[A] Possible fix for Random Reboots - Atrix 4G Q&A, Help & Troubleshooting

Hey guys, Colby here, with a fix for the random reboots. If you are like me, this issue has been plaguing you for 3 weeks, and has almost caused me to chuck my phone off of a bridge and into the Columbia River. I was searching around the forums, and even posted a thread on it, to no avail. Then it hit me. These issues have something to do with data/cell phone connectivity, and even after switching radio's, wiping allll the caches, and having it still reboot, there could only be 1 other outlier that could affect our service.
OUR SIM CARDS.
So I drove down to my ATT store, had them switch out the SIM (it took 2 minutes, they didn't ask any questions, guy thought it was a kernel issue since I'd overclocked to 1.3ghz. Sometime's it's nice meeting a sales rep that knows how to root phones, isn't it?) and for the past 24 hours, my phone has not rebooted ONCE.
I need more people to try this so that I'm not some statistical anomaly, but this worked for me and I have a gut feeling that it will work for you too!

did your wifi work?
mine seems to reboot randomly only when i try to turn wifi on. bluetooth also broken

I've random reboots, and so on, when my atrix will come back from warranty, and i'll still have random reboots, i'll try it! (my sim card is 6 years old)

Didn't matter what I did, it always rebooted every 5-10 minutes.

oshizzle1991 said:
Didn't matter what I did, it always rebooted every 5-10 minutes.
Click to expand...
Click to collapse
Good job Motorola!
I have no Randoom Reboot from very long time with Stock Rom 2.3.4.
But this a problem of Tegra 2(Nvidia kernel also).
LG2x,Atrix and Galaxy R have random reboots.
Is this a coincidence?

hmm it's no good.. maybe some reason from motorola support?
I found the device begins to restart when I try to wi-fi enabled

oshizzle1991 said:
Hey guys, Colby here, with a fix for the random reboots. If you are like me, this issue has been plaguing you for 3 weeks, and has almost caused me to chuck my phone off of a bridge and into the Columbia River. I was searching around the forums, and even posted a thread on it, to no avail. Then it hit me. These issues have something to do with data/cell phone connectivity, and even after switching radio's, wiping allll the caches, and having it still reboot, there could only be 1 other outlier that could affect our service.
OUR SIM CARDS.
So I drove down to my ATT store, had them switch out the SIM (it took 2 minutes, they didn't ask any questions, guy thought it was a kernel issue since I'd overclocked to 1.3ghz. Sometime's it's nice meeting a sales rep that knows how to root phones, isn't it?) and for the past 24 hours, my phone has not rebooted ONCE.
I need more people to try this so that I'm not some statistical anomaly, but this worked for me and I have a gut feeling that it will work for you too!
Click to expand...
Click to collapse
thanks for the info, my atrix was rebooting constantly, went to at&t today got a new sim and hasn't rebooted since

ezkilla said:
thanks for the info, my atrix was rebooting constantly, went to at&t today got a new sim and hasn't rebooted since
Click to expand...
Click to collapse
Good I'm just glad I could help!

djkmito said:
hmm it's no good.. maybe some reason from motorola support?
I found the device begins to restart when I try to wi-fi enabled
Click to expand...
Click to collapse
It's most likely a kernel issue then. Try flashing Jokersax's kernel, it is the most stable one out there for our devices

New sim card fixed it for me too.
Sent from my MB860 using XDA

and which kernel version from Jokersax or it doesn't matter?

djkmito said:
and which kernel version from Jokersax or it doesn't matter?
Click to expand...
Click to collapse
Whatever is the newest one, depends on weather you are running CM7 or CM9

I tried jokersax's kernel but bt & wifi haven't still MAC
I did these steps:
1.
Code:
moto-fastboot flash:raw boot kernel ramdisk.img
(for joker-cm9-v3 1.0 kernel image)
2. In CWM I install beta 0.6.0 rom and jokersax gapps v12
3. Install RootExplorer and modules put to system
4. Restart device
All without SIM card
If I try turn on wifi or bt only show ask "Turn on ***?" but not restart device now.

