[Q] Third Verizon Replacement - HTC Rezound

I needed a replacement device due to heating and finally my third device is spot on except it had pink keys... grrrrrr.. what's the general consensus, should I deal with it or ask for yet another one?

Took me three tries this week. They also have warranty replacements that are new. They get them from htc to build stock when phone initialy released. It's not new in a box but its new. Way to tell is ##778# call, then press view then display. Look at life counter, it never resets even after ruu, wipe, etc.
First two I got had 100+ hrs usage, my third was a new one. No usage perfect keys
Sent from my ADR6425LVW using xda premium

nolimitzr2 said:
Took me three tries this week. They also have warranty replacements that are new. They get them from htc to build stock when phone initialy released. It's not new in a box but its new. Way to tell is ##778# call, then press view then display. Look at life counter, it never resets even after ruu, wipe, etc.
First two I got had 100+ hrs usage, my third was a new one. No usage perfect keys
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Both of the replacements are new but the one with perfect keys overheats batteries on a dangerous level. This one just has fugly keys... like really really pink, almost white pink. Think it's worth harassing them again? I'm slightly worried they will stop sending me phones.

They won't stop sending you phones (I've never reached that point) I went through 4 Rezounds for dead pixels. My keys were a bit pink, and I didn't want to deal with it again. Just think of it as you're not afraid to show your feminine side . Seriously if the phone isn't over heating at all, just deal with it. if it bothers you that much you can open the phone and use a red sharpie on the leds. Or if you know how to do it, you can remove the white leds and add red ones. Just search it and the thread will pop up.

Personally for the money I'd bug em until I get one that works. Mine is red with no temp issues so they do exist.
Eventually they will start offering other phones. Many have gone from the rezound to the gnex or vice.versa that way.

I would be completely happy with a great piece of hardware that had slightly pinkish buttons. As android hobbyists, we require better hardware for a few reasons. One reason is because we know enough to notice imperfections. The other is we are pushing them harder to utilize such powerful hardware. If you have a perfectly running phone that you're happy with performance wise, I would rather keep that than trade in the device for something with a bigger imperfection such as overheating.
As a sidenote I noticed the capacitive buttons were extremely bright. When I changed the capacitive button lighting from bright mode to dim mode they didn't only look better when turned down, they looked very red and lost the slight pinkish tone.
Sent from my ADR6425LVW using xda premium

I don't get why anyone cares about pink keys. It's such a non-issue that I didn't really understand what people were talking about when they said they were sending their phones back for it.

i really think you people are ridiculous for sending a phone in just bc the buttons are pink...

I don't. I would absolutely tell them your keys are pink and you bought a phone that's supposed to have red ones... If the keys are defective. I wonder what else would be.
I paid full price for mine... My first was (i thought was messed up and so did the reps) good, this one is the 2nd I've had and its perfect (it was also brand new).
I was in the store and over heard them telling someone that they might be charged for a defect because they had sent in two before (not this phone, I think it was the nex). I just thought to myself. I'd send a million in until they get it right for the price I paid for this thing. It's ridiculous for anyone to think they have to accept defective devices they spent 800 dollars on. Now if it was given to me i wouldn't care in the slightest.
Maybe HTC will make the next one better because they get so many exchanges.
Sent from my ADR6425LVW using Tapatalk 2

Id ask for a new rezound, not refurbished. It just depends on what rep you speak to. They actually are offering me a razr maxx becuase of the battery issues ive been having. My first rezound too. Just be firm but polite as well.

I've gone from fascinate to droid charge to rezound by just asking for a different device after the 3rd refurb. You should be able to get anything but a razr maxx.

Sleek69 said:
I've gone from fascinate to droid charge to rezound by just asking for a different device after the 3rd refurb. You should be able to get anything but a razr maxx.
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Click to collapse
they most certainly will offer you a gnexus or a razr maxx as they did for me tonight. don't know if im going to take it but still.

fix-this! said:
they most certainly will offer you a gnexus or a razr maxx as they did for me tonight. don't know if im going to take it but still.
Click to expand...
Click to collapse
I'm going to wait for official ics to see if it corrects some of the issues. If not I'm probably going to the nexus no matter how much I'll regret it.

Sleek69 said:
I'm going to wait for official ics to see if it corrects some of the issues. If not I'm probably going to the nexus no matter how much I'll regret it.
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Click to collapse
yeah verizon corp is sending me a gnexus as a replacement for my rezound, they didn't say if it's the 32gb or 16gb model. they offered me a maxx but i passed because of the locked bootloader and no removable battery.

yojoe600 said:
i really think you people are ridiculous for sending a phone in just bc the buttons are pink...
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Click to collapse
I'd have to agree.

Sleek69 said:
I've gone from fascinate to droid charge to rezound by just asking for a different device after the 3rd refurb. You should be able to get anything but a razr maxx.
Click to expand...
Click to collapse
That's my exact track as well lol. Keep getting refurbs leading to new devices. I'm not sure if I would want anything else honestly, I meant the galaxy nexus has MIUI and CM9 but the hardware on the rezound is so much nicer >.< Also it ended up having a bad front speaker and I couldn't make phone calls. New device is here with a life of 316 and time of 16 hours lol. I couldn't live with a lesser camera after being spoiled by this one.

