New problem.... Charging issue, and thoughts? - Asus Eee Pad Transformer Prime

Up until this morning I had considered myself one of the lucky prime owners that had no problems with their device. The My prime has not suffered any of the defects I have seen other users having issues with, no screen bleed, great wifi, only a little issue with gps, and I purchased the unit from the one extra stock that the gamestop in SF received on the day they're delivered. Very happy overall with my firs tablet.... Until this morning..
Last night with my battery hovering around 15% I plugged into to charge, and got the wonderful little sound letting me know that night the morning I would have another full charge to waste f'in about.. When I woke up at 4 my prime was at 71% and status said not charging..... Strange I thought, and maybe a fuse had blown? No.... Every outlet in my house produces the same result.... No power getting to the prime
It was charged through a protected outlet in my server cabinet, so I know the power was clean and surge free.... Has anyone out there experienced anything like this before? I am thinking now that I will have RMA the unit because the charge circuits somehow failed.. I have no provision test another power supply for charging purposes and do nothing I have even seen extras available yet.. When I get to work I will verify that I still have connectivity to my pc and see what happens.
Please I would like some constructive thoughts on this matter.... I do not want to start another thread that catalyzes everyoneone into a fit of prime bashing or or telling me why I should returnitand buy a new device.... I am lookingfor hopefully a resolution or similar experience that can help me out before I make the decision to RMA for a new unit .... Damn and I only had a few days left to waitfor ICS
If it helps I am on the latest update 33, and rooted with jcase and viperboys (thanks guys, awesome work) tool....
Sent from my Transformer Prime.... Which is sadly going away.....

put the charger in a ziplock bag, then in the freezer for 20 minutes.

tdrussell said:
put the charger in a ziplock bag, then in the freezer for 20 minutes.
Click to expand...
Click to collapse
... What purpose would this serve?
Sent from my Transformer Prime TF201 using Xparent Blue Tapatalk

Element_01303 said:
... What purpose would this serve?
Sent from my Transformer Prime TF201 using Xparent Blue Tapatalk
Click to expand...
Click to collapse
Your charger is overheating. Did the same thing with mine, an hour in the freezer worked like a charm. Remember to put it in a bag though.

There is a temperature trip circuit in the charger, which evidently kills charging if the charger passes a temp threshold. This was apparently a very prevalent problem on the tf101, and has been known to carry over to the TF201 occasionally. I have not experienced it, but i have seen this 'fix' used successfully.

Definitely sounds worth a try then... I can try this fix when I get to work and report back... Is this something I should expect on a regular basis? I Can do it for a while until I can source a new charger, that I do not mind... At this point anything that keeps this thing in my hand and up and running is good news in my book. Thanks for the suggestion guys!
Sent from my Transformer Prime TF201 using Xparent Blue Tapatalk

Please keep us posted. One of the first things I noticed when I got my Prime was how damn hot the charger got when charging. You can literally burn yourself if you squeeze it.

The charger is a piece of ****. Instable, overheating, buzzing, the one on my TF died a long time ago.
If it doesn't work anymore, find yourself a new one (that provide 12v output and not the regular 5v) with a USB port, it cost something like 10$ and you won't risk to set your house on fire each time you charge your TFP.

tdrussell said:
put the charger in a ziplock bag, then in the freezer for 20 minutes.
Click to expand...
Click to collapse
Takes the cake of the oddiest workaround I have heard of. Can't wait to see if the OP confirms the fix.
Freezing a charger. Wow.

UmbraeSoulsbane said:
Takes the cake of the oddiest workaround I have heard of. Can't wait to see if the OP confirms the fix.
Freezing a charger. Wow.
Click to expand...
Click to collapse
Well its not that strange.....I used to do this with clicking Hard Drives after they over heat. This would allow you at least an hour to access your files to recover them. Its a long known data recovery secret. ;-)

UmbraeSoulsbane said:
Takes the cake of the oddiest workaround I have heard of. Can't wait to see if the OP confirms the fix.
Freezing a charger. Wow.
Click to expand...
Click to collapse
Not very odd. This trick been used to fix hard drives too.
Example: http://geeksaresexy.blogspot.com/2006/01/freeze-your-hard-drive-to-recover-data.html

nyijedi said:
Please keep us posted. One of the first things I noticed when I got my Prime was how damn hot the charger got when charging. You can literally burn yourself if you squeeze it.
Click to expand...
Click to collapse
kokusho said:
The charger is a piece of ****. Instable, overheating, buzzing, the one on my TF died a long time ago.
If it doesn't work anymore, find yourself a new one (that provide 12v output and not the regular 5v) with a USB port, it cost something like 10$ and you won't risk to set your house on fire each time you charge your TFP.
Click to expand...
Click to collapse
I noticed this as well... seemed a bit much for my like but as everything seemed to working ok I left it alone. I am at work now and chager has been in the feezer for approx 20 min... gonna leave it till the hour mark and I will update as to the progress of this very strange yet intresting adventure....

