PRIME or NOT - Asus Eee Pad Transformer Prime

Guys!
I just sold my Galaxy tab 10.1 for the prime,but reading from this forum with GPS and WIFI problem...
Should i BUY IT or NOT?
Or wait for the next TABLET....

dmoney94 said:
Guys!
I just sold my Galaxy tab 10.1 for the prime,but reading from this forum with GPS and WIFI problem...
Should i BUY IT or NOT?
Or wait for the next TABLET....
Click to expand...
Click to collapse
Get it. There are a lot of people on here, including myself, that love their primes.
Sent from my Evo 3D on viperROM
If I've helped you in any way... hit the "Thanks" button.

It is a great device that while it has a few issues here and there its nothing to throw the level of fits some do here. At very least give it a try and make your own judgements.

dmoney94 said:
Guys!
I just sold my Galaxy tab 10.1 for the prime,but reading from this forum with GPS and WIFI problem...
Should i BUY IT or NOT?
Or wait for the next TABLET....
Click to expand...
Click to collapse
If you read through some of the longer threads you'll see references to "good" Prime's and "bad" Prime's. The loyalists will say their "good" Prime's are in the majority while those with issues will say the "bad" Prime's are. There have been Prime's in the first batch w/o issues and samples of the latest build with them. Some people have had to go through quite a few exchanges to get a Prime they're happy with while some got a "good" Prime from the first batch built on the first shot. Keep in mind that both "good" and "bad" are subjective. With that said, it's your call.

I would definitely get it. I have one and yes there was wifi and GPS issues but a recent update has fixed the wifi issue on my prime

Keep reading and do what's best for you. Its a divided community and you are bound to get flamed just for this post.
Sent from my MB860 using Tapatalk

sdelliott31 said:
Its a divided community
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Which, indirectly, is an answer unto itself.

who needs GPS?
Well, i decided to open my box. it's the new champagne version and as the wifi works (so far) the gps doesn't at all.. then again it's snowing here so it may not work until there's a nice, clear day. i'm giving mine the benefit of the doubt and we shall see over the coming weeks if it was a good decission or a bad one as i will end up making a thread about what issues i come across eventhough i haven't gotten even midway through a quarter of the threads based around this workhorse.
stay tuned. but as for me, even with the gps not being amazing, or even working... i'm still happy at this point

There is quite alot of complaining going on here. But dont let yourself be fooled by that. There are/were some issues with Primes, my guess is that its mostly early models that had some preproduction problems.
Most users here are very happy with their Primes myself included. My wifi is perfect wherever i am in our house, i could even use it in the garden if it werent -10° Celcius
In fact if i compare it with wifi analyzer to my phone its almost always a bit stronger. Also my GPS works pretty reasonable when i'm outside, getting a fix in under a minute, not the strongest but it works.
Everything else is just astounding. Browsing, gaming, reading books/comics ist just an amazing experience. Everything is smooth, battery is amazing (no .13 patch in europe yet), in fact i hardly ever power up my desktop pc anymore. High quality flash in fullscreen or even outputted to an HDTV is just nice.
Oh and i have a perfectly smooth and working n64 and psx with me now. All the time Wh00t!?
I really have nothing bad to say at this point. And btw, this is the first unit i got. No exchange was needed.

If you are comfortable dealing with bugs, exchanging the product several times until you receive a good working unit, receiving little to no support, being without the tablet during RMAs, and probable hardware issues which cannot be fixed with software, I say buy it.
Myself, I returned mine for something more stable, the acer A200. I'm waiting for either a fixed TF201 or a different quad core tablet.
I received a bad unit and might seem negative. Good luck with whatever you decide.
Sent from my A200 using Tapatalk

Get it, try it. If you like it, keep it. If not, return it. But, do NOT keep it past the return period if you actually want to return it.
Keep in mind that any future update may make you wish you had returned it.
Sent from my Transformer Prime TF201 using Tapatalk

