[Q] Can a ROM Change Your Call Quality? - HTC Rezound

Since we're not flashing radios, is it still possible that a ROM could change call quality?
My call quality is bad now and was really good before flashing the ROM. Ineffibalis GB version. Hadn't read anything about it in that thread so thought I'd ask in general forum to see if that is even possible that that is the cause. Or the kernel? Or the combo?
I have low volume on speakerphone now, to the point where I need to hold it up to my ear as if it's not even on. If I don't use speakerphone on one call I could barely hear my friend and now I just got off phone with a different friend and she was louder (she always is ) but it was distorted. She said I sounded muffled.

Okay, everything was fine on the call to my mom, good thing since it's her birthday.
Will test again with the same friends later.
EDIT: Okay, this may have been a false alarm as far as it doesn't seem to be a permanent issue. Before I called my mom I had installed Adaway and needed to reboot for that so maybe the reboot helped. I called one of the same friends again and it was normal on my end and better on hers, she did still say I was sounding a little bit muffled but I doubt it was anything major that was really a problem and could have been her headset.

Happy birthday, fera's mom! Lol the only issue I had on that rom was that my speakerphone seemed to disappear.
Sent from my Transformer Prime TF201 using xda premium

Related

[Q] Camcorder recording very muffled sound

I have noticed that when I record video with the Thunderbolt that the picture quality is out of this world but the sound quality is terrible at best. I can barely hear my TV playing just 6 or 7 feet away from me. Anyone else have this problem?
I am running Infected ROM but have had this problem since it came out of the box.
Also, I was wondering, if I called VErizon support on this, could they tell that I had my phone rooted just by being on the phone with them?
This issue has been discussed on xda as well as a few other forums (htcs own community as well). I havent found an explanation or anything that fixes it unfortunately. I'm kinda upset about this since I'm constantly taking videos on my phone.
Sent from my ADR6400L using XDA App
sm0k3y-TB said:
I have noticed that when I record video with the Thunderbolt that the picture quality is out of this world but the sound quality is terrible at best. I can barely hear my TV playing just 6 or 7 feet away from me. Anyone else have this problem?
I am running Infected ROM but have had this problem since it came out of the box.
Also, I was wondering, if I called VErizon support on this, could they tell that I had my phone rooted just by being on the phone with them?
Click to expand...
Click to collapse
They don't know you're rooted. I exchanged my Moto droid 4 times, it was rooted each time. I often called them and they would just send me another. The buttons kept going bad on my phones. Bad luck I guess.
It uses the mic at the bottom of the phone (same one for phone calls) so make sure you're not covering that up. And it seems that unless whatever you're recording is close, you'll have issues. There was a post somewhere from someone who contacted HTC and was told it was due to the noise cancelling software
Well at least if its software related maybe it can be fixed in the first update. It's a shame to have such great video quality with such horrendous sound.
PJnc284 said:
It uses the mic at the bottom of the phone (same one for phone calls) so make sure you're not covering that up. And it seems that unless whatever you're recording is close, you'll have issues. There was a post somewhere from someone who contacted HTC and was told it was due to the noise cancelling software
Click to expand...
Click to collapse
ignore what I posted, I am tired and that was stupid lol.

