My wifi connection is dropping within seconds of connection. The phone switches to 3g, wifi turns back on and connects again for a few seconds, drops then kicks back onto 3g.
Ive had this issue on multiple roms, so I am relating it to something similar to RezRom and CleanRom or to the leak itself.
Anybody have ANY ideas?
Update: seems that after the firmware update, my router and phone did not like each other. I was able to tweak my router quite a bit and it appears that the dropping connection issue is resolved.
ih8mydroid said:
My wifi connection is dropping within seconds of connection. The phone switches to 3g, wifi turns back on and connects again for a few seconds, drops then kicks back onto 3g.
Ive had this issue on multiple roms, so I am relating it to something similar to RezRom and CleanRom or to the leak itself.
Anybody have ANY ideas?
Update: seems that after the firmware update, my router and phone did not like each other. I was able to tweak my router quite a bit and it appears that the dropping connection issue is resolved.
Click to expand...
Click to collapse
It is a wireless N router? I do believe I read that our phones are having issues when on the 5Ghz band.
mjones73 said:
It is a wireless N router? I do believe I read that our phones are having issues when on the 5Ghz band.
Click to expand...
Click to collapse
The phone does not have 5GHz abilities, but regular 2.4Ghz N is supported.
Via Rezound using XDA Premium
EDIT: Take that back, however it doesn't see any of my 5Ghz access points here at all.
I have a wireless N router at home with no problems. It is on the 2.4ghz band though. I think.
ih8mydroid said:
Update: seems that after the firmware update, my router and phone did not like each other. I was able to tweak my router quite a bit and it appears that the dropping connection issue is resolved.
Click to expand...
Click to collapse
What settings did you wind up changing? I have a similar issue with my phone and one of my routers.
destro158 said:
What settings did you wind up changing? I have a similar issue with my phone and one of my routers.
Click to expand...
Click to collapse
Ditto. My wi-fi is dropping intermittently. If I toggle it off and back on, it starts working again.
What router tweaks did you do or phone tweaks?
My rezound picks up N 5ghz just fine.
Sent from my ADR6425LVW using xda premium
I'm having the same problem. However, mine doesn't drop out within seconds, it'll probably be good for a couple hours then I'll notice it's trying to sync with my Exchange server for a while, and will eventually time out and then I lose all internet connectivity until I turn wifi off and back on again. This happens on multiple wifi networks, including wireless-N and non wireless-N.
I do also see that the 3g icon will come and go every few seconds when connected to wifi. Anyone know if this is just a bug with the new ICS leak or is there some kind of fix floating around?
dynofrk666 said:
I'm having the same problem. However, mine doesn't drop out within seconds, it'll probably be good for a couple hours then I'll notice it's trying to sync with my Exchange server for a while, and will eventually time out and then I lose all internet connectivity until I turn wifi off and back on again. This happens on multiple wifi networks, including wireless-N and non wireless-N.
I do also see that the 3g icon will come and go every few seconds when connected to wifi. Anyone know if this is just a bug with the new ICS leak or is there some kind of fix floating around?
Click to expand...
Click to collapse
I am unlocked and rooted but I am running the stock ROM and mine does exactly what yours is doing. I don't actually know if this happens outside of my house since I'm generally using 3/4G then.
I have a thread on this in the question section but no answers yet.
killahrey said:
My rezound picks up N 5ghz just fine.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
This is true. The rezound does seem to have 5ghz capability. However my POS netgear doesnt get the same distance on 5ghz as 2.4ghz.
As far as what I did was actually reset my router and update firmware. This seems to have fixed the issue for now. I only started having this issue with the updated leak and it was happening on all roms and even stock. Reinstalling a ROM would fix it for about 2 to 3 minutes then it was back to switching between both data and wifi.
My phone burned up the battery in a matter of an hour and half as it was constantly going from wifi to 3g.