I really like this phone. The battery just sucks though. It's the only thing I can really complain about.
Sent from my HTC Vigor

Andro X said:
I really like this phone. The battery just sucks though. It's the only thing I can really complain about.
Sent from my HTC Vigor
Click to expand...
Click to collapse
Same here.

Andro X said:
I really like this phone. The battery just sucks though. It's the only thing I can really complain about.
Sent from my HTC Vigor
Click to expand...
Click to collapse
Yeah... I didn't think anything could get worse than my Droid charge.... I was proven wrong.
Sent from my ADR6425LVW using xda premium

If your battery life is that bad, you are doing something wrong

Related

Poll: If you worked for Sprint, Best Buy, or RadioShack...

How many times would you allow a single customer to return an Evo3d before you finally said:
"Get the F**k out of my store, and don't let the door hit you in the ass?"
Because after listening to all these people complain, and talk about being on their 6th or 7th phone, I just gotta ask:
Hom much of this crap should a retailer have to put up with?
Just Curious.
R WE NOT PHONES?!?
Sent from my 3DeeVo
mazook98 said:
How many times would you allow a single customer to return an Evo3d before you finally said:
"Get the F**k out of my store, and don't let the door hit you in the ass?"
Because after listening to all these people complain, and talk about being on their 6th or 7th phone, I just gotta ask:
Hom much of this crap should a retailer have to put up with?
Just Curious.
R WE NOT PHONES?!?
Sent from my 3DeeVo
Click to expand...
Click to collapse
would depend i would more then likely do it as often as i had to cause i wouldnt want to loose my job; but if i could depending on what the problem was. id get fed up and kick them out over a little light leakage and ****. i know people have OCD but get over it get some meds lol smoke a bowl something.
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
mattfmartin said:
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
Click to expand...
Click to collapse
I not to ocd I have light leak paint missing from the captive buttons and a titled screen , I returned one and examined six in total and this was the best one so as picky as these guys are I'm not surprised
Sent from my PG86100 using XDA App
mattfmartin said:
I just find it hard to believe your phone could be a defect after so many times. That is frickin ridiculous. I call BS on alot of them. I would lose my job real quick I can tell you that.
Sent from my 3rd Dimension of Evolution
Click to expand...
Click to collapse
+10. I would HATE to deal with EVO3D customers, because, for every one I was assigned to help, there would be a much higher probability that I would be losing my job that day.
"What's that you say? A dust speck?... Oh, no, wait...A dead PIXEL you say? And you've come back to return it HOW many times?"...
<<quick look around for heaviest, heavable gadget, and nearest escape route, after calculating amount of emergency $ saved. > >
R WE NOT PHONES?!?
Sent from my 3DeeVo
mcmikecruz1 said:
I not to ocd and I'm living with light leak paint missing from the captive buttons and a titled screen , I returned one and examined six in total and this was the best one so as picky as these guys are I'm not surprised
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
How do you cope?
What would you consider the toughest part of your day?
When you were a child, did you ever imagine that this kind of thing could happen to you?
R WE NOT PHONES?!?
Sent from my 3DeeVo
mazook98 said:
How do you cope?
What would you consider the toughest part of your day?
When you were a child, did you ever imagine that this kind of thing could happen to you?
R WE NOT PHONES?!?
Sent from my 3DeeVo
Click to expand...
Click to collapse
Fuk off lol
Maybe I shouldn't if said living with
I have those issue and really don't care along with a warmer color screen than my friends our the one at my local sprint store . Like I said I'm not surprised
Sent from my PG86100 using XDA App
The true complaint I would be cool with is stuff under the screen and a dead pixel light leak peg get over it and tilted screen also get over it unless it effects the phone or something lol
Sent from my PC36100 using XDA Premium App
I'd be okay with one phone return, maybe two (if both were legitimate reasons), but if you come in a 3rd time for the same phone then I'd probably hand you to another employee. If it's giving you that many problems, then you probably shouldn't be using an Android phone to begin with.
I worked at Best Buy and I never cared tbqh. My manager also never cared. Said it was the manufacturer's fault for having issues in the first place and it's better to just do the exchange so the customer will be happy.
