Related
fluffcat1,
I told you I would run into you again...
Anyone looking to buy parts for your phone DONT deal with Richard...
([email protected])
We conducted a paypal transaction on May 2... and after 1.5 months and some nasty emails I am out of 25GBP... and still have NOT received my camera and back case as promised in the transaction....
I submitted a complaint on Paypal... He emailed me saying that he was upset with me and that if I closed the case he would ship the items... so I did and he did NOt ship anything...
Very clever on his part... since now I can not go back to Paypal and open the claim again...
Note to anyone buying using paypal... If you have a complaint open... DO NOT close it until you are completely satisfied... with the outcome...
Once you close a case you can not open it...
Any Way... just wanted to warn everyone... looking to buy parts for their phones... Richard([email protected]) is a CROOK.
Concep86
And dangerous too :?: :twisted: :evil:
I've replied to all your messages so far and the package was sent insured so as per my last email I can send the proof of postage on to you as according to the royalmail it was succesfully handed to USPS. You are the one who takes weeks and in one case over a month to reply to emails....
The only nasty email I received was your filing the paypal complaint within 7 days of payment as I didn't reply to your email within the 2 days you requested. As it put the funds on hold of course I'd want them releasing before postage! And I don't post international items every day, I wait until I have a few to send as it's a special trip to the P.O to send them rather than going in my normal post collection, as well as filling out customs paperwork and insurance.
My ebay feedback of 1700+ should speak for itself. I'm really going to try and rip someone off over £25 with a turnover of £6k p/m.....
http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback&userid=fluffcat1&ssPageName=STRK:ME:UFS
THINGS DO GO MISSING. In the UK I loose approx 3% of items sent but always manage to claim back from the royalmail as they are INSURED like all my items are. Sometimes it takes 3 or 4 weeks, sometimes longer, but the do pay up. Minus postage costs though :-(
I post approx 50 items per week! I loose about 2! That sort of thing happens, and I'm actually better statistically for postage losses than the UK as a whole.
Now, if you want to do this in public, fine, I'll post the ref here and you can contact USPS on your own, or you can apologize and I'll look into claiming from this end and send you another set.
Lots of people here have bought from me and received their goods fine. Be careful how you slander me in a public forum where posting IP addresses are logged for all users...
Richard
ok... then this is a big misunderstanding....
I still have NOT recevied my items... nor an email from you as to what is happening...
I do not know you other than through our correspondence which has been very one sided...
So what am i to think...
history...on emails...
3/24 inquired into camera and back case...
4/28 apologized for not following up on purchase... as I stated I was called away... shortly after the initial inquiry.
4/28 made payment in error... 25 Us vs 25 GBP... waited for initial payment to be credited back to my account... which you denied payment on... thnak you
5/7 made correct payment via paypal... asked for email confirmation of date shipped with payment.
5/13 had not received a response on my email... so I emailed asking for an update.
5/16 received nasty email in ref to me taking weeks to respond... and expecting you to respond immediatley. asking to cancel complaint
5/17 responding to your email... I cancelled the paypal complaint... and asked politely for an update....
5/31 still had not received an update... so I emaile dasking for an update
6/2 still nothing.. so again i asked politellty for an update...
6/15 posted on this forum
I have not received anything.... Please provide me an update... at
concep86 @ yahoo .com
:lol: :lol: :lol: :shock:
Interesting
You forgot the email complaint you made to paypal just 6 days after sending the correct payment, my response via paypal to that offering a refund, and the several emails I subsequently sent that you replied to - I have emailed many times to [email protected] and have the server logs from exchange 2003 to prove it.
From you own logs you have given it just over 3 weeks to arrive to the US. Surface post ain't that quick you know and you were too cheap to pay for a courier service so what do you expect?
Check your spam filter etc.
Edit - you forgot to mention the reason for my 'long response' ( 9 days!) after payment was you had paid to my *old* email address from when you had first contacted me rather than my current address that I was replying from at the time and the one you so kindly plastered all over this group for the spam bots to find. Thanks. 2 can play at that game. Looks like you're gonna be on your own claiming from USPS.
Richard
We could go back and forth... on this...
I did not forget to include the complaint as i was detailing just the emails that went back and forth between us.
I did mention the complaint in the emails...
However, I did apologize to you for submitting a complaint on the 15th and did not reveive a response...
I am the one putting up the cash for my litlle item... and 25GBP although a small amount is still hard earned.
and i have beenn burned on ebay before.... so sorry if i require a little hand holding...
Where do we go from here... sounds like we just had some bad communication issues to resolve.. we are both honest hard working gents...
lets get past this please... I am willing to make a public apology on this forum... once I receive my items...
as i have stated previously in my emails... i am truly sorry for the misunderstanding....
Thanks...
PS removed emails from previous posts...
concep86
concep86 said:
fluffcat1,
I told you I would run into you again...
Anyone looking to buy parts for your phone DONT deal with Richard...
(email removed)
We conducted a paypal transaction on May 2... and after 1.5 months and some nasty emails I am out of 25GBP... and still have NOT received my camera and back case as promised in the transaction....
