I already sent the letter to ASUS support. I hope to hear something back.
Dear Asus,
I have owned many consumer electronic devices and I must say, the TF201 is hands down the WORST piece of gadget I have ever owned. Nothing about it works and the worst part is, you are reluctant to help us to make it work.
For 10 months, we, the users, have been beta testing the TF201 so that you can develop better, improved products like the 700. We paid over 500 dollars to test products for you and receive no support. We have been through numerous ANR on simple tasks such as web browsing or playing a 2D game. Seriously? Is this what we paid 500 dollars for? Not only that, every subsequent firmware update did nothing to improve the product. Yet asus hasn't done much to help the situation. You provide the users with a half baked bootloader unlock tool that doesn't work for 50% of the users (check XDA). When asked to fix the bootloader unlock tool, ASUS says they dont support unlocking the device and can't do anything about it. Asus requested users to RMA their device to fix the bootloaded issue yet when the users get it back, there had been no change. No issues were addressed. Now we are stuck with a garbage firmware from ASUS that can’t even do the simplest things right and users can't even put a custom ROM to help make our experience better.
Two days ago, you released an OTA for jellybean which failed to update for about half the existing owners. Now when we check for the update, the tablet can't find it anymore and we are stuck with the same crappy 4.0.3 firmware. The devs are going above and beyond to modify the update file so it can work for everyone (check XDA) since asus is too lazy to upload the firmware on their support/download page. I got a question for you ASUS, can you do ANYTHING right? How much do you have to suck to screw up an OTA? I have used many android products from many vendors and NONE of them had nearly as many issues as the TF201. In the dev community it is called the bastard child. Many owners simply sold it at a loss or were successful at trading it at bestbuy for something else since Asus would not support them. You have the courage to charge customer $500+ for such a garbage device yet you provide this level of support? I understand problems happen and users are willing to cope with issues. But the least you could do is support your product by providing us with a functioning bootloader unlocker so the users that are having problems with the garbage firmware can at least use a custom firmware to make it useable again. We paid for this device and we expect some level of functionality such as browsing the web for the money we paid. At the very least, you can upload the new firmware on the support page so users who are having issues downloading the firmware (because some engineers can’t even make a functioning OTA) can at least manually upgrade to 4.1.
Overall, I must say, this tablet has done nothing more than frustrating me. Every time I go to use it, something goes wrong. I hope someone reads this email and feels guilty for charging upwards of $500 to deliver such subpar device to its consumers. At the very least, check out the XDA forum for TF201 and see how much time is being spent by users to simply get a straightforward OTA. Finally, if asus can’t deliver remotely what they promised, they should leave the tablet game for companies that know how to build a decent firmware or OTA.
Sincerely,
A disappointed customer
Given their track record, they will probably ignore it. I dont expect to hear anything back.
I have the same feelings as you, but post this on their facebook page or something if you want it to make some kind of impact. Here on XDA there are what, like 2 Asus marketing employees who occasionally come by?
Your opinion
I respect your right to have an opinion. I actually only come to this developers website to read productive opinions. Your opinion has no purpose here other than to fan the flames of your ire. It's useless for productive people and the moderators should delete your thread.
Yuhfhrh said:
I have the same feelings as you, but post this on their facebook page or something if you want it to make some kind of impact. Here on XDA there are what, like 2 Asus marketing employees who occasionally come by?
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I already posted on their FB page. But they deleted it. So I emailed them directly. I am looking for Jony shi's email address so I can email him personally. I am pretty sure he has no clue how bad the team F'ed it up
I thought most people who had issues with the OTA had rooted their tablet and messed with it somehow. To me it seems like asus has made sure the update works for everyone who hasn't done anything to their prime and that it doesn't brick anyones tablet, and it seems many people are able to get their tablet back into a state such that they can install the update. I really don't think we could expect them to do much more.
Also I don't get why the download problems where so terrible, it's still only been two days since the first release and I think most people are able to get the update pretty quickly now.
And also note that not only did they get us jellybean quicker than most other devices, but they also fixed one of the biggest issues with the prime (ANR). The only thing I really am disappointed over is the lack of status updates leading up to the release.
whycali said:
I respect your right to have an opinion. I actually only come to this developers website to read productive opinions. Your opinion has no purpose here other than to fan the flames of your ire. It's useless for productive people and the moderators should delete your thread.
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This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
eiriklf said:
I thought most people who had issues with the OTA had rooted their tablet and messed with it somehow. To me it seems like asus has made sure the update works for everyone who hasn't done anything to their prime and that it doesn't brick anyones tablet, and it seems many people are able to get their tablet back into a state such that they can install the update. I really don't think we could expect them to do much more.
Also I don't get why the download problems where so terrible, it's still only been two days since the first release and I think most people are able to get the update pretty quickly now.
And also note that not only did they get us jellybean quicker than most other devices, but they also fixed one of the biggest issues with the prime (ANR). The only thing I really am disappointed over is the lack of status updates leading up to the release.
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I am stock unrooted. My download failed and my tablet can't find it anymore. And ASSUS is too busy watching porn and dont have the time to upload the firmware to their website.
applesuckz said:
This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
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Although I agree with the sentiment (I too have a prime) i'm seriously fed up of coming on this forum and seeing people complain.
there are enough complaint threads already.
I am fortunate enough to have been able to unlock my device, but that in itself contains massive risks (I almost bricked mine a couple of weeks ago)
when trying to look for a solution to my partial brick, all I could find were complaint threads. even semi useful threads were full of complaints. this made the task very frustrating.
By all means complain to Asus... but PLEASE enough with these threads and all of the thread jacking that is going on.. I want rid of my prime not because of performance, but because I can't read any thread in any section of the Prime forum without having to hear the same people complaining again and again.
I'm sorry if this seems confrontational, but I have seriously had enough of it!!
P.S. OP, please change the subject of this post to something more relevant like "My complaint letter to Asus ( Yet another complaint thread)"
applesuckz said:
This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
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My point is that this post here is not that thing you claim to want. Nobody here works for asus and nobody here is looking for the opinion of the unhappy user. Its been done to death and is not an original thought.
People dont come to this site (or shouldnt) hoping the manufacturer is here to fix the problems they have.
I honestly don't know what you're trying to achieve here. First of all, this is what, the 14th thousand complaint thread OF THE DAY? We get it, you hate your device. Now be a big boy and sell the damn thing if you're so fed up with it. Second of all, if you want Asus to take your letter seriously, or read it without groaning like I did, don't use phrases like "how much do you have to suck" or "crappy, garbage firmware". If you expect Asus to respond professionally, I'd start by not sounding like a 12 year old boy that had his toy broken.
Jellybean's been out 2 days. TWO WHOPPING DAYS. If you can't access the update now I'd suggest you wait a week or two, because evidently you're not the only Prime user in the world. There are plenty of people who are also attempting to update their device, and mind I point out that many have gotten the new firmware and are quite happy with the result. There's no need to throw a fit simply because you weren't among the firsts in line.
Finally, don't complain about not being able to put custom ROMs on your device. That's not Asus' problem. We all know that unlocking the bootloader and flashing custom ROMs void the warranty. No one forced you to do it, and if you did it and borked your device, Asus has no obligation to fix it for you. I fully understand the risks of tampering with the firmware, and if tomorrow I flashed something new and bricked my Prime, I wouldn't go running to Asus and demand an answer.
I have my fair share of problems with the Prime, trust me. But this forum has brought whining to a whole new level.
sorry fellas i have to agree with op. and im not hatin on asus. i have a nexus seven and two high end asus laptops (though the keyboards are absolute ****) which i love. the prime is the biggest piece of **** ever sold to the american public. i mean really? you bottleneck the device by having horribly slow storage? and a device that is only wifi with **** wifi?
i took mine back to best buy today and recieved a 538 dollar credit. so it was made right by best buy. praise baby jesus that POS is gone and i didnt take a loss.
I wish i could get my money back for this POS from gamestop or asus. I shouldnt have to sell it for a loss because of asuses broken promises and lack of competence.
whycali said:
My point is that this post here is not that thing you claim to want. Nobody here works for asus and nobody here is looking for the opinion of the unhappy user. Its been done to death and is not an original thought.
