Related
Okay, here is my problem: Every once in a while I will completely lose all signal on my phone. It wont pick up 2G, 4G, nothing. Wifi and bluetooth both seem to work though just fine. I've searched and haven't found anyone with the same issues so I'm wondering if it's just my phone or if nobody has commented on it. I first noticed this about two weeks ago, when my phone refused to find service. I was stuck with the little X next to the signal meter. I figured I was just in an area with poor service and didn't think much of it. An hour later, still, no service. This time I went outside where I know I have good 4G service and nothing for 5 minutes. I enabled airplane mode and disabled it, still nothing. Turned the phone off and back on as a last resort. Still nothing. I ended up finishing the day with wifi calling as that still worked. Sometime later my phone began receiving service again so I thought it was a fluke issue.
Then, just yesterday the same thing happened. This was when I rebooted my phone (which bypasses the fastboot feature) and service was restored right away. I called T-mobile and they said there weren't any network issues in my area and they had never heard of this issue before on the Amaze.
So, this is where I'm asking if anyone has heard of this before. I'm running a stock ROM and it hasn't been rooted. Thanks for any comments!
This might help just a touch. I do live in an area with decent service but my couch and bedroom are deadzones for some odd reason. I bought these signal boosters for 2 bucks figuring "what the hell, I'll give it a shot". No more dead zones, and data went from E to G. Not a miracle worker but for a couple bucks it keeps a signal at least.
http://www.amazon.com/gp/aw/d/B004KMK018/ref=mp_s_a_1?qid=1328921838&sr=8-1
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Wireless Coverage
I have 2 brand new Amaze 4G for a few months now and had no problem with the coverage. I know the coverage is good with full signal bars and have not found any issue with coverage.
Sometimes, different phones have different received signal sensitivity. Also depends on user behavior. If you are always using a handsfree device (cable or BT) and your phone is in a bag, then your coverage is reduced by your action. The best coverage you can ever get is when you have line of sight (unobstructed) to the cell towers.
There are a few issues with your problem:
1-Poor inbuilding coverage
2-Poor coverage in your area
3-Network optimization issue
4-Hardware issue
If you are going from 1 bar to no bar, then most likely you have coverage issue. You lost signal since the level is already very low.
If you are going from full bar to no bar, you might have hardware or network optimization issue. Try your phone is the city or area with known good coverage first. If the behavior persists, then you have phone problem.
I used to manage wireless network for carriers.
same issue
I've had the exact same thing happen to me. Red x, no signal except wifi, in places where signal is not normally an issue. Battery pull doesn't work, return to signal seems arbitrary. Had the same thing happen with my Desire. I have no answers, but you are not alone.
Yup, it happened with my first Amaze. I got it back in January and started playing with it - rooting, custom ROMs, etc. Then later that day, the signal just died on me. I thought I must've screwed something up, so I flashed back to everything stock. No luck. I waited for half a day, then it randomly started working again at night.
You probably noticed tha tI said that happened with my first amaze. That's because after that signal issue, I discovered that my camera stopped working. I returned it to T-Mobile and they sent me another one. This one is working great though.
Well thank you for all the input so far. Id like to say that this isn't my first cell phone and I'm not new to weak or poor signal areas, especially from T-mobile. I was using my phone at work at the time, which has anywhere from no signal to 3 bars depending on where you are. This wasn't one of the cases that I was standing in a dead zone when I checked my phone. I had no signal for several hours, including over 30 minutes of standing outside trying everything I could think of. I have had excellent signal outside in the past, exactly where I was "Hiding". I got the Amaze because I was tired of playing with my old HD2 and having to work around bugs and possibly not receiving calls. So far, I'm not happy that the radio seems to quit responding all together and leaves me without a phone (minus the wifi calling but I'm not always around a hotspot).
I also experienced a dramatic signal loss at home, going from full signal strength to maybe one bar right around the time that I first had issues. I don't know if this is related or if this is a completely different thing.
I am 99% sure this is an error with the phone - probably software related with the radio driver(s) or radio firmware. I guess I will try taking it back to T-mobile and seeing if they could exchange it for a new one. I was just really wanting to avoid that as I finally got my phone setup how I like it. Again, Thank you for the input and let me know if you are having the same problem or if you know of a solution.
I am on my third Amaze and also tried a Galaxy SII X due to the same problem at my home. Even the Samsung did the same thing. In my house and especially in the driveway, the signal varies wildly between -85dbm to as low as -111dbm. The frustrating thing is once it loses the signal, it doesn't seem to reacquire it without a reboot.
I'm with Telus, and they said they will check on it, but I'm not holding my breath. In my immediate area, outside my house, the signal isn't great, but it will usually hang on. I have been to different cities, and all has been well with it. Coming from a rock steady 2G Touch Pro II, I am disappointed as well..