My phone does the same thing!! I think it happpened when I flashed the new leak zip without re locking vootkoader. In hoping that official ics will fix it
Sent from my ADR6425LVW using Tapatalk
Just curious if anyone found a solid solution to the Wifi problem that we seem to be experiencing with the new leak? I tried the suggestion of disabling auto wifi in the dock mode but that didn't seem to fix it for me. I guess I'm just trying to see if this is widespread, or if it's only affecting certain people in different scenarios. It doesn't seem to be getting as much attention as the overheating/battery life issues that others are reporting.
So far I've tried connecting to multiple networks with different security types (open, wpa, wpa2, wep) all seem to the have the same result of showing that wifi is connected, works for a couple of hours, then will lose wifi connectivity, even though the wifi indicator is showing that it's connected. I've done everything i can think of other than re-flashing the ICS leak. I've also never unlocked my phone, just installed the update per the original instructions on Android Police.
Related
Last night I was looking for a video on youtube on my photon, and my wife was searching on our old laptop. Both were connected to our WiFi router, and we were sitting right next to each other. The laptop was MUCH faster than the photon, and the photon kept hanging in the middle of videos.
I'm pretty sure it was a wireless issue. I turned off WiFi and ran it on 3G, and it ran faster with no signal drops! I went back to WiFi and the performance dropped significantly.
Any suggestions for how to improve the WiFi performance? Would a newer router help? The 2300 is tried & true, and I've always like it. Does WiFi channel matter? Other ideas?
I'm not rooted, if that matters for any response.
Jeffrey_L said:
Last night I was looking for a video on youtube on my photon, and my wife was searching on our old laptop. Both were connected to our WiFi router, and we were sitting right next to each other. The laptop was MUCH faster than the photon, and the photon kept hanging in the middle of videos.
I'm pretty sure it was a wireless issue. I turned off WiFi and ran it on 3G, and it ran faster with no signal drops! I went back to WiFi and the performance dropped significantly.
Any suggestions for how to improve the WiFi performance? Would a newer router help? The 2300 is tried & true, and I've always like it. Does WiFi channel matter? Other ideas?
I'm not rooted, if that matters for any response.
Click to expand...
Click to collapse
What build version are you currently on? Have you flashed any of the updates or is the phone stock from Sprint?
I don't think a new router would help. My wifes nexus s 4g always has better signal strength than my photon when on wifi, I compared it to a friends Htc sensation connected to the same router and he had the better signal strength, and places where my evo 4g use to get a very weak signal but was still able to connect the photon won't connect at all.
Just some info to add to the OP....
I have a good router at home and a good one at work (different brands) and my WiFi is fast and smooth while at work but sometimes at home it is slow and chunky. Very sporadic at home for some reason and it never seemed to happen until after one of the updates.
CCallahan said:
Just some info to add to the OP....
I have a good router at home and a good one at work (different brands) and my WiFi is fast and smooth while at work but sometimes at home it is slow and chunky. Very sporadic at home for some reason and it never seemed to happen until after one of the updates.
Click to expand...
Click to collapse
I have the same issue after the last "update". It seems to lose the wi-fi connection and keeps any network from connecting. I have to turn the wifi off and wait for the 3G to connect or I won't get any mail. I can't figure out what changed, but it used to work perfectly. I'm contemplating rolling back to the first update.
pzztgotbagz said:
What build version are you currently on? Have you flashed any of the updates or is the phone stock from Sprint?
Click to expand...
Click to collapse
I have installed all OTA updates to date.
Build No. 4.5.1A-1_SUN-154_6
Ok, I bit the bullet and used RSD to roll back to the earliest version of the code (I didn't lose any data or even the location of the widgets on my screen) and it totally fixed the WiFi issues I've been having. Plus the battery seems to last quite a bit longer. I thought that the latest update was a loser, this just proves it.
I came to the conclusion on my own that the photon doesn't like any mixed wifi signals; i had my 2.4ghz router running with mixed b/g/n for wireless and it didnt play nice. Once i changed it to n only it worked way better.......
Nextelian said:
Ok, I bit the bullet and used RSD to roll back to the earliest version of the code (I didn't lose any data or even the location of the widgets on my screen) and it totally fixed the WiFi issues I've been having. Plus the battery seems to last quite a bit longer. I thought that the latest update was a loser, this just proves it.
Click to expand...