I remember one guy got his EVO 4G replaced 6 times. I did the exchange for him each time, I didn't care as long as they were in their 30 days.
I think I would have to ask the person "Dude, you are on your >3rd phone. If you have so many problems, why do you keep buying it?"
I mean honestly, if you are so unlucky as to get 6-7 "defective" phones in a row, perhaps it is a sign from God you are not meant to have this phone. Get your money back and move the hell on. But before you move on, come on to XDA to ***** about it...then move on.
Honestly, I would never have more than 2 bad phones. First one...yeah, I can see it and I would exchange it. Second phone is bad...screw it, I would get my money back and wait for something else I like.
I've only returned my phone once. Only because it came shipped with a crack in the screen. Not cool. Stupid former employer. >_> (that would be UPS)
Sent from my PG86100 using XDA App
I've been getting a new htc phone from sprint every year for as long as I can remember, 8 years?
Not one return or repair.
For my wife too.
mswlogo said:
I've been getting a new htc phone from sprint every year for as long as I can remember, 8 years?
Not one return or repair.
For my wife too.
Click to expand...
Click to collapse
guess you didnt have a touch pro then huh? dear god those things were probably a financial disaster for all involved. loved it though!
Yeah I would have lost my job after the second return.. LOL
Dead Pixel - Exchanges Unlimited as this is a true defect
Major Light Leakage - Same as above
Other Major Issues - Crooked LCD, No Power, etc. - Same as above
Now on to the bull**** issues -
Very Minor Light Leakage - No exchange... Return if you wish or contact HTC
Dust - Unless the screen is totally blocked off.. Same as above
Screen not as big as 4g evo - Same as above
Battery die to fast - Its a dual core phone .. duhhh
My mom said its too expensive - Get the **** out the store
4G does not work everywhere - So use 3g
3D picture does not come out of the phone - Man **** this **** I quit after I slap u.
Yeah fire me already because it would not be pretty.
DomSim said:
guess you didnt have a touch pro then huh? dear god those things were probably a financial disaster for all involved. loved it though!
Click to expand...
Click to collapse
+1. I had a touch pro. So many problems.
Sent from my PG86100 using XDA App
So, you are all complaining about having something to do at work.....
It's called job security my friends.
The phone does appear to have some quality control issues such as dead pixels, screen crooked enough that it interferes with the blackout, and maybe a loose button here and there, BUT...
Unfortunately I've seen people returning the phone for what I believe are software issues that will be fixed with (hopefully the next) OTA. Things like the camera freezing, green tint in some camera shots, wifi signal dropping, and the phone going crazy when you plug something into the headphone jack are all software related and exchanging the phone will just land you another one with the same problems. In fact, some problems are intermittent so you may think the new one is fine and then somehow "broke" later. Even a weak radio signal and yellow screen could be software.
You can't expect the average consumer to know whether or not a problem is hardware or software though. To them, they were sold a product that simply doesn't work properly. So they take it back. They want it, but they want it to work, so they exchange it. That's not really a consumer issue: it's an issue for HTC. I'm not making light of software issues either, because those are interpreted as defects just like hardware problems. This is really an issue with HTC. IMHO, they released a product that was clearly not quite ready for prime time.
Mike
im a former radioshack employee and i gotta admit... these pplz come with the weirdest problems ever and the craziest stories to get them phones exchanged, mysefl im on my 3rd evo3d, my first one lost 4g completely, second one lost screen sensitivity and it was pressing letters by itself so im in my third one so far is good, so if they are within the 30 days i will exchange it as long as they have a real problem with it, one day i had a guy coming with the phone wanting an exchanged the phone was all scratched up and when we told him we cant cause of the scratches he said it wasnt his fault, that it was raining and the water scratched his phone lmaoooo ... see what i say lolz
I want whatever I spend my hard earned money on to work as expected to. Why should people settle for mediocre build design or software ? I don't care if I have to exchange an item 10 times, if I am paying for it and I'm within a return grace period, you bet I'm going to make sure I'm satisfied with my item.
Sent from my PG86100 using XDA Premium App