oshizzle1991 said:
These issues have something to do with data/cell phone connectivity, and even after switching radio's, wiping allll the caches, and having it still reboot, there could only be 1 other outlier that could affect our service.
OUR SIM CARDS.
So I drove down to my ATT store, had them switch out the SIM (it took 2 minutes, they didn't ask any questions, guy thought it was a kernel issue since I'd overclocked to 1.3ghz. Sometime's it's nice meeting a sales rep that knows how to root phones, isn't it?) and for the past 24 hours, my phone has not rebooted ONCE.
Click to expand...
Click to collapse
I've been having random reboot issues for a while, sometimes it only reboots once every few days, other times it seems to happen every few hours. Played with a variety of radios and ROMs, have been using mainly 37P and CM7-RC1 lately.
I stopped down at an AT&T store and had them replace my SIM card. I'm sorry to report, it hasn't made a difference for me. Still rebooting in the same way as before, /data/panicreports logs showing a Modem IPC reset.

Unfortunately, I'm experiencing random reboots without a SIM. Happens with or without WiFi turned on. Also about to chuck this thing into the Columbia river. Any river, really...

The phone has come back from warranty. They replaced the electronical Board (i think MoBo..) and till now , 2 days without a single reboot. is so nice .

Random Reboots on my phone started when everything was stock. At this time I am running on CM9(Gook job Jokersax). Latest Kernel from Jokersax site (faux 1.45 2012-May-30, my phone is overclock to 1.45ghz). I have a new baseband as well, N_01.100.00R. And taking your advice I have drove down AT&T store and swapped out the SIM Card as well. However, My phone is still possessed by the evil of Random Reboots. It is a little better as it is not as often but equally annoying. Next I will try flashing a few different radios and update if that helps. Though, I am pretty sure it is an hardware issue. Perhaps time for a new phone.

Hmph.
Weird, I'll give it a whirl and see, have you had any further issues after some time had passed with a new SIM?

Hi to all Atrix users. I had too the problem with random reboot of the phone after unlocking bootloader, and i solve this problem easy with flashing oringinal sbf of my Atrix wid RSD Lite (i flashed O2 German 2.3.4 sbf, because my Atrix was bought in Germany), other method with changing radio, use additional programs not work for me. I hope this post will be helpful for you.
P.S. Be very-very carefully with RSDLite, it can brick your device if you use wrong SBF, or do something wrong. And sorry 4 my english, good luck :victory:

oshizzle1991 said:
Hey guys, Colby here, with a fix for the random reboots. If you are like me, this issue has been plaguing you for 3 weeks, and has almost caused me to chuck my phone off of a bridge and into the Columbia River. I was searching around the forums, and even posted a thread on it, to no avail. Then it hit me. These issues have something to do with data/cell phone connectivity, and even after switching radio's, wiping allll the caches, and having it still reboot, there could only be 1 other outlier that could affect our service.
OUR SIM CARDS.
So I drove down to my ATT store, had them switch out the SIM (it took 2 minutes, they didn't ask any questions, guy thought it was a kernel issue since I'd overclocked to 1.3ghz. Sometime's it's nice meeting a sales rep that knows how to root phones, isn't it?) and for the past 24 hours, my phone has not rebooted ONCE.
I need more people to try this so that I'm not some statistical anomaly, but this worked for me and I have a gut feeling that it will work for you too!
Click to expand...
Click to collapse
I know this thread is old. But I'm trying it. Because seriously, I just spent $120 on this phone, I have tried everything I can think of to fix this problem, and I am SERIOUSLY ready to trash this phone. In which doing so would bring me to tears but I love this phone lol. So if this works for me, I will be so ecstatic you would not even believe. :angel:

