Hi all,
I wonder if anybody has managed to get cracked screen replaced under warranty as its supposed to be this all singing all dancing wonderfully strong glass.
I have never managed to crack a screen before and I now have a hairline fracture across the top.
Surely they overegging their products if there are all these cracked screens.
Also has anybody seen these screens for the wonderful £60 mentioned in the repairing tutorial they all seem to be nearer £130 now.
£130 will be the price of a s/h SG2 when the SG3 comes out prob. I might just wait a bit.
Thanks
Dred.
Dredwerker said:
Surely they overegging their products if there are all these cracked screens.
.
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how many cracked screens are there
"They" are overegging nothing. Gorilla glass is excellent - look at all the smashed iphone screens around.
However, it's not indestructable. It's marketed as "scratch resistant" - not scratch proof and not crack proof. Enough pressure on the screen - any screen -and it will crack, as you have discovered. As indeed did I, but expected nothing else after a tram ran over my old SGS2...
I got a replacement via my insurance. Didn't bother checking to see if it was covered by warranty, because in my case I didn't have a leg to stand on.
Can't see anyone replacing a broken screen unde warranty, but different suppliers=different rules.
FWIW, my PMP (Cowon S9) with Gorilla glass has add umpteen drops and all other sorts of no-nos - sand, keys, you name it. Three years on, not a mark on it.
Gorilla glass is never advertised as crack proof, its scratch resistance.
Gorilla glass 2 is thinner but same strength.
Sent from my GT-I9100 using Tapatalk 2
skimminstones said:
how many cracked screens are there
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There must be quite a few judging by tutorials and replacement glasses and whole lcds on ebay. There is a whole thread on Droids and Gorilla glass cracks.
B3311 said:
"They" are overegging nothing. Gorilla glass is excellent - look at all the smashed iphone screens around.
However, it's not indestructable. It's marketed as "scratch resistant" - not scratch proof and not crack proof. Enough pressure on the screen - any screen -and it will crack, as you have discovered. As indeed did I, but expected nothing else after a tram ran over my old SGS2...
I got a replacement via my insurance. Didn't bother checking to see if it was covered by warranty, because in my case I didn't have a leg to stand on.
Can't see anyone replacing a broken screen unde warranty, but different suppliers=different rules.
FWIW, my PMP (Cowon S9) with Gorilla glass has add umpteen drops and all other sorts of no-nos - sand, keys, you name it. Three years on, not a mark on it.
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Yeah but my desire got dropped and just in general use nothing happened and nor did any of my other phones.
This sg2 gets dropped and its toast. I have had an XDA1 which has faired better than this.
I don't expect indestructable, I wasn't blending it
They advertise it as tough glass, which I think it isn't particularly. My screen is scratched, and I make sure no keys or coins etc.. go in the same pocket.
Dredwerker said:
There must be quite a few judging by tutorials and replacement glasses and whole lcds on ebay. There is a whole thread on Droids and Gorilla glass cracks.
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Yeah, right..... 20 million sold, therefore ebay and some threads=loads cracked.
Don't slag off the glass - you cracked your phone, live with it. You're not the first and you won't be the last. £130 is a bargain.... over £230 where I live
Out of curiosity, how did you crack it?
Dredwerker said:
Yeah but my desire got dropped and just in general use nothing happened and nor did any of my other phones.
This sg2 gets dropped and its toast. I have had an XDA1 which has faired better than this.
I don't expect indestructable, I wasn't blending it
They advertise it as tough glass, which I think it isn't particularly. My screen is scratched, and I make sure no keys or coins etc.. go in the same pocket.
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The factors of height, landing surface and angle the phone make contact with the landing surface are very important on whether your phone's screen survives a drop. The least important factor is the material the screen is made from.
You will hear stories of the same brand of phone being dropped from a couple of centimetres to a couple of metres onto sufaces from carpet to concrete. Plenty have survived what would normally be considered a dead cert to smash the screen and didn't.
It is tough glass, but remember that it is glass and glass breaks.
B3311 said:
Yeah, right..... 20 million sold, therefore ebay and some threads=loads cracked.
Don't slag off the glass - you cracked your phone, live with it. You're not the first and you won't be the last. £130 is a bargain.... over £230 where I live
Out of curiosity, how did you crack it?
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Thank you for your kind help. I have no choice but to replace it. I wanted to gauge the extent of this cracking whilst minor droppage occurs.
I have friends taking the p1ss because I have managed to break "really strong gorilla glass".
I was getting my son out of the car and he pulled on the headphones and it dropped from waist height and has a hairline crack on the glass.
The extent of the problems looked fairly large after bothering to google for it. I know I shouldn't feed the troll but what research have you done in to it. I expect none. Apart from yours haven't broken - wow you must be a scientist.
fred_up said:
The factors of height, landing surface and angle the phone make contact with the landing surface are very important on whether your phone's screen survives a drop. The least important factor is the material the screen is made from.
You will hear stories of the same brand of phone being dropped from a couple of centimetres to a couple of metres onto sufaces from carpet to concrete. Plenty have survived what would normally be considered a dead cert to smash the screen and didn't.
It is tough glass, but remember that it is glass and glass breaks.
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This is why I am asking really. If you blow on it and it breaks then I want to know from a warranty perspective. The material on the SG2 might be particularly brittle or on a certain batch.
Thanks for the replies all
Dredwerker said:
Thank you for your kind help. I have no choice but to replace it. I wanted to gauge the extent of this cracking whilst minor droppage occurs.
I have friends taking the p1ss because I have managed to break "really strong gorilla glass".
I was getting my son out of the car and he pulled on the headphones and it dropped from waist height and has a hairline crack on the glass.
