I checked out a few other threads, on a couple forums and dont think anyone has been stupid enough to do this so far...
about 4 months ago, I was lost and my phone was dead, having bodged a car charger together I plugged it in.
The phone turned on, booted up and I got the SatNav software running, but before I could drive off it started flashing.. screen, lights, like a tiny disco....
Then it smoked, quite a lot for a second or two, by this time I'd took battery out and dis-connected the charger but it was too late, the phone was dead.
I got home, put the battery in a desktop charger til it was full and the phone has remained at it's current condition since.
So; it won't turn on, vibrate or flash any lights. The ONLY thing it does, is power up the right hand side bottom white light between the home key and back button.
I've been Ebaying since the day I killed it for a spares one, tried buying a main board but no joy anywhere without paying over £70 (and that's for a complete but knackered handset).
My dad's good with phones, his mate better also both of which said i've burnt out some chips. Some do kinda, have small 'holes' in, and I wiped a 2GB card too, wont work in anything else.
Without spending silly amounts on a new phone can I not do anything with this? Apparently everything except the main board should work (screen, digitizer etc)..
Help anyone please? -ta.
I suggest that you contact your local support team because I think this is something that needs to be examined at a repair center.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
I dropped my X10a, and cracked the screen/digitizer. Is it easier to replace the whole housing or just the digitizer? Any suggestions on which company supplies OEM parts at the best prices?
agentJBM said:
I dropped my X10a, and cracked the screen/digitizer. Is it easier to replace the whole housing or just the digitizer? Any suggestions on which company supplies OEM parts at the best prices?
Click to expand...
Click to collapse
I've found some an i will keep looking but here is some at the bottom of my post and if you know of some please do post them here and all update this. good luck
http://forum.xda-developers.com/showthread.php?p=15712166#poststop
So I've had my prime for around 3 months.
Yesterday it decided to stop working.
If you hold the power button for 15 seconds it vibrates.
At no point does the screen turn on.
try hooking an HDMI cable up to it and the t.v. to see if it displays anything. another thing is to try to drain the battery all the way down then recharge it. or try a soft reset. stick a paperclip in the little hole underneath the microsd card slot. press into you feel a slight click. then it should reset. hopefully that'll help. if none of the latter steps work but you can still see an image on the screen, then chances are the connector to your display got knocked loose. another thing to try is to hook it up to your PC to see if its recognized.
It shows up via hdmi.
fixyourtech said:
So I've had my prime for around 3 months.
Yesterday it decided to stop working.
If you hold the power button for 15 seconds it vibrates.
At no point does the screen turn on.
Click to expand...
Click to collapse
The prime I just RMAed did the same thing. The prime froze while playing music and was drained of the battery. When it was charged back to full status... it only vibrates screen stayed black as night no matter what kind of soft, hard reset I did. I bet its the lcd since I can still see it on the laptop when its connected. Make sure when you call support for an RMA they send you a shipping label so you dont have to pay anything. Probably screen connection lose or just bad lcd display.
fixyourtech said:
It shows up via hdmi.
Click to expand...
Click to collapse
Could be your ribbon cable that connects from mobo to lcd. OR It could be bad
Lcd like junrider said. Only one option if its a bad lcd or etc.
-RMA your prime. Asus will fix it.
Other option if its just the cable came loose in prime.
-Open up your prime. Connect the cable back yourself.
Note: Opening your prime will void your warranty. Especially if Asus can tell you opened
it. Plus you risk the chance of breaking something. The prime is actually very easy to open.
You can see the thread in my sig for more info.
GL
Tip: If you do RMA it, take video proof of it working and packaging it etc. Basically, the more proof that when you sent the Prime it was completely fine, the better. There has been many incidences of people sending in Primes and having them damaged and having to pay for the damages.
RMA it not worth losing warranty for something your not sure of. And let them know you have fully documented (video and still shots ) your prime's condition before and during its packaging stage.
Hi.
So suddenly my tablet just decided that its screen dont wanna work!
I thought it died altogether, but I got notification sounds coming from it, indicating that it was still on.
I plugged it into my TV through HDMI and it works, so basically the screen is up **** creek.
Anyone know if this is repairable at home through some troubleshooting? Or if i have to RMA it?
Secondly, because of this problem, coupled with the fact my camera started showing green lines, and also that the system was laggy as hell, AND also because this is the second major issue i had with it, - first time its screen died for some reason after an update and it never turned abck on..
i personally would prefer to get cashback for the tablet, or a brand new device...
is this 'legally' possible in australia?