Got IT!!!!!

So I got the ruby today...just a little feedback.
I upgraded from the Glacier, and I was running the darkside 1.5 ROM with sense 3.5. And to be honest, I liked the Glacier better. The Amaze is just like an over grown Glacier and is a bit laggy. They changed the charge port, and at the bottom of the screen where the touch buttons are, it glows white on the screen, say like inside of settings where the backscreen is black. I'll Give more info with the more I use it. So far wish I would of kept the Glacier. Nice Camera and screen though, besides the 'white' issue.
You really might have a defective unit then because in the week I've been using mine I haven't caught even a moment of lag. This is by far the quickest and snappiest phone I've ever used.
Sent from my HTC_Amaze_4G using XDA App
Just giving my opinion. Doubt its defective.
jaysway said:
Just giving my opinion. Doubt its defective.
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Click to collapse
Well pretty much any brand new phone with a dual core 1.5 ghz processor should not be lagging at all. Definitely not more than something as outdated as the mt4g.
jaysway said:
So I got the ruby today...just a little feedback.
I upgraded from the Glacier, and I was running the darkside 1.5 ROM with sense 3.5. And to be honest, I liked the Glacier better. The Amaze is just like an over grown Glacier and is a bit laggy. They changed the charge port, and at the bottom of the screen where the touch buttons are, it glows white on the screen, say like inside of settings where the backscreen is black. I'll Give more info with the more I use it. So far wish I would of kept the Glacier. Nice Camera and screen though, besides the 'white' issue.
Click to expand...
Click to collapse
Exact same with mine. I'm so disappointed. I was looking so forward to this phone. I took the first one back thinking it was a fluke. Second one was the same. Even the display unit had it. The girl who was helping me thought I was crazy until I showed her by blocking the light with my hand. On any black screen when the buttons are lit, it bleeds up into the main screen. I went through three of them, and then gave up, and just got my money back. I want this phone, but I hope HTC fixes that first.
I have the lights at the bottom of the screen issue also. Looks pretty crappy sometimes
Sent from my HTC_Amaze_4G using XDA App
Oh and all of them did have a bit lag too. Here I thought it was such an upgrade from all my current phones (Nexus One, Desire HD, Defy), but really I'm back on the Desire HD, and loving it.
Can someone post a picture or video of the white issue?
Lokks said:
Can someone post a picture or video of the white issue?
Click to expand...
Click to collapse
I would also like to see this as I am in less than an hour headed to pick this thing up....
I'm pretty suprised because mine is flawless. No screen issues, dust, lag or anything else like that and I'm coming from a sensation. This phone is everything I hoped it would be and I have no complaints. If anything I would expect kind to have more of the issues as it is a store demo model so probably one of the earliest manufactured.
Sent from my HTC_Amaze_4G using XDA App
A little late for you, TurboBoxer, but it does look like the light from the buttons at the bottom isn't well-blocked from the screen. I took some pictures with my Nexus S, but I can't post an actual link because I'm new. You can see the bleeding light at the bottom, though. Here's a link to the album:
http://plus.google.com/photos/105505315440794373505/albums/5662786129509465969
5of0 said:
A little late for you, TurboBoxer, but it does look like the light from the buttons at the bottom isn't well-blocked from the screen. I took some pictures with my Nexus S, but I can't post an actual link because I'm new. You can see the bleeding light at the bottom, though. Here's a non-active link you can copy/paste, the album should be public:
plus.google.com/photos/105505315440794373505/albums/5662786129509465969
Click to expand...
Click to collapse
Yep. That's it. I think HTC needs to fix this in manufacturing now, and do a recall for the ones out now. This is not something I will tolerate when I pay $600 off contract.
Sent from my Desire HD using xda premium
bobbyphoenix said:
Yep. That's it. I think HTC needs to fix this in manufacturing now, and do a recall for the ones out now. This is not something I will tolerate when I pay $600 off contract.
Sent from my Desire HD using xda premium
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Click to collapse
Agreed. It's pretty noticeable, and while it doesn't bug me that much, it shouldn't be happening. My Nexus S has similar buttons/lighting at the bottom, with absolutely zero light bleed. It'd be nice if I could exchange this guy for one that doesn't bleed.
Edit: Added comparison shots of my Nexus S to the album (not) linked above.
bobbyphoenix said:
Yep. That's it. I think HTC needs to fix this in manufacturing now, and do a recall for the ones out now. This is not something I will tolerate when I pay $600 off contract.
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
You'll pay 600 dollars for a phone off contract? Are you on pills? I paid just over that for my computer. I thought they made phones off contract that expensive so people don't try to buy them.
Not necessary everyone buys phone on contract, majority in US buys I know... some people have money to buy off contract prices, some like trying new phones so they sell their existing phone, add some money and buy the new one off contract. Also there are lots of countries where phones are not sold subsidized.
Willieumm said:
I'm pretty suprised because mine is flawless. No screen issues, dust, lag or anything else like that and I'm coming from a sensation. This phone is everything I hoped it would be and I have no complaints. If anything I would expect kind to have more of the issues as it is a store demo model so probably one of the earliest manufactured.
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
i completely agree, i thought it would be hard to notice any improvement from the sensation, but, i must say, its like night and day, and we havent even ROM'd it out and tweaked the kernel yet... this phone is gonna be amazing... well, MORE amazing... lmao
kirdroid said:
Not necessary everyone buys phone on contract, majority in US buys I know... some people have money to buy off contract prices, some like trying new phones so they sell their existing phone, add some money and buy the new one off contract. Also there are lots of countries where phones are not sold subsidized.
Click to expand...
Click to collapse
I've done that a lot. Buy latest phone with upgrade (~200)....6 months later, sell on ebay for 375-400. Get newest phone off contract and pay difference (~200)...as long as you stay on top of the latest and greatest its not hard to essentially get each phone at upgrade pricing when you factor in the sale of the previous phone.
I went from 9800 bold > HD2 > aria> captivate > streak 5 > atrix > amaze and have never paid more than 100 out of pocket for the next phone
domin8 said:
I've done that a lot. Buy latest phone with upgrade (~200)....6 months later, sell on ebay for 375-400. Get newest phone off contract and pay difference (~200)...as long as you stay on top of the latest and greatest its not hard to essentially get each phone at upgrade pricing when you factor in the sale of the previous phone.
I went from 9800 bold > HD2 > aria> captivate > streak 5 > atrix > amaze and have never paid more than 100 out of pocket for the next phone
Click to expand...
Click to collapse
When do you have to sell it buy before the resale value goes down?
Sent from my LG-C710h using Tapatalk
ben200451 said:
When do you have to sell it buy before the resale value goes down?
Sent from my LG-C710h using Tapatalk
Click to expand...
Click to collapse
at least for me, i always have tried to sell it just as the newest one i want comes out. Its typically within 6-8 months of the release of the original device. Sometimes i'll just peruse ebay and see the prices, and then when i notice they start to go down i'll see what phones are out at that time so i get out of my current device before taking too great of a hit.
for example, the girl and I just sold her droid 2 for 200 bucks and my atrix for 280 on craigslist in one day, and since our contracts were up we went to tmobile and got these for little out of pocket since it was a new contract
I paid for mine cash, and to be honest....worst investment ever. Im not happy with the battery life, the screen issue, speaker is mediocre, my old hd2 was alot better than this phone. Its not about outdated, its about a good sturdy practical device.