Related

Random Rebooting

I know this is a common problem as I've seen it in other threads on other sites, but I haven't been able to find a cause/solution. My Evo 3D randomly reboots, frequently. It has happened with every firmware version since I got the phone, and with every rom/kernel I have installed. It doesn't seem to be an overheating issue. I've tried uninstalling a few apps to see if they might be the cause. Basically I'm ready to call it a hardware defect. Does anyone have any idea what causes this or how to fix it? I bought my phone unsubsidized online so it isn't easy to return, but I may have to try anyways. My 3D is useless as it is right now.
Return it.....
Sent from my EVO3D
I bought it from eBay so that's not an easy return. HTC wants me to pay to ship it to them and they want my credit card number, then if they decide it's not an issue covered by warranty then they will charge me both for looking at it and also to send it back. Basically they will hold my phone hostage if they decide they want money from me. I have filed a complaint against HTC with the Better Business Bureau over their warranty policy.
If on stock ROM, return it. Sometimes on custom roms it reboots like crazy for me when using browser.
It reboots on stock and custom roms.
Return it...
I've talked to three people at Sprint and they won't accept it as a return. They say I have to take it back to the store it was purchased at, and though I've talked to the person I bought it from, he's in another state, so Sprint says I'm SOL.
SeeNev said:
I've talked to three people at Sprint and they won't accept it as a return. They say I have to take it back to the store it was purchased at, and though I've talked to the person I bought it from, he's in another state, so Sprint says I'm SOL.
Click to expand...
Click to collapse
Try different Roms. My buddies had the same problem. Flashed supra and flashed silver needle kernel. Flashing a custom kernel can easily fix it. The stock kernel argues with the stock OS and the phone is tricked into thinking there is harm. Therefore reboots to try and save your phone from any damage. For sure switch the rom and kernel.
Sent from my PG86100 using Tapatalk
I reboot alot also and its been on all my roms and stock but better now on synergy rom
Sent from my PG86100 using XDA App
tnh196 said:
I reboot alot also and its been on all my roms and stock but better now on synergy rom
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Most reboots are due to using unstable software or user error, if these aren't in question then your phone is a bad apple
Sent from my PG86100 using Tapatalk
Have a look at the battery contacts. I have read of some people solving reboots by wedging in a piece of thin cardboard on the opposite end of the battery to give it more solid contact.
SeeNev said:
I know this is a common problem as I've seen it in other threads on other sites, but I haven't been able to find a cause/solution. My Evo 3D randomly reboots, frequently. It has happened with every firmware version since I got the phone, and with every rom/kernel I have installed. It doesn't seem to be an overheating issue. I've tried uninstalling a few apps to see if they might be the cause. Basically I'm ready to call it a hardware defect. Does anyone have any idea what causes this or how to fix it? I bought my phone unsubsidized online so it isn't easy to return, but I may have to try anyways. My 3D is useless as it is right now.
Click to expand...
Click to collapse
replace your sd card.
*EDIT.... just for the sake of being a little more informational and contributing.... a bad sd card will cause this. your phone, like a computer, can detect a bad disk and will reboot itself to check it.
i had the same problem when i first got my phone... i had my old sd card in there... random reboots. replaced the sd card, problem went away immediately.