Alright... so my update on the problem.... Put the charger in the freezer for a good couple of hours to see if it could be reset... after letting come back to room temp, I plugged it in and nothing.... charger is blown. Had to go to office depot to get a new one, but the good news is that it was not the prime itself! Thanks for the ideas everyone!

Have anyone been able to charge their Prime from their PC like it says you can do in the manual.
I tried and the Prime didn't show any indication that it was being charged, in fact it still said to connect it to a charger.

the_game_master said:
Have anyone been able to charge their Prime from their PC like it says you can do in the manual.
I tried and the Prime didn't show any indication that it was being charged, in fact it still said to connect it to a charger.
Click to expand...
Click to collapse
you can but it has to be in sleeping or off even then it will charge so slow unless you have a usb 3.0 port like me
Sent from my Transformer Prime TF201 using Tapatalk

Op,
I have been watching people complain about this, if you plan to throw the charger away could I get you to toss it into an envelope and send it to me, I want to do some research on it to see if I can figure out why it is burning out.

Does anyone have a link to a cheap, compatible charger? I guess the voltage can vary as long as it's not too low, but the current should match that of the original charger, from what I understand.
Sent from my Galaxy Nexus using xda premium

flyingwolf said:
Op,
I have been watching people complain about this, if you plan to throw the charger away could I get you to toss it into an envelope and send it to me, I want to do some research on it to see if I can figure out why it is burning out.
Click to expand...
Click to collapse
Flyingwolf, being an engineer myself I was very curious about doing a little investigation of my own... But I only have a multimeter. I would hope this should be enough to get a general idea of what's going on. If you would like I would love collaborate with you on this and see if we can figure out what is going on. If I get to deep over my head (I am a mechanical engineer not electrical after all ) I would have no problem at all sending it along! Let me know and we can go from there. Was planning on cracking it open this weekend.
Sent from my Transformer Prime TF201 through a rift in time and space....

Far from being an engineer myself, however my love of all things electronic and my hobby of RC has forced me to learn as much as I can, I have become rather proficient lol.
Me personally I would just being doing some simple probe tests, figuring out if there was an issue with manufacturing (cold solder joint, too tight wire that pulls with heat expansion etc).
I am sure as a mechanical engineer you should have no problem figuring it out.

nyijedi said:
Does anyone have a link to a cheap, compatible charger? I guess the voltage can vary as long as it's not too low, but the current should match that of the original charger, from what I understand.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I paid 30 at office Depot for an OEM unit... I would recommend you always use the stock system to charge as it may have integrated circuitry to actually talk back and for to the prime for charging to correct levels. Further investigation as noted in my last post should hint at this so stay tuned. I will note that they keep the chargers in the back at my local store and when I called had no idea what I ws taking about. I had to give them the item number from online before they could find it... So I would check availability online and find a store that has them in stock before you go on a wander to find one. Hope that helps
Sent from my Transformer Prime TF201 through a rift in time and space....

Related

AC Charger in store (soon)!