[Q] Hot!!!

Hi everyone,
I was the very first at the Verizon store to pick up this bad boy!! I'm concerned though and actually thinking of returning it and waiting on the G-Nex but I love it!! Oh my problem is it gets hot I mean glass and the back are actually hot after a bit of continual use and I'm no gamer or have not watched or download anything to caused such a reaction: 0(
Also the bottom buttons lose light as it is actually gone out as I type. Not minding that much bcuz it actually looks sweet just black but I'm concerned I may have a bad seed. My question would be is the heat something to expect due to the thinnest or should I just swap it out as defective?
Thanks!
Was it plugged it? Every phone I have had gets hot when it stays plugged in.
But really I have yet to have mine get hot. Thunderbolt got warmer even. Also mine is in the defender case so if it gets hot it will get really hot...
Sent from my DROID RAZR using Tapatalk
I was at a football game yesterday and it got a little toasty there, but every phone I've ever had does it in highly populated areas.
I exchanged it...
Called Verizon and they said to bring it back for a new one. She was so cute, she messed up and said let me swap out the battery then she said oops none to swap out. They still aren't use to that phone.
No it wasn't on the charge plus battery was like gone by the time I left house and entered the store so it was just plain bad. If the heat is a problem with these phone I will diff trade it in for G-Nex if not I have found my new phone )
Thanks for the help!
heycesa said:
Called Verizon and they said to bring it back for a new one. She was so cute, she messed up and said let me swap out the battery then she said oops none to swap out. They still aren't use to that phone.
No it wasn't on the charge plus battery was like gone by the time I left house and entered the store so it was just plain bad. If the heat is a problem with these phone I will diff trade it in for G-Nex if not I have found my new phone )
Thanks for the help!
Click to expand...
Click to collapse
so IF the g-nex is released on the 21st.. we'll be able to swap if we like, correct? i'm loving the razr but cannot wait to play w/ ics.. w/ verizon it's a 14 day exchange, right?
klubhead said:
so IF the g-nex is released on the 21st.. we'll be able to swap if we like, correct? i'm loving the razr but cannot wait to play w/ ics.. w/ verizon it's a 14 day exchange, right?
Click to expand...
Click to collapse
Yes you have 14 days, and if the Gnex is in stores on the 21st, you can exchange it -$35 restocking fee of course. If it's not in stores you can return it and they probably can direct fulfill it for you. If its web orders only then I'd suggest returning it a few days ahead of time, then your upgrade date will be reset in time.
Edit: You haven't swapped out another device for the RAZR correct? Cause you're only allowed one swap to a different model (ie say bionic to razr, bionic to rezound etc).
zetsumeikuro said:
Yes you have 14 days, and if the Gnex is in stores on the 21st, you can exchange it -$35 restocking fee of course. If it's not in stores you can return it and they probably can direct fulfill it for you. If its web orders only then I'd suggest returning it a few days ahead of time, then your upgrade date will be reset in time.
Edit: You haven't swapped out another device for the RAZR correct? Cause you're only allowed one swap to a different model (ie say bionic to razr, bionic to rezound etc).
Click to expand...
Click to collapse
Thanks man, but no the razr is my first phone on Verizon.. i'm really thinking of swapping if the g-nex drops soon, i'm loving the razr but ics has me thinking..
Sent from my DROID RAZR using Tapatalk
klubhead said:
Thanks man, but no the razr is my first phone on Verizon.. i'm really thinking of swapping if the g-nex drops soon, i'm loving the razr but ics has me thinking..
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
No problem man. The RAZR will get ICS as well next year I believe. I can understand wanting it out of the box for sure! Benches are pretty similar from what I've seen so far, and I'm pretty sure every day usage is pretty similar. I just enjoy the physical build of this phone so much that I don't mind waiting for a software update. With 2nd init we should have some have some AOSP loving hopefully! But again even on stock, this phone delivers an enjoyable experience.
The buttons light up ehen it is dark. There is a light sensor at the top left. Cover it and you'll see the buttons light up.
Sent from my DROID RAZR using Tapatalk
Cool as a cucumber now!!
Just wanted to report received new phone and its cool as cool can be...no heat now at all. So the phone is thin and can handle itself just fine!!
VERY HAPPPPY!!
Well it continues (
Tomorrow I will take back my Razr because it is simple HOT!!! 3g cool, 4g wicked hot, my 2 finger tips still hurt!!! I'm very mad just the thought of them knowingly selling this phone with this defect!! I'm also mad because I actually fell for this phone, I fell hard but now I'll go back to my Fascinate and wait :O(
Too bad because its a smooth fast lil phone the problem seems to be its thinness.
I'm sad!

