I put my phone on the charger last night just like every other night, and awoke this morning to the screen frozen, displaying the time of 12:35am. No buttons were responding, so I pulled the battery and put it back in. It won't boot up, no lights, no nothing. Tried my spare batteries, still nothing. Tried all my chargers and nothing happens when plugged in. Dead.
Rooted, with UnNamed rom, but haven't flashed anything in months.
Is this thing dead, or can it be brought back with a jig?
EDIT: Thanks for the troubleshooting tips, but this baby is dead.dead...now I have to return it and hope that warranty stays intact...
This may sound stupid but, did you have the phone under your pillow while charging?
LiLChris06 said:
This may sound stupid but, did you have the phone under your pillow while charging?
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Click to collapse
No it was docked in the Samsung charging stand...
Pull your battery and leave it out for at least 10 minutes... go for 30. Then put your battery back in and try it. The purpose is to completely deplete all of your electronic resistors and capacitors of any power.
Red5 said:
Pull your battery and leave it out for at least 10 minutes... go for 30. Then put your battery back in and try it. The purpose is to completely deplete all of your electronic resistors and capacitors of any power.
Click to expand...
Click to collapse
I'll give this a try...had it out for awhile this morning, but maybe not a full 10 min...
dgold21 said:
No it was docked in the Samsung charging stand...
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Click to collapse
Reason I asked is it can make the phone overheat, it happened to me and many others on here.
I woke up to the same situation as you did and had to pull the battery and wait a bit then charge it back cause it was dead.
Ok battery out for 30+ minutes, and popped it back in - still nothing, dead as a doornail...
Should I try a jig before taking it to warranty, just to make sure that they aren't going to be able to boot it and see I rooted?
If there's anything I can do to avoid having to go buy a phone at full price to get me through the weekend, that would be awesome...going out of town in the morning and can't be without a phone...
I had that happen to a Captivate. Go to an AT&T warranty place and they can swap it.
Sent from my SGH-I897
Yeah unfortunately it sounds pretty dead :-(
I had this happen a few months ago. I think it has to do with how it deals with a completely dead battery. The symptom is that the phone is either completely unresponsive or will show the battery logo with a circle and then quickly power off. This is how I got around it:
-First pull out the battery, and leave the back cover open.
-Get a microUSB cable plugged into your PC at the ready, but not plugged into the phone yet. This will not work with the wall charger.
-Hold down vol down, vol up, and power, and then plug in the USB cable. In a few seconds you'll see the download mode "Custom OS" dialog with a yellow triangle.
-Do not press any buttons after this point.
-Plug in the battery, and let it sit for 10-30 minutes.
-After the battery's had enough time to get a base charge, hold the power button until the screen turns black.
-If the battery has enough charge to begin charging, you should see the full-screen battery logo with a "progress wheel" circle in the middle change to the battery with the five dots below. This means the charger is now active.
-You can now let it charge off of USB, or move it to the wall charger for a faster charge.
Again, this is what's worked for me. Post here if you are having any luck with this method.
I have a Captivate that died on me in the exact same fashion two days ago. I'm deciding whether to wait a few months for new releases or just getting a SGSII. ATT is offering it for $10 with a contract renewal.
Since my phone is out of warranty, is there any other way to get it replaced?
pokey9000 said:
I had this happen a few months ago. I think it has to do with how it deals with a completely dead battery. The symptom is that the phone is either completely unresponsive or will show the battery logo with a circle and then quickly power off. This is how I got around it:
-First pull out the battery, and leave the back cover open.
-Get a microUSB cable plugged into your PC at the ready, but not plugged into the phone yet. This will not work with the wall charger.
-Hold down vol down, vol up, and power, and then plug in the USB cable. In a few seconds you'll see the download mode "Custom OS" dialog with a yellow triangle.
-Do not press any buttons after this point.
-Plug in the battery, and let it sit for 10-30 minutes.
-After the battery's had enough time to get a base charge, hold the power button until the screen turns black.
-If the battery has enough charge to begin charging, you should see the full-screen battery logo with a "progress wheel" circle in the middle change to the battery with the five dots below. This means the charger is now active.
-You can now let it charge off of USB, or move it to the wall charger for a faster charge.
Again, this is what's worked for me. Post here if you are having any luck with this method.
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Click to collapse
Surprisingly I had the same EXACT situation occur as the OP. I set my phone down charged via USB last night and next morning I woke up to an extrememly luke warm phone with nothing turning on, it was a blank screen and I for sure thought the battery was dead...