http://us.estore.asus.com/index.php?l=product_detail&p=3613
ASUS said:
AC Adapter
Part Number: 04G26E000101-14G000516300
Compatible Models: TF101
ETA: 8/15/2011
Price: $49.99
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Awful price, eh?
krugm0f0 said:
http://us.estore.asus.com/index.php?l=product_detail&p=3613
Awful price, eh?
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Click to collapse
At least there's now a replacement!
Yes, the price is highway robbery!
I got a handful of email replies today from the store they are available. I requested to be notified and the email says they are in stock now.
I don't know if you're aware of it but you can get one from Office Depot for $30.
NVM, I didn't realize you were from Norway. My bad.
AcIdC0R3 said:
I don't know if you're aware of it but you can get one from Office Depot for $30.
NVM, I didn't realize you were from Norway. My bad.
Click to expand...
Click to collapse
$29.99 + shipping will probably be less than $49.99 anyway.. And American Dollars $$$ are cheap atm, compared to Norwegian Krone.
I got one @ local Office Depot store for ~ $32 including tax.
I got the email and checked but now it just says its on the way. I dont care anymore because everyone else has them and I got a couple spares.
I got one at OD for $30, when I thought my original was dead before I put it in the freezer and it came back to life.
newtybar said:
I got one at OD for $30, when I thought my original was dead before I put it in the freezer and it came back to life.
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Click to collapse
I am sorry, but how the hell do you bring a charger back to life by putting it in the freezer? I have NEVER heard of that before!
newtybar said:
I got one at OD for $30, when I thought my original was dead before I put it in the freezer and it came back to life.
Click to expand...
Click to collapse
When that happens, all you have to do is let it sit without being plugged in for 20 - 30 minutes and your good to go again. There's no need to put it in the freezer. Mine did this a couple of times and that's all I did. Something inside the power transformer gets too hot and shuts off so it won't burn up and start a fire or melt the plug.
Well thats a worry right there. It shouldn't be getting that hot anyway if it was manufactored correctly.
I agree whole heatedly, yet there are some people that this is happening to. I'm not sure if it's just a bad batch or if all of them are designed that way. It only happened to me twice. All the other times it's been fine. Weird I know. I wouldn't worry about it too much because it's good to know that the tablet is being protected.
Mine got hot when it was in an area where no air could move over it. Not melting hot, about as hot as my laptop charger. Not that Im all that shocked, its pushing 15v and a couple of amps so its going to get warmer than my phone charger. Its also really small for something doing that. Ive had some smaller laptop chargers get really hot.
Guess as long as it doesnt become an issue I would still take it over the Toshiba charger any day:
http://ecx.images-amazon.com/images/I/41mLaXG7ZOL._SL160_.jpg
scottch699 said:
I am sorry, but how the hell do you bring a charger back to life by putting it in the freezer? I have NEVER heard of that before!
Click to expand...
Click to collapse
Search around - it's a common fix.
Also you will be thankful to me once this happens to you because now you know how to fix it.
I had to search for awhile to figure out wtf was wrong with my charger lol. I also spent money buying another one before being shocked that the freezer trick worked.
I am sorry, but how the hell do you bring a charger back to life by putting it in the
This is an O L D fix for Hard drives with on Board electronics IDE and up SATA too
if a multi layered PC board starts to separate because of heat, freezing can bring everything back in contact. Oddly, if it works 15 -30%, it usually keeps working for a very long period of time
scottch699 said:
Well thats a worry right there. It shouldn't be getting that hot anyway if it was manufactored correctly.
Click to expand...
Click to collapse
It can, will and should get warm.
A side effect of pushing electrical current is heat. This is a law of physics.
The adapter shouldn't get hot enough to melt itself, but it might get hot enough to be unpleasant to hold in your hand.
A question to the hot-charger people.... are you plugging in when the tablet AND keyboard dock are both charging? I rarely use my TF for long enough that the keyboard battery is depleted and then the tablet battery is also depleted. I rarely use the tablet off of the dock.
Got a TF coming in a couple days, and tbh I wish I had read more about them before ordering it, it sounds like this device has a sh1t load of problems that cheapo chinese tablets have got.
disgraceful from a company like ASUS
hey guys...just wanted to let you know that Office Depot (in the US) apparently has these in stock. i have misplaced my charger, and was needing a replacement (my work is paying for it) so i thought i would google "asus transformer power adapter" and see what the link was for the asus store. yes i know its $50, but since work is paying for it then who cares right? anyway, upon doing my search i found a link to officedepot.com selling the power adapter (and cable) for $29.99!!
http://www.officedepot.com/a/products/768723/Asus-Power-Adapter-For-Eee-Pad/
it had "available in stores" so i typed in my zip code, and my local store had "limited availability" showing so i called them. the lady i talked said they had 1 in stock, so i had it held for me, and i just got back from picking it up. booyah! so check the site...you may have to order online, but it least its cheaper than the official asus store! good luck.
thegrumpyyoungman said:
hey guys...just wanted to let you know that Office Depot (in the US) apparently has these in stock. i have misplaced my charger, and was needing a replacement (my work is paying for it) so i thought i would google "asus transformer power adapter" and see what the link was for the asus store. yes i know its $50, but since work is paying for it then who cares right? anyway, upon doing my search i found a link to officedepot.com selling the power adapter (and cable) for $29.99!!
http://www.officedepot.com/a/products/768723/Asus-Power-Adapter-For-Eee-Pad/
it had "available in stores" so i typed in my zip code, and my local store had "limited availability" showing so i called them. the lady i talked said they had 1 in stock, so i had it held for me, and i just got back from picking it up. booyah! so check the site...you may have to order online, but it least its cheaper than the official asus store! good luck.
Click to expand...
Click to collapse
Funny I called Office Depot, they said they had one in stock, then said it was on the floor. I said what does that mean, and they said it is plugged into the demo unit. I said that makes no sense the unit came with a charger why would you list it separately since it is part of the unit skew. The guy didn't know the answer but insisted this was the one they had in stock. Told me they should have additional units in stock this week, so I will try again, but Office Depot is a mystery to me.