Maxx OR something else??

Ok, I have a buddy that works at Verizon and they have an offer to upgrade your phone to 4G even if you still have time on your old phone contract. I take it they're trying to get people to move up to 4G.
Whatever the case, my wife's Dinc2 bricked on her and needs a replacement, Should fork over the the 199 for a Maxx? She basically wants the battery time (don't we all?) Im not a fan of Motorola phones, but the Maxx does have the best battery life out there.
What do you guys think??
I have a moto atrix and looove it. Its been great to me.
But the reason. I would NEVER get a razor is because it has a built in battery. You cant pull it if something freezes or if you get a bootloop. Too scary for me.
I also work at a rogers store and we've seen about 7 or 8 of these come back with hairline cracks in the screen, from either a really small.fall, or literally NOTHING at all.
Personally I'd steer clear, and I'm a moto fan!!
Sent from my MB860 using XDA
Moto designed the phone knowing that it might freeze. Holding volume down and power resets it. You can swap the battery really easy. Not like on iPhone. I can admit that even though it has gorilla glass cracks can happen and often on this phone. But the razr maxx is one of the best Android phones out there. I would strongly suggest maxx.
Sent from my DROID RAZR using XDA Premium App
I went from the Incredible 2 to a Maxx. I don't regret it Its super durable, battery is just amazing. In the unlikely event it freezes, holding the power and volume up (or down I can't remember) will restart it. It worked for me.
tl;dr : Get the Maxx you won't regret it
Sent from my DROID RAZR using XDA
I love my maxx...I used to have the original Razr and probably would be using it still if I didn't get a chance to pick up this maxx for cheap. Battery life is top notch on it, especially if she doesn't use it much she will love it. By far this is the most stable android phone I've ever used. Haven't had a problem with slows downs or freeze ups and I'm still rolling the stock GB OS, once ICS comes out officially it will be even better.
I say go for it, my wife wasn't at all interested in the Razr til I got her one and now she loves it. Sound quality on it is great...
motorola voice quality on some of their models (the RAZR & Defy are two of them) blows everything else away. if you care about voice quality, RAZR is the one to get. Atrix and iPhone 4 are almost, but not quite as good for voice. LG makes one decent phone for voice but i can't remember the model no. right now. Samsung phones are HORRIBLE for voice, stay far away if you like to use phones as phones.
I left the gnex for the maxx, no regrets here. Great phone. ICS real soon. Don't worry about the non removable battery, its not an issue. Hard resets (simulated battery pull) can be done as stated above.
via Razr MAXX
Love my maxx. Don't fall for the hype of it not being good or just about the battery. Go to your local store and just play w one. I am running an ics leak on mine and if its any inclination of how official will be then the RAZR maxx w ics is going to be one of the top phones. Battery life is obviously the selling point...but there are so many more great points about this phone. I have never had a freeze or a restart on gbread on 2 different ics leaks.
Ya I've never had a freeze on the stock OS, plus my wife has never complained about any problems
Guys, watch this then tell me what you think
http://www.google.ca/url?sa=t&sourc...lcjwCg&usg=AFQjCNEfp-XBoLAY8CqvjPjTZsFaUV8BZQ
Sent from my MB860 using XDA
ATRIXXIRTA said:
Guys, watch this then tell me what you think
http://www.google.ca/url?sa=t&sourc...lcjwCg&usg=AFQjCNEfp-XBoLAY8CqvjPjTZsFaUV8BZQ
Sent from my MB860 using XDA
Click to expand...
Click to collapse
That's interesting, been waiting to upgrade and the 2 choices is the maxx and the nexus. Getting mixed reviews and i just don't know what i want.
bingo6104 said:
That's interesting, been waiting to upgrade and the 2 choices is the maxx and the nexus. Getting mixed reviews and i just don't know what i want.
Click to expand...
Click to collapse