Click to collapse
I am experiencing the same wifi issues after updating to 198_6. Which version did you roll back to?
I would be interested in knowing what version also,, I'm sure if I did some research I can find out on my own in the meantime,,,,
Sent from my MB855 using XDA App
Sorry to be so late responding. I've been away from the forum for awhile (been out slumming with the iPhone crowd trying to see what the panic was about).
1FF-sunfire-user-2.3.4-4.5.1A-1_SUN-154_5-CM-release-keys-signed-Sprint-US.sbf
is the one I used. I just accidentally applied the OTA update and the WIFI issues returned. Back to the drawing board. I guess I need to do the "no OTA update" hack.
EXACTLY! This has been happening to me now on TWO Phones! I can't say that it's been just my home router though. I took my phone into the sprint store, hooked up to their wifi and same problem... Right off the bat it didn't connect to the market.
This happens at home and is super frustrating. I will get to browse a couple pages/apps/zedge then nothing. I've even had it go retarded enough to pop up the 3G icon as well as the wifi signal indicator...? No up/down arrows showed in the 3G to indicate data transfer but I was just like WTF?
So now when I leave my house, out of range of wifi, my phone blows up with e-mails, apps I've had in queue, etc.
I've noticed these problems more with the most recent update but I didn't spend too much time browsing without it though. Maybe I'll get a new one from Sprint and just never apply the update.
**EDIT: Both times I've received one of these phones the only update I've done is the most recent one. I haven't bothered checking the software version they are coming with. Is it possible they're no longer putting out the first update and these aren't cumulative? Just a shot in the dark but maybe I needed that first update before the second to make things jive. It's unlikely they would put out updates in this manner but I'm grasping for straws here.
kennypow3rs said:
I came to the conclusion on my own that the photon doesn't like any mixed wifi signals; i had my 2.4ghz router running with mixed b/g/n for wireless and it didnt play nice. Once i changed it to n only it worked way better.......
Click to expand...
Click to collapse
My experience is different. The phone connects and works great at the office but not so great at home. Both routers are set on mixed. Not sure what the difference is (besides the brand of router). I do know the one at home is handing out IPs but the one at work is not. The server handles that.
Not sure what else could make a difference.
Just got my third Photon from the sprint store and same issue. This one already had the 42.5.7 update installed on it but wifi has been flakey. I'm convinced that it's something in the software combined with the wifi we are using. The ridiculous thing is I have a motorola SBG 900 that I use for wireless at home so you would think they would be compatible. I really like the phone otherwise so I hope a new update is right around the corner.
Just went and bought a $160 modem/router combo and my phone has no issues at all with wireless now...
Three Photons in a week and a good chunk of cash later and I can use wifi at home. And now that I've finally had time to play with it I find out wifi tether only does ad hoc natively.
I wouldn't mind having my Evo Shift back.
I'm having the same problem. I updated to 198_6 as part of the testing group and at first had no problems with Wifi. Now when I am connected to wifi (both at work and at home) I can't send or receive text messages, download from the market, nada. As soon as I connect back to 4G everything works perfectly. I'm gonna roll back tonight to the previous update. BTW, I also updated my PRL to 51082 and that didn't seem to help.
Is the problem basically where wifi is connected to the router then stops going past that? Like you still have an ip but no data?
If so try turning off notifications for gmail or turning off the "notify once option". This seemed to help me lose my connection to where i had flip on/off the wifi radio.
Let me know how you fare with this.
Sent from my MB855 using XDA App
Are you running any "turbo or super G" like modes set on the router? I remember reading on the motorola forums that these sometimes may cause issues - other things, router firmware update if applicable... do you have an airave device? If so, make sure the distance between that and the router are more than 5ft apart in distance.
Still, in your situation - streaming over the wifi shouldn't be an issue with bandwidth to keep in consideration, but realistically speaking - that should be better than 3g speeds for video playback.
These were some of the thing I had picked up from while troubleshooting an ongoing issue I am still having with my old d-link di-624 and photon getting stuck at "obtaining an IP address" on the official Motorola photon forums. In the latter situation, mine will connect if I reboot the router... my other tablets and laptops connect flawlessly on this.
