[Q] USB not recognizing PC or Docks, please help. - Motorola Droid RAZR

Yesterday I plugged my phone into my PC and went to set it to mount as mass storage but the USB connected notification wasn't there. The phone charged fine off the USB, just didn't see the PC.
I thought this may be a PC issue until going to use it on my HD Multimedia dock, phone wouldn't recognize the dock was attached. Then went and tried it in the car dock, same thing, phone charged but didn't go into cardock mode.
Also not sure if this is related but since then battery has been discharging quite quickly.
Please help.
Regards
Bruce.

Hi, did you use the original cable ?
I noticed that the cable from my galaxy S II didn't work with the razr droid !

Brahim93 said:
Hi, did you use the original cable ?
I noticed that the cable from my galaxy S II didn't work with the razr droid !
Click to expand...
Click to collapse
Yeah, i did use the original cable.

bigblueyeti said:
Yesterday I plugged my phone into my PC and went to set it to mount as mass storage but the USB connected notification wasn't there. The phone charged fine off the USB, just didn't see the PC.
I thought this may be a PC issue until going to use it on my HD Multimedia dock, phone wouldn't recognize the dock was attached. Then went and tried it in the car dock, same thing, phone charged but didn't go into cardock mode.
Also not sure if this is related but since then battery has been discharging quite quickly.
Please help.
Regards
Bruce.
Click to expand...
Click to collapse
This will probably solve ur problem:
Uninstall all motorola from PC
Reinstall motocast 1.29
Connect ur razr in every mode, and wait it reinstall the drivers.
Cheers

Thanks, but it's the phone that's not recognizing the usb cable is plugged in. I've tried it on three PCs and the darn thing will only charge, not give usb connection options.

Get a small paintbrush and a can of Dust-Off or other compressed-gas sprayer.
Hold the phone between your knees with the USB port up. Swirl the brush around inside the USB jack while blowing air into it at the same time.
Try it now.
Micro USB jacks have a very nasty habit of collecting pocket lint. It can prevent the cables/plugs on any device from making a solid electrical contact.
This will likely become a routine operation that you perform once a week or so.
You can buy micro-USB rubber plugs that protect a female jack from damage and dirt. You should try the usual places to find one; Amazon, DigiKey, Fry's, JameCo, etc.
If this doesn't get it, you may be looking at either replacing the jack (if you can un/solder very small things), or replacing the phone itself.
PS: If you have geeky friends who like pranks, get a high-powered magnifying glass and check for Scotch Tape on the USB jack contacts. I've done this to an obnoxious iPhone FanBoyz phone before. I confessed before his battery was completely dead...

bigblueyeti said:
Thanks, but it's the phone that's not recognizing the usb cable is plugged in. I've tried it on three PCs and the darn thing will only charge, not give usb connection options.
Click to expand...
Click to collapse
Connect it into back usb.
Sent from my XT910 using Tapatalk 2

Did anyone ever find a solution to this? I'm having the exact same issue, have tried clearing out the USB port, different cables and every port on my PC. It charges on connection but doesn't recognise that it is connected to a computer rather than a power port.
Any advice?

Mithre said:
Did anyone ever find a solution to this? I'm having the exact same issue, have tried clearing out the USB port, different cables and every port on my PC. It charges on connection but doesn't recognise that it is connected to a computer rather than a power port.
Any advice?
Click to expand...
Click to collapse
Are you on stock or custom rom ?

SAJdroid said:
Are you on stock or custom rom ?
Click to expand...
Click to collapse
Stock. I'm thinking of doing a factory reset as it has been freezing a lot recently and I suspect its a software issue, but I was hoping to do a proper backup first, however I lost root a while ago when I updated to ICS . I don't know if the freezing and not recognising computer could be two sides of the same issue?

Related

USB Not Working

Seems like the USB port for my X10 is not working. Last night I found myself having to wiggle the usb cord a bit to get the phone to detect but now it just won't detect at all. I've tried restarting, taking the battery out, using different cords, connecting to a power outlet and to my computer to no avail. Anyway to fix it? My immediate guess is to just take the phone apart and resolder the USB port but I'm not sure. Any input or tips would be appreciated.
Thanks.
Same here USB dead not charging neither communicates with pc
I'm having the same problem with my SGS, after updating to froyo. Very frustrating
Dehvee said:
Seems like the USB port for my X10 is not working. Last night I found myself having to wiggle the usb cord a bit to get the phone to detect but now it just won't detect at all. I've tried restarting, taking the battery out, using different cords, connecting to a power outlet and to my computer to no avail. Anyway to fix it? My immediate guess is to just take the phone apart and resolder the USB port but I'm not sure. Any input or tips would be appreciated.
Thanks.
Click to expand...
Click to collapse
Send it for repairs.
same problem here
I have the same problem, cant charge/connect since 2 days. Didnt do anything wrong with the cables....
solutions are welcome, sending for repair can always be done, but i prefer another solution, so i dont have to miss my phone for weeks.