i KNEW it was the sd card, though, as soon as i powered up the phone with the new sd card installed because on my old phone whenever i would transfer apps to sd i would get this error pretty often "failed to move application" and i would do it again and it would work.
so after i put the old one in my new 3d i would get that same error... along with the reboots, and thats how i figured it was the card.
so when i powered the phone up with the new card, i went to move my apps from the internal disk to the card and EVERY single one of them moved over the first try. and the phone has not rebooted itself once since then.
also, i heard somewhere that HTC sent some phones out with bad sd cards.... so if you are using the one that came with the phone, that could still be your issue. replace the card.
I had a horrible time with my 3vo rebooting, then got a replacement through Sprint TEP (a new one, thank goodness; ##786# tells you refurbished status) but I had the new one do the same.
Once either of mine had a single reboot, it would then continue to a complete load (booting properly) but would then reboot again after 1-5 minutes. After pulling/reconnecting the battery, it is fine for a day.
The old one had the initial reboot WAY more often than the replacement (the old one had several in a day, this one has had only one per day for the past 2 days).
How to fix: You cannot fix it. You can, however, get a good day before it begins its rebooting sequence. To so this, you have to pull the battery. I have waited until it has rebooted, then I hit shutdown and disconnect-reconnect the battery before restarting.
I hope the issue is taken care of and the initial reboot is gotten rid of.
This has happened on bare stock unrooted and rooted cleanrom 2.1 and 2.2. Also, with 2 different SD cards and 2 different batteries and 2 different 3vos. I have HTC's fastboot off.
Cause: My best guess is that HTC fastboot is not completely off even when unchecked--something differentiates what is loaded during a random reboot from what is loaded after a battery pull, but I don't know what. That, or something differentiates a shutdown and the reboot that the phone does when it reboots randomly. I could be wrong. My sample size is only 2 corrections, but it literally rebooted 12 times then stopped completely after the battery pull and the same thing happened one additional time.
I appreciate the insights you guys have given. I have pulled the battery several times and I don't believe it has done any good, though I will test that further. I am using a 32gb sd card that I purchased when I had my evo 4g and it always worked before, but I will try using the 8gb that came with the phone. The battery is snug and I even 2 two spare battery that also don't fix the problem when being used. I had a lucky 2 days without any reboots, then back to about a dozen reboots a day. So far it's happened with every rom I've tried.
I have noticed that the problem seems to get worse in areas where there is no reception. I took it into the hoover dam and it rebooted like 20 times. Also at Disneyland in different ride buildings where there's no reception it would often reboot.
Yes, marginal reception areas are usually, but not exclusively, where mine starts its reboot routine. The other is during the airvana handoff.
Neither the battery or SD card made any difference. It seems to be getting worse now. All I have to do is run an application and half the time it will reboot. I've tried wiping the system and cache and reinstalling roms. Nothing works.
I was wrong before. It is the shutdown that makes the difference. Difference got home and it began to reset itself every 5 minutes or so. I pulled tjw battery during startup and it did not break the rebooting.
After it finished reboting, I selected shutdown then poweres it back on. After it came back up, it stayed up and has been stable since.
It looks like this might be something I have to get used to. If it begins to reboot, I have to give it a clean shutdown to relieve the issue (well, for 20 hours or so, at least). Again, HTC fastboot is always off.

