[Q] Phone thinks it is charging when it's not - AT&T Samsung Galaxy S II SGH-I777

So my i777 running ICSrewed 2.0.1 with siyah kernel and previously hellraised CheckROM thinks its changing when it isn't. To be more correct it starts and stops charging every couple seconds when no usb is connected. So it will vibrate in my pocket every few second when it thinks i disconnected the usb cable. When turned off the phone flashes the battery charging screen followed by the battery screen with the yellow triangle and thermometer. This happens no matter what. I've reflashed my rom, tried entropy's DD instead of siyah kernel with no results. Also it seems to have several different ideas about the battery level, if i restart the phone the battery level usually changes by around 20%.
I'm not running any setCPU or UV apart from whats build into the kernel. Phone is only about 2 months old and is always kept in an industrial ballistic case.
Any ideas? Am i looking at a hardware issue or something that could be software related?
Thanks in advance
Any help is greatly appreciated

Sounds like 1 of 3 things IMO .. either the OS is freaking out or your battery is defective or your miniUSB connection is dirty/messed up/bent.
I had the issue after about a month where my GSII would go into car dock mode out of the blue for no reason. Voice search would fire up randomly. A factory reset fixed mine but there are tons of people that have reported the miniUSB needing cleaning (and/or a touch of grease) and resolved the issue.
Samsung GSII
ICScrewD 2.0.1 (init.doh 0.2.5)
​

jsd6265 said:
So my i777 running ICSrewed 2.0.1 with siyah kernel and previously hellraised CheckROM thinks its changing when it isn't. To be more correct it starts and stops charging every couple seconds when no usb is connected. So it will vibrate in my pocket every few second when it thinks i disconnected the usb cable. When turned off the phone flashes the battery charging screen followed by the battery screen with the yellow triangle and thermometer. This happens no matter what. I've reflashed my rom, tried entropy's DD instead of siyah kernel with no results. Also it seems to have several different ideas about the battery level, if i restart the phone the battery level usually changes by around 20%.
I'm not running any setCPU or UV apart from whats build into the kernel. Phone is only about 2 months old and is always kept in an industrial ballistic case.
Any ideas? Am i looking at a hardware issue or something that could be software related?
Thanks in advance
Any help is greatly appreciated
Click to expand...
Click to collapse
It's your USB port. It's done. Use warranty, replace it. There is no fix. It happened to me as well. Be sure to revert your phone back to stock, then wipe the internal SD card as well. Look through the threads in General for the revert to stock by Entropy.
Sent from my SAMSUNG-SGH-I777 using xda premium

autonomous-inc said:
It's your USB port. It's done. Use warranty, replace it. There is no fix. It happened to me as well. Be sure to revert your phone back to stock, then wipe the internal SD card as well. Look through the threads in General for the revert to stock by Entropy.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Yes, this. There are several threads in Q&A or General (including one by me) regarding USB port failures. The behaviors you describe are pretty much across-the-board for those of us who had this happen. As recommended above - warranty replacement is the way to go - they may make you go through a bunch of steps prior to approving your RMA - a common one seems to be to try another battery. As far as I know, this has not worked for anyone who tried it.

Yes - your described symptoms are consistent with what appears to be the most likely hardware failure scenario I777 owners are going to encounter if they encounter any hardware failures.

I have same problem.but just started since running ics screwed same version...never happened on any others
Sent from my SGH-I777 using XDA App

Thanks everyone, that's what i was thinking, it was just strange because apart from the phone freaking out in my pocket it hasn't had any effect, the usb works for everything else.
I don't think it's ISCrewed in particular, it started when i was on CheckROM, i flashed ISCrewed just in case it was something about the hellraised rom.
Thanks again, back to my cappy i guess

I have the identical issue. Many times a day the phone "chirps" and thinks it has been plugged in/unplugged in, though it hasn't. It also enters and exits driving mode on a similarly random basis. Unfortunately I bought this phone used (though the problem only started this week, and I've owned the phone for 2 months), so I'm fearing that I won't be eligible for RMA. Has anyone had success using the Samsung manufacturer's warranty when they aren't the original purchaser?