People dont come to this site (or shouldnt) hoping the manufacturer is here to fix the problems they have.
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I don't get it. While I do understand that Prime XDA forum is nothing but complaints (I wonder why...), you also have an option to not read any of them. But you continue to reply to majority of them... mock the individual... and say "blah blah blah"... just as useless as many other complaint threads as you put it.
And really?? Gary Key doesn't work for Asus? Asus_Tien doesn't work for Asus??
Same for my.deleate mesage and user....
Inviato dal mio GT-N7000 con Tapatalk 2
I actually do agree with whycali... we have too many thread complaining about the device... what is the point? does the number of threads make a difference to Asus?... if you have problems with the device, that's really bad luck, but use an existing thread instead of creating a new one... I rarely read these thread of complaints, but it's becoming really hard to find useful threads...
craigacgomez said:
I actually do agree with whycali... we have too many thread complaining about the device... what is the point? does the number of threads make a difference to Asus?... if you have problems with the device, that's really bad luck, but use an existing thread instead of creating a new one... I rarely read these thread of complaints, but it's becoming really hard to find useful threads...
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I agree... I almost didn't buy my prime because of all the negative things that have been said here. Thankfully I decided to make up my own mind and im glad i did. Best thing i have bought myself in awhile.
Thankfully im reporting non of the issue's that everyone else has been. maybe im Lucky or people are just blowing things out of proportion. Ive been using ASUS products for years and Ive never had problems with any of their products.... can't believe that their build quality has went down that much since the last computer i built which is still running fine today.
TANIS8585 said:
I agree... I almost didn't buy my prime because of all the negative things that have been said here. Thankfully I decided to make up my own mind and im glad i did. Best thing i have bought myself in awhile.
Thankfully im reporting non of the issue's that everyone else has been. maybe im Lucky or people are just blowing things out of proportion. Ive been using ASUS products for years and Ive never had problems with any of their products.... can't believe that their build quality has went down that much since the last computer i built which is still running fine today.
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Yes, I love this device... I've had no problems with anything so far... and it's the best device I've purchased...
I don't think their build quality has really gone down... cuz like you I've been using Asus products for a while...maybe it's just one of those devices.... something that every company faces...
craigacgomez said:
Yes, I love this device... I've had no problems with anything so far... and it's the best device I've purchased...
I don't think their build quality has really gone down... cuz like you I've been using Asus products for a while...maybe it's just one of those devices.... something that every company faces...
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Well as long as mine works perfectly it doesn't matter what anybody says.... just sad that i come on here to discuss what people are doing with their tabs and what cool things are being done and all i see is negativity.
out of every forum here on xda ive looked at this one for the prime seems to be the worst.
I get that the prime is not perfect and has its flaws, but what i really don't get is why people are upset about OTA problem^^
OTA's are supposed to work for stock devices, if you do stuff like rooting and modding you should be aware that OTAs might not work anymore. Yes even rooting and installing busybox will modify your system and may cause OTA problems.
I personally have no problems with my prime. Happy user since last January. And now it has jellay bean! <3 loving it so far
rosebud said:
Although I agree with the sentiment (I too have a prime) i'm seriously fed up of coming on this forum and seeing people complain.
there are enough complaint threads already.
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I'm personally fed up with people being fed up at seeing so many complaint threads. Be mad at Asus for selling us a crappy product and not supporting it. This product deserves to have an XDA thread chock full of complaint threads to remind people who see them what a garbage company Asus is.
Related
I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Click to collapse
Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
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THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
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Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
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Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
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Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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Click to collapse
OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.
I was thinking that since we have a single Positive Prime thread, why don't we consolidate the purely dissatisfied threads into one? That way, we are not invalidating complaints that are legitimate, but also not mucking up the front page of the board with complaint thread after complaint thread, most of which are complaining about similar issues. Of course, there are issues that emerge that warrant new threads, like the sleep issue that came out with .13.
I personally have had no issues with my prime, and have no problems with anyone who has had issues. You have legitimate gripes, but I think a new thread for every experience doesn't seem necessary. Much like there shouldn't be a new thread for every good experience, they should just be posted in the Positive Prime Thread.
What you guys think?
Heerocon said:
I was thinking that since we have a single Positive Prime thread, why don't we consolidate the purely dissatisfied threads into one? That way, we are not invalidating complaints that are legitimate, but also not mucking up the front page of the board with complaint thread after complaint thread, most of which are complaining about similar issues. Of course, there are issues that emerge that warrant new threads, like the sleep issue that came out with .13.
I personally have had no issues with my prime, and have no problems with anyone who has had issues. You have legitimate gripes, but I think a new thread for every experience doesn't seem necessary. Much like there shouldn't be a new thread for every good experience, they should just be posted in the Positive Prime Thread.
What you guys think?
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Click to collapse
"Love" is general. "Complaints" are specific. "Love" is consistent. "Complaints" are random. Those that "love," love equally. Those with "complaints," vary from device to device. At last tally there were over 300 pages of complaints. The "Positive Transformer Prime Thread" has 35. While it would be nice for those that are happy to banish the complainers to an internment camp, it's not very practical. When Asus’ addresses the issues, the complaints will stop (or at least ratchet down to a typical XDA forum level).
Okay, but....
BarryH_GEG said:
"Love" is general. "Complaints" are specific. "Love" is consistent. "Complaints" are random. Those that "love," love equally. Those with "complaints," vary from device to device. At last tally there were over 300 pages of complaints. The "Positive Transformer Prime Thread" has 35. While it would be nice for those that are happy to banish the complainers to an internment camp, it's not very practical. When Asus’ addresses the issues, the complaints will stop (or at least ratchet down to a typical XDA forum level).
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Click to collapse
I don't know that "Banishing" is exactly what the OP had in mind, but I agree it would be impractical. The thread would get too large and quickly, intil Asus gets down to it and takes care of the issues. What IS a bit frustrating is that so many threads get hijacked and TURN INTO complaint threads, no matter what the original premise was.
Another concern of mine (I hate to admit I was thinking about these thread even when offline. The damn Prime general thread has become a train wreck thats hard to look away from) is that thread like "Fanboyism at large on Prime forums?"
In there the guy that is going for "Prime # 9 says that few tech sites may pick up his story. This might be the kind of thing that convinces Asus TO move on, and not continue with Prime manufacture. Too costly, too may returns, RMA reworks, etc. That would NOT be good for those with a "marginal" Prime that works for the most part, but suffers from one item in the long list if issues. Say, Bluetooth Fallout. I am not convinced Asus has that resolved, and if so, then the current "FIX" is HW replacement.
If Asus kills the prime because the complaints convince them its a lost cause, who wins that one? The naysayers, and all the sideliners who have been filling forums with negative comments. THEY win, All Prime owners lose. If they sunset the Prime, in favor of another design, they will likewise either kill any further development, or at least reduce it to almost nothing. Not good.
wow, that was a bit harsh dont you think? I was just trying to suggest a solution to the several threads that have similar complaints, such as the My wifi/gps doesnt work like I want threads, or the "This isn't the tablet I want after having used it." threads. I am not suggesting to BANISH PEOPLE TO AN INTERNMENT CAMP WHERE I WILL ELIMINATE YOU THROUGH RACIAL CLEANSING. Sorry I offended you so greatly haha. This whole board has gotten a little out of control with snapback emotional responses over something that really doesn't deserve it. This is tablet, not the culmination of a racial identity or something that is actually worth being so upset over.
I even said in my first post, that there are issues that are new and emerging that deserve their own threads. I am not attempting to silence people who have legitimate gripes or complaints. I'm just suggesting a little organization. Sorry to offend you.
SmartAs$Phone said:
so many threads get hijacked and TURN INTO complaint threads
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But it's not the people working through issues that cause that. If you look at some of the current problem threads, it's the people not experiencing the issue jumping in with "mine's perfect" and challenging whether the issue even exists that moves the thread away from its original purpose. If people that were happy left the people that aren't alone (at least in issues threads) the threads would be half the size and the problems identified sooner.
