normally I hold my phone where the speaker is loudest for my ear and angle it towards my mouth, so the mic is near it. Too bad the modification to file out the hole on the back of the phone near the mic doesn't seem to help...
Hi all,
I've owned the note since day 1. I've had it replaced because of a charger issue and horrible battery. This new one is a keeper.
However, I just noticed this issue which I don't know if it is normal or what.
When you plug an earphone/headphones to the note, not all sounds are routed to the earphones/headset.
A few examples are, when I'm plugged in then somebody text, call, lock/unlock screen, etc it will sound off both the speaker of the note and the earphones.
It will only exclusively play sound to the earphones when watching videos like in MX player, Doubletwist, watching flash videos in the browser, etc. If it is notifications, it plays on both.
Of course when your on silent mode, you won't hear ringing from the earphones (just beeps).
I actually rooted it (mashi method only using system level root) and I used Titanium backup to freeze some pre-installed apps. Could that be it?
Is this normal behavior?
Thanks
Sorry for the early bump but is anyone having this issue?
This is my 14th day and according to Best Buy I only have 14-days to return it or exchange it. Even though they recently change it to 30 days .. for some reason I'm not covered with the 30 days return policy. I only have 1 1/2 hours before Best Buy closes tonight.
Thanks.
EDIT: I've used iPhone earphones (with mic), Sony Headphones, I've used 3 other earphones .. they all display the same image.
Just try this to be easier. Plug an earphone to your Note .. then call it. If it rings from the speakers while the earphones are connected, that's what I'm talking about. Could anyone please try this .. please.
Just tried your test. Mine does the same thing. Rings both the earphones and external speaker.
I also have the same issue you noted where I get notification sounds on the external speaker. This happens, for example, when playing music. It's even more annoying because it doesn't play it through both, it ONLY plays the notification sound through the external, so if you're listening to earbuds with noise cancelling, you don't even hear it, you just hear a break in the sound.
For better or worse, I believe this is normal operation for these phones with this revision of software. I'm not sure if samsung and/or AT&T do incremental updates to fix little bugs like this? I'm new to android, so I don't know for sure, but I believe that we are pretty much on our own for having this sort of thing fixed. An update *might* eventually fix it (ie the infamous ICS update that we don't know when AT&T will actually get out to us), but until then, my understanding is that we just have to hope that a dev will try to address it. This is versus apple, where updates come out pretty frequently, and a bug this major would certainly be addressed very quickly.
That is just sad. Now I have to put it in silent mode even when earphones are plugged in
I hope Samsung fixes this.
That's stupid. I haven't seen any other reports of this. You have stock ATT ROM, right? Did you call ATT to ask them about it? Could be a "feature" of the Note.
Sad but true. Mine does the same thing. Hadn't noticed it because I haven't used headphones with it yet.
I wonder if this is the reason they didn't put a pair of earbuds in the box like they do with most of their other phones.
just an update. I went to best buy just now and they have 4 samples on the floor. I tried it it on all phones and it works fine. Mine was the only phone having this issue. so I called a rep and showed it to him and he said to bring the receipt tomorrow for replacement. wow this will be my 3rd phone replacement (1St one was a charger issue). and yes i have used stock. I used it on rooted,even saurom. all displays the issue.
talk about bad luck
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Same here
keplenk said:
Hi all,
I've owned the note since day 1. I've had it replaced because of a charger issue and horrible battery. This new one is a keeper.
However, I just noticed this issue which I don't know if it is normal or what.
When you plug an earphone/headphones to the note, not all sounds are routed to the earphones/headset.
A few examples are, when I'm plugged in then somebody text, call, lock/unlock screen, etc it will sound off both the speaker of the note and the earphones.
It will only exclusively play sound to the earphones when watching videos like in MX player, Doubletwist, watching flash videos in the browser, etc. If it is notifications, it plays on both.
Of course when your on silent mode, you won't hear ringing from the earphones (just beeps).
I actually rooted it (mashi method only using system level root) and I used Titanium backup to freeze some pre-installed apps. Could that be it?
