Charger loses connection - AT&T Samsung Galaxy Note I717

I seem to keep having an issue with phone and various chargers I own. They are plugged in but when they move around in the plug they seem to lose connection and the phone thinks I unplugged it. It makes the charging noise everytime it happens and it's even more obtrusive when below or at fifteen percent battery. Has anyone experienced this before with the Note or any phone? It is very annoying.
Sent from my SAMSUNG-SGH-I717 using xda premium

Yes i had a loose connection with my previous note and even had.exchanged it.for.that very same problem. I'm sorry but unless you don't want a continued problem you might need to have it exchanged. But of course in doing that there is always a chance they will say it's owner damage because that's a wear and tear problem which is not covered under warranty.

Good.luck mate
Sent from my SAMSUNG-SGH-I717 using xda premium

You might look here. Along with my note thinking it was connecting & disconnecting with NOTHING plugged into it, When I would move the phone
around, you could here the connection/disconnection sound. It might be
nothing more than a contaminated connection. I wrote this one and threw
in some photos. Might be worth it before you send it back.
http://forum.xda-developers.com/showpost.php?p=25102882&postcount=18

I put a little object under the plug and it seems to work fine.
Sent from the best phone in the world Galaxy Note!!!

Related

Damn USB issues........again!

So I know there are several threads on this, some by me, but this time the issue is very weird.
So i'm on my third phone now, previous 2 had the USB port going wacky. Phone thinking it was charging when it wasn't plugged in, computer not recognizing phone anymore etc.
So problem has now started again on phone number three. Weird thing is this time the phone seems to not have this problem all day. Problem starts at night, so i'm assuming maybe a battery percentage left triggers it. The other weird aspect of this is that right before the phone starts bugging out, (charging, uncharging, and back, over and over while not plugged in), the car mode symbol appears in the status bar, and starts flashing on and off. If I am fast enough to catch it,I can deactivate car mode. When all this starts happening, phone also starts to get stuck and freezes up. This issue is really getting annoying. Love this phone but this is starting to make me crazy. Yes I got the phones at different stores. What do I uninstall to just get rid of car mode, considering I never use it?
Sent from my SAMSUNG-SGH-I777 using XDA App
So, instead of using your existing thread, you decided to start yet another one for the same issue? And people wonder why the search doesn't work like it should.
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Cdub5 said:
So I know there are several threads on this, some by me, but this time the issue is very weird.
So i'm on my third phone now, previous 2 had the USB port going wacky. Phone thinking it was charging when it wasn't plugged in, computer not recognizing phone anymore etc.
So problem has now started again on phone number three. Weird thing is this time the phone seems to not have this problem all day. Problem starts at night, so i'm assuming maybe a battery percentage left triggers it. The other weird aspect of this is that right before the phone starts bugging out, (charging, uncharging, and back, over and over while not plugged in), the car mode symbol appears in the status bar, and starts flashing on and off. If I am fast enough to catch it,I can deactivate car mode. When all this starts happening, phone also starts to get stuck and freezes up. This issue is really getting annoying. Love this phone but this is starting to make me crazy. Yes I got the phones at different stores. What do I uninstall to just get rid of car mode, considering I never use it?