I've had two Galaxy S II phones now, and I've had the same problem with both devices. The phone's wifi is great -- when it works. Although I noticed that the death grip lowers the wifi signal bar, I can still browse the internet and download apps just fine.
The problem is that, at times, the phone will show wifi connectivity and yet, I can't browse the internet or access the App Store. I'll have to shut off the wifi multiple times and even this doesn't work 100% of the time. Shutting off the phone and turning it back on works 100% of the time.
Since this has happened to two phones, I'm beginning to question whether I have an issue with the wireless router because I have not come across this as a prevalent issue. At the same time, my laptop and a family member's iphone doesn't have the same issue.
Anyone else having this problem? Or have suggestion for fixing the problem?
Thanks
Here is me showing the problem on video:
My roommate and I both have the Galaxy SII and he constantly has problems connecting to our wifi. The only difference in our phones is his is rooted and mine is not. I plan on rooting my one of these days but would like to fix the other issues I am having first.
Mine isn't rooted, but it still has the connectivity problem.
EDIT:
I may have found the the solution. Probably unique to my situation, but what I did was disable WPS on my router. It's a medialink router and I thought I had disabled it (per instruction) but it was on. Perhaps that was the issue. So far, no problem.
EDIT:
Nope, the wifi has dropped again. By dropped, I don't mean it drops in the middle of browsing. It seems to drop after I've stopped using the phone for a while. I've already checked to see that the phone is to never turn off the wifi when the display is off/sleep.
Arghhh
same exact problem.
wifi on moto surfboard sbg6580
did the static ip fix continue to work?
Any phone is the same.
Sent from my SAMSUNG-SGH-I777 using xda premium
Don't have any issue with wi-fi , mine is rooted on stock rom
i have no issues with wifi on my sgs2, i have wifi on 24/7, and on wifi proabably 50% of the time. it connects and disconnects when supposed to, picks up on cell data and drops when its supposed to..
fwiw, my GF has an iphone 4, she had problems connecting to the HOME wifi, but no where else, i updated the firmware on the router, same problem, i swapped out the router for a spare a friend had, and setup a second access point on the same network, just called it the same SSID but put a "2" after it.
her connectivity problems went away, immediatly she noticed a difference and has never complained of a drop since...
try different encryption methods, if you're using wep, try wpa, try a few different things.
also try a firmware update, you might lose your settings during a firmware update, but there is usually a backup/restore option you can use. backup your settings before flash, then restore after. if you have access, for at least testing purposes, hook up another router and use it to connect to and see if the same problems persist.
No problems at all connecting to a WHR-G54S running Tomato.
The Moto Surfboards are known to be flaky.
I had the same problem. after getting another one I found out that if I didn't download so many apps at one time the problem mostly stopped and after running a couple weeks, I haven't had the problem with connection since. I'm not sure it will help, but I did a factory data reset and reinstalled the apps one our two at a time (it's frustrating, I know).
Sent from my SAMSUNG-SGH-I777 using XDA App
Hi,
got my SGS3 today and started playing with it. I started downloading my apps and during this the wifi dropped connection 3 times. It connected again within seconds, but this is not good.
The distance from my router was around 3 meter. My SGS1 never dropped connection.......
Any idea's?
I also have problems with wifi:
It connects normally but after tens of seconds the connection is dead. Android says still it's connected, but it simply doesn't work.. I have no sim installed atm because I have only an oldskool sim and not a micro sim. Tomorrow I will get a microsim at the vf shop and test again..
I had issues like those aswell today using my Adam but only with wireless. Weird ?
Probably your router problem? I'm sure reviewers would have identified that issue as well. Can't wait to get mine though, hopefully mine don't have the same problem
Htc hero, sgs 2 and three notebooks are working fine. Tried different router configs.. Nothing helped. Today i receive a 2nd sgs 3, so I will put it on the test..
LeviathanPT said:
I had issues like those aswell today using my Adam but only with wireless. Weird ?
Click to expand...
Click to collapse
Haha wtf! !! Your name man lmao. Do you watch supernaturals?