I am new here to this site, but I am having a similar problem with my Amaze. At work I always have a weak 4G signal, but the last few days it has been gone altogether. I have full phone service (4 bars) but no data. The 4G indicates I have signal, but I can't connect to anything on the web. I called HTC and they had me pull my battery and sim card so they could send a "reset signal" to my phone. After my phone came back up I had faster service than ever, but it only lasted a few minutes and went away again. I am thinking this is a phone issue. Oh, the Amaze is my first Android. My only previous smartphone was my Nokia E71x.
I know if I have WiFi calling selected, an x will show up on my signal if i turn WiFi on. I've personally only had slow data in the area I work. I blame it on the fact that it is a busy corporate park with lots of hotels, cuz my signal is fine elsewhere. Try calling tmobile and seeing if they have known tower issues in your area. I know I had that problem with sprint and they sent me a free airave. Maybe tmobile could do something similar if its.a known problem.
Sent from my HTC_Amaze_4G using XDA App
It's most likely a network issue. I get the same thing, it will timeout/refresh the network where it will not get a signal for about 30 seconds a few times per day. I blame the network, since the same thing happened to me with my mt4g
Sent from my Energized HTC Amaze 4G using xda-premium
Jessfox said:
I know if I have WiFi calling selected, an x will show up on my signal if i turn WiFi on. I've personally only had slow data in the area I work. I blame it on the fact that it is a busy corporate park with lots of hotels, cuz my signal is fine elsewhere. Try calling tmobile and seeing if they have known tower issues in your area. I know I had that problem with sprint and they sent me a free airave. Maybe tmobile could do something similar if its.a known problem.
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
Thank you! This fixed it for me. It was happening only today while I had WiFi enabled, it would turn the mobile radio off completely and the box would be grayed out so I was unable to turn it back on. I had my sim updated today to enable wifi calling so after I read your post, I turned the wifi calling off and the mobile radio signal came back immediately. Strange bug.
eirb said:
Thank you! This fixed it for me. It was happening only today while I had WiFi enabled, it would turn the mobile radio off completely and the box would be grayed out so I was unable to turn it back on. I had my sim updated today to enable wifi calling so after I read your post, I turned the wifi calling off and the mobile radio signal came back immediately. Strange bug.
Click to expand...
Click to collapse
I was told It's by design. It saved battery life by not constantly searching for a mobile network it won't use (due to wifi calling). It's not like you can hand off the call to the local network. I do notice that if i start walking outside, once my wifi hits a low signal it logs back on the network.
djdanska said:
I was told It's by design. It saved battery life by not constantly searching for a mobile network it won't use (due to wifi calling). It's not like you can hand off the call to the local network. I do notice that if i start walking outside, once my wifi hits a low signal it logs back on the network.
Click to expand...
Click to collapse
There is actually an option to specify how the WIFI calling works: either all the time or only when cellular signal is gone. Sounds like you have it set to be on all the time. This means that if you have a good WIFI connection, the cellular radio is shut off and all traffic goes through the WIFI calling app. The other option (which I use) only uses wifi calling when there is no cellular signal.
I have lost cellular signal 3 additional times since my last post. Its not just that I'm in a bad spot and I have no signal for 30 seconds. This goes on for 30 minutes or more - up to several hours. I have found that rebooting the phone fixes it as I believe it completely (as much as possible) removes power from the radio and requires it to be completely re-initiated during the reboot. Simply shutting it off doesn't work as the quickboot is enabled and most likely doesn't perform a complete re-initialization of the radio. My only guess at this point is that there is some kind of possible leftover code from development which never was removed from the radio (this happens more times than not). It could be a timeout or simply causing the radio to hang because of 1. excessive heat generation, 2. excessive power drain, 3. buffer overflow, 4. excessive RF transmit power... In any case, one of those issues could trigger an event in the radio to cause it to simply stop responding.
I am in the process of trying to get T-Mobile to get me a new phone as I am outside of the 30-day window. I have also confirmed it with them that this was not a tower issue.
Thanks
htc amaze 4g signal issue
hay dear i've also the same problem .. i've just bought a new htc amaze 4g having full warranty and signals goes zero everytime when i m in my room ... dnt know whats the problem... is this problem also in the brand new sets..???
Salar khan said:
hay dear i've also the same problem .. i've just bought a new htc amaze 4g having full warranty and signals goes zero everytime when i m in my room ... dnt know whats the problem... is this problem also in the brand new sets..???
Click to expand...
Click to collapse
Hmmmm who is dear? Lol.... Ne ways, well first off, I commend you for digging this thread up rather than just starting a new thread without even looking first :thumbup::thumbup::thumbup: I can't say I've ever seen someone who hasn't even been a member for 1 full day do that. Shoot, I see senior members start new threads or pointless threads without searching first, so good job haha.