The extent of the problems looked fairly large after bothering to google for it. I know I shouldn't feed the troll but what research have you done in to it. I expect none. Apart from yours haven't broken - wow you must be a scientist.
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Doctor, actually, but I also lecture in Physiology and some Biochem - scientific enough? Or would you prefer my A level in Physics? Both disqualify me from glass stress mechanisms....
Your sarcasm, hilarious as it is, is sadly pointless. And as I stated clearly, I did smash the screen on a previous device.
As fred_up states, there are many factors to account for when you drop your phone. My brother dropped his SGS1 from about 15 cm height. But it landed on the corner of a kerbstone, so it cracked bigtime. I've dropped mine flat onto gravel from about 2m up - screen was spotless, some chips on the "chrome".
Horses for courses. You were unlucky. Tried your insurance?
I know you must be getting annoyed now but, is it a crack, or a deep scratch
I got two nice scratches near the speaker Courtesy mom and wife and their earrings, so now I put on
Protective shield
Sent from my GT-I9100 using Tapatalk 2
i neva go wiv ads ,the drop videos showing "wooow the screens really gr8"
m8 if the thing has to break then it will...its jus sometimes we get lucky,so get it replaced instead of reading more posts........goood luck
atifsh said:
I know you must be getting annoyed now but, is it a crack, or a deep scratch
I got two nice scratches near the speaker Courtesy mom and wife and their earrings, so now I put on
Protective shield
Sent from my GT-I9100 using Tapatalk 2
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Hairline fracture underneath the surface is how I would describe it.
rocky23 said:
i neva go wiv ads ,the drop videos showing "wooow the screens really gr8"
m8 if the thing has to break then it will...its jus sometimes we get lucky,so get it replaced instead of reading more posts........goood luck
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Too true I suppose. Just that if someone advertises something then one has a right to be annoyed. I would be far less annoyed if it had a glass screen on it and not a "corning gorilla glass" screen.
B3311 said:
Doctor, actually, but I also lecture in Physiology and some Biochem - scientific enough? Or would you prefer my A level in Physics? Both disqualify me from glass stress mechanisms....
Your sarcasm, hilarious as it is, is sadly pointless. And as I stated clearly, I did smash the screen on a previous device.
As fred_up states, there are many factors to account for when you drop your phone. My brother dropped his SGS1 from about 15 cm height. But it landed on the corner of a kerbstone, so it cracked bigtime. I've dropped mine flat onto gravel from about 2m up - screen was spotless, some chips on the "chrome".
Horses for courses. You were unlucky. Tried your insurance?
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I was only pointing out the non-scientific nature of both of our methods - Doc
Anyway - the bleedin excess would be more than its worth.
Dredwerker said:
I was only pointing out the non-scientific nature of both of our methods - Doc
Anyway - the bleedin excess would be more than its worth.
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Depends - give insurance companies enough grief, be strong and do not give an inch, and they'll pay to be rid of the hassle
I'm good at that - probably why my car is now insured in my wife's name - they wised up.....
---------- Post added at 11:02 PM ---------- Previous post was at 10:59 PM ----------
B3311 said:
Depends - give insurance companies enough grief, be strong and do not give an inch, and they'll pay to be rid of the hassle
I'm good at that - probably why my car is now insured in my wife's name - they wised up.....
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I irritate enough people here. Think how irritating I can be when there's money at stake. I'm a Tyke...
Lets just say you were unluckly that your screen cracked, as i and many people have been luckly, but for your warranty covering a cracked screen you can only but ask. I personaly think that it wont be covered, as the idea is to cover faults by samsung not your bad luck.
I couldn't help notice yor argument started to delve into science.
Glass is a brittle material and so it can take many fatal blows without showing any signs of damage. But one day a minor impact which would usually have no effect on a brand new piece will be the straw the broke the camel's back. This is because the fatal blows which it suffered previously will have left considerable damage only visible on a microscopic level. This explains why one guy can have his phone fall down the stairs many times and survive but have the screen break because "he blew on it" as Dredwaker put it.
Laboratory tests and can ensure that manufacturing is consistent but real-life will throw in many unexpected variables and odds.
Mech. Engineering student, I know some stuff but not everything
AFAIK, the warranty does not cover physical damages to the phone.
No manufacturer services a device with physical damages on warranty terms, unless resistance to physical stress is in product requirements.
But one day a minor impact which would usually have no effect on a brand new piece will be the straw the broke the camel's back.
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Fractures have tendency to propagate on glass. Any stress, including usual usage in this case, touching, vibration, etc. will propagate it further.
I remember cracking my LCD screen on laptop. At first it was barely a point, I did not touch the screen or apply any pressure, but only from opening-closing the lid+vibration, in a few days almost the whole screen was black.
Related
Im so pissed right now, thats impossible to describe. or i am the unluckiest person in the world, or this glass is a ****.
Ok, i carried the phone in my pocket without screen protector for a month, no scrachs, but now, the FIRST TIME! the phone fell down.. from about 1 meter AT MOST, on a stone floor...
IT SMASHED IN ONE THOUSAND PIECES!
how can a 100gr phone have the power to in 1meter, smash an "almost" indestructible glass? what the **** was that?
if it was scrashed, if it EVEN got a damage on the screen, but one thousand pieces?
Not to mention that i got an Otterbox...
Well im now thinking in taking a new phone, gona fix this one first.
any sugestions of a better phone? dont say sgs2, needs to be now
thanks and sorry for the angry... if anyone wants i can post a pic of the totally **** it became
Pics or it didn't happen.