Is this normal behavior?
Thanks
Click to expand...
Click to collapse
I'm having the same problem. I am completely stock never rooted, overclocked or removed/froze any apps.. Funny thing I'm also on my second Note already first one because my keyboard wasn't working.. Anyone else having this issue with headphones?
If you do get a new replacement, please post back here once you've set it up and let us know if it does or does not still have this issue. I find it kind of hard to believe that this type of issue would be one that varies from phone to phone. Seems like a hardware or software bug that should be consistent from phone to phone. If it is different, it seems far more likely that there is some setting or application that some of us have changed (or not changed) that is causing the difference.
I thought I had a "good one" so far, and to be honest, reading about a lot of the other problems that people have (that I don't), I'm kind of scared to go get a new one, as I feel as though I might be trading this issue for a different one (or spending a lot of time trading phones in and out).
Update
So I just got off the phone with AT&T and they ran me through the whole factory reset bs and of course that didn't fix the problem.. But the strange thing is that the guy I spoke to said that my phone needed a software update and that I would get it in the next 24 to 48hrs. I'm attaching a screen shot of my about phone because I didn't know that this phone had a software update available. I took this screen shot soon as I hung up the phone with AT&T. I will report back on Wednesday when they said they would call me back to see if the phone is working correctly.. Let me know if you're running different software than me?? (if you don't mind)
ill post an update tomorrow. I wont leave until I got a good one.
again for those who are curious and check if it happens to your phone.
1) make sure it is not on silent mode
2) connect an earphone/headphone to the note
3) call the phone
if it rings out loud. welcome to the club
Sent from my SAMSUNG-SGH-I717 using Tapatalk
pretty sure this is normal
twinriches said:
So I just got off the phone with AT&T and they ran me through the whole factory reset bs and of course that didn't fix the problem.. But the strange thing is that the guy I spoke to said that my phone needed a software update and that I would get it in the next 24 to 48hrs. I'm attaching a screen shot of my about phone because I didn't know that this phone had a software update available. I took this screen shot soon as I hung up the phone with AT&T. I will report back on Wednesday when they said they would call me back to see if the phone is working correctly.. Let me know if you're running different software than me?? (if you don't mind)
Click to expand...
Click to collapse
I have the same software? Hmm i wonder if only yur getting the update or is everyone? Lol
Sent from my SAMSUNG-SGH-I717 using XDA
Just did a test with our skyrocket and note, using the stock samsung headphones that came with the skyrocket
both exhibit the same behaviors
when receiving a call..the ringtone is played only over the headphones
(we both use video caller id so not sure if that matters)
when receiving a txt message the notification is played on the external speaker
00mred00 said:
Just did a test with our skyrocket and note, using the stock samsung headphones that came with the skyrocket
both exhibit the same behaviors
when receiving a call..the ringtone is played only over the headphones
(we both use video caller id so not sure if that matters)
when receiving a txt message the notification is played on the external speaker
Click to expand...
Click to collapse
Wait, so you said 2 posts earlier that "pretty sure this is normal", then said just now that yours does not work like ours? Which is normal?
From what I uderstand you guys are explaining mine does the exact same thing..and "I am pretty sure this is normal"
I included exactly how mine behaves for reference....so is that the same or different than what yours does?
I am also using an app for video ringer so I will test stock ringers tonight
pj_rage said:
Wait, so you said 2 posts earlier that "pretty sure this is normal", then said just now that yours does not work like ours? Which is normal?
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App
Verified ...
When set to a stock ringtone....it plays through ext speaker.
When set to video caller id it plays through headphones.
Logs coming soon...
Sent from my SGH-I717R using XDA App
00mred00 said:
Verified ...
When set to a stock ringtone....it plays through ext speaker.
When set to video caller id it plays through headphones.
Logs coming soon...
Sent from my SGH-I717R using XDA App
Click to expand...
Click to collapse
What do you mean video caller I'd? Howe do I set that? Where is the option?