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I have a similar issue, the status bar shows wifi is fine (the arrows are blinking) but no actual data on the phone. Checked on my tf201 on the same network and its working fine.
This has happened twice now and only restarting the phone fixes the issue.
I have downloaded over 2 Gb with my SG S3 over Wifi at home and at work. No issues, and it´s super fast, even beating my XOOM.
I have a Dlink 625 at home and at work we have a Cisco something.
However had a different problem where the phone just restarts when dialing a number, and then it boot looped on the logo for about 5 times before starting up. scary .
varun124 said:
I have a similar issue, the status bar shows wifi is fine (the arrows are blinking) but no actual data on the phone. Checked on my tf201 on the same network and its working fine.
This has happened twice now and only restarting the phone fixes the issue.
Click to expand...
Click to collapse
This is the same problem I was talking about, but rebooting does not work for me..
Mine seemed to behave a little like this to start with also - I changed the Wifi Frequency Band (Settings-WiFi-Advanced) to 2.4ghz only and its been rock solid since.
WhiteHartMart said:
Mine seemed to behave a little like this to start with also - I changed the Wifi Frequency Band (Settings-WiFi-Advanced) to 2.4ghz only and its been rock solid since.
Click to expand...
Click to collapse
Tried that also, it did work for maybe half a minute..
is the setting on the router set to 2.4ghz
10076757 said:
is the setting on the router set to 2.4ghz
Click to expand...
Click to collapse
Yes, it is in b+g+n mixed mode and is saying 2.4ghz. As a matter of fact I'm not able to chose another frequency (maybe because of the b and g). I can try to put it in b/g or g only mode.
I also read about that NFC's RF signals can interrupt the Wifi signal, so I will try also to disable the NFC option.
I tried another galaxy s 3 with the same settings.. that one works well on my wifi network.. I think the wifi module is not working properly..
Do you have by coincidence a draytek router. I have the SGS3, and my sister has the SGS2. We both experience problems with wifi also here. I have several draytek routers, all giving problems.
It seems to become a bit more stable if you set the Channel width to just 20 MHz, in stead of 20/40MHz. And use WPA2 only, not a mix of WPA and WPA2.
These two changes made the connection a bit more stable for me, but i'm not 100% convinced yet.
mine doesnt hv any issue with wifi, but for my cell signal, it changes between 3g <> h <> h+ alll the time, anyone too?
Darkjamzi said:
Hi,
got my SGS3 today and started playing with it. I started downloading my apps and during this the wifi dropped connection 3 times. It connected again within seconds, but this is not good.
The distance from my router was around 3 meter. My SGS1 never dropped connection.......
Any idea's?
Click to expand...
Click to collapse
I posted a solution for this in the known issues thread but I thought I'd repost here in case you missed it.
I was having similar problems but found that if I disabled the Wifi Power Save Mode I was back to blazingly fast speeds and no dropped connections.
I had to go into Service Mode (dialling *#0011#) and hitting Menu => Wifi and turning off the option for power save mode.
Give it a try. It fixed a couple of other guys problems as well.
Am giving this a go will report back.
That worked but battery drainer . Have put it back on and set wifi to off when screen off. That has helped loads.
Worked for me too, and trip really is unnecessarily complicated and hidden to get something that should be working out the box.
Recently picked up a gs3 and I like it but one thing that is really bothering me is I'm getting constant drop outs on wi-fi and the reception is very low unless I'm standing next to the router.
Other devices do not have any issue at all. I've also noticed when scanning wifi the gs3 doesn't pick up as many routers as other devices do.
I've been reading threads and noticed a member mention going into the service menu and disabling power saving on wi-fi but that has not solved the issue.
I'm wondering whether it's a hardware or software problem. If it was software then surely others would have issues?
I don't really want to exchange the phone incase I get screen issues like the pink tint or blobs people are having.
But obviously if I have a hardware fault then I'll have to get it exchanged as a phone that keeps disconnecting from the wifi is not useful to me.
I also have this problem but it also extends to my 3G connection. Does not connect until I restart my phone, doesn't happen often, but its a pain when it does. I downloaded a WiFi fix from Google play and so far so good not had any problems...this is the only problem I have with this device otherwise its a beast of a phone.