BarryH_GEG said:
But it's not the people working through issues that cause that. If you look at some of the current problem threads, it's the people not experiencing the issue jumping in with "mine's perfect" and challenging whether the issue even exists that moves the thread away from its original purpose. If people that were happy left the people that aren't alone (at least in issues threads) the threads would be half the size and the problems identified sooner.
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I think both sides are guilty of this. I've been lurking for a while and seen people demeaning those who have problems, but also people who have problems have been accusing those who have no problems of blatant fanboyism. This is aside from my main point, which is simply organization.
Heerocon said:
This is tablet, not the culmination of a racial identity or something that is actually worth being so upset over.
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People are upset. It's a bit judgemental of you to think they shouldn't be. And coming in rather late to the party without the benefit of the experiences others have had and trying to (re)organize the forum is a bit presumptuous.
I'm by no means offended, but forums are shaped by the "whole" not a few individuals. Since the forum's moderated everyone here has the right and ability to make suggestions to the moderator. It's jerdog and af974 if you want to reach out to them.
If you guys look at some of the recent threads especially with all the firmware update releases. That there is no clear cut on whos side is whos..... with the exception of a few people. People who had problems had a probable fix with an update while the same update caused working primes to have flaws. And who knows what will happen in the next updates. Will it improve your prime or cure it or will it hinder it or even worse render it useless?
This would be my major gripe, that updates are being released with the lack of knowledge on what it will do on the machine. To add to it, is you are constantly reminded to update. And if you do get the bad hand of this round of updates, you are left to deal with it with no chance of reverting back to the previous update, and praying the next update whenever that will be that it will bring your prime back to normal. Which makes prime owners questions Asus's reliability. Yes, you maybe happy with your prime now but where in the emotional roller coaster state will you be in the future updates?
BarryH_GEG said:
People are upset. It's a bit judgemental of you to think they shouldn't be. And coming in rather late to the party without the benefit of the experiences others have had and trying to (re)organize the forum is a bit presumptuous.
I'm by no means offended, but forums are shaped by the "whole" not a few individuals. Since the forum's moderated everyone here has the right and ability to make suggestions to the moderator. It's jerdog and af974 if you want to reach out to them.
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Click to collapse
I wasn't saying people should not be upset. I've said in almost every one of my replies, people have legitimate gripes AND HAVE THE RIGHT TO BE UPSET.
I was more talking about you blowing a request for organization out of proportion by calling it "a banishment to an internment camp" which in my opinion is a little inappropriate.
I'm not going to argue about this any further. I am in no way trying to silence anyone. All I SUGGESTED was a consolidation of similar threads to organize things.
Thanks.
a complaint threat won't work. What would work however is a complaint section. There should be a separate section called problems/complaints or problems/issues. Something to that effect. This way everyone who wants to talk about their problems can talk in there, then mods would be free to delete all of the redundant complaint threads from the general section. It really is win win for both sides.
Thank you. All I am looking for is solutions to the obvious problems this board is having with redundancy.
In response to Junrider, should I enter the camp of unsatisfied prime owners, I would like to be able to quickly find people with similar issues and be able to communicate with them effectively instead of sifting through 300 pages of general complaints, trying to find people who are experiencing the same thing. I don't know if that will happen to me but it would be convenient if the threads were organized for people who are experiencing problems.
Heerocon said:
should I enter the camp of unsatisfied prime owners, I would like to be able to quickly find people with similar issues and be able to communicate with them effectively instead of sifting through 300 pages of general complaints, trying to find people who are experiencing the same thing. I don't know if that will happen to me but it would be convenient if the threads were organized for people who are experiencing problems.
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Click to collapse
Unfortunately, i dont think it will happen. For every complaint thread you will have people from the other fence commenting:
"If your not happy, return it"
"My prime is working perfectly, i dont get why your shouldn't"
"Its your fault"
"You knew what you were getting yourself into, so why are you complaining?"
"Cool story Bro!"
"already a thread, so why are you making another one?"
ETC.....
This will then get all sides riled up and go off tangent to what the original thread is suppose to be. So sifting through the threads for useful tidbits will be your expertise if you not one yet.
And this thread is not enough for listing the problems of the Prime. This essentially needs more division because the there has been problem threads of the prime's every square inch. From back plate, screen, circuitry, battery, connectors, GPS, wifi, bluetooth, OS, all the updates, apps, and processor.
If i missed something chime in..
SmartAs$Phone said:
I don't know that "Banishing" is exactly what the OP had in mind, but I agree it would be impractical. The thread would get too large and quickly, intil Asus gets down to it and takes care of the issues. What IS a bit frustrating is that so many threads get hijacked and TURN INTO complaint threads, no matter what the original premise was.
Another concern of mine (I hate to admit I was thinking about these thread even when offline. The damn Prime general thread has become a train wreck thats hard to look away from) is that thread like "Fanboyism at large on Prime forums?"
In there the guy that is going for "Prime # 9 says that few tech sites may pick up his story. This might be the kind of thing that convinces Asus TO move on, and not continue with Prime manufacture. Too costly, too may returns, RMA reworks, etc. That would NOT be good for those with a "marginal" Prime that works for the most part, but suffers from one item in the long list if issues. Say, Bluetooth Fallout. I am not convinced Asus has that resolved, and if so, then the current "FIX" is HW replacement.
If Asus kills the prime because the complaints convince them its a lost cause, who wins that one? The naysayers, and all the sideliners who have been filling forums with negative comments. THEY win, All Prime owners lose. If they sunset the Prime, in favor of another design, they will likewise either kill any further development, or at least reduce it to almost nothing. Not good.
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Click to collapse
It's funny that you mentioned this. After all of my information gathering and putting together a very compelling story with receipts, pictures, quotes etc... I almost hit the send button last nite. The problem is, I'm concerned(resale value) how this will affect others with a good Prime or if I happen to find one. Currently the Prime is sold out in my area. When Bestbuy receives new units I will give it another go.
March is coming fast, and with it other quad core competitors. It will be interesting to see how the Prime fares when it's not the only quad core tablet on the market. By then the TF300t and TF700t will be making noise.
I agree with op too much out of hand. If people think its warranted then OK. I got several PM from people saying that we should do like the negative posters. As we know the positive ones outnumber those with issues. It was suggested to me that we start making a new thread for everything that works great on our primes. Then that'll let the ones with issues see how it is. Cuz if we started doing that, then we would quickly override n overshadow the issues threads. Which basically has the same people in it posting over n over again. The ones without issues are greater in numbers and therefore if we started making a new thread for every good thing working on our prime then maybe that'll get a message across. Then see how the complaint thread people feel. Cuz we have every right also to make a new thread on all the good stuff also like the complainers do with everything that doesn't work.
So this is the warning..lmao. already there are several just itching to get this started. I was against it n seems extreme but with all the complaint threads, maybe its needed. Just like those complaint threads on a particular issue that people keep making same threads on, Good prime owners can all do the same with the different things that do work. You don't want to get into a numbers war with the good prime owners. All polls already show we majority. So heed the warning. Consolidate complaint threads into 1 for at least each issue. Not just one giant one. 1 positive thread was made for centralization. Don't make us start expanding up n dis mofo..lmao
---------- Post added at 03:22 PM ---------- Previous post was at 03:19 PM ----------
skygunner27 said:
It's funny that you mentioned this. After all of my information gathering and putting together a very compelling story with receipts, pictures, quotes etc... I almost hit the send button last nite. The problem is, I'm concerned(resale value) how this will affect others with a good Prime or if I happen to find one. Currently the Prime is sold out in my area. When Bestbuy receives new units I will give it another go.
March is coming fast, and with it other quad core competitors. It will be interesting to see how the Prime fares when it's not the only quad core tablet on the market. By then the TF300t and TF700t will be making noise.
