Well I was told to go elsewhere to complain about Asus and the problems I am having with the $680 64Gb prime I bought. So since Diamondback is getting tired of closing threads and deleting posts, I decided on starting a thread were people who need or want to vent can come and vent. And to be fair if you have good things to say about Asus or your Prime please share it here.
As I have tried to say before I like my Prime but am getting tired of the problems that have not been fixed or pop up after an update is released..
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
I miss the complaint thread. At least there was the hope that Asus would actually read their own thread, which ended up not being the case.
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
graffixnyc said:
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
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Another one? I thought that got killed
David522d said:
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
Another one? I thought that got killed
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its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
jrkart99 said:
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
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Absolutely true.
Asus took the easy way out by sending us a 4 dollar piece of plastic and wire, instead of working on the actual issues.
Since i see demandarin posting in this thread, so much for your update prediction. This is getting totally ridiculous. , and Asus seems fine with it.I have bought so much Asus stuff over the years, i will be rethinking that, after the prime fiasco,
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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Class action suits are awesome for all lawyers involved and the original filer. No one added to the class gets anything useful.
Sent from my Transformer Prime TF201 using Tapatalk 2
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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That's really your personal opinion on the matter. How it unfolds.. I guess we'll have to just wait and see (we won't find out until few yrs later anyways). Btw, what do you mean by no "official" filing?
http://www.courthousenews.com/2012/02/13/ColinvASUS.pdf
What else do you need?? What's more official?
You sir are mistaken.
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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Click to collapse
This is not correct, the papers were filed over two months ago, the case is strong and will move forward in good time. ASuS as already been to two informal hearing at the various law firms involved when they were in CA. And as stated in previous post, you can let the team know that you'd like to be a part if they need anymore actual users of this product to appear in court. I've been watching mr. demandarin for quite some time and I'm sorry to say, but I feel he is either privileged by ASUS or just a tireless fan boy. Nothing wrong with enjoying a product and company that as serviced you to your satisfaction, but most of us that have kept quite for some time have followed long and tedious arguments that involved this individual. I give credit where credit is due but do not idolize any company, person, device or anything else so I can be a little more unbiased when assessing a situation. If you are unhappy with a product, this is the place to seek help, and if you can get a actual rep to listen, good for you! If you can't, then it's time to take legal action and get louder so that others are protected from having the same treatment as you. So by all means, follow the previous posters advice, seek out legal action. It will be funny to see how many fans will have their hand's out for the settlement money when it is awarded. Mark my words.
Thanks
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
I also would like to know if anyone has tried to use a Huawei E369 Datacard with their Prime. I have read that the Huawei 17xx was working but would like to buy the newest one out that will work so it will last at least 5 years before it becomes outdated.
I've noticed as of late that asus has stfu about everything. I realize that Gary was sick, but "official posts" are becoming fewer and farther between. They are going into defense mode. They know they are sol to fix the issues without having to put out a full recall which is a huge embarrassment and going to cost them an arm and a leg, plus street cred. It's getting to end game folks. They better be brewing a software miracle, or an overall solution. I think a lawsuit has legs with the horrible performance, Dongle be damned.
I would think a class action lawsuit has a foothold. There is absolutely no way that Asus did not know about the wifi and GPS issues when they launched. They got caught up in the "iPad killer" hype and wanted to get them out by Christmas. The lack of advertising by Asus and the retail establishment is icing on the cake.
Funny thing is that I picked up a Galaxy Tab 2 7.0 for my birthday last week and it is snappier than my Prime (especially when browsing and installing from the Play store)
The lack of updates is disconcerting as well. Perhaps there are no further firmware/software fixes for this device.
It is simply a small blip on the Android Tablet radar that will go down in history as a complete and utter failure.
Kasper31 said:
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
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There has been a ton of discussion about this just today, problem is it keeps getting shut down, either by reported posts, or, over zealous mods, either way, the ends the same
The mysterious , unreleased firmware should be telling everybody something, the og transformer has had the update to .24 for quite sometime, the prime testers have had it for at least 2 weeks or more, one in particular gave today as a release date, even though some of those testers are reporting good results, I'm not buying it. If it was ready for prime time it would have dropped.It seems like I have new issues pop up every day, or the same issues manifesting in different ways
I have multiple issues with prime, i am going to ask Asus for a refund, probably more than ask, and go with something else, other tegra 3 tablets available, and the A700 and thrive are getting rave reviews, They certainly can't be worse than the Prime, and i doubt they will go backwards with no explanation like the prime.Asus is going to lose my business for sure
I have 2 different PM's to both Asus_usa and Gary key, for 2 and a half days now, so far no response yet, for dedicated forum support, thats unacceptable.
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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opps... didnt see someone posted the link to the filing. lol But If anything comes from it remains to be seen..
All I want is the browser sped up and I would be perfectly happy. Gary mentioned that there would be an upgrade to browsing in the new firmware but after this much time it leads you to think that it must be a hardware issue. Although Asus has always been outed by other sources before they give out any real information.
I bought a top of the line Android Tablet and I swear my girlfriends Kindle browses the internet faster.
It is also odd to see that new post the other day about the Asus Nexus Tablet. It is hard to believe that they would be able to meet Demand or Expectations after all of the Prime problems.
Yea I am getting tired closing all your threads....
What's so hard about posting in existing threads?
I understand that you want answers, I want them too, but making new threads each day complaning about the issues won't get you any answers...
Gary doesn't answer in threads, so maybe the situation will change with the new guy - Asus_USA - but until then please use the existing threads.
Related
http://www.theverge.com/2011/12/10/2627270/asus-denies-rumors-of-transformer-prime-delay
EDIT: I wouldn't trust this with all my heart either. As Asus's response is rather fishy and can be interpreted multiple ways.
xGary said:
http://www.theverge.com/2011/12/10/2627270/asus-denies-rumors-of-transformer-prime-delay
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I am being patiently optimistic. I want to believe it but I will maintain a healthy skepticism until the box is in my hands.
techjunkie9194 said:
I am being patiently optimistic. I want to believe it but I will maintain a healthy skepticism until the box is in my hands.
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Part of me wants to believe it. Part of me still cannot explain the reported wifi issues on that chinese forum.
Do we know if this statement covers Canada as well? My Amazon.ca pre-order still shows Jan 31st as the expected ship date (ordered on Nov 26).
alayambo said:
Do we know if this statement covers Canada as well? My Amazon.ca pre-order still shows Jan 31st as the expected ship date (ordered on Nov 26).
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Hopefully. If the NCIX email was false then we (Canada) should be back on track. However, the Amazon delay is a stock issue rather than a delay as far as I know.
I'm in no way trying to be a mod, but was this thread needed? Was there not a thread posted earlier in regards to the phandroid and androidcentral articles based on the other thread where someone posted their letter from NCIX? Either way even though the rep used very loose words if you can read in between the lines, it pretty much falls in line with what I said. US is most likely on track still, just not a huge initial alotment. As an aside, these forums seemed to be going crazy today. I guess everyone is really anxious over the Prime, which they ought to be, and every article or piece of information regarding it, is driving everyone to the edge. We all need to just do whatever we usually do to relax and just enjoy talking about the tablet we are all looking forward to while we wait.
xGary said:
http://www.theverge.com/2011/12/10/2627270/asus-denies-rumors-of-transformer-prime-delay
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Thank you, although I know I got on ur case in another thread..lmao I ran out of thanks. THIS IS THE FIRST ARTICLE THAT ACTUALLY HAS INFORMATION FROM THE HORSES MOUTH. The words that came out of the horses mouth, Asus, said there is no delay and they still on track for Dec. 19th release. Also verge, is thinkn theres no real widespread wifi issue.
I'm not by far an android fanboy. That person wouldn't own an iPad like I do. I'm a fan of technology in general. No matter the maker. It's just that this device is very promising and has already be said, by several big name sites, to be the best Android tablet by far, so far. To many people trying to nit pick negative info and rain on peoples parade and excitement of this new device which will be a first of it's kind in more ways than one. the majority of people who preordered still stickn with it.