Ok, back on topic now, if it's only dropping when you go in your room, then I don't think it's anything wrong with the phone. Not sure who your provider is, but u may be able to call them and have them look up your address and tell you what kind of signal u should get outside your house, and what to expect inside your house. I know t-mobile does at least
sent from my
NRGized amaze
powered by Faux
Has anyone found a solid solution for this? I was able to pick up a amaze for 50 bucks off of craigslist. But I can't get it to connect to mobile net work. A T-Mobile employee told me to root it, but I'm trying not to cause it's not for me.
Sent from my HTC Sensation using xda app-developers app
crewdawg said:
Has anyone found a solid solution for this? I was able to pick up a amaze for 50 bucks off of craigslist. But I can't get it to connect to mobile net work. A T-Mobile employee told me to root it, but I'm trying not to cause it's not for me.
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Well your situation is a little different than other peoples in this thread if u can't connect al all. Ok wait so first off, it won't connect to a network at all? AND you only paid 50 bucks for it...? Sounds a little fishy to me bud, why did he say he was selling it...?
Next thing, I don't know why a t-mo rep would tell you to root the phone, rooting has no effect on your signal strength or your ability to connect to a network.
And lastly, is the phone a T-Mobile branded amaze owhat carrierr...? and will it not connect at all, period, or can u make calls just not data...?
sent from my
NRGized amaze
powered by Faux
It's a known bug in our phone
Just wipe cash & dalvic cash
Even more convenient should be with this:
https://play.google.com/store/apps/details?id=ext.recovery.control
jauhien said:
Just wipe cash & dalvic cash
Even more convenient should be with this:
https://play.google.com/store/apps/details?id=ext.recovery.control
Click to expand...
Click to collapse
And that's supposed to do what for your signal?
sent from my
NRGized amaze
powered by Faux
aj_2423 said:
And that's supposed to do what for your signal?
sent from my
NRGized amaze
powered by Faux
Click to expand...
Click to collapse
The phone simply begins connecting normally.. nothing extraordinary though..
---------- Post added at 01:05 PM ---------- Previous post was at 12:27 PM ----------
If the normal connection won't restore after the wiping cash & dalvik cash, you probably have to consider this awesome app:
Moderator Edit
Link removed because you can't post direct links to paid apps
Thank you.
Here is the link to the free version of what actually needed though:
https://play.google.com/store/apps/details?id=net.igio90.androidtweaker.free
My phone - I have ICS - S-OFF Amaze with Energy ROM and I had tried to apply blas0id tweaks.
The problem - In certain areas I don't have phone signal for a few minutes, then suddenly it will show 4 bars for a few minutes. In general the signal seems fickle.
Before ICS upgrade, when I had GB, I always had 4 bars in the same places. I *think* I had good signal with ICS before I did blat0id tweaks, but I am not certain of that. (ICS and the tweaks were within a few days)
My wife's Iphone still has excellent signal in those places. Tmobile Mytouch also has excellent signal in the same places. So something has changed on my amaze and not the cell towers.
What I have done so far -
1. went back to stock ICS by flashing the img file. That did not improve the signal. So then got back to energy
2. Tried another ROM - speedrom. No improvement in signal
3. Tried few apps like fresh network. They did not help
Please help me
What can/should I do? I love my amaze, but if I dont get consistent signal, I will have to replace it
Are there any tweaks that I can try?
How about the custom kernels that have been made for ICS recently, would those help?
Is there a way to increase the power to look for and catch on better signal? I can trade battery life for better signal
Thanks
I have same issue but with WiFi only. I never had GB I hope there is a work around
Sent from my Dark Unicorn Resurrected v.2.5 using xda premium
Found a workaround
This was dumb luck, but when I was trying to play around the app opensignal, it wanted me to set 2G for some of its functionality, since that functionality does not work over 3g. So I went to setup and set Network mode to "GSM Only" from "GSM/WCDMA Auto"
And walla! right after that my signal jumped from 1 bar to 4 bars and has stayed there. I went back to WCDMA and signal dropped, so now I change the network mode only when I need 4G. Its a pain, but at least, the signal is good when I need it.
So with that information, can someone help how I can tweak something to get my 4G and also good signal?
Thanks
try updating the radio if you have done so, even though you are going to have to go through the process of locking the device again and unlocking the bootloader again, that would be an idea to try, we still dont know what changes R2 radio update has done but its deff worth a shot
kenneth11414 said:
try updating the radio if you have done so, even though you are going to have to go through the process of locking the device again and unlocking the bootloader again, that would be an idea to try, we still dont know what changes R2 radio update has done but its deff worth a shot
Click to expand...
Click to collapse
I would like to kno also but let kno what radio u flash from the ruu
kenneth11414 said:
try updating the radio if you have done so, even though you are going to have to go through the process of locking the device again and unlocking the bootloader again, that would be an idea to try, we still dont know what changes R2 radio update has done but its deff worth a shot
Click to expand...