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Click to collapse
You gonna be waiting till June on that buddy..lmfao. plus its already confirmed the TF-300 is not a prime replacement. Its actually a lower spec device for a completely different market sector. It's more like an OG transformer 1.5. Lower spec than the prime..meaning less powerful and less features.
demandarin said:
All polls already show we majority
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Click to collapse
Polls changes. Why? Because with every prime firmware update you get working primes that are now showing problems. Before it might a huge landslide win lets say 5:1. Of course we really dont know the actual numbers, but the recent poll on trust on Asus shows maybe a 2:1 on prime owners that are happy with Asus. Gates are open on your happy prime end and people are slowly wandering there way over to the other side. Hopefully, Asus can get their act straight and pick up the consumers that they lost, while still keeping the happy ones.
demandarin said:
I agree with op too much out of hand. If people think its warranted then OK. I got several PM from people saying that we should do like the negative posters. As we know the positive ones outnumber those with issues. It was suggested to me that we start making a new thread for everything that works great on our primes. Then that'll let the ones with issues see how it is. Cuz if we started doing that, then we would quickly override n overshadow the issues threads. <snipped to address this comment>
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Click to collapse
To me, the point is every thing that works GREAT does not make it GREAT! We all purchased the Prime expecting to get GREAT. This is a cutting edge device. Sure we might expect a few "glitches" with a new OS (ICS) but we didn't expect to see all the issues we have been seeing. I am actually a pretty happy camper with my Prime but I keep thinking...well I can live with lousy GPS, or I can live with slight light bleeding on one corner, or I can live with that one or two stuck pixels, but the point is, IMO, why should I have to at this price point? Worse issues are constant reboots, poor battery life, sleep of death, a whole plethora of issues. I don't want to pick a nit here but I'm seriously considering waiting for a 100% working device (which would be GREAT) or settling for one that I can live with!
edster00 said:
To me, the point is every thing that works GREAT does not make it GREAT! We all purchased the Prime expecting to get GREAT. This is a cutting edge device. Sure we might expect a few "glitches" with a new OS (ICS) but we didn't expect to see all the issues we have been seeing. I am actually a pretty happy camper with my Prime but I keep thinking...well I can live with lousy GPS, or I can live with slight light bleeding on one corner, or I can live with that one or two stuck pixels, but the point is, IMO, why should I have to at this price point?
I don't want to pick a nit here but I'm seriously considering waiting for a GREAT device or settling for one that I can live with!
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Click to collapse
For me, and several others, it is a ggreat device. I don't have to settle for bad light bleed or stuck pixels because I don't have those issues. Its about what you want though. For me, I'm good. No need tl wait. I made a great decision in my Prime and have no regrets. I'm not trying to convince people it is. The ones who satisfied already know it is.
Honestly, if someone is not satisfied and within their return window, just return the device. If its that faulty to where you can't enjoy it, do what you feel is right. If you have a faulty device one way or another and want to ride this train because you know it'll lead to a great place, then welcome aboard. We all prime owners one way or another. No reason for people with good working primes to make those that don't have them feel bad or that they lucked out. No reason for people with faulty devices to try to convince LR rationalize that everyone has a broken Prime. One thing for sure, I'm keeping this mofo. Works to great for me. Hopefully Asus will finally make everyone happy n fix this fiasco of a launch. Its not too late to then this whole thing around. So everyone can be posting how much they are pleased with device. PRIME has too much potential to let it go to waste. Ill ride this train all the way till the end no matter what. This all has been the most enjoyable experience here in xda I've ever had. Its like entertainment. Love the debates. Love the poking fun St each other. A very diverse group of owners up here no doubt and that's what xda is about. Diverse people from all over the world coming together for love of technology and a particular device. EVEN people with faulty devices don't really want to return it.
SO Asus, if you dont want to lose more fans than you already have, you better do something and announce something BIG, fast. PRIME supposed to take peoples minds off of what's coming up. With the large number of defective devices out here, people not going to hesitate to look past prime n jump ship unless you address them ASAP. Get it together Asus. Not fair for some of us to enjoy our devices n others not. You should want everyone to be happy with your product. So in a way, my experience is tainted also because our fellow members can't be happy with their devices. Which the expect nothing less than the best and what you said you would provide. LIVE BY YOUR MOTTO....this is my letter to you Asus......[sheds a tear...lol]
I was kind of playing devil's advocate ... the only real issue with my Prime is the GPS performance while driving, but I am able to wi-fi tether to my phone if for some reason I don't want to use my phone for navigation. I think the "Official" sticky threads are sufficient for reporting issues. I think XDA forum (ASUS Prime section) has deteriorated because of all the overlapping threads.
Sent from my ADR6350 using xda premium
demandarin said:
SO Asus, if you dont want to lose more fans than you already have, you better do something and announce something BIG, fast. PRIME supposed to take peoples minds off of what's coming up. With the large number of defective devices out here, people not going to hesitate to look past prime n jump ship unless you address them ASAP. Get it together Asus. Not fair for some of us to enjoy our devices n others not. You should want everyone to be happy with your product. So in a way, my experience is tainted also because our fellow members can't be happy with their devices. Which the expect nothing less than the best and what you said you would provide. LIVE BY YOUR MOTTO....this is my letter to you Asus......[sheds a tear...lol]
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Click to collapse
Aweeee
Well I was told to go elsewhere to complain about Asus and the problems I am having with the $680 64Gb prime I bought. So since Diamondback is getting tired of closing threads and deleting posts, I decided on starting a thread were people who need or want to vent can come and vent. And to be fair if you have good things to say about Asus or your Prime please share it here.
As I have tried to say before I like my Prime but am getting tired of the problems that have not been fixed or pop up after an update is released..
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
I miss the complaint thread. At least there was the hope that Asus would actually read their own thread, which ended up not being the case.
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
graffixnyc said:
There is a class action suit going on. I was actually contacted today by one of the lawyers doing it. You can email [email protected] and tell him you want to be apart of it.
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Another one? I thought that got killed
David522d said:
Better hurry up, this one will probably closed to.
Bout to pack bags from XDA with all of this crap. Its a shame.
All were looking for is answers.
---------- Post added at 02:35 AM ---------- Previous post was at 02:34 AM ----------
Another one? I thought that got killed
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Click to collapse
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
jrkart99 said:
I think the gps dongle, while a nice gesture was a misstep for Asus. I would have just taken that on the chin. The hardware/software problems that have not been resolved are far worse. I don't give a s- about gps. Again, nice move on their part, but the dongle does me zero good if the damn thing crashes and freezes. I'll take the wifi issues, it's not that bad. Just give me a functional f'n unit that doesn't run slower than my ibm 286. \rant
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Absolutely true.
Asus took the easy way out by sending us a 4 dollar piece of plastic and wire, instead of working on the actual issues.
Since i see demandarin posting in this thread, so much for your update prediction. This is getting totally ridiculous. , and Asus seems fine with it.I have bought so much Asus stuff over the years, i will be rethinking that, after the prime fiasco,
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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Click to collapse
Class action suits are awesome for all lawyers involved and the original filer. No one added to the class gets anything useful.
Sent from my Transformer Prime TF201 using Tapatalk 2
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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Click to collapse
That's really your personal opinion on the matter. How it unfolds.. I guess we'll have to just wait and see (we won't find out until few yrs later anyways). Btw, what do you mean by no "official" filing?
http://www.courthousenews.com/2012/02/13/ColinvASUS.pdf
What else do you need?? What's more official?
You sir are mistaken.
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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Click to collapse
This is not correct, the papers were filed over two months ago, the case is strong and will move forward in good time. ASuS as already been to two informal hearing at the various law firms involved when they were in CA. And as stated in previous post, you can let the team know that you'd like to be a part if they need anymore actual users of this product to appear in court. I've been watching mr. demandarin for quite some time and I'm sorry to say, but I feel he is either privileged by ASUS or just a tireless fan boy. Nothing wrong with enjoying a product and company that as serviced you to your satisfaction, but most of us that have kept quite for some time have followed long and tedious arguments that involved this individual. I give credit where credit is due but do not idolize any company, person, device or anything else so I can be a little more unbiased when assessing a situation. If you are unhappy with a product, this is the place to seek help, and if you can get a actual rep to listen, good for you! If you can't, then it's time to take legal action and get louder so that others are protected from having the same treatment as you. So by all means, follow the previous posters advice, seek out legal action. It will be funny to see how many fans will have their hand's out for the settlement money when it is awarded. Mark my words.