- If you want to use GPS with your tablet I would recommend waiting.
- If you do not have a pressing desire/need for a tablet right now I would recommend waiting.
Given those two qualifications I would say go for it but do so with open eyes. Know your return window and if your unit has problems, or you can not live with the limitations, then be sure to return it in time. Personally I am quite fond of my TP but it would be foolhardy to deny that many have had problems.
If you can wait till June/July then I would recommend waiting for the 700 series transformer. Chances are Asus will have learned something from the TP and will update the wireless. Additionally by then the tegra 3 chipset will have been around long enough for the supporting code to be better situated. Finally the reported 1920x1200 screen is very enticing for me.
Ignoring the 700 I am sure the other manufacturers are not sitting on their laurels either. It might be worth a wait to see what comes out.

Thank everybody for your comments....
Now its time for me to decide....

dmoney94 said:
Thank everybody for your comments....
Now its time for me to decide....
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Click to collapse
Are you a betting man (or woman)? Now that your question's been answered, I'll bet you an accessory this post is up to four pages by this time tomorrow and never leaves the front page. Such is the emotion the Prime evokes.

BostonDan2 said:
If you are comfortable dealing with bugs, exchanging the product several times until you receive a good working unit, receiving little to no support, being without the tablet during RMAs, and probable hardware issues which cannot be fixed with software, I say buy it.
Myself, I returned mine for something more stable, the acer A200. I'm waiting for either a fixed TF201 or a different quad core tablet.
I received a bad unit and might seem negative. Good luck with whatever you decide.
Sent from my A200 using Tapatalk
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I couldn't have said that better myself. I would still give it a shot. Who knows, you may get a "Good Prime".
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
JanetPanic said:
- If you want to use GPS with your tablet I would recommend waiting.
- If you do not have a pressing desire/need for a tablet right now I would recommend waiting.
Given those two qualifications I would say go for it but do so with open eyes. Know your return window and if your unit has problems, or you can not live with the limitations, then be sure to return it in time. Personally I am quite fond of my TP but it would be foolhardy to deny that many have had problems.
If you can wait till June/July then I would recommend waiting for the 700 series transformer. Chances are Asus will have learned something from the TP and will update the wireless. Additionally by then the tegra 3 chipset will have been around long enough for the supporting code to be better situated. Finally the reported 1920x1200 screen is very enticing for me.
Ignoring the 700 I am sure the other manufacturers are not sitting on their laurels either. It might be worth a wait to see what comes out.
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Good post.

BarryH_GEG said:
If you read through some of the longer threads you'll see references to "good" Prime's and "bad" Prime's. The loyalists will say their "good" Prime's are in the majority while those with issues will say the "bad" Prime's are. There have been Prime's in the first batch w/o issues and samples of the latest build with them. Some people have had to go through quite a few exchanges to get a Prime they're happy with while some got a "good" Prime from the first batch built on the first shot. Keep in mind that both "good" and "bad" are subjective. With that said, it's your call.
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Nvm...lmao. just take a look St The positive Transformer thread in my signature. But remember OP,
NOTHING IS AS GOOD AS IT SEEMS AND NOTHING IS AS BAD AS IT SEEMS. SOMEWHERE IN BETWEEN REALITY FALLS!

demandarin said:
Nvm...lmao. just take a look St The positive Transformer thread in my signature. But remember OP,
NOTHING IS AS GOOD AS IT SEEMS AND NOTHING IS AS BAD AS IT SEEMS. SOMEWHERE IN BETWEEN REALITY FALLS!
Click to expand...
Click to collapse
Janet said it best. If you don't need a tablet right now, there's zero harm in waiting. Hopefully Asus will work through the issues and a Prime purchased in the future will be more stable. If not, there are other tablets coming out so there will be something to compare to. Hopefully at MWC on the 27th manufacturers will do more than have a beauty pageant and actually announce some release dates.