adam8281 said:
I have the identical issue. Many times a day the phone "chirps" and thinks it has been plugged in/unplugged in, though it hasn't. It also enters and exits driving mode on a similarly random basis. Unfortunately I bought this phone used (though the problem only started this week, and I've owned the phone for 2 months), so I'm fearing that I won't be eligible for RMA. Has anyone had success using the Samsung manufacturer's warranty when they aren't the original purchaser?
Click to expand...
Click to collapse
What ROM are you using?
Sent from my SGH-I777 using XDA App

justinblaine23 said:
What ROM are you using?
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
Unnamed 2.2.1

hmm weird I was having problem on ics screwed changed and now no problem recently..hoping it isn't the port!
Sent from my SGH-I777 using XDA App

I've been running Unnamed 2.2.1 since late December, and the problem only started a few days ago, which makes me think it's probably not software related, at least in my case. I've read many accounts of GS2 owners whose USB ports start flaking out and causing identical problems to what I'm experiencing, so my hunch is that's what it is. Before I look into a warranty return, I'm going to clean out the port with rubbing alcohol and a paintbrush.

I had this happen as well. It seemed to happen soon after I would flash siyah kernel. happened 3-4 times. For the past month or so have been running only entrophys dd kernel and have not had the issue come back yet.

I was running siyah too been running entropys fine since i switched..idk if kernel glitch or just coincidence
Sent from my GT-I9100 using XDA App

Been there, done that
I had the exact same problems described above a few months ago. Thankfully, a "knowledgeable" AT&T rep just gave me an 800 number to call...did their obligatory troubleshooting and sent me a replacement (took a few days). Of course, I ordered a USB jig to erase the "root" counters just in case.
I noticed the problem on UnNamed (although it ended up not being the ROM of course) and switched to CM7....seems like I either never had the problem on CM7 or it took a really long time to come back.
Regardless, while i was waiting on the replacement, I removed the battery and, as was said above, swished around a small paintbrush dipped in rubbing alcohol in the USB port....didn't have the problem again. Went ahead and switched out phones anyway...but appeared to be "fixed". Kinda sad though...I rarely even use the USB (switch out between 3 batteries)...never had that kind of problem with my previous "fruit" phone. ;-)

I swabbed out the USB port with rubbing alcohol two days ago, and the problem hasn't happened since then. That same day, and since then, I've stopped keeping the phone in the bathroom while I take a shower, on the thinking that the steam could be aggravating the problem. Don't know whether the alcohol or the no-bathroom rule has helped things, but the problem seems to be gone for now.

adam8281 said:
I swabbed out the USB port with rubbing alcohol two days ago, and the problem hasn't happened since then. That same day, and since then, I've stopped keeping the phone in the bathroom while I take a shower, on the thinking that the steam could be aggravating the problem. Don't know whether the alcohol or the no-bathroom rule has helped things, but the problem seems to be gone for now.
Click to expand...
Click to collapse
AWESOME! Hope more people see this...seems to be more common than a Google search would imply.
Sent from my SGH-I777 using XDA App

Yep , mine has just started doing this the other day... Bent the usb port pins a bit and while it is stuck in charging mode (it thinks) it is not jumping to the dock or anything... so as long as i dont turn it off im ok for now.
Question is , I am running an ICS build AKOP 4.0.3 , do you think it could be safe doing triangle away (since the usb port is pretty much gone to try a jig might not be worth it) and mobile odin to flash back to stock so that I can bring it into my local att store and see what I can do there?

adam8281 said:
I have the identical issue. Many times a day the phone "chirps" and thinks it has been plugged in/unplugged in, though it hasn't. It also enters and exits driving mode on a similarly random basis. Unfortunately I bought this phone used (though the problem only started this week, and I've owned the phone for 2 months), so I'm fearing that I won't be eligible for RMA. Has anyone had success using the Samsung manufacturer's warranty when they aren't the original purchaser?
Click to expand...
Click to collapse
You could try telling Samsung that it was a gift. They should be able to determine the original purchase date from the IMEI. I've never dealt with Samsung directly, only At&t. I did a warranty replacement on my original SII last month for the same issue and am now in the process of getting a 2nd replacement for the same issue. Just an FYI, revert to stock before you call them, they'll ask what version you're running, I was running 2.3.4 stock last night. They decided to push the 2.3.6 update to my phone and said I'd have to wait 24 hours before continuing onto getting another replacement. You'll also want to tell them you've already done a factory reset, it'll save you time. I'd recommend grabbing a beer or two for the call, makes working your way through their troubleshooting a bit easier.

Related

Phantom button presses! Is my phone broke?

