Broken Camera after ICS update - Asus Eee Pad Transformer Prime

Hi, I just got my OTA update yesterday for my TF201 and today when i tried using the camera i realized it does not work... all i get is a green flashing screen for where the camera image is suppose to be.... i have attached an image of what happens.....
Has anyone experienced this? Any ideas on how to fix??
Everything was working fine before the ICS update... i have taken tons of pictures with the camera....
Also when i have the camera app open in ICS, i can hear the camera turning on and off physically... i just cant actually view anything

I had a camera firmware update immediately after installing ICS. If you didn't do that you might check that out.

I am fairly certain that i saw a camera update get applied as well.. since then.. this happened.........
When i go into settings and search for updates, it says nothing can be found

i have the same with mine, uuuggghhh
i actually contacted asus and there only answer was to go back to oem 3.2 and lose all my data
i have also had issues with my wifi dropping off when the unit goes to sleep
not sure how this stuff makes it to production like this

Mine is the same now but seems to clear up after toggling from the main camera to the display side camera and back.
spex714 said:
Hi, I just got my OTA update yesterday for my TF201 and today when i tried using the camera i realized it does not work... all i get is a green flashing screen for where the camera image is suppose to be.... i have attached an image of what happens.....
Has anyone experienced this? Any ideas on how to fix??
Everything was working fine before the ICS update... i have taken tons of pictures with the camera....
Also when i have the camera app open in ICS, i can hear the camera turning on and off physically... i just cant actually view anything
Click to expand...
Click to collapse

You are not alone. We are having the same issue with the rear camera. Below is the post started by another member two days ago. It seems there is just a small percentage of tablets experiencing this issue. Either this or there is not many people testing out their camera after ICS update yet.
http://forum.xda-developers.com/showthread.php?t=1438989
---------- Post added at 07:06 PM ---------- Previous post was at 06:58 PM ----------
dfabri
Did the Asus support show you how to go back to oem 3.2 ? or if you know how, can you show us ? I would rather try to flash it back to 3.2 (hopefully Asus can fix this latter) than sent mine back to amazon and wait for god know how long until they have the tablet in stock again.

dfabri said:
i have the same with mine, uuuggghhh
i actually contacted asus and there only answer was to go back to oem 3.2 and lose all my data
i have also had issues with my wifi dropping off when the unit goes to sleep
not sure how this stuff makes it to production like this
Click to expand...
Click to collapse
I am ok with wiping my data and going back to 3.2..... how would I do that though?

spex714 said:
Hi, I just got my OTA update yesterday for my TF201 and today when i tried using the camera i realized it does not work... all i get is a green flashing screen for where the camera image is suppose to be.... i have attached an image of what happens.....
Has anyone experienced this? Any ideas on how to fix??
Everything was working fine before the ICS update... i have taken tons of pictures with the camera....
Also when i have the camera app open in ICS, i can hear the camera turning on and off physically... i just cant actually view anything
Click to expand...
Click to collapse
dfabri said:
i have the same with mine, uuuggghhh
i actually contacted asus and there only answer was to go back to oem 3.2 and lose all my data
i have also had issues with my wifi dropping off when the unit goes to sleep
not sure how this stuff makes it to production like this
Click to expand...
Click to collapse
laoo said:
You are not alone. We are having the same issue with the rear camera. Below is the post started by another member two days ago. It seems there is just a small percentage of tablets experiencing this issue. Either this or there is not many people testing out their camera after ICS update yet.
http://forum.xda-developers.com/showthread.php?t=1438989
---------- Post added at 07:06 PM ---------- Previous post was at 06:58 PM ----------
dfabri
Did the Asus support show you how to go back to oem 3.2 ? or if you know how, can you show us ? I would rather try to flash it back to 3.2 (hopefully Asus can fix this latter) than sent mine back to amazon and wait for god know how long until they have the tablet in stock again.
Click to expand...
Click to collapse
I have the same problem. I think it started with using Skype. Anyone else used Skype before having this issue?