Sent from my SGH-I717R using xda premium
Update
Ok I talked to the tech at AT&T he was no help at all.. Only thing he told me was that the phone should display a headset icon of some sort.. (I told him mine doesn't) does anyone's?? In the end he told me to it the Device store here in Tampa and if they can't figure it out they would just give me what will be my 3rd Note.. BTW didn't mention anything about a software update this time and yes I asked..
Its an app
I will pass the logs along to someone who might be able to fix it
juanaraya92679 said:
What do you mean video caller I'd? Howe do I set that? Where is the option?
Sent from my SGH-I717R using xda premium
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App
Hi all, after the ICS update yesterday, when someone calls or I call out, the other person can't hear my voice. I can plug in ear buds, with built-in mic and the other person can hear my voice ok. Wondering if there's a conflict somehow with the speakerphone? Been over the sound settings several times and can't find anything that applies. Any ideas or fixes? Thanks much
Jim
Interesting. I've not run in to that yet. I am unable to use MHS with hidden ssid, I hate that quick look up is gone, and facebook was added. Just a few minor things but overall I like it.
Sent from my ADR6400L using xda app-developers app
Thanks for the reply. Yeah, I like what I'm seeing so far with ICS. This problem is very similar to one I had on an HTC Fuze several years ago, but it's been too long ago to recall the solution.
Are you able to hear calls on speaker?
Sent from my ADR6400L using xda app-developers app
Are you unrooted?
Sent from my ADR6400L using xda premium
Its a stock Tbolt. I did try flipping the phone and the speaker didn't come on. There was a sound setting that was checked (flip phone for speaker).
jamere said:
Its a stock Tbolt. I did try flipping the phone and the speaker didn't come on. There was a sound setting that was checked (flip phone for speaker).
Click to expand...
Click to collapse
If your microphone stopped working immediately after the OTA, I'd call Verizon and have someone look at it and replace it.
If your microphone worked for a little while after the OTA, chances are your microphone just decided to give out.
Either way, I'd look to get it replaced. If its stock and unrooted, there's absolutely no reason for the microphone giving out to be your fault unless it has possible water damage.
Try checking the headphone jack with a bright light for something stuck down in the headphone jack.
Sent from my ADR6400L using xda premium
RBarnett, thanks for the reply. The phone was working properly (my voice out) worked fine before the OTA update. No water damage. Just too much of a coincidence for the phone microphone to stop working immediately after the OTA, to my way of thinking. Sounds like good advice to have Verizon check it out.
No mic on Thunderbolt after ICS and app installs
Exact same issue here.
I updated my stock, undamaged, 2 year old, Verizon HTC Thunderbolt to Ice Cream Sandwich(ICS) last Tuesday evening. That evening I found out my phone mic was not working. Callers could not hear me, but all else was fine. Speaker phone did work. Love the Bolt and ICS looks and feels great.
I went to the local Verizon store and the guy did some online research and found no known or reported issues. He said that it must be coincidental that the mic stopped working after the ICS update. He cleaned the mic area and the headphone jack, assuming crud may have been disabling the mic. Nothing seemed to fix the problem.
They ordered a replacement under warranty and it arrived the next day. I activated it and proceeded to reload all my apps, again assuming that the mic issue must be coincidental. After many hours tweaking the phone to my needs and setting up all apps I found that the mic did not work.
Thursday I took both to the Verizon store and another rep played with it and could not find the cause. Only options were to upgrade, or try another replacement. I had no reason to replace my previously fully functioning Bolt. They ordered a second refurb that arrived yesterday. Before downloading any apps I was only going to activate it and make sure the mic worked. I never got that far. The second refurb had a malfunctioning screen that was unacceptable to me.
So off to the store I went with three Bolts.
They agreed the 2nd one should never have been sent out with the poor screen.
This time I talked with a female rep. She actually just upgraded from a Thunderbolt and was well versed. We decided to wipe the first refurb back to factory and the mic now was working. I took it home, started downloading my apps and after a few hours and nearly done I found the phone mic to be inoperable again. The speaker mic worked fine.