My SGS2 internally imploded this morning (or something like that)

I plugged my eleven-day-old Galaxy S II up last night to the Samsung charger connected to the Samsung AC adapter that came with it. I then put it underneath the pillow beside me (not the pillow I sleep on; I do this so that I don't knock it off during the night) and went to bed. When I went to grab it this morning, the phone pretty much burnt my hand. I dropped it quickly and let it cool down for a moment. I had no success with turning it on and, when I got back from school, still had no luck. I ended up taking it back and exchanging it for another one.
It really doesn't bother me that much considering the volume up button on the other one stuck a little. And now I can't get CWM to flash on this one. It seems like nothing is going right for me today.
Woah!!
Definitely gotta be careful with that. These phones do need to breathe in a sense but glad it wasn't worse and you were able to return it. I bet you won't do that one again.
Yeah, definitely do not charge any electronic device while under a pillow because charging generates heat and there is no way for the heat to escape while it's under a pillow, so it builds up. As for flashing CWM, what happens when you use odin?
Sent from my SGS II.
The exact same thing happened to me w a NS4G, never again.
That happen to me but not to that extent, i did it all the time with other phones but I guess I should avoid doing that from now on.
It happened to me a couple of times with different phones. I think when I checked the temp it was like 127F lol
By far this phone is the hottest device i have. The thin profile of the phone can't really dissipate the heat that well. But anyway sorry to hear this about your phone. Good luck with fixing things.
Sent from my SAMSUNG-SGH-I777 using XDA App
coduyen said:
By far this phone is the hottest device i have. The thin profile of the phone can't really dissipate the heat that well. But anyway sorry to hear this about your phone. Good luck with fixing things.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
ever owned a sensation? it doubles as a griddle. lmao
I actually was able to flash CWM. For some reason it just wouldn't allow me to do it from ROM Manager. But all is good now.
**** man im glad your bed didn't catch fire. That would have ruined your morning.
Sent from my SAMSUNG-SGH-I777 using XDA App
What does it say in BIG RED LETTERS AT THE VERY TOP OF THE FAQ?
Don't use Rom Manager on our phones.
jtc276 said:
I plugged my eleven-day-old Galaxy S II up last night to the Samsung charger connected to the Samsung AC adapter that came with it. I then put it underneath the pillow beside me (not the pillow I sleep on; I do this so that I don't knock it off during the night) and went to bed. When I went to grab it this morning, the phone pretty much burnt my hand. I dropped it quickly and let it cool down for a moment. I had no success with turning it on and, when I got back from school, still had no luck. I ended up taking it back and exchanging it for another one.
It really doesn't bother me that much considering the volume up button on the other one stuck a little. And now I can't get CWM to flash on this one. It seems like nothing is going right for me today.
Click to expand...
Click to collapse
Sounds like a faulty battery pack or charging hardware in the phone - for safety reasons, charging of Li-Ion batteries is suspended if the pack reaches 50C (122F) or less. It sounds like either your pack has a faulty temp sensor or your phone did not terminate charge when the temp rose too high. (I assume that Samsung has such termination circuitry onboard as they would never receive certifications otherwise). You are very lucky, as Li-Ion batteries have a propensity for exploding/catching on fire when overheated during charge.
T
I think Im going to run an auto-script that looks for people saying they use Rom Manager (or try to use it because it sucks and never works right) and then give them an automatic infraction.
jcracken said:
What does it say in BIG RED LETTERS AT THE VERY TOP OF THE FAQ?
Don't use Rom Manager on our phones.
Click to expand...
Click to collapse
Ah, I see now. It doesn't really matter, though. That wasn't the purpose of the thread to begin with.
Red5 said:
I think Im going to run an auto-script that looks for people saying they use Rom Manager (or try to use it because it sucks and never works right) and then give them an automatic infraction.
Click to expand...
Click to collapse
Just weed out any cm7 threads though as it works perfectly. I understand your point though.
Also when we first got these phones and this issue came up i was able to get it to work with the samsung based roms and made a video to show how. Feel free to delete it if you want to. Dont want people to get confused...
Sent From My KickAss ATT SGS2 SPORTING CM7
I left mine under the pillow one night - woke up the next morning and was wondering why "This thing is HOT!". It wasn't ruined but I never leave it under the pillow charging anymore. This is why they made night stands LOL.