[Q] Poor sound quality of music through headphones

Hi,
I really hope i dont have a faulty device, but the sound through my headphones (which have been working a day before on my beloved htc hero perfectly) is rather week, 75% maybe of the top volume i could reach on my hero.
I've already tried this in the default music app, and also on Jango Radio (internet music app).
the sound is rather week and also kind of not crystal clear.
is anybody else having this problem? and what can i do about it?
thanks alo!
Yes, actually I have the same thing, and I think a software problem with the music player, it stops when I raise the volume or when i press on the 5.1 ch icon or sometimes on it's own
Sent from my GT-I9100 using XDA Premium App
I never get these threads..I have some Sure Klipsch gold, which aren't the most sensitive and in think i know what you mean. Just stuff them in your ears some more.
Sent from my GT-I9100 using Tapatalk
music player sounds good through headphones
no guys music player sounds good through headphones only when u hav done this........
when u inserted the headphones open the music player and play any one song and press the topmost left buttun namely "5.1 ch" and increase volume level to max. then u can hear the pleasant sound.......any song.....its working very good for me....
let u guys try it.......
crypticc said:
I never get these threads..I have some Sure Klipsch gold, which aren't the most sensitive and in think i know what you mean. Just stuff them in your ears some more.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
if you have nothing informative to add, please don't.
k?
thanks!
Working fine!!
I've been using other earphones, but when i tried the one coming with the phone......blast!!!! that's y it was giving me problems!
Super dooper!!
sorry SGS II i underestimated u!!
Definitely the best phone ever up till now
I also noticed really bad quality with the stock headset.. After trying with the headphones from an iPod, the sound quality was much better.. So i guess the problem is really the stock headset.
The stock headphones are pretty bad. I don't get low volume. In fact, I get large amounts of distortion on higher volumes when using headphones. The sound quality is poor, but after tweaking with an EQ (PowerAMP!) it can be some-what salvaged.
There are also options in music player itself (equaliser and effects). For me it is sufficient to improve quality to desired level.
Is audio level & quality same as galaxy S
I am confused between Galaxy sII & xperia neo. I am shifting from Galaxy S, I got the phone refunded from samsung before this I have a wave, that also was refunded by samsung. Its obvious that I am a bit afraid going for samsung this time but still feel they are the best. I got this info from research that Galaxy SII doesn't have a good audio quality in comparison with the legendry Galaxy S. I can't afford to take risk for a 30K phone if it doesn't play good music because carrying an Ipod is virtually impossible if u already have S II in ur pocket. Thats the reason I have narrowed down to galaxy S II or Xperia Neo. But I need to confirm if its not even to galaxy s level in terms of audio quality and volume levels, plz help me folks, I am waiting for some helping replies and plz don't blind fold urself being loyal to ur device becoz my respect for Samsung is immortal, its just that I can't spend 30K blindly. I will have to consider the music segment.
(Only through Headphones)
holydire said:
Hi,
I really hope i dont have a faulty device, but the sound through my headphones (which have been working a day before on my beloved htc hero perfectly) is rather week, 75% maybe of the top volume i could reach on my hero.
I've already tried this in the default music app, and also on Jango Radio (internet music app).
the sound is rather week and also kind of not crystal clear.
is anybody else having this problem? and what can i do about it?
thanks alo!
Click to expand...
Click to collapse
Just do a fine tuning on your volume settings with the 'Samsung Secret Codes'
See this thread for guidance: http://forum.xda-developers.com/showthread.php?t=1069015
Although for hearing music I had no problems, it was necessary for me to boost the headset volume for voice calls.
oh common, stop with this volume settings with Samsung secret codes, that has been posted by many here that this thing doesn't work. The numbers are re setting themselves back to original. The overall volume is just too low on this phone. I hope the 2.3.4. will adjust it higher.
Highly recommended:
To get clear sound from your Galaxy S II, simply install the free version of the brilliant "Equalizer"-app from Market. It has a five-band equalizer. From there you can increase the levels of the desired frequencies, treble, bass, midrange etc. The Galaxy S II has far to low default treble. This app takes care of that No root, no hassle.
There is also a paid version, but it is just needed if you want more than one custom preset.
But What about the levels of volume? Is it at par with the old Galaxy S?
... .
carlitos66 said:
oh common, stop with this volume settings with Samsung secret codes, that has been posted by many here that this thing doesn't work. The numbers are re setting themselves back to original. The overall volume is just too low on this phone. I hope the 2.3.4. will adjust it higher.
Click to expand...
Click to collapse
Well, I'm sorry for your insoluble problem, but I effectively fixed my volume problem in a permanent way (with various reboots with unchanged config after tweaking) using these codes.
I do apologise for my useless advice. I was only trying to help.
I hope you find a solution for your problems soon.
Sent from my GT-I9100 using XDA app
angelomaldito said:
Well, I'm sorry for your insoluble problem, but I effectively fixed my volume problem in a permanent way (with various reboots with unchanged config after tweaking) using these codes.
I do apologise for my useless advice. I was only trying to help.
I hope you find a solution for your problems soon.
Sent from my GT-I9100 using XDA app
Click to expand...
Click to collapse
Actually, I've solved my volume problems following the guide of this thread: http://forum.xda-developers.com/showthread.php?t=741012 . and not the other one that I mentioned above. Unfortunately, it seems that it applies only for voice and video call volume, not for the media player. That said, I have to say that my music player is very loud, either using the headset or the speaker. I'm using the KE7 stock ROM.
Best of luck for you all guys.
the link you provide is for the old Galaxy S1, and even there guys complain about low level of EAR SPEAKER, and that the tweaked numbers reverse back to original after phone restart or re boot. So my question is: how did you make the new numbers to stay on your phone? I am using same KE7 and stock firmware as well. I can't raise the volume by these codes at all, doesnt stay not even 2 phone calls. Can you reveal the magic how did you do it? ( no offense to you at all, I am just helpless because I can't barely hear people calling me, driving in my car - Mercedes btw...)
Thank you for your help
Most stores (in Sweden anyway) have the phone so you can try it yourself, just go to a shop where either a manager carries it or the store has a demo of it and bring your headphones! You can't go wrong with that!
I have a really nice piece of Denon's (AH-D1001) and even though the phone can't power as well as the older galaxy s, I get a really natural good sound with mine and it's just loud enough. No EQ needed.
carlitos66 said:
the link you provide is for the old Galaxy S1, and even there guys complain about low level of EAR SPEAKER, and that the tweaked numbers reverse back to original after phone restart or re boot. So my question is: how did you make the new numbers to stay on your phone? I am using same KE7 and stock firmware as well. I can't raise the volume by these codes at all, doesnt stay not even 2 phone calls. Can you reveal the magic how did you do it? ( no offense to you at all, I am just helpless because I can't barely hear people calling me, driving in my car - Mercedes btw...)
Thank you for your help
Click to expand...
Click to collapse
Yes, the original thread was for the ancient SGS1, nevertheless, the command still works for the SGS2 (at least for my device). Before I did the 'fine tuning' on my volume settings (following the SGS1 guide on the mentioned thread), I could barely hear the other person's voice in a phone call while using the headset. Now I adjust the volume around 70-75% for making phone calls using the headset, which is more than enough for me. I didn't do anything different than the guide says, and I have no idea why it doesn't work for your device.