Assuming an app was disabling my phone mic I wiped it back to factory and reactivated. I checked and the mic is now working again. I assume one of my apps is conflicting with the mic mute. I have been downloading a few apps at a time and the mic is still working. Only about 15% of the previously downloaded apps are now on my Bolt. I just don’t know what app, or when my mic may go mute.
Long, ongoing story, but I thought I would post to see if anyone has any ideas, or similar issues after ICS update. Thanks in advance.
Keep sending them back and complain enough and you might get a newer replacement.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
Keep sending them back and complain enough and you might get a newer replacement.
Sent from my Nexus 7 using Tapatalk 2
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By "new replacement" you mean a new Thunderbolt, or replacement by a different phone? Probably be a frickin Apple knowing my bad luck...lol
I was actually surprised they updated the Bolt considering you can't even get accessories at a Verizon store any longer. And supplies are limited online.
knowaczark said:
By "new replacement" you mean a new Thunderbolt, or replacement by a different phone? Probably be a frickin Apple knowing my bad luck...lol
I was actually surprised they updated the Bolt considering you can't even get accessories at a Verizon store any longer. And supplies are limited online.
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I mean a different phone.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
I mean a different phone.
Sent from my ADR6400L using Tapatalk 2
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Not an option for me. I will decide what brand/model phone I will use, not Verizon.
knowaczark said:
Not an option for me. I will decide what brand/model phone I will use, not Verizon.
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Even if it were a rezound? You would turn down a better phone?
Sent from my ADR6400L using Tapatalk 2
Hey, a big THANKS, for that detailed reply! I guess misery loves company! Yep, that is the problem. The only work around I've found is to use head phones or ear buds. But you can't just plug in buds or phones and expect them to work for phone calls. They have to have a built in mic. Mine is a Dynex Adapter. It has the mic and a button switch for switching to a call if you're listening to music or radio. The adapter is about 5" long and costs about $10 as I recall. At least that makes the phone usable again until a better solution comes along.
Like you, I thought I might have a rogue app and started removing any app with an audio or sound component. So far no luck. Please let me know if you come across a solution and I'll do the same. Thanks again for posting.
jamere said:
Hey, a big THANKS, for that detailed reply! I guess misery loves company! Yep, that is the problem. The only work around I've found is to use head phones or ear buds. But you can't just plug in buds or phones and expect them to work for phone calls. They have to have a built in mic. Mine is a Dynex Adapter. It has the mic and a button switch for switching to a call if you're listening to music or radio. The adapter is about 5" long and costs about $10 as I recall. At least that makes the phone usable again until a better solution comes along.
Like you, I thought I might have a rogue app and started removing any app with an audio or sound component. So far no luck. Please let me know if you come across a solution and I'll do the same. Thanks again for posting.
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I have read elsewhere about a similar issue. In that post it mentioned that once you get the rogue mic mute the only fix is a factory wipe. I have had to wipe phones 5 times since ICS update last Tuesday. I tried uninstalling app by app but never got the mic back without a wipe. I need a phone, more than I need all the apps. I do miss some but am adding them back slowly.
Same here. They are sending me a replacement and we'll see what happens. I'm personally hoping this 2nd one has the same issue and just seeing if I can upgrade mine to another phone. >.>
Being a total dumb ass concerning programming phones, this problem appears to be software rather than hardware related. Could a developer create a small app to simply reset or clear the mic status? I'm probably oversimplifying, but it looks like an HTC or Verizon developer could fix this problem in a matter of minutes. Rendering a fine phone useless after an OS update seems kind of ridiculous, imo. Any suggestions or thoughts?
So far none of the rooted users that didnt take the ota but rather used the flash able haven't reported this issue. It is possible that its a combination of hardware and software where the new software didn't fill the gap for your hardware. It is well known that no two thunderbolts are alike and they all react differently to the software.
Sent from my ADR6400L using Tapatalk 2
Good point Disconnectie. Something, whether hardware or software, rendered my perfectly working Tbolt, basically unusable after the OTA. I wonder now if the Emergency Call function is working? Don't think I'll make an emergency call to test.