Is my fascinate defective? Why does my back button randomly press itself? In fact, it seems like it's doing it as a long press sometimes since pressing the power button takes a random screen shot!
I've posted about this before, but this issue came from EB01. Surely others are experiencing such a thing!
This happened to me on stock DI01. I don't know why, but all of a sudden one day, it started doing those phantom presses. For me it was the back button and menu button. I also had a hard time long-pressing the home button to pull up the recent app list.
I have insurance through Verizon, so I just took it into the store, and they ordered a refurbished replacement for me. I didn't have to turn in my phone until the new one came.
It's a different story if you go directly to Samsung. Through them, you are without your phone for 6 days (2 days shipping there, 2 days repair, and 2 days shipping back), and no temporary phone is provided. I was only going to do that as a last resort, but Verizon actually came through.
The end result is that the new phone is definitely better, and I can tell there's a difference in the button response - not in a bad way, though. It's a more "solid" experience as opposed to the previous phone being more finicky.
I have this same issue as well, and have had it pop up on me well before EB01. It's not all the time, but it happens often enough that it's annoying as hell.
Anyone happen to know of a software based solution? Considering all of the rooting/etc. I've done to my phone, I don't know how feasible it is to get replacement hardware..
Skyh said:
I have this same issue as well, and have had it pop up on me well before EB01. It's not all the time, but it happens often enough that it's annoying as hell.
Anyone happen to know of a software based solution? Considering all of the rooting/etc. I've done to my phone, I don't know how feasible it is to get replacement hardware..
Click to expand...
Click to collapse
I believe that if you were to odin back to stock (or any official OTA update) that they wouldn't know you'd ever been rooted.
Superclean 2.4 Voodoo - VA Green
I have the same issue. In fact, it just happened a few minutes ago. Sometimes it only had one phantom press, other times it will go spastic. When the latter happens I have to press the back button to make it stop.
I'm glad I'm not the only with this issue. Looks like I'm calling for a replacement tomorrow.
Sent from my SCH-I500
Joshuaboyzn said:
I believe that if you were to odin back to stock (or any official OTA update) that they wouldn't know you'd ever been rooted.
Superclean 2.4 Voodoo - VA Green
Click to expand...
Click to collapse
That's what I did. I was rooted and removed a bunch of the VZW bloat when I first started seeing it. I ended up flashing an Odin package for stock/unrooted DI01 onto the phone to make sure that rooting didn't cause the problem. It still ended up happening on stock. I took it in to Verizon and had them look at it, and they were none the wiser. It's been a couple of months now, and I've heard nothing about my returned phone.
Both the DI01 and DL09 Odin packages should be available in the development forum. Be sure to disable voodoo (if you are using it) before you use Odin.
Domush said:
I have the same issue. In fact, it just happened a few minutes ago. Sometimes it only had one phantom press, other times it will go spastic. When the latter happens I have to press the back button to make it stop.
I'm glad I'm not the only with this issue. Looks like I'm calling for a replacement tomorrow.
Sent from my SCH-I500
Click to expand...
Click to collapse
I just hate the idea of getting a refurbished phone. I sure hope this is a software issue.
Doesnt verizon insurance go through asurion or something like that
Blue Super Froyo
Verizon should be quite familiar with this problem at this point. This problem ran wild on the OG Moto Droid. I've had family members return their phones and within the first year get replacements per warranty (factory defect).
The problem stems from either using a charger that doesn't have a USB module (aka doesn't require you to plug the USB data cable into a charger brick) or from improperly plugging in your phone (for instance, not putting the phone in a dock completely or having the USB connection slip partially). The unusual changes in voltage kill these smartphones and cause them to almost short-circuit, resulting in the "ghost" phenomenon. Many people have had this problem within the last couple of years and have found this to be the culprit. Just google "Ghost Droid" for more information.
WhiteRocks said:
Doesnt verizon insurance go through asurion or something like that
Blue Super Froyo
Click to expand...
Click to collapse
