USB Not Working - XPERIA X10 Q&A, Help & Troubleshooting

Seems like the USB port for my X10 is not working. Last night I found myself having to wiggle the usb cord a bit to get the phone to detect but now it just won't detect at all. I've tried restarting, taking the battery out, using different cords, connecting to a power outlet and to my computer to no avail. Anyway to fix it? My immediate guess is to just take the phone apart and resolder the USB port but I'm not sure. Any input or tips would be appreciated.
Thanks.

Same here USB dead not charging neither communicates with pc

I'm having the same problem with my SGS, after updating to froyo. Very frustrating

Dehvee said:
Seems like the USB port for my X10 is not working. Last night I found myself having to wiggle the usb cord a bit to get the phone to detect but now it just won't detect at all. I've tried restarting, taking the battery out, using different cords, connecting to a power outlet and to my computer to no avail. Anyway to fix it? My immediate guess is to just take the phone apart and resolder the USB port but I'm not sure. Any input or tips would be appreciated.
Thanks.
Click to expand...
Click to collapse
Send it for repairs.

same problem here
I have the same problem, cant charge/connect since 2 days. Didnt do anything wrong with the cables....
solutions are welcome, sending for repair can always be done, but i prefer another solution, so i dont have to miss my phone for weeks.

Related

USB port problem (charging issues)

I haven't seen any similar threads and I'm sorry if there is already an existing one.
My X10 USB port has suddenly gone wonky. At first the phone had no problems charging, but when trying to connect to the computer, the cable had to be held in a certain position or it would not connect. This later began to affect charging as the usb cable had to be held in a certain position to charge. Now even after wiggling around the USB cable and reinserting the battery, the phone will not charge.
Given that the USB port used to work while being held in a certain position, it seems that this is a hardware issue. After finding nothing here, I searched the interwebs and found that poorly soldered USB ports are actually a fairly common problem on the X10.
I was wondering if anyone else has experienced this problem or has any insights?
tinythetiger said:
I haven't seen any similar threads and I'm sorry if there is already an existing one.
My X10 USB port has suddenly gone wonky. At first the phone had no problems charging, but when trying to connect to the computer, the cable had to be held in a certain position or it would not connect. This later began to affect charging as the usb cable had to be held in a certain position to charge. Now even after wiggling around the USB cable and reinserting the battery, the phone will not charge.
Given that the USB port used to work while being held in a certain position, it seems that this is a hardware issue. After finding nothing here, I searched the interwebs and found that poorly soldered USB ports are actually a fairly common problem on the X10.
I was wondering if anyone else has experienced this problem or has any insights?
Click to expand...
Click to collapse
this happened to me too, are you using the usb that came with your phone? because when mine broke i bought a new cable and everything worked fine so try the cable on a different phone and see if it charges
Sent from my X10a using XDA App
I have tried 3 different USB cables, including the one that is included with the phone. Thanks for your input.
My last x10 went down the same way. I had to buy an external battery charger which was a royal pain. SE refused all knowledge of this defect.
tinythetiger said:
I have tried 3 different USB cables, including the one that is included with the phone. Thanks for your input.
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Click to collapse
whoa not cool how long have u had your device?? will se fix it?
Sent from my X10a using XDA App
The problem is most likely due the actual design of the phone, where the USB connector is not properly strain-relief. This causes the solder joints to break, and ripping off the solder pads after a while. You used to be able to charge your phone because the pads very only "lifted" but after a while they become completely broken. I'm currently still in the process of trying to figure out whether it would be possible to repair those connections by finding an alternate location to solder the connector pins.
I've had my x10 since April when it launched. Other than this it has been rock solid, but this is really disappointing considering how tank my old W810i was.
I also think that there is either a problem with the design or the manufacture of the phone because it's somewhat common, as it does appear that the soldering of the USB port is not very good.
Looking around the internet, it doesn't seem like SE acknowledges this problem, but luckily it's still under warranty with Rogers for a replacement. I still want to get this issue out on this forum though, because I think it should be something that people are aware of.
I had the same problem a while ago. Called Orange France and they replaced my phone without any comments. If your phone is still under warranty you should go to your provider.
Hey guys. I need help returning my x10 back to stock without a usb cable. I have an AT&T x10a, but unfortunately the other day one of the pins in my usb module (ground, I believe-pin 1) snapped off. I can't charge or connect my phone at all.
Is there any way of flashing the phone back to stock AT&T firmware using like a terminal emulator so I can send it back to AT&T? Btw - the phone is running Nordic 2.1 and it's rooted. Thanks for anyone who can help.
Sent from my X10a
I was looking through the forums for a method like this too but couldn't find one so far. Perhaps you could figure out what makes it look like it's on stock firmware:
i.e. change the boot screen, change the model to x10a, unroot and make it look as much as possible like stock.
Look at the "broken usb connector" thread
Sent from my X10i using XDA App