Gabroo said:
Hi.
So suddenly my tablet just decided that its screen dont wanna work!
I thought it died altogether, but I got notification sounds coming from it, indicating that it was still on.
I plugged it into my TV through HDMI and it works, so basically the screen is up **** creek.
Anyone know if this is repairable at home through some troubleshooting? Or if i have to RMA it?
Secondly, because of this problem, coupled with the fact my camera started showing green lines, and also that the system was laggy as hell, AND also because this is the second major issue i had with it, - first time its screen died for some reason after an update and it never turned abck on..
i personally would prefer to get cashback for the tablet, or a brand new device...
is this 'legally' possible in australia?
Click to expand...
Click to collapse
if you are able to RMA it, i would highly suggest to RMA it
if there is no physical damage, not unlocked you should be able to RMA the tablet
once you open it up and try to fix it your self, your warranty will be void
Gabroo said:
Hi.
So suddenly my tablet just decided that its screen dont wanna work!
I thought it died altogether, but I got notification sounds coming from it, indicating that it was still on.
I plugged it into my TV through HDMI and it works, so basically the screen is up **** creek.
Anyone know if this is repairable at home through some troubleshooting? Or if i have to RMA it?
Secondly, because of this problem, coupled with the fact my camera started showing green lines, and also that the system was laggy as hell, AND also because this is the second major issue i had with it, - first time its screen died for some reason after an update and it never turned abck on..
i personally would prefer to get cashback for the tablet, or a brand new device...
is this 'legally' possible in australia?
Click to expand...
Click to collapse
I'd also say RMA it. Most likely the LCD cable came loose inside... But it is also likely that the LCD decided to die. Either case, it's warranty repairable, as is the green static camera. Opening the device WILL void your warranty, so I'd suggest against it.
This message was smashed through a small grate by a slice of lemon wrapped 'round a large gold brick.
The other day, I went to turn on my Prime and the screen didn't come one, so I thought the battery was dead. But even after charging it overnight, the screen still didn't come on, so I took a closer look and figured out that the tablet is powered on, but the screen is entirely black.
I know it's on because it makes the tone when you plug in or remove the power cable, and when I connected it via USB to my Win7 machine, it immediately installed the drivers and correctly identified it as a Transformer Prime.
So basically I have a running tablet with a black screen; no boot animations or text, just nothing. I would assume it's a hardware problem rather than software, unless anyone out there has a better idea.
I bought it used on Ebay, so I know I'm probably SOL in regard to warranty, but will Asus fix it for a fee? Or is there a market for mostly-bricked tablets out there?
Thanks
Hmmmm...motherboard could have died. I'd at least check with Asus, but barring that id open it first to make sure the LCD ribbon inside never came off.
As a final option you could let someone with a busted LCD but working prime try it out.
Have a look at the post by youngnex in the RMA Question thread.
http://forum.xda-developers.com/showthread.php?p=33281353
I'd say send it in and see what they say. But then I'm biased as I bought mine on eBay too and want to know! Lol
Seriously, though, for $20 I'd send it in to see.
Sent from my Transformer Prime TF201 using xda app-developers app
Cool, thanks for the info. A loose cable would explain it, but I'm not too keen on opening it up. I'll look around for instructions on how to do it, but if it seems over my head I guess I'll try to send it back and see how it goes.
Kennedy808 said:
Cool, thanks for the info. A loose cable would explain it, but I'm not too keen on opening it up. I'll look around for instructions on how to do it, but if it seems over my head I guess I'll try to send it back and see how it goes.
Click to expand...
Click to collapse
Might want to start here:
http://forum.xda-developers.com/showthread.php?t=1479664
Have you actually tried to reboot it by holding down the power button for 10s? My i9000 sometimes does this and a reboot always fixes it.
So, the screen doesn't light up at all? Not even any edge lighting?
In that situation, I'd be connecting it via HDMI cable to an external HDMI screen. You'll need to get a micro-HDMI adapter in order to do this. You can get them from monoprice.com pretty cheap ($2ish).
Opening your prime isn't hugely difficult. There's videos on the internet on how to do it. The real key to opening it is that there are locks that hold the screen down that you need to slide open -- they're under the rubber stoppers that cover the docking station holes.
Now, changing the LCD is a HUGE, difficult pain.
Yes, I've tried to reboot it with a long power hold. I get the quick vibrate after about 10 seconds, but nothing at all on the screen.
It does sound like it might be just the LCD ribbon, so maybe I'll try to open it up this weekend.