Verizon's insurance does go through Asurion. That's not what I did, however. I told Verizon I didn't want to make an Asurion claim (which comes with a $89 deductible). They said I could go through them for the Samsung warranty. They sent me the replacement and then I sent back my phone (like you do when you make an Asurion claim), but there was do deductible or charge for it.
Now, they might have only said this because I have the extra protection through them. I can't guarantee they will do this for everybody.
Zerg The Bear said:
Verizon's insurance does go through Asurion. That's not what I did, however. I told Verizon I didn't want to make an Asurion claim (which comes with a $89 deductible). They said I could go through them for the Samsung warranty. They sent me the replacement and then I sent back my phone (like you do when you make an Asurion claim), but there was do deductible or charge for it.
Now, they might have only said this because I have the extra protection through them. I can't guarantee they will do this for everybody.
Click to expand...
Click to collapse
Your phone comes with a 1 year warranty from Samsung for hardware issues. Assurion picks up if the user damages the phone, like dropping it or water damage.
Update for anyone following this thread..
I got a replacement phone and restored via nandroid, ensuring identical software. The phantom button presses are gone! So, it seems the button presses are indeed a hardware failure, not software related. If you have phantom button presses, get a replacement phone and save yourself some grief.
Cheers
Sent from my SCH-I500
Ugh, I'm getting them too. Really don't feel like getting a fourth refurbished fascinate.
Sent from my SCH-I500 using XDA App
Dammit. I assumed it was software since this only started happening when I switched to froyo. The kernel is buggy and I figured this would go away once the devs bring us ones from proper source.
I guess my days of not safely removing from PC are catching up to me.
Sent from my SCH-I500 using XDA App
The only thing I've noticed on my phone is my power/sleep button sometimes randomly takes screen shots instead of going to sleep, which I thought I read was the back key sticking, is this similar to what everyone is experiencing with these phantom button presses? Mine isn't backing out of programs or anything?
I've had these phantom button presses on mine on and off since I got the phone. Even before I rooted it. I always assumed it was because the soft keys were dirty/oily and were incorrectly registering touches. Wiping off my phone has always taken care of the problem.
My fascinate has infrequently done this over the last several months. Today, the stupid thing started pressing the back button every few seconds. Rebooted several times. No improvement. Switched kernels. No improvement.
I decided to try to see if this is software or hardware. Rebooted to CWR and left it setting on one of the options. Right now it has been setting for about 10+ min and no random back buttons have been pressed. My thinking is, if this is a hardware bug it should have selected the highlighted option since the back button is used as the select in CWR.
Anyone have any ideas?
I think I might try a clean reload starting from the stock ODIN when I get home.
Phone is rooted and running SC 2.9 Voodoo Kernel, voodoo disabled.
I have this issue really bad ever since upgrading to Gingerbread...
If I use Odin to flash back to the Stock Verizon 2.2 the issue disappears, but if I flash any gingerbread, doesn't matter if its VGB or one of the CM7 nightlies, the phone presses the back and menu button pretty consistently and also if you remove the battery for any reason at all, it loses or forgets a lot of apps that you may have installed (Live Wallpapers for instance) and also takes 3-5 reboots or power down cycles to finally boot up NOT in Safe Mode.
Not sure what the hell is going on, but I may have to just Odin back to Verizon stock 2.2, root it and live with the bloatware
Oh, and this issue is persistent from my original Fascinate to the refurbished replacement that Verizon just sent me. So either they sent me a refurbished phone that has the exact same symptoms or its an issue with Gingerbread and the Fascinate.
Any suggestions?
Anybody? Bueller?
Could my stock Samsung 16gb memory card be causing this? That's the only thing that was carried over from my old phone that had the button press issues to the new refurbished one.
Has anybody made that correlation?
Bump,
Googling about this problem, it seems this is a wide spread problem with Fascinate and few other Samsung phones. No one knows of the real problem nor a fix.
It is unacceptable for Samsung not handle this problem which sounds like it's hardware related for this long.
Any more input guys?
I was about to buy the Samsung Fascinate myself but this sounds like a major problem to me.