USB cable connection not working!

Hello, i am new to xda-developers, so please have patience with me
I was using my original usb cable to charge my phone from my laptop. But one day some strange things started to happen, when my phone's battery was completely depleted i connected the usb and phone started turning on and off very often and I wasn't able to charge it even a bit. When connected to wall socket charger everything seems to be fine, it's charging.
But now the usb is not working, neither computer sees it (before i used it), i used other cables, no good. Now it's original ginderbread ROM, maybe i should reinstall it, but i can't do anything since usb is not working in any way.
Maybe someone of you had similar problems and know how to solve it?
Thanks in advance!
supelis said:
Hello, i am new to xda-developers, so please have patience with me
I was using my original usb cable to charge my phone from my laptop. But one day some strange things started to happen, when my phone's battery was completely depleted i connected the usb and phone started turning on and off very often and I wasn't able to charge it even a bit. When connected to wall socket charger everything seems to be fine, it's charging.
But now the usb is not working, neither computer sees it (before i used it), i used other cables, no good. Now it's original ginderbread ROM, maybe i should reinstall it, but i can't do anything since usb is not working in any way.
Maybe someone of you had similar problems and know how to solve it?
Thanks in advance!
Click to expand...
Click to collapse
find a used Tooth Brush and clean ur Phone's Micro USB port thoroughly,then try connecting and see
Sun90 said:
find a used Tooth Brush and clean ur Phone's Micro USB port thoroughly,then try connecting and see
Click to expand...
Click to collapse
Thanks for the quick reply!
I tried cleaning it with Tooth Brush and even used special liquid for cleaning electronics contacts and corrosion removal, everything seems to be clean. But still nothing happens when connecting to laptop.
P.S. Same cable is working when charging from wall socket charger, so it seems the contacts must be clean and intact (at least power supply contacts), so maybe it should charge from laptop?
P.S.S. I forgot to mention, when the phone's battery is depleted, when i connect to laptop, it doesn't charge but in time phone becomes hot. So maybe this would prove it's a hardware problem?
Try different laptop USB port. If this doesnt help than probably your data cable is faulty. Just replace it with another one.
I think Your phone is fully operational if AC charging without any problems.
i9.0.1.3k galaxy imperator
SirKunon said:
Try different laptop USB port. If this doesnt help than probably your data cable is faulty. Just replace it with another one.
I think Your phone is fully operational if AC charging without any problems.
i9.0.1.3k galaxy imperator
Click to expand...
Click to collapse
I have already tried different laptop ports, even different laptops, already tried with different cables (which all functioning properly with other devices and all are marked U2). I am pretty sure that's not connection / cable problem.

strange USB Problems: not detected by PC and only charges over thrid-party chargers