For the sake of future Googlers, I wanted to post an update saying that I went ahead and opened it using the instructions linked in the post above, and was able to re-seat one of the ribbon cables, and everything works fine now. Thanks to everyone for the help.
Hello.
So to make a veeeery long story short, the phone leaked water in a lake at about 0.5 meters depth after a minute or two with flaps definitely closed (checked 5-10 times before submersion). The screen then flickered and died.
Phone gets sent away to a service center, tested and results unsurprisingly say its watertight so must be user fault. Sony and service provider refuse to help me in any way to fix the broken phone, so basically they say i have to pay it as normal (it was 4 weeks old at time of damage).
I received the phone back after countless phone calls to sony and service provider trying to get them to take responsibility, especially sony, but to no avail.
So now im trying to fix it myself. I took the phone apart, and the screen connector at the bottom was fried as expected. I bought a new screen and flex connector cable but still my screen wont show. The touchscreen works perfect, and so does the phone. When i connect it to my tv via MHL it works flawlessly. Every function including the new touchscreen works perfect, just that the screen is black on the device.
Am i missing something?? I really want to get this working so i can say IN YOUR FACE to this stupid company SONY. Im thinking the only thing it could be now is some faulty component on the mainboard regarding screen output, seems strange though that everything works perfect via MHL, especially the touchscreen.
Anybody have any ideas? Would be greatly appreciated if anyone can share similar experiences!
Cheers, Vincent from Sweden.
i
vinnibinni said:
Hello.
So to make a veeeery long story short, the phone leaked water in a lake at about 0.5 meters depth after a minute or two with flaps definitely closed (checked 5-10 times before submersion). The screen then flickered and died.
Phone gets sent away to a service center, tested and results unsurprisingly say its watertight so must be user fault. Sony and service provider refuse to help me in any way to fix the broken phone, so basically they say i have to pay it as normal (it was 4 weeks old at time of damage).
I received the phone back after countless phone calls to sony and service provider trying to get them to take responsibility, especially sony, but to no avail.
So now im trying to fix it myself. I took the phone apart, and the screen connector at the bottom was fried as expected. I bought a new screen and flex connector cable but still my screen wont show. The touchscreen works perfect, and so does the phone. When i connect it to my tv via MHL it works flawlessly. Every function including the new touchscreen works perfect, just that the screen is black on the device.
Am i missing something?? I really want to get this working so i can say IN YOUR FACE to this stupid company SONY. Im thinking the only thing it could be now is some faulty component on the mainboard regarding screen output, seems strange though that everything works perfect via MHL, especially the touchscreen.
Anybody have any ideas? Would be greatly appreciated if anyone can share similar experiences!
Cheers, Vincent from Sweden.
Click to expand...
Click to collapse
explain more about phone instead of situation and problem with service center
the touch panel is ok but display is died!
but the phone can boot with another display?!
Geeks Empire said:
explain more about phone instead of situation and problem with service center
the touch panel is ok but display is died!
but the phone can boot with another display?!
Click to expand...
Click to collapse
Hello.
The phone has booted ever since it got water damaged, even with the bad screen. Yes the touch panel works perfect but no display, and i can see and use everything on the phonebon my tv via mhl cable. I even updated firmware whilst using mhl to see if it would help but still no picture on the device.
I have replaced the touch screen and the flex ribbon cable that connects screen to mainboard. I have also removed mainboard and cleaned it with 95% alcohol incase some water or dirt causing a short circuit somewhere.
The mainboard looks fine, and everything works apart from the visual screen. Nothing is overheating. Im really baffled as to what could be wrong, but it surely must be something on the mainboard?
i
vinnibinni said:
Hello.
The phone has booted ever since it got water damaged, even with the bad screen. Yes the touch panel works perfect but no display, and i can see and use everything on the phonebon my tv via mhl cable. I even updated firmware whilst using mhl to see if it would help but still no picture on the device.
I have replaced the touch screen and the flex ribbon cable that connects screen to mainboard. I have also removed mainboard and cleaned it with 95% alcohol incase some water or dirt causing a short circuit somewhere.
The mainboard looks fine, and everything works apart from the visual screen. Nothing is overheating. Im really baffled as to what could be wrong, but it surely must be something on the mainboard?
Click to expand...
Click to collapse
I got same issue on Galaxy S4 but that wasn't water proof so this type of damage was normal for it.
have u tried ur display on another board?
- as Sony said it was user fault... after phone get wet have u tried to dry it with heat?