I submitted a complaint on Paypal... He emailed me saying that he was upset with me and that if I closed the case he would ship the items... so I did and he did NOt ship anything...
Very clever on his part... since now I can not go back to Paypal and open the claim again...
Note to anyone buying using paypal... If you have a complaint open... DO NOT close it until you are completely satisfied... with the outcome...
Once you close a case you can not open it...
Any Way... just wanted to warn everyone... looking to buy parts for their phones... Richard(email removed) is a CROOK.
Concep86
Click to expand...
Click to collapse
I have ordered items from fluffcat1 without problems. He kept in touch with me and gave me pointers on installing a camera on my SX 66.
Would definately buy from again.
I've ordered from Fluffcat as well. Always very good service, fast and extremely helpful. Just look at his EBay feedback! Surely this could have been sorted out in private.
I'll also go with supporting Fluffycat
Fast and good service for a replacement keypad circuit board for my typhoon and even gave me some money back for the damaged part, sent by paypal only days after I sent it back to him
I'll also go with supporting Fluffycat
Fast and good service for a replacement keypad circuit board for my typhoon and even gave me some money back for the damaged part, sent by paypal only days after I sent it back to him
well it definitely appears that this was just a case of bad communication that went the worse possible way...
i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.
as for settling this in private ...
What do you think the 7 emails were an attempt to do...
concep86
concep86 said:
well it definitely appears that this was just a case of bad communication that went the worse possible way...
i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.
as for settling this in private ...
What do you think the 7 emails were an attempt to do...
concep86
Click to expand...
Click to collapse
In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.
I have not been proven a liar...
fluffcat1 can say what he likes... but I have not received my items nor have I ever received an email telling me that the item was shipped...
what do you think the 7 emails were an attempt to do... do you think I was simply stalking... **** I just wanted to know if he had shipped the items...
So for the moment, all my bases are covered....
nswafford said:
concep86 said:
well it definitely appears that this was just a case of bad communication that went the worse possible way...
i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.
as for settling this in private ...
What do you think the 7 emails were an attempt to do...
concep86
Click to expand...
Click to collapse
In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.
Click to expand...
Click to collapse
nswafford said:
concep86 said:
well it definitely appears that this was just a case of bad communication that went the worse possible way...
i simply wanted an update on the product, when it would ship, after 7 emails and more than 30 days, i still did not have an update.
as for settling this in private ...
What do you think the 7 emails were an attempt to do...
concep86
Click to expand...
Click to collapse
In the future you should refrain from calling someone a crook unless all of your bases are covered. Just some advice.
Click to expand...
Click to collapse
I agree.
It may be an idea to edit your first post to have a less litigious subject. Something along the lines of "Delivery from fluffcat delayed, has anyone else had similar problems?".
And why have you put his email back into your posts. That really does seem childish to me.
concep86 said:
I have not been proven a liar...
fluffcat1 can say what he likes... but I have not received my items nor have I ever received an email telling me that the item was shipped...
what do you think the 7 emails were an attempt to do... do you think I was simply stalking... **** I just wanted to know if he had shipped the items...
So for the moment, all my bases are covered....
Click to expand...
Click to collapse
No, they are not. Lets see what you didn't do....
1: You didn't try using an alternative email address to email me incase either you or I was experienceing server issues. The free providors ( esp. yahoo and hotmail) randomly take to blocking domains if they are recently registered and / or not in their latest DNS list. The domain of the email you so kindly re-plastered over this thread was recently registered. This is one of the reasons I have moved away from a 'free' providor.
2: You didn't try contacting me via my previous email address where we were able to communicate albeit with long gaps for your replies.
3: You didn't try pm'ing me via this site.
4: You didn't try re-contacting me via ebay as first contact had been originally made.
Now, I don't know there is an issue unless I get told - I don't sit at a computer typing in tracking numbers all day checking if stuff has been delivered. All items are sent insured as I previously stated.
You don't want this sorting out it seems - you are just out to stir....with a different attitude on your part I would have been glad to handle the claim and send out a replacement camera module ( I have no free rear covers left :-( as I do when domestic items get lost / mislaid as the wait can be annoying for the claim to be processed.
I have not yet had to claim via the international process but domestic claims take upto 4 weeks ( and they pay the claim as stamps :roll: ) - so I think you need to contact USPS and find out their procedure as I am unwilling to help any further after your comments in this thread and petty re-insertion of my email into it for the spammers to harvest. (As I have admin status over my new domain I'll just set up another mailbox if it gets too much - thanks.)
Your ref is RI763769010GB. Good luck!
Richard
p.s thanks everyone else for the cheer squad! It's usually only the bad experiences people shout about. I appreciate it.
both of you are Guilty of the same thing
Cant we all get along ? Both of you made mistakes and have shown in this forum you are less than civized men. You are but children acting as they do. Both of you should forget the past and try to come to a compromise. As humans we all make mistakes and act on emotions and dont realize that airing your dirty laundry in public without looking at the big picture you show a side of yourselves that you should be embarrassed of. Now that you both should feel ashamed of yourselves(if you dont you should), lets come together and fix the problem. Be the men your parents raised you to be!!!