[Q] TB won't establish usb connection

when phone is plugged into PC it will not show a usb connection on the phone it just charges the device the computer also does not see the phone. I have also plugged it into my macbook and nothing happens. Anyone else have this problem or any solutions?
What's your ROM?
when you put the usb in the charging port on the TB, does it feel wiggly or loose to you? It's supposed to be a solid connection. My last TB was loose in the charging port and would do the same thing
usb
try another cable, try taking out the card and putting it in the pc, the data pins might not be establishing a connection
Hey guys after trying everything possible and seeing that my buddys TB connects fine i took it to Verizon and their sending a new one in the mail hopefully that solves everything
I have the same problem, computer will charge but not recognize usb connection nor will phone recognize connection? Have had this problem across multiple roms thinking it was software problem but to no avail. Have tried multiple cables and computers? My connector appears to be in good condition visually , which probably doesn't mean much. Just wondered if anyone could think of another possibility before I lean towards hardware problem?
Had this issue before get a new cable if that doesnt work idk thats all i had to do.
I've tried 4 cables and 3 computers and 3 roms.... Guess It's a hardware problem.
had the same issue and it was hardware and my phone was replaced by Verizon.
Sometimes if you don't plug into the usb 2.0 port, things can get fishy. Usually the 2.0 port is alone opposite of the other usb ports on laptops.

[Q] USB not recognizing PC or Docks, please help.

Yesterday I plugged my phone into my PC and went to set it to mount as mass storage but the USB connected notification wasn't there. The phone charged fine off the USB, just didn't see the PC.
I thought this may be a PC issue until going to use it on my HD Multimedia dock, phone wouldn't recognize the dock was attached. Then went and tried it in the car dock, same thing, phone charged but didn't go into cardock mode.
Also not sure if this is related but since then battery has been discharging quite quickly.
Please help.
Regards
Bruce.
Hi, did you use the original cable ?
I noticed that the cable from my galaxy S II didn't work with the razr droid !
Brahim93 said:
Hi, did you use the original cable ?
I noticed that the cable from my galaxy S II didn't work with the razr droid !
Click to expand...
Click to collapse
Yeah, i did use the original cable.
bigblueyeti said:
Yesterday I plugged my phone into my PC and went to set it to mount as mass storage but the USB connected notification wasn't there. The phone charged fine off the USB, just didn't see the PC.
I thought this may be a PC issue until going to use it on my HD Multimedia dock, phone wouldn't recognize the dock was attached. Then went and tried it in the car dock, same thing, phone charged but didn't go into cardock mode.
Also not sure if this is related but since then battery has been discharging quite quickly.
Please help.
Regards
Bruce.
Click to expand...
Click to collapse
This will probably solve ur problem:
Uninstall all motorola from PC
Reinstall motocast 1.29
Connect ur razr in every mode, and wait it reinstall the drivers.
Cheers
Thanks, but it's the phone that's not recognizing the usb cable is plugged in. I've tried it on three PCs and the darn thing will only charge, not give usb connection options.
Get a small paintbrush and a can of Dust-Off or other compressed-gas sprayer.
Hold the phone between your knees with the USB port up. Swirl the brush around inside the USB jack while blowing air into it at the same time.
Try it now.
Micro USB jacks have a very nasty habit of collecting pocket lint. It can prevent the cables/plugs on any device from making a solid electrical contact.
This will likely become a routine operation that you perform once a week or so.
You can buy micro-USB rubber plugs that protect a female jack from damage and dirt. You should try the usual places to find one; Amazon, DigiKey, Fry's, JameCo, etc.
If this doesn't get it, you may be looking at either replacing the jack (if you can un/solder very small things), or replacing the phone itself.
PS: If you have geeky friends who like pranks, get a high-powered magnifying glass and check for Scotch Tape on the USB jack contacts. I've done this to an obnoxious iPhone FanBoyz phone before. I confessed before his battery was completely dead...
bigblueyeti said:
Thanks, but it's the phone that's not recognizing the usb cable is plugged in. I've tried it on three PCs and the darn thing will only charge, not give usb connection options.
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Click to collapse
Connect it into back usb.
Sent from my XT910 using Tapatalk 2
Did anyone ever find a solution to this? I'm having the exact same issue, have tried clearing out the USB port, different cables and every port on my PC. It charges on connection but doesn't recognise that it is connected to a computer rather than a power port.
Any advice?
Mithre said:
Did anyone ever find a solution to this? I'm having the exact same issue, have tried clearing out the USB port, different cables and every port on my PC. It charges on connection but doesn't recognise that it is connected to a computer rather than a power port.
Any advice?
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Click to collapse
Are you on stock or custom rom ?
SAJdroid said:
Are you on stock or custom rom ?
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Click to collapse
Stock. I'm thinking of doing a factory reset as it has been freezing a lot recently and I suspect its a software issue, but I was hoping to do a proper backup first, however I lost root a while ago when I updated to ICS . I don't know if the freezing and not recognising computer could be two sides of the same issue?