+ as i read the warranty agreements when u open phone by urself or others (non official center) it will void the warranty.
anyway If ur display not working with another board so thr is problem in display panel and not anything on board.
Please Inform me if u got any info or result of this damage
Thanks
:good:
Geeks Empire said:
I got same issue on Galaxy S4 but that wasn't water proof so this type of damage was normal for it.
have u tried ur display on another board?
- as Sony said it was user fault... after phone get wet have u tried to dry it with heat?
+ as i read the warranty agreements when u open phone by urself or others (non official center) it will void the warranty.
anyway If ur display not working with another board so thr is problem in display panel and not anything on board.
Please Inform me if u got any info or result of this damage
Thanks
:good:
Click to expand...
Click to collapse
Yes the phone is thoroughly dried out. I only opened the phone after i had received it back from sony service. They said it wasnt covered by warranty because it was water damaged and was caused by the user (even though both water indicators behind the 2 flaps are still white and not been exposed to water), and they said that they never repair water damaged phones.
Thats why i decided to open it and try to fix it myself, i had nothing (more) to lose!
I havent tried the new display on another board, thats exactly what i want to do but cant get hold of a new board. I've even been taking apart previous smartphones to see if the display can be connected to it somehow just so i can confirm it works. But the probability is that it does work, as the first "broken" screen worked in the same way as this one, touchscreen fine but no display. Thats why i changed the flex cable also, i thought it must be that when the mainboard seems to be doing everything else perfectly.
Does the problem have to be in one of those 3 components? Screen, flex cable, mainboard, or have i missed something?
Thanks
vinnibinni said:
Yes the phone is thoroughly dried out. I only opened the phone after i had received it back from sony service. They said it wasnt covered by warranty because it was water damaged and was caused by the user (even though both water indicators behind the 2 flaps are still white and not been exposed to water), and they said that they never repair water damaged phones.
Thats why i decided to open it and try to fix it myself, i had nothing (more) to lose!
I havent tried the new display on another board, thats exactly what i want to do but cant get hold of a new board. I've even been taking apart previous smartphones to see if the display can be connected to it somehow just so i can confirm it works. But the probability is that it does work, as the first "broken" screen worked in the same way as this one, touchscreen fine but no display. Thats why i changed the flex cable also, i thought it must be that when the mainboard seems to be doing everything else perfectly.
Does the problem have to be in one of those 3 components? Screen, flex cable, mainboard, or have i missed something?
Thanks
Click to expand...
Click to collapse
Yes, it should be those factors. From what you have stated, its most probably the connector on the main board. Before you make more purchases, try to take it to a shop and ask them to test the screen on another phone, so you can see if its the screen or not. It MIGHT be a faulty flex cable that you just purchased, hopefully, since its the cheaper solution. I actually bought one in ebay that was water damaged, changed the screen, middle frame and flex cable, and have a brand new refurbished Z2, good for me the main board was intact. I would take the board out, wash it with 95% alcohol again with a soft toothbrush to brush impurities off the connector piece. Then spray it a little with electrical spray and leave it in rice to thoroughly dry out overnight and try all the connections again. Look through the main board with a magnifying glass and see if anything obvious burned out, the smallest connection can cause problems.
If all fails, then take it to a shop to test the screen or the main board, hopefully they are friendly enough to do it.
Good luck buddy. :good:
elbello said:
Yes, it should be those factors. From what you have stated, its most probably the connector on the main board. Before you make more purchases, try to take it to a shop and ask them to test the screen on another phone, so you can see if its the screen or not. It MIGHT be a faulty flex cable that you just purchased, hopefully, since its the cheaper solution. I actually bought one in ebay that was water damaged, changed the screen, middle frame and flex cable, and have a brand new refurbished Z2, good for me the main board was intact. I would take the board out, wash it with 95% alcohol again with a soft toothbrush to brush impurities off the connector piece. Then spray it a little with electrical spray and leave it in rice to thoroughly dry out overnight and try all the connections again. Look through the main board with a magnifying glass and see if anything obvious burned out, the smallest connection can cause problems.
If all fails, then take it to a shop to test the screen or the main board, hopefully they are friendly enough to do it.
Good luck buddy. :good:
Click to expand...
Click to collapse
Sounds like good advice elbello
Good to know that you have managed to fix a water damaged Z2 using the same mainboard, hopefully i can have the same luck.
So you think it could be the flex cable? Are they known to break easily?