If you are going to give it a try - make sure you buy from a store with a good return policy. 30 days, no shipping back fees and no restocking fees.
I have returned 2 and will return the 3rd. All of them had problems.

From my experience, I was amazed when it was advertised. I bought it, wasnt satisfied, exchanged it, wasnt satisfied again, in process of exchanging it, then the update screwed my wife's prime, so I returned that hers and cancalled mine for a full refund. We choose to wait for the prime to get its bugs out or a newer or better one to come out that we can try out and see if it something we can rely on.

BostonDan2 said:
If you are comfortable dealing with bugs, exchanging the product several times until you receive a good working unit, receiving little to no support, being without the tablet during RMAs, and probable hardware issues which cannot be fixed with software, I say buy it.
Myself, I returned mine for something more stable, the acer A200. I'm waiting for either a fixed TF201 or a different quad core tablet.
I received a bad unit and might seem negative. Good luck with whatever you decide.
Sent from my A200 using Tapatalk
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Click to collapse
+1 the future does not look good for this particular model of a new line comes out maybe then it would be worth it if they get QC under control with the processor.

Related

when are the next generation primes going to be out

My prime has some minor problems (something Loos inside and one corner of the screen is like unstuck or something) so I'm gonna return it to best bug soon. But I'm wondering how long I need to wait to get the second generation of primes to get in stick at places like amazon.
Sent from my SGH-I897 using XDA App
there is no second generation prime. if you exchange now, chances are good to get one with issues fixed found in some units. As far as GPS goes, depending on when u get the prime, its likely to be taken out of the Prime or drivers for it disabled. Since Asus knows of the issues now, most new units should be corrected now. wait at least a week or 2 if you can. the longer you hold off, more than likely get a newer unit with problems fixed.
Actually reading your post again, if its just a screen issue, you could just exchange it now and new unit should be fine. I have one of first ones when it came out and have no screen issues.
Thanks I think I'm gonna go to best buy this weekend to return it. If Amazon has then in stock I'll probably get it from them this time.
Sent from my SGH-I897 using XDA App
Better yet,
#1 Since no one know when primes or docks are being shipped until they are given a tracking #
#2 Since, we can get no real straight answers on GPS/WIFI etc...
Why would you muddy up the forums with questions like these? Not trying to be a ****, just get tired of people posting things that NO ONE can answer, or if they can won't.
IMO, some people have too much time on their hands and will never be happy with a product unless they make it themselves, then they will be the only on happy as others will find flaws. THERE WILL NEVER BE A PERFECT PRODUCT PEOPLE!!! If there were there would never be "The next best thing".
Jumps off soapbox....
Also, I was a lucky one and got the 1st TP at my gamestop and I love it! My Dock arrives Tuesday from Newegg, screw you Amazon! (I was one one the ones who had my TP and dock canceled in their big SNAFU and re-ordered it when they allowed us to and canceled after I got confirmation I was getting from others that I ordered afterwards but getting it sooner.
I think it's a very valid question just in case someone might have a good idea answer. There are tons of folks on this sight with loads of information.
I am happy with my Prime but I am also not quite sure if it's *right*. I know the browser is slow but I've switched browsers and I still get rendering problems and blinking checkered board swatches all the time. I've read the touch screen calibration thread several times over and I think mine is kinda iffy there, too. Especially corners and when I'm trying to place the curser back in the middle of a paragraph or sentence.