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Seems to be whatever USB cable you are using or the way you carry this phone is the problem. No way you get 3 phones the same exact problem in a row. FYI, Samsung Focus and Captivate had the similar problem in the past. Car mode is just the result of your USB port problem instead of the cause of it. What happens is something shorted out or bridged the pins of the USB port to make the phone think it is conneted to a car dock (IIRC, car dock uses a 300k resistor to bridge two pins). Some ppl with Focus or Captivate reported success by blowing out the dirt in the USB port.
As well as cleaning the USB port with an alcohol swab
Cdub5 said:
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Click to expand...
Click to collapse
I'm enjoying my retirement.
foxbat121 said:
Seems to be whatever USB cable you are using or the way you carry this phone is the problem. No way you get 3 phones the same exact problem in a row. FYI, Samsung Focus and Captivate had the similar problem in the past. Car mode is just the result of your USB port problem instead of the cause of it. What happens is something shorted out or bridged the pins of the USB port to make the phone think it is conneted to a car dock (IIRC, car dock uses a 300k resistor to bridge two pins). Some ppl with Focus or Captivate reported success by blowing out the dirt in the USB port.
Click to expand...
Click to collapse
The only USB cable I've used with all of them is the one they come with. I've used the alcohol cleaning method as well as blowing in the port, hopefully getting out any thing causing issue. This seems to help temporarily. The strangest part of all this to me is with this latest phone, I have zero problems all day. When I lay down in bed for the night and start using the phone is when it starts to happen. My battery life can range from 60%-30% at that time, so I don't know if that is a connection to this issue. Maybe the phone is possessed. It always seems to take about 2-3 weeks for this problem to arise. I always have the phone in my pocket, so I guess something must be happening with that. Luckily with this latest one, I bought the best buy insurance, it's just after awhile they're gonna start wondering why this keeps happening to me, and if it's my fault. The USB port problems can sometimes make it difficult/impossible to flash back to stock.
Cdub5 said:
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Click to expand...
Click to collapse
What he said was spot on dude you look the ass here, not him
Sent from my SGH-I777 using XDA App
Nick281051 said:
What he said was spot on dude you look the ass here, not him
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
Useless responses are no better than useless threads imo.
To the OP. The likelihood of that many bad phones in a row with the exact same problem is pretty rare. Take a look at anything that's remained consistent through all the phones, and try replacing that item(s).
twiggums said:
Useless responses are no better than useless threads imo.
Click to expand...
Click to collapse
It's not useless if it keeps him or someone else from doing the same thing.
twiggums said:
Useless responses are no better than useless threads imo.
To the OP. The likelihood of that many bad phones in a row with the exact same problem is pretty rare. Take a look at anything that's remained consistent through all the phones, and try replacing that item(s).
Click to expand...
Click to collapse