Sent from my SGH-T959 using XDA Premium App
I agree with jamesd, it is like a windshield on a car, it will not shatter. Also, Gorilla glass is not indestructible, just much harder to scratch and break. go look at the website!
is there a possible it can be a refurb w/o gorila glass? gonna try to find the cam now, if i cant, i will take some pics tomorrow with my girlfriend phone
infestedd said:
is there a possible it can be a refurb w/o gorila glass?
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You mean just for cost reasons? Its not indestructible, but theres no doubt its better than regular glass.
Cant be scrached doesnt mean it cant be shattered. It all depends on the material's physical property. Nexus s would be ur best bet for t mobile or vibrant 4g
Sent from my SGH-I897 using XDA App
what about an desire hd?
Gorilla Glass is much stronger than regular glass but is not unbreakable. It's strength also depends on how thick it is, which varies from one application to the next. If Samsung used a thinner layer either because of expense or to keep the device thinner, it may explain why these screens tend to shatter pretty easily. I will say that I've had my phone for 6 months, have never used a screen protector, and don't have a single scratch anywhere on the screen.
I dropped my phone and it got a crack. It costs $80 to repair
Sent from my SGH-T959 using XDA Premium App
the problem is that i not live in us, and this phone doesnt have support by samsung here, so i will have to buy the lcd+digitizer and fix it myself, ending in about 130 usd
CrazyCharlie said:
Gorilla Glass is much stronger than regular glass but is not unbreakable. It's strength also depends on how thick it is, which varies from one application to the next. If Samsung used a thinner layer either because of expense or to keep the device thinner, it may explain why these screens tend to shatter pretty easily. I will say that I've had my phone for 6 months, have never used a screen protector, and don't have a single scratch anywhere on the screen.
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+1000! Only I've had mine since release day, so, 9 months now!
I see friends phones with the screen protectors on them and no matter how good of a job you do a screen protector looks like ****!
new Phone
Dude get the nexus s, roms and over clocks are gonna be sick. plus they curved the screen a bit, so if it falls, the edges of the phone hit the floor instead of the screen.
Gorilla glass is scratch proof but not more resistant the breakage. And the fact that the glass is end to end, an impact on the side can travel to the side of the glass, where its most susceptible to breaking into pieces, like it happened to you...
I did throw my phone twice on the wall out of anger, didn't happen to my phone luckily... Ur drop must be a peculiar type directly at the weakest point... Silicon cases, ur best bet next time... I had one on when I threw the phone...
infestedd said:
Im so pissed right now, thats impossible to describe. or i am the unluckiest person in the world, or this glass is a ****.
Ok, i carried the phone in my pocket without screen protector for a month, no scrachs, but now, the FIRST TIME! the phone fell down.. from about 1 meter AT MOST, on a stone floor...
IT SMASHED IN ONE THOUSAND PIECES!
how can a 100gr phone have the power to in 1meter, smash an "almost" indestructible glass? what the **** was that?
if it was scrashed, if it EVEN got a damage on the screen, but one thousand pieces?
Not to mention that i got an Otterbox...
Well im now thinking in taking a new phone, gona fix this one first.
any sugestions of a better phone? dont say sgs2, needs to be now
thanks and sorry for the angry... if anyone wants i can post a pic of the totally **** it became
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Click to collapse
Dude, Gorilla glass is a mix-design that makes the glass surface very hard and the material 3 times more flexible than normal glass........BUT.... it still is glass and if you drop any glass and it hits just right .....the glass breaks. Since this type of glass is also a tempered variety when it breaks it shatters.
Me ? I have dropped my phone from 10 feet and nothing so, I ll chalk it up to you being lucky........or unlucky I should say............
adyscorpius said:
Gorilla glass is scratch proof but not more resistant the breakage. And the fact that the glass is end to end, an impact on the side can travel to the side of the glass, where its most susceptible to breaking into pieces, like it happened to you...
I did throw my phone twice on the wall out of anger, didn't happen to my phone luckily... Ur drop must be a peculiar type directly at the weakest point... Silicon cases, ur best bet next time... I had one on when I threw the phone...
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Click to collapse
You threw you vibrant not one but two times on the wall and still it survived while this guy only dropped it once and always kept it safe yet had it shatter to pieces with the first unfortunate accident.
What a cruel world.
So apparently I lent the tablet to my sister to get the hang of it (I know what they say about women and technology) but yeah soon to regret, After cleaning up and making the screen all shiny I noticed a rather long 1" scratch on the screen, I thought it was something that a little damp cloth can wipe off turns out it's actually scratched the screen. I've never dropped the tablet but I can't say the same when women handle it (No offense ladies, if ever)
I wouldn't mind if the sides got dented, but that 1" of deep scratch shattered my heart to pieces. So question is, I thought the glass was GorillaGlass, dafuq samsung? I've had a 3Gs for almost a year or more, and there isn't a single dent/scratch on that screen despite the heavy usage on it, same with my 8 month old Galaxy S.
They say it's Gorilla Glass, but what's that really mean?
Just wondering if she wears any rings, such as diamonds? Maybe it got dragged across the screen. Just a thought or do you know what caused it already?
Really sorry to hear, cause I would be going nuts about it. Not at her per say, but just having that scratch would make me nuts.
Just another quick thought. If it was for her to get used to, I would ask for hers before she scratches it. Surely have yours convinced her she can't live without her own.
If you can read this it was sent using my GT-P7510.