So my thought right now is to wait it out, see what more I can find out, I have until early February to return it. Maybe by then newer production units will be out and perhaps there will fewer issues. Sometimes I think mine is perfect, other times I wonder. Now that more are available I am going to compare mine to a friends, look at the at Best Buy, and make sure mine is "right". It's damn close, I just want to make sure.
I'm not due to receive mine until the end of this month and maybe it's a blessing in this case since Asus' production line is probably going through an overhaul in quality and inspection. Your decision to wait it out may be worthwhile, at least until the ICS is ota and then you'll find out if it fixes your problems.
3G version of Prime expected in March per this article http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aALL&ID=201201060022
n11 said:
3G version of Prime expected in March per this article http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aALL&ID=201201060022
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Holy ****... that's news to me... first and only story I've see saying a 3G version is coming. Wonder is they didn't have it confused with Acer??
Removing GPS from the spec sheet or the Prime?
demandarin said:
there is no second generation prime. if you exchange now, chances are good to get one with issues fixed found in some units. As far as GPS goes, depending on when u get the prime, its likely to be taken out of the Prime or drivers for it disabled. Since Asus knows of the issues now, most new units should be corrected now. wait at least a week or 2 if you can. the longer you hold off, more than likely get a newer unit with problems fixed.
Actually reading your post again, if its just a screen issue, you could just exchange it now and new unit should be fine. I have one of first ones when it came out and have no screen issues.
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Click to collapse
The ASUS FB posting said they were removing the GPS from the spec sheet not the chip from the tablet. Have you seen other information regarding any other action they are taking? I assume their FB announcement meant it would not be an advertised feature but the capability would still exist as an unadvertised feature.
Today was the official launch of the TP in The Netherlands and Asus Benelux confirmed there will be a 3G version within 3 months.
BTW Preorders were up today, ordered a 64 Gb Amathyst Grey.
Delivery Januari 10
[Q] May I assume that a 3G version could be used in wifi only mode and the only drawback would be the higher purchase price (no data charges if you never sign up for a 3G plan).
It appears something new may be on the way:
http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aALL&ID=201201060022
they should let us exchange for the 3g
model for free!!!
I wonder if this model will be the same size and work with the same dock?
Sent from my Transformer Prime TF201 using Tapatalk
Wordlywisewiz said:
they should let us exchange for the 3g
model for free!!!
I wonder if this model will be the same size and work with the same dock?
Sent from my Transformer Prime TF201 using Tapatalk
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I wonder if this is for real at all... this is the first I've herd of it, and this is the only website reporting it. Wonder if any more info. will be released next week at CES???
Sent from my MB860 using xda premium
Prime 3G
And though the company’s German arm previously stated that there were no plans to bring a mobile broadband version of the tablet to market, another part of the Asus seems to think differently. Tablet Writings reports that the Asus office in charge of Belgium, the Netherlands and Luxembourg stated that a 3G Transformer Prime will be available some time in the future.
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I'm not allowed to post the link to the source but it should be found on androidcommunity.com