Not sure if your setup is like mine but i had two routers in my home broadcasting the same ssid and channel. I kept facing frequent dropouts until i changed the channel on one of them. It seems the device kept bouncing between the two routers even though i was much closer to one. No more drops once they both broadcast on different channels
i read somewhere in this forum that you have to change the setting of the band of the router to 5ghz.
that fixed the connection dropout of wifi.
rickssj4 said:
I also have this problem but it also extends to my 3G connection. Does not connect until I restart my phone, doesn't happen often, but its a pain when it does. I downloaded a WiFi fix from Google play and so far so good not had any problems...this is the only problem I have with this device otherwise its a beast of a phone.
Click to expand...
Click to collapse
I have tried wifi fix and it hasn't fixed it unfortunately
bullyfrog said:
Not sure if your setup is like mine but i had two routers in my home broadcasting the same ssid and channel. I kept facing frequent dropouts until i changed the channel on one of them. It seems the device kept bouncing between the two routers even though i was much closer to one. No more drops once they both broadcast on different channels
Click to expand...
Click to collapse
I only have one router. But I will try changing channels as maybe there's a lot of congestion on the channel I'm using.
radeonxt said:
i read somewhere in this forum that you have to change the setting of the band of the router to 5ghz.
that fixed the connection dropout of wifi.
Click to expand...
Click to collapse
I've read about that on here but I don't think my router has that option.
I'll go into the config and see if it does.
Thanks for all the replies
Just to update the thread, since I started this thread my wifi has been awful the way it keeps disconnecting especially when downloading large files.
I've been googling and had tried lots of different things.
What finally seems to have solved the drop out issue is turning security on my router to wpa instead of wpa2.
No drop outs so far even when downloading large files, but the signal strength is really bad, not sure if I still have a hardware fault or whether the galaxy s3 wifi is just weak.
Hi,
Same problem with mine. weak signal. At home or at work.
I think this an issue (hardware ? software ?).
But I'am surprised that we are alone.
Me too
Same issue here with regular random wifi dropouts at 2 ap's. Radio streams far more reliably over 3g!
---------- Post added at 09:41 AM ---------- Previous post was at 09:39 AM ----------
Same issue here with regular random wifi dropouts at 2 ap's. Radio streams far more reliably over 3g!
[/COLOR]Same issue here with regular random wifi dropouts at 2 ap's. Radio streams far more reliably over 3g![/QUOTE]
Read on another android forum that somebody had been advised by their carrier to return the device. I was hoping lf2 update would sort it but no such luck...
Mines absolutely fine :s.....
Sent from my S3 overclocked to 1.6ghz with HyperGalaxy Rom
gs3 said:
Recently picked up a gs3 and I like it but one thing that is really bothering me is I'm getting constant drop outs on wi-fi and the reception is very low unless I'm standing next to the router.
Other devices do not have any issue at all. I've also noticed when scanning wifi the gs3 doesn't pick up as many routers as other devices do.
I've been reading threads and noticed a member mention going into the service menu and disabling power saving on wi-fi but that has not solved the issue.
I'm wondering whether it's a hardware or software problem. If it was software then surely others would have issues?
I don't really want to exchange the phone incase I get screen issues like the pink tint or blobs people are having.
But obviously if I have a hardware fault then I'll have to get it exchanged as a phone that keeps disconnecting from the wifi is not useful to me.
Click to expand...
Click to collapse
i found this thread on xda, i'm hoping it does the trick
If you are using 2 APs with the same SSID and settings, your device can roam seamlessly only if the underlying network is the same network. If the 2 APs connect to different network subnet, it will never be seamless and you will get connection drops.
Your device must receive the same IP and subnet from the same DHCP with same gateway so it will be seamless between 2 APs.
I had issues at work. But not at home.
Today I told it to forget my B/G radio and to connect to the N radio. No disconnects, none..
No changes made to the phone at all..