[Q] Brand new Transformer Prime not turning on

So I just got my shipment from bestbuy and i open the box, try to turn it on and it doesnt. I charge it for 5-6 hours and see a green light on the power button steady so I unhook from the charger and try to turn it on and it doesnt. I hold the power button for few seconds, it vibrates but doesn't turn on. Can anyone provide any insight on what's going on? Is this device defective?
Have you taken it out for a nice seafood dinner yet? Remember, you have to treat it nicely and make it feel special before you get what you want from it.
....Yes, it's obviously broken, return it for a working one.
Sent from my Transformer Prime TF201 using Tapatalk
If it vibrates, that means that it has booted, but if you see nothing, it's most likely your display.
Eek =(
I'd say let it charge a lil more. Of it still doesn't cut on,Exchange it immediately. don't even wait. Its supposed to be charged for 8 hours on first use. Lots of primes shipped with low battery or dead ones. zif the next couple of hrs. it don't cut on, just take it back. No reason for you to deal with the Hassel. let us know how it goes or if it ends up booting up. There were others in your position and after a good long charge, it booted up. After that prime charges from 0-100% in 2-3hrs. it charges up very fast. good luck
---------- Post added at 11:47 AM ---------- Previous post was at 11:45 AM ----------
dpwhitty11 said:
Have you taken it out for a nice seafood dinner yet? Remember, you have to treat it nicely and make it feel special before you get what you want from it.
....Yes, it's obviously broken, return it for a working one.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
BUYMECAR said:
If it vibrates, that means that it has booted, but if you see nothing, it's most likely your display.
Eek =(
Click to expand...
Click to collapse
As a matter of fact, OP, EXCHANGE IT RIGHT NOW. DONT WAIT. someone could have dropped your prime n it knocked the connection to display loose. keep us posted.
Possibly.
I would post a link, but can't.
Google
asus transformer prime support download
In the Manual section, download and read the
Eee Pad Transformer Prime TF201 FAQ (English)
I can't cut and paste from the damn PDF... it's locked down.. lol
Good luck!
Brad
There is a tiny hole to hard reset it on the side, you could try that. Also, this thread has people with the same issue but theirs was resolved in an hour or two after it was charged.
http://forum.xda-developers.com/showthread.php?t=1443558&highlight=turn+on
http://forum.xda-developers.com/showthread.php?t=1417670&highlight=turn+on
This is the thread I found out about the hard reset hole.
http://forum.xda-developers.com/showthread.php?t=1445267&highlight=turn+on
I would try those things and then decide if you want to wait overnight or return it. If they have stock right now I would get there quick and return it.
Try holding the power button in for like a full minute once too. Your instinct will be to remove your finger after the vibration but just keep holding it.
Yea, i think thats what happened. F'in Bestbuy sent it in an enevelope w/o any kind of padding. The UPS guy threw it on my porch from about 10ft away so I am sure the display got damaged.
madvj said:
Yea, i think thats what happened. F'in Bestbuy sent it in an enevelope w/o any kind of padding. The UPS guy threw it on my porch from about 10ft away so I am sure the display got damaged.
Click to expand...
Click to collapse
Rule number 1: We don't use Best Buy.
Rule number 2: We don't use F#*KING Best Buy.
And please make a point of reporting the UPS guy, even though he will probably get a medal for such terrible service as it seems that's what UPS strives for.
I got mine from bb a couple of weeks ago and same thing it wouldn't turn on. Dont bother with support. Just return it. I had no problem returning. The only issue is the dont have another to give you. Ordered mine through another company and this one is working fine. Good luck.
My second Prime done through OMS order came in a box with plenty of padding, though it came from the Ohio warehouse. The first primes not OMS was from California with the bubble wrap lined envelopes. Of course I have to send this prime back for 3 light bleeds.
Hm, looks like I am in the same boat. I even went as far to get Black Tie since the girl had kept an eye out and remembered me since December. Guess I have to take it back and take notes by hand in class tonight.
Update:Called back. Girl said that their display took hours to charge before it turned on. Oh Boy. They don't have another one coming for days so I guess there is no damage in waiting for it to get a SUPER charge. -sigh-
Update number 2: After college class my Prime sat on the charger for a total of 4 hours. It is now turned on fully, showing 100% battery life, and is about to get rooted.
My complaint here is, after makeing us salivate and wait so dang long they expect us to wait even longer to charge it!!. I must say Indignation! lolz. Now to find a Keyboard dock.