Hmm, thats an interesting video but let me tell you something that if you drop your phone into the water, be it any phone, a normal person cannot do it in a techy way like shown in the video and i m sure your wife would not like it, taking apart the parts of any phone to avoid damage due to water. the changes of dropping the phone into the water are minimal unless we dont care. If you really want her to be happy with any phone in the market then it is only MAXX. I have been using razr and i m in love with it to the core. Its slick, very powerful, the best beautiful design phone in the market ever made after original razr and THE DEADLY BATTERY LIFE. That video is actually for those who wants to play with their phone. And with ICS on this, it would be icing the cake. She well love it, buy it. You will not regret it.
Sent from my XT910 using Tapatalk 2
ATRIXXIRTA said:
Guys, watch this then tell me what you think
http://www.google.ca/url?sa=t&sourc...lcjwCg&usg=AFQjCNEfp-XBoLAY8CqvjPjTZsFaUV8BZQ
Sent from my MB860 using XDA
Click to expand...
Click to collapse
The points in this video are only relevant if you are a guy who takes your phone apart to repair. For 99% of smartphone users, the points made in this video are irrelevant. If you have an extended warrantee; phones are not repaired. They are replaced.
collins521 said:
Ya I've never had a freeze on the stock OS, plus my wife has never complained about any problems
Click to expand...
Click to collapse
I had it get real hot and glitch up once when I was using google NAV screen on for over an hour, had to turn the screen off let it cool and then power cycle it, but then again that was 3 weeks after I got my phone and my phone hadn't been shut off since I got it, now I make it a rule to "power cycle" my phone every other charge and I haven't had a problem since.
At this point, I would wait. The next two months should see some interesting options.
Maxx is tops though for now, if can not. If waiting for the assumed Razr HD, that will probably be end of summer.
rushless said:
At this point, I would wait. The next two months should see some interesting options.
Maxx is tops though for now, if can not. If waiting for the assumed Razr HD, that will probably be end of summer.
Click to expand...
Click to collapse
Well i am wondering if i should wait or go ahead and get this maxx? Hearing they are going to try to get us ones that are grandfathered in to the unlimited plans to get us out with the upgrade at discounted prices makes me want to go ahead now so i can get locked in. I just hate that their is not many dev support for the maxx due to the locked boot loader. I like the dev support for the Nexus but don't want to take the gamble with the reception issues and data loss issues.
Get the RAZR Maxx no question about it.
I think the dev support will get better once we get ICS officially and dig into bit and get somewhere
Dave*228 said:
The points in this video are only relevant if you are a guy who takes your phone apart to repair. For 99% of smartphone users, the points made in this video are irrelevant. If you have an extended warrantee; phones are not repaired. They are replaced.
Click to expand...
Click to collapse
No, the points in this video are for anyone interested in build quality and design. This phone was DESIGNED to be unrepairable. It was meant to be tossed and replaced, yet its one of the most expensive phones going. And MOST people (or at least I thought) here on xda were interested in modifying their phones, whether its, rooting, custom firmware etc... and the guy in the video is an elite xda member who knows these phones inside and out, programming, hardware, tthe works. Plus I work at a rogers store, have only been there since January, and have had 7 of them come back with cracked screens. And we've probably only sold about 15. Don't get me wrong, I'm a HUUUGE motor fan. But the lockind down of boot loaders, and phones like the razor, I'm slowly, and sadly, losing faith.
Sent from my MB860 using XDA
bingo6104 said:
Well i am wondering if i should wait or go ahead and get this maxx? Hearing they are going to try to get us ones that are grandfathered in to the unlimited plans to get us out with the upgrade at discounted prices makes me want to go ahead now so i can get locked in. I just hate that their is not many dev support for the maxx due to the locked boot loader. I like the dev support for the Nexus but don't want to take the gamble with the reception issues and data loss issues.
Click to expand...
Click to collapse
Razr Maxx is a fine device, if wanting to avoid soon paying full price to keep unlimited..... for now....