Mission failed at trying to scare the real tech heads away from this device.
That's it... to much BS floating around here, and not enough facts... which is fine, but there are threads popping up every few minutes now about the release date... we need a moderator on this forum... Be putting this off for a while, but I'm volunteering.
See you on the flip side, and hopefully I'll be able to clean some of this crap up.
Cordy said:
I'm in no way trying to be a mod, but was this thread needed? Was there not a thread posted earlier in regards to the phandroid and androidcentral articles based on the other thread where someone posted their letter from NCIX? Either way even though the rep used very loose words if you can read in between the lines, it pretty much falls in line with what I said. US is most likely on track still, just not a huge initial alotment. As an aside, these forums seemed to be going crazy today. I guess everyone is really anxious over the Prime, which they ought to be, and every article or piece of information regarding it, is driving everyone to the edge. We all need to just do whatever we usually do to relax and just enjoy talking about the tablet we are all looking forward to while we wait.
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Actually this thread was needed.. With all the unofficial rumor threads going around. This first article to state official Asus statement saying there is no delay and basically no widespread wifi issues. You have new people checking out this forum section and see all these rumor threads/negative ones and it might deter them from a great device.
Not everyone smart enough to read in-between the lines. It's obvious that slot of people here will believe anything, with no official source to back it up. I'm like you though, I'm ready to relax. Once I get my tablet n everything fine, I'll be sitting back laughing at all these mofos so quick to jump to conclusions. They never gave the prime a fair trial. Innocent until proven guilty. They already giving out guilty verdict without no real evidence that's relevant enough. Lol
Swiftks said:
That's it... to much BS floating around here, and not enough facts... which is fine, but there are threads popping up every few minutes now about the release date... we need a moderator on this forum... Be putting this off for a while, but I'm volunteering.
See you on the flip side, and hopefully I'll be able to clean some of this crap up.
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Click to collapse
Well it's not like there is much to talk about other than rumours and release dates and such.
Cordy said:
*snip* We all need to just do whatever we usually do to relax and just enjoy talking about the tablet we are all looking forward to while we wait.
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I would, but I sold my Galaxy Tab 10.1 to buy the TP... so I'm jonesin' man, I need a fix! Just a minute, just let me play with the tablet for a minute! Or even look at it! Just to get me over the hump... c'mon man, I'm hurtin' here!
...ok, but no, really, I hadn't realized how much a tablet had changed my technology habits until I no longer had one. Crazy how a device I wasn't quite sure how I was going to use became, in such a short time, my go-to device.
Swiftks said:
That's it... to much BS floating around here, and not enough facts... which is fine, but there are threads popping up every few minutes now about the release date... we need a moderator on this forum... Be putting this off for a while, but I'm volunteering.
See you on the flip side, and hopefully I'll be able to clean some of this crap up.
Click to expand...
Click to collapse
lol it just sounds like you want power.
---------- Post added at 06:23 AM ---------- Previous post was at 06:18 AM ----------
beavertank said:
I would, but I sold my Galaxy Tab 10.1 to buy the TP... so I'm jonesin' man, I need a fix! Just a minute, just let me play with the tablet for a minute! Or even look at it! Just to get me over the hump... c'mon man, I'm hurtin' here!
...ok, but no, really, I hadn't realized how much a tablet had changed my technology habits until I no longer had one. Crazy how a device I wasn't quite sure how I was going to use became, in such a short time, my go-to device.
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yea, me to.. i got my ipad stolen 2 months ago, I AM JONESIN SOMETHING FIERCE!
i take a ****, ipad.
I go to bed, Ipad
I'm bored of xbox, ipad.
I wanna watch youpoop or read, IPAD!!!!!
hell i can't even get drunk at my friends house because i get bored without my IPAD!! i CAN. NOT. WAIT! for my asus.
demandarin said:
Actually this thread was needed.. With all the unofficial rumor threads going around. This first article to state official Asus statement saying there is no delay and basically no widespread wifi issues. You have new people checking out this forum section and see all these rumor threads/negative ones and it might deter them from a great device.
Not everyone smart enough to read in-between the lines. It's obvious that slot of people here will believe anything, with no official source to back it up. I'm like you though, I'm ready to relax. Once I get my tablet n everything fine, I'll be sitting back laughing at all these mofos so quick to jump to conclusions. They never gave the prime a fair trial. Innocent until proven guilty. They already giving out guilty verdict without no real evidence that's relevant enough. Lol
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Haha ok fine, I take back that part of my statement. Your thread is ok. I was just hoping people would try to consolidate all of information instead of creating multiple threads.
---------- Post added at 12:34 AM ---------- Previous post was at 12:32 AM ----------
beavertank said:
I would, but I sold my Galaxy Tab 10.1 to buy the TP... so I'm jonesin' man, I need a fix! Just a minute, just let me play with the tablet for a minute! Or even look at it! Just to get me over the hump... c'mon man, I'm hurtin' here!
...ok, but no, really, I hadn't realized how much a tablet had changed my technology habits until I no longer had one. Crazy how a device I wasn't quite sure how I was going to use became, in such a short time, my go-to device.
Click to expand...
Click to collapse
I feel you, I sold my TF to get the Prime and I'm just waiting myself. I try to keep my mind occupied and not think about it. Although everyday I check my order status on Newegg. lol
I'll believe it when Asus mentions something on an official channel.
Since all this speculation is the only entertainment I have as I study for finals i will play devil's advocate here.
That statement from asus is about as vague as it comes. we still "show" to be on schedule? If they are on schedule why not say they ARE on schedule to be released? Why beat around the bush?
Also the whole I will provide an update when i have more information? What more information are you waiting for if there is no delay? I thought you had the information and knew what you were talking about?
Finally why is there absolutely no actual reference to the delay or wifi issue? A simple, no there is no wifi issue, no there is no delay would allay everyone's concerns, but instead all we have is a very vague statement that does not fully dispel anything.
MUAHAHA let the war begin!
But really I think I may have been the first to post about the possible delay when I received an email from memory express stating there was some sort of production delay. Since then it only seems like NCIX has mentioned this to their customers so something weird is going on. It is odd that both retailers would mention a production delay if they were not told that was the case. But really it seems like the possibilities are there is some small problem with a few units (perhaps like the anandtech reviewers received, as in actually broken units) and asus happens to be reducing the units NCIX and memory express are getting. Or they simply do not have enough to fullfill all orders and are cutting out units from NCIX and memory express to fulfill other orders and then NCIX and memory express are lying to us.
I honestly believe the first is probably the most likely as I cant imagine first off memory express and NCIX both choosing to lie to their customers like that (and in my email they were actually quite explicit saying the Asus Vice President for North America Sales and Distribution contacted them about the delay. That is a pretty blatant lie to be telling customers.
Either way I'm staying hopeful I will get my unit sometime during the holiday season as I will be in alberta where the taxes I would have to pay is quite a bit lower! So come on anytime before Jan 4th! And hell if it turns out they lied to me about the whole vice president delay blah blah blah I'll give them hell and maybe get something out of it!
BongoBong said:
Since all this speculation is the only entertainment I have as I study for finals i will play devil's advocate here.
That statement from asus is about as vague as it comes. we still "show" to be on schedule? If they are on schedule why not say they ARE on schedule to be released? Why beat around the bush?
Also the whole I will provide an update when i have more information? What more information are you waiting for if there is no delay? I thought you had the information and knew what you were talking about?
Finally why is there absolutely no actual reference to the delay or wifi issue? A simple, no there is no wifi issue, no there is no delay would allay everyone's concerns, but instead all we have is a very vague statement that does not fully dispel anything.