I have already cleaned the board twice with alcohol, maybe using electrical spray might help, and i will check it with a magnifying glass aswell.
Hopefully i can find a shop that will test the screen for me, but this is Sweden, the place where no favours are done, and where everything has to be sent away and fixed by professionals!
Thanks for the replys guys
I have just checked the whole mainboard with a magnifier, and found no oxidation anywhere. I found quite a bit of dirt in some places, and i have once again cleaned the screen connector with 95% alcohol and also the other side of the board behind the screen connector. I dont have any electrical spray at this time so cant test with that.
Another thing i have realised is that there is visual damage to two contact points that are located at the bottom of the phone, very close to where the flex cable connects to the lcd screen. What are these two contacts for, and could they be causing the problem? I will attach an image of them.
Thanks.
vinnibinni said:
I have just checked the whole mainboard with a magnifier, and found no oxidation anywhere. I found quite a bit of dirt in some places, and i have once again cleaned the screen connector with 95% alcohol and also the other side of the board behind the screen connector. I dont have any electrical spray at this time so cant test with that.
Another thing i have realised is that there is visual damage to two contact points that are located at the bottom of the phone, very close to where the flex cable connects to the lcd screen. What are these two contacts for, and could they be causing the problem? I will attach an image of them.
Thanks.
Click to expand...
Click to collapse
From that picture, I dont think that affects the screen at all. Bad thing is you cant try the two pieces you bought with another board so you can narrow the problem down.
I doubt the electrical spray will make wonders, it just good to clean dirt and make the contacts react better after oxidation, but if you state they are clean...
Think your only options is to consider it a loss, sell it in ebay for parts and stuff, or try getting a new flex and see if it was that, but if it wasnt, its like throwing money away. I would say the same for the screen, but those go for $100+ easily.
elbello said:
From that picture, I dont think that affects the screen at all. Bad thing is you cant try the two pieces you bought with another board so you can narrow the problem down.
I doubt the electrical spray will make wonders, it just good to clean dirt and make the contacts react better after oxidation, but if you state they are clean...
Think your only options is to consider it a loss, sell it in ebay for parts and stuff, or try getting a new flex and see if it was that, but if it wasnt, its like throwing money away. I would say the same for the screen, but those go for $100+ easily.
Click to expand...
Click to collapse
Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
Hello,
I have the same problem ... black screen on the tv works perfectly, xperia z2 also drowned after 10 seconds under water .... someone back to life solved the screen, that you have replaced?
best regard.
Oscar
vinnibinni said:
Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
Click to expand...
Click to collapse
Hello ..... no answer .....
I'll buy on aliexpress touch screen digitizer to replace it, anyone know if the screen will return to work? I have to replace more parts? thank you ...
Best Regard
Oscarrrr
Hello,
I'm now in the exact same position.
Water damaged, Touchscreen is still working I can enter recovery any press stuff but no display only shows black.
Had my screen replaced in a shop here but same problem prevails.
They told me to replace Mainboard 3500 THB.
But they didnt have one right then.
He could fix it?
vinnibinni said:
Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
Click to expand...
Click to collapse
he could you solve your problem? It happens to me the same with a z2 . I board bought new eh and the problem persists . you could help me?
Thinking of buying a used z2 with intermittent touchscreen issues. It works but seems to be intermittent it either takes multiple taps to work or it goes mad like your pressing the keys could this be down to water damage or possibly just a software issue and need re-flashing a ftf by clean install it's a totally stock z2 in mint condition for £50
[email protected] said:
Thinking of buying a used z2 with intermittent touchscreen issues. It works but seems to be intermittent it either takes multiple taps to work or it goes mad like your pressing the keys could this be down to water damage or possibly just a software issue and need re-flashing a ftf by clean install it's a totally stock z2 in mint condition for £50
Click to expand...
Click to collapse
It's probably hardware problem. Trust me, ghost touches make people go crazy,so don't buy it.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
Ghost touches are a digitizer problem right?
You can buy a new one for about 30-50$
Gesendet von meinem LENNY2 mit Tapatalk
Haldi4803 said:
Ghost touches are a digitizer problem right?
You can buy a new one for about 30-50$
Gesendet von meinem LENNY2 mit Tapatalk
Click to expand...
Click to collapse
Probably yes, but replacing it isn't so easy these days.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
try this : http://www.mobilerdx.com/2014/10/sony-xperia-z2-display-light-working-problem-solution.html
or this : http://gsm-friends.blogspot.co.id/2015/05/sony-xperia-z2-display-light-ic.html