Related

Camera not working

Is anyone else's camera not working at all? Mine is either completely corrupted as in lines and green corrupted or doesn't load up at all (black screen). I'm assuming this was the latest update as it worked before but I'm just wanting mto make sure its software and not hardware related.
I haven't heard or seen anyone else with this problem. I would assume it's software related in some sort, you should either try installing a different camera application to see if that works. If it works or not, you probably need to factory reset it if you already rebooted it. If none of it works then you should request RMA.
Moothead2 said:
Is anyone else's camera not working at all? Mine is either completely corrupted as in lines and green corrupted or doesn't load up at all (black screen). I'm assuming this was the latest update as it worked before but I'm just wanting mto make sure its software and not hardware related.
Click to expand...
Click to collapse
I have the exactly the same happened to mine. I am in the latest .15 firmware and it was working just fine yesterday. The front camera works though, only the rear one was showing corrupted lines and in green. I have also tried at least 4 camera apps and none of them works.
Have you got a fix for yours? or you have RMAed yours?
I am also experiencing these problems. This is definitely a hardware problem as other users having this problem are reporting that when they pinch the tablet near the camera, that it fixes the camera until they release the pinch.
I did PM Gary Key about this new issue.
Will update when I receive a response from Gary.
Moothead2 said:
Is anyone else's camera not working at all? Mine is either completely corrupted as in lines and green corrupted or doesn't load up at all (black screen). I'm assuming this was the latest update as it worked before but I'm just wanting mto make sure its software and not hardware related.
Click to expand...
Click to collapse
There's another thread about this:
http://forum.xda-developers.com/showthread.php?t=1438989&highlight=camera+green+lines&page=2
Looks like people are having to RMA for this...
For anyone interested in opening their tablet. The camera comes out of it ls seat fairly easy. My guess is it needs to be reseated.
If you break you tablet, its not my fault.
If it fixes your camera shoot me a thanks.
Sent from my Transformer Prime TF201 using Tapatalk

Camera Error! Help!

Hi..
Im getting an error while trying to use the back camera on my S3..
it says "Unknown error by ErrorCallback" when ever i open the camera. i can quickly change to the front camera and use it..
but cannot use the back camera!
Plz help!
Thanks in advance!
backup data and factory reset .
jje
Ive the same problem, went to FH ICS then FX JB, camera messed up then back to ICS then back to stock but camera still not working. gona hedy send it back to sammy unless someone has a fix
---------- Post added at 02:18 PM ---------- Previous post was at 02:08 PM ----------
also ive tried everything under the sun. ive factory reset etc but nowt works
Hi again, i read elsewhere to remove the ext sd and format ur internal sd. Did that but still getting the errorcallback message and black screen. must be a hardware issue unless anyone else knows a fix. dont really want to be without my s3 for a week but i cant do without me camera
It's a hardware problem. Fixed mine by a few hard taps on the glass of the rear camera with my finger. Probably a sticky shutter..
sanon said:
It's a hardware problem. Fixed mine by a few hard taps on the glass of the rear camera with my finger. Probably a sticky shutter..
Click to expand...
Click to collapse
does your i9300 samsung galaxy s3 say
Unknown error by ErrorCallback
when opening the camera?
it is a hardware fault.
we can fix this problem for you for £29
please call 07759005000 or email [email protected]
sanon said:
It's a hardware problem. Fixed mine by a few hard taps on the glass of the rear camera with my finger. Probably a sticky shutter..
Click to expand...
Click to collapse
it's realy work! thanks.
deadmanku said:
it's realy work! thanks.
Click to expand...
Click to collapse
You can flash updated firmware for your camera (be careful). Search a bit and save, roms have nothing to do with it.
Thank You So much
sanon said:
It's a hardware problem. Fixed mine by a few hard taps on the glass of the rear camera with my finger. Probably a sticky shutter..
Click to expand...
Click to collapse
Thank You so much at beginning i could not believe it will work...at end, It REALLY works !!!...Thank Youuu......
But, unfortunately, it does not work for long time as same problem returns back so i tapped hard on glass of rear camera again in order to work again .if there is new idea reply on me . thanks in advance
YeHiA