Misledz said:
So apparently I lent the tablet to my sister to get the hang of it (I know what they say about women and technology) but yeah soon to regret, After cleaning up and making the screen all shiny I noticed a rather long 1" scratch on the screen, I thought it was something that a little damp cloth can wipe off turns out it's actually scratched the screen. I've never dropped the tablet but I can't say the same when women handle it (No offense ladies, if ever)
I wouldn't mind if the sides got dented, but that 1" of deep scratch shattered my heart to pieces. So question is, I thought the glass was GorillaGlass, dafuq samsung? I've had a 3Gs for almost a year or more, and there isn't a single dent/scratch on that screen despite the heavy usage on it, same with my 8 month old Galaxy S.
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Click to collapse
*grumble. the thanks button is way too close to the quote button....
It's gorrilla glass, but unfortunately, it's made of glass, not gorrillas. But yes, it's the same stuff as used in lots of consumer electronics. Ask Du Pont if you want more info. Scratch resistant, not scratch proof...
Misledz said:
So apparently I lent the tablet to my sister to get the hang of it (I know what they say about women and technology) but yeah soon to regret, After cleaning up and making the screen all shiny I noticed a rather long 1" scratch on the screen, I thought it was something that a little damp cloth can wipe off turns out it's actually scratched the screen. I've never dropped the tablet but I can't say the same when women handle it (No offense ladies, if ever)
I wouldn't mind if the sides got dented, but that 1" of deep scratch shattered my heart to pieces. So question is, I thought the glass was GorillaGlass, dafuq samsung? I've had a 3Gs for almost a year or more, and there isn't a single dent/scratch on that screen despite the heavy usage on it, same with my 8 month old Galaxy S.
Click to expand...
Click to collapse
Yes, it's gorilla glass. Yes, it's resistant to scratches. No, it's not immune to them. It WILL get scratched if you chop your vegetables on it, it will get broken if you drop it from 2 meters, it will look like Swiss cheese if you shot at it with a minigun.
On a more realistic note, it can also get scratched by diamond rings, by putting it on the floor/table face-down, by pulling it in and out of a tight case if some sand somehow gets in the case, ...
Lending my device to other people is why I always have it in a case and why I have a screen protector on it.
If you're sure your sister is the one who made the scratch, and she is buying her own one, I'd ask her to trade the devices or something.
There are also some products around that claim they can remove scratches, but I don't have any experience with them.
Putting a screen protector on might just change the flow of light in a way that'll hide the scratch, but it can also do it in a way that'll make it even more visible/annoying. I believe The Invisible Shield was also said to be very good with hiding scratches, some people say that you can barely see any big scratches after it's on for a week or two. But again, no experience with that so I can't really say...
nightmarebadger said:
Yes, it's gorilla glass. Yes, it's resistant to scratches. No, it's not immune to them. It WILL get scratched if you chop your vegetables on it, it will get broken if you drop it from 2 meters, it will look like Swiss cheese if you shot at it with a minigun.
On a more realistic note, it can also get scratched by diamond rings, by putting it on the floor/table face-down, by pulling it in and out of a tight case if some sand somehow gets in the case, ...
Lending my device to other people is why I always have it in a case and why I have a screen protector on it.
If you're sure your sister is the one who made the scratch, and she is buying her own one, I'd ask her to trade the devices or something.
There are also some products around that claim they can remove scratches, but I don't have any experience with them.
Putting a screen protector on might just change the flow of light in a way that'll hide the scratch, but it can also do it in a way that'll make it even more visible/annoying. I believe The Invisible Shield was also said to be very good with hiding scratches, some people say that you can barely see any big scratches after it's on for a week or two. But again, no experience with that so I can't really say...
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I'd love to put on a screen protector but it kinda kills the whole idea of "Gorilla Glass" I don't know if you watched the initial release before the 2G iPhone came out and they kept talking about how Gorilla Glass was one of the best inventions and so the praise went on, the had some live demo's and it was amazing (2 years ago). I don't really know if the glass on the tablet is not thick enough? or it's just a really thin glass pane? I do appreciate the feedback and thank you @slack for the free "thanks" hahaha, then again I too have a leather case (for the 7510 series) but people often mistake it for "ZOMG IS DAT AN IPAD?" and that disappointment on apple sheeps when you tell them it's a Galaxy Tab, they go like, "what's that?"..*FLIP TABLES AND *****
Putting on a protective screen is like wearing a condom while attempting to get a woman knocked up or better yet, giving a bulletproof vest to a tank, Best example I could think of so far, sorry . I'm not dissing android but putting on screen protects kinda adds another layer at which the device makes it harder to read your "touch" or electric impulses are they call it, I had one that came free with my initial Galaxy S and it was horrible, worst thing ever. Touch was less responsive and you had to press it hard enough like them old school vending machines.
Misledz said:
I'd love to put on a screen protector but it kinda kills the whole idea of "Gorilla Glass" I don't know if you watched the initial release before the 2G iPhone came out and they kept talking about how Gorilla Glass was one of the best inventions and so the praise went on, the had some live demo's and it was amazing (2 years ago). I don't really know if the glass on the tablet is not thick enough? or it's just a really thin glass pane? I do appreciate the feedback and thank you @slack for the free "thanks" hahaha, then again I too have a leather case (for the 7510 series) but people often mistake it for "ZOMG IS DAT AN IPAD?" and that disappointment on apple sheeps when you tell them it's a Galaxy Tab, they go like, "what's that?"..*FLIP TABLES AND *****
Putting on a protective screen is like wearing a condom while attempting to get a woman knocked up or better yet, giving a bulletproof vest to a tank, Best example I could think of so far, sorry . I'm not dissing android but putting on screen protects kinda adds another layer at which the device makes it harder to read your "touch" or electric impulses are they call it, I had one that came free with my initial Galaxy S and it was horrible, worst thing ever. Touch was less responsive and you had to press it hard enough like them old school vending machines.