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I may not know much about companys and how they operate, but it seems like there most likely is an wifi issue with what they had to say. Like you said, why not just be like.. NOPE NOPE NOPE wifi good, we good, we give you soon?
there beating are bush and its way to fishy to me. I bet theres a wifi issue, but i don't think its a big deal, its probably a few models are screwed and the rest arn't as good as an laptop (do to what i read an another thread)
This was posted on slashgear's web site sorry I am not allowed to post the web link.
Late last night rumors hit the street that the ASUS Transformer Prime had been delayed and I’m sure a few were saddened by such news. After almost every online retails has sold out of the new quad-core slate we were quick to reach out to ASUS for an official response and have good news to report. According to our sources everything is on track and as planned.
Slashgear reported the samething
http://www.slashgear.com/asus-puts-delay-rumor-to-rest-confirms-transformer-prime-is-on-schedule-10201473/
So apparently some ASUS phone rep claimed deliveries are not delayed, what a shock. The loyal minions are will take this as some sort of official guarantee from Mr. Asus.
The level of baseless negativity here astounds me. It's almost as if people want to believe the thing will arrive 6 months late and is a piece of crap.
They released this tablet knowing it had issues, they rushed this tablet to the market and most of us feel cheated! Where is the "Persistent Perfection"? It is their company motto! We need to do this to get them to realize their mistakes!
We can all agree that this tablet is plagued with issues, Big or Small; Noticeable or Not; Software or Hardware; Customer Support or Communication.
Known issues we need to stand up for! Whether you experience them or not!:
BLUETOOTH INCOMPATIBLE WITH WIFI!
WEAK/SLOW WIFI!
GPS NON FUNCTIONING!
SCREEN BLEED!
MELTING/OVERHEATING CHARGERS
UNKNOWN SERIAL #'s!
RANDOM LOCKUPS/REBOOTS!
LESS THAN ACCEPTABLE SUPPORT!
HORRIBLE QUALITY CONTROL!
TERRIBLE RMA EXPERIENCES!
DEAD PIXELS!
DUST UNDER YOUR SCREEN!
ETC!
Then to top it all off they are now dedicating all their resources to multiple new tablets (7000t 3000t, 3g prime, Memo, and the Padphone), instead of doing what is right and fixing the first one!
THE GOAL IS TO ATTACK UNTIL THEY RELEASE SOME SORT OF REPLACEMENT/REFUND/EXCHANGE PROGRAM!
We need YOU to Tweet, Comment, and Sign the Petition
AS MUCH AS POSSIBLE
Comment!
Comment their other pages!
Twitter!
Sign the Petition! ( I need someone to write up a really good petition letter that gets sent to 16 different emails each time someone signs the petition! PM me it and post in here!)
TWEET Something Along the Lines of THIS!
@Asus FIX OUR TABLETS! Where is the "Persistent Perfection"? Where is the Quality control? #transformerprime #liar http://bit.ly/xZseum
WE HAVE WON THIS WAR BEFORE!
I really hope you're trolling or you're a sad little dude...
clouds5 said:
I really hope you're trolling or you're a sad little dude...
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No this is serious!
The last operation worked! its getting us the boot loader unlock tool!
Is this the official kick off World?
Sent from my Transformer Prime TF201 using xda premium
You need to learn how to approach companies like asus on problems... this is just rude and disrespectful. I'm an "unhappy" customer but I'm not going to act like you.
ilostmypistons said:
Is this the official kick off World?
Sent from my Transformer Prime TF201 using xda premium
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HUH? lol?
This thread is not to be laughed at! just because you are not experiencing issues doesnt mean the first 150k primes sold are not!
Hyflex said:
You need to learn how to approach companies like asus on problems... this is just rude and disrespectful. I'm an "unhappy" customer but I'm not going to act like you.
Click to expand...
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IT WORKED WITH THE BOOTLOADER!
You guys obviously where not here for that! got a response from asus within 48 hours
In some way I don't think it was mostly their falt but ours since we were already rushing them. They did delay the sales because of the quality but demand was to big on our side. People wanted the device knowing it had problems and now most of them are fighting that they didn't pay much attention to the tablet. Even though we wanted it the way it was....... But every body has their views.
How many people agree?
Sent from my Transformer Prime TF201 using xda premium (with problems but still love it)
Just wow, seriously, if you're not happy with your prime then return it, there are plenty of primes like mine that work perfectly.
Sent from my Transformer Prime TF201 using xda premium
JustinFields95 said:
Just wow, seriously, if you're not happy with your prime then return it, there are plenty of primes like mine that work perfectly.
Sent from my Transformer Prime TF201 using xda premium
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Shut up some of us are out of our return window! and are you not unhappy that they will be releasing versions with fixed GPS and other stuff!
The bootloader thing was completely different, this is way too far, and its worded like a spoiled teenage rant.
What really annoys me is that I see you "OP" genuinely trying to help bring these problems to light and get Asus to do the right thing and fix this debacle of a product. But instead I see trolls trollin your thread. Lame.
I applaud you for your outcry. This really needs Asus's FULL attention. Not just Gary and a few other employees. I have a feeling Asus is going to proceed with the release of the TF700t and leave the TF201 in the dust. If I was Asus I would carefully take a look at what went wrong with the TF201 and figure out how to fix it. Instead of releasing a new product. If these problems aren't fixed by Tuesday I am returning my Prime and dock and going with an iPad 3 or maybe a TF700t. Most likely an iPad 3. I really hope Asus comes through in the next 72 hours.
Try not to get upset with fellow TF201 owners. I guarantee their tone will change once the TF700t arrives with no problems. We are all on the same team.
Danny-B- said:
The bootloader thing was completely different, this is way too far, and its worded like a spoiled teenage rant.
Click to expand...
Click to collapse
The bootloader was the same thing!
They had no right to LOCK something we purchased
It was not a cellphone purchased on contract!
This is unacceptable for a company as big as Asus to have this horrible of quality control!
Sky gunner thank you!
Where are the compesations given to other countries outside of the U.S.?
skygunner27 said:
Where are the compesations given to other countries outside of the U.S.?
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Idk but thank you so much
these guys do not see an undermining company like we do!
No problem. I am here to help.
I know that I have only been a member of this thread for a short while. But I have enjoyed/found most people here to be informitive and entertaining.
Not only is Asus causing me to second guess my 5th TF201 & dock purchase by way of a full refund return, they are alienating me from participating in this wonderful forum full of members with similar interests. After my 5th Prime I'm gone from XDA/Asus.
I really hope it doesn't come down to this.
Ok guys, i feel ya. It sucks getting a faulty product especially over and over. No argument there.
But these issues are only present in a small percentage of Primes. And most of them only apply to artificial situations. For instance wifi: I have a a ~16 Mbps connection. What if my wifi drops to 8 Mbps for some seconds while watching youtube? I wont even notice. So for 95% of Prime users those wifi "issues" dont exist. Me included even though i get pretty steady results.
Minor screen bleed is present on almost all IPS panels even your precious ipads (you should get one, they are perfect devices, will never have problems and last 100 years - sry irony took over ). And again, the only place you notice screen bleed is on startup screen or if your in complete darkness looking at a black page and turning IPS+ on.
So the amount of people that have gone through several primes is very very small. Even here on XDA most people dont experience these issues in a way that the device becomes less fun or even unusable.
By logic the amount of people that will sign this petition and send some spam mail will never be enough to actually achieve something. Sorry man
The bootloader thing was something completely different. Companies locking up bootloaders is something that affects every freakin Android user. So i'm pretty sure there were many people that didnt even plan on buying a prime signing that petition. The same way i have signed the HTC petition and will sign every single one about locking bootloaders of Android devices. Plus, i'm almost certain ASUS already planned it when the petition started.
Again it sucks buying and waiting for such a product and then having a faulty device. Happened to everyone once... But all you can do is, return it and hope for getting a working replacement. Buying another product, or waiting for the next Transformer model from ASUS.
And btw when i read TF700T will have no issues, all i can say is lol. Its like saying the world will end in 2012. Wait... Maybe the two things are linked in some higher plan we dont understand yet!!!??? I think i'm on to something here...
skygunner27 said:
No problem. I am here to help.