Camera Crashing and Locking Up

Hi Guys
Im on XXEMC2 412 Stock, not rooted
Only had my S3 (I9300) for 2 weeks now and its been working great, so decided to have a go at exploring the phones deeper features, but when using the camera its started locking up, even saying "Camera has Locked Up/Crashed". usually when boot Camera from Home Screen, Booting from Lock screen seems to be ok, also when I use "back" button or view a photo, sometimes the screen goes black and the homescreen is stretched and odd display. Ive tried Rebooting, but doesnt help but everything else is fine.
I did a search on XDA, and found plenty people with the camera issue, but no solution as of yet and it seems to be mainly the T-Mobile USA Variant that does this, had anyone got any advice pls or is this the start of the Sudden Death issue and should i return the S3
Thanks
Try with any camera apps from playstore
BHARGAV33 said:
Try with any camera apps from playstore
Click to expand...
Click to collapse
Thanks, Is there a particular App you recommend that would highlight a specific fault, or just anything
The store I bought it from has a 28 day swap for new S3 if faulty policy, but if the S3 is faulty outside the 28 days, they send it back to Samsung.. so ide rather it went wrong now, hence, is there anything I can test
NightOrchid said:
Thanks, Is there a particular App you recommend that would highlight a specific fault, or just anything
The store I bought it from has a 28 day swap for new S3 if faulty policy, but if the S3 is faulty outside the 28 days, they send it back to Samsung.. so ide rather it went wrong now, hence, is there anything I can test
Click to expand...
Click to collapse
Ok, I tried Cartoon Camera, Multi-Lens Camera, Zoom Camera, Camera MX and Camera Effects.. all worked great. I did have lockups on these apps when I used them for the first time, but after that.. they worked great, so.. question..
Could my Lockups and Crashes be due to the fact that I was playing around with "burst shot", "Best Shot" changing white balance and metreing for the first time and the S3 was initialising the camera driver?.
I have 2 weeks left before the 28 days runs out, so ill use the camera and push the phone to its limits constantly.. is there anything I should particularly test for or try with the camera and the phone itself to make sure my S3 isnt dying?
Cheers
NightOrchid said:
Thanks, Is there a particular App you recommend that would highlight a specific fault, or just anything
The store I bought it from has a 28 day swap for new S3 if faulty policy, but if the S3 is faulty outside the 28 days, they send it back to Samsung.. so ide rather it went wrong now, hence, is there anything I can test
Click to expand...
Click to collapse
Try linecamera, or. HDR camera :good:
---------- Post added at 03:17 AM ---------- Previous post was at 03:10 AM ----------
BHARGAV33 said:
Try linecamera, or. HDR camera :good:
Click to expand...
Click to collapse
Just visit the show room.. If you really had lockups on every app...
BHARGAV33 said:
Try linecamera, or. HDR camera :good:
---------- Post added at 03:17 AM ---------- Previous post was at 03:10 AM ----------
Just visit the show room.. If you really had lockups on every app...
Click to expand...
Click to collapse
Everything seems to be working Great without issues from both lock screen and homescreen, so ide like to think that may be it was a driver setup issue, however, ill give it another day and work the Camera.. then yeah, if it does it again.. ill get it exchanged.
Thanks
NightOrchid said:
Everything seems to be working Great without issues from both lock screen and homescreen, so ide like to think that may be it was a driver setup issue, however, ill give it another day and work the Camera.. then yeah, if it does it again.. ill get it exchanged.
Thanks
Click to expand...
Click to collapse
Wishful thinking earlier because It started crashing again so I flashed XXEMC3, but still locking up or taking about 20-30 secs for camera to start, ill just exchange it.
Thanks for the help
NightOrchid said:
Wishful thinking earlier because It started crashing again so I flashed XXEMC3, but still locking up or taking about 20-30 secs for camera to start, ill just exchange it.
Thanks for the help
Click to expand...
Click to collapse
Took it back to the shop, they found the fault and offered a new device.. but I noticed I could pay more and get the Note 2, so went for that one.. less minutes, but i get an unbranded unlocked note 2.. so a no brainer really.
Il be heading to the Note 2 forum now, thanks for the help all .

