[Q] FUDGE! Screen shattered. now what?? Any tips on finding replacement? - Asus Eee Pad Transformer Prime

Hi fellow Transformer enthusiasts.
So i did an oppsie and accidentally dropped my transformer prime on a brick sidewalk. Poetic case didn't help since the screen was open Gorilla-shmarilla...Shattered like its made out of glass *duh*.
Now finding a replacement seem fruitless. Am i dooooommmmeed? Any tips for me?
Thanks folks!

Go to www.nowinstock.net to find a replacement.

Talk about bricked!
...badum-ch!
Sorry 'bout that, couldn't help myself. Good luck bro!

Buff McBigstuff said:
Go to www.nowinstock.net to find a replacement.
Click to expand...
Click to collapse
Why would breaking the glass mean getting a new one? /facepalm.
@OP try calling asus and asking them how much they charge for a replacement. OR, if its not 30 days from purchase, buy some accidental damage coverage from squaretrade, wait a few days, and then let them deal with it.

i500 said:
Why would breaking the glass mean getting a new one? /facepalm.
@OP try calling asus and asking them how much they charge for a replacement. OR, if its not 30 days from purchase, buy some accidental damage coverage from squaretrade, wait a few days, and then let them deal with it.
Click to expand...
Click to collapse
$400 to repair according to Asus.

chamberc said:
$400 to repair according to Asus.
Click to expand...
Click to collapse
So basically they would be selling you a 'brand new' refurbished tablet...
At least if you had a problem with the unit Asus sent you you could ***** directly to them about it.

I accidentally a whole glass. Is this safe?
Sent from my HTC popout book.

chamberc said:
$400 to repair according to Asus.
Click to expand...
Click to collapse
I paid $399 for it at HHGREGG
darn it.
Thanks

Buff McBigstuff said:
Go to www.nowinstock.net to find a replacement.
Click to expand...
Click to collapse
Cool site... i was hoping to get the digitizer replaced though.. it still sorta works..

Related

[Q] Damn Me ! I cracked My Dell Streak !