Ended up at Radioshack in search for a spare battery to use, but the employee's were assholes and wouldn't let me borrow one from out of their SGS2 displays, so I decided at this point to just find a battery online and be phone-less for a few days.
Thanks to pokey for this little gameplan he had written out, , it appears there still is life in my lil' R2D2... at least it appears to be.
Edit: Yep it worked, just have to wait for it to charge now--those who have this problem follow pokey's steps and this should direct you on the right path. Good luck!!
pokey9000 said:
...
Again, this is what's worked for me. Post here if you are having any luck with this method.
Click to expand...
Click to collapse
Unfortunately this didn't work for me, thanks though, had high hopes and tried it several times. I picked up a jig and no life with that either. Dead.
Oh well...warranty phone is supposed to arrive today, can't wait to take back this WP7 abomination (had to try it).
So since this phone is verified as dead now, is there anything to worry about in sending it back through warranty since I'm unable to wipe/unroot it?
This scares the crap out of me since I just got my phone. Good tips to try if it does happen.
Can it be concluded that it has something to do with leaving the charger on it after it is fully charged? Maybe something with the voltage regulator(?) that tells the charger to stop charging when the battery is full.
I have dewalt drills that I swear lose life if you leave them on the charger for long periods of time consistently (even though they are to stop charging when the battery is full). Whats weird about these problems is that it killed the phone too, not just the battery.
MikeyMike01 said:
I had that happen to a Captivate. Go to an AT&T warranty place and they can swap it.
Sent from my SGH-I897
Click to expand...
Click to collapse
BAM problem solved....the end
dgold21 said:
So since this phone is verified as dead now, is there anything to worry about in sending it back through warranty since I'm unable to wipe/unroot it?
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Click to collapse
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
haines001 said:
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
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Click to collapse
Well that's just friggin' great
My sgsii died on me while rooted and I swapped it out for warranty and did not incure a bill from AT&T or Samsung. It's been about 6 months now so I'm pretty sure they just used it for spare parts.
The funny part of the story is my current sgsii died the other day won't turn on at all. Got my jig today and that doesn't work either. I will try pokeys method and hopefully it works for me.
haines001 said:
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
Click to expand...
Click to collapse
While you could be correct, I don't see Samsung sinking the labor time into looking that closely. I'm guessing they just hook it up to something that'll push the firmware, test functionality, and send it out as a refurb.
I could very well be wrong, but when you get hundreds/thousands of dead devices like they do, its more cost effective to just keep it simple and move onto the next.
I've never returned a device, stock or customized, so this is just my guess based on experience working with a large corporation.
Related
So I had bought this phone off ebay and when I got it today I tried to turn it on, but nothing happened.
I then plugged the phone in and tried powering it on and still nothing. I tried charging the battery and left it alone for an hour and afterwards the result is the same. Basically when I plug in the phone to the charger, the phone's screen will flash a battery icon as if its going to charge for a split second and then go blank. And then it will flash the battery icon again and then go blank again and it will go on like this for a couple of minutes until the screen finally stays blank.
So as I said even though I leave the phone to charge for a while, it still won't turn on and the only result seems to be that the phone gets warm near the camera. Also I tried to see if download mode works and pressed both volume buttons and I get a brief flash of some words. After doing it for several times I saw it said 'Low battery, cannot download' all in red.
I searched the forum and tried leaving the battery out for a while and also putting it in the fridge to see if anything would happen but nothing. So can anyone help? Is it just the battery?
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
yeah that does sound like it could be the battery boot loop, take some photos of the battery to see if it is the oem... if it is the oem try a stand alone chager
dandrumheller said:
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
Click to expand...
Click to collapse
I live in Canada don't think I'd get much help from AT&T probably.
Also the battery is the original one and not a replacement. I left it unplugged for a few hours and just now plugged it back in and its the same battery icon flashing for a couple of minutes and then blank screen. No charging whatsoever. I tried different outlets and different USB ports on my notebook and its all the same.
I also have an Infuse and charging for that every by every method is just fine so its my SII that's messed up.
If it's any condolence to you, I just bought a brand new GS2 from the ATT store today. The battery was semi-charged when I got it, and when it ran out, I plugged it in and got the same thing you did. Battery is flashing, cannot power it on, even plugged in. I also got the red "Low battery, cannot download".