[Q] Data Loss Ruining my GB experience :(

Hey,
I've been experiencing data connection loss on CM7-14/29, latest VGB, and PP (all MTD/AOSP GB ROMs).
Issue: Randomly, during the day, my internet dies, SMS/Voice appears unaffected.
This results in no connectivity on any apps, the 3G symbol is still there, but is white.
Turning it into airplane mode for 15s or so and then turning it back seems to fix the problem.
Attempted resolutions:
- Wifi sleep policy set to "never"
- Wifi sleep policy in spare parts set to "never"
- ESN swapped twice.
Anybody have any idea on what the hell I can do? BTW: My wifi is almost never on, so I don't think it's related to the WIFI handing off to 3G issue, because I RARELY use WIFI, and this happens (just happened again like 10 minutes ago), and there's no networks here it can even connect to, AND it's disabled.
I'm completely getting killed by this connection issue, b/c it stops randomly, then I don't get e-mail until I take notice that I'm not getting e-mail .
Pretty sure I'd take the SD card corruption issue AND the voice issue over this problem... :'(.
Problem resembles the invalild key issue that happens when switching ROMs, but the ESN swap twice (after two different ROMs were installed) seems to have ruled that out...or maybe I'm not doing something right about the ESN swap? Does the OTHER phone have to be activated during its time?
Anybody have any other fixes I can try?
EDIT:
Problem persists on all MTD AOSP GB ROMs, but right now I'm on CM7-29 with the EC09 modem, ESN swapped after modem flash.
Syndacate said:
Hey,
I've been experiencing data connection loss on CM7-14/29, latest VGB, and PP (all MTD/AOSP GB ROMs).
Issue: Randomly, during the day, my internet dies, SMS/Voice appears unaffected.
This results in no connectivity on any apps, the 3G symbol is still there, but is white.
Turning it into airplane mode for 15s or so and then turning it back seems to fix the problem.
Attempted resolutions:
- Wifi sleep policy set to "never"
- Wifi sleep policy in spare parts set to "never"
- ESN swapped twice.
Anybody have any idea on what the hell I can do? BTW: My wifi is almost never on, so I don't think it's related to the WIFI handing off to 3G issue, because I RARELY use WIFI, and this happens (just happened again like 10 minutes ago), and there's no networks here it can even connect to, AND it's disabled.
I'm completely getting killed by this connection issue, b/c it stops randomly, then I don't get e-mail until I take notice that I'm not getting e-mail .
Pretty sure I'd take the SD card corruption issue AND the voice issue over this problem... :'(.
Problem resembles the invalild key issue that happens when switching ROMs, but the ESN swap twice (after two different ROMs were installed) seems to have ruled that out...or maybe I'm not doing something right about the ESN swap? Does the OTHER phone have to be activated during its time?
Anybody have any other fixes I can try?
EDIT:
Problem persists on all MTD AOSP GB ROMs, but right now I'm on CM7-29 with the EC09 modem, ESN swapped after modem flash.
Click to expand...
Click to collapse
I had the same problem try flashing back to a VZW rom (dl09,eb01, or ed05) and run it for a day and see if you have the same problem...I did and brought it into Verizon none the less with eb01...(not an official Verizon release) and they confirmed my modem was hosed...they over night'd me a new one and I sent the old one back with eb01 on it and they never gave me a problem!
Sent from my SCH-I500 using XDA App
efan450 said:
I had the same problem try flashing back to a VZW rom (dl09,eb01, or ed05) and run it for a day and see if you have the same problem...I did and brought it into Verizon none the less with eb01...(not an official Verizon release) and they confirmed my modem was hosed...they over night'd me a new one and I sent the old one back with eb01 on it and they never gave me a problem!
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
I ran UKB 2.1 for like a week, last week. Not a hiccup. I don't think this is a HW issue, had no problems on UKB, nor OEM Froyo, nor OEM Eclair.