May not be router
Hi, for what it's worth, my husband and I each have an s3. Mine has no problems at all with wifi anywhere. His drops out at home. I posted more here: http://forum.xda-developers.com/showthread.php?p=28510251#post28510251
We've tried the *#0011# trick and that is a temporary fix, but we need to redo it on a regular basis. The setting is not saving.
OK, I've seen a lot of posts in various forums about this issue, but have yet to find a single thread that captures all the details about what I've experienced. Let me know if I should move this conversation into a different thread.
On my home wifi network, I am able to connect, but constantly receive the error "internet connection is unstable", and I cannot pull any data over wifi. I noticed this issue on my home network after returning from a business trip this week. I'd previously seen the issue occasionally in hotels, etc, and had already disabled the "Passpoint" and "Auto network switch settings". That seemed to work on the road, but now that I'm at home, I'm unable to pull any data over wifi.
My home router is a TP-Link Archer C7, running the latest firmware.
Per Verizon and Samsung's advice, I cleared the cache partition, "forgot" and reconnected to the network, tried using safe mode, and tried a factory reset of the phone. I also restarted the router and changed the router's broadcast channels.
Last night, I rooted the phone via Kingo and installed the Jelly 'Beans' rom using SafeStrap, since I wasn't getting satisfactory answers from support. To my surprise, the issue also occurred on the new rom. I'm not an Android expert, but it seems like this means its either:
1) a hardware issue, or
2) a lower-level software issue (radio firmware? not sure how that works)
I removed root and safestrap, to continue support options with Verizon, but I wanted to ping the community here for suggestions. The timing is confusing to me. I'm pretty sure, though not certain, that I've used my home network successfully since the 12/17 OTA update. However, since so many others are seeing issues, it seems unlikely that this is a hardware issue.
Could others describe their issues and router, so we can look for patterns? Let me know if I should move this into a different thread.
Thanks!
Mine does the same thing from time to time but only on certain roms
Sent from my SM-N900V using XDA Premium HD app
yeah, I'd seen intermittent issues previously, but all of a sudden it stopped working at home entirely. Still connects to some other networks, although not all.
After seeing a bunch of posts on the Verizon forums (and just the general timing and behavior of the issue) it seemed like a software problem.
Verizon is actually cooperating, so I may just end up replacing this phone. Wondering if anyone else has seen wifi completely break like this.
This is the only thing I can not stand about my note
I have a Zyxel WAP3205 WIFI access point (Wireless G) that I use at both work and at home.
At home, I have Comcast Business Cable internet, and have absolutely no issues connecting to it. The WAP is connected to a Belkin N600 router, which is then connected to my cable modem (not sure of the model, shouldn't matter TBQH).
At work on the other hand, I have constant connection issues. Albeit, I don't get the 'connection is unstable' notification, but I get constant connect/disconnect problems. I also have almost no (most of the time I can't even send/receive text messages at my desk.....) phone signal (ie not even 1X). I'm not sure if that plays into it at all either. The company I work for uses Windstream for their ISP, and it's complete crap to be perfectly honest. Needless to say, it doesn't change the fact that I'm connecting to the internet through the same device (well, same model/firmware/etc...), and I'm having issues at 1 place and not at the other.
I might also add that my tablet (Nexus 7 2013 running CM11) doesn't seem to have these issues at all and works just fine via the WIFI.
That's about the only information that I can provide. I know my internet where I work is complete crap. I sometimes remote desktop back to my home server to browse the web and download files via that because it's actually faster. I'm not even kidding.
I have 2 routers at home and have experienced the same issue as well and none of my other devices have this problem
Sent from Rooted Note 3 (stock rom) Xposed framework
Verizon is shipping a replacement phone to me tomorrow, so I'll test this out and see if it makes a difference. I'm on the road until Thursday, so it'll be a few days before I can check on my home router.
The behavior on this issue just seems strange. It began intermittently, but then completely stopped working at my house (but still sometimes works elsewhere). Lots of people report intermittent issues, but a few seem completely broken. Not sure what to make of it, I'm just glad I was able to get a different device out of Verizon. We'll see if that actually fixes the problem.
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Harleydroid said:
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
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I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
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It happens on custom roms too.