I know that I have only been a member of this thread for a short while. But I have enjoyed/found most people here to be informitive and entertaining.
Not only is Asus causing me to second guess my 5th TF201 & dock purchase by way of a full refund return, they are alienating me from participating in this wonderful forum full of members with similar interests. After my 5th Prime I'm gone from XDA/Asus.
I really hope it doesn't come down to this.
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Click to collapse
Awhh We must have lost so many members to this section of the fourm when it first came out!
clouds5 said:
So the amount of people that have gone through several primes is very very small. Even here on XDA most people dont experience these issues in a way that the device becomes less fun or even unusable.
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I agree. Most of the TF201 returns I heard about from customer service at my local Bestbuy were transactions that resulted in a full refund not exchange. Most people would return and move on to iPad 3, TF700t etc......
Do you really believe that after this mess of a release Asus is gonna release another defective product? I don't think so. I'm sure Asus's legal department/engineering is working together to provide a "Asus Inspiring Innovation Persistent Perfection" product with the release of the TF700t.
While I'm not quite as zealous as the OP, I do feel that ASUS needs to address the issues listed above. They undoubtedly knew there were pretty severe engineering issues with the prime before release if not, then quite soon thereafter. The weak wifi and nonexistent GPS are unquestionable. The other QA problems are more or less expected
Sent from my MB855 using Tapatalk
Guys!
I just sold my Galaxy tab 10.1 for the prime,but reading from this forum with GPS and WIFI problem...
Should i BUY IT or NOT?
Or wait for the next TABLET....
dmoney94 said:
Guys!
I just sold my Galaxy tab 10.1 for the prime,but reading from this forum with GPS and WIFI problem...
Should i BUY IT or NOT?
Or wait for the next TABLET....
Click to expand...
Click to collapse
Get it. There are a lot of people on here, including myself, that love their primes.
Sent from my Evo 3D on viperROM
If I've helped you in any way... hit the "Thanks" button.
It is a great device that while it has a few issues here and there its nothing to throw the level of fits some do here. At very least give it a try and make your own judgements.
dmoney94 said:
Guys!
I just sold my Galaxy tab 10.1 for the prime,but reading from this forum with GPS and WIFI problem...
Should i BUY IT or NOT?
Or wait for the next TABLET....
Click to expand...
Click to collapse
If you read through some of the longer threads you'll see references to "good" Prime's and "bad" Prime's. The loyalists will say their "good" Prime's are in the majority while those with issues will say the "bad" Prime's are. There have been Prime's in the first batch w/o issues and samples of the latest build with them. Some people have had to go through quite a few exchanges to get a Prime they're happy with while some got a "good" Prime from the first batch built on the first shot. Keep in mind that both "good" and "bad" are subjective. With that said, it's your call.
I would definitely get it. I have one and yes there was wifi and GPS issues but a recent update has fixed the wifi issue on my prime
Keep reading and do what's best for you. Its a divided community and you are bound to get flamed just for this post.
Sent from my MB860 using Tapatalk
sdelliott31 said:
Its a divided community
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Click to collapse
Which, indirectly, is an answer unto itself.
who needs GPS?
Well, i decided to open my box. it's the new champagne version and as the wifi works (so far) the gps doesn't at all.. then again it's snowing here so it may not work until there's a nice, clear day. i'm giving mine the benefit of the doubt and we shall see over the coming weeks if it was a good decission or a bad one as i will end up making a thread about what issues i come across eventhough i haven't gotten even midway through a quarter of the threads based around this workhorse.
stay tuned. but as for me, even with the gps not being amazing, or even working... i'm still happy at this point
There is quite alot of complaining going on here. But dont let yourself be fooled by that. There are/were some issues with Primes, my guess is that its mostly early models that had some preproduction problems.
Most users here are very happy with their Primes myself included. My wifi is perfect wherever i am in our house, i could even use it in the garden if it werent -10° Celcius
In fact if i compare it with wifi analyzer to my phone its almost always a bit stronger. Also my GPS works pretty reasonable when i'm outside, getting a fix in under a minute, not the strongest but it works.
Everything else is just astounding. Browsing, gaming, reading books/comics ist just an amazing experience. Everything is smooth, battery is amazing (no .13 patch in europe yet), in fact i hardly ever power up my desktop pc anymore. High quality flash in fullscreen or even outputted to an HDTV is just nice.
Oh and i have a perfectly smooth and working n64 and psx with me now. All the time Wh00t!?
I really have nothing bad to say at this point. And btw, this is the first unit i got. No exchange was needed.
If you are comfortable dealing with bugs, exchanging the product several times until you receive a good working unit, receiving little to no support, being without the tablet during RMAs, and probable hardware issues which cannot be fixed with software, I say buy it.
Myself, I returned mine for something more stable, the acer A200. I'm waiting for either a fixed TF201 or a different quad core tablet.
I received a bad unit and might seem negative. Good luck with whatever you decide.
Sent from my A200 using Tapatalk
Get it, try it. If you like it, keep it. If not, return it. But, do NOT keep it past the return period if you actually want to return it.
Keep in mind that any future update may make you wish you had returned it.
Sent from my Transformer Prime TF201 using Tapatalk
- If you want to use GPS with your tablet I would recommend waiting.
- If you do not have a pressing desire/need for a tablet right now I would recommend waiting.
Given those two qualifications I would say go for it but do so with open eyes. Know your return window and if your unit has problems, or you can not live with the limitations, then be sure to return it in time. Personally I am quite fond of my TP but it would be foolhardy to deny that many have had problems.
If you can wait till June/July then I would recommend waiting for the 700 series transformer. Chances are Asus will have learned something from the TP and will update the wireless. Additionally by then the tegra 3 chipset will have been around long enough for the supporting code to be better situated. Finally the reported 1920x1200 screen is very enticing for me.
Ignoring the 700 I am sure the other manufacturers are not sitting on their laurels either. It might be worth a wait to see what comes out.
Thank everybody for your comments....
Now its time for me to decide....
dmoney94 said:
Thank everybody for your comments....
Now its time for me to decide....
Click to expand...
Click to collapse
Are you a betting man (or woman)? Now that your question's been answered, I'll bet you an accessory this post is up to four pages by this time tomorrow and never leaves the front page. Such is the emotion the Prime evokes.
BostonDan2 said:
If you are comfortable dealing with bugs, exchanging the product several times until you receive a good working unit, receiving little to no support, being without the tablet during RMAs, and probable hardware issues which cannot be fixed with software, I say buy it.
Myself, I returned mine for something more stable, the acer A200. I'm waiting for either a fixed TF201 or a different quad core tablet.
I received a bad unit and might seem negative. Good luck with whatever you decide.
Sent from my A200 using Tapatalk
Click to expand...
Click to collapse
I couldn't have said that better myself. I would still give it a shot. Who knows, you may get a "Good Prime".
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
JanetPanic said:
- If you want to use GPS with your tablet I would recommend waiting.
- If you do not have a pressing desire/need for a tablet right now I would recommend waiting.
Given those two qualifications I would say go for it but do so with open eyes. Know your return window and if your unit has problems, or you can not live with the limitations, then be sure to return it in time. Personally I am quite fond of my TP but it would be foolhardy to deny that many have had problems.
If you can wait till June/July then I would recommend waiting for the 700 series transformer. Chances are Asus will have learned something from the TP and will update the wireless. Additionally by then the tegra 3 chipset will have been around long enough for the supporting code to be better situated. Finally the reported 1920x1200 screen is very enticing for me.
Ignoring the 700 I am sure the other manufacturers are not sitting on their laurels either. It might be worth a wait to see what comes out.
Click to expand...
Click to collapse
Good post.