I dropped my Dell from like knee level on floor..
and ..
and.. the screen LCD gave away !!
The case is NEW !! the screen is NEW !!
and the LCDs inside are damaged in the corner!!
The buggers...
I will try calling the Dell CC.
Till then, is it safe to use the Streak like that!
YOu all think they will replace it??
I have seen mixed responses here at forum..
I am here in Bangalore, India.
__
I add to the bandwagon who are asked,
" How do you drop a $400 phone ? " !!!
__
Awww Mann!
care,
Sony.
Dude, did you not get some kind of cover ? I am so paranoid, I didn't use my phone till I got my Otterbox Commuter.
SOrry for your loss.
Did you buy it here in India (with warranty) or bought it from US (like I did)
Ya.. Dooms here!
Ya, I bought it from US only
Scream: Noooooooooo !!​
You are right in being Paranoid..
I am really to be damned!
I called up dell, and they say they cant help as its from US !!!
and that International warranty does not apply in India!!!
I dont know, but, Since, I am in Bangalore, I will try to have a visit to the Service Centre.
But, I do not hope much from that!
Can anyone help?
ahh,
Care,
Sony.
Some kind soul!
Some kind soul,
please help me in this time of distress!
Ahhh, I am hurt, and so is my Streak,
I love my droid, but I am no Freak!
somebody, should be willing to help..
Care,
Sony
buy a screen on ebay for about 100 bucks.
See if you can follw my guide. If so, do it yourself.
http://forum.xda-developers.com/showpost.php?p=12127740&postcount=1
Alperin1
gasolara2002 said:
buy a screen on ebay for about 100 bucks.
Click to expand...
Click to collapse
Ya,
In India that's more of equivalent to 200 bucks!
alperin1 said:
See if you can follw my guide. If so, do it yourself.
http://forum.xda-developers.com/showpost.php?p=12127740&postcount=1
Alperin1
Click to expand...
Click to collapse
Alperin1, My guy! I have store your pdf the day I managed to injure my Streak!
Thanks for that..
But, again.
If any warranty solution is available. I would want it to work, before I am compelled to !
so, I guess.. There is no one here in Dell.
(Or anyone from India.. who has done it?)
Care,
Sony.
You can exchange it with Dell for a Refurbished for $250.00 if you are the registered owner or replace the lcd yourself for around $100.00.
Those are your options. Calling Dell other than to do an out of warranty exchange for 250.00 would be a waste of time since this would not be covered under the normal warranty.
My Otterbox Defender should be here today to protect my newly replaced screen.. .
May I can make you a little better...
Just take a look at the picture...
kable said:
You can exchange it with Dell for a Refurbished for $250.00 if you are the registered owner or replace the lcd yourself for around $100.00.
Those are your options. Calling Dell other than to do an out of warranty exchange for 250.00 would be a waste of time since this would not be covered under the normal warranty.
My Otterbox Defender should be here today to protect my newly replaced screen.. .
Click to expand...
Click to collapse
Like I said,
I am in India, and I dont think I will be making any US trip soon!
So, the exchange / replacement at $250 is not in scope currently!
I am serious about the 100 bucks replacement screen, but, again,
Like I said, It will be like 200 bucks here in India.
That's the problem!
Thanks for your input.
Keep your Streak Safe!
fabiobil said:
May I can make you a little better...
Just take a look at the picture...
Click to expand...
Click to collapse
Hey mate,!
I looked at the pic.
that does not make me feel better!!
I am even more sad, that you have a Smashed-up Streak too!!
I agree my damage is not as bad as yours.
I mean I can still operate the phone and all.
(I dont know if its safe to use it like that?!!, Is it?)
Two questions:
Are you from India (Or any country which does not have good Dell support!)?
What did you do about the damaged screen?
Edit: I was trying to check for the replacement screen from ebay, but, the 100 bucks screen does not ship to India!!!
If any of them does.. Puhleeez, let me know!
Care,
Sony.
@All: Please take care of your streak! , Use it like it is your laptop.!
So I'm a computer engineer, Brazilian, living in UK.
That phone belong to my friend fat ass 150 kilos, he few weeks ago brake the glass in 3 parts while play futebol, 5 days ago he come to me almost crying, he just sit on the phone, he said when felt the phone he lift but 150 kilos huge fat ass you can imagine.
I see on ebay for £80 glass, screen and tools, I'm thinking about buy and change by myself.
On that link http://www.ifixit.com/Teardown/Dell-Streak-Teardown/3512/1 you can see how to open easy, and a quick look on the web can found videos where show what to do.
I think if you can see the screen, still working why not keep using the phone whyle you can ?
That is some funny ****.....fat ass....lol
Call the shop that I have listed in my guide. Maybe they can ship it. I even think they may be from India or email them.
fabiobil said:
So I'm a computer engineer, Brazilian, living in UK.
That phone belong to my friend fat ass 150 kilos,
That story was hilarious! Hands down!
On that link http://www.ifixit.com/Teardown/Dell-Streak-Teardown/3512/1 you can see how to open easy, and a quick look on the web can found videos where show what to do.
Ya, I agree, it is easy indeed! Only question here is about sourcing the screen.
I think if you can see the screen, still working why not keep using the phone whyle you can ?
Click to expand...
Click to collapse
Ok, I think, I asked this too..
Is it safe to use a LCD damaged?
Attaching pic.
and,
Alperin1,
will check with the supplier man!
Thanks!
Sony.
Update: Recovering from the shock..
I know many people who actualy keep using the phone after a crack on screen, if you can touch and it work why not ?
The streak in my possesion I can't see a thing in the screen but still working, I can answer phone calls and make as well, I just need to remember where is the shortcut.
good lucky.
fabiobil said:
I know many people who actualy keep using the phone after a crack on screen, if you can touch and it work why not ?
The streak in my possesion I can't see a thing in the screen but still working, I can answer phone calls and make as well, I just need to remember where is the shortcut.
good lucky.
Click to expand...
Click to collapse
Thanks,
I will have a looky once here at the service center ( when I get time that is!)
BUt, till then, My dear streaky is good enough!
Thanks all!!
Will update on later action.
care,
Sony.
The more I see of these cracked screen reports the more I wonder how long before a class action lawsuit is filed against Dell for this problem. Gorilla Glass be damned.
About what I see already the original case is so week, first problem the streak was droped on the floor from about 1 metre, that was enough to made a smal crack on the glass, so week unfortunately
If anyone wants the email for the shop in the Philly that carries the LCD, please PM me and I will get it for you.
alperin1 said:
If anyone wants the email for the shop in the Philly that carries the LCD, please PM me and I will get it for you.
Click to expand...
Click to collapse
Yep,
This guy has got the mail id for me.
I will update what I do (particularly for those in India, or other parts of world)
Thanks all.
care,
Sony
Man, we should have some Dell guys on the forum..
where they can help us out, you know..
Like,
One guy would say..
Hey Sony,
your Streak LCD broke, I am sorry man,
Meet Jim 2222-0000 and get it replaced for free.
Tell him, Max said hi!​
lolz.
I wish!
my brother broke his icd inside the gorilla glass. the glass didnt crack but the lcd did. i hope i can fix it for him lol