This is the second one (first one's camera HW was dead after like 2 weeks of use, verified by VZW), I really think the modem HW is fine, that's an issue with my setup or my process of flashing or something along those lines, still possibly key related for the authentication keys with Verizon if I'm not doing something right in the ESN swap process.
Maybe I'll try pushing a non-EC09 modem tonight (like ED05) and see if that fixes the issue, any other modems I should try? This problem sucks, just went to lunch, came back, no data *sigh*. Posted this right before I left for lunch (about 1.5 hours ago), right after it happened earlier...
Syndacate said:
I ran UKB 2.1 for like a week, last week. Not a hiccup. I don't think this is a HW issue, had no problems on UKB, nor OEM Froyo, nor OEM Eclair.
This is the second one (first one's camera HW was dead after like 2 weeks of use, verified by VZW), I really think the modem HW is fine, that's an issue with my setup or my process of flashing or something along those lines, still possibly key related for the authentication keys with Verizon if I'm not doing something right in the ESN swap process.
Maybe I'll try pushing a non-EC09 modem tonight (like ED05) and see if that fixes the issue, any other modems I should try? This problem sucks, just went to lunch, came back, no data *sigh*. Posted this right before I left for lunch (about 1.5 hours ago), right after it happened earlier...
Click to expand...
Click to collapse
idk man doesn't sound good. I am getting a replacement for mine (i somehow fried my modem/data or something?), but I just may never flash a rom again because ever since I started flashing my modem has become worse and worse... and now it is completely fried.
I have tried flashing a million modems before without a change, so I doubt that will help you. I would just recommend going BACK to what worked, and sticking with it, or you could fry your **** like I did.
i'm on miui 8.19 and every once in awhile i get a force close for android.phone and my 3g disappears too
I always had very weird data problems on 2.3 MIUI/CM7. The market would hang constantly or the browser would. I'd have to turn on airplane mode etc to get it back to normal.
Elluzion said:
idk man doesn't sound good. I am getting a replacement for mine (i somehow fried my modem/data or something?), but I just may never flash a rom again because ever since I started flashing my modem has become worse and worse... and now it is completely fried.
I have tried flashing a million modems before without a change, so I doubt that will help you. I would just recommend going BACK to what worked, and sticking with it, or you could fry your **** like I did.
Click to expand...
Click to collapse
Umm...ok.
Not trying to be a **** here but flashing the modem software has no impact on the modem hardware itself. Now, it is possible for modem firmware with an issue to cause damage, however, this is unlikely. The modem images are proprietary blobs swiped from OEMs, they're not tweaked by hackers in the Android community. I'm sure some OEM could figure out how to cause damage with one, but realistically they should be fine, even if the OEM was trying to kill it.
If your modem is getting worse and worse, regardless of what you did, it sounds like you had a hardware issue from the start. If that's the case, I'd suggest getting your phone replaced by VZW.
I would be extremely surprised if our problems are related. I'll keep it in mind, though.
T Nigs said:
i'm on miui 8.19 and every once in awhile i get a force close for android.phone and my 3g disappears too
Click to expand...
Click to collapse
Force close on what?
I don't get any force close, 3G just silently fades (not completely, goes from green to white). It still shows 1x or 3G accordingly, though. It's just white, hence, useless. Airplane mode for 10s fixes it.
Does this only happen on MIUI? Mine is pretty bad, happens like once an hour.
DevinLeFevere said:
I always had very weird data problems on 2.3 MIUI/CM7. The market would hang constantly or the browser would. I'd have to turn on airplane mode etc to get it back to normal.
Click to expand...
Click to collapse
Yeah, I expect either of them to glitch or hang if there's no network connection present, I have no issues with that. I have an issue with the fact that there is no network connection present .