+1 for replacing the cord and power brick. Alot less quality is put into them compared to the phone. Just make sure not to buy cheap. And never plug your phone into anything cheap (i.e. car radio usb port, off brand charger, ect) That's not saying everything else is bad. But why risk it. Especially when you can buy brand name chargers off ebay for $5 or less.
Sent from my páhhōniē
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Cdub5 said:
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
canecbr600 said:
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
Click to expand...
Click to collapse
If he is getting 5% per hour drain at idle, yes that is horrible battery life. SGS2 is fairly easily capable of 1% per hour idle drain.
Sent from my SGH-I777 using XDA App
i had this same problem. it wasnt with the port but it was with the usb cables i was using. but those cables would charge the phone fine but not allow it to get a connection with the computer. swapped cables and works fine.
Cdub5 said:
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
You've used the same cord with all 3? or a new cord with each one?
It sounds like you've got a boatload of issues going on. Personally i'd do a wipe and try a fresh install without installing any additional stuff to be sure the hardware is fine.. Once you've verified that start adding apps to see if it was a specific one causing the issue. (there's other ways to troubleshoot this, but a fresh wipe is the most straight forward and simple IMO)
canecbr600 said:
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
Click to expand...
Click to collapse
%5/hr idle is not good, at all. Last night my phone dropped %5 over 9 hours idle. how is 2-4 days equal to 100-200 hrs? where i'm from 2-4 days = 48-96 hrs
twiggums said:
You've used the same cord with all 3? or a new cord with each one?
It sounds like you've got a boatload of issues going on. Personally i'd do a wipe and try a fresh install without installing any additional stuff to be sure the hardware is fine.. Once you've verified that start adding apps to see if it was a specific one causing the issue. (there's other ways to troubleshoot this, but a fresh wipe is the most straight forward and simple IMO)
%5/hr idle is not good, at all. Last night my phone dropped %5 over 9 hours idle. how is 2-4 days equal to 100-200 hrs? where i'm from 2-4 days = 48-96 hrs
Click to expand...
Click to collapse
I understand that, hence why I said under normal use, also he doesn't say at idle, and talks about it being laggy n the same statement...
canecbr600 said:
I understand that, hence why I said under normal use, also he doesn't say at idle, and talks about it being laggy n the same statement...
Click to expand...
Click to collapse
i suppose.
However he said before it was 1-2 percent an hour. That's pretty much impossible while being used, only get numbers like that while not in use (idle). Even %5 an hour while being used isn't likely to happen. Guess i just figured it had to be in ref to idle drain.
lol guess we just wait to see
twiggums said:
i suppose.
However he said before it was 1-2 percent an hour. That's pretty much impossible while being used, only get numbers like that while not in use (idle). Even %5 an hour while being used isn't likely to happen. Guess i just figured it had to be in ref to idle drain.
lol guess we just wait to see
Click to expand...
Click to collapse
I gotcha, all good. I guess I assume a phone just doesn't sit there at idle......., I know mine doesn't!
Miami_Son said:
It's not useless if it keeps him or someone else from doing the same thing.
Click to expand...
Click to collapse
It is useless because no matter how many times people are told to use search function they never do.
Sent from my hellraised SGH-I777 disguised as a GT-I9100 using xda premium