Thanks
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
I also would like to know if anyone has tried to use a Huawei E369 Datacard with their Prime. I have read that the Huawei 17xx was working but would like to buy the newest one out that will work so it will last at least 5 years before it becomes outdated.
I've noticed as of late that asus has stfu about everything. I realize that Gary was sick, but "official posts" are becoming fewer and farther between. They are going into defense mode. They know they are sol to fix the issues without having to put out a full recall which is a huge embarrassment and going to cost them an arm and a leg, plus street cred. It's getting to end game folks. They better be brewing a software miracle, or an overall solution. I think a lawsuit has legs with the horrible performance, Dongle be damned.
I would think a class action lawsuit has a foothold. There is absolutely no way that Asus did not know about the wifi and GPS issues when they launched. They got caught up in the "iPad killer" hype and wanted to get them out by Christmas. The lack of advertising by Asus and the retail establishment is icing on the cake.
Funny thing is that I picked up a Galaxy Tab 2 7.0 for my birthday last week and it is snappier than my Prime (especially when browsing and installing from the Play store)
The lack of updates is disconcerting as well. Perhaps there are no further firmware/software fixes for this device.
It is simply a small blip on the Android Tablet radar that will go down in history as a complete and utter failure.
Kasper31 said:
I am glad to see that this tread is getting used. I also want to thank all who posted here as I have learned more about what is going on and what people are looking for. I have learned that I am not the only one who wants a stable working Prime over a GPS dongle.
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There has been a ton of discussion about this just today, problem is it keeps getting shut down, either by reported posts, or, over zealous mods, either way, the ends the same
The mysterious , unreleased firmware should be telling everybody something, the og transformer has had the update to .24 for quite sometime, the prime testers have had it for at least 2 weeks or more, one in particular gave today as a release date, even though some of those testers are reporting good results, I'm not buying it. If it was ready for prime time it would have dropped.It seems like I have new issues pop up every day, or the same issues manifesting in different ways
I have multiple issues with prime, i am going to ask Asus for a refund, probably more than ask, and go with something else, other tegra 3 tablets available, and the A700 and thrive are getting rave reviews, They certainly can't be worse than the Prime, and i doubt they will go backwards with no explanation like the prime.Asus is going to lose my business for sure
I have 2 different PM's to both Asus_usa and Gary key, for 2 and a half days now, so far no response yet, for dedicated forum support, thats unacceptable.
Sent from my Transformer Prime TF201 using XDA Premium HD app
demandarin said:
its the same lawsuit but its not going anywhere really. The case against Asus isnt strong. Its likely to get thrown out before it even really begins. Hence the reason no official filing has even been done yet. This is just something someone "Wants" to bring against asus. Nothing thats actually happening or going on yet.
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Click to collapse
opps... didnt see someone posted the link to the filing. lol But If anything comes from it remains to be seen..
All I want is the browser sped up and I would be perfectly happy. Gary mentioned that there would be an upgrade to browsing in the new firmware but after this much time it leads you to think that it must be a hardware issue. Although Asus has always been outed by other sources before they give out any real information.
I bought a top of the line Android Tablet and I swear my girlfriends Kindle browses the internet faster.
It is also odd to see that new post the other day about the Asus Nexus Tablet. It is hard to believe that they would be able to meet Demand or Expectations after all of the Prime problems.
Yea I am getting tired closing all your threads....
What's so hard about posting in existing threads?
I understand that you want answers, I want them too, but making new threads each day complaning about the issues won't get you any answers...
Gary doesn't answer in threads, so maybe the situation will change with the new guy - Asus_USA - but until then please use the existing threads.
So after a couple of months of research, i decided to go ahead and spend $500 for a new Transformer Prime, thinking it was the coolest and fastest tablet out there. The fact that it runs android and that i can root it and load custom roms on it was just an added bonus. I've had an E4GT for about six months now, so im very familiar with the android community.
However, after about a week with this tablet, im very disappointed. wifi, to be quite honest, sucks, the stock browser locks up for no reason all the time, the whole pad gets really hot when i simply watch a movie on netflix with the brightness turned all the way down. Multi-tasking is terrible, switching from facebook to USA Today to twitter is completely laggy. i bought this tablet as something to use instead of lugging my laptop all around the house with me, but to be honest, id rather sit on my laptop if it meant i didnt have to wait 30 seconds to a minute just for the XDA site to load. for this tablet being a quad core, it runs slower than my dual core phone. battery life also, has seemed to be an issue. one movie on netflix over a very stable wifi with brightness turned all the way down will run out my whole battery. also ive tried a few games, since its advertised as a tegra 3 gaming tablet, and games such as GTA and NOVA arent even very good, frame rate is slow and laggy.
Another thing that i was disappointed with were the number of roms/kernels/tweaks i could do to the machine. now im not trying to discredit the devs, i know they do a TON of work on the roms and such that are out there, so dont flame me, however ive found that even most of the custom roms for our TFP dont really come with alot of custom options, unless you go with CM9 or AOKP.
my mom just bought a new ipad, and i know i know its apple they such blahh blahh and yes, the lack of customizability would absolutely drive me insane, but the browser is wicked fast, the battery life is incredible, and switching between apps is completely seamless. everything youd expect from a $500 tablet
now right now i am running the latest version of AOKP, and the above is all of the things that i keep running into. however, i have run multiple stock and custom roms, and they all seemed to give me the same problems. if the problems im running into are rom based, then please by all means point me in the right direction. i certainly do not know everything about android.
sorry this post is long, but i dont know what im going to do, i definitely not happy with my prime, but when it comes down to the specs, its the best tablet on the market. i guess if in a week or two im still not happy with it ill return it, but if theres anything any of you know that will spark a new love for my prime, id greatly appreciate it.
Ctanferno22 said:
So after a couple of months of research, i decided to go ahead and spend $500 for a new Transformer Prime, thinking it was the coolest and fastest tablet out there. The fact that it runs android and that i can root it and load custom roms on it was just an added bonus. I've had an E4GT for about six months now, so im very familiar with the android community.
However, after about a week with this tablet, im very disappointed. wifi, to be quite honest, sucks, the stock browser locks up for no reason all the time, the whole pad gets really hot when i simply watch a movie on netflix with the brightness turned all the way down. Multi-tasking is terrible, switching from facebook to USA Today to twitter is completely laggy. i bought this tablet as something to use instead of lugging my laptop all around the house with me, but to be honest, id rather sit on my laptop if it meant i didnt have to wait 30 seconds to a minute just for the XDA site to load. for this tablet being a quad core, it runs slower than my dual core phone. battery life also, has seemed to be an issue. one movie on netflix over a very stable wifi with brightness turned all the way down will run out my whole battery. also ive tried a few games, since its advertised as a tegra 3 gaming tablet, and games such as GTA and NOVA arent even very good, frame rate is slow and laggy.
Another thing that i was disappointed with were the number of roms/kernels/tweaks i could do to the machine. now im not trying to discredit the devs, i know they do a TON of work on the roms and such that are out there, so dont flame me, however ive found that even most of the custom roms for our TFP dont really come with alot of custom options, unless you go with CM9 or AOKP.
my mom just bought a new ipad, and i know i know its apple they such blahh blahh and yes, the lack of customizability would absolutely drive me insane, but the browser is wicked fast, the battery life is incredible, and switching between apps is completely seamless. everything youd expect from a $500 tablet
now right now i am running the latest version of AOKP, and the above is all of the things that i keep running into. however, i have run multiple stock and custom roms, and they all seemed to give me the same problems. if the problems im running into are rom based, then please by all means point me in the right direction. i certainly do not know everything about android.
sorry this post is long, but i dont know what im going to do, i definitely not happy with my prime, but when it comes down to the specs, its the best tablet on the market. i guess if in a week or two im still not happy with it ill return it, but if theres anything any of you know that will spark a new love for my prime, id greatly appreciate it.