BarryH_GEG said:
If you read through some of the longer threads you'll see references to "good" Prime's and "bad" Prime's. The loyalists will say their "good" Prime's are in the majority while those with issues will say the "bad" Prime's are. There have been Prime's in the first batch w/o issues and samples of the latest build with them. Some people have had to go through quite a few exchanges to get a Prime they're happy with while some got a "good" Prime from the first batch built on the first shot. Keep in mind that both "good" and "bad" are subjective. With that said, it's your call.
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Click to collapse
Nvm...lmao. just take a look St The positive Transformer thread in my signature. But remember OP,
NOTHING IS AS GOOD AS IT SEEMS AND NOTHING IS AS BAD AS IT SEEMS. SOMEWHERE IN BETWEEN REALITY FALLS!
demandarin said:
Nvm...lmao. just take a look St The positive Transformer thread in my signature. But remember OP,
NOTHING IS AS GOOD AS IT SEEMS AND NOTHING IS AS BAD AS IT SEEMS. SOMEWHERE IN BETWEEN REALITY FALLS!
Click to expand...
Click to collapse
Janet said it best. If you don't need a tablet right now, there's zero harm in waiting. Hopefully Asus will work through the issues and a Prime purchased in the future will be more stable. If not, there are other tablets coming out so there will be something to compare to. Hopefully at MWC on the 27th manufacturers will do more than have a beauty pageant and actually announce some release dates.
If you are going to give it a try - make sure you buy from a store with a good return policy. 30 days, no shipping back fees and no restocking fees.
I have returned 2 and will return the 3rd. All of them had problems.
From my experience, I was amazed when it was advertised. I bought it, wasnt satisfied, exchanged it, wasnt satisfied again, in process of exchanging it, then the update screwed my wife's prime, so I returned that hers and cancalled mine for a full refund. We choose to wait for the prime to get its bugs out or a newer or better one to come out that we can try out and see if it something we can rely on.
BostonDan2 said:
If you are comfortable dealing with bugs, exchanging the product several times until you receive a good working unit, receiving little to no support, being without the tablet during RMAs, and probable hardware issues which cannot be fixed with software, I say buy it.
Myself, I returned mine for something more stable, the acer A200. I'm waiting for either a fixed TF201 or a different quad core tablet.
I received a bad unit and might seem negative. Good luck with whatever you decide.
Sent from my A200 using Tapatalk
Click to expand...
Click to collapse
+1 the future does not look good for this particular model of a new line comes out maybe then it would be worth it if they get QC under control with the processor.
I was thinking that since we have a single Positive Prime thread, why don't we consolidate the purely dissatisfied threads into one? That way, we are not invalidating complaints that are legitimate, but also not mucking up the front page of the board with complaint thread after complaint thread, most of which are complaining about similar issues. Of course, there are issues that emerge that warrant new threads, like the sleep issue that came out with .13.
I personally have had no issues with my prime, and have no problems with anyone who has had issues. You have legitimate gripes, but I think a new thread for every experience doesn't seem necessary. Much like there shouldn't be a new thread for every good experience, they should just be posted in the Positive Prime Thread.
What you guys think?
Heerocon said:
I was thinking that since we have a single Positive Prime thread, why don't we consolidate the purely dissatisfied threads into one? That way, we are not invalidating complaints that are legitimate, but also not mucking up the front page of the board with complaint thread after complaint thread, most of which are complaining about similar issues. Of course, there are issues that emerge that warrant new threads, like the sleep issue that came out with .13.
I personally have had no issues with my prime, and have no problems with anyone who has had issues. You have legitimate gripes, but I think a new thread for every experience doesn't seem necessary. Much like there shouldn't be a new thread for every good experience, they should just be posted in the Positive Prime Thread.
What you guys think?
Click to expand...
Click to collapse
"Love" is general. "Complaints" are specific. "Love" is consistent. "Complaints" are random. Those that "love," love equally. Those with "complaints," vary from device to device. At last tally there were over 300 pages of complaints. The "Positive Transformer Prime Thread" has 35. While it would be nice for those that are happy to banish the complainers to an internment camp, it's not very practical. When Asus’ addresses the issues, the complaints will stop (or at least ratchet down to a typical XDA forum level).
Okay, but....
BarryH_GEG said:
"Love" is general. "Complaints" are specific. "Love" is consistent. "Complaints" are random. Those that "love," love equally. Those with "complaints," vary from device to device. At last tally there were over 300 pages of complaints. The "Positive Transformer Prime Thread" has 35. While it would be nice for those that are happy to banish the complainers to an internment camp, it's not very practical. When Asus’ addresses the issues, the complaints will stop (or at least ratchet down to a typical XDA forum level).
Click to expand...
Click to collapse
I don't know that "Banishing" is exactly what the OP had in mind, but I agree it would be impractical. The thread would get too large and quickly, intil Asus gets down to it and takes care of the issues. What IS a bit frustrating is that so many threads get hijacked and TURN INTO complaint threads, no matter what the original premise was.
Another concern of mine (I hate to admit I was thinking about these thread even when offline. The damn Prime general thread has become a train wreck thats hard to look away from) is that thread like "Fanboyism at large on Prime forums?"
In there the guy that is going for "Prime # 9 says that few tech sites may pick up his story. This might be the kind of thing that convinces Asus TO move on, and not continue with Prime manufacture. Too costly, too may returns, RMA reworks, etc. That would NOT be good for those with a "marginal" Prime that works for the most part, but suffers from one item in the long list if issues. Say, Bluetooth Fallout. I am not convinced Asus has that resolved, and if so, then the current "FIX" is HW replacement.
If Asus kills the prime because the complaints convince them its a lost cause, who wins that one? The naysayers, and all the sideliners who have been filling forums with negative comments. THEY win, All Prime owners lose. If they sunset the Prime, in favor of another design, they will likewise either kill any further development, or at least reduce it to almost nothing. Not good.
wow, that was a bit harsh dont you think? I was just trying to suggest a solution to the several threads that have similar complaints, such as the My wifi/gps doesnt work like I want threads, or the "This isn't the tablet I want after having used it." threads. I am not suggesting to BANISH PEOPLE TO AN INTERNMENT CAMP WHERE I WILL ELIMINATE YOU THROUGH RACIAL CLEANSING. Sorry I offended you so greatly haha. This whole board has gotten a little out of control with snapback emotional responses over something that really doesn't deserve it. This is tablet, not the culmination of a racial identity or something that is actually worth being so upset over.
I even said in my first post, that there are issues that are new and emerging that deserve their own threads. I am not attempting to silence people who have legitimate gripes or complaints. I'm just suggesting a little organization. Sorry to offend you.
SmartAs$Phone said:
so many threads get hijacked and TURN INTO complaint threads
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Click to collapse
But it's not the people working through issues that cause that. If you look at some of the current problem threads, it's the people not experiencing the issue jumping in with "mine's perfect" and challenging whether the issue even exists that moves the thread away from its original purpose. If people that were happy left the people that aren't alone (at least in issues threads) the threads would be half the size and the problems identified sooner.
BarryH_GEG said:
But it's not the people working through issues that cause that. If you look at some of the current problem threads, it's the people not experiencing the issue jumping in with "mine's perfect" and challenging whether the issue even exists that moves the thread away from its original purpose. If people that were happy left the people that aren't alone (at least in issues threads) the threads would be half the size and the problems identified sooner.
Click to expand...
Click to collapse
I think both sides are guilty of this. I've been lurking for a while and seen people demeaning those who have problems, but also people who have problems have been accusing those who have no problems of blatant fanboyism. This is aside from my main point, which is simply organization.
Heerocon said:
This is tablet, not the culmination of a racial identity or something that is actually worth being so upset over.
Click to expand...
Click to collapse
People are upset. It's a bit judgemental of you to think they shouldn't be. And coming in rather late to the party without the benefit of the experiences others have had and trying to (re)organize the forum is a bit presumptuous.
I'm by no means offended, but forums are shaped by the "whole" not a few individuals. Since the forum's moderated everyone here has the right and ability to make suggestions to the moderator. It's jerdog and af974 if you want to reach out to them.