[Q] Poor Camer Quality

Very recently I have been getting poor quality pictures. They look just OK. The are not really sharp and clear. Here are some samples. Any ideas? I see the dimensions are still 3264x1840 but the file sizes are also under 1MB in size. My settings haven't change and I haven't installed anything recently. I do not have any camera or picture add-on application installed either. I've uploaded the originals here: http://imgur.com/a/7Q3RS
cmajewsk said:
Very recently I have been getting poor quality pictures. They look just OK. The are not really sharp and clear. Here are some samples. Any ideas? I see the dimensions are still 3264x1840 but the file sizes are also under 1MB in size. My settings haven't change and I haven't installed anything recently. I do not have any camera or picture add-on application installed either. I've uploaded the originals here:
Click to expand...
Click to collapse
Silly question, but have you checked the lens cover for dirt or misting up internally? If the camera is not focusing correctly then the image file size would reflect this as it is not capturing any details, even tho the resolution is set high. If your phone has for example been in na air conditioned area for a long time, then gets thrown into extreme heat you may get misting internally until the phone warms up.
JAy3k1 said:
Silly question, but have you checked the lens cover for dirt or misting up internally? If the camera is not focusing correctly then the image file size would reflect this as it is not capturing any details, even tho the resolution is set high. If your phone has for example been in na air conditioned area for a long time, then gets thrown into extreme heat you may get misting internally until the phone warms up.
Click to expand...
Click to collapse
Not at all a silly question, but I cleaned the lens cover profusely - to no avail. There are no scratches on the cover - it looks pristine - as the phone is not that old. I live in Abu Dhabi, and do have that issue with the heat and air conditioning. But it hasn't been that hot yet (remarkably). it even occurs indoors...
Also congratulations on joining XDA!
cmajewsk said:
Not at all a silly question, but I cleaned the lens cover profusely - to no avail. There are no scratches on the cover - it looks pristine - as the phone is not that old. I live in Abu Dhabi, and do have that issue with the heat and air conditioning. But it hasn't been that hot yet (remarkably). it even occurs indoors...
Also congratulations on joining XDA!
Click to expand...
Click to collapse
Crumbs, do you know when this started? Was it after such a condition with the cold/hot environment, is your camera permanently taking photos like this and does the image in the view finder (screen) before you take the shot look out of focus too???
Easy to state, but you may want to try a soft reset of the phone in case the software is playing up.
Thank you.
JAy3k1 said:
Crumbs, do you know when this started? Was it after such a condition with the cold/hot environment, is your camera permanently taking photos like this and does the image in the view finder (screen) before you take the shot look out of focus too???
Easy to state, but you may want to try a soft reset of the phone in case the software is playing up.
Thank you.
Click to expand...
Click to collapse
Just started the other day. Yeah, I may have to soft reset the phone...
cmajewsk said:
Just started the other day. Yeah, I may have to soft reset the phone...
Click to expand...
Click to collapse
Give it a go and see what happens. If that does not work I would take your phone back fir repair/refund as it sounds like a hardware issue.
I have the same problem
JAy3k1 said:
Give it a go and see what happens. If that does not work I would take your phone back fir repair/refund as it sounds like a hardware issue.
Click to expand...
Click to collapse
me too the same thing happened, but I realized that it was after I updated the firmware 1.30 to 1.35. All the photos I take are like the ones you are taking. I also have no idea how to change it, because I reset the device, already changed my rom already updated to firmware 1.40 and nothing worked.
I even went back to the factory mode with a RRU and nothing!
If anyone can help us ... would be great! : Confuso:
junioremayra said:
me too the same thing happened, but I realized that it was after I updated the firmware 1.30 to 1.35. All the photos I take are like the ones you are taking. I also have no idea how to change it, because I reset the device, already changed my rom already updated to firmware 1.40 and nothing worked.
I even went back to the factory mode with a RRU and nothing!
If anyone can help us ... would be great! : Confuso:
Click to expand...
Click to collapse
Looking around the web there does seem to be a few posts about this issue, so here are a few things to try:
Force close the camera app - clear cache/data,
Try touching the screen while in the camera to see if it will auto-focus/make the focus sound - Does it focus? Or focus and then looses it?
Check for a firmware update for the camera,
See if you can uninstall any firmware updates on the camera to see if that caused the issue,
Finally - From what I have read it is most likely to be a hardware fault - return the unit.
JAy3k1 said:
Looking around the web there does seem to be a few posts about this issue, so here are a few things to try:
Force close the camera app - clear cache/data,
Try touching the screen while in the camera to see if it will auto-focus/make the focus sound - Does it focus? Or focus and then looses it?
Check for a firmware update for the camera,
See if you can uninstall any firmware updates on the camera to see if that caused the issue,