Samsung Galaxy S II Random Shutdowns

Hi, I've had my SGS2 for around 3 weeks now, and in that period I have had 2 random shut downs.
The first time it happened I was using the original firmware out of the box. The second time it happened (yesterday) I was using the latest firmware via Kies.
The phone is unlocked and unbranded from buymobilephones.net (UK), and I'm on the T-Mobile UK network.
The phone is NOT rooted and I am not overclocking.
Is my phone faulty or is this a software problem? Baring in mind this has only happened twice in the past 3 weeks.
backup data and factory reset would be my first step.
Followed by a return to the store .
jje
JJEgan said:
backup data and factory reset would be my first step.
Followed by a return to the store .
jje
Click to expand...
Click to collapse
Cheers, just did a factory reset. Should I ring Samsung to fix the phone (comes with 12 month warranty) or return it to the online retailer? Not sure what to do.
Just send it off to sammy
Sent from my MB860 using XDA App
... 2 shut downs in 3 weeks?
It's not faulty.
Your contract is with the retailer not Samsung .
I would see if phone restarts again before returning it .
But would inform the retailer of the problem to be within 28 days .
jje
drm111 said:
... 2 shut downs in 3 weeks?
It's not faulty.
Click to expand...
Click to collapse
I've owned several phones over the past 15 years and I've never had such problems before, even with my previous Android the Orange San Francisco. Seriously, if I have a £500 phone I don't expect it to shut down randomly even it it's only twice in 3 weeks. I've missed some important calls and texts because my phone has shut down without me knowing.
JJEgan said:
Your contract is with the retailer not Samsung .
I would see if phone restarts again before returning it .
But would inform the retailer of the problem to be within 28 days .
jje
Click to expand...
Click to collapse
roharia said:
Just send it off to sammy
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Alright cheers, I'll ring buymobilephones.net and see what they say.
beggin said:
Hi, I've had my SGS2 for around 3 weeks now, and in that period I have had 2 random shut downs.
The first time it happened I was using the original firmware out of the box. The second time it happened (yesterday) I was using the latest firmware via Kies.
The phone is unlocked and unbranded from buymobilephones.net (UK), and I'm on the T-Mobile UK network.
The phone is NOT rooted and I am not overclocking.
Is my phone faulty or is this a software problem? Baring in mind this has only happened twice in the past 3 weeks.
Click to expand...
Click to collapse
I think you mean two weeks ago.....
If it continues, you may have a faulty one.
Well I have the same issue, it's in my pocket, next thing when I push the power button the screen just stays black.
Have to hold down the power button to drop it and then restart it.
Sooo, I had this happen once when it was on the table which took the phone in my pocket out the mix.
In the end I tried the battery fix with some geckostrip (that rubber easy removable strip you use on the back of phones to stop them sliding)
I put the strip on the underside (opposite of the connections) and wrapped it around the back (facing the cover).
This makes for a VERY tight snug fit in the unit.
It has now been 2 weeks without one single shutdown...so as much as I thought "this must be software or hardware related", it looks like it very well may be "hardware related" on the battery front.
For those who still have this issue try what I did and let us know your findings.
Cheers
Sheldon
Update: Okay never mind on the battery thing, phone lasted 2 weeks but just blacked out again.....
I had the same problem for many months but it stopped after I uninstallrd dolphin hd browser. No idea if coincidence or not but read a few others with sgs2 and dolphin installed had same problem. Do you by chance have it installed?
Sent from my GT-I9100 using XDA App
I've actually experienced problems similar to this twice now with my SII.
First time was straight out of the box. I charged it up and then took it travelling with me. I kept taking it out of my pocket to find out it had turned off. I thought it was my fault with the power button being in a bit of a silly place. But then it turned off whilst it was lying on my desk or in my hand whilst I was using it. Whenever it turned back on again the battery usage history showed a big sudden drop (10+%) in battery level and then it would increase slowly for a while after. Spoke to O2-UK and they got me to do a software reset and then a hardware reset when it reoccurred, which didn't fix the problem either. They then did a next day replacement.
After I got the most recent update to TW I started to experience times when I'd come to unlock my phone but the screen would stay black. It would, however, give haptic feedback when I pressed the power button but not respond to touch. I recently did a software reset of my phone due to another problem (it kept thinking it was docking this time - but stopped on the day I took it into the O2 Shop) and haven't experienced this since.
For so expensive device I expect only 2 "legal" reasons to shut down while running stock ROM with no additional software or changed hardware (i.e. battery):
1. Battery went completly empty (or as empty as power saving settings allow)
2. I forced it to shut down via power button
If it shuts down on its own under this conditions, first doubt is faulty hardware.
And then it should be quickly replaced by provider/shop/wherever it came from.
Everything else might raise doubt in faulty piece of additional software.
Have had similar issues. Uninstalled the go weather app / widget and nothing since. Might just be a coincidence though.
Sent from my GT-I9100 using Tapatalk
So I've read about this "sleep of death" that sounds like the same thing as what this is.
It appears to affect a wide margin of Samsung devices over time.
One post suggested it was because WIFI activates while the screen is off and the device is in sleep mode, thus blaming the like of apps such as Juice Defender and WIFI managment built into gingerbread.
I have uninstalled gingerbread, enabled watchdog to monitor utilization (out of curiosity) and set the WIFI sleep mode to NEVER.
One day down without a issue, I'll see what happens over the next few weeks.
-Sheldon
I heard that frequent shutdown/reboots happens with 2.3.6 release.
If you got it, better go back to 2.3.5 or earlier. Iit worked for me.
I have 2.3.4 and i get these problems once a month or so.
Wy OH has the same firmware but she gets a random shutdown once a week. We both have the 1900 Anker battery (not stock one) - weird. I am going to try a different ROm and see if it makes a difference.
same issue but after i have deleted à few apps the issue was gone...?
Sent from my GT-I9100 using xda premium
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
guys im having the same issue too. its happened like 2 times in a month now. it previously happened when i was on 2.3.3 and stock ROM.
today it just happenned again even after being on superatmos 2.1, on 2.3.6.
whats going on?