USB or battery problem

It automatically switches on when i inserted the battery and show charging, some times even if usb is not connected it show usb is connected..
please help me
Thank God I was wondering if all the kids had gone to bed for a second. If you are gonna post something like this don't u think u should provide some kind of useful information?
Sent from my SGH-I777 using xda premium
If it was a piece of Army equipment, I'd say hit it with a hammer. Phones don't react well to that maintenance system.
exact same thing happened to me... when a TINY amount of water got in the micro USB port. You're pretty much screwed, if it's water damage. You can either get a replacement or try and fix it, but I don't think you'll get very far if it's water damage.
I'm sure someone is going to flame you about the search button but it sounds like its the USB PCB it cost $7 from eBay, also the service manual can be found online takes less than 30 min to replace
Sent from my SGH-I777 using XDA
I made the mistake of making a new thread without searching.
But from my own experience your usb is f up.. I went to the service repair center att has and after an hour the guy trying to fix it just gave me a new one. Mine would say that charging without being plug in too so I recommend you go to att center
Sent from my SGH-I777 using xda premium
I was change the usb port
phone works fine,

usb acting up

My phone charges but it seems to be thinking it's always charging even when unplugged. I use it to play music at the bar I work at & it kept going in car docking mode which I never use. My battery was almost dead but it fully charged after the night was done. I went to change the battery to see if that was the problem and when I turned it off the battery charging image came up while it was off with nothing plugged in. Now my battery status keeps flashing & changes from regular size to mini size. Has anyone ever experienced this?
Sent from my SGH-I777 using xda premium
Searching goes a long way here my friend. This is a common problem for a lot of people. (I've never experienced it, but many others have). The solution seems to have been cleaning out the mini usb port on the phone with some 91% isopropyl rubbing alcohol and a que tip. Or if that doesn't work it may be a bad usb port.
Sent from Team Pirate's Secret Underground Base
Phalanx7621 said:
Searching goes a long way here my friend. This is a common problem for a lot of people. (I've never experienced it, but many others have). The solution seems to have been cleaning out the mini usb port on the phone with some 91% isopropyl rubbing alcohol and a que tip. Or if that doesn't work it may be a bad usb port.
Sent from Team Pirate's Secret Underground Base
Click to expand...
Click to collapse
I don't know what kind of Que tips you use but the ones I have don't fit. I used tissue folded over and it's still screwy. I think something's loose in the or something because sometimes shaking it makes it stop for a bit. If I get a new usb port from e bay will the one for the i9100 work in mine?
Sent from my SGH-I777 using xda premium
I guess I'm in the same boat with you. Noticed a couple of days ago the phone stopped making the little chime when you connect/disconnect the charger. Yesterday I took it off the charger and after a couple hours it was down to 40% without me using it. Today, I swapped batteries and had the same problem with the battery icon. One second it shows about 3/4 full, the next it says 100%. Then I couldn't get it to boot, just kept cycling through the battery icon. Got it booted and not only does it say charging when not connected, the USB icon is in the Stat bar saying it is MTP-connected. Guess it is time for warranty.:crying:
Miami_Son said:
I guess I'm in the same boat with you. Noticed a couple of days ago the phone stopped making the little chime when you connect/disconnect the charger. Yesterday I took it off the charger and after a couple hours it was down to 40% without me using it. Today, I swapped batteries and had the same problem with the battery icon. One second it shows about 3/4 full, the next it says 100%. Then I couldn't get it to boot, just kept cycling through the battery icon. Got it booted and not only does it say charging when not connected, the USB icon is in the Stat bar saying it is MTP-connected. Guess it is time for warranty.:crying:
Click to expand...
Click to collapse
Are you on a custom rom too? What do you think will be the replacement, the s3? I have insurance on it too, might have to go back to stock tho.
Sent from my SGH-I777 using xda premium
I'm on stock, but rooted. If they will give me an S3 I will be very happy. Having seen how many people have had issues with the crappy USB connector on this phone, I may have to insist.
The likely option will be the sky rocket... maybe the oneX. Unfortunately, I don't see them giving out S3's.
Clay
Team Pirate
Sent from my PINK GSwagger2
clay101eve said:
The likely option will be the sky rocket... maybe the oneX. Unfortunately, I don't see them giving out S3's.
Clay
Team Pirate
Sent from my PINK GSwagger2
Click to expand...
Click to collapse
Isn't that like a downgrade? If rather fix it myself by buying a usb port from eBay.
Sent from my SGH-I777 using xda premium
ZephCr said:
Isn't that like a downgrade? If rather fix it myself by buying a usb port from eBay.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Sky rocket yes. I wouldn't say the one x is a downgrade necessarily