USB cable connection not working!

Hello, i am new to xda-developers, so please have patience with me
I was using my original usb cable to charge my phone from my laptop. But one day some strange things started to happen, when my phone's battery was completely depleted i connected the usb and phone started turning on and off very often and I wasn't able to charge it even a bit. When connected to wall socket charger everything seems to be fine, it's charging.
But now the usb is not working, neither computer sees it (before i used it), i used other cables, no good. Now it's original ginderbread ROM, maybe i should reinstall it, but i can't do anything since usb is not working in any way.
Maybe someone of you had similar problems and know how to solve it?
Thanks in advance!
supelis said:
Hello, i am new to xda-developers, so please have patience with me
I was using my original usb cable to charge my phone from my laptop. But one day some strange things started to happen, when my phone's battery was completely depleted i connected the usb and phone started turning on and off very often and I wasn't able to charge it even a bit. When connected to wall socket charger everything seems to be fine, it's charging.
But now the usb is not working, neither computer sees it (before i used it), i used other cables, no good. Now it's original ginderbread ROM, maybe i should reinstall it, but i can't do anything since usb is not working in any way.
Maybe someone of you had similar problems and know how to solve it?
Thanks in advance!
Click to expand...
Click to collapse
find a used Tooth Brush and clean ur Phone's Micro USB port thoroughly,then try connecting and see
Sun90 said:
find a used Tooth Brush and clean ur Phone's Micro USB port thoroughly,then try connecting and see
Click to expand...
Click to collapse
Thanks for the quick reply!
I tried cleaning it with Tooth Brush and even used special liquid for cleaning electronics contacts and corrosion removal, everything seems to be clean. But still nothing happens when connecting to laptop.
P.S. Same cable is working when charging from wall socket charger, so it seems the contacts must be clean and intact (at least power supply contacts), so maybe it should charge from laptop?
P.S.S. I forgot to mention, when the phone's battery is depleted, when i connect to laptop, it doesn't charge but in time phone becomes hot. So maybe this would prove it's a hardware problem?
Try different laptop USB port. If this doesnt help than probably your data cable is faulty. Just replace it with another one.
I think Your phone is fully operational if AC charging without any problems.
i9.0.1.3k galaxy imperator
SirKunon said:
Try different laptop USB port. If this doesnt help than probably your data cable is faulty. Just replace it with another one.
I think Your phone is fully operational if AC charging without any problems.
i9.0.1.3k galaxy imperator
Click to expand...
Click to collapse
I have already tried different laptop ports, even different laptops, already tried with different cables (which all functioning properly with other devices and all are marked U2). I am pretty sure that's not connection / cable problem.

[Q] Unable to connect to pc (no it's not a driver issue....)