ROM to Fix Random Reboots

Where any of you experiencing random reboots until you flashed a particular ROM? If so, which one solved the problem for you? I'm getting at least one random reboot per hour and it is even happening when I am talking on the phone. This is NOT acceptable!
I'm on my 2nd MoPho and I don't have confidence that another replacement will solve the issue.
Sometimes its an app that causes the reboots...i would freeze apps one by one until you find the culprit. Try it out!
Sent from my MB855 using xda premium
That seems like it would take forever to test since the reboots are random. What is the best procedure to follow?
Hello
I live in Italy and I have my Mopho with sim "3 ITA" (UMTS) and I've never had a reboot, I think is a problem only with CMDA networks
sjamie said:
That seems like it would take forever to test since the reboots are random. What is the best procedure to follow?
Click to expand...
Click to collapse
You might want to start first with the apps that are running, it's really all I can think of, but having so many reboots is ridiculous...if anything i would switch it out for a new Photon...then if it happens again, you might be more assured that its an app thing.
KTT16 said:
You might want to start first with the apps that are running, it's really all I can think of, but having so many reboots is ridiculous...if anything i would switch it out for a new Photon...then if it happens again, you might be more assured that its an app thing.
Click to expand...
Click to collapse
That's just it. I don't really have any apps running. I haven't used the phone since last night and have received numerous reboots since then.
I think I'm going to attempt another factory reset and flash the latest SBF. I'll wait a while and if the reboots continue to occur, then I'll try joker's Skinny ROM. If the reboots still occur, I'll try a 3rd replacement phone.
Best of luck! I hope out all works out...this phone is a monster!
Sent from my MB855 using xda premium
random reboots/ROM
sjamie said:
Where any of you experiencing random reboots until you flashed a particular ROM? If so, which one solved the problem for you? I'm getting at least one random reboot per hour and it is even happening when I am talking on the phone. This is NOT acceptable!
I'm on my 2nd MoPho and I don't have confidence that another replacement will solve the issue.
Click to expand...
Click to collapse
Did you do the MSL # reset? Sprint can guide you through it if you can't do it yourself.
##72786# [followed by your MSL code] clears all voice and data programming, then forces a handsfree activation
I have had no heat issues or reboots in about 30 days.
You can research this issue, but it will work.
roseng said:
Did you do the MSL # reset? Sprint can guide you through it if you can't do it yourself.
##72786# [followed by your MSL code] clears all voice and data programming, then forces a handsfree activation
I have had no heat issues or reboots in about 30 days.
You can research this issue, but it will work.
Click to expand...
Click to collapse
WOW! I've never heard of this solution. Where you getting many random reboots before performing this procedure? Should I do a factory reset too? I can't wait to give this a try.
Also, is it possible that I just have a battery with bad internals? I replaced my launch day phone due to the same exact issues I'm experiencing with this refurbed replacement.
did somebody tried already?
is this fix working?did it fixed random reboots??? my wife already had 2 motorola photon but it is still having these random reboots...
redninja007 said:
is this fix working?did it fixed random reboots??? my wife already had 2 motorola photon but it is still having these random reboots...
Click to expand...
Click to collapse
For me, the app "Enhanced Email" was the source of my random reboots. Once the dev updated it to work with Motorola phones, the issue disappeared... thankfully!
cool
sjamie said:
For me, the app "Enhanced Email" was the source of my random reboots. Once the dev updated it to work with Motorola phones, the issue disappeared... thankfully!
Click to expand...
Click to collapse
but how did you know that was it?did u freeze every single app? coz i formatted my wife's phone to stock with no apps or whatsoever..but still it does it....
redninja007 said:
but how did you know that was it?did u freeze every single app? coz i formatted my wife's phone to stock with no apps or whatsoever..but still it does it....
Click to expand...
Click to collapse
For me, my phone worked perfectly when I had zero installed apps on it. Therefore, I knew it was something I was doing/installing that was causing the problem. I started with the apps I used the most and installed them one at a time leaving a day between each install to see the effects. Everything was working well until I installed EE then within a few hours, my phone did a RR. Therefore, I knew something was up with EE. After doing some research, I found out that other Motorola phones where having the same problem with EE. I contacted the dev and he fixed it pretty quickly. Now, EE is the best email app for sure!
cool.. thats good for you... i hope i could find out what keeps my wife's phone to restart... right now she bought a new lg remarq.. no apps no prob hahaha thats what she said ... but still mopho is a good phone so im still looking forward to unlocking it on boost mobile tnx for sharing