Re: both of you are Guilty of the same thing
kinmont said:
airing your dirty laundry in public without looking at the big picture you show a side of yourselves that you should be embarrassed of. Now that you both should feel ashamed of yourselves(if you dont you should)
Click to expand...
Click to collapse
Well thanks for lumping me in here but I didn't start it posting here in this thread...just defending myself against points incorrectly made that I was a crook which I am not. Someone calls you a crook in a public forum would you turn the other cheek and be the 'bigger man'? I think not. You would defend yourself, as I have done.
Richard
Hi fluffcat1
I am also an eBay seller and read this thread with interest. I can sympathize with your situation especially when getting a Paypal chargeback in such a short time. However, there are some flaws in your argument.
You are a UK registered seller. As such you are responsible for the delivery of the item. It isn't good enough to say "you pissed me off, sort it out yourself" or "it is with USPS, ask them" (not exactly what you said, I know). The purchasers contract with you was for delivery of the item to him, not to USPS. In the UK you would wind up in small claims and rightly so. You are coming across as being quite unprofessional and taking advantage of the fact the purchaser is US based. You also quote some interesting statistics. I do not believe your claim that loosing 2 in 50 is better than the UK national average. The actual statistics are 0.07% - see the following news item http://news.bbc.co.uk/1/hi/uk/3681547.stm for my references.
As I already stated I am an EBay seller too. However, a loss rate of 2 in 50 would be real trouble for us. We ship on average 120 items a day and that would mean we would lose about 5 a day. We don’t lose that many a month!
As for "with a different attitude on your part I would have been glad to handle the claim and send out a replacement camera module", that shouldn't be your choice, and in the UK it wouldn't be. You are responsible for that item and you have a duty to your customer to resolve it satisfactorily.
"Surface post ain't that quick you know and you were too cheap to pay for a courier service", eh, what about Airmail. You quote international signed for on your auctions but you don't mention that only covers surface mail. The difference between the two is small, for example a 1kg Airmail to the US is £10.00 while surface is £8.30. Did you explain it would take up to 6 weeks for delivery?
“I have not yet had to claim via the international process but domestic claims take upto 4 weeks ( and they pay the claim as stamps )”. I must imagine the cheques them send me when I claim for loss! They have never sent me stamps.
I am curious how you know the item is with USPS as tracking number RI763769010GB is giving no details at all. I was under the impression an International Signed for number would give the date it was collected from you and where it is with regard to processing. See these numbers for an example – RI537451069GB and RI537451072GB.
David.
For instance, check out the following site which boasts the TFP for $320.
http://www.donagsystemonline.com/AS...utm_source=google-shopping&utm_medium=organic
Just look around in the site. You can see several very obvious signs of this being a scam, aside from the ridiculously low prices.
Just want you guys to be aware. That is all.
A quick search showed up at least half a dozen other sites with ridiculously low prices. They all track back to Britain.
The scam goes like this. You order the item and use paypal or credit card or whatever. You immediately receive an email from them telling you that to avoid complications or whatever they have refunded your money and that in order to send you the item immediately they need you to wire them the money via western union or some other company where it is impossible for you to recover your money.
Thanks for the warning.
good lookin out...
Ta for the heads up!!
Wonder why a site that claimed be uk based is priced in dollars!!
Reckon you are quite right about the method used lol
Trouble is that there is one born every day, and somebody is most probably stupid enough to click on buy.
the server is based in the US
Hmmm trying to remember how to report a fraudulent site to google now lol
Thought I'd run a whois on the site:
http://www.whois.net/whois/donagsystemonline.com
Bump.
I've seen several reports of people falling for this scam.
If it looks to good to be true... it usually is. No offense but I don't really understand how people can think such a thing is legit.
I got my Prime on January 16th, very happy and proud.
That was the only short period where I have been in that mood.
The more I used the Prime the more I could see that something was not as expected.
1) weak WiFi, compared to any other unit at home, and I have many and from different companies.
2) GPS did not work, (they did not have it removed from specs. yet)
3) Lot of waiting time to get ICS installed (because it was German and needs a specific firmware).
4) and most important thing, WiFi and BT does not work together, which in a tablet is like to say that "a car does not break unless you put your feet on the road to stop."
I have used HOURS on this tablet, troubleshooting, testing, reading, writing, tried 5 different firmwares, 2 different headsets, WiFi Channels, B,G,N. Reboots, resets.
Then 2 days ago, I decided to RMA mine, also after recommendaton by Gary, and ASUS Customer Service. (The latter.. in DK is poor as I never experienced before).
I have been told tuesday that I have to wait up to 48 hours, before getting ans answer, fine!.
Today at 11am the 48 hours were gone. I called and the first thing they asked me was:" what browser do you use"? I said why? I have Tablet's android, IE8 and IE9.. Why? "Ah because sometimes we have issues with RMA made on Explorer browsers."