At this point I might be ready to get away from Samsung. My SI had to be replaced 3 times. The S2 has had some weird issues, but worked until this started 2 days ago. I had an HTC before (WinMo) that is still working fine today. Maybe I'll have better luck with the 1X seeing how apparently Samsung can't make phones that last.
I got an S2 as a replacement. Not a Skyrocket, so it depends on when you call. Otherwise all they would offer me was the skyrocket or 2 windows phones.
Sent from Team Pirate! Using Tapatalk 2
What do you think would be easier, getting the part & fixing it myself or using Odin with a tricky usb port to revert back to stock? I also lost my att splash screen by using that gs2 boot screen changing app. I got rid of the app a while back & have used a couple different roms but it seems permanent.
Sent from my SGH-I777 using xda premium
ZephCr said:
What do you think would be easier, getting the part & fixing it myself or using Odin with a tricky usb port to revert back to stock? I also lost my att splash screen by using that gs2 boot screen changing app. I got rid of the app a while back & have used a couple different roms but it seems permanent.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I don't think switching out the part will be too difficult. I have the same exact problem and am planning on switching the port and ribbon sometime in the next couple weeks. I think I've read that the i9100 one works just fine.
Sent from my SGH-I777 using xda app-developers app
I think the problem is actually in the logic board and not just the connector. Even if you fix it the problem will likely reoccur in time. I don't want my phone repaired, even by AT$T, just to have it fail again, but out of warranty next time. I had to have my Captivate replaced 3 times. Maybe it's time to go back to HTC. It sucks, because I love this phone.
Miami_Son said:
I think the problem is actually in the logic board and not just the connector. Even if you fix it the problem will likely reoccur in time. I don't want my phone repaired, even by AT$T, just to have it fail again, but out of warranty next time. I had to have my Captivate replaced 3 times. Maybe it's time to go back to HTC. It sucks, because I love this phone.
Click to expand...
Click to collapse
Mine started happening after I spilt water on the end of the charging cable and didn't let it dry off completely before plugging it in. Do you still think it would be in the logic board? Then again, it seems like more and more people are getting this problem. And of course, it's just as the warranty is expiring on these phones.
Sent from my SGH-I777 using xda app-developers app
Lekerstein said:
Mine started happening after I spilt water on the end of the charging cable and didn't let it dry off completely before plugging it in. Do you still think it would be in the logic board? Then again, it seems like more and more people are getting this problem. And of course, it's just as the warranty is expiring on these phones.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
I may have splashed water too, I'm not sure cause I didn't check at the time. I was working at the bar playing music. It seemed to be just a drop on the screen. What's the logic board? Could maybe flashing a new rom fix it?
Sent from my SGH-I777 using xda premium
If it's a physical problem with hardware, no software changes can fix it.
Clay
Team Pirate
Sent from my PINK GSwagger2
Mine had nothing to do with water. I just think the micro USB connector is a poor design for something that has to be plugged and unplugged as often as a smartphone does and in the kind of environment we use them, especially in the car. The logic board is what the connector mounts to. It takes the signals from the connector and relays that information to determine whether the connection is for charging, PC connection or some other I/O function. Over time the process of disconnecting/connecting will weaken the solder joints and/or cause the thin traces in the ribbon cable to possibly short against each other and create the issues we are seeing. That's why the problems can be seen even after the cable is unplugged. Replacing just the connector will likely not solve the problem.
Talked to support. They are sending me another SII (refurbished). They wanted me to do a factory reset and download an update as part of their troubleshooting. I insisted that no software update would fix a hardware problem. *****ed enough to get them to drop it and send me another phone. My phone is rooted stock 2.3.4. Do you lose root with a reset? If I send it in rooted will that cause me trouble with the warranty dept. even though it isn't relevant to what is wrong with the phone?
Miami_Son said:
Talked to support. They are sending me another SII (refurbished). They wanted me to do a factory reset and download an update as part of their troubleshooting. I insisted that no software update would fix a hardware problem. *****ed enough to get them to drop it and send me another phone. My phone is rooted stock 2.3.4. Do you lose root with a reset? If I send it in rooted will that cause me trouble with the warranty dept. even though it isn't relevant to what is wrong with the phone?
Click to expand...
Click to collapse
Nick says they don't check. I dunno. All I know is if they can prove you messed with the phone and voided your warranty you'll get a bill for 400$