Click to collapse
I checked the version of my software and I think I already have R2
Build number
2.14.531.3_R2 CL373265 release-keys
So not sure if that would change anything
I have always had this problem as well sometimes I have 4 bars of signal then it drops to the X as in no signal,can't make calls or sends texts until it picks up again, happens totally random don't think it has to do anything with tmobile coverage since I live in the center of Miami. Also most of the time I have 2 bars of signal in most places, I believe it's faulty hardware
Sent from my HTC_Amaze_4G using Tapatalk 2
kenneth11414 said:
try updating the radio if you have done so, even though you are going to have to go through the process of locking the device again and unlocking the bootloader again, that would be an idea to try, we still dont know what changes R2 radio update has done but its deff worth a shot
Click to expand...
Click to collapse
Krazex2005 said:
I have always had this problem as well sometimes I have 4 bars of signal then it drops to the X as in no signal,can't make calls or sends texts until it picks up again, happens totally random don't think it has to do anything with tmobile coverage since I live in the center of Miami. Also most of the time I have 2 bars of signal in most places, I believe it's faulty hardware
Sent from my HTC_Amaze_4G using Tapatalk 2
Click to expand...
Click to collapse
Krazex .. did you try to set your network mode and see if that helps your signal stick around longer and get better signal? That is working well for me.
I've tried setting my network to GSA and my data speed dropped to 2G.
Sent from my HTC_Amaze_4G using xda premium
soundping said:
I've tried setting my network to GSA and my data speed dropped to 2G.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
yup, that's what this setting is supposed to do, but it increased the quality of my phone signal, that is what I am trying to make better/consistent. Because even after all the bells and whistles, calling someone/receiving the calls is the primary purpose of the phone for me and if that doesn't work, the phone doesn't work for me
GSM = 2G
WCDMA = 3G/4G
Get a new SIM card.
My amaze won't get 4g in my house whatsoever, only switches to 2g when it feels like it.
Sent from my HTC_Amaze_4G using xda app-developers app
hasoon2000 said:
GSM = 2G
WCDMA = 3G/4G
Get a new SIM card.
Click to expand...
Click to collapse
A new sim card is a good idea.. so is removing the back cover and cleaning off the contacts with a q-tip and some rubbing alcohol. Taking something and SLIGHTLY bending out each of the gold contacts so they make better contact with the case, making sure there is no debris.
Another thing to look into- there is a TON of hacks for cellphone signal that can be done in build.prop.. playing with those settings is probably a good idea.
The last idea- the signal is actually NOT different. The number of bars it shows you is now just more ACCURATE. You still lose signal in ONLY the exact places you would have before.. but now when your phone would show you as having 1 or 2 bars(on gingerbread) right before you lose all signal, on ICS it shows you as having NO bars because you truly have almost lost the signal. It is VERY accurate, now that I am in an area with bad signal.. I have actually flashed gingerbread again and things did NOT get better, there was just fewer bars that weren't as accurate. But I lost signal in the same spots, and would lost 4g in the same exact spots..
hasoon2000 said:
GSM = 2G
WCDMA = 3G/4G
Get a new SIM card.
Click to expand...
Click to collapse
RZJZA80 said:
My amaze won't get 4g in my house whatsoever, only switches to 2g when it feels like it.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
Guys, OP here. This question/workaround is not about getting 4G. I am getting 4G just fine. Its about the phone signal (the bars). My amaze does not get good phone signal in some areas and when I set the network mode to GSM only (2G), phone signal strength and stability increases. and now I want to figure out how I can keep the setting to 4G and get a good phone signal
Silentbtdeadly said:
A new sim card is a good idea.. so is removing the back cover and cleaning off the contacts with a q-tip and some rubbing alcohol. Taking something and SLIGHTLY bending out each of the gold contacts so they make better contact with the case, making sure there is no debris.
Another thing to look into- there is a TON of hacks for cellphone signal that can be done in build.prop.. playing with those settings is probably a good idea.
The last idea- the signal is actually NOT different. The number of bars it shows you is now just more ACCURATE. You still lose signal in ONLY the exact places you would have before.. but now when your phone would show you as having 1 or 2 bars(on gingerbread) right before you lose all signal, on ICS it shows you as having NO bars because you truly have almost lost the signal. It is VERY accurate, now that I am in an area with bad signal.. I have actually flashed gingerbread again and things did NOT get better, there was just fewer bars that weren't as accurate. But I lost signal in the same spots, and would lost 4g in the same exact spots..
Click to expand...
Click to collapse
Hi SBD, thanks for coming in. I will look into build.prop (ro.ril properties I think) I will also clean any dust inside the phone, may be that will help. The sim card was new when I got my amaze .. but no harm in trying. So I will ask for a new sim card too.