Hi,
Having a problem since a few weeks with my s3.
Normally i could connect wiht my phone to any pc,, without any problems. Either it be unix, win, whatever...
Suddnely it stopped working, only thing that happens is charging when i connect it to my pc. Different cables tested, original one, etc..
Connecting it to different pc's resulted in a no go.. so it must be phone related.
No windows pop up, or anything!!
So I figured: Let's install a new rom.
Tried ultima 15 rom, got a different CM rom now (sentinel)... all to no avail.
Is it possible that this has something to do with my radio?
rom info:
android: 4.3
baseband: CEEMG2
Anyone have an idea what to do? Even ADB push ain't working..
See your identical post
I experienced the same problem when m using the Galaxy Nexus S But it was solved by using the app from play store named SD booster... In this app m just set the value of sd card to 1024 give root access and Boom my phone is connected as normal
If this not help then i seriously recommend you to replace the charging port of the mobile through samsung outlet
Go into developer settings, some ROMs may have different ways to get into develop er setting and after you get in make sure USB debugging is enable ^.^
Sent from my SPH-L710 using XDA Premium 4 mobile app
Usb debugging is not required for phone to pc connection see basic faqs and guides .
But as OP has ruled out drivers and cable that only leaves the phone so its worth trying .
Usual replies are
Drivers
Cable
Dirty USB Ports
Not connected to main-board usb port .
I had same issue with my Galaxy SII and when i took it to service center they said mother board needs to be replaced.
So after that SII was good as new.
Got same problem here.
phone is charging over usb , but no data connection (tried different usb cables, different usb ports, different pc etc) but nothing..
also.. tried in download mode and so (after reading forums..) but without success.
then i decided to dissasemble that phone and look, what's inside that beast
cleaned usb port (inside, with contact cleaner), resoldered all pins and etc..
reassembled it back to one piece again and still, no data connection, but only charging
so, here i am, what to do next ? change the usb port on motherboard ?
(visually, everything looks right, good solder points and etc.)
Thanks, Martin
hani93 said:
Got same problem here.
phone is charging over usb , but no data connection (tried different usb cables, different usb ports, different pc etc) but nothing..
also.. tried in download mode and so (after reading forums..) but without success.
then i decided to dissasemble that phone and look, what's inside that beast
cleaned usb port (inside, with contact cleaner), resoldered all pins and etc..
reassembled it back to one piece again and still, no data connection, but only charging
so, here i am, what to do next ? change the usb port on motherboard ?
(visually, everything looks right, good solder points and etc.)
Thanks, Martin
Click to expand...
Click to collapse
if anybody interested:
i've got it working again :victory:
basically, the problem was the hard way (crap usb data connections on motherboard)
soldered new ways for data+ and data-, and now it's back alive again...
(pictures of ways in attachment)
Martin
see you fixed it already but a note to others :
try using usb port right on the motherboard instead of the case front panel usb ports.....connecting to the front usb ports didn't work for me on some roms, but the rear one always connected so I just have a long cable running out of the back to connect my phone and it works on all roms I've used so far
Nice work hani93, i unfortunately do not dare to desolder and solder this stuff
I've noticed another thing though which is weird!!
When i tried to charge my phone via the power charger (the ac one?), when i check my battery view it still says that i'm charging via USB.
I don't think this is correct, i thought it should say AC or something and when charging via USB port on pc it should display USB?
I think this might be one of the issues that it's also not popping up on the computer.
Anyone know what is causing this or someone can confirm that when charging via power supply it should say something else then USB?
Just confirming your question when charging by PC it says (USB) and when its charging from the Mains it says (AC).
hmmm... guess it must be a hardware issue then?
Either usb port or mainboard... christ...
open it up and cleaned the contacts a bit of the usb port...
Still not functioning..
Morbie said:
open it up and cleaned the contacts a bit of the usb port...
Still not functioning..
Click to expand...
Click to collapse
try to go into Download mode (volDown+Home+Power) and then connect usb, same situation?(eg, no data connection to pc ?)
if nothing again.. try to clean usb port inside (where you plug usb cable), sometimes there is dust and etc. then it stops working.
also, how did you clean contacts on motherboard ? i suggest to take soldering iron with clean bit, and drag iron along the pins.

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