RMA Status and Results

I thought I would start a hopefully one stop shop thread on everyone who RMA the Prime and if there were any changes / results / things better worse. Maybe having all this under one roof would help not only with searching, but help us start working together.
I'll begin.
Sent my Prime in and was received by Asus 1/14
Status: in Repair
Reason for RMA: chip on bottom, light bleed, GPS and weak Wifi
ICS installed when sent in? Yes
I may be off base but I was curious if others were getting their Primes back yet and any changes.
sdelliott31 said:
I thought I would start a hopefully one stop shop thread on everyone who RMA the Prime and if there were any changes / results / things better worse. Maybe having all this under one roof would help not only with searching, but help us start working together.
I'll begin.
Sent my Prime in and was received by Asus 1/14
Status: in Repair
Reason for RMA: chip on bottom, light bleed, GPS and weak Wifi
ICS installed when sent in? Yes
I may be off base but I was curious if others were getting their Primes back yet and any changes.
Click to expand...
Click to collapse
If you sent it in with a chip they are going to say you damaged it, and they are going to charge you to repair it.
I hope I am wrong but I think that is what will happen. Sorry to give you the bad news.
I really wasnt lookimg for that kind of response rather ones that RMA their units, get them back and if anything changes foe better or worse or problems solved.
Sent from my MB860 using Tapatalk
Found out today that a new Prime is being overnighted to me. Serial number c10 and the last 4 is 1900. I don't know if there is anything different. Has anyone else had any RMA results?
I could get it back since its sealed and return it which is what I'm contemplating. Decisions.
sdelliott31 said:
Found out today that a new Prime is being overnighted to me. Serial number c10 and the last 4 is 1900. I don't know if there is anything different.
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Lucky you! I'm still waiting to get my Prime back after RMA...
sdelliott31 said:
Has anyone else had any RMA results?
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Sent my Prime in and was received by Asus Service Center in Czech Republic at 1/11
Status: Repairing
Reason for RMA: GPS not working, screen light bleeding
ICS installed when sent in? No
Regards,
Pletwal
I'd say keep it. More than likely a good one. Plus you might not be able to return it because serial numbers are changed. Then you risk damage to device trying to send it to them then them sending it back tl you. I've had my prime since 12/22 n works great. You getting a third batch one. I'd say keep it.
You know I've been on this thing since November. From the promise of the true iPad killer, then to shipping problems then an oops I can get one quick to a month on this forum with is there a problem, is there not, Asus statement on the aluminum back issue, the anger for and against the prime, the amazing thread of owners trying to do what Asus couldn't or wouldn't which is find the real issues and try to fix the (I applaud these people) put me in a Stockholm syndrome of sorts.
After receiving my Brand New Prime, I realized, hey this product is flawed whether big or small it is flawed. Do I really want to start over and be disappointed again? No! Clarity has finally set in. Maybe I won't own a tablet for a while but I'm done with Asus and this whole mess. I listed mine on eBay and finally am happy with my decision. This is the right thing for me and me alone. I will follow here and I wish great things for the others here that keep the prime. For me it was time to end the anguish.
sdelliott31 said:
You know I've been on this thing since November. From the promise of the true iPad killer, then to shipping problems then an oops I can get one quick to a month on this forum with is there a problem, is there not, Asus statement on the aluminum back issue, the anger for and against the prime, the amazing thread of owners trying to do what Asus couldn't or wouldn't which is find the real issues and try to fix the (I applaud these people) put me in a Stockholm syndrome of sorts.
After receiving my Brand New Prime, I realized, hey this product is flawed whether big or small it is flawed. Do I really want to start over and be disappointed again? No! Clarity has finally set in. Maybe I won't own a tablet for a while but I'm done with Asus and this whole mess. I listed mine on eBay and finally am happy with my decision. This is the right thing for me and me alone. I will follow here and I wish great things for the others here that keep the prime. For me it was time to end the anguish.
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NOOOOOOOOOO! LOL
Seriously if that's how you feel ultimately, then you doing what's right. Take it from me though, it is a great device. Mines don't have the flaws most post up here n I had mines from an early batch since 12/22. I have no regrets at all that I ordered early. If I would've waited I might have got a flawed device like these other people have.. lol. Good luck on future tablet choice n remember, no device is perfect when first launched. Even iphone4 n ipad2 were riddled with issues. Their issues was on major news on t.v. its always the luck of the draw with electronics. MAN is not perfect. And damn well no Man Made Machine is either. Man is flawed along with the toys he makes
I sent mine in because touchscreen stopped working. After I sent it in I saw in my email that jr.com item was shipped. Check what it was and it was the 64gb version. I forgot I had that preordered. Seems better but I started having problems with the stock keyboard. I switched to thumb keyboard and everything was fixed. I might sell other on eBay, don't need 2 of them at least for now. They seem to be selling retail for lightly used. I thought 7 days waiting for status to change on repair was long. The other guys been waiting almost a month.

ASUS Technical Support - why bother?

I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Click to collapse
Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
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THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
Click to expand...
Click to collapse
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
Click to expand...
Click to collapse
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
Click to expand...
Click to collapse
Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
Click to expand...
Click to collapse
OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.

Is the Transformer Prime worth the buy?