[Q] Has your SGSII ever turned off on its own? Please add to the poll :)

Just trying to build some statistics as to how common this turning off problem is.
--------------------
PLEASE READ THIS BEFORE ANSWERING:
1) Obviously this is regarding the phone turning off on its own when its not due an empty battery.
2) Only answer with "no" if you've been using the phone for at least a week. If you've been using it for less and it hasnt turned off, answer with "No - but had it for less than a week".
--------------------
I just want to know before I send my phone to Amazon for replacement.
I've had it 8 days, so I clicked the 2nd "no". If I saw any hardware fault in a new device I'd immediately get onto the supplier for a replacement. Unless there's software at fault here (unlikely, but obviously possible) then I can't see the problem simply going away.
Hope you get it sorted mate.
Nope. Had the phone since may 6.
Sent from my GT-P1000 using XDA Premium App
Thx for the replies guys.
Keep the answers coming
No. Never unless the battrey is empty.
Sent from my GT-I9100 using XDA App
Touchwood, never and I've had the phone a few weeks now.
Had this problem last year with my new Desire, but returned it to HTC and they replaced the mobo without any problems.
Yep had it nearly 4 weeks and its went twice. Not in the last week or so though.
Sent from my GT-I9100 using XDA App
Everyone runs different apps and settings on their phones. Unless there's a specific hardware problem there's going be tons of variables to consider for those having reboot issues. I've had mine for six weeks and its never done anything wonky.
I returned my 1st one as it turned off a few times a day. Replacement has been fine.
Sent from my GT-I9100 using XDA App
Does reboot count as a yes?
I clicked yes but I am not 100% sure if this happened to me or not. Allow me to explain...
I was carrying it in my hand walking and I happened to look at the screen and it was showing the Samsung GT-i9100 splash screen seemingly for no apparent reason. When it went away it just went right back to where it was (no media card reading or anything).
It was strange to say the least but I have not seen it happen again since then and that was about a week ago and I have had the device for approx. 3 weeks now.
Does this sound like the same issue?
BarryH_GEG said:
Everyone runs different apps and settings on their phones. Unless there's a specific hardware problem there's going be tons of variables to consider for those having reboot issues. I've had mine for six weeks and its never done anything wonky.
Click to expand...
Click to collapse
Lightfunkyone said:
Does reboot count as a yes?
Click to expand...
Click to collapse
Oh sorry i forgot to mention this. No, reboots don't count as they're probably a software problem which can be fixed maybe with a new ROM or update or wtvr (i'm probably going to install another ROM eventually). And i'm not sure how a replacement will help with that, since I already have the KE7 firmware installed.
Just complete turn offs, cuz it might be a hardware problem, which can be solved by a replacement.
Thanks for the responses guys. Keep it up
Hmm, well i'm not really sure of anything, but that looks like a reboot to me. It might be that it turned off and you accidentally held the power button and turned it on, but since there was no card reading or anything, i think it's the "fast reboot" problem i've seen some people with on the forums. I hope it doesn't happen again

worst crash ever. anyone else experience this?