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Click to collapse
Yes, I've watched a lot of stuff about gorilla glass, but I've also done some live testing at my university (we got a batch of pieces to compare it to normal glass). I even have the specific results somewhere ...
All in all yes, it's a great improvement. It is seriously resistant to scratches, it's much much (and I mean MUCH) harder to break, but still, it isn't perfect.
I wouldn't say your bulletproof vest - tank example is completely appropriate here, since a bullet shot at a tank wouldn't compromise the tanks usability (at least not mostly, there are some extreme cases when it might, but let's leave that stuff to Hollywood) - but a scratch on the screen of a tablet definitely would. And a screen protector does help against scratches from diamond rings.
I have an Ultra Crystal SGP and I haven't noticed the screen responsiveness to lower. The only thing that is bad about it is that it gets dirtier faster and seems to reflect light a bit more. I also don't have to press any harder then I had to without the protector, as soon as I touch it (actually a little bit before ) the touch is recognised. If you feel your screen responsiveness diminishes, you can also applications to raise the "touchscreen sensitivity".
Thanks for the feedback mate, once again
I might think about getting one of those "Armor" screen protectors. Hopefully when sharing the tablet among family or friends I can atleast be assured the tablet is safe.
Diamond ring would do it if someone brushed the screen with back of their hand
Sent from my GT-P7510 using xda premium
Misledz said:
I'd love to put on a screen protector but it kinda kills the whole idea of "Gorilla Glass" .
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Click to collapse
Disagree, Mate, I have a Zagg protector and a case as well. For the expense of a 32GB 10.1, I'm not about to risk damage. Other poster is right: it is made of glass afterall not gorillas.
Also, like another thing best kept covered; there's very little loss of sensitivity when its covered.
Don't be penny wise and pound foolish.
Cheers lads!
Im usually not a fan of screen protectors on my phones but when i bought my tab at best buy they had the zagg invisibleshield for $15. It wasnt easy to put on and it looked pretty bad at first but once it dried out It pretty much disappeared. I dont even notice it anymore. A 10" screen is bound to get scratched up. Im glad i did it.
I got a scratch on my screen, and It had to be a scratch because I couldn't wipe it off even with a few different cleaners.
A few months later - the scratch is gone!!!
Yes, I'm saying it healed itself. That's my story and I'm sticking to it.
I have a scratch that just appeared on my Tab... I am the only one who uses it, and I keep it in a cover, didnt put the screen just to get mad, ordered one today..., 1 question: is it realy Gorila GLASS?, I dont think so!
Sent from my GT-P7500 using XDA
Having a screen protector does defeat the purpose of the gorilla glass. However, I would rather have that extra measure of protection and just replace the screen protector every few months.
I wonder how much does a replacement screen cost from the local showrooms?
Misledz said:
I wonder how much does a replacement screen cost from the local showrooms?
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Click to collapse
I am waiting for a price quote I asked for, when I get it I'll share it. It will be for the Portuguese market but anyways a reference price...
i use a screen 'protector' but really it is more of an anti glare filter
InTents said:
Having a screen protector does defeat the purpose of the gorilla glass. However, I would rather have that extra measure of protection and just replace the screen protector every few months.
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Click to collapse
animatechnica said:
i use a screen 'protector' but really it is more of an anti glare filter
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That as well
Used to have an invisibleSheild on an older phone but I hated the feel of the thing. Feels rubery, very unpleaseant!
I don't know for other brands but I'd realy go for something that repels the finger prints... I always have to clean the thing :|
t1mman said:
Used to have an invisibleSheild on an older phone but I hated the feel of the thing. Feels rubery, very unpleaseant!
I don't know for other brands but I'd realy go for something that repels the finger prints... I always have to clean the thing :|
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I was about to say that, as good as it protects, it's more like a condom on the phone, a dry one.
What ticks me off about it is when you sweat through your jeans the whole screen becomes a mess and the phone (The one I had it on) could barely read my touch.
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
A few fine sand particles against the glass in a pocket will do more than two sets of keys.
Sent from my HTC One X using xda app-developers app
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Normal glass won't even scratch if you take a key to it. Sand particles are what gets you.
Sent from my GT-I9300 using Tapatalk 2
If you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
☞ sent from my GS3
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Click to expand...
Click to collapse
I am not allergic to either. The problem is that I ordered the TRIDEA ALIKE case on 8th June from ebay but there were some manufacturing problems and the case delivery got delayed. It should be here in a weeks time. There are no decent screen protectors available in the local market. The ones that are available on ebay will take 2 weeks to be delivered to my country. With the case still not delivered, I am still contemplating about ordering a screen protector online or waiting for it to hit the stores.
f you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
Click to expand...
Click to collapse
No one in their right senses would think of not putting a screen protector on a costly phone. Like I said, I was waiting for some screen protectors to hit the local markets since I already had a bad experience with shopping for a case online. I ordered it a month back and it's still not here.
I heard that the Galaxy s3 comes with an additional coating that repels oil. Could it be possible that I have only scratched this coating and not the actual glass. If yes, how can I tell the difference?
white_android said:
No one in their right senses would think of not putting a screen protector on a costly phone.
Click to expand...
Click to collapse
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Speak for yourself sunshine
Click to expand...
Click to collapse
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
@ white_android, Your not getting any Sympathy from me and besides, it takes a certain kind of individual with your type of courage to advertise their COMPLETE STUPIDITY !
Case in point !
No where in your first post did you say that you took precautions to protect your $500+ high tech toy ! It almost sounds like your blaming Samsung for your stupidity and you wanted support from other users here !
ISN'T HAPPENING DUDE !