Obviously it's the most "powerful" in terms of pure processing power and GPU as far as Android tablets go. But is the problems worth not buying? I will not be rooting the device as way to many problems I see on here. My question is if I leave it stock would I have some stupid issue's? I dont use bluetooth or GPS on a tablet so..
I posted this on the OG transformer forum by accident.
I KNOW there is a new TF coming out in June that will fix these issue's... But as of NOW is this a safe buy if I won't be rooting ? I will still be getting the new one later.. But need a tablet and cannot see myself going to garbage Tegra2.
Is H.profile video decoded easily with the Tegra3 vs.the 2?
Is it worth buying....?
In a word.... yes
After ASUS fixes the problems with Wifi and WiFi + BT it will be a great buy. Before that, no.
Techie2012 said:
After ASUS fixes the problems with Wifi and WiFi + BT it will be a great buy. Before that, no.
Click to expand...
Click to collapse
What problems with "WiFi" from what i've heard there are only WiFi+BT issues
jamaicansolja said:
What problems with "WiFi" from what i've heard there are only WiFi+BT issues
Click to expand...
Click to collapse
I think he was talking about poor wifi performance in some cases. I have a C10KAS that I'll hopefully return today since I can't do anything beyond 20 ft from the router. I'll try to land on a C20KAS which apparently of no issues at all on this.
@jamaicansolja: I dont get it either There are some people that have some issues with wifi stability as it seems. The same thing you see with any device in this format especially the ipad.
I didnt have any of those problems though. I always have about exactly the same connection as my phone (DesireHD, also made out of aluminum with plastic cut outs). (see attachment)
Should you get the prime? Its the best Tablet out there. So yeah go ahead I certainly am really happy with it. Of course that will change in the future, but atm there is nothing even close. And i dont think the ipad 3 will change that because iOS will stay iOS... But thats personal preference.
Same location, 7-8m away from the router (24ft?) 2 Walls in between.
phone:
http://dl.xda-developers.com/attach.../5/8/1/8/010312012627_2012-03-01_01-18-33.jpg
TP:
http://dl.xda-developers.com/attach...0312012509_Screenshot_2012-03-01-01-19-28.jpg
Jesus...another thread like this? really?
It's pretty crazy how people are posting on a forum for the tech savvy people but have no clue how to do a search.
This message board really needs some mods.
simple answer yes. just look at the thread in my signature called Positive transformer thread. all your worries will cease afterwards .
If you don't need to take handwritten notes on it, yes it is a very good tablet. I which, there was a digitizer pen that works on the Transformer Prime.
Look dude, what you have to understand is the XDA forums (at least for the prime) has a higher concentration of people who have for whatever reason gotten bad primes. This is most likely because they are looking for answers. The prime is FLYING off the shelf and people who are happy aren't going to be as vocal as people who aren't.
I'm on my second prime and both have been great. The HDMI out port died on my first one, however, I dropped it off the back of the couch onto my kids tricycle so that may have had something to do with it.