I spent the better part of 4 hours reloading my apps and email addys, and everything else to get my phone up and running, and now this.
I am going back to the ATT store tomorrow and requesting a different brand new one.
This is my 2nd GS2, because I destroyed my first one in an accident.
Just as dandrumheller was saying. I had simimiar issues where the phone battery would blink on and off even if the charger was plugged in or not while the phone was powered off. The only way I could get my phone to boot to prepare it for warranty exchange was to flash a rom through Odin. But if you can't get it into download mode this wouldn't work.
My suggestion would be to use a different battery. That would let you know if its a hardware issue or bad battery.
hmm...
I was able to to get it to power on last night with what little battery was left. I then plugged it into the USB of my Mac, rather than the charging wart. When I awoke this AM, I have a fully charged battery, and a working phone. I will let the battery run out again completely today and see what happens.
That's great news! I hope it continues to work for you
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm not sure relieved is the right word.
Apprehensive might be better.
We all know AT&T isn't in the best graces with most.
They must be the ***** of Comcast.
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Call samsung and see if they will honor the warranty? Don't know their rules, but in another thread someone suggested that sale of the phone does not void the warranty.
Max Sterling said:
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Click to expand...
Click to collapse
Max,
Were you able to find a fix for your problem? i bought a SGII from ebay and is presenting the same issue
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
33t said:
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
Click to expand...
Click to collapse
Guys,
I tried this and it worked...
At a last resort, i put the battery on nexus to see if it will charge and DAMN !! it did,, so the battery was not the issue...so i grab a swab with little alcohol then clean the terminals on the battery and the spring connectors on the phone... and voila !!! started charging and keeps working perfectly.
It worked for me, hopefully it will work for you guys.
Glad you were able to isolate the problem.
Sent from my SGH-I777 running MIUI with Siyah
Same problem
Flashing on for a sec then flashing off, buttons flashed too. Phone got hot around the battery. Couldn't have described the problem better
Took some alcohol, cleaned the contacts for the USB connector, cleaned the battery contacts, and booyah, got the charging symbol again! Problem was, I didn't use the phone for a month, it rode around in the front pocket of my laptop bag, and apparently got the contacts dirty. A little toothpick and q-tip fun later, and my phone started charging again. Thanks -
TOA Duck said:
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
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Click to collapse
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
I had the same problem as op. My last resort was to cut the micro usb end of a spare cable and connected it to the (+) and (-) on the phone itself. since the phone booted up, i knew it was the battery. Next, i did the same thing but (+) and (-) on the battery itself while connected to a computer. i held it in place for about 10 seconds. put the battery back in the phone and it started charging again. im sure it wasnt the safeat thing to do, but it worked. Maybe the dead battery needed some kind of jump.
btw. The wires you would be using are the the black and red. and i got this idea from
modmy mobile.com/forums/8-guides-downloads-forum-suggestions/64614-how-flash-phone-battery-low-cannot-program.html
(remove spaces between modmy and mobile)
xamadeix said:
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
Click to expand...
Click to collapse
I believe these are different types of batteries. Not Lithium, but something else. I bought some spare batteries from eBay and the batteries had the same instructions... That it is not good to let them die completely, and charge then preferably when they still have 1/3 charge left.
Sent from my SGH-I777 using xda premium
My Rezound is broken
I unlocked and de-sensed it, but that was when the unlock first came out and it's been working fine since, so I don't thing that's the problem.
The phone won't come on, and when I plug it in the charge light doesn't even come on. If I leave it plugged in, then take the battery out and put it back in the charge light comes on for a few seconds, then turns off.
I was at a new years party the night before and I may have laid down on top of it while it was in my pocket, but the water sensors are fine, and I don't remember it ever getting wet.
I notice there are a lot of connections between the phone and the back cover. Is it possible that something could be bent and these connections aren't being made, so the phone refuses to do anything? I tried putting wires across them where they would normally be connected, but it didn't seem to help.
So what do you guys think? Is there something else I can try? I guess if it's totally broken then they can't tell that it's unlocked, so I could try getting a replacement :/
First off, I wouldn't have put any wire across any of the antenna leads like that. Second, if the phone is not coming on with the cover off then you may have another problem. The phone should turn on without the cover. You just wouldn't have signal.