@phoenix
What makes you think I am stupid? I have had 2 phones with gorilla glass before I got my s3 and none of them got a single scratch on them ever. I started using a screen protector when my phones were a couple of months old since its human nature to not care much about old things.
I was waiting for a good screen protector to be available in the local stores because I only just got the phone and thought It was okay to wait for sometime before I get a screen protector. I had no idea the S3 screen was going to be this delicate.
white_android said:
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
Click to expand...
Click to collapse
If I was in your situation, I would not use the phone untill I get screen guard.
Every screen gets scratches even if its scratch resistance.
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
Scratches don't affect the functionality of the device. Suck it up.
Also, scratch resistant not scratch PROOF.
If I was in your situation, I would not use the phone untill I get screen guard.
Click to expand...
Click to collapse
What screen protector do you recommend. Something that I can get quickly and has good quality. I know SGP makes the best ones but are they available in India. Ordering online means having to wait a very long time for the shipping! ;(
Scratches don't affect the functionality of the device. Suck it up.
My first reaction when I saw the scratches was "here we go" with a deep breath! . I am still feeling sad but I hope these are the last scratches I get on this awesome phone.
Click to expand...
Click to collapse
white_android said:
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
Click to expand...
Click to collapse
1 SGS1, unscratched. 3 SGS2s, one with small scratch on screen and many chips in bezel, one with totally smashed screen (tram ran over it), one unscratched. 1 SGS3, tiny scratch on screen. 1 Lumia 800, unscratched (unused, to tell the truth).
I can barely see the scratch on the SGS3, it's ca. 3mm long, upper right of screen. And as said, since it was my fault for taking it to a beach, that's even less reason to beat myself up about it.
Screenguards seem to be the way forward for you. I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Resale value!
I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Click to expand...
Click to collapse
That makes sense. I hate the fact that I have to treat my phone like a living thing. I am only going to do this to get a good resale value on my phone when I decide to upgrade just like i did with my older phones.
Anyway, does anyone have the answer to my question. How can i tell whether i scratched the screen or the coating!
Scratch resistant =/= scratch proof.
Sent from my HTC One X using xda app-developers app
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
I find a screen protector is the equivalent of wearing a condom during sex.... .
I don't wear a condom either.... I am married mind.
B3311 said:
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Click to expand...
Click to collapse
I agree. I hate screen protectors and it killed me to spend $13 for the Rearth case for this phone lol
Sent from my GT-I9300 using Tapatalk 2
adamhill212 said:
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
Click to expand...
Click to collapse
In fairness, mine hasn't lasted the last 3 days on the beach.. It was hidden in my bag but sand gets everywhere. A few small scratches, but so be it my phone is staying naked.
My 2 week old s6 edge screen has cracked. It has been in the clear view case the whole time, never dropped and today i saw a crack that runs straight from the left hand edge near the bottom all the way to the top in the middle of the phone.
ShannonA said:
My 2 week old s6 edge screen has cracked. It has been in the clear view case the whole time, never dropped and today i saw a crack that runs straight from the left hand edge near the bottom all the way to the top in the middle of the phone.
Click to expand...
Click to collapse
Sorry for your loss man!
Sent from my SM-G925I using XDA Free mobile app
Pics or it never happened. Maybe you were just unaware when it hit something hard or maybe squished in your pocket.
Im pretty sure i got a dud unit because gorilla glass 4 should be tough as nails.
ShannonA said:
Im pretty sure i got a dud unit because gorilla glass 4 should be tough as nails.
Click to expand...
Click to collapse
I'm sure it's not! my 2 days old s6 edge already got a scratch on the screen! I put it in my pocket all the time with no other stuff. I'm thinking of exchanging it.
The screen scratches very easily.
It scratches easy yes, but it shouldn't really crack easily.
madpete said:
It scratches easy yes, but it shouldn't really crack easily.
Click to expand...
Click to collapse
Cracks in hard materials tend to start and propagate along weak spots, therefore scratched glass cracks much more easily than smooth glass. The whole trick to Gorilla Glass is to produce as smooth a surface as possible, and to harden the surface to make it more resistant to scratching, thus less prone to cracking. So, if it scratches easily, it probably cracks easily too.
http://www.corninggorillaglass.com/en/technology/technology-overview
CafeKampuchia said:
Cracks in hard materials tend to start and propagate along weak spots, therefore scratched glass cracks much more easily than smooth glass. The whole trick to Gorilla Glass is to produce as smooth a surface as possible, and to harden the surface to make it more resistant to scratching, thus less prone to cracking. So, if it scratches easily, it probably cracks easily too.
http://www.corninggorillaglass.com/en/technology/technology-overview
Click to expand...
Click to collapse
I actually think its the coating on the glass that that scratches rather than the glass itself personally, Corning didn't really make a big deal about scratch proofing with GG4 but more about shatter resistance.
Either way I don't think a light surface scratch (not a deep gouge) should cause a crack, and if it does then I'd expect it to be covered.
madpete said:
I actually think its the coating on the glass that that scratches rather than the glass itself personally, Corning didn't really make a big deal about scratch proofing with GG4 but more about shatter resistance.
Click to expand...
Click to collapse
Per the article I linked above, two important features of Corning's manufacturing process are to prevent surface imperfections in manufacturing and hardening the surface of the glass to prevent scratching (a form of surface imperfection) in use. Those two things are what make Gorilla Glass more shatter resistant then traditional glass.
OUTSTANDING SURFACE QUALITY:
Corning’s proprietary fusion process gives Gorilla Glass the same superior surface as all of our high technology display substrates. This extraordinarily precise, highly automated process produces glass with exceptionally clean, smooth, flat surfaces and outstanding optical clarity.