If you guys look at some of the recent threads especially with all the firmware update releases. That there is no clear cut on whos side is whos..... with the exception of a few people. People who had problems had a probable fix with an update while the same update caused working primes to have flaws. And who knows what will happen in the next updates. Will it improve your prime or cure it or will it hinder it or even worse render it useless?
This would be my major gripe, that updates are being released with the lack of knowledge on what it will do on the machine. To add to it, is you are constantly reminded to update. And if you do get the bad hand of this round of updates, you are left to deal with it with no chance of reverting back to the previous update, and praying the next update whenever that will be that it will bring your prime back to normal. Which makes prime owners questions Asus's reliability. Yes, you maybe happy with your prime now but where in the emotional roller coaster state will you be in the future updates?
BarryH_GEG said:
People are upset. It's a bit judgemental of you to think they shouldn't be. And coming in rather late to the party without the benefit of the experiences others have had and trying to (re)organize the forum is a bit presumptuous.
I'm by no means offended, but forums are shaped by the "whole" not a few individuals. Since the forum's moderated everyone here has the right and ability to make suggestions to the moderator. It's jerdog and af974 if you want to reach out to them.
Click to expand...
Click to collapse
I wasn't saying people should not be upset. I've said in almost every one of my replies, people have legitimate gripes AND HAVE THE RIGHT TO BE UPSET.
I was more talking about you blowing a request for organization out of proportion by calling it "a banishment to an internment camp" which in my opinion is a little inappropriate.
I'm not going to argue about this any further. I am in no way trying to silence anyone. All I SUGGESTED was a consolidation of similar threads to organize things.
Thanks.
a complaint threat won't work. What would work however is a complaint section. There should be a separate section called problems/complaints or problems/issues. Something to that effect. This way everyone who wants to talk about their problems can talk in there, then mods would be free to delete all of the redundant complaint threads from the general section. It really is win win for both sides.
Thank you. All I am looking for is solutions to the obvious problems this board is having with redundancy.
In response to Junrider, should I enter the camp of unsatisfied prime owners, I would like to be able to quickly find people with similar issues and be able to communicate with them effectively instead of sifting through 300 pages of general complaints, trying to find people who are experiencing the same thing. I don't know if that will happen to me but it would be convenient if the threads were organized for people who are experiencing problems.
Heerocon said:
should I enter the camp of unsatisfied prime owners, I would like to be able to quickly find people with similar issues and be able to communicate with them effectively instead of sifting through 300 pages of general complaints, trying to find people who are experiencing the same thing. I don't know if that will happen to me but it would be convenient if the threads were organized for people who are experiencing problems.
Click to expand...
Click to collapse
Unfortunately, i dont think it will happen. For every complaint thread you will have people from the other fence commenting:
"If your not happy, return it"
"My prime is working perfectly, i dont get why your shouldn't"
"Its your fault"
"You knew what you were getting yourself into, so why are you complaining?"
"Cool story Bro!"
"already a thread, so why are you making another one?"
ETC.....
This will then get all sides riled up and go off tangent to what the original thread is suppose to be. So sifting through the threads for useful tidbits will be your expertise if you not one yet.
And this thread is not enough for listing the problems of the Prime. This essentially needs more division because the there has been problem threads of the prime's every square inch. From back plate, screen, circuitry, battery, connectors, GPS, wifi, bluetooth, OS, all the updates, apps, and processor.
If i missed something chime in..
SmartAs$Phone said:
I don't know that "Banishing" is exactly what the OP had in mind, but I agree it would be impractical. The thread would get too large and quickly, intil Asus gets down to it and takes care of the issues. What IS a bit frustrating is that so many threads get hijacked and TURN INTO complaint threads, no matter what the original premise was.
Another concern of mine (I hate to admit I was thinking about these thread even when offline. The damn Prime general thread has become a train wreck thats hard to look away from) is that thread like "Fanboyism at large on Prime forums?"
In there the guy that is going for "Prime # 9 says that few tech sites may pick up his story. This might be the kind of thing that convinces Asus TO move on, and not continue with Prime manufacture. Too costly, too may returns, RMA reworks, etc. That would NOT be good for those with a "marginal" Prime that works for the most part, but suffers from one item in the long list if issues. Say, Bluetooth Fallout. I am not convinced Asus has that resolved, and if so, then the current "FIX" is HW replacement.
If Asus kills the prime because the complaints convince them its a lost cause, who wins that one? The naysayers, and all the sideliners who have been filling forums with negative comments. THEY win, All Prime owners lose. If they sunset the Prime, in favor of another design, they will likewise either kill any further development, or at least reduce it to almost nothing. Not good.
Click to expand...
Click to collapse
It's funny that you mentioned this. After all of my information gathering and putting together a very compelling story with receipts, pictures, quotes etc... I almost hit the send button last nite. The problem is, I'm concerned(resale value) how this will affect others with a good Prime or if I happen to find one. Currently the Prime is sold out in my area. When Bestbuy receives new units I will give it another go.
March is coming fast, and with it other quad core competitors. It will be interesting to see how the Prime fares when it's not the only quad core tablet on the market. By then the TF300t and TF700t will be making noise.
I agree with op too much out of hand. If people think its warranted then OK. I got several PM from people saying that we should do like the negative posters. As we know the positive ones outnumber those with issues. It was suggested to me that we start making a new thread for everything that works great on our primes. Then that'll let the ones with issues see how it is. Cuz if we started doing that, then we would quickly override n overshadow the issues threads. Which basically has the same people in it posting over n over again. The ones without issues are greater in numbers and therefore if we started making a new thread for every good thing working on our prime then maybe that'll get a message across. Then see how the complaint thread people feel. Cuz we have every right also to make a new thread on all the good stuff also like the complainers do with everything that doesn't work.
So this is the warning..lmao. already there are several just itching to get this started. I was against it n seems extreme but with all the complaint threads, maybe its needed. Just like those complaint threads on a particular issue that people keep making same threads on, Good prime owners can all do the same with the different things that do work. You don't want to get into a numbers war with the good prime owners. All polls already show we majority. So heed the warning. Consolidate complaint threads into 1 for at least each issue. Not just one giant one. 1 positive thread was made for centralization. Don't make us start expanding up n dis mofo..lmao
---------- Post added at 03:22 PM ---------- Previous post was at 03:19 PM ----------
skygunner27 said:
It's funny that you mentioned this. After all of my information gathering and putting together a very compelling story with receipts, pictures, quotes etc... I almost hit the send button last nite. The problem is, I'm concerned(resale value) how this will affect others with a good Prime or if I happen to find one. Currently the Prime is sold out in my area. When Bestbuy receives new units I will give it another go.
March is coming fast, and with it other quad core competitors. It will be interesting to see how the Prime fares when it's not the only quad core tablet on the market. By then the TF300t and TF700t will be making noise.
Click to expand...
Click to collapse
You gonna be waiting till June on that buddy..lmfao. plus its already confirmed the TF-300 is not a prime replacement. Its actually a lower spec device for a completely different market sector. It's more like an OG transformer 1.5. Lower spec than the prime..meaning less powerful and less features.
demandarin said:
All polls already show we majority
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Click to collapse
Polls changes. Why? Because with every prime firmware update you get working primes that are now showing problems. Before it might a huge landslide win lets say 5:1. Of course we really dont know the actual numbers, but the recent poll on trust on Asus shows maybe a 2:1 on prime owners that are happy with Asus. Gates are open on your happy prime end and people are slowly wandering there way over to the other side. Hopefully, Asus can get their act straight and pick up the consumers that they lost, while still keeping the happy ones.
demandarin said:
I agree with op too much out of hand. If people think its warranted then OK. I got several PM from people saying that we should do like the negative posters. As we know the positive ones outnumber those with issues. It was suggested to me that we start making a new thread for everything that works great on our primes. Then that'll let the ones with issues see how it is. Cuz if we started doing that, then we would quickly override n overshadow the issues threads. <snipped to address this comment>
Click to expand...