My Atrix has started to act strangely.
I can only charge it over the Multimedia Dock and third-party chargers. The original charger doesn't do anything, neither does the car dock. It's like I don't even have it plugged in.
If I try to connect it to a windows PC, it won't get detected and also won't charge. No activity on the PC or the phone
This is regardless of ROM, as I also can't connect via fastboot or adb in CWM Recovery. I have however tried Stock 2.3.6 and Neutrino 2.9 CM7 both show no reaction. All other aspects of the phone work fine. But USB connectivity is impossible and charging only works via the multimedia dock and third-party chargers.
Does anyone have an idea what might be wrong? Hardware or software?
t.Lancer said:
My Atrix has started to act strangely.
I can only charge it over the Multimedia Dock and third-party chargers. The original charger doesn't do anything, neither does the car dock. It's like I don't even have it plugged in.
If I try to connect it to a windows PC, it won't get detected and also won't charge. No activity on the PC or the phone
This is regardless of ROM, as I also can't connect via fastboot or adb in CWM Recovery. I have however tried Stock 2.3.6 and Neutrino 2.9 CM7 both show no reaction. All other aspects of the phone work fine. But USB connectivity is impossible and charging only works via the multimedia dock and third-party chargers.
Does anyone have an idea what might be wrong? Hardware or software?
Click to expand...
Click to collapse
Have a look at cleaning your usb port (you should find instructions of how to clean them if you do a search)
Also try charging some other device using the original Moto charging, to check if the charger itself works properly.
ravilov said:
Also try charging some other device using the original Moto charging, to check if the charger itself works properly.
Click to expand...
Click to collapse
tried that charges work, but the phone won't accept them.
Windows however does detect the phone when in RSD mode.
t.Lancer said:
My Atrix has started to act strangely.
I can only charge it over the Multimedia Dock and third-party chargers. The original charger doesn't do anything, neither does the car dock. It's like I don't even have it plugged in.
If I try to connect it to a windows PC, it won't get detected and also won't charge. No activity on the PC or the phone
This is regardless of ROM, as I also can't connect via fastboot or adb in CWM Recovery. I have however tried Stock 2.3.6 and Neutrino 2.9 CM7 both show no reaction. All other aspects of the phone work fine. But USB connectivity is impossible and charging only works via the multimedia dock and third-party chargers.
Does anyone have an idea what might be wrong? Hardware or software?
Click to expand...
Click to collapse
That could be the USB becoming loose (i had a similar problem with my last phone). It's almost certainly a hardware problem.
I fixed mine by soldering the usb again with a hot air station (apply a flux paste on the contacts between the USB and the board, and use your soldering machine in order to melt the old solder).
scanuto said:
That could be the USB becoming loose (i had a similar problem with my last phone). It's almost certainly a hardware problem.
I fixed mine by soldering the usb again with a hot air station (apply a flux paste on the contacts between the USB and the board, and use your soldering machine in order to melt the old solder).
Click to expand...
Click to collapse
It does indeed seem to be a loose USB port. I still have waranty on it, so I'll probably send it in. I havn't had problems before with sending an unlocked atrix in. so I shouldn't see a problem here either.

USB Problems and Transfering Data

Sort of asking for a recommendation for a solution.
So my phone finally died but it died before my new phone got here.
Battery drained really fast.
Always had to wiggle the USB cord
NO dust in the USB port
Then just stop charging.
!) I think it's the usb because it wont charge.
2) Cant mount the phone onto my computer (therefore cant transferfiles)
Solution:
1) Buy a flex cable for the USB
- will my computer then be able to recognize the phone ?
2) Buy an external charger
- but what if it's the battery. and a external charger is pricier than the flex cable
3) What other things can I do ??
Taking the data out. and or transfering the data to my GS4
1) Once I get power onto my phone i guess I can try to mount it onto my new phone.
2) Upload everything, (but that's not really normal )
3) BLUE TOOTH !! LOL
4) What else ?
You can transfer files over Wi-Fi. Use drop box or air droid or some program like that. It's a little more time-consuming than using the USB transfer, but it'll get the job done.
As far as the battery goes, if you can't borrow someone's phone to charge it up, then I guess an external charger is the most likely solution. If the USB port is actually bad, then a new USB cable won't solve the issue.
Sent from my SGH-I777 using xda app-developers app
creepyncrawly said:
You can transfer files over Wi-Fi. Use drop box or air droid or some program like that. It's a little more time-consuming than using the USB transfer, but it'll get the job done.
As far as the battery goes, if you can't borrow someone's phone to charge it up, then I guess an external charger is the most likely solution. If the USB port is actually bad, then a new USB cable won't solve the issue.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
I was actually talking about replacing the usb flex cable, but even if i had a cable (since i tried plugging in before it stopped working) my computer wont recognize it.
hyghonryce said:
I was actually talking about replacing the usb flex cable, but even if i had a cable (since i tried plugging in before it stopped working) my computer wont recognize it.
Click to expand...
Click to collapse
I would try taking it into an AT&T store and seeing if they have a spare cable to try charging it. Just tell them your situation. After its charged (if it does) at least like 40%, take it home and use air droid to transfer your files.
Phalanx7621 said:
I would try taking it into an AT&T store and seeing if they have a spare cable to try charging it. Just tell them your situation. After its charged (if it does) at least like 40%, take it home and use air droid to transfer your files.
Click to expand...
Click to collapse
yeah thats true. i've done it before. they charge it on another phone. air droid is on the Google Play store ? Hmm I am thinking about just buying an external charger if this is the case. since it would take a while to transfer and it would allow me to use it to use it some more. Thanks !