Click to expand...
Click to collapse
Can I just roll out this tired old phrase before someone else does...cool story bro...yawn
I think 95% of people on this forum are tired of these threads appearing. Why didn't you post your comments in a thread like this:
http://forum.xda-developers.com/showthread.php?t=1444084
I presume your intent was to start a flame war. Enjoy it while it lasts. I hope the mods put this thread out of its misery ASAP
What people should do instead of posting this kind of thing here is send Asus an email.
I'm not saying the email wouldn't just vanish into the ether, but complaining to other users isn't going to accomplish anything.
If you're unhappy, email Asus and let them know.
paddycr said:
Can I just roll out this tired old phrase before someone else does...cool story bro...yawn
I think 95% of people on this forum are tired of these threads appearing. Why didn't you post your comments in a thread like this:
http://forum.xda-developers.com/showthread.php?t=1444084
I presume your intent was to start a flame war. Enjoy it while it lasts. I hope the mods put this thread out of its misery ASAP
Click to expand...
Click to collapse
GET OUT! NOBODY HAS COME UP WITH THIS YET! ALL HANDS ON DECK! GET THIS GUY AN AWARD FOR ALERTING THE XDA COMMUNITY!
you are a noob. Nobody like to be a noob, but you are one anyway. and the first rule of noob-age is to search and read. Second rule of noob-age is that after you search and find a thread that is similar to your problem, post it there. There are so many complaint threads, we've had the mods closing them left and right. Thank you for creating another one and proving that people don't search or read, they just spew onto xda. We appreciate your well thought out, yet redundant post that has already been extremely well documented issues in other threads.
/flame
And we are 2...****ing tablet. I hate asus
Inviato dal mio GT-I9100 usando Tapatalk
paddycr said:
Can I just roll out this tired old phrase before someone else does...cool story bro...yawn
I think 95% of people on this forum are tired of these threads appearing. Why didn't you post your comments in a thread like this:
http://forum.xda-developers.com/showthread.php?t=1444084
I presume your intent was to start a flame war. Enjoy it while it lasts. I hope the mods put this thread out of its misery ASAP
Click to expand...
Click to collapse
The problem with the first post of that thread is there's nothing about the lag/browser/io.
You should of RMA it before you unlocked for WIFI.
I have 2 primes, Unlocked and running AKOP
I must say i disagree with everything you say. My tablet is FIRE
Speed is nuts.
Now all we need is a win8 port =)
What kind of customization are you looking for exactly? I do most of mine through widgets, apps, launchers, and live wallpapers, which are mostly rom independent (except the cornerstone roms, which can't use live wallpapers)
And the kernel you use can also affect your wifi experiences.
Try installing Ad Free, it will make your browsing experience much smoother
https://play.google.com/store/apps/details?id=com.bigtincan.android.adfree
David522d said:
You should of RMA it before you unlocked for WIFI.
I have 2 primes, Unlocked and running AKOP
I must say i disagree with everything you say. My tablet is FIRE
Speed is nuts.
Now all we need is a win8 port =)
Click to expand...
Click to collapse
i agree for one part: aopk is realy snappy. but stock based (androwook) owns it by far in terms of stability and battery life.
we need best of 2 worlds.
in both cases extremely bad IO write speed which causes slowdowns and queueing. this is realy a bugger, hope its fixable.
I realize all some of the things I mentioned have been talked about before, the reason I posted was to see if there was something out there that I was missing that would improve my experience. All you trolls do is look for people to flame. If you really want to contribute to the community how about you help someone out that just spent $500 on a tablet that doesn't deliver what it said it would. So thanks trolls for encouraging me to return this tablet even more. Great community, real helpful. At least the people in the E4GT threads try to do something about the problems they find with their device, instead of just flaming people
jrkart99 said:
GET OUT! NOBODY HAS COME UP WITH THIS YET! ALL HANDS ON DECK! GET THIS GUY AN AWARD FOR ALERTING THE XDA COMMUNITY!
you are a noob. Nobody like to be a noob, but you are one anyway. and the first rule of noob-age is to search and read. Second rule of noob-age is that after you search and find a thread that is similar to your problem, post it there. There are so many complaint threads, we've had the mods closing them left and right. Thank you for creating another one and proving that people don't search or read, they just spew onto xda. We appreciate your well thought out, yet redundant post that has already been extremely well documented issues in other threads.
/flame
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Click to collapse
Ya, a noob that claims to have done months of research on the Prime before deciding to buy one. If you did all that research wouldn't you have known about the problems some have experienced? What we have here is an iFan troll IMHO. See how the topic eventually got to mentioning the iPad.
If I was still in the return window , this is just me my honest opinion is just return it and wait on something better , plenty of options coming up. I don't have the browser or lag problems some people have but the wifi/BT problem absolutely ticks me off, GPS was dead on mine out the box and Asus screwed up its initial dongle shipments I had to have 75 other people post in a thread before getting any response from people at corporate about it to have them send me another one. Its a great looking tablet but QC on these things is just terrible and my opinion the company isnt much better (shame on Google for going with Asus for the Nexus tablet that really irks me too), TF201 will be last Asus product I buy, you either get one thats great or one with some issue
Ctanferno22 said:
I realize all some of the things I mentioned have been talked about before, the reason I posted was to see if there was something out there that I was missing that would improve my experience. All you trolls do is look for people to flame. If you really want to contribute to the community how about you help someone out that just spent $500 on a tablet that doesn't deliver what it said it would. So thanks trolls for encouraging me to return this tablet even more. Great community, real helpful. At least the people in the E4GT threads try to do something about the problems they find with their device, instead of just flaming people
Click to expand...
Click to collapse
See my post previous post about improving your web browsing experience.
We probably have different expectations, because I'm running a stock based rom as my daily driver and honestly I'm overall very happy with the experience. I don't use the stock web browser, so maybe that may be the difference, or not.
I also don't seem to notice much lag from switching between apps... then again I'm also not watching lag like a hawk either, so if it does exist, it's not enough for me to take notice.
Lastly, if you put yourself out there then just be ready for the flames to come out. It's probably true that this forum seems to have a higher ratio of trolls though... I guess some people really take this stuff too seriously. But if you let their comments get to you then they have won...
Ctanferno22 said:
I realize all some of the things I mentioned have been talked about before, the reason I posted was to see if there was something out there that I was missing that would improve my experience. All you trolls do is look for people to flame. If you really want to contribute to the community how about you help someone out that just spent $500 on a tablet that doesn't deliver what it said it would. So thanks trolls for encouraging me to return this tablet even more. Great community, real helpful. At least the people in the E4GT threads try to do something about the problems they find with their device, instead of just flaming people
Click to expand...
Click to collapse
Im new to Tabs but been runnin all kinds of Custom Roms GB and ICS on my 4G Sprint Touch here @ XDA...Mines overclocked at 1.6 and Smokes...I found out the best way to improve it was to read a lotta threads and get different ideas on what to run...
Just like here Ive read a lot of threads ran about 5 different roms with overclocked kernels up to 1.8...My Prime also smokes...from videos to music... movies... you name it...don't notice any lag...Im runnin Wookies Prime 1.0 ...quadrants of 5200-5900 @ performance...Gummys is Super Fast as well...but to me Wooks is more stable...Im more than satisfied the way I set mine up...So just read a bit on here ...set it up the right way and Im sure you'll luv it....
And I think a lotta members on here are more than willing to help...Of course Im unlocked and rooted...Bricked it the first day...But with the help from here...got back up and runnin in about an hour... haven't had a problem since...
Ctanferno22 said:
I realize all some of the things I mentioned have been talked about before, the reason I posted was to see if there was something out there that I was missing that would improve my experience. All you trolls do is look for people to flame. If you really want to contribute to the community how about you help someone out that just spent $500 on a tablet that doesn't deliver what it said it would. So thanks trolls for encouraging me to return this tablet even more. Great community, real helpful. At least the people in the E4GT threads try to do something about the problems they find with their device, instead of just flaming people
Click to expand...