**SOLD** new 32gb gray $450 + free shipping usa

I bought one to tide me over while mine was getting fixed and now I can't return it! I was wrong about Office Depot. They don't take back electronics if they are opened. Anyone interested please let me know. I don't need two of them!
opentoe said:
I bought one to tide me over while mine was getting fixed and now I can't return it! I was wrong about Office Depot. They don't take back electronics if they are opened. Anyone interested please let me know. I don't need two of them!
Click to expand...
Click to collapse
So you bought a new prime with every intention of returning it while your original prime is getting fixed. Maybe you think twice next time or make sure there is a return window.
Considering all the problems with the prime, I am sure you could convince them to tak it back. We were told the same thing about Microcenter, and they took my prime back no questions asked due to all the issues (But in my case we were honestly returning due to the issues)
I'm waiting for the next model - Not worth the cash for a device with issues (Putting foil on the face to improive wifi reconfirmed my decision to wait)
Well that was stupid. Sounds like you need an intervention, lol. If everything works on it, you should have no problem selling it. Maybe even at a profit.
Sent from my PC36100 using XDA App
NastroGlide said:
Well that was stupid. Sounds like you need an intervention, lol. If everything works on it, you should have no problem selling it. Maybe even at a profit.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yup, my bad. Not looking for profit, just quick sell and not have to deal and argue with customer service people at Office Depot.
opentoe said:
I bought one to tide me over while mine was getting fixed and now I can't return it! I was wrong about Office Depot. They don't take back electronics if they are opened. Anyone interested please let me know. I don't need two of them!
Click to expand...
Click to collapse
shame on you for planning that. like people who want to buy a big screen from walmart but return it after the super bowl
props to you for not trying to gouge everyone else for your mistake. you know they are desirable and hard to find mostly, but you are taking a loss.
im not a Karma expert, but it seems to be a wash lol
Is it rooted or have any mods done to it
Craigslist brosef... will sell very quickly.
Surprisingly it sold right away. I did take a loss, but it is all my fault on this one. And I'm not a greedy mongul either, so no big deal.
opentoe said:
Surprisingly it sold right away. I did take a loss, but it is all my fault on this one. And I'm not a greedy mongul either, so no big deal.
Click to expand...
Click to collapse
Lol, yeah, CL will get rid of anything with the quickness. My brother called a guy about 15 minutes after he posted a motorcycle up and we had our weekend planned right then

So my cousin dropped my Prime...