However, in my case, I have a different experience. This is what I did in a weak signal spot.
Have 4G on. I get 0 signal. Can't make a call
go to 2G at the same spot, I get 2-3 bars. I can make a call
I used opensignal app to check signal strength in both cases. with 4G it showed 0. With 2G it showed 42%
Another test. On my route to drop kids off for their day camp, I was on a call (with 4G on) and dropped the call twice (bad reception areas) while going. I switched it to 2G and while coming back did not drop the call.
Before I found this workaround .. people called me and complained that it directly went to voicemail and I never got the call. (no signal). Since I found the workaround, I haven't heard that from anyone.
So I am convinced that there are some real issues in catching the signal with 4G on that get resolved in "2G only" mode. (may be it has to do with the kind of cell towers we have in our area and nothing to do with the phone)
will update if I find more
tnkrer said:
Hi SBD, thanks for coming in. I will look into build.prop (ro.ril properties I think) I will also clean any dust inside the phone, may be that will help.
However, in my case, I have a different experience. This is what I did in a weak signal spot.
Have 4G on. I get 0 signal. Can't make a call
go to 2G at the same spot, I get 2-3 bars. I can make a call
I used opensignal app to check signal strength in both cases. with 4G it showed 0. With 2G it showed 42%
Another test. On my route to drop kids off for their day camp, I was on a call (with 4G on) and dropped the call twice (bad reception areas) while going. I switched it to 2G and while coming back did not drop the call.
Before I found this workaround .. people called me and complained that it directly went to voicemail and I never got the call. (no signal). Since I found the workaround, I haven't heard that from anyone.
So I am convinced that there are some real issues in catching the signal with 4G on that get resolved in "2G only" mode. (may be it has to do with the kind of cell towers we have in our area and nothing to do with the phone)
will update if I find more
Click to expand...
Click to collapse
Yea, it should be lines that have ro.ril that youd eant to change.. and fortunately one of those that you can add(it isn't included by default) will do exactly what you need, default to 2g signal when 4g is too weak. I actually need the same thing, in Jacksonville we have great signal.. except in this new place I moved into. It drains my battery by trying to stay with 4g.. but I don't have time before work to find it.
Look for a tthread by "master&slave" titled something like "super build.prop tweaks" in the vibrant forums, I THINK they had that line.. otherwise google around for something like "build.prop signal tweak" as if it isisn't in that thread, there's a really good one on some other forum.
Also, I remember there being some app that requires root that allows you to toggle between GSM preferred and 2g only.. it changes it at system level, and I don't think it was on the play store, I think it was on Xda.
But yea, I understand your dilemma, and until we get an alternative radio to flash(which I don't forsee), that is the kind of workarounds you need. If you find a reasonable solution make sure to post as it will help me too!
Sent from my nook color until my broke college students azz can afford the new nexus 7 tablet.. if my post from my nook color helped you, you COULD consider a donation..
Found that thread
http://forum.xda-developers.com/showthread.php?t=1151608
and a few others
http://forum.xda-developers.com/showthread.php?t=1227269
http://androinica.com/2009/12/hack-for-rooted-phones-promises-faster-2g3g-speeds/
http://forum.cyanogenmod.com/topic/9781-buildprop-roril-meanings/
I will try to figure out what these different ril properties control and which one to modify .. will report after my experimentation. I haven't found a good comprehensive explanation of all those properties yet.
Glad I'm not the only one...
hasoon2000 said:
GSM = 2G
WCDMA = 3G/4G
Get a new SIM card.
Click to expand...
Click to collapse
I have had this problem ever since I got my phone in October (right after launch). Updating to ICS didn't help. i've been planning to root and try another ROM, but so far have been skittish as this is my only phone. hasoon, you say it's the SIM card? I am trying the switch to GSM only to see if it makes a difference. My problem is at home - I have terrible service and I live on a mountain with cell phone towers everywhere. My daughter's AT&T and my old AT&T Nokia E71x had excellent service there. I'll let you know if this helps. Maybe a trip to my local t-Mobile store is in order.
It's not the sim card. I noticed on google a lot of people have this problem with htc phones. It's just a bad radio.
Sent from my HTC_Amaze_4G using xda premium
soundping said:
It's not the sim card. I noticed on google a lot of people have this problem with htc phones. It's just a bad radio.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
We know. If you wanna help read my post number 16 or try some of the links he posted in 17.. we just need a decent workaround.
When I listen to internet radio for a long period of time my phone goes into a 1x connection. I have to reboot to get it back to 3g. is there a hack on the phone I can do to stop this from happening like a ip refresher or something. it stuck on 1x until I reset the phone. I believe this is sprint doing this on purpose. even though they advertise they dont do this. I use only around 2 gb of data a month.
any help would be nice. I don't want to have to restart my phone every 2 hours when I feal like streaming online music at work
highly doubtful they do that. cause i've been on 3g streaming for hours on end and dont get throttled. Are you in a bad signal area?
no full bars its possible It could be my phone or I am new to sprint and may not have the same limitaions most people have.