So are you telling me that you do not receive the RMA, even though the side told me that "all was fine and was sent"?
After 10 minutes, the guy at ASUS CS found out, that nothing has been registered in their system, and he offered me to make a new one, directly.
I am so pissed of at this bunch of amateurs that I will NEVER EVER buy a nail from them.
They could not ask this question or make me aware of that issue, after I spoke to them 3 times the same day about it.
They are making fun of many and they are the less serious company I have ever handled with.
I work as Supporter.. I have some experiences with IT companies and suppliers.
This is the bottom level!
2 times I made the RMA and 2 times "all was fine according the site. I made it 2 times to be sure that I wrote the correct S/N number, as I was in doubt.
Gary if you read this, it's not excuse. Not your fault for sure, but this is out of line and I really believe that ASUS needs a HUGE Team Building, starting from your CEO and ending with you canteen people.
Tomorrow this "innocent" ASUS guy should call me to confirm the RMA is now created correctly. If this is not the case. All media in Denmark and Nothern Europe will read this and more.
Shame on ASUS, idiot me to handle with them!
sorry to hear about it. just keep on their case to make sure they get it done. good luck
If you want to contact Gary Key, PMing him is the method
Asus, And rep generally don't respond to thread on XDA or other forum, unless said topic is made by them.
And if they do respond, they will hardly respond to a thread with threats and insults.
Yelling and screaming at Customer service agent has been outdated 10+ year ago.
I mailed him and the Marketing Manager in Denmark.
Let's see!
bluewr said:
If you want to contact Gary Key, PMing him is the method
Asus, And rep generally don't respond to thread on XDA or other forum, unless said topic is made by them.
And if they do respond, they will hardly respond to a thread with threats and insults.
Yelling and screaming at Customer service agent has been outdated 10+ year ago.
Click to expand...
Click to collapse
PMed him twice...................still waiting !
bluewr said:
If you want to contact Gary Key, PMing him is the method
Asus, And rep generally don't respond to thread on XDA or other forum, unless said topic is made by them.
And if they do respond, they will hardly respond to a thread with threats and insults.
Yelling and screaming at Customer service agent has been outdated 10+ year ago.
Click to expand...
Click to collapse
I've seen Gary post in quite a few threads that weren't his which had particularly nasty attitudes toward ASUS/him. That's really more his job around here than anything IMO
Anyway, yeah, ASUS doesn't seem as organized as they should be. Especially things which are electronically filed, the information should be available to any and all relevant employees immediately upon receipt. As soon as the shipping company updates that the package has been shipped from the user up until the point it's back in my hands, ASUS reps should be able to tell me exactly what's going on and where it is. Naturally they move things in batches, but however they keep up with it is atrociously behind the times or something.
bimbobo said:
Shame on ASUS, idiot me to handle with them!
Click to expand...
Click to collapse
Maybe you'll feel little better knowing that ASUS Technical Support here in Poland is at the same or even worse level. I had no problem in registering my tablet for RMA but please be aware, that if you are going to RMA your Prime due to not working GPS it won't be repaired.
I decided to RMA me Prime at 9th of January and will never see it again because after one month since it has reached the Service Center in Czech Republic, ASUS Poland contacted me to say that GPS won't be fixed. They asked, if I want to start DOA procedure which should take about 3 weeks to get my money back.
We have 1st of March today and I'm still waiting... and what is really annoying, ASUS Poland is now unable to give me the exact date when my money will be returned!!!
My advice for you is to give up the RMA and request DOA, you'll save some time and health.
Gary won't help you here. I read at some thread here, that he has no way to contact with ASUS Europe. He has never replied to my PMs
Regards,
Pletwal
rdalev said:
PMed him twice...................still waiting !
Click to expand...
Click to collapse
Yeah me too. No response and I'm in the USA. Pmd 2 weeks apart. I will enjoy owning my prime but definitely will not buy Asus again. No laptops, monitors, tablets or motherboards ........
Sent from my Transformer Prime TF201 using Tapatalk
Most unfortunate. I don't mean to be rude when I sy this, but if you're an IT guy, why the hell would you be using IE?
That confuses me immensely.
Doktaphex said:
Most unfortunate. I don't mean to be rude when I sy this, but if you're an IT guy, why the hell would you be using IE?
That confuses me immensely.
Click to expand...
Click to collapse
IE 9 is pretty good as long as you dont care about printing I am in the IT field and will use it from time to time but I do think overall Firefox is king
I'm sorry to read that you the "OP" is being ran through the ringer. I hope they get on track with your RMA. I have come to find that Asus outside of Taiwan sucks Donkey D. Asus Taiwan rocks!! They will bend over backwards to take care of their customers. If things don't work out in your favor, shoot a detailed email of your case, a long with a reasonable resoultion to Asus International.
jdbaker82 said:
IE 9 is pretty good as long as you dont care about printing I am in the IT field and will use it from time to time but I do think overall Firefox is king
Click to expand...