Click to collapse
I am sorry that the Prime isn't all you were expecting it to be. I am glad you did months of research before posting here, however had you done so you would have noticed three things for sure:
Many people have the same issues as you, and there are threads already addressing the specific issues you mention.
We just had a major ****-storm on this forum over the massive number of duplicate posts talking about the same issues and problems.
Starting threads that are duplicates of topics that already exist on the forum is a "no-no" according to XDA forum rules.
Again I am sorry that the Prime doesn't meet your needs, and I am very sorry for some of the replies you have gotten in this thread. All I can say is people are a little more sensitive to duplicate posts, especially ones that complain without offering any possible solutions to the problems that are the source of the complaint.
If your Prime didn't met your needs you should have returned it to the store before voiding your warranty trying to fix the problem. You still might want to give this a try, or try exchanging it for another Prime and tell them that WiFi isn't working properly as it is an issue most retailers know about. Most retail locations won't check a device to see if its bootloader has been unlocked.
Also if your problem is specifically with Wifi performance, or at least, you phrase it that way to Asus, there is a good chance they will still allow you to RMA the Prime as they have done so for several other people on the forum.
Is not your xda here....
Inviato dal mio GT-I9100 usando Tapatalk
Ctanferno22 said:
So after a couple of months of research, i decided to go ahead and spend $500 for a new Transformer Prime, thinking it was the coolest and fastest tablet out there. The fact that it runs android and that i can root it and load custom roms on it was just an added bonus. I've had an E4GT for about six months now, so im very familiar with the android community.
However, after about a week with this tablet, im very disappointed. wifi, to be quite honest, sucks, the stock browser locks up for no reason all the time, the whole pad gets really hot when i simply watch a movie on netflix with the brightness turned all the way down. Multi-tasking is terrible, switching from facebook to USA Today to twitter is completely laggy. i bought this tablet as something to use instead of lugging my laptop all around the house with me, but to be honest, id rather sit on my laptop if it meant i didnt have to wait 30 seconds to a minute just for the XDA site to load. for this tablet being a quad core, it runs slower than my dual core phone. battery life also, has seemed to be an issue. one movie on netflix over a very stable wifi with brightness turned all the way down will run out my whole battery. also ive tried a few games, since its advertised as a tegra 3 gaming tablet, and games such as GTA and NOVA arent even very good, frame rate is slow and laggy.
Another thing that i was disappointed with were the number of roms/kernels/tweaks i could do to the machine. now im not trying to discredit the devs, i know they do a TON of work on the roms and such that are out there, so dont flame me, however ive found that even most of the custom roms for our TFP dont really come with alot of custom options, unless you go with CM9 or AOKP.
my mom just bought a new ipad, and i know i know its apple they such blahh blahh and yes, the lack of customizability would absolutely drive me insane, but the browser is wicked fast, the battery life is incredible, and switching between apps is completely seamless. everything youd expect from a $500 tablet
now right now i am running the latest version of AOKP, and the above is all of the things that i keep running into. however, i have run multiple stock and custom roms, and they all seemed to give me the same problems. if the problems im running into are rom based, then please by all means point me in the right direction. i certainly do not know everything about android.
sorry this post is long, but i dont know what im going to do, i definitely not happy with my prime, but when it comes down to the specs, its the best tablet on the market. i guess if in a week or two im still not happy with it ill return it, but if theres anything any of you know that will spark a new love for my prime, id greatly appreciate it.
Click to expand...
Click to collapse
I have flashed every ROM that exists for the Prime, and all have their own minor issues.
For my Prime, I have to say the new Androwook Prime custom ROM is the best there is.
If you haven't tried it yet, do it... you have nothing to lose but a few minutes of your time.
Just go read the (95% positive) feedback and you'll want to try it.... it's got freakin Sony Bravia engine in it man It is the fastest ROM I've ever run, super stable, no browser lag or not responding messages, and the WiFi is great. I do like AOKP and Gummy but WiFi sucks on my Prime with those ROMS.
Give it a shot man... come back tonight and let me know how it worked out for ya.
Oh, BTW... after installing Androwook, I got an app called GMD GestureControl... wow it's amazing. Ceck into that too... in love with my Prime even more than ever.
almightywhacko said:
I am sorry that the Prime isn't all you were expecting it to be. I am glad you did months of research before posting here, however had you done so you would have noticed three things for sure:
Many people have the same issues as you, and there are threads already addressing the specific issues you mention.
We just had a major ****-storm on this forum over the massive number of duplicate posts talking about the same issues and problems.
Starting threads that are duplicates of topics that already exist on the forum is a "no-no" according to XDA forum rules
Again I am sorry that the Prime doesn't meet your needs, and I am very sorry for some of the replies you have gotten in this thread. All I can say is people are a little more sensitive to duplicate posts, especially ones that complain without offering any possible solutions to the problems that are the source of the complaint.
If your Prime didn't met your needs you should have returned it to the store before voiding your warranty trying to fix the problem. You still might want to give this a try, or try exchanging it for another Prime and tell them that WiFi isn't working properly as it is an issue most retailers know about. Most retail locations won't check a device to see if its bootloader has been unlocked.
Also if your problem is specifically with Wifi performance, or at least, you phrase it that way to Asus, there is a good chance they will still allow you to RMA the Prime as they have done so for several other people on the forum.
Click to expand...
Click to collapse
I agree with this 100%
@OP don't take none of the remarks personal. I feel your gripes. Its just that EVERYONE is really frustrated. Especially on duplicate complaint threads. the reason for that is because most are posted just complaining without trying to find a solution or answer to the problem. I know it wasn't this in your case, but just saying in general. People in the Prime forum are actually very helpful and like the other forum you described. Everyone is on edge with this device. We have primes that work great and people satisfied with them & then we have people with primes that have issues and are unhappy. So don't take the flaming remarks to heart.
Try that rom like jaycustom said, since you are unlocked. if your main gripe is wifi, just call Asus and see what they can do. you never know, they might just go on and fix your device although its unlocked. people have had success with that route.
good luck on finding a solution and don't be discouraged.
thank you hairdewx and jaycustom for actually responding with something useful. the reason i posted was to learn. learn more about the device i have and how to set it up the right way to get the results i want. i like the androwook custom rom, but i really like the toggles of AOKP, i use them ALOT. i will try your suggestions and see what i can find out. i tried to use the custom build prop in the development section, but everytime i do it and follow the directions it wont boot past the asus screen. maybe im doing it wrong and i will try it again. thanks again to those of you that actually made an effort to try and help me. my post was not to *****, but yet make the best with what i had.
Love my Prime. Running Virtuous Rom and it is seemless. I have the latest build (serial # starting with C4) so I dont know if they have fixed up the wifi/GPS issues in this build but it is great.
I too am noob and did a fair bit of searching before I purchased (2 weeks ago). I was aware of the GPS/Wifi issues but had read that the new dongle fixed that but hadn't read much about lag or any other problems. All the reviews I read were extremely glowing of the tablet and most ranked their #1. Anyway I suppose I was lucky to get one that works perfectly.
Does anyone know if C4 build has all issues ironed out now? it would be great if it does but Asus should replace tab for those that are extremely unhappy.
Once again, Love my Prime!!!!!
Sent from my Transformer Prime TF201 using XDA Premium HD app
This forum seems to be running down in terms of activity and the direction and tone of the threads. "I exchanged/ Best Buy exchanged my Prime for an Infinity"; "Ready to switch to N7?"; on the beta test thread..."I'm interested in Win8 tablets..."; 2 weeks since the last word from Gary.
I'm feeling despondent about my purchase. I wanted it to be so good and coming on here has slowly corroded my positivity. Dump upon dump upon dump of dissatisfaction with the product. Moan upon moan upon moan about Asus. Trouble is I don't know anymore if I have wasted my money and been taken for a ride by an unscrupulous organization or users with technical expertise are too demanding and miffed because their expectations have not been met.
I thought the Prime was going to be the ultimate when I bought it. Now, it was just a dream.