ATP up and died last night. :(

Last night Prime #2 (1st was returned b/c of GPS) just died with no warning or explanation. It refuses to turn on. I have tried the reset button with a paper clip as well as the hard reset with volume and power buttons. Nothing nada. The only response the tablet will give is a short buzz of the haptic feedback if I hold the power button long enough. That is all. When I plug in the charging cable, I get a green light on the power button.
I am taking it back to Best Buy. I am not sure if I will try Prime #3 or get a Galaxy Tab of some sort. The quality control from Asus is clearly sub par.
What reset button?
Sent from my Transformer Prime TF201 using Tapatalk
Does the screen light up in any way?
Have you opened it before?
If so, check connections.
Else best return for RMA.
The LCD on Prime seems to flaky. My first one had a band of dead scanlines.
leppie said:
Does the screen light up in any way?
Have you opened it before?
If so, check connections.
Else best return for RMA.
The LCD on Prime seems to flaky. My first one had a band of dead scanlines.
Click to expand...
Click to collapse
Screen does not light up in any way. I have never opened it and I do not wish to.
dilligaf said:
What reset button?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
Hole by SD card you stick a paper clip into.
ok maybe some stupid questions...
what material was it laying on?
was it charging?
was it close to something else that is electronic?
slybarman said:
Screen does not light up in any way. I have never opened it and I do not wish to.
Hole by SD card you stick a paper clip into.
Click to expand...
Click to collapse
Yeah, just sounds like the ribbon cable came out of its connector. This is apparently pretty common and easy to cause, have you tried hooking it up mHDMI to a television?
If you're not willing to open it and are within your return window, just exchange it or refund it. Otherwise you'll wait three weeks for the service center near you to plug the cable in...
I have not tried connecting HDMI. I will try that though for no other reason than I would like to confirm my data is wiped before I exchange it.
The ATP was kept in a leather folio case and not subject to any unusually rough handling.
+1 on buxtahuda comment. I had the same issue and it was definitely the ribbon. A slight bump and my display was out as well. Ended up RMAing it since I was out of the return window.
slybarman said:
I have not tried connecting HDMI. I will try that though for no other reason than I would like to confirm my data is wiped before I exchange it.
The ATP was kept in a leather folio case and not subject to any unusually rough handling.
Click to expand...
Click to collapse
connecting HDMI cable to t.v. is best way to determine if its your display that went out. if you power up or its already on and stuff shows on the screen, then your display lost connection. if nothing shows up on t.v. then it might be something else. either try draining the battery dead then charging up again or just exchange it at best buy. newer models likely to be good. I have an early batch Prime from 12/22 n had no issues. good luck
Uhhhh...pretty sure that hole is a microphone.....well, was in your case.....
scook9 said:
Uhhhh...pretty sure that hole is a microphone.....well, was in your case.....
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Click to collapse
Uhhh pretty sure you need to read your users manual.
slybarman said:
Uhhh pretty sure you need to read your users manual.
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Click to collapse
Excellent! I had assumed it was a 2nd mic for noise cancellation. I like this use much more
Thanks for educating my ignorant self
scook9 said:
Excellent! I had assumed it was a 2nd mic for noise cancellation. I like this use much more
Thanks for educating my ignorant self
Click to expand...
Click to collapse
I would like it very much too, had it done anything to revive my dead prime.
Unfortunately, I called my Best Buy and was told I have to go through Asus RMA because it has been 27 days since I got my Prime - outside of their 14 day window. CRAP.
Ya I remember when everything had a 30 day window....now it is 14 days, is some BS to me.....there should be laws protecting things like that
slybarman said:
I would like it very much too, had it done anything to revive my dead prime.
Unfortunately, I called my Best Buy and was told I have to go through Asus RMA because it has been 27 days since I got my Prime - outside of their 14 day window. CRAP.
Click to expand...
Click to collapse
Ouch. Yeah, that's what happens with BB lol
Well, you can RMA.
But, since you are already past the return window you could navigate to Erusman's thread (I'll be updating my own later on how to reconnect the cable properly) and very carefully open your Prime without voiding warranty and fix the cable yourself.
Someone made comment about not leaving fingerprints, so be sure to not touch the spots of adhesive and to lightly dust off any signs of your 'foul' play.
Sent from my HTC Vision using xda premium
slybarman said:
Hole by SD card you stick a paper clip into.
Click to expand...
Click to collapse
Balls, my moms Streak 7" has the same kinda thing. I never noticed that little pin hole on my ATP....
Sent from my Transformer Prime TF201 using Tapatalk
I have the SquareTrade warranty as well. I suppose I could go that route as well.
Sent from my SPH-D700 using Tapatalk
slybarman said:
I have the SquareTrade warranty as well. I suppose I could go that route as well.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Ah, yes, you could. I'm not too familiar with them, but I know they cover just about anything. Will probably be a lot quicker than RMA'ing to ASUS for sure.
I had thought about it, but I think if my ATP does get killed I'll let it RIP and go on and try another in the line that will fit my CG dock. That is to say so long as its far enough down the road to do so and it actually does die.
@scook9:
That's true, but a completely unresponsive screen is (almost) 100% going to be a hardware issue. Very seldom would it be s/w, and he doesn't even get the recovery displayed so it's certainly not s/w in this case.
That is good to know however, and makes sense considering they're really there for the accidental drop/submerge coverage, unless you get the basic that covers just straight h/w malfunctions.
VVVVVVVVVVVVV
On tablets and phones they do not cover software problems - FYI
Just got a warranty off them myself and read through it
That's terrible. Let us know how it goes!