Click to collapse
Even IE 8 has this issue with certain printers. I'm actually just running into that issue with a customer, and they can not grasp the fact the IE is not the only portal to the internet...
Firefox is the most stable in my experience. Chrome and Maxthon are fast; Chrome's heavily unreliable and its cache likes to act weird over time, Maxthon I haven't used but for a few seconds so don't know its drawbacks.
Anyway...
Sent from my Transformer Prime TF201 using xda premium via my tethered HTC Vision
..mail with UPS label arrived.
BUT it was WRONG, name and zip code to my house were not correct.
Called UPS, they could not change the info with the correct ones, and could not assure me that all could go well having the wrong address.
They suggested to call ASUS again and ask them for a new. I did it!
So now again new waiting time!
My trust in ASUS is gone, they do not do much to "re-gain it"
The unit will be sent to Chech Rep. for repair, and as I read, they probably do not fix WiFi/BT as "non faulty".
is this post a kind of therapy?
Enviado desde mi GT-I9000 usando Tapatalk
bimbobo said:
..mail with UPS label arrived.
BUT it was WRONG, name and zip code to my house were not correct.
Called UPS, they could not change the info with the correct ones, and could not assure me that all could go well having the wrong address.
They suggested to call ASUS again and ask them for a new. I did it!
So now again new waiting time!
My trust in ASUS is gone, they do not do much to "re-gain it"
The unit will be sent to Chech Rep. for repair, and as I read, they probably do not fix WiFi/BT as "non faulty".
Click to expand...
Click to collapse
Wow, that really is impressively awful on their part. I hope you get all of this resolved in the end.
.. I thought that somebody else could be interested in knowing that ASUS is not trustworthy when things goes bad.
Service is as important as the "fancy" products you sell.
Plus I wanted to share the fact, that if you do not check, push and follow up what they do, you won't get help.
If the mods are not happy with this thread, they are allowed to close or delete it.
There are many Europeans in this forum, who cannot mail or call Gary and his team.
We in Europe are left on our own. All the messages I read from people in Europe here, seems to confirm that.
Anyway, sorry for bothering some of you.
bimbobo said:
.. I thought that somebody else could be interested that ASUS is not trustworthy when things goes bad.
Service is as important as the "fancy" products you sell.
Plus I wann saher the fact, that if you do not check, push and follow up what they do, you won't get help.
If the mods are not happy with this thread, they are allow to close or delete it.
There are many Europeans in this forum, who cannot mail or call Gary and his team.
We in Europe are left on our own. All the messages I read from people in Europe here, seems to confirm that.
Anyway, sorry for bothering some of you.
Click to expand...
Click to collapse
I don't think you need to apologise at all. ASUS on the other hand owe you a rather large apology.
It seems that using the big voice and words helps.
A manager from ASUS in Sweden called me on the phone, apologizing for all the troubles.
The short story is, that they offered to fully refund the product.
Why? Because there is a 10% risk that even sending this at the Repair Center will not sove the issue. He wouldn't and couldn't tell me more, but the story is that, for some "reasons" and even though the WiFi/Bt is now a known problem, they cannot be sure to fix it.
I referred to Gary's mail to me and here in this forum about a possible solution, but yet, he COULD NOT be sure that the replacing parts will do the job. (Metal backplate still jamming everything?? This is MY guess!)
So now ASUS is creating the second RMA label, I will send it to Chech Rep., I will await what happens, and I will contact this manager at ASUS SE when I get it back.
Solved? peace of mind and enjoying finally this device
Not Solved? Refund.
If you get a case manager ***** at them till they send you a free accessory I got a free mouse with my full tablet+ dock refund
Mouse should be here Tuesday
Sent from my PG86100 using Tapatalk
Wordlywisewiz said:
If you get a case manager ***** at them till they send you a free accessory I got a free mouse with my full tablet+ dock refund
Mouse should be here Tuesday
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
*****ing is not what I wish, I like information, competence and support.
I have a tablet for 629€, with issues, they know it, and they should fix it.
I am not fishing about other stuff, just a working tablet.
All this caos is due to the fact that several people either know a little, or tell me different things about same question
Anyway. They will have another chance to act correctly, and I am in touch with a person, who can and will try to help.
Let's see how it goes in "Czech Rep. repair centre".
Hi All,
I'm looking to publish a pay for version of my free application. It's all ready to go and I foolishly thought I'd just need to set the price I wanted to sell the thing for and Google would sort out all the tax concerns etc. What a fool I was and after searching online I'm not the only one to have fallen into this quagmire.
I'm hoping that amoungst the wonderful people in these forums that there is a UK app developer who has been through this (what looks to be a) traumatic step and can give me some brief advice/guidance as to what I should be doing to do this properly.
An idea of questions I have are
1. Do I need to register a business before diving into this?
2. As a UK resident do I need to be gathering and paying the US (or other) buyers tax as well as my own VAT? If so, how?
3. What else don't I know about?
I realise that this advice should come from a trained professional accountant but as I don't know any (or think this current app is going to generate a revenue worthy of paying a professional) I'm hoping the developing community would be willing to share their experience. I'm happy to take this offline if need be, I'd just appreciate any pointers in the right direction.