My opinion, try another batter if you know anyone who has one. Or maybe go to your VZW store and see if they will let you use one of theirs. If the battery/phone is too hot the LED will blink orange, once it is cool enough, or full enough to turn on/charge again it will become solid. The fact you get an indication when there is no battery leads me to believe there may be a problem with the battery itself.
with the phone off, pull the battery for several minutes. Then put it back in and plug it in to the charger. Do not try and turn the phone on. If the charge light comes on and stays on, just let it charge for a few hours until it turns green.
I've read of rezounds dying from the battery going completely out. Screws it up somehow. Verizon also has thunderbolt external chargers for 5 bucks. You could use that to charge the battery (it fits), then try and turn it on. If it still won't turn on after charging, put the battery in and try and boot into the bootloader menu (power on and vol down at the same time), from there you can restore your nandroid or flash another ROM if it will boot to it.
I tried leaving the battery out for a few minutes, and then for the rest of the day. No dice in either case. I'll try to get an external charger tomorrow :/
Thanks for the ideas, I'll let you know how it goes.
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
flie4wtguy said:
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
Click to expand...
Click to collapse
Yeah, it still works just fine. I turned it off just now and then plugged it in to check and the charging light came on immediately.
Maybe the battery is faulty or you got a thunderbolt battery by mistake and the phone is confused? Otherwise I have no clue why that would happen :/
I have them same problem. My phone is completely dead, won't turn on and a orange light comes on for 3 seconds and goes away and nothing happens. What do I need to do?
Sounds like your battery died. Pull the battery and let it sit for a few, then try to boot it back up and plug it in immediately.
I was reading a thread about this last night on RootzWiki. Dude did a lot of testing, came to find out it was ClockWorkMOD keeping a completely dead battery from charging at all. Is that the recovery you have? If so, I would put AmonRa on, try that.
Agreed, almost definitely a dead battery. You can try this:
1) Take out the battery and put it back in
2) Hold down power and volume down to enter the bootloader
3) Immediately plug the phone in and leave it there for 10 minutes or so
4) Reboot the phone now that you have enough power to make it through booting
This should work as long as your battery is completely dead.
My suggestion for the future though is to buy an external charger and a second battery. That's what I did, and now any time I accidentally let my battery die I just swap it out and I'm good to go at 100% while the other one recharges. Also an external charger is the easiest way to fix this if your battery is too dead for the above method.
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
Also, remember that if you are using Clockwork Recovery for some reason that makes the phone not charge when its powered down. I had the similar issue where i couldnt get it to charge or come on at all, i put in a battery from my TBolt and it turned right on, switched Recovery to Amon Ra (Blue one, not the Red one) and from there it charged no problem!
worked...
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
this worked for me! thank you!! also to come to think of it, the problem happened after installing clockworkmod recovery. so there certainly seems to be a connection
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
This absolutely helped me! I'm really liking this Rezound I picked up but the damn thing is also just very temperamental in general. Still a fantastic underrated device overall though.
My wifes d2g did that once. I ended up taking an old charger, stripping the ends off and taping it to the contacts on the battery for 30 minutes. It charged it up and after that it would charge thru the phone again. A lot cheaper than a new battery.
Sent from my ADR6425LVW using xda app-developers app
Walking out of work yesterday, I swapped my dying battery for my freshly charged one, and powered up the phone. I see the Samsung logo pop up, and then the CyanogenMod wheel start spinning, so I slip it in my pocket. I pull it out a couple of minutes later to check something, and the screen is black. I press the power button a few more times, and the Samsung logo shows up again. Apparently my phone was off. So I wait on it to boot up, but it never leaves the Samsung logo. It sits, and sits, and sits...for a good 30-45 seconds, it sits on that screen. And then it goes black. I try again, but nothing happens. I switch back to the dying-but-not-dead battery, still nothing. I leave it to sit on the seat of the car with no battery for the drive home, and try again. Nothing. I leave it to sit on the charger for a couple of hours, both with and without a battery. Nothing. I leave it "charging" overnight. It's warm in the morning, but still nothing. I can pull the battery and put it back in, hit the button, and a little while later it will heat up, as if it's running and something's hitting the CPU...but no vibrations from the phone, no sounds, no anything at all, other than the heat. I tried my jig just now, as it was in my desk at work. More nothing. The phone is cold, the battery is cold, it might as well be a rock.
So...any chance of saving this thing? I'm really hoping to hold out for Black Friday sales to replace it with an S4 or something. If I can get this thing to last me another two months, I'll be happy. If it goes belly up November 30, that's fine. I just hope I can make it last until then. I already had to throw down $50 to get my wife a limp-along phone off Craigslist...am I going to be stuck doing the same for me?