On my 5th Atrix and still having problems... HELP!

I searched signal loss, and dropped signal but could not find a thread that matched my problem. I have found some people with similar problems through google search but I haven't seen any fixes.
Here we go...
I got my first atrix BRAND NEW in July. It ran perfect! Updated to GB, factory reset it and everything was working great. Couple weeks later it started doing random restarts. It got to the point where it would lock up at the M logo for 10-20 min or sometimes even constantly so I would have to pull the battery. It got so bad that I had to take it in for warranty. I had this phone for over a month with NO signal problems what so ever.
I get the 1st remanufactured Atrix and it is dropping signal left and right. I called up ATT and jumped through their hoops, turned it off, let them mess with it, factory reset it and NOTHING. Still had the same problem, would go from 3 bars to 4 bars then it will drop signal and the red circle will show up. probably happens about 5 times per minute.
They tell me to take it back, so I oblige. I go up to the warranty center and they give me a new sim card and say that should fix it.... NOPE, Still doing the same exact thing so I take it back up there again. The give me another(#2) remanufactured phone. I finish the setup and guess what... Still have a worthless signal and it is dropping out a lot.
For reference, signals on the first two replacement atrix's are running anywhere from 84dbm up to 120dbm and hangs most of the time around 96dbm.
I am now on my FOURTH remanufactured Atrix(5th overall) and still having the same problem. ATT are being total douche nozzles as they will not release me from my contract. I have spent over 30 hours dealing with them on this problem thus far and I am getting extremely tired of it.
Just for reference, my Wife has an I4 and she is not experiencing any of these problems. I also travel a lot and I experience the same problem in Dallas(home), Midlothian(hour south of Dallas), Washington DC, Tennessee, Virginia and Maryland among other places. I am pretty sure this is a software glitch since it happens wherever I am.
I have a home office and work from home. I told ATT that if this was happening with my original BRAND NEW Atrix that I would have taken it back in a heartbeat. There is not a chance I would deal with losing data and dropping signal for over a month with a brand new phone.
So, my question I guess is this. If this is a software problem, would it be best to try and root and see if that fixes it? Or will that not change a problem like this. The remanufactured phones came with 2.3 installed while my first one had 2.2 and I had to upgrade it myself. Is there a way I can remove 2.3 from this phone and reinstall it to see if that fixes it? I am completely open to suggestions as I have run out of options.
I know exactly what you mean. I also had 3-4 *new* atrixs right from att. (Around late July) Every time instead of addressing the problems, they just gave me a new device. Eventually I decided to root and unlock my bootloader. BEST decision that I could have made. As soon as I installed a different ROM it was as if I had a new device. I was about to exchange it for a different device and now I'm really glad that I didn't. For the signal issues I would try flashing a new radio to see if that helps at all.
Sent from my MB860 using XDA App
My first atrix was like that and it was a refurbished one. On my 2nd, it is completely fine. I think you should tell them to send you NEW atrix instead of a refurb.
that sounds like really terrible luck. i a agree, i think it would help a lot if you rooted your phone and installed some custom rom. although there may be truth with what Semseddin and might actually still be something awry with the refurbs
Semseddin said:
My first atrix was like that and it was a refurbished one. On my 2nd, it is completely fine. I think you should tell them to send you NEW atrix instead of a refurb.
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Click to collapse
xmrgamerx said:
that sounds like really terrible luck. i a agree, i think it would help a lot if you rooted your phone and installed some custom rom. although there may be truth with what Semseddin and might actually still be something awry with the refurbs
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Click to collapse
Unfortunately I have tried to get them to send me a new phone but they will not do it. I tried several times, even talked to the managers about it and nothing.
What is ridiculous is that when my first phone crashed I was only like 14 days past the return period where I could have received a NEW Atrix. I tried explaining this too them and they would not do anything to help me. I have been with Cingular/ATT for over 10 years and they obviously didn't care.
I think i will just try a new rom and see how that goes.
Hmm..well if you've absolutely made up ur mind on rooting ur phone and installing custom roms then i would recommend u to use the DarkSide ROM since it seems to have most of the fixes u need (including the signal loss..See ChangeLog for more)
Also, if u've already tried Randomverll's idea of flashing a new radio and still it didn't help, it may be a hardware problem..anyway try flashing a new rom and see

[Q] Rebooting?

Hi,
a friend of mine has Ace and she is quite happy with it. When she got it, it was locked. Since she needs the phone when she's not in the country because she has other sim cards as well, I unlocked it. I found some tools and it only took few minutes. I actually don't remember what I did now.
Any way, since then, she has been experiencing some sudden reboots. Sometimes the phone is ok for 15-20 days and sometimes it reboots 5x in 5 minutes.
It all started after the sim unlock. Do you have any idea what that might be?
Thx
Is the phone fullish......
If the phone has allot of apps on or is running alot of proceses running, the phone reboots because the phone is out of ram.........
It happens 2 me alot.......Try flashing Sladyboost from Slaid480 or Wipe data/Factory reset
Then the phone will stop rebooting
GOOD LUCK
HIT THA THX IF I HALPED
Tell ur gf to pm me ill help her. PERSONALLY
Sent From ACE BeATs
LaMpiR said:
Hi,
a friend of mine has Ace and she is quite happy with it. When she got it, it was locked. Since she needs the phone when she's not in the country because she has other sim cards as well, I unlocked it. I found some tools and it only took few minutes. I actually don't remember what I did now.
Any way, since then, she has been experiencing some sudden reboots. Sometimes the phone is ok for 15-20 days and sometimes it reboots 5x in 5 minutes.
It all started after the sim unlock. Do you have any idea what that might be?
Thx
Click to expand...
Click to collapse
Maybe it's ram usage. Try flashing scripts to optimize ram. If it didn't work, flash a stock via odin, if it still didn't work... uhh I dunno brick it intentionally then lie to samsung service centre to get a new ace (ok don't do that)

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