I have never had a wifi issue at all. I get full strength in most parts of my house (I have 1.5mbps DSL connection and speed test puts my connection at 1.2mbps). The GPS on it is hit or miss, my first one didn't really work but my second (C1 s/n) works a bit better. If you want a GPS that works on the road though......put your had in your pocket and take out your phone. I've never had any random reboots with either of them. In short I've never had any problems. Its the fastest tablet out there and the best on the market. The keyboard dock is what really gives its edge. I was without one for two days and contemplated getting another until I realized there wasn't one that did everything the prime did.
If enough people complain and send their primes in for GPS issues and the problem becomes a hassle for the company they will offer a fix....I think there was a thread on here saying as much.
BUY ONE!
prizm74 said:
If you don't need to take handwritten notes on it, yes it is a very good tablet. I which, there was a digitizer pen that works on the Transformer Prime.
Click to expand...
Click to collapse
Why shouldn't you use it for handwriting?
I actually ordered mine for handwriting.
It's a notebook computer (with the dock) and a tablet. There's none like it. I don't need GPS on it cause I have 10 other GPS devices. Wifi is fine on mine, not any weaker than my HTC evo 3d. The good part is it can be as smooth as fast as ipad2 with a custom rom. I'm running virtuous rom. I can't complain its more sluggish or slower than ipad2 now. Functionalities on the TFP just blow ipad dead in the water. Just the browser alone is enough reason to get the TFP over the ipad2. Text reflow, flash support, bookmarks sync with chrome on your pc, quick controls on the stock browser or ice browser+ make safari look so dated, dynamically request desktop view. Complete sweatness. I don't have to go in other details of ice and android's goodness. I purposely compare it to ipad2 cause that's the strongest contender to TFP. I don't think there's a better android tablet out there.
chucky7910 said:
the XDA forums (at least for the prime) has a higher concentration of people who have for whatever reason gotten bad primes.
Click to expand...
Click to collapse
Yes. ASUS strategically shipped all the defective devices to XDA forum members. I, for one, exchanged it 3 times and my 4th unit is also defective. Perhaps I'll ask a friend who is not a forum member to buy one for me so I get a working unit.
Techie2012 said:
Yes. ASUS strategically shipped all the defective devices to XDA forum members. I, for one, exchanged it 3 times and my 4th unit is also defective. Perhaps I'll ask a friend who is not a forum member to buy one for me so I get a working unit.
Click to expand...
Click to collapse
Are you serious can you not read and comprehend a simple paragraph. I said that the XDA forums have a higher concentration of people who have problems with their primes because they come here looking for answers.....not that asus sent bad ones only to xda members.
You know because this is a tech forum and if people with electronics have issues they come to sites like these to seek answers.....therefore these forums could have a higher concentration of people with complaints. I didn't think that needed to be explained
Techie2012 said:
Yes. ASUS strategically shipped all the defective devices to XDA forum members. I, for one, exchanged it 3 times and my 4th unit is also defective. Perhaps I'll ask a friend who is not a forum member to buy one for me so I get a working unit.
Click to expand...
Click to collapse
I think you need to reread what he wrote since you clearly misunderstood. It happens to the best of us.
Sent from my Galaxy Nexus using Tapatalk