OWL Car Pad (Qi Car Charger)

Hey guys,
I went out on a limb and bought the OWL car charger+dock for my DNA.
There is a bunch of discussion on the item here: http://forum.xda-developers.com/showthread.php?t=2029734 along with plenty of pictures.
I wanted to let you guys know some specifics for the DNA:
1. The phone fits perfectly into the clip. I don't have any cases, so I can't test that, but naked the phone fits like a glove and is very secure, even upside down.
2. Even the "second generation" of charger still does not put out enough juice for the DNA, even with the phone at idle.
I have emailed Moon and will update this thread when I hear back from him. I am thinking the problem might have something to do with the controller inside the charger. It switches to red (charging) momentarily when the phone is inserted, but then switches back to green (full).
bmyton said:
I have emailed Moon and will update this thread when I hear back from him.
Click to expand...
Click to collapse
Update 1: Moon has emailed back already to assure me that if the charger doesn't work, he will do what it takes to make it right.
I am hoping we can figure out a way to make the phone work in the charger, since I love the design and the convenience of Qi...
awesome! I have been wondering if it works for our phone since I saw the post you linked above about a week ago. I emailed moon about it, but he was unsure. I'm glad that someone confirmed what I have been wondering. Thanks again
I'm also looking forward to more info on this. Going through the website I couldn't quite follow if it worked or not.
Update 2:
The Qi charging coil built into the CarPad does work to charge the HTC DNA, unfortunately the coil is positioned about 0.5" too low for the phone.
Moon is working on an adjustment to the circuit board to re-position the charging coil.
Tonight I am going to take a look at temperatures during charging. With the screen turned on the battery did get 3-4°C warmer than normal on the Nokia Qi charger, but it was a pretty short charge. I am going to try leaving the screen turned on and the phone charging on the CarPad tonight for a couple of hours to see the charge rate and temperature change.
Other news:
There does not seem to be any scuffing, scratching, or denting of the phone's finish caused by inserting and removing from the clip. I had worried that the spring arms on the side might hurt the matte finish on the back of the phone, but so far I don't see any changes.
Thanks guys,
Ben
thanks for the update, keep us posted. in car qi charging is very interesting.
Sent from my HTC6435LVW using Tapatalk 2
Thanks, I got a reply from Moon that he thinks the "autopad" will be the option for the DNA and he'll let me know when it is available. I will post info here if I hear back.
http://owlpad.net/owl-autopad/
Update 3:
Good news tonight. First, I've done a temperature test using the phone at room temperature. With navigation, LTE, and the screen constantly on the CarPad provides moderage charge (+200mAh) and does not cause excessively high heat (under 45°C). This is comparable with the 43°C I saw with the Nokia Qi charger while watching a Netflix Stream.
With the screen off the temperature is also pretty normal (35°C) so I think the coil is good.
Moon at Owl Chargers tells me that he may add a little to the coil to make it more consistent on the charging, and he is going to create a new PCB that has the coil positioned 1/2" higher so that it will line up properly with the DNA.
It sounds like this change could happen pretty quickly, but I will let you know when I have the test board in hand.
Thanks guys,
Ben
Please keep the updates coming, thanks!
Hey everyone, sorry for a few days of delay.
I talked to Moon this morning and he thinks they should have the test board created by the beginning of next week. He is moving the charging coil up to line up better with both the DNA and the Galaxy S3, and he is upgrading to a bigger charging coil to presumably give better charging efficiency.
I have removed the standard charging coil from the phone holding base and have been using it as a standard desktop charger for the last few days (with the Owl-Pad supplied AC Adapter). It has been working well for that as long as I position the phone properly, so with any luck the new board should fix the problem in the car mount.
I will let you guys know when the new part ships, and will be sure to take pictures of the new versus old board.
Thanks,
Ben
Thanks for the updates.
Sudo make me a sandwich.
Good news from Moon at OWL Pad today, the new circuit board is complete, his testing looks good, and he is shipping it out to me to test on the DNA tomorrow.
I will update everyone here with pictures once I have the new board and have been able to try it out, but Moon posted some initial tests on the Galaxy S3 and Note 2 which both charge at the higher position. Those tests looked good so I have to think it will work on the DNA as well.