As the title says. My cousin dropped my beloved Prime on the kitchen titles because she hadn't docked it properly. The tablet dropped out of the dock, but the keyboard is fine.
It has two massive dents in the top corners, because that's how it landed: on one corner (the top-right corner) and then 'bounced' onto the top-left.
How do I get this repaired? I really hate my expensive electrical products from being damaged, so I need it repaired ASAP - I ideally need it for college next week, but I know it won't be back by then.
Do I simply phone up ASUS UK and ask them how much it would cost to repair it, then send it away and give them however much they want? Or is there a different procedure?
Thanks guys,
Phil
Best of luck with that, but as all of the main electronics are assembled on the case back, you are talking about an almost total disassembly and reassembly plus a new back. That will be hideously expensive. Based on what camera companies charge for similar work, I would expect between £100 and £200.
ClevaTreva said:
Best of luck with that, but as all of the main electronics are assembled on the case back, you are talking about an almost total disassembly and reassembly plus a new back. That will be hideously expensive. Based on what camera companies charge for similar work, I would expect between £100 and £200.
Click to expand...
Click to collapse
That's why I've started this thread - I want to see if I can get it any cheaper.
ouch... Hopefully you have insurance on it? If so, then it won't be so bad hopefully, but if not it will be really expensive, likely more than it is worth. Does the tablet still work? If so, you might want to think of selling it for 200 or 300 if your lucky, and just buying a new tablet. I guess it just depends on the cost, but whatever it may be it won't be pretty. Sorry, best of luck to ya.
Claim on house contents insurance, or just live with it. It's only dents. Check your GPS though, might be working now
Sent from my HTC Sensation Z710e using xda premium
tinky1 said:
Claim on house contents insurance, or just live with it. It's only dents. Check your GPS though, might be working now
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
LOL on the GPS thing!!!
so .. how is your cousin?
dont lend out your precious!
Sent from my Inspire 4G using XDA
Tempie007 said:
so .. how is your cousin?
dont lend out your precious!
Sent from my Inspire 4G using XDA
Click to expand...
Click to collapse
hes still alive?, mine wouldent be, xD
When it's customer induced damage, you have to pay for the shipping cost, the parts, and the hourly wage for the guys who preform the repair. This would probably require a complete dissassembly, and I bet 2-300€ wouldn't be overdoing it. Sadly...
Your probably better off selling it off at a loss and buying a new one if the dents bother you.
*EDIT: This^^^^
Wow, you guys are estimating pretty low there.
Considering they want $400 just to replace the screen on a $499 tablet, surely actually disassembling it and replacing the backplate would come out being more expensive than just buying a new tablet.
Really you're just SOL. I don't think it will be any time soon that your average repair shop (if at all) will be able to get the parts and do it at a reasonable price.
Either sell it at a discount to someone who doesn't care as much as you do or just toss it aside as entertainment for people/kids; use the same amount of money you would fixing it just getting a new one.