Complaints about Asus and their Transformer Prime

Well I was told to go elsewhere to complain about Asus and the problems I am having with the $680 64Gb prime I bought. So since Diamondback is getting tired of closing threads and deleting posts, I decided on starting a thread were people who need or want to vent can come and vent. And to be fair if you have good things to say about Asus or your Prime please share it here.
As I have tried to say before I like my Prime but am getting tired of the problems that have not been fixed or pop up after an update is released..
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
I miss the complaint thread. At least there was the hope that Asus would actually read their own thread, which ended up not being the case.
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
graffixnyc said:
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
Click to expand...
Click to collapse
Another one? I thought that got killed
David522d said:
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
Another one? I thought that got killed
Click to expand...
Click to collapse
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
jrkart99 said:
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
Click to expand...
Click to collapse
Absolutely true.
Asus took the easy way out by sending us a 4 dollar piece of plastic and wire, instead of working on the actual issues.
Since i see demandarin posting in this thread, so much for your update prediction. This is getting totally ridiculous. , and Asus seems fine with it.I have bought so much Asus stuff over the years, i will be rethinking that, after the prime fiasco,
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
Click to expand...
Click to collapse
Class action suits are awesome for all lawyers involved and the original filer. No one added to the class gets anything useful.
Sent from my Transformer Prime TF201 using Tapatalk 2
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
Click to expand...
Click to collapse
That's really your personal opinion on the matter. How it unfolds.. I guess we'll have to just wait and see (we won't find out until few yrs later anyways). Btw, what do you mean by no "official" filing?
http://www.courthousenews.com/2012/02/13/ColinvASUS.pdf
What else do you need?? What's more official?
You sir are mistaken.
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
Click to expand...
Click to collapse
This is not correct, the papers were filed over two months ago, the case is strong and will move forward in good time. ASuS as already been to two informal hearing at the various law firms involved when they were in CA. And as stated in previous post, you can let the team know that you'd like to be a part if they need anymore actual users of this product to appear in court. I've been watching mr. demandarin for quite some time and I'm sorry to say, but I feel he is either privileged by ASUS or just a tireless fan boy. Nothing wrong with enjoying a product and company that as serviced you to your satisfaction, but most of us that have kept quite for some time have followed long and tedious arguments that involved this individual. I give credit where credit is due but do not idolize any company, person, device or anything else so I can be a little more unbiased when assessing a situation. If you are unhappy with a product, this is the place to seek help, and if you can get a actual rep to listen, good for you! If you can't, then it's time to take legal action and get louder so that others are protected from having the same treatment as you. So by all means, follow the previous posters advice, seek out legal action. It will be funny to see how many fans will have their hand's out for the settlement money when it is awarded. Mark my words.
Thanks
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
I also would like to know if anyone has tried to use a Huawei E369 Datacard with their Prime. I have read that the Huawei 17xx was working but would like to buy the newest one out that will work so it will last at least 5 years before it becomes outdated.
I've noticed as of late that asus has stfu about everything. I realize that Gary was sick, but "official posts" are becoming fewer and farther between. They are going into defense mode. They know they are sol to fix the issues without having to put out a full recall which is a huge embarrassment and going to cost them an arm and a leg, plus street cred. It's getting to end game folks. They better be brewing a software miracle, or an overall solution. I think a lawsuit has legs with the horrible performance, Dongle be damned.
I would think a class action lawsuit has a foothold. There is absolutely no way that Asus did not know about the wifi and GPS issues when they launched. They got caught up in the "iPad killer" hype and wanted to get them out by Christmas. The lack of advertising by Asus and the retail establishment is icing on the cake.
Funny thing is that I picked up a Galaxy Tab 2 7.0 for my birthday last week and it is snappier than my Prime (especially when browsing and installing from the Play store)
The lack of updates is disconcerting as well. Perhaps there are no further firmware/software fixes for this device.
It is simply a small blip on the Android Tablet radar that will go down in history as a complete and utter failure.
Kasper31 said:
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
Click to expand...
Click to collapse
There has been a ton of discussion about this just today, problem is it keeps getting shut down, either by reported posts, or, over zealous mods, either way, the ends the same
The mysterious , unreleased firmware should be telling everybody something, the og transformer has had the update to .24 for quite sometime, the prime testers have had it for at least 2 weeks or more, one in particular gave today as a release date, even though some of those testers are reporting good results, I'm not buying it. If it was ready for prime time it would have dropped.It seems like I have new issues pop up every day, or the same issues manifesting in different ways
I have multiple issues with prime, i am going to ask Asus for a refund, probably more than ask, and go with something else, other tegra 3 tablets available, and the A700 and thrive are getting rave reviews, They certainly can't be worse than the Prime, and i doubt they will go backwards with no explanation like the prime.Asus is going to lose my business for sure
I have 2 different PM's to both Asus_usa and Gary key, for 2 and a half days now, so far no response yet, for dedicated forum support, thats unacceptable.
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
Click to expand...
Click to collapse
opps... didnt see someone posted the link to the filing. lol But If anything comes from it remains to be seen..
All I want is the browser sped up and I would be perfectly happy. Gary mentioned that there would be an upgrade to browsing in the new firmware but after this much time it leads you to think that it must be a hardware issue. Although Asus has always been outed by other sources before they give out any real information.
I bought a top of the line Android Tablet and I swear my girlfriends Kindle browses the internet faster.
It is also odd to see that new post the other day about the Asus Nexus Tablet. It is hard to believe that they would be able to meet Demand or Expectations after all of the Prime problems.
Yea I am getting tired closing all your threads....
What's so hard about posting in existing threads?
I understand that you want answers, I want them too, but making new threads each day complaning about the issues won't get you any answers...
Gary doesn't answer in threads, so maybe the situation will change with the new guy - Asus_USA - but until then please use the existing threads.

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