DAMAGE RESISTANCE:
Gorilla Glass is chemically strengthened through an ion-exchange process that creates a deep compression layer ["hardening" in laymen's terms] on the surface of the glass substrate. This layer acts as “armor” to reduce the introduction of flaws.
Click to expand...
Click to collapse
madpete said:
Either way I don't think a light surface scratch (not a deep gouge) should cause a crack, and if it does then I'd expect it to be covered.
Click to expand...
Click to collapse
Nearly every piece of glass in your life is cut by intentionally scratching it followed by a light application of force. Here's a video of a man cutting 19mm (3/4") thick glass. The depth of the cut is a tiny fraction of the thickness of the material. You might even think of it as a "light surface scratch," as you say above. And he didn't have to drop it from a height of 6' break it.
My suspicion is that Corning has not yet perfected the manufacturing process for complex shapes, given the number of complaints of scratched and broken displays on the S6 Edge.
same here
damn.. the same thing happened to me just about 10 minutes ago. The difference is that it happend when the phone was in my own hands and I was peacefully browsing.. all of a sudden I heard a soft cracking sound. mine is also 2 weeks old, it is always in its case and literally there is not even a tiny scratch on it. Front and rear glass is like brand new. Wtf???
Going to pay a visit to the local Samsung service point..
Any updates...?
Hi there, any updates on this?
I just recognized this phrase in the starting post: "today i saw a crack that runs straight from the left hand edge near the bottom all the way to the top in the middle of the phone."
Almost exactly like mine! Mine is starting approximately from the middle of the left edge, curving up to the top. Could this be a coincidence? Anyway I brought mine to the local
service point on Monday and no questions or interrogation... I was told that it will be ready within a week or two. Something smells a bit fishy, but let's just hope that this will not
happen to more and more people.
Same exact thing happened to my screen.
I have the same exact crack in my screen. This HAS to be a design flaw. Samsung and T-Mobile were no help. They told me to shell out the money to get it fixed. I've only has it for 1 month!!!
SMHannon4343 said:
I have the same exact crack in my screen. This HAS to be a design flaw. Samsung and T-Mobile were no help. They told me to shell out the money to get it fixed. I've only has it for 1 month!!!
Click to expand...
Click to collapse
Hi,
How did it happen? Was it in use, or in a case, pockets or elsewhere at the time it happened?
We should compare our phones' manufacturing place, probably this is no coincidence from now on... I have mine at home, but will check it later today and post it.
Mine is also from T-Mobile... How strange. Can I ask which country are you guys from? I'm from Hungary.
Will get back to this thread when I get back home.
edit: you can use your IMEI number to identify the manufacturing place, there are plenty of places on the web where you can do this.
Just checked mine...
If you cannot find a good analyzer online, just check the imei, remove the first SIX digits, note the next two, and you should have 7 digits remaining.
Mine is ike: xxxxxx-06-xxxxxxx - this means that it was manufactured in Hong Kong, China, or Mexico.
Here are the codes:
01 or 10: Finland
(Mobile manufactures in Finland are of the best quality)
00: Original factory made mobile
(Mobiles manufactures in original factory are of best quality)
02 or 20: Emirates
(Mobiles manufactured in Emirates are of Average to good quality)
30 or 03: Korea
(Mobiles manufactured in Korea are of good quality)
04 or 40: China
(Mobiles manufactured in china are average as well as good quality but not as good as 00, 01 or 10)
05 or 50: Brazil, USA or Finland
(Good quality mobiles)
06 or 60: Hong Kong, China or Mexico
(Average quality mobile phones)
08 or 80: Germany
This indicates that your mobile is manufactured in Germany and is of fair quality.
13: Azerbaijan
Mobiles manufactured in this country are of low to medium quality
source: deohill.com
Anyone else? I'm getting really curious...
Mine cracked too, had mine for 3 days and it cracked from the top right all the way to the bottom left. I have no idea what caused it to happen as it was always handled with care.
cracked in a week
My screen just cracked after one week of purchase. I noticed a bubble on the left side of the screen, I touched it and the screen spilt from left to right. Never dropped, in a heavy duty case, with a screen protector. My imei number is 06 according to the post above.
I spoke to Samsung and they said that this is considered damage to to phone and that it would void my warranty, but seeing how it has only been a week they would see what they could do.
When asked if this is a common problem he responded that this was the first call of this nature.. hmm
I'll let you guys know how it turns out for meeting. As for the rest of you, I suggest calling samsung and referring them to this forum.
3 week crack
I had the same issue, I have checked other forums and have not seen anything in regards to this besides this thread. I had a case on it from the moment I took it out the packaging. The phone was never mishandled or dropped the case is perfect and always stayed in either my pocket with no other items or on a flat surface. Took the phone out of my pocket after not looking at it for a couple of hours and saw the crack on the right side that extends up and down the entire side and through the exact center of the phone.
At first the phone still functioned normally but now the screen does not work at all. Has anyone else experienced this? I called samsung and verizon and went into the local verizon wireless store and they all told me the normal shpeel about how they don't recognize this as a problem and I needed to pay for the repairs.
After 3 weeks of struggling...
Finally. Relief.
I contacted Samsung, after T-Mobile's official service told me that I am the one who caused the screen to crack, despite T-mobile's official resolution that the phone has NO signs of any physical damage.
Samsung requested the original documents I have received after the purchase. I have also sent them the photos I made from several angles showing the crack. After a few days they contacted me,
apologized for the inconvenience and offered to replace the damaged screen.
All in all, this ended well. Hope you guys can achieve this soon, I suggest everyone to inquire at Samsung.
ps.: a friend of mine had the same issue with a regular S6 (not the edge version). Considering this and the above posts, something smells fishy...