(I have seen a few topics on this site vaguely around the same theme but not from a UK perspective, if there is a thread I should see then please direct me to that, but I have tried to find one already, honest!)
Thanks in advance,
Leighton.
Leighto. said:
Hi All,
I'm looking to publish a pay for version of my free application. It's all ready to go and I foolishly thought I'd just need to set the price I wanted to sell the thing for and Google would sort out all the tax concerns etc. What a fool I was and after searching online I'm not the only one to have fallen into this quagmire.
I'm hoping that amoungst the wonderful people in these forums that there is a UK app developer who has been through this (what looks to be a) traumatic step and can give me some brief advice/guidance as to what I should be doing to do this properly.
An idea of questions I have are
1. Do I need to register a business before diving into this?
2. As a UK resident do I need to be gathering and paying the US (or other) buyers tax as well as my own VAT? If so, how?
3. What else don't I know about?
I realise that this advice should come from a trained professional accountant but as I don't know any (or think this current app is going to generate a revenue worthy of paying a professional) I'm hoping the developing community would be willing to share their experience. I'm happy to take this offline if need be, I'd just appreciate any pointers in the right direction.
(I have seen a few topics on this site vaguely around the same theme but not from a UK perspective, if there is a thread I should see then please direct me to that, but I have tried to find one already, honest!)
Thanks in advance,
Leighton.
Click to expand...
Click to collapse
I'm not sure what quagmire you refer to, google take fees and taxes out for you. Just specify the price of your app and upload it, they even automatically set right tax for you.
It was a year ago I set an account up but if I never registered as a business, don't think you have to.
Dave
( http://www.google.com/producer/editions/CAownKXmAQ/bigfatuniverse )
Sent from my LG P920 using Tapatalk 2
This is not the impression that I get from their T's and C's. It explicitly says that google pass on the tax to you and it is tour responsibility to ensure this is dealt with correctly. Am I misinterpreting that or does it not apply to the UK? Does everyone else agree with Dave and I'm making something out of nothing?
Cheers,
Leighton.
Sent from my HTC Desire HD A9191 using xda app-developers app
Just to show you why I'm thinking that we do need to take notice of the tax. Here is a link to one of the latest notifications I had in the Google Play publisher site.
{linked removed due to newbie status/possible spam risk}
It explicity says, "Keep in mind that Google will continue to pass on the entire tax amount collected to the developer, and calculate the 30% transaction fee off the net price of the product. For example, if your tax inclusive price is 10GBP and your VAT is 20% (as set by the developer in the Google Merchant Center), then Google will first calculate your net price (8 GBP) and then apply a 30% transaction fee to that amount (2.4GBP fee). The developer would then receive 7.6GBP (includes tax collected)."
I'm pretty sure this is something I need to atleast understand properly before continuing.
Leighton.
My apologies, because I only have one for sale app and don't have to pay taxes (falls below minimum level of earning at which tax is applied) I knew google add the tax rate automatically but forgot that the developer pays it to tax office.
Here are the uk vat rules.
http://www.hmrc.gov.uk/vat/start/register/when-to-register.htm
Basically you don't register to pay vat on your apps unless you earn £77,000 a year or more from them.
So if you are earning more than that you pay them the pounds per app sold that you owe as tax but not otherwise. In my case I don't have to pay vat.
Dave
( http://www.google.com/producer/editions/CAownKXmAQ/bigfatuniverse )
Sent from my LG P920 using Tapatalk 2
That is great news to me, thanks Dave. My app will never come close to that kind of revenue. Hopefully one day this headache will return
Regards,
Leighton.
Sent from my HTC Desire HD A9191 using xda app-developers app
Lokifish: PayPal account was frozen due to multiple refund requests in a short period. I even had mine frozen at one point because of three refund request for donations made through xda in a week. PayPal froze my account, demanded that I issue refunds using another funding source even though there was more than enough money in the account. PayPal also took a month to give the money to those that requested the refunds and then took six months to let me have access to the near $500 in the account. During the six months they also blocked any incoming donations. In short, PayPal operates outside of FTC guidelines and could care less about the customer or vendor as long as they get paid.
As far as the rest of your noise. It's not a retail product where there are tens of thousands of these things sitting in a warehouse. They are hand assembled by a company with less than 10 employees that also gets hundreds of emails a day, packs, labels and is tagged on hundreds of social media post a day.
Click to expand...
Click to collapse
Not a retail product, really, just like it wasnt a real backers product! I was never a backer, I was a consumer that pre-ordered with a promised December shipment that changed to mid Jan and now March with no reply(70 days since email and no reply) and a cancelled Paypal order with no refund!
Congrats Le Fish disguising yourself as a dev!
Buyers be aware that Omate and Rocki have split and Rocki have all the backers funds not to mention the pre-orders as well, Omate is broke and have lied their last lie!