Here in hawaii,I usually get 300-1mbps on 3g. However, at home where my signal is 3-4 bars has horrible speeds,and I also notice the same problem. About 5-10mb and the 1x icon shows up.
Honestly I think its a tower issue.
Does it go into 1x on any tower while streaming?
Sent from my EVO using xda premium
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
cruise350 said:
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
Click to expand...
Click to collapse
This is correct.
Sent from my EVO using xda app-developers app
cruise350 said:
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
Click to expand...
Click to collapse
How do we find data signal strength? Or do you mean the bars stand for signal strength and not signal speed?
Sent from my EVO using xda premium
It's a big annoying, but you have to go into the dialer, dial ##DEBUG#, go into EVDO Engineering (for 3G, since 1X is your voice and LTE is your LTE) and read the Rx Power. It should be different from your 1X Rx Power and your LTE Rx Power (if you have LTE).
I looked for a data signal meter widget a while back and never found one that worked or pulled from the right info (usually people just pulled from the Settings->About->Network->Signal Strength info, which is 1X (Voice).
Here some more info: http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/
cgrimm9 said:
When I listen to internet radio for a long period of time my phone goes into a 1x connection. I have to reboot to get it back to 3g. is there a hack on the phone I can do to stop this from happening like a ip refresher or something. it stuck on 1x until I reset the phone. I believe this is sprint doing this on purpose. even though they advertise they dont do this. I use only around 2 gb of data a month.
any help would be nice. I don't want to have to restart my phone every 2 hours when I feal like streaming online music at work
Click to expand...
Click to collapse
I can say with a known certainty that Sprint does not "throttle" or "cap" data usage on a mobile device. Only the top < 1% of abusers are contacted by sprint, which is usually a letter of intent to cancel service if data abuse continues, or a notice of cancellation. No "throttling" or "capping"
I just find it odd that my phone randomly goes from 3g speed to 1g only after multible hours of use and there was no movement from the phone where I never had a issue.I can go days or weeks without going to 1g when its on 1g I have to restart the phone it will not go back into 3g mode.
cgrimm9 said:
I just find it odd that my phone randomly goes from 3g speed to 1g only after multible hours of use and there was no movement from the phone where I never had a issue.I can go days or weeks without going to 1g when its on 1g I have to restart the phone it will not go back into 3g mode.
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Click to collapse
You could just toggle airplane mode
Sent from my EVO using Tapatalk 2
Good day all!
I've been experiencing some issues since I got my C6806 3 weeks ago. I live in Toronto and my provider is Rogers. The phone itself is unlocked and is just running the stock software which is 4.2.2, build # 14.1.B.2.257
Ever since I got the phone I've had a periodic issue where the phone signal strength will just completely die out to 0 bars, then it'll come back to full bars about 30 seconds later. It happens whether I'm home or out on the road. It happens if I'm using LTE bands or 3G or HSPA. It also happens whether I've got wifi on or off.
Any troubleshooting steps you could suggest?
Thanks in advance!
vivftp said:
Good day all!
I've been experiencing some issues since I got my C6806 3 weeks ago. I live in Toronto and my provider is Rogers. The phone itself is unlocked and is just running the stock software which is 4.2.2, build # 14.1.B.2.257
Ever since I got the phone I've had a periodic issue where the phone signal strength will just completely die out to 0 bars, then it'll come back to full bars about 30 seconds later. It happens whether I'm home or out on the road. It happens if I'm using LTE bands or 3G or HSPA. It also happens whether I've got wifi on or off.
Any troubleshooting steps you could suggest?
Thanks in advance!
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Click to collapse
has it always happened?
Have you got stamina mode on? Turn stamina mode off and see if it stops..
hamdogg said:
has it always happened?
Have you got stamina mode on? Turn stamina mode off and see if it stops..
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It seems to happen on a frequent basis. At least a couple of times a day when I happen to be paying attention to my phone.
I've never actually used stamina mode, and it's always been off.
How's LTE and HSPA where you are? If the signal is poor it'll switch over to the next thing on ladder. If you have a poor LTE signal it'll jump down to HSPA, and if you have a poor signal on that one it'll jump down to EDGE. It's the same dance if you walk into an area where there is good LTE coverage. It jump up from EDGE or HSPA to LTE, and iin all cases when it switches, you'll notice a couple of seconds where it connects to the new frequency (by having zero signal). That's why I disable LTE when I know I'm going to be in an area with poor LTE signal for a long period of time.
Not saying that this is your problem, but try only using EDGE for a couple of hours and see if it happens again.