First see if you can boot into recovery and perform a wipe data/factory reset. If not, see if you can get into download mode. If you can, flash back to stock and see if that lets it boot. In any event, you should perform a wipe data/factory reset at the earliest possible moment, even if you have to reflash the firmware first. If you can get back to stock, you should be able to reinstall your custom firmware.
So far I can't convince it to acknowledge that it's even on. The only sign it's not 100% dead is that it warms up when plugged in. I have no idea if it's actually doing anything other than sending juice to the battery because there's nothing on the screen and no vibrations or sound to alert me that it's doing anything at all.
:-/
I'll add that my computer doesn't acknowledge the phone's existence. Linux desktop, lsusb shows nothing remotely Android/Samsung related. Granted, a failing microUSB port on the phone isn't helping, so I don't know how valid this particular test is.
So u are in the need to enter the fast boot mode or else try the official firmware installation by the help of SD card.....
Hit thanks if this helped you...
Sent from my Xperia U using xda app-developers app
...could you explain either of those? Fastboot, from what I can tell, is an HTC thing, and has nothing to do with Samsung phones in general nor the i777 in particular. As for firmware installation, is there a way to do this without any screen, PC connection, or feedback from the phone whatsoever?
nd_geek said:
...could you explain either of those? Fastboot, from what I can tell, is an HTC thing, and has nothing to do with Samsung phones in general nor the i777 in particular. As for firmware installation, is there a way to do this without any screen, PC connection, or feedback from the phone whatsoever?
Click to expand...
Click to collapse
Some Samsung phones have fast boot. I think the S4 does. The I777 does not.
If you can get the phone into download mode, (and if your usb connection is working, which I think from what you said may be in question,) then you can use the Samsung tool, Odin3, to flash firmware. You would have to use a Windows computer since Odin does not work on Linux.
I think your main problem is that you have a failing USB port. You should consider buying a replacement and putting it in yourself. It is supposed to be fairly easy. Once you have that working, you should be able to recover your phone.
Could it be possible that whatever it was trying to run drained the battery and now it's just refusing to charge? I had almost an exact same situation happen to me. I ended up having to buy a cheapo external battery charger from amazon to charge the battery and finally get it to boot.
creepyncrawly said:
Some Samsung phones have fast boot. I think the S4 does. The I777 does not.
If you can get the phone into download mode, (and if your usb connection is working, which I think from what you said may be in question,) then you can use the Samsung tool, Odin3, to flash firmware. You would have to use a Windows computer since Odin does not work on Linux.
I think your main problem is that you have a failing USB port. You should consider buying a replacement and putting it in yourself. It is supposed to be fairly easy. Once you have that working, you should be able to recover your phone.
Click to expand...
Click to collapse
Sadly, download mode doesn't seem likely. The phone is basically functionally a rock, with the limitation that it's probably easier to break than a rock. I may venture down the replacement USB road, although I'm a bit leery of spending money on the device, given that it won't even power on.
cicatriz63 said:
Could it be possible that whatever it was trying to run drained the battery and now it's just refusing to charge? I had almost an exact same situation happen to me. I ended up having to buy a cheapo external battery charger from amazon to charge the battery and finally get it to boot.
Click to expand...
Click to collapse
That's what I initially suspected, but I actually have a Samsung charger I bought off Amazon that came with a spare battery, and I've charged both batteries with it to full capacity. What does appear to be happening is that when it's generating heat, it's actually discharging the battery rather than charging, as a battery pulled from the phone takes much longer to charge on the external charger than one that has been charged from the charger, pulled, let sit, and put back in the charger. It's possible the phone refuses to power on until it can charge, though, because I too have had that issue in the past, and the only solution was to let it sit on the charger for a few hours. The first half-hour or so, nothing happened, but then eventually I'd get the battery charge animation. Sadly, letting the phone sit overnight did nothing this time around.
nd_geek said:
Sadly, download mode doesn't seem likely. The phone is basically functionally a rock, with the limitation that it's probably easier to break than a rock. I may venture down the replacement USB road, although I'm a bit leery of spending money on the device, given that it won't even power on.