My note is not charging properly... Help?

I have owned the phone for just over two weeks and recently it started doing this thing where it does not charge properly when the oem charger or any other samsung use chargers that I own are inserted.
Sometimes re-inserting the charger a bunch of times gets it going. Sometimes you insert the charger and it starts going, then flip flops back and forth between charging and not charging.
The first time this happened I had to let it die completely before it would take a charge.
This is extremely frustrating. Does anyone have any advice? Is this a software or hardware issue? I have cleaned out both the cords and the ports and I don't belive I would have damaged them in any way. Any advice would help.
Thank you.
Sent from my SCH-I605 using Tapatalk 2
Please read forum rules before posting
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Are you on a custom kernel? ROM? If stock then u might consider warranty replace.
blackbass595 said:
Are you on a custom kernel? ROM? If stock then u might consider warranty replace.
Click to expand...
Click to collapse
Stock non rooted.
Sent from my SCH-I605 using Tapatalk 2
Unless someone else wants to jump in with a different solution I'd say take it back.
acPIZZA said:
I have owned the phone for just over two weeks and recently it started doing this thing where it does not charge properly when the oem charger or any other samsung use chargers that I own are inserted.
Sometimes re-inserting the charger a bunch of times gets it going. Sometimes you insert the charger and it starts going, then flip flops back and forth between charging and not charging.
The first time this happened I had to let it die completely before it would take a charge.
This is extremely frustrating. Does anyone have any advice? Is this a software or hardware issue? I have cleaned out both the cords and the ports and I don't belive I would have damaged them in any way. Any advice would help.
Thank you.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
If you jiggle the cable around, is there any sweet spot where it charges properly? My Thunderbolt does this too, and I found with mine if you force the cable towards one side it will always work.
I've had this happen to mine a few times as well. Would just stick somewhere and doesn't want to charge anymore. I saw a possible fix for it somewhere online, I believe they were talking about the S2 not charging, and he did some combination of pulling the battery out, plugging it in, then putting the battery back in and turning it on. I can't remember exactly but you might search it and see if you can find it. It fixed it for a lot of people, but it seems to be intermittent, and more than anything I've attributed it to the cord. It doesn't sit very well, and one of the times it happened, the plug wasn't all the way into the wall. I actually just had it happen this morning where I was stuck at 95 percent, and I just rebooted and now it's going back up again.
I also have issues where the screen goes black (SOD) and won't come back on without a battery pull. Again, very intermittent and I'm trying to pinpoint the cause, because it happened more often when I was on 240 DPI, and when I was messing with the kernel cpu. I'm actually underclocked now on Perseus to 1.3 on the 5g profile, and running smoothly ever since(2 full days of same setup and no issues)
The other variables I've noticed when I get the SOD, is it's usually when my battery is lower, and I might still have radios on, such as Bluetooth, but nothing paired.
Sent from my unlocked & underclocked Note 2
Yeah I think it might have something to do with the female end on the phone being so recessed from the plastic housing. Either way this is annoying me and I don't want my phone acting like this even if it is intermittent. I will start looking into a warranty replacement.
I bought the phone off contract, does anyone know if the return policy for an off contract phone is any different than the typical Verizon 14 days?
Sent from my SCH-I605 using Tapatalk 2

[Q] Bad mic... not charging...

Hey guys. Received my S5 yesterday and so far I am not pleased with it. I'm pretty sure that the mic is faulty, as I am getting terrible quality when on the phone. (Oddly enough when I am on speaker or using the headphone microphone, people heard me just fine.)
Furthermore, the phone won't charge! It keeps saying that there is no cable plugged in, even though it is. Even more weird, the phone is recognized just fine by my computer and I can move things around on the internal and external memory, but it won't charge. I cleaned the port and tried everything I could think of (factory reset and all that) and still no success. If it does somehow start charging, the phone goes into charging for 6 seconds and then stops. I managed to charge it about 1 percent in an hour.
Any tips on what I could do? Taking it to T-Mobile tomorrow but in the meantime I thought I might ask for suggestions or opinions, especially since right now it is hovering at 9%$ battery life and will soon die.
I think if you ordered it you'll be forced to send it back for a replacement. The store will only replace it if u bought it from the store.
I had this happen to me but several years ago so idk if this is still true.
Either way good luck.
Sent from my myTouch_4G_Slide using xda app-developers app
Or it could just be the charger or cable. When you connect to PC are you using same data cable? In regards to bad mic... Return it!
Sent from my SGH-T999 using Tapatalk
Hey guys quick update. Yes I am using the same cable to charge and connect, and I also tried another cable from my Note 3 so I know that for some reason the port is the issue.
Went to the store today and was told that I had to handle the return over the phone since the order was placed online. Extremely inconvenient as I have to put up with the damaged device for a few more days, but at least they are using overnight shipping so it will be here by Monday. To anyone that might read this and got their phone online, don't bother going to the store and just call T-Mobile if something went wrong and you need an exchange.
Sent from my SM-G900T using XDA Premium 4 mobile app

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