I was surfing, ended up on a photo gallery on break. Dolphin locked up and got an FC. Clicked on close, but nothing happened. Then I heard the start up music, even though the phone didn't reboot.
That was it, nothing worked after that pulled the battery and it wouldn't reboot, stuck at the galaxy s 2 logo. Pulled battery again, nothing. And again, nothing.
Booted into recovery and restored my rom. Everything is fine now.
Very strange.
Someone had a similar crash. He was in his car, and the phone did something similar to what you described while he was browsing. He said he had his phone plugged in to a car charger and that he thought that was the cause. Don't recall if he ever posted that he got it recovered or not.
creepyncrawly said:
Someone had a similar crash. He was in his car, and the phone did something similar to what you described while he was browsing. He said he had his phone plugged in to a car charger and that he thought that was the cause. Don't recall if he ever posted that he got it recovered or not.
Click to expand...
Click to collapse
I think he said that he used his warranty and got a new one, but that was a while ago so Idk
Sent from my SGH-I777 using XDA App
That was me.
I did get a 30 day new phone replacement. Although mine wouldn't even flash a rom. Still was stuck on kernel splash screen boot loop. Even after a dozen odin flashes to stock with a root and non root stock odin package and that one click floating around. I was stumped. Only thing I can figure. Was running the latest unNamed but I highly doubt that was the cause as I feel he and all the others that contributed are amazing devs. (sorry I just had to through a thank you to the XDA devs in here)
Although I did find a similar case probably. Trying to get information to see if it is the same. Although chargers or whatever the cause never has been a problem with my captivate, maybe the sgs2 is pickier.
Sent from my I897 using XDA App

[Q] How you fixed your random reboots.?