[Q] Unable to connect to pc (no it's not a driver issue....)

Hi,
Having a problem since a few weeks with my s3.
Normally i could connect wiht my phone to any pc,, without any problems. Either it be unix, win, whatever...
Suddnely it stopped working, only thing that happens is charging when i connect it to my pc. Different cables tested, original one, etc..
Connecting it to different pc's resulted in a no go.. so it must be phone related.
No windows pop up, or anything!!
So I figured: Let's install a new rom.
Tried ultima 15 rom, got a different CM rom now (sentinel)... all to no avail.
Is it possible that this has something to do with my radio?
rom info:
android: 4.3
baseband: CEEMG2
Anyone have an idea what to do? Even ADB push ain't working..
See your identical post
I experienced the same problem when m using the Galaxy Nexus S But it was solved by using the app from play store named SD booster... In this app m just set the value of sd card to 1024 give root access and Boom my phone is connected as normal
If this not help then i seriously recommend you to replace the charging port of the mobile through samsung outlet
Go into developer settings, some ROMs may have different ways to get into develop er setting and after you get in make sure USB debugging is enable ^.^
Sent from my SPH-L710 using XDA Premium 4 mobile app
Usb debugging is not required for phone to pc connection see basic faqs and guides .
But as OP has ruled out drivers and cable that only leaves the phone so its worth trying .
Usual replies are
Drivers
Cable
Dirty USB Ports
Not connected to main-board usb port .
I had same issue with my Galaxy SII and when i took it to service center they said mother board needs to be replaced.
So after that SII was good as new.
Got same problem here.
phone is charging over usb , but no data connection (tried different usb cables, different usb ports, different pc etc) but nothing..
also.. tried in download mode and so (after reading forums..) but without success.
then i decided to dissasemble that phone and look, what's inside that beast
cleaned usb port (inside, with contact cleaner), resoldered all pins and etc..
reassembled it back to one piece again and still, no data connection, but only charging
so, here i am, what to do next ? change the usb port on motherboard ?
(visually, everything looks right, good solder points and etc.)
Thanks, Martin
hani93 said:
Got same problem here.
phone is charging over usb , but no data connection (tried different usb cables, different usb ports, different pc etc) but nothing..
also.. tried in download mode and so (after reading forums..) but without success.
then i decided to dissasemble that phone and look, what's inside that beast
cleaned usb port (inside, with contact cleaner), resoldered all pins and etc..
reassembled it back to one piece again and still, no data connection, but only charging
so, here i am, what to do next ? change the usb port on motherboard ?
(visually, everything looks right, good solder points and etc.)
Thanks, Martin
Click to expand...
Click to collapse
if anybody interested:
i've got it working again :victory:
basically, the problem was the hard way (crap usb data connections on motherboard)
soldered new ways for data+ and data-, and now it's back alive again...
(pictures of ways in attachment)
Martin
see you fixed it already but a note to others :
try using usb port right on the motherboard instead of the case front panel usb ports.....connecting to the front usb ports didn't work for me on some roms, but the rear one always connected so I just have a long cable running out of the back to connect my phone and it works on all roms I've used so far
Nice work hani93, i unfortunately do not dare to desolder and solder this stuff
I've noticed another thing though which is weird!!
When i tried to charge my phone via the power charger (the ac one?), when i check my battery view it still says that i'm charging via USB.
I don't think this is correct, i thought it should say AC or something and when charging via USB port on pc it should display USB?
I think this might be one of the issues that it's also not popping up on the computer.
Anyone know what is causing this or someone can confirm that when charging via power supply it should say something else then USB?
Just confirming your question when charging by PC it says (USB) and when its charging from the Mains it says (AC).
hmmm... guess it must be a hardware issue then?
Either usb port or mainboard... christ...
open it up and cleaned the contacts a bit of the usb port...
Still not functioning..
Morbie said:
open it up and cleaned the contacts a bit of the usb port...
Still not functioning..
Click to expand...
Click to collapse
try to go into Download mode (volDown+Home+Power) and then connect usb, same situation?(eg, no data connection to pc ?)
if nothing again.. try to clean usb port inside (where you plug usb cable), sometimes there is dust and etc. then it stops working.
also, how did you clean contacts on motherboard ? i suggest to take soldering iron with clean bit, and drag iron along the pins.

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