Le Fish, protect Omate all you want, it wont save them and it wont stop consumers from receiving chargebacks from a scam company!
I have been a supporter of XDA since 06 and I have never seen such a scam as this I now urge XDA to shut down this scam and part themselves from this fraud! I know this is a scam and you Le Fish should be reported, reported!
Please feel free to report me to the moderators and admins and whomever else you please. In fact, I insist. I would also like what ever comes of this to be posted in this thread and stickied for all to see.
It's obvious that homer285 doesn't really contribute to XDA since they have been a member for 8 years and only have a thanks rating of 23. This posting reflects that lack of a contribution.
Lokifish Marz is not Laurent Le Pen.
Research before you post in the future.
I don't think I need to contribute to this topic. Everyone else said enough.
Sent from my Galaxy Nexus using Tapatalk 2
Hey Homer...
U MAD BRO?
Mr Le Martian Fish... If I send you my ts, would you sign it as LeFish? I swear I'll put it on a glass case and save it for eternity..... This is just epic!
Some people deserve a high five.... In the head.... With a chair...!
WoooW man - you should really find a hobby...
This isn't funny - it's sad...
Why do you even connect XDA and Omate?
XDA is devs forum/portal and there's no connection between them.
Omate TS is out for many users and they have evey right to develop and share apps and infos.
I'm October dev too, so what?!
First, read KS "rules" - there's no 100% ETA, nothing is 100% is KS, that's funding platform and TS isn't first device that has/had some problems...
And the funniest part is - you find time to write that silly post but haven't had decency to read who is who?!
But hey, at least - it's funny, we don't have to read garfield today
Sent from my C6903 using Tapatalk
Isnt it just, because its all about the thanks! Isnt it funny that the thanks button only started a few years ago(Ive been dormant long before that), before that i was partly responsible for bringing a custom ROM to XDA O2 Atom in 06 and HTC HD2 ROM dev, from which I received donations that were substantial, not that I wanted the donations, never-the-less I gave back to XDA and I gave back to devs, ask our most distinguished dev!
.
I have started this thread not to troll but to make other non suspecting users aware of the scam that is Omate and Rocki, believe it or not it is a scam!
I dont even care about the people trying to protect the scam AS ABOVE, I am not going to fall into your trap of troll retaliation, since you are!
Facts are facts and thats life, you replied and now lets let the forum consider what is right.
Cheers
Lokifish Marz said:
Please feel free to report me to the moderators and admins and whomever else you please. In fact, I insist. I would also like what ever comes of this to be posted in this thread and stickied for all to see.
Click to expand...
Click to collapse
I did report you, however, I dont think you need more exposure in this section, every second post/thread is yours and whilst I think on one hand, youre a great help, very informative, on the other hand, to every negative post you are fast to protect Omate, even in FB G+ etc you are very fast to protect Omate no-matter-what! Sorry dude as much as I want to think you are just a 'random dev' helping a 'random company' I wasnt born yesterday and neither were the XDA community!
Just get out, before I report you and all your work ends up meaning nothing. I know Laurent, and I know Loki, and they aren't the same person.
The only thing xda is asking at this point is why someone with your "tenure" would throw it away in favor of acting like a stupid child.
Sent from my Galaxy Nexus using Tapatalk 2
homer285 said:
I have started this thread not to troll but to make other non suspecting users aware of the scam that is Omate and Rocki, believe it or not it is a scam!
Click to expand...
Click to collapse
Oh? Is that why in the originating post you're mostly just accusing Lokifish of being Laurent Le Pen? You're attacking a freelance dev, and for what, because Omate shat in your Wheaties? Wow, I know people talk about first world problems, but this takes the cake. I suggest you try going outside sometime, there are WAY worse things in the world then a dev wanting to improve a watch he likes.
So you bought a pre-order from a company you found on kickstarter that was at the time clearly struggling with development and schedules, and you want a medal from us all?
By the time pre-orders opened, wasn't it already clearly known that Omate were part of Umeox (so you knew exactly what you were buying into). And you still jumped in?
This is the most amusing part of the story so far.
homer285 said:
I did report you, however, I dont think you need more exposure in this section, every second post/thread is yours and whilst I think on one hand, youre a great help, very informative, on the other hand, to every negative post you are fast to protect Omate, even in FB G+ etc you are very fast to protect Omate no-matter-what! Sorry dude as much as I want to think you are just a 'random dev' helping a 'random company' I wasnt born yesterday and neither were the XDA community!
Click to expand...
Click to collapse
"Le Fish" has no vested financial interest in Omate. I know this to be a fact.
He really is as you say: "just a 'random dev' helping a 'random company'", his only perk being that he was given a watch for development purposes.
And no, I am not part of this "conspiracy" lmao. I have an Omate because I was a KS backer and that is all.
While this has been entertaining, I think it's time to slow your roll on the accusations, because most of what you imply is not based on truth.
For the record - Lokifish Mars is NOT Laurent Le Pen. I know this to be a fact.