leaving rezound.... proximity sensor.

Not by my own choice...
I had posted some time ago about thsi Proximity Sensor issue, where I had to have the speaker of the phone basically behind my ear for the screen to stay off. Well I spoke to Verizon and they admitted that it sounds like a hardware issue and I could get a free replacement.
BUT... they wanted to offer me a LG Revolution (whut?), Thunderbolt (Even the tech laughed at this choice) or Charge (whut x 2)... and maybe a Razr standard.
I begged them to give me at least the Razr Maxx and the tech asked her supervisor 3 times, getting denied each time... finally I laid it into her and said I want to speak to a supervisor because I:
1. am a customer of 8 years,
2. have 4 lines,
3. am being treated unfairly by given the opportunity to only replace my defective item with an item of lesser quality, and
4. believe they should stand by their assurance of certified devices by ensuring they actually work as advertised.
She came back and her supervisor didn't even want to talk to me, but just to get rid of me, their giving me a 16gb Maxx... I hate leaving the Rezound but there are none left. *sigh*
drtchocky said:
She came back and her supervisor didn't even want to talk to me, but just to get rid of me, their giving me a 16gb Maxx... I hate leaving the Rezound but there are none left. *sigh*
Click to expand...
Click to collapse
Wow, **** that! Sorry to hear of your troubles..
Are there really no Rezounds left? =\
That's funny cause the charge guys that are having problems are getting offered the nexus. I got my Rezound as a replacement for my charge. I wouldn't go back. I'd call tier2 back a talk your easy into something else. Just my 2 cents.
Sent from my ADR6425LVW using Tapatalk 2
a.mcdear said:
Wow, **** that! Sorry to hear of your troubles..
Are there really no Rezounds left? =\
Click to expand...
Click to collapse
According to her... she had NOT A SINGLE ONE LEFT...
If you go to devices on VW's site, a lot of the models are out of stock.
drtchocky said:
According to her... she had NOT A SINGLE ONE LEFT...
If you go to devices on VW's site, a lot of the models are out of stock.
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Click to collapse
Damn, this sucks. I hope mine lasts now cause I still love this phone. I would NOT accept a stupid RAZR as a replacement. Its sad that Verizon would even try that..
a.mcdear said:
Damn, this sucks. I hope mine lasts now cause I still love this phone. I would NOT accept a stupid RAZR as a replacement. Its sad that Verizon would even try that..
Click to expand...
Click to collapse
I am one of those guys who needs his phone to be a phone more than a portable computer/gaming thingie... but I also need it to last a whole day. Which is why i would not give into the standard Razr. I also have an upgrade in September... if I really hate it we'll see what comes up in Q4 from VW.
Give them time to replenish their stock, probably wiped out from the ICS upgrade...
I got my Rezound as a replacement for the Droid Charge. Just call back and get another person. They have call centers all over the country and each have different supplies. The next person you talk to will probably have a Rezound.
Sent from my ADR6425LVW using xda app-developers app
I got a free replacement from the rez to nexus a month ago and I really don't know why you guys are so reluctant to switch to anything else. To be honest the only thing I miss from the rez is the camera and the fantastic radios, other than that the nexus is a lot nicer imo, especially with a 2150mah extended battery.
If you're really that hell bent on getting another rez replacement then why not tell the idiot tier 2 reps that you barely get through the day on a 3800mah battery on the rezound and a razr just won't cut it for you, get them to send you a razr maxx and sell it and buy the rezound and make some profit.
Sleek69 said:
I got a free replacement from the rez to nexus a month ago and I really don't know why you guys are so reluctant to switch to anything else. To be honest the only thing I miss from the rez is the camera and the fantastic radios, other than that the nexus is a lot nicer imo, especially with a 2150mah extended battery.
If you're really that hell bent on getting another rez replacement then why not tell the idiot tier 2 reps that you barely get through the day on a 3800mah battery on the rezound and a razr just won't cut it for you, get them to send you a razr maxx and sell it and buy the rezound and make some profit.
Click to expand...
Click to collapse
Because we like the phone lol.
Radios and camera plus no tinting or whatever just seems like a better thing imo.
Sent from my Transformer TF101 using XDA Premium HD app
blestsol said:
Because we like the phone lol.
Radios and camera plus no tinting or whatever just seems like a better thing imo.
Sent from my Transformer TF101 using XDA Premium HD app
Click to expand...
Click to collapse
Tint can be fixed with screen tweaks, and there are other features on the nexus or other verizon devices that make it surpass the rezound in many ways.
I hate that stupid sensor. Took 4 phones to get one that actually worked right. The reps kept telling me that ics changed this feature and it doesn't work anymore. :banghead:
Sent from my cm_tenderloin using Tapatalk 2
chaos254 said:
I hate that stupid sensor. Took 4 phones to get one that actually worked right. The reps kept telling me that ics changed this feature and it doesn't work anymore. :banghead:
Sent from my cm_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
I recall reading somewhere that the sensor can come unglued and thereby block proper signal reception. Whatever the case, overall the Rezound has been my favorite phone. I've had the Eris, the Incredible, the Incredible 2, the Galaxy Nexus, and the Rezound.
Like I said, I have an upgrade this September. I am sure, whether it's this Q4, or the first in 2013, there will be other phones released.
Sleek69 said:
Tint can be fixed with screen tweaks, and there are other features on the nexus or other verizon devices that make it surpass the rezound in many ways.
Click to expand...
Click to collapse
Rezound has probably the BEST camera on VZW right now. GNEX camera sucks, as do the radios.
When my wife's Tbolt went bad a few weeks ago, we got to choose the warranty replacement phone and we went for the Rezound. I don't have to tweak anything to get the display to look good and the camera is amazing.
Cerealkillah said:
Rezound has probably the BEST camera on VZW right now. GNEX camera sucks, as do the radios.
When my wife's Tbolt went bad a few weeks ago, we got to choose the warranty replacement phone and we went for the Rezound. I don't have to tweak anything to get the display to look good and the camera is amazing.
Click to expand...
Click to collapse
No, the galaxy s3 has the best camera on verizon right now and what's wrong with taping 2 things on the official build 1 release of AOKP to make the screen have the deepest blacks and true whites making it a better looking screen than the rezound? And have you tried jellybean on the nexus or the s3? Once you go butter, you never go back.
Vzw has the worst customer service in the world.
GrayTheWolf said:
Vzw has the worst customer service in the world.
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Click to collapse
On the whole I agree... but this tech was on the phoen maybe 25 minutes and kept pushing for the like-priced replacement, so kudos to her. Her name was Alex.
drtchocky said:
On the whole I agree... but this tech was on the phoen maybe 25 minutes and kept pushing for the like-priced replacement, so kudos to her. Her name was Alex.
Click to expand...
Click to collapse
You get her number?
Jk.
It all matters which rep you get. Some are great, some just need to go die in a hole.
Sleek69 said:
Tint can be fixed with screen tweaks, and there are other features on the nexus or other verizon devices that make it surpass the rezound in many ways.
Click to expand...
Click to collapse
It is what it is. Obviously some people like the Rezound more, hence some switching back. I'm glad you made the right decision for you though.
Sent from my ADR6425LVW using xda premium
On a side note - I called VW to confirm it's been delivered - the guy who answered said:
Tech: Can I get your phone number?
Me; ***-***-****
Tech: YOU THE MAAAAAN!!!"
WTF

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