Bad call quality

Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
Click to expand...
Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Click to expand...
Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
Click to expand...
Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
Click to expand...
Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
Click to expand...
Click to collapse
i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
Click to expand...
Click to collapse
On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
Click to expand...
Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that

[Q] Poor call quality on the Xperia Z2

Maybe some one can help me out here....recently purchased a Z2 and everything is running wonderfully on it, BUT I have struggled to get get good quality out of the earpiece. I can not pinpoint what the problem is, and my service provider and local Sony Centre refuse to help me out because the phone is imported. Almost every single call I have made has a terrible static, tinny sound. At times its better, other times I cannot even hear the other person on the other line. I have changed sim cards which didn't really help, tried other service provider sim cards which helped only a little. The strange thing is that when I run the diagnostics app on the phone, my ringtone playing through the earpiece is crystal clear and sounds really good. Also if I plug headphones in, the call quality improves immensely. I have read that the .314 firmware upgrade is supposed to enhance the call quality of the Z2 but I'm not sure if its addressing the specific issue I am having, also the firmware update is not available yet in my country. I don't want to send the phone back to Europe even though I have a warranty through the retailer that sold me the phone because who knows how long it will take for them to sort this out?! Has anyone experienced what I am experiencing? Do all Z2's have crappy, static, tinny call quality?
guitarhsredda15 said:
Maybe some one can help me out here....recently purchased a Z2 and everything is running wonderfully on it, BUT I have struggled to get get good quality out of the earpiece. I can not pinpoint what the problem is, and my service provider and local Sony Centre refuse to help me out because the phone is imported. Almost every single call I have made has a terrible static, tinny sound. At times its better, other times I cannot even hear the other person on the other line. I have changed sim cards which didn't really help, tried other service provider sim cards which helped only a little. The strange thing is that when I run the diagnostics app on the phone, my ringtone playing through the earpiece is crystal clear and sounds really good. Also if I plug headphones in, the call quality improves immensely. I have read that the .314 firmware upgrade is supposed to enhance the call quality of the Z2 but I'm not sure if its addressing the specific issue I am having, also the firmware update is not available yet in my country. I don't want to send the phone back to Europe even though I have a warranty through the retailer that sold me the phone because who knows how long it will take for them to sort this out?! Has anyone experienced what I am experiencing? Do all Z2's have crappy, static, tinny call quality?
Click to expand...
Click to collapse
Hey there, sadly i experienced the same. I came from SGSIII, and the difference of call quaility is not compareable. I've heard and read that this is a Sony illness and there's been long time ago. Recently i flashed .314 ROM however that hasn't been released in my country either. I don't want to depress you but the quality hasn't changed at all. Tried every f....ing Sound Settings, but not a step forward.
I'm desperately waiting for the next release of firmware, maybe there'll be some improvement.
kirby76 said:
Hey there, sadly i experienced the same. I came from SGSIII, and the difference of call quaility is not compareable. I've heard and read that this is a Sony illness and there's been long time ago. Recently i flashed .314 ROM however that hasn't been released in my country either. I don't want to depress you but the quality hasn't changed at all. Tried every f....ing Sound Settings, but not a step forward.
I'm desperately waiting for the next release of firmware, maybe there'll be some improvement.
Click to expand...
Click to collapse
Thanks for the feedback. Today I started using a different service provider and I must say that the calls have improved a lot. Will be testing more networks through out the week, but i think the call quality issues may be network related! The calls still have a fuzzy quality to them but not as bad.
guitarhsredda15 said:
Thanks for the feedback. Today I started using a different service provider and I must say that the calls have improved a lot. Will be testing more networks through oit the week, but i think the call quality issues may be network relqted! The calls still have a fuzzy quality to thwm but not as bad.
Click to expand...
Click to collapse
Interesting. My provider(T-mobile) says they provides HD call quality. Honestly: i believe them. Ridiculous, the first Ericsson phone i had gave me better sound. I think it's all software related, c'mon Sony, don't ruin this great phone with this annoying incident.
kirby76 said:
Interesting. My provider(T-mobile) says they provides HD call quality. Honestly: i believe them. Ridiculous, the first Ericsson phone i had gave me better sound. I think it's all software related, c'mon Sony, don't ruin this great phone with this annoying incident.
Click to expand...
Click to collapse
I must say its a really confusing issue. I am getting mixed results on the other sim so far, when the calls are good then they are GREAT! I have reverted back to my old sim and am now getting OK call quality, still fuzzy but bearable. It just confuses me that the diagnostics tests gives me a lovely rich sound out of the earpiece, but then an actual call is absolute rubbish! Maybe its an antennae issue???