Click to collapse
To me, the point is every thing that works GREAT does not make it GREAT! We all purchased the Prime expecting to get GREAT. This is a cutting edge device. Sure we might expect a few "glitches" with a new OS (ICS) but we didn't expect to see all the issues we have been seeing. I am actually a pretty happy camper with my Prime but I keep thinking...well I can live with lousy GPS, or I can live with slight light bleeding on one corner, or I can live with that one or two stuck pixels, but the point is, IMO, why should I have to at this price point? Worse issues are constant reboots, poor battery life, sleep of death, a whole plethora of issues. I don't want to pick a nit here but I'm seriously considering waiting for a 100% working device (which would be GREAT) or settling for one that I can live with!
edster00 said:
To me, the point is every thing that works GREAT does not make it GREAT! We all purchased the Prime expecting to get GREAT. This is a cutting edge device. Sure we might expect a few "glitches" with a new OS (ICS) but we didn't expect to see all the issues we have been seeing. I am actually a pretty happy camper with my Prime but I keep thinking...well I can live with lousy GPS, or I can live with slight light bleeding on one corner, or I can live with that one or two stuck pixels, but the point is, IMO, why should I have to at this price point?
I don't want to pick a nit here but I'm seriously considering waiting for a GREAT device or settling for one that I can live with!
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Click to collapse
For me, and several others, it is a ggreat device. I don't have to settle for bad light bleed or stuck pixels because I don't have those issues. Its about what you want though. For me, I'm good. No need tl wait. I made a great decision in my Prime and have no regrets. I'm not trying to convince people it is. The ones who satisfied already know it is.
Honestly, if someone is not satisfied and within their return window, just return the device. If its that faulty to where you can't enjoy it, do what you feel is right. If you have a faulty device one way or another and want to ride this train because you know it'll lead to a great place, then welcome aboard. We all prime owners one way or another. No reason for people with good working primes to make those that don't have them feel bad or that they lucked out. No reason for people with faulty devices to try to convince LR rationalize that everyone has a broken Prime. One thing for sure, I'm keeping this mofo. Works to great for me. Hopefully Asus will finally make everyone happy n fix this fiasco of a launch. Its not too late to then this whole thing around. So everyone can be posting how much they are pleased with device. PRIME has too much potential to let it go to waste. Ill ride this train all the way till the end no matter what. This all has been the most enjoyable experience here in xda I've ever had. Its like entertainment. Love the debates. Love the poking fun St each other. A very diverse group of owners up here no doubt and that's what xda is about. Diverse people from all over the world coming together for love of technology and a particular device. EVEN people with faulty devices don't really want to return it.
SO Asus, if you dont want to lose more fans than you already have, you better do something and announce something BIG, fast. PRIME supposed to take peoples minds off of what's coming up. With the large number of defective devices out here, people not going to hesitate to look past prime n jump ship unless you address them ASAP. Get it together Asus. Not fair for some of us to enjoy our devices n others not. You should want everyone to be happy with your product. So in a way, my experience is tainted also because our fellow members can't be happy with their devices. Which the expect nothing less than the best and what you said you would provide. LIVE BY YOUR MOTTO....this is my letter to you Asus......[sheds a tear...lol]
I was kind of playing devil's advocate ... the only real issue with my Prime is the GPS performance while driving, but I am able to wi-fi tether to my phone if for some reason I don't want to use my phone for navigation. I think the "Official" sticky threads are sufficient for reporting issues. I think XDA forum (ASUS Prime section) has deteriorated because of all the overlapping threads.
Sent from my ADR6350 using xda premium
demandarin said:
SO Asus, if you dont want to lose more fans than you already have, you better do something and announce something BIG, fast. PRIME supposed to take peoples minds off of what's coming up. With the large number of defective devices out here, people not going to hesitate to look past prime n jump ship unless you address them ASAP. Get it together Asus. Not fair for some of us to enjoy our devices n others not. You should want everyone to be happy with your product. So in a way, my experience is tainted also because our fellow members can't be happy with their devices. Which the expect nothing less than the best and what you said you would provide. LIVE BY YOUR MOTTO....this is my letter to you Asus......[sheds a tear...lol]
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Aweeee
I already sent the letter to ASUS support. I hope to hear something back.
Dear Asus,
I have owned many consumer electronic devices and I must say, the TF201 is hands down the WORST piece of gadget I have ever owned. Nothing about it works and the worst part is, you are reluctant to help us to make it work.
For 10 months, we, the users, have been beta testing the TF201 so that you can develop better, improved products like the 700. We paid over 500 dollars to test products for you and receive no support. We have been through numerous ANR on simple tasks such as web browsing or playing a 2D game. Seriously? Is this what we paid 500 dollars for? Not only that, every subsequent firmware update did nothing to improve the product. Yet asus hasn't done much to help the situation. You provide the users with a half baked bootloader unlock tool that doesn't work for 50% of the users (check XDA). When asked to fix the bootloader unlock tool, ASUS says they dont support unlocking the device and can't do anything about it. Asus requested users to RMA their device to fix the bootloaded issue yet when the users get it back, there had been no change. No issues were addressed. Now we are stuck with a garbage firmware from ASUS that can’t even do the simplest things right and users can't even put a custom ROM to help make our experience better.
Two days ago, you released an OTA for jellybean which failed to update for about half the existing owners. Now when we check for the update, the tablet can't find it anymore and we are stuck with the same crappy 4.0.3 firmware. The devs are going above and beyond to modify the update file so it can work for everyone (check XDA) since asus is too lazy to upload the firmware on their support/download page. I got a question for you ASUS, can you do ANYTHING right? How much do you have to suck to screw up an OTA? I have used many android products from many vendors and NONE of them had nearly as many issues as the TF201. In the dev community it is called the bastard child. Many owners simply sold it at a loss or were successful at trading it at bestbuy for something else since Asus would not support them. You have the courage to charge customer $500+ for such a garbage device yet you provide this level of support? I understand problems happen and users are willing to cope with issues. But the least you could do is support your product by providing us with a functioning bootloader unlocker so the users that are having problems with the garbage firmware can at least use a custom firmware to make it useable again. We paid for this device and we expect some level of functionality such as browsing the web for the money we paid. At the very least, you can upload the new firmware on the support page so users who are having issues downloading the firmware (because some engineers can’t even make a functioning OTA) can at least manually upgrade to 4.1.
Overall, I must say, this tablet has done nothing more than frustrating me. Every time I go to use it, something goes wrong. I hope someone reads this email and feels guilty for charging upwards of $500 to deliver such subpar device to its consumers. At the very least, check out the XDA forum for TF201 and see how much time is being spent by users to simply get a straightforward OTA. Finally, if asus can’t deliver remotely what they promised, they should leave the tablet game for companies that know how to build a decent firmware or OTA.
Sincerely,
A disappointed customer
Given their track record, they will probably ignore it. I dont expect to hear anything back.
I have the same feelings as you, but post this on their facebook page or something if you want it to make some kind of impact. Here on XDA there are what, like 2 Asus marketing employees who occasionally come by?
Your opinion
I respect your right to have an opinion. I actually only come to this developers website to read productive opinions. Your opinion has no purpose here other than to fan the flames of your ire. It's useless for productive people and the moderators should delete your thread.
Yuhfhrh said:
I have the same feelings as you, but post this on their facebook page or something if you want it to make some kind of impact. Here on XDA there are what, like 2 Asus marketing employees who occasionally come by?
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I already posted on their FB page. But they deleted it. So I emailed them directly. I am looking for Jony shi's email address so I can email him personally. I am pretty sure he has no clue how bad the team F'ed it up
I thought most people who had issues with the OTA had rooted their tablet and messed with it somehow. To me it seems like asus has made sure the update works for everyone who hasn't done anything to their prime and that it doesn't brick anyones tablet, and it seems many people are able to get their tablet back into a state such that they can install the update. I really don't think we could expect them to do much more.