Thanks all,
Ben
(You can see my pictures and charging screenshots on the OwlPad site)
http://owlpad.net/2013/02/24/owl-carpad-for-htc-droid-dn/
AWESOME! thanks again. for the final product, he will make a new charger right? we wont have to buy the old one and replace the circuit board i hope.
thanks again.
bigjew92 said:
AWESOME! thanks again. for the final product, he will make a new charger right? we wont have to buy the old one and replace the circuit board i hope.
thanks again.
Click to expand...
Click to collapse
I'm not sure how he would do that. I'm sure he has a bunch of the units already boxed up from the last production run. It might be that he has to ship the old unit and the new board separate. Honestly, changing the board was incredibly easy. There are four screws and then the old board just lifts out and the new one drops in.
When the new one comes in I had planned on putting up pictures showing how to remove the old one and install the new one.
bmyton said:
I'm not sure how he would do that. I'm sure he has a bunch of the units already boxed up from the last production run. It might be that he has to ship the old unit and the new board separate. Honestly, changing the board was incredibly easy. There are four screws and then the old board just lifts out and the new one drops in.
When the new one comes in I had planned on putting up pictures showing how to remove the old one and install the new one.
Click to expand...
Click to collapse
I think I'd love to get both boards since then I'd be prepared if my next phone requires the "other" position.
breeze94 said:
I think I'd love to get both boards since then I'd be prepared if my next phone requires the "other" position.
Click to expand...
Click to collapse
f
Looks like the set is for sale for the DNA on the web page now. Still sounds like he's waiting for test results but you go through with an order now if you want.
Hey Guys,
I got the unit in the mail when I got home from work (30 minutes ago).
So far everything looks GREAT!
I am running temperature and charging tests now, but the new coil position looks perfect, and I'm getting as much or possibly more current out of the OWL charger than I was getting out of the Nokia.
Tonight I should have pictures and screen shots available from my early tests, but I have to say that everything looks great so far.
I also want to add that the level of customer service and responsiveness from Moon at OWL charging was incredible. If I got service half as good from the companies I do business with in the US I would be amazed, and these folks are having to deal with me from the other side of the world. I have absolutely no ties with their company, and hadn't even spoken to them to ask if the charger worked for my phone before I ordered, but they went above and beyond any expectations in getting this charger working.
Once I have a few hours charging I can fill in the remaining details (temperatures, approximate charge time, etc), but right now I would say the newest version is a huge success!
-Ben
bmyton said:
So far everything looks GREAT!
Click to expand...
Click to collapse
I forgot to mention, the +300 mah charging rate was with the screen locked on, LTE, GPS, Navigation, and Pandora all running.
Ben
bmyton said:
Hey Guys,
I got the unit in the mail when I got home from work (30 minutes ago).
So far everything looks GREAT!
I am running temperature and charging tests now, but the new coil position looks perfect, and I'm getting as much or possibly more current out of the OWL charger than I was getting out of the Nokia.
Tonight I should have pictures and screen shots available from my early tests, but I have to say that everything looks great so far.
I also want to add that the level of customer service and responsiveness from Moon at OWL charging was incredible. If I got service half as good from the companies I do business with in the US I would be amazed, and these folks are having to deal with me from the other side of the world. I have absolutely no ties with their company, and hadn't even spoken to them to ask if the charger worked for my phone before I ordered, but they went above and beyond any expectations in getting this charger working.
Once I have a few hours charging I can fill in the remaining details (temperatures, approximate charge time, etc), but right now I would say the newest version is a huge success!
-Ben
Click to expand...
Click to collapse
awesome! thanks for the feedback and being a Guinea pig for us all... i really appreciate it. so to make sure, you are now using the carpad/N2 right? if so, i'm gunna go ahead and place my order.
Thanks again
bmyton said:
I forgot to mention, the +300 mah charging rate was with the screen locked on, LTE, GPS, Navigation, and Pandora all running.
Ben
Click to expand...
Click to collapse
Thanks! Placed my order. I'm willing to give it a shot at this point!

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