[Q] Noise/hissing in speaker during calls (quiet)

Hi, everyone!
I'm G850F owner, and I have quiet noise/hissing in top speaker during calls. It's there all the time GSM is working, including tones before pickup.
It sounds like old radio receiver between stations. Doesn't disturb phone calls, however it's still very annoying. Not everyone hears it.
It's constant volume level, independent of call volume, so it's best heard when volume is at minimum and between dial tones. Same sim-card sounds ok in other phones.
I've heard about "Comfort noise" thing, but not sure that is it: I've tried 10+ different phones and smartphones, and only 1 old Nokia sounded like that. And it's not comforting at all
I've even went to shop and they gave me another device to test - same result. Device was from same batch as mine, however.
So... the question is: do you hear it, how is it comparing to other devices, and do you have some more information?
P.S. When recording call and then listen to recording using same speaker - no noise. So it's either interference from GSM module to speaker, or I don't know what ) Maybe it's software? Then there should be a way to remove/lower it.
SnipER.UA said:
Hi, everyone!
I'm G850F owner, and I have quiet noise/hissing in top speaker during calls. It's there all the time GSM is working, including tones before pickup.
It sounds like old radio receiver between stations. Doesn't disturb phone calls, however it's still very annoying. Not everyone hears it.
It's constant volume level, independent of call volume, so it's best heard when volume is at minimum and between dial tones. Same sim-card sounds ok in other phones.
I've heard about "Comfort noise" thing, but not sure that is it: I've tried 10+ different phones and smartphones, and only 1 old Nokia sounded like that. And it's not comforting at all
I've even went to shop and they gave me another device to test - same result. Device was from same batch as mine, however.
So... the question is: do you hear it, how is it comparing to other devices, and do you have some more information?
P.S. When recording call and then listen to recording using same speaker - no noise. So it's either interference from GSM module to speaker, or I don't know what ) Maybe it's software? Then there should be a way to remove/lower it.
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Hmmm i do not know what it is. But just FYI I have come across a few threads about this issue for the Alpha on a Swedish Android forum (Swedroid) . A couple of people there are having this issue. So far I have not seen any solution.
Interesting! Just got mine and I have the same problem. So it's just us or everyone has that problem? When I use the earphones it gets a whole better! Is it common or I should return mine asap?
Common unfortunately. I've got used to it ) Not all people hear it at all.
SnipER.UA said:
Common unfortunately. I've got used to it ) Not all people hear it at all.
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That's a pity coz I was almost sure that I got the perfect phone except from that apparently! that sound of a frying pan drives me nuts! Anyway since everyone has the same issue and I don't have a faulty one I can get used to it! Thanks a lot for replying!

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