I'm going to leave this thread open because maybe some productive discussion may end up out of it. If that turns out a mistake, I will reverse this decision and shut it down.
Have a great day!
Thank you. I did not really feel the need to wade through the Omate employee/troll/fanboy/hater stupidity again. My shrink already gets enough money as it is. :good:
Thanks for not closing thread, maybe I have been hasty in accusations, however, I still stand by my posts, most of what I wrote is fact. No apologies to anyone offended or otherwise, seems arrogant yes, no, it isn't.
Those who have been taken for a ride like myself need to stand up and express their distaste in a less than, OK experience with the fore mentioned and aforementioned company.
Today I was finally replied to by, no not Omate, but Rocki, whom I contacted after nearly 60 days of no reply of 3 emails(politely)to Omate for a refund!
Rocki's reply was patronizing if not belittling to say the least, using ridiculous font size differences within one sentence that made it hard to read and seemed as though they weren't serious in their response. I have already started process for a charge-back from CC company, however I wanted to open this thread to warn others of these terrible business ethics in a hope no more ppl would be scammed!
Im embarrassed to have trolled up an XDA founder(I love fishing, seriously in real life I love it, I dont mean founder is a troll, nor do I mean I am trolling) I have said my piece and peace.
You got a reply about refunding your Omate TrueSmart kickstarter pledge...from Rocki ?
Was it from Cecelia by chance ? I have never been sure if she works or worked for Omate or Rocki or both.
Please share as much of the email's contents as you feel appropriate. I hope you either get your refund soon or your TrueSmart. If you get your watch, don't feed it after midnight !
Sent from my Nexus 5 using Tapatalk
Ok, just making sure I got this straight.
The original post is basically accusing a dev of being a CEO of a company in a form of a personal attack
The hidden message in that post is to watch out for the company
That message is in fact a horse that's been beaten to death in practically every avenue (Facebook, G+, Here on XDA, Omate Kickstarter, and in the Omate forums). So, in other words, the people being warned were curious enough to come to xda but ignore every other avenue of information regarding the watch, including other posts on XDA. Furthermore, instead of having a clear topic title like "WARNING blah blah", it's called "awesome watch"
Yet this is to warn...I think I'm missing something. Must be good drugs.
@ Homer: although I do understand you are frustrated with Omate, I hope you realized by now you were wrong in your accusations about Loki. I can say with certainty that you haven't been following these threads for the last 3+ months, otherwise you would have known Loki doesn't hide under his avatar, had his real name revealed on a few occasions, and I even remember he posted a picture of some smartwatch package he received with a full disclosure of his mailing address. I don't know where the original quote in your 1st post came from, but it sounds like PM exchange with some personal info (reference to Loki's paypal account) where you should have used a better judgment regarding what to reveal.
You want to voice your dissatisfaction with a company, this is a free forum and you have every right to share your opinion. But attacking one of the members who put so much work into this project and who has been nothing but a help to everyone in here - I insist that you DO owe him an apology. I don't care if you want to post it here or send him a PM, but do the right thing man. If you have beef with Omate, take it up with them, but a freelance developer and a father of newborn baby who spent so much of his time working on the device because he wants to help others, doesn't deserve this crap.
A blind man and his guide dog enter a bar and find their way to a barstool. After ordering a drink, and sitting there for a while, the blind guy yells to the bartender,
"Hey, you wanna hear a blonde joke ?"
The bar immediately becomes absolutely quiet. In a husky, deep voice, the woman next to him says,
"Before you tell that joke, you should know something.The bartender is blonde, the bouncer is blonde, and I'm a 6' tall, 200 lb.blonde with a black belt in karate. What's more, the woman sitting next to me is blonde and she's a weight lifter. The lady to your right is a blonde, and she's a wrestler. Think about it seriously, Mister. You still wanna tell that joke?"
The blind guy says, "Nah, not if I'm gonna have to explain it five times."
Thread closed!
homer285 said:
A blind man and his guide dog enter a bar and find their way to a barstool. After ordering a drink, and sitting there for a while, the blind guy yells to the bartender,
"Hey, you wanna hear a blonde joke ?"
The bar immediately becomes absolutely quiet. In a husky, deep voice, the woman next to him says,
"Before you tell that joke, you should know something.The bartender is blonde, the bouncer is blonde, and I'm a 6' tall, 200 lb.blonde with a black belt in karate. What's more, the woman sitting next to me is blonde and she's a weight lifter. The lady to your right is a blonde, and she's a wrestler. Think about it seriously, Mister. You still wanna tell that joke?"
The blind guy says, "Nah, not if I'm gonna have to explain it five times."
Thread closed!
Click to expand...
Click to collapse
You forgot to add that "his" guide dog is in your avatar picture
Btw, I was made aware that PP quote came from another public post by Loki, another example that guy has nothing to hide...
After 3 months I have finally got a response and refund, however, with currency exchange I have lost money and that is unacceptable!
If you have issues with Omate then I strongly recommend you contact not Omate but Rocki, they were instantly helpful and got the refund done in days.