I've asked a couple devs if they could remove it and they said it been like that in android for along time.But I never experienced it until my Note 3
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
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Same here. Never happened on my Note2 but happens all the time on my Note3. I have two Linksys Routers at home for full house coverage and I can be in the next room and get that message. Just got it earlier. Same routers as I had with the N2 a few months ago. My Tablet, nor the Spouses HTC One Max have that issue and are connecting just fine, and stay connected.
I get this all the time. Got it on stock as well. Only really happens with my ghetto satellite Internet though lol
Sent from my SM-N900V using xda app-developers app
Has anyone with this issue installed AdBlock and/or an ad-blocking HOSTS file? I didn't start seeing this problem until I did both.
Whenever I see this message I can go into the speedtest.net app and pull a continuous 60mbits down, pretty much maxing my connection, and I never see any actual stability issues.
I think the system may have some connectivity test that's being interfered with but I haven't had time to go digging through the logs yet, so I wanted to see if anyone else had done what I did to trigger it first.
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
I'm on AT&T DSL... I was getting the notification ALL THE TIME while using the supplied (4 year old) AT&T 2Wire router and it would fail and freeze and disconnect and it was DRIVING ME NUTS... so i went out and got a brand new Netgear N300 router and problem is solved ... mostly
I'm still using the AT&T 2Wire as a modem... disabled it's internal wifi... ethernet cable to the Netgear. .. and BINGO!!! All my connection problems and data problems have gone away... i still get the unstable notification maybe once or twice a week but i figure that's a DSL thing... any little glitches in Internet availability will be detected by the device and displayed so that doesn't bother me at all.
It's almost like this phone does ping tests all the time and if one doesn't come back properly it throws the notification...
i was at a friends house the other day and was getting the notification constantly but was still able to watch YouTube videos and Netflix without much problem... so i did some speed tests on his wifi and his ping and upload were all over the place... His download speed was solid between 20 and 28 but his upload was never even close to normal and failed several times... and his ping was good on some and took forever on others... i also noticed Web pages would sometimes take forever to start loading ... Once they started loading they did so quickly but the start was painfully slow a lot of the time... This would indicate to me that the ping or upload connection has issues or maybe over congested on his iSP.
Anyway... hope this helps others iron things out
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
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When I get the notification, it refuses to use the wifi at all.
I haven't noticed any problems with my WiFi. I host 6 wireless networks, and play with WiFi a lot, War driving, and wireless network setup is a hobby of mine.
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
I use the OOKLA speedtest, free from the play store. (After you run your OOKLA test, for fun drag the speedometer down to reveal some cool messages about Ookla!
A few wireless router settings I use:
Set 2.4 to N 20 Megs max. N 40 or AC mostly just creates problems with connections, and the neighborhood.
Channels 1, 6, or 11 in USA Use a WiFi analyzer app and pick a less cluttered WiFi channel.
Place wireless router up high away from electronics, construction, and stuffs. Mine is on a pedestal in a window.
SM-N900V DE Running JellyBeans V6
radionerd said:
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
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Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
b00mb00mchuck said:
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
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Thanks,
I just tested "auto network switch" on and then off. It let me connect to one of my throttled networks, without; "Checking quality of internet connection".
I noticed that it only showed; "network disabled because internet connection is slow" on the congested 2.4 GHz band, not with same router on 5.8 GHz.
Radio interference, location, and router settings, can cause many problems on wireless networks.
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
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Click to collapse
You're right, I noticed in my research that multiple issues seem to be getting lumped together. I think you're correct in that it's related to the router as well, somehow. I see the notification occasionally on slow hotel connections, but it's intermittent, my problem at home seems permanent. I can use some other wifi networks without problems, though.
That said, I used this phone on my home router for a couple months before ever seeing this problem. I'm guessing it's a combination of the 12/17 OTA update, and particular router models.
Verizon sent me a replacement phone, and it's running the previous build (MJ7 instead of MJE). I'll check things out tonight, and will report back.
Alright, the issue seems resolved on the new phone. This seems to suggest that it is related to the MJE build. So far this phone hasn't asked for an update, but I'm hoping Verizon doesn't break this again for me