Finally - From what I have read it is most likely to be a hardware fault - return the unit.
Click to expand...
Click to collapse
I've done all this and not solved. I do not think it's hardware because this only happened after you upgrade the firmware, I believe there must be some source code that would solve it.
---------- Post added at 06:07 PM ---------- Previous post was at 06:02 PM ----------
cmajewsk said:
Very recently I have been getting poor quality pictures. They look just OK. The are not really sharp and clear. Here are some samples. Any ideas? I see the dimensions are still 3264x1840 but the file sizes are also under 1MB in size. My settings haven't change and I haven't installed anything recently. I do not have any camera or picture add-on application installed either. I've uploaded the originals here: http://imgur.com/a/7Q3RS
Click to expand...
Click to collapse
You could solve your problem? because I have the same problem and still can not.
junioremayra said:
I've done all this and not solved. I do not think it's hardware because this only happened after you upgrade the firmware, I believe there must be some source code that would solve it.
Click to expand...
Click to collapse
Entirely possible,not sure if the OP updated his firmware. But if the firmware has broken it then you have a right to send it back for repair. After all, if they do not get any reports back of camera issues it is unlikely they will rush out a fix.
JAy3k1 said:
Entirely possible,not sure if the OP updated his firmware. But if the firmware has broken it then you have a right to send it back for repair. After all, if they do not get any reports back of camera issues it is unlikely they will rush out a fix.
Click to expand...
Click to collapse
I live in Brazil and here there is no HTC store. I bought this device in the U.S. and I can not eviar the device there. So I'm trying to solve here, asking for help from our colleagues who are hackers cell.
Ah, that would make things rather difficult then. :/
I am thinking this is a hardware issue as well. My camera version is 4.0.522443. I remember updating the camera as soon as the update came out, sometime in January I think. It has been taking great photos since about a week ago. I haven’t installed anything new – just an update for ES File Explorer, which I uninstalled but it hasn’t made any difference in the quality of the pictures.
I may have to bite the bullet and send it in for repair.
Could there be moisture under the lens?
Sent from my HTC One X+
yourguitarist said:
Could there be moisture under the lens?
Sent from my HTC One X+
Click to expand...
Click to collapse
Looks it, blurred images from what I can see. No software will fix that.
Sent from my HTC One X+ using xda premium
yourguitarist said:
Could there be moisture under the lens?
Sent from my HTC One X+
Click to expand...
Click to collapse
It's possible - but it looks clear to me...
somemadcaaant said:
Looks it, blurred images from what I can see. No software will fix that.
Sent from my HTC One X+ using xda premium
Click to expand...
Click to collapse
I agree. Oh well..
Might be a silly idea but what about cracking it open to remove moisture, plenty of articles about it? Or send it back in for repair.
Sent from my HTC One X+ using xda premium
somemadcaaant said:
Might be a silly idea but what about cracking it open to remove moisture, plenty of articles about it? Or send it back in for repair.
Sent from my HTC One X+ using xda premium
Click to expand...
Click to collapse
Not silly - but will I void the warranty if I do this/
somemadcaaant said:
Might be a silly idea but what about cracking it open to remove moisture, plenty of articles about it? Or send it back in for repair.
Sent from my HTC One X+ using xda premium
Click to expand...
Click to collapse
I believe that there is a hardware problem, because the pictures are of a size less than 1M. Does your scripte media_profiles not solve the problem? I'm trying to copy and replace the orginal file, but by not giving Filexpert.
---------- Post added at 10:05 AM ---------- Previous post was at 10:01 AM ----------
somemadcaaant said:
Might be a silly idea but what about cracking it open to remove moisture, plenty of articles about it? Or send it back in for repair.
Sent from my HTC One X+ using xda premium
Click to expand...
Click to collapse
how do I copy the media to the folder etc? I am trying to copy, but the android does not allow me subistituir the original file. How to do it?
cmajewsk said:
Not silly - but will I void the warranty if I do this/
Click to expand...
Click to collapse
Yeah for sure, best send it in.
Sent from my HTC One X+ using xda premium
---------- Post added at 03:20 PM ---------- Previous post was at 03:11 PM ----------
junioremayra said:
I believe that there is a hardware problem, because the pictures are of a size less than 1M. Does your scripte media_profiles not solve the problem? I'm trying to copy and replace the orginal file, but by not giving Filexpert.
---------- Post added at 10:05 AM ---------- Previous post was at 10:01 AM ----------
how do I copy the media to the folder etc? I am trying to copy, but the android does not allow me subistituir the original file. How to do it?
Click to expand...
Click to collapse
If u have this smudged or blurred issue with your camera my config won't help.
Best factory reset your phone but I doubt that will help either.
To copy over the media_profile you need root access first by unlocking your bootloader and installing super user rights, then just use copy over with a root enabled file browser like root explorer and reboot.
Sent from my HTC One X+ using xda premium