Hi all, i want to know methods how different people saved this issue on amaze, i have but i cant fix it i tried different methods, but all that help only for some time. I opened this thread for other people(i think many people experience this problem) for finding the fix.Thanks for reading and answering.
There is no way to answer such a general question like this with such limited detail. There are so many things that can cause random reboots: bad battery, problem with an app, rom, kernel, etc. How r we suppose to be able to know what is causing your reboots, you didn't even say what your phone's current setup is: unlocked/locked, custom rom/stock, cust kernel/stock, etc.
A lot of amaze owners have had problems with battery going bad and random reboots being one of the issues. So that may be one thing to try. Good luck
sent from my
NRGized amaze
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I didnt ask you to help me only my issue. If you read carefully i sayed how you fixed your problem. i need to know how people fixed their own problem of reboots.
gogjhan said:
I didnt ask you to help me only my issue. If you read carefully i sayed how you fixed your problem. i need to know how people fixed their own problem of reboots.
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O, ok. Well excuse me for not reading carefully ..notice how no one else has responded to your question..? Well anyways, sorry you don't want my help, enjoy your random reboots
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aj_2423 said:
O, ok. Well excuse me for not reading carefully ..notice how no one else has responded to your question..? Well anyways, sorry you don't want my help, enjoy your random reboots
sent from my
NRGized amaze
powered by Faux
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No you didnt understand me correctly if you have solution so please say. it will be appreciated. i said so because i have posted one more such thread and asked solution nobody answered . so i tried asking people how they solved their own ones. but if you know...if you need for answer more detailed information : i am using CM10 nightlies.(but i have tried all roms here(it is not rom problem)) s-on, 4ext,unlocked bootloader
gogjhan said:
No you didnt understand me correctly if you have solution so please say. it will be appreciated. i said so because i have posted one more such thread and asked solution nobody answered . so i tried asking people how they solved their own ones. but if you know...if you need for answer more detailed information : i am using CM10 nightlies.(but i have tried all roms here(it is not rom problem)) s-on, 4ext,unlocked bootloader
Click to expand...
Click to collapse
Go back to stock.
Learn/read more about what you're doing when modding your device.
Maybe try again
Problem solved
Nobody with any knowledge is having random reboots. Its usually the people who flashed a ROM incorrectly, is using an unstable ROM build, over/under clocked their CPU too much or under volted their CPU too much. I never once had a random reboot that i didnt provoke (which means it wasn't random) unless I was using an unstable ROM.
Sent from my SGH-T999 using Tapatalk 2
Now i went back to stock, but i am experiencing the same problem but less 2-3 times a day.i have enough knowledge about flashing modding, i had 6 android phones before this one, but this problem i cant fix in no way. i am using now stock ics, the CPU isnt over or underclocked and i didnt flashed any mods. pure official rom with some 5-6 apps, i am trying to understand maybe it is from apps.
Battery caused my randoms. Anker took care of it. Or you can opt for OEM but most likely happen again.
Double0EK said:
Battery caused my randoms. Anker took care of it. Or you can opt for OEM but most likely happen again.
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^^^would be my guess
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Double0EK said:
Battery caused my randoms. Anker took care of it. Or you can opt for OEM but most likely happen again.
Click to expand...
Click to collapse
I'll try, thanks for answer yall. But after returning to stock i am only having reboots at nearly 20%, and it is like phone trying to confidure, to calibrate its battery, it is rebooting 2 times, it shows 5% and there are no more reboots. I tried to calibrate no help. Ill try to bye anker battery, not to change and i cant buy in armenia, there is no htc shop or centre, but what if i put sensation battery? Because, the choice for sensation is bigger.
Htc amaze random restart
GalaxyS3Guy said:
Go back to stock.
Learn/read more about what you're doing when modding your device.
Maybe try again
Problem solved
Nobody with any knowledge is having random reboots. Its usually the people who flashed a ROM incorrectly, is using an unstable ROM build, over/under clocked their CPU too much or under volted their CPU too much. I never once had a random reboot that i didnt provoke (which means it wasn't random) unless I was using an unstable ROM.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
Actually i didnt flash any ROM..using the stock rom GB which came with the phone..But still im facing the problem dono how to solve it...every 7 0r 8hrs it restarts.....pls help me out.!
I have the same problem!!!
hello, I have the same problem, but I see that this happend to me when I receive a call, that is no all the time but usually happen in incoming calls at night.
I have installed MIUI
xhunterx182 said:
hello, I have the same problem, but I see that this happend to me when I receive a call, that is no all the time but usually happen in incoming calls at night.
I have installed MIUI
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Click to collapse
OK, I THINK I MIGHT HAVE FOUND A SOLUTION!!!!!!!
I bought an Anker battery. After a while, it will start doing the random reboot things. The cool thing is, the Anker batteries come with an external charger. If I take the battery out of the phone and use the charger, it seems to "reset" the battery so it works fine for a while.
I'm startting to think there is an issue with the charging system on the phone - who knows.
thank!!!
Konowl said:
OK, I THINK I MIGHT HAVE FOUND A SOLUTION!!!!!!!
I bought an Anker battery. After a while, it will start doing the random reboot things. The cool thing is, the Anker batteries come with an external charger. If I take the battery out of the phone and use the charger, it seems to "reset" the battery so it works fine for a while.
I'm startting to think there is an issue with the charging system on the phone - who knows.
Click to expand...
Click to collapse
I'll prove it when i get one, because I have only the usb charger, thanks by the solution
One Quick Solution
Okay so this is just one quick solution for those specific people out there that have had random reboots on EVERY ROM they try. A good friend of mine had constant reboots even on modified stock ROMs like Revolution HD which I have never had rebooting issues. We noticed the battery was easily removed when taking off the backing so we inserted a paper index card on the bottom to decrease the gap and make the fit slightly tighter. We just cut an index card to about the size of an inch in length and the same width as the battery compartment and then folded it in an L shape inserted it in the bottom of the battery slot and his phone has seen nearly 0 reboots since doing this. Seems like a dumb issue but it is worth a try especially if your Amaze has taken some physical abuse.
Still having problems. No idea what to try anymore. Might have to bite the bullet and get another phone. Never again HTC.
Sent from my HTC_Amaze_4G using xda app-developers app
Wife had the same problems...
a little background of her Amaze issues:
- tmobile stock ICS ROM, not rooted, about 16 months old.
- after about a year random reboots begin and get more frequent, sometimes 6-7 times daily
- replaced with new Anker battery. problems go away for about 2 weeks
- after about a month, phone no longer charges (no orange light) using the original ac adapter and usb cable
- gave in and called HTC (from htc.com:United States/English/+1-866-449-8358/08:00 - 01:00 ET (7 days a week))
- got a RMA number and paid for shipping (~ $6 with Insurance at USPS) to Texas
- HTC returned her Amaze (same IMEI number), fixed under warranty. Not exactly sure what they replaced/fixed as they did not provide details.
If you're in a last resort type of situation, give them a call...you never know! Since being fixed, it's been rooted and NRG ICS Blue ROM and 4EXT recovery flashed, just like mine. All is great...for now... If Amaze dies again, not sure what phone to get next.

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