*****ing: My broken prime

My beloved prime after it was catapulted by my 10 month baby across the room (yeah, she's that strong, we call her Yetti behind her back).
Surprisingly enough, the bad mammajamma is still fully functioning (minus the fact that swiping your finger across those cracks will draw blood, the darn thing is razor-sharp).
Think I can RMA? (The prime, not Yetti)
I tried to nandroid-restore it, but it's still cracked, I'll write a *****en email to the dev with a feature request, "Please make option to restore broken screen or else I'll give you 1 star".
oh, and it made my GPS super-awesome now! I can see 4000+ sats now, some of them I can pick right through earth when they are right below me.
Yeah, no, it's a bummer, I wanted to lock my self in the bathroom and weep like a 6 years old girl who's Pony got hit by a truck.
I'm picking donation for a new TF700, tax exempt.
Cheers.
And the point of this thread is.....?
Sent from my HTC Sensation Z710e using xda premium
I've post it in the title, just to share my feelings, nothing more, nothing less.
My therapist says it's important to share negative feelings with ppl who might relate.
>And the point of this thread is.....?
OP can't spell yeti?
@OP: You should get together with the dude who cut his PFC cable and work out a deal. Say, $150 for the display subassem? In fact, pop off the back shell and hock it for another $150. Aspiring modders can always use a spare. Battery for, say, $75? Oooh lookit 5MP cam replacement for only $40! Soooo cheeep!
You see where this is going, right?
BTW...
lmao
Oh snap, I needed that...no pun intended.....I feel your pain....
Sent from my Transformer Prime TF201 using Tapatalk 2
e.mote said:
In fact, pop off the back shell and hock it for another $150. Aspiring modders can always use a spare. Battery for, say, $75? Oooh lookit 5MP cam replacement for only $40! Soooo cheeep!
Click to expand...
Click to collapse
@e.mote
Dude! omg, it's a brilliant idea, I didn't think about it, I might scoop some clams as a down payment for my future TF700.
So, if any xda members wanna buy fully working prime parts, I'm offering a spring-discount special for xda members only
otherwise I'll list the parts on ebay.
Thanks for the idea mate.
I need a new keyboard-dock (mine got dropped) if you have one going. I'm in the UK though....
paulpuk said:
I need a new keyboard-dock (mine got dropped) if you have one going. I'm in the UK though....
Click to expand...
Click to collapse
Sorry, hadn't had the chance to grab one of those yet.
And no worries w/UK, international shipping got better in the last 30 years.
I actually buy my coffee in the UK.
contents insurance claim?
You call yer little one what you want
I can think of a few words I might have used and Yetti was not one of them
slef2003 said:
contents insurance claim?
Click to expand...
Click to collapse
Unfortunately I don't have one.
btw, would it cover reckless-child accidents? I know if a lightning would have struck my prime or a flood or something, it would, though I don't think "my child freesbeed it to the wall" would'nt count (that is, if I'll tell the insurance lady the truth).
Removed
krispy521 said:
If you bought it less than 90 days ago, you can get a squaretrade warranty. Then wait a few weeks and file a claim.
Click to expand...
Click to collapse
That would be committing fraud. Not a good idea. I suggest you change your post before a mod does.
prettyboy85712 said:
That would be committing fraud. Not a good idea. I suggest you change your post before a mod does.
Click to expand...
Click to collapse
No one has ever considered such a bad thing to do .....
No one would ever recommend such a devious action, i sure wouldnt dream about doing such a terrible thing.
[/sarcasm]
@op ...
You could always ebay your Yetti ... i often think about the same.
That just hurts me from looking at it. If you can't scrap it for parts do you think a screen protector would prevent your fingers from getting cuts? If your into programing you can turn it into a test tablet for running and tinkering roms/apps.
Sorry man.