[Q] Original smart cover problem

Hi, today i have updated my tablet (model SP511) to the android 4.4.4. After the update I have noticed that closing the cover is not putting the tablet on sleep and the screen stays on. Opening the cover works as expected. Anyone else with this issue or i am missing something?
Same here
Sent from my SGP512 using Tapatalk
philip67 said:
Hi, today i have updated my tablet (model SP511) to the android 4.4.4. After the update I have noticed that closing the cover is not putting the tablet on sleep and the screen stays on. Opening the cover works as expected. Anyone else with this issue or i am missing something?
Click to expand...
Click to collapse
How did you update may I ask?
edge3uk said:
How did you update may I ask?
Click to expand...
Click to collapse
OTA.
I wish there was more firmwares to flash for this tablet. The phone there's loads, but it's clearly the best tablet and there's nothing.
Same here + no root Went back to 4.4.2
Aww. That sucks! Sony always do this! That means there'll be another update in a week or two to fix that!
My tab hasn't this problem. I've updated it via PC Companion.
If it helps...
Witch model?
SGP511 / 16Gb Wifi only.
Same for me too. I hope it will be fixed soon : that is quite annoying.
32 Go SGP512, updated via OTA
(BTW I had troubles with my regular headphones from xiaomi wich now works fine!)
I have a SGP521 (16GB+LTE) and I have updated to 4.4.4 without experiencing this issue. I updated using the Bridge for Mac software (not OTA).
My tablet isn't sleeping any more with the smart cover after going to 4.4.4 ota. Going to try a reboot
Sent from my SGP512 using Tapatalk
---------- Post added at 06:29 PM ---------- Previous post was at 06:25 PM ----------
And that didn't help. Darn it. I'm so used to that auto sleep on close, I can look forward to reduced battery life until this is fixed then
Sent from my SGP512 using Tapatalk
This bug has been reported in Sony's support forum, they said they are looking into it. I also have this problem, and I updated via flashtool with factory reset.
I have just got off the phone with Sony support and they have escalated this issue and are looking for a Z2 tablet to test it on.
They did also suggest that I tried doing the update not OTA as this can cause issues but it seems to affect people either way looking at this thread.
Same problem here, very annoying. No official Sony cover.
Did a fresh install with root.
same issue. updated ota. the case is now useless as it causes the tablet not sleep if I forget to turn it off manually
same here.
Now I'm disappointed: lid doesn't work, root doesn't work, backlight sometimes broken...
Same issue here.
It's okay if nothing is running that keeps the tablet awake as it sleeps after a while anyway. Unfortunately, if your wife is playing candy crush and just closes the lid and it will just run down the battery!

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