Also I don't get why the download problems where so terrible, it's still only been two days since the first release and I think most people are able to get the update pretty quickly now.
And also note that not only did they get us jellybean quicker than most other devices, but they also fixed one of the biggest issues with the prime (ANR). The only thing I really am disappointed over is the lack of status updates leading up to the release.
whycali said:
I respect your right to have an opinion. I actually only come to this developers website to read productive opinions. Your opinion has no purpose here other than to fan the flames of your ire. It's useless for productive people and the moderators should delete your thread.
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This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
eiriklf said:
I thought most people who had issues with the OTA had rooted their tablet and messed with it somehow. To me it seems like asus has made sure the update works for everyone who hasn't done anything to their prime and that it doesn't brick anyones tablet, and it seems many people are able to get their tablet back into a state such that they can install the update. I really don't think we could expect them to do much more.
Also I don't get why the download problems where so terrible, it's still only been two days since the first release and I think most people are able to get the update pretty quickly now.
And also note that not only did they get us jellybean quicker than most other devices, but they also fixed one of the biggest issues with the prime (ANR). The only thing I really am disappointed over is the lack of status updates leading up to the release.
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I am stock unrooted. My download failed and my tablet can't find it anymore. And ASSUS is too busy watching porn and dont have the time to upload the firmware to their website.
applesuckz said:
This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
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Although I agree with the sentiment (I too have a prime) i'm seriously fed up of coming on this forum and seeing people complain.
there are enough complaint threads already.
I am fortunate enough to have been able to unlock my device, but that in itself contains massive risks (I almost bricked mine a couple of weeks ago)
when trying to look for a solution to my partial brick, all I could find were complaint threads. even semi useful threads were full of complaints. this made the task very frustrating.
By all means complain to Asus... but PLEASE enough with these threads and all of the thread jacking that is going on.. I want rid of my prime not because of performance, but because I can't read any thread in any section of the Prime forum without having to hear the same people complaining again and again.
I'm sorry if this seems confrontational, but I have seriously had enough of it!!
P.S. OP, please change the subject of this post to something more relevant like "My complaint letter to Asus ( Yet another complaint thread)"
applesuckz said:
This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
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My point is that this post here is not that thing you claim to want. Nobody here works for asus and nobody here is looking for the opinion of the unhappy user. Its been done to death and is not an original thought.
People dont come to this site (or shouldnt) hoping the manufacturer is here to fix the problems they have.
I honestly don't know what you're trying to achieve here. First of all, this is what, the 14th thousand complaint thread OF THE DAY? We get it, you hate your device. Now be a big boy and sell the damn thing if you're so fed up with it. Second of all, if you want Asus to take your letter seriously, or read it without groaning like I did, don't use phrases like "how much do you have to suck" or "crappy, garbage firmware". If you expect Asus to respond professionally, I'd start by not sounding like a 12 year old boy that had his toy broken.
Jellybean's been out 2 days. TWO WHOPPING DAYS. If you can't access the update now I'd suggest you wait a week or two, because evidently you're not the only Prime user in the world. There are plenty of people who are also attempting to update their device, and mind I point out that many have gotten the new firmware and are quite happy with the result. There's no need to throw a fit simply because you weren't among the firsts in line.
Finally, don't complain about not being able to put custom ROMs on your device. That's not Asus' problem. We all know that unlocking the bootloader and flashing custom ROMs void the warranty. No one forced you to do it, and if you did it and borked your device, Asus has no obligation to fix it for you. I fully understand the risks of tampering with the firmware, and if tomorrow I flashed something new and bricked my Prime, I wouldn't go running to Asus and demand an answer.
I have my fair share of problems with the Prime, trust me. But this forum has brought whining to a whole new level.
sorry fellas i have to agree with op. and im not hatin on asus. i have a nexus seven and two high end asus laptops (though the keyboards are absolute ****) which i love. the prime is the biggest piece of **** ever sold to the american public. i mean really? you bottleneck the device by having horribly slow storage? and a device that is only wifi with **** wifi?
i took mine back to best buy today and recieved a 538 dollar credit. so it was made right by best buy. praise baby jesus that POS is gone and i didnt take a loss.
I wish i could get my money back for this POS from gamestop or asus. I shouldnt have to sell it for a loss because of asuses broken promises and lack of competence.
whycali said:
My point is that this post here is not that thing you claim to want. Nobody here works for asus and nobody here is looking for the opinion of the unhappy user. Its been done to death and is not an original thought.
People dont come to this site (or shouldnt) hoping the manufacturer is here to fix the problems they have.
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I don't get it. While I do understand that Prime XDA forum is nothing but complaints (I wonder why...), you also have an option to not read any of them. But you continue to reply to majority of them... mock the individual... and say "blah blah blah"... just as useless as many other complaint threads as you put it.
And really?? Gary Key doesn't work for Asus? Asus_Tien doesn't work for Asus??
Same for my.deleate mesage and user....
Inviato dal mio GT-N7000 con Tapatalk 2
I actually do agree with whycali... we have too many thread complaining about the device... what is the point? does the number of threads make a difference to Asus?... if you have problems with the device, that's really bad luck, but use an existing thread instead of creating a new one... I rarely read these thread of complaints, but it's becoming really hard to find useful threads...
craigacgomez said:
I actually do agree with whycali... we have too many thread complaining about the device... what is the point? does the number of threads make a difference to Asus?... if you have problems with the device, that's really bad luck, but use an existing thread instead of creating a new one... I rarely read these thread of complaints, but it's becoming really hard to find useful threads...
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I agree... I almost didn't buy my prime because of all the negative things that have been said here. Thankfully I decided to make up my own mind and im glad i did. Best thing i have bought myself in awhile.
Thankfully im reporting non of the issue's that everyone else has been. maybe im Lucky or people are just blowing things out of proportion. Ive been using ASUS products for years and Ive never had problems with any of their products.... can't believe that their build quality has went down that much since the last computer i built which is still running fine today.
TANIS8585 said:
I agree... I almost didn't buy my prime because of all the negative things that have been said here. Thankfully I decided to make up my own mind and im glad i did. Best thing i have bought myself in awhile.
Thankfully im reporting non of the issue's that everyone else has been. maybe im Lucky or people are just blowing things out of proportion. Ive been using ASUS products for years and Ive never had problems with any of their products.... can't believe that their build quality has went down that much since the last computer i built which is still running fine today.
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Yes, I love this device... I've had no problems with anything so far... and it's the best device I've purchased...
I don't think their build quality has really gone down... cuz like you I've been using Asus products for a while...maybe it's just one of those devices.... something that every company faces...
craigacgomez said:
Yes, I love this device... I've had no problems with anything so far... and it's the best device I've purchased...
I don't think their build quality has really gone down... cuz like you I've been using Asus products for a while...maybe it's just one of those devices.... something that every company faces...
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Well as long as mine works perfectly it doesn't matter what anybody says.... just sad that i come on here to discuss what people are doing with their tabs and what cool things are being done and all i see is negativity.
out of every forum here on xda ive looked at this one for the prime seems to be the worst.
I get that the prime is not perfect and has its flaws, but what i really don't get is why people are upset about OTA problem^^
OTA's are supposed to work for stock devices, if you do stuff like rooting and modding you should be aware that OTAs might not work anymore. Yes even rooting and installing busybox will modify your system and may cause OTA problems.
I personally have no problems with my prime. Happy user since last January. And now it has jellay bean! <3 loving it so far
rosebud said:
Although I agree with the sentiment (I too have a prime) i'm seriously fed up of coming on this forum and seeing people complain.
there are enough complaint threads already.
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I'm personally fed up with people being fed up at seeing so many complaint threads. Be mad at Asus for selling us a crappy product and not supporting it. This product deserves to have an XDA thread chock full of complaint threads to remind people who see them what a garbage company Asus is.