Sent from my C6833 using Tapatalk
LordManhattan said:
How's LTE and HSPA where you are? If the signal is poor it'll switch over to the next thing on ladder. If you have a poor LTE signal it'll jump down to HSPA, and if you have a poor signal on that one it'll jump down to EDGE. It's the same dance if you walk into an area where there is good LTE coverage. It jump up from EDGE or HSPA to LTE, and iin all cases when it switches, you'll notice a couple of seconds where it connects to the new frequency (by having zero signal). That's why I disable LTE when I know I'm going to be in an area with poor LTE signal for a long period of time.
Not saying that this is your problem, but try only using EDGE for a couple of hours and see if it happens again.
Sent from my C6833 using Tapatalk
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LTE and HSPA coverage by Rogers in Toronto is great overall. I don't really use the LTE APN because it seems to suck up battery life immensely. I just keep it in the normal APN that seems to switch randomly between HSPA and 3G. The issue can occur if I'm just sitting still in a spot. I'm using it, and all of a sudden the signal just cuts out for about 30 seconds and comes back. Both before and after the incident I am usually at full bars.
I'm unsure of what EDGE is. The only things I control are the APNs I obtained from Rogers - one is just the standard one that gives me 3G and HSPA, and the other is LTE.
Dunno what else I can really do. I doubt it's my provider so it's gotta be the phone. Any other real troubleshooting steps to try, or should I just get this to Sony?
:good:
vivftp said:
LTE and HSPA coverage by Rogers in Toronto is great overall. I don't really use the LTE APN because it seems to suck up battery life immensely. I just keep it in the normal APN that seems to switch randomly between HSPA and 3G. The issue can occur if I'm just sitting still in a spot. I'm using it, and all of a sudden the signal just cuts out for about 30 seconds and comes back. Both before and after the incident I am usually at full bars.
I'm unsure of what EDGE is. The only things I control are the APNs I obtained from Rogers - one is just the standard one that gives me 3G and HSPA, and the other is LTE.
Dunno what else I can really do. I doubt it's my provider so it's gotta be the phone. Any other real troubleshooting steps to try, or should I just get this to Sony?
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Click to collapse
EDGE is 2G. so turn off LTE and HSPA+ and see if it does it.
I don't have the LTE equipped phone so I'm not sure if these hardware functions will switch on and off randomly.
It sounds like your hardware is switching between 4g and 3g. problem is that both wont work simultaneously, so you would get this drop off. solution is that build prop edit i gave you.
But then you'd have 4g on all the time. so if you don't want that then turn it off manually.
Try these.
Edit your build.prop file.
(do you know how to do this??)
and insert these.
___________
ro.ril.hsxpa=3
ro.ril.gprsclass=12
ro.ril.hep=1
ro.ril.enable.dtm=1
ro.ril.hsdpa.category=20
ro.ril.hsupa.category=7
ro.ril.enable.a53=1
ro.ril.enable.3g.prefix=1
______________
that will stop hardware switching between 2g/3g/4g
as well as make it faster.
Settings->More...->Mobile Networks->Network Mode->GSM Only
You'll still have mobile data, but it will be SLOW. I think the top speed is around 400KB/sec, but you'll only use this to check if your signal is more stable without 3G/4G.
Tip: If you want to save battery and you aren't the type that uses a lot of mobile data, use EDGE (the thing i'm currently writing about). 4G uses a lot of juice.
LordManhattan said:
Settings->More...->Mobile Networks->Network Mode->GSM Only
You'll still have mobile data, but it will be SLOW. I think the top speed is around 400KB/sec, but you'll only use this to check if your signal is more stable without 3G/4G.
Tip: If you want to save battery and you aren't the type that uses a lot of mobile data, use EDGE (the thing i'm currently writing about). 4G uses a lot of juice.
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Thanks. Just made the change and will keep an eye on it over the next day or two.
Just gotta say holy crap this Edge thing is SO slow. Even just loading icons on Google Plus or Youtube searches takes forever. A mobile speed test is showing about 133 kbps...
Damn... gotta come up with a better solution that doesn't require having slow as shyte data access
I'm trying WCDMA only to see how this might work. At least the speeds are more tolerable there.
vivftp said:
Just gotta say holy crap this Edge thing is SO slow. Even just loading icons on Google Plus or Youtube searches takes forever. A mobile speed test is showing about 133 kbps...
Damn... gotta come up with a better solution that doesn't require having slow as shyte data access
I'm trying WCDMA only to see how this might work. At least the speeds are more tolerable there.
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Yeah, but keep using it for now. You're only checking if the signal drops while your on it, so I'm not saying that you should keep using it. It's only for a couple of hours. You can do it!
Sent from my C6833 using Tapatalk
LordManhattan said:
Yeah, but keep using it for now. You're only checking if the signal drops while your on it, so I'm not saying that you should keep using it. It's only for a couple of hours. You can do it!