Cracked Screen

Looks like I'm the first to post about this in the HOX+ section
Had the phone face down after having recently rejected a call, my dad and I heard a tiny sound but didn't think much of it. Later when I picked it up I was in utter shock to find the screen had cracked. The phone is only 1 month or so old and HAS NEVER EVER been dropped.
I gave AT&T a call knowing I'd get no where...and yes, I got no where. So I called HTC and they were super nice. However, they pretty much told me that while screen defects are possible, it's next to never that it's ruled as such by the technician. I sent it in anyway to see what happens.
I really don't have any other options at the moment to getting it repaired as I could not find a single place that sells HOX+ parts. Some have reported HOX parts being cross compatible, but I'm not going to take the phone apart (and risk damaging it) on a "maybe".
In sum, I'm heartbroken and pissed.
And to rub salt into the wound, I'm having to use my wife's old iPhone 3GS in the meantime :crying:
always sad to hear about the death of a beloved phone :crying: Good luck and please keep us informed.
I'm more sorry to hear that u have to use a sorry a** iPhone for the time being
Sent from my HTC One X+ using Tapatalk 2
I'd cry if I had to use an iPhone. Sorry to hear about your phone. I think the one x and + both share the same dimensions so maybe a one x screen will work but the leds will be white not 100% about compatibility so maybe check with HTC
These phones are actually really easy to tear apart! Don't be scared
Best of luck getting your baby working
Sent from my Viper One X+
I would hope that a technician could tell the difference between a defect and impact damage. If it were dropped, there would be some kind of impact mark somwhere, especially considering how hard Gorilla Glass 2 is supposed to be to break. Fingers crossed for you.
Don't feel bad. I just sent mine back to HTC as well. All layers of the screen destroyed but surprisingly the phone still worked so I'm looking at a new digitizer and lcd. I miss her
Sent from my MB860 using xda app-developers app
Thanks guys. Still ticked to no end, and the iPhone 3GS certainly doesn't help. Should have never sold all my ex-Android phones (urgh).
Still no word from HTC. I'm basically torn between forking over $200+ for the repairs if they're not going to repair it under warranty and just selling it as is on eBay. I figure I can get $300, then use the money toward a Nexus 4. It's going to kill me not having LTE, 64GB storage, sharp screen, nor the sexiness that is the HOX+, but I can't spend $200 after just recently spending $250 to buy it. I don't know. Confused
spielnicht said:
Thanks guys. Still ticked to no end, and the iPhone 3GS certainly doesn't help. Should have never sold all my ex-Android phones (urgh).
Still no word from HTC. I'm basically torn between forking over $200+ for the repairs if they're not going to repair it under warranty and just selling it as is on eBay. I figure I can get $300, then use the money toward a Nexus 4. It's going to kill me not having LTE, 64GB storage, sharp screen, nor the sexiness that is the HOX+, but I can't spend $200 after just recently spending $250 to buy it. I don't know. Confused
Click to expand...
Click to collapse
They quoted me at 120 shipped to replace the lcd and digitizer. Your repairs should be much cheaper if all they are replacing is the digitizer.
Sent from my MB860 using xda app-developers app
spielnicht said:
Thanks guys. Still ticked to no end, and the iPhone 3GS certainly doesn't help. Should have never sold all my ex-Android phones (urgh).(
Click to expand...
Click to collapse
Yeah, that's like taking your Mercedes in for service and having them give you a Yugo as a loaner.
Well that's definitely encouraging. I can certainly handle that I read elsewhere it was >$200, but I'll take $120 to get my baby back.
dantegl36 said:
They quoted me at 120 shipped to replace the lcd and digitizer. Your repairs should be much cheaper if all they are replacing is the digitizer.
Click to expand...
Click to collapse
Tell me about it. Aside from the fact I want to bash it against the wall because I can't do half the things I'm used to (I miss Swype SORELY, among everything else), subconsciously I find myself concealing it cause I feel embarrassed for using it.
pazzo02 said:
Yeah, that's like taking your Mercedes in for service and having them give you a Yugo as a loaner.
Click to expand...
Click to collapse
spielnicht said:
Well that's definitely encouraging. I can certainly handle that I read elsewhere it was >$200, but I'll take $120 to get my baby back.
Tell me about it. Aside from the fact I want to bash it against the wall because I can't do half the things I'm used to (I miss Swype SORELY, among everything else), subconsciously I find myself concealing it cause I feel embarrassed for using it.
Click to expand...
Click to collapse
HTC/Futuretel in Canada quoted me $430 for screen + digitizer. I smashed it a few weeks ago, you can find my thread in the q&a section.
I found a company in Vancouver that will do it for $135 so we'll see how that repair goes.
Good luck to you too.
Sorry to hear about yours as well, hope you get it back all sorted. $400 is a lot just for a screen repair,
mfpreach said:
...I found a company in Vancouver that will do it for $135 so we'll see how that repair goes.
Good luck to you too.
Click to expand...
Click to collapse
My status changed to "In Repair" today. Not sure if that means they're going ahead and repairing it under warranty or that they're looking at and will contact me soon with estimate. Wait and see I guess. Keeping my fingers crossed.