That's what I initially suspected, but I actually have a Samsung charger I bought off Amazon that came with a spare battery, and I've charged both batteries with it to full capacity. What does appear to be happening is that when it's generating heat, it's actually discharging the battery rather than charging, as a battery pulled from the phone takes much longer to charge on the external charger than one that has been charged from the charger, pulled, let sit, and put back in the charger. It's possible the phone refuses to power on until it can charge, though, because I too have had that issue in the past, and the only solution was to let it sit on the charger for a few hours. The first half-hour or so, nothing happened, but then eventually I'd get the battery charge animation. Sadly, letting the phone sit overnight did nothing this time around.
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Click to collapse
So not even recovery mode works?
azeem40 said:
So not even recovery mode works?
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The phone doesn't power on. If I plug it in, it gets warm, but other than that, it shows no signs of life.
You've tried plugging it into the computer without battery in case power button went dead?
Sent from my GT-p511x
Hi all,
My phone cut out at about 10% battery charge earlier and wouldn't turn back on. I thought it was probably just bad battery stats. But now I'm home, even after an hour on charge (and 30 mins on another charger) the phone won't turn on. It also shows up as an unrecognised device in device manager.
Whats weird is that when I first plug the charger in, rather than seeing the blue battery logo, I see an unfamiliar green battery logo as attached.
Has anyone got any ideas on how to fix this? (Tried booting with the volume up and volume down buttons held)
It's also come at quite a frustrating time, I may not be able to reply until Sunday night as I'm off camping in the sticks for the weekend.
Thanks
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
fatalhh said:
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
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Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
loadedscissors said:
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
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Looks like battery dead....
fatalhh said:
Looks like battery dead....
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That is the conclusion I'm coming to, sadly there doesn't seem to be a UK stockist of the battery yet, but I guess in the mean time I can see if the seller will honour any form of warranty on the product. For now, I'm back on my old G3 and it doesn't even begin to compare. I loved my Elephone.
Bad luck my friend.....I have a samsung galaxy 2 and one day run out of battery and never awake again....weird things
I think it should be cover with warranty.....Is one year in China
Type a email to Elephone support and they must be assist you because the phone is less than one year in the marketing.
I hope you will have a possitive news from Elephone
Thanks, I'll let you know how I get on.
I have the same problem a while ago with the green thing logo while charging , I even try it on wireless charger but it has the same thing with the green logo of battery ...but luckily it charge normally with blue logo
I have seen this on my screen a few times when I ****ed my bootloader during flashing. Device ended up being semi-bricked. I could not flash via SPtools because my device didn't get recognized. I was able to fix it luckily!
Hi all, sorry for the delay in responding.
So, the first problem was the battery. You need to charge it beyond 3.8v I think to get the phone to turn on, probably better to get it to 4v so you have enough charge stored to use the phone. The phone can't charge the battery below a certain threshold (around 3.7v) so you have to remove the battery and use a lithium-ion battery charger (any phone battery charger), these are available for about £2 on ebay.
In my phone the USB port had also stopped working for data transfer. I tried changing the board with the USB port on to no avail.
I replaced everything but the screen in the end to get it working.
Are/were you on stock OS or had you replaced it with another rom? Just for a bit more clarity of the problem.
I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
Have you tried using a higher capacity charger, like an official Samsung charger plugged into the wall? Have you tried a wireless charging pad to rule out an issue with the USB-C port? Samsung still uses the lowest grades soldier pennies can buy on their most premium devices.
night_wind said:
I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
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Looks like you've tried everything basic and the phone's just dead. Could be a motherboard failure. Best to go to Samsung instead of breaking your head, as it's still under warranty. At least that's what I'd do in your position.
Wish you the best.
Try half an hour charging on wireless charger if you haven't tried yet
Saw this happen on a Note 4 back in the day. It wasn't really dead but in a weird power state. Fully charging for a few hours (even though it showed nothing) then holding power and volume up and down got it to reboot.
Guyinlaca said:
Saw this happen on a Note 4 back in the day. It wasn't really dead but in a weird power state. Fully charging for a few hours (even though it showed nothing) then holding power and volume up and down got it to reboot.
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My old Note 4 went into this state and didnt manage to revive it with Power and Volume Up + Volume Down combo. The only sign that tells me it's not fully dead is the green notification light when I do the above combo.
About weird power states - I had Galaxy Buds Pro, which refused to take any charge - wired charging did not work and wireless either. Only way to revive it was to use wireless power sharing from the phone. Problem did not reappear later. Go figure...