Being popular and functional has been removed from the marketing materials. It should not be expected functionality of the TF201 any more.
Well i feel the same about the forum, but, what is there to post about atm?
The prime was and is a very nice tablet but others have come out in the meantime that are just as good or even better in some aspects. So i think people that always need the latest and greatest have moved on.
I think the recent issues are known (I/O, gaming crash&hangs, rnd reboots) and dont need to be further discussed. So i guess people are just waiting for the next update to come in which will hopefully fix one of the remaining issues. And i think the majority of XDA prime users have already unlocked anyway and installed a custom rom so they are probably discussing/talking in the dev section in the custom rom threads.
I'm one of those that havent unlocked yet because i'm really happy with my prime EXCEPT for the gaming lock ups. So i said to myself i'll wait for another update or probably until JellyBean hits (which should be in the next month i think). If things wont be fixed by then i'll unlock and install a custom rom.
I think you have summed it up nicely. I will eventually unlock and install a custom Rom. I just wish I didn't have to rely on the passion of enthusiasts to get what I thought I paid for.
These forums have a tendency to go through cycles, the only ones that stay consistently busy are the nexus forums
update is likely to be worth waiting for. give it another week or 2 at most. if nothing by then unlock. androwookie 2.1 is a great rom and is paired with the hard hitting motley kernel.
Unlock, install custom ROMs now, thank me later.
The reason I say this is it actually makes the tablet behave the way it was supposed to. The difference in the ICS ROMs is huge and the JB ROMs are so buttery smooth and fast... not quite there yet feature wise but only a matter of time
The reason why I have not unlocked the PRIME because of green camera. I may send to RMA soon but there is another tangle that the Prime may not be unlocked after RMA. So It is hard for me to make decision right now. Still waiting for little later to see what is going on.
Forum is not the device
acricketer said:
This forum seems to be running down in terms of activity and the direction and tone of the threads. "I exchanged/ Best Buy exchanged my Prime for an Infinity"; "Ready to switch to N7?"; on the beta test thread..."I'm interested in Win8 tablets..."; 2 weeks since the last word from Gary.
I'm feeling despondent about my purchase. I wanted it to be so good and coming on here has slowly corroded my positivity. Dump upon dump upon dump of dissatisfaction with the product. Moan upon moan upon moan about Asus. Trouble is I don't know anymore if I have wasted my money and been taken for a ride by an unscrupulous organization or users with technical expertise are too demanding and miffed because their expectations have not been met.
I thought the Prime was going to be the ultimate when I bought it. Now, it was just a dream.
Click to expand...
Click to collapse
Don't let the negativity on the forum make you "despondant". Base your opinions on your own experience and weather or not it is meeting your needs. I've yet to have a device of any brand, model, or OS where the associated forum did not end up devolving into a complaint/rant area. This is particularly true when you are between major updates because there is nothing big new to talk about so only the people who have problems and/or are dissatisfied spend a lot of time posting.
This is normal/typical.
acricketer said:
This forum seems to be running down in terms of activity and the direction and tone of the threads. "I exchanged/ Best Buy exchanged my Prime for an Infinity"; "Ready to switch to N7?"; on the beta test thread..."I'm interested in Win8 tablets..."; 2 weeks since the last word from Gary.
I'm feeling despondent about my purchase. I wanted it to be so good and coming on here has slowly corroded my positivity. Dump upon dump upon dump of dissatisfaction with the product. Moan upon moan upon moan about Asus. Trouble is I don't know anymore if I have wasted my money and been taken for a ride by an unscrupulous organization or users with technical expertise are too demanding and miffed because their expectations have not been met.
I thought the Prime was going to be the ultimate when I bought it. Now, it was just a dream.
Click to expand...
Click to collapse
Just remember that only guys with problems populate these forums, which is not wrong. Just note that not everybody has problems. I have a prime and I have not had any problems till date. Just see if you are satisfied with the purchase. Currently my prime is good and the only worry I have is what the JB will bring to me. Hopefully it does not screw up my prime
shreddintyres said:
These forums have a tendency to go through cycles, the only ones that stay consistently busy are the nexus forums
Click to expand...
Click to collapse
Check out the HD2 forums... that phone is just insane lol.
Zephyrot said:
Check out the HD2 forums... that phone is just insane lol.
Click to expand...
Click to collapse
That phone is just insane :laugh:
ratman6161 said:
Don't let the negativity on the forum make you "despondant". Base your opinions on your own experience and weather or not it is meeting your needs. I've yet to have a device of any brand, model, or OS where the associated forum did not end up devolving into a complaint/rant area. This is particularly true when you are between major updates because there is nothing big new to talk about so only the people who have problems and/or are dissatisfied spend a lot of time posting.
This is normal/typical.
Click to expand...
Click to collapse
Not quite true...
Sure, there will always be complaints and/or issues. But most of the time not as massive as with the prime and not without reason. There simply ARE quite a number of issues with the prime and it does not quite deliver up to the hype. At least, not for a lot of people.
I'm usually lurking, but thought I'd share my two cents on this topic. I, unlike a lot of people here, have had hardly any issues. My prime doesn't flicker, my games don't crash, no light bleed, and my wifi works fine. The only issue I had was with the GPS not being accurate, but to me it's a non-issue since I don't use my tablet for navigation (that's what I use the Galaxy S2 for if I need it!). Also in case anyone is wondering I'm not rooted. So honestly for me the Prime is everything I thought it would be plus some. I use it everyday for reading news, books, watch some episodes of my favorite tv shows during lunch at work, or do some digital sketching, etc. It's an excellent tool for media, learning and productivity.
I think that most prime owners who aren't having any issues aren't posting in these forums. I see tons of negativity about the Prime everyday I come to the forums. I never post anything because I don't have any of those issues. It sucks that a lot of prime owners here have so many issues because it really is a great product. I'm willing to bet some of the people posting about the issues are the cause of their own problem and some of the problems are directly related Asus.
I wouldn't write off the prime or Asus to be honest, but that's my opinion. I've had very little issue with them. I also own the OG Transformer and again...none of the issues others were having except the lag. I hope Asus works out the kinks with the hardware and software related issues everyone seems to be having. Again....just my two cents.
The current wave of trade ups for the Infinity could accelerate the Prime's fate into a collector's tablet. As the total number of owned units out there decrease, so will the need to support it and I wouldn't be surprised if Asus is trying to bury both the 201 and 300 into oblivion in order to focus on the 700 and beyond.
I agree
I have had my Prime since day one Dec 23rd never had any issues with it. Yes GPS sucks but I don't use it for that. Everything runs fine on it and again based on the roms we are running. I was rooted and unlocked after a few weeks. But I understand the frustration about development. There are only a few real roms out there and are very close to stock, no real themes or tweaking, seems these are only updated when Asus releases a major update. I used to own a Samsung Captivate and would flash it ever day with different roms with tweaks up grade different flavors from the devs. but for a device as strong as the Prime was/is and for it now being out 9 months you would think there would be more working with it and more development than it really has. I thank the devs who are working on things for our Prime and I appreciate the work they put into making it better.
Completely true
dagrim1 said:
Not quite true...
Sure, there will always be complaints and/or issues. But most of the time not as massive as with the prime and not without reason. There simply ARE quite a number of issues with the prime and it does not quite deliver up to the hype. At least, not for a lot of people.
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Though there is one "Positive" I love my Prime sort of thread out there, it is almost universally true that on all XDA (and other forums) nearly 100% of the discussions come down to one of three things:
1. "I'm having problems...."
2. "When are we going to get our next update..." and complaining about why it takes so long.
3. Developers/tweaking/custom ROM discussions. This one is often at least indirectly related to 1 and 2.
This is the nature of the beast with forums. Pick out pretty much any device you want and its all the same. People for whom everything is working they way they want it to don't bother starting a thread. What are they going to say? "Gee, just starting a thread to say all is well!" It just doesn't work that way.
I stick by my original statement that said "Don't let the negativity on the forum make you "despondant". Base your opinions on your own experience and weather or not it is meeting your needs. "