It does not mean that. Mine said the same thing the first day and it was explained to me that it means they are taking it apart to diagnosis the extent of condition. My final cost was 200. They claimed they needed to replace the casing as well... I didn't argue it and paid up. You can dispute the charges though.
Sent from my MB860 using xda app-developers app
You're absolutely right. An hour later they sent me a quote with the same thing, $200 for the screen and casing. I called them up and asked as to why the casing needed replacing when only the screen was cracked. They escalated it and someone is going to contact me back. I don't have a problem paying to replace the screen (which I hoped to be around $120), but why should I pay an extra $80 for a casing that was in pristine condition.
dantegl36 said:
It does not mean that. Mine said the same thing the first day and it was explained to me that it means they are taking it apart to diagnosis the extent of condition. My final cost was 200. They claimed they needed to replace the casing as well... I didn't argue it and paid up. You can dispute the charges though.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
spielnicht said:
You're absolutely right. An hour later they sent me a quote with the same thing, $200 for the screen and casing. I called them up and asked as to why the casing needed replacing when only the screen was cracked. They escalated it and someone is going to contact me back. I don't have a problem paying to replace the screen (which I hoped to be around $120), but why should I pay an extra $80 for a casing that was in pristine condition.
Click to expand...
Click to collapse
I totally agree with you. My case was pristine as well. Hard to tell from the pics though but there was no damage done to it. I'm guessing the destroyed it taking the screen out.
Sent from my MB860 using xda app-developers app
---------- Post added at 03:20 PM ---------- Previous post was at 03:05 PM ----------
Just got off the phone with HTC again. They said the 200 does not include the case. That is being thrown in because they probably damaged it when removing the internals. 200 only includes replacing the screen.
Sent from my MB860 using xda app-developers app
After reading your post I just said fuuuuuuuunk it and just went online and approved the repairs and paid for them. I have zero hope that any good is gonna come out of this and I don't want to wait another week (was told up to 10 days) for them to review my case only to come back and tell me they won't cover them. Thought about putting the $200 toward a Nexus 4 (or whatever I got from the selling the HOX+ as is), but I really love my HOX+, even if I miss the Nexus experience.
dantegl36 said:
I totally agree with you. My case was pristine as well. Hard to tell from the pics though but there was no damage done to it. I'm guessing the destroyed it taking the screen out.
Sent from my MB860 using xda app-developers app
---------- Post added at 03:20 PM ---------- Previous post was at 03:05 PM ----------
Just got off the phone with HTC again. They said the 200 does not include the case. That is being thrown in because they probably damaged it when removing the internals. 200 only includes replacing the screen.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
spielnicht said:
After reading your post I just said fuuuuuuuunk it and just went online and approved the repairs and paid for them. I have zero hope that any good is gonna come out of this and I don't want to wait another week (was told up to 10 days) for them to review my case only to come back and tell me they won't cover them. Thought about putting the $200 toward a Nexus 4 (or whatever I got from the selling the HOX+ as is), but I really love my HOX+, even if I miss the Nexus experience.
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That's exactly where I was at when I made the choice to pay. I just want my baby back haha
Sent from my MB860 using xda app-developers app
spielnicht said:
After reading your post I just said fuuuuuuuunk it and just went online and approved the repairs and paid for them. I have zero hope that any good is gonna come out of this and I don't want to wait another week (was told up to 10 days) for them to review my case only to come back and tell me they won't cover them. Thought about putting the $200 toward a Nexus 4 (or whatever I got from the selling the HOX+ as is), but I really love my HOX+, even if I miss the Nexus experience.
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Am sorry to hear about your screen. Don't wanna go off topic but stick to the HOX+. I have the nexus 4 as well and it's a good phone and all but the camera and audio experience is awful. If you use your phone with a headset from time to time or take pics the Nexus 4 is ridiculous, I mean really bad.
Thanks for reassuring me I made the right decision then. Good to know about the camera and audio quality.
PinoPano said:
Am sorry to hear about your screen. Don't wanna go off topic but stick to the HOX+. I have the nexus 4 as well and it's a good phone and all but the camera and audio experience is awful. If you use your phone with a headset from time to time or take pics the Nexus 4 is ridiculous, I mean really bad.
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Got my phone back yesterday from HTC and was surprised to find out that they actually sent me a brand new one instead of repairing my original one. This actually makes me feel a whole lot better about dropping $200.
I'll give :good: for HTC for their quick turnaround and the nice packaging the phone came in.
All in all, I'm just glad to have my [new] HOX+ back.

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