Really? I "didn't root it" as if that is a bad thing
You obviously charged it with faulty charger. I experienced the exact same thing. I was about to cry but then i remembered i was testing a cheap, fake Samsung charger...
Then i plugged the phone into REAL charger, waited for 2-3 minutes, phone was alive with all its glory.
Get a GENUİNE one with GENUİNE Cable, you are good to go.
night_wind said:
I've had the S23 Ultra (US, unlocked, from samsung.com) for a couple of months. I didn't root it, drop it, or splash it with water. I charged it last night, but when I woke up this morning, there was no sign of life: a black screen, no sound, no reaction to charging (even after long charging with a different charger and the cable), no reaction to a long press of Power + Vol Up/Down, and nothing detected in adb.
So I have a few questions:
Has anyone else had a similar experience with their device?
Any suggestions on how I could resurrect it?
Do you have any ideas about what might happen? Throughout the two months, I used the same old low-current (850 mA) Motorolla charger. The charger is still operational.
My current plan is to contact Samsung Support.
Any advice is appreciated! Thank you!
Click to expand...
Click to collapse
Had this happen on my old s21u. Contacted support and told them I had done all the steps you did. They had me send it in for repair (was actually 2 months after warranty expired but they still agreed to repair it free of charge) and ended up changing the main board, usbc port and something else. Never happened again after (didn't change chargers or anything). So yeah, contact support that's your best bet.
Is this not a legit Charger ?https://photos.app.goo.gl/X9AGuMiz98q3ya2E7
tsufadamadev said:
As for resurrecting your device, you could try some basic troubleshooting steps like a hard reset or checking for any software updates.
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It will be hard to do it if he can't even turn on the device i any way... No combination of buttons work, no way to turn it on with charger or ADB...
As its apparently either dead or in power-off state you could try to start it into download-mode by:
1. pressing Vol-Up and Vol-Down together and keep them pressed
2. plugging in a USB-cable connected to either a powered-on computer or a charger while keeping the buttons pressed
Normally it should boot into download mode (you can release the buttons after boot-up ).... Maybe this helps if the power button is broken....
illetyus said:
You obviously charged it with faulty charger. I experienced the exact same thing. I was about to cry but then i remembered i was testing a cheap, fake Samsung charger...
Then i plugged the phone into REAL charger, waited for 2-3 minutes, phone was alive with all its glory.
Get a GENUİNE one with GENUİNE Cable, you are good to go.
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Click to collapse
Phones have protection. Fake or real charger shouldn't damage phones.
Brava27 said:
Phones have protection. Fake or real charger shouldn't damage phones.
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Can't a power surge damage a device? It can happen either during a storm or by using a non-recommended charger. It can fry certain components, even though phones have protection.
Brava27 said:
Phones have protection. Fake or real charger shouldn't damage phones.
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Click to collapse
No, it was like... My fake charger suddenly stopped working and my other phone recognized the charger + cable as a DATA TRANSFER DEVICE. It is really hard to describe the experience. No charging, my fake charger was recognized as something else..
The experience was... My S23 Ultra blacked out. I thought it was charging. Then, complete darkness. Didn't respond to power button.. Nothing. I thought it was bricked. Then i got up and found my other charger. Waited.. 10 - 15 seconds later my phone was back again. God i swear, i was shaking with sweat. It has been almost 1 month, my phone is just fine..
That day i decided to go with only geniue products. Maybe my phone protected itself by bricking itself. I really dont know.
To me it sounds like what you experienced was just an empty battery .... without juice in the battery the phone cannot do anything and the defective charger did not charge the phone while you thought it did....
Update from me: I scheduled an appointment from the Samsung site with an authorized service center (Best Buy). They checked my phone and said that they couldn't fix it if it wasn't turning on, and I had to send it to Samsung. That was unexpected.
I sent the phone to Samsung, and today I got a message that they could not reproduce the problem. I wasn't able to communicate with the service worker yet. My concern is that it could be a bad internal cable connection that restored the circuit due to the shipment vibrations. If so, and they will not check it, I could end up with a phone with a faulty connector that could die at any moment (hopefully during the warranty period).
It's also possible that being in the weird power state was fixed by simply letting the phone completely deplete of charge so that it properly turned off, recharging, then rebooting.
I had this problem on my old s7 edge. It seems that samsung never fixed this problem. The screen would stay completely black, unable to do anything until the battery completely drained. The device itself was never rooted or modified. Pretty disappointing it was never fixed.