Sent from my C6833 using Tapatalk
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*sigh* I'll try
lol
EDIT. Nevermind the part below. I just kept trying more SMS apps until I settled upon GO SMS and it seems to finally be able to load photos. Damned weird the default one wouldn't do it
On another note, can anyone explain why the built in Messaging app has issues both sending and recieving photos? Plus there're a few instances where it says I've got a message, but I've viewed them all. I've even tried downloading a few other messaging apps from the Play store, and they can't seem to view or send photos either. Damned weird if you ask me.
vivftp said:
*sigh* I'll try
lol
EDIT. Nevermind the part below. I just kept trying more SMS apps until I settled upon GO SMS and it seems to finally be able to load photos. Damned weird the default one wouldn't do it
On another note, can anyone explain why the built in Messaging app has issues both sending and recieving photos? Plus there're a few instances where it says I've got a message, but I've viewed them all. I've even tried downloading a few other messaging apps from the Play store, and they can't seem to view or send photos either. Damned weird if you ask me.
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I'm not using the stock messaging app. I'm using Hangouts as my main SMS app, but I didn't have any issues with it when I used it. The Android 4.3 update is released now, so you can update to it through PC Companion? Note that this will remove root and stuff like if you're rooted. If not, go ahead.
Sent from my C6833 using Tapatalk
LordManhattan said:
I'm not using the stock messaging app. I'm using Hangouts as my main SMS app, but I didn't have any issues with it when I used it. The Android 4.3 update is released now, so you can update to it through PC Companion? Note that this will remove root and stuff like if you're rooted. If not, go ahead.
Sent from my C6833 using Tapatalk
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Sorry to bump an old thread, but I just want to say that I'm having the exact same issue. I thought it might have occurred after I installed a custom room but I'm now back on stock and still experiencing 4 bars immediately dropping to no service and then going back to 3 or 4 bars before slowly dropping back to zero. I figured it could be LTE, so I experimented with all settings under mobile networks to no avail. I try the same Sim in my note 2 in the same location and I have no issues. I believe this is an issue with the antenna or a general hardware fault. My phone is the c6806, originally on Bell but being used on Telus. I have already contacted Sony but they are giving me the runaround
Anyone know how the warranty is handled in Canada? Anyone else have this problem?
Signal issues
Sorry I'm restarting this thread one more time.. But anyone figure out a fix? I'm having the same problem on a brand new phone... I had the same phone before I lost it. Got it again but these signal dropping issues now . Never had these on my previous cc6806
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
I had that problem with my sprint m9. Had it for a week with no problem then suddenly no data connect. No 3g or LTE for a couple days. Just Wi-Fi. I took it to a local corporate store and the best tech there eventually swapped out the sim and it's been connecting since. She told me sometimes the cards are bad from the start. Of all the phone's I've had that was a first for me.
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
mingo2120 said:
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
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so i had the same issue and when i got the new OTA the other day which has a new radio I think the data issues are even worse..
Try a profile update. I activated my phone in a non-sprint area and got really terrible 3g and NO 4g in known LTE saturated areas. Once I returned to my hometown I updated the profile and PRL and I instantly got LTE and the spark logo.
ccs86 said:
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
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Click to collapse
Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
m03sizlak said:
Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
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I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
ReproOne said:
I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
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Click to collapse
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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There is also a discussion about the same issue over on the Sprint Community forum: https://community.sprint.com/baw/thread/204027
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
Click to expand...
Click to collapse
my data drops numours times a day and its getting pretty annoying, the phone constantly tells me i have lte but nothing works, browser, facebook, pandora, snapchat. Toggling airplane mode does nothing same with turning mobile data off and back on, sometimes updating the profile will work but man its driving me crazy!
Definitely a radio issue. We need a radio update bc this is killing the battery as well.
BUBBA DUB'S said:
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
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Click to collapse
The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
2k4mach said:
The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
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Click to collapse
The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
ReproOne said:
The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
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Click to collapse
Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
2k4mach said:
Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
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Click to collapse
I'm constantly having the issue, and I've been advised to swap for a later release. My local stores are sold out, so I will advise once I have it swapped.
Any other possible solutions?
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
mingo2120 said:
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
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Click to collapse
My problem, and what I have read from most others is on LTE. It works on 3G and WiFi.
Would this affect Hangouts messages from not coming through? If I'm not on WiFi, I'm on LTE, and message notifications won't come through when off of WiFi. They of course come in fine on WiFi....
It's weird...I was sitting at my desk and my phone was jumping back and forth between Sprint 25 and 41 every few seconds...I did the profile update and now I'm solidly on 25 steady.
I've also seen jumps to Verizon LTE which is sort of my blowing.
Hoping this also solves the issue in a spot near my house that I was dropping data completely where before I at least had a useable 3G signal.