Has anyone experienced the digitizer stop working along where the crack is after it happened?
A few people at reddit are reporting that the glass visor on the back of the 6P (on the camera hump) has spontaneously shattered on their phones. The phone was sitting on a table, not being used, and the glass suddenly just cracked.
https://www.reddit.com/r/Android/comments/3rwc6p/nexus_6p_back_glass_window_has_just_spontaneously/
This recalls the days when people reported similar experiences with the glass back on the Nexus 4. Some at the time speculated it had to do with heat differentials that the glass back of the Nexus 4 could not handle.
In the case of the 6P, some people in the thread say that the glass visor on the back of the phone directly abuts the surrounding metal, without the sort of plastic buffer ring that usually separates screens from a metal chassis. This means there is no protection for the glass visor from sheer forces (against the edge of the glass, rather than the face of the glass). Apparently Gorilla Glass is designed to take direct impact to the surface of the glass, at the cost of being less resistant to sheer forces. Others in the reddit thread also suggest that the metal body expanding at a different rate, due to temperature differentials, could produce the necessary sheer force to shatter the glass visor.
Anyone here experiencing problems with the glass visor shattering?
cb474 said:
A few people at reddit are reporting that the glass visor on the back of the 6P (on the camera hump) has spontaneously shattered on their phones. The phone was sitting on a table, not being used, and the glass suddenly just cracked.
https://www.reddit.com/r/Android/comments/3rwc6p/nexus_6p_back_glass_window_has_just_spontaneously/
This recalls the days when people reported similar experiences with the glass back on the Nexus 4. Some at the time speculated it had to do with heat differentials that the glass back of the Nexus 4 could not handle.
In the case of the 6P, some people in the thread say that the glass visor on the back of the phone directly abuts the surrounding metal, without the sort of plastic buffer ring that usually separates screens from a metal chassis. This means there is no protection for the glass visor from sheer forces (against the edge of the glass, rather than the face of the glass). Apparently Gorilla Glass is designed to take direct impact to the surface of the glass, at the cost of being less resistant to sheer forces. Others in the reddit thread also suggest that the metal body expanding at a different rate, due to temperature differentials, could produce the necessary sheer force to shatter the glass visor.
Anyone here experiencing problems with the glass visor shattering?
Click to expand...
Click to collapse
Been posted already.
No issues here yet, also my Nexus 4 is still going strong without a case and no shattering either.
italia0101 said:
Been posted already.
No issues here yet, also my Nexus 4 is still going strong without a case and no shattering either.
Click to expand...
Click to collapse
Oh, thanks, sorry to repost. I looked and couldn't find a thread. It will be interesting to see if this turns out to just be a few unlucky people or a more widespread issue.
[Edit: Since no one seems to be able to find the other thread or it may actually have been about something else--people dropping or bending their phones--I'm going to assume that this is in fact the only thread currently on the topic of the glass visor spontaneously cracking on it's own when the phone is not being touched or handled by the user at all.]
italia0101 said:
Been posted already.
Click to expand...
Click to collapse
Where is the original thread link? So we all discuss it there.
i say its a user error. I.E dropped, intentionally, or accidentally
enough with these posts gosh!! phone is rock solid!
Sounds like the kiddos in the other thread bending their phones being careless... just more people being careless. I have abused mine to an extent, wasn't able to bend any edges and certainly haven't broken the glass. I even dropped it hardwood already, no damage.
designgears said:
Sounds like the kiddos in the other thread bending their phones being careless... just more people being careless. I have abused mine to an extent, wasn't able to bend any edges and certainly haven't broken the glass. I even dropped it hardwood already, no damage.
Click to expand...
Click to collapse
This is definitely not what happened with the people in the reddit thread. Their phones were sitting on a table, not being handled at all, and they suddenly heard cracking sounds and the glass cracked on its own. So some sort of flaw in the glass or stress from the metal body on the glass (or both) caused the cracking.
From the OP of the reddit thread (and a couple others there report similar experiences):
https://imgur.com/u2ILh24
Well that was a surprise. For me, and the cat. It was sat on a table next to me when I heard the glass snap, leaving a little snowfall of shavings on the table under it. It's now continuing to crack away to itself.
See: https://www.reddit.com/r/Android/comments/3rwc6p/nexus_6p_back_glass_window_has_just_spontaneously/
Click to expand...
Click to collapse
Anyone here at XDA experience this?
cb474 said:
This is definitely not what happened with the people in the reddit thread. Their phones were sitting on a table, not being handled at all, and they suddenly heard cracking sounds and the glass cracked on its own. So some sort of flaw in the glass or stress from the metal body on the glass (or both) caused the cracking.
From the OP of the reddit thread (and a couple others there report similar experiences):
Anyone here at XDA experience this?
Click to expand...
Click to collapse
Sounds like people just want to make up BS just because they weren't careful with their phone
While I am an honest person, if I weren't and managed to break the glass on my phone, I might be inclined to claim spontaneous breakage to get it warrantied. Take this crap with a grain of salt. There are a lot of folks that would do and say just about anything to avoid forking out the cash to replace their phone themselves when they busted it.
ga9213 said:
While I am an honest person, if I weren't and managed to break the glass on my phone, I might be inclined to claim spontaneous breakage to get it warrantied. Take this crap with a grain of salt. There are a lot of folks that would do and say just about anything to avoid forking out the cash to replace their phone themselves when they busted it.
Click to expand...
Click to collapse
I could see this being the case. Drop straight onto the back considering visor is raised from rest of the device.
designgears said:
Sounds like the kiddos in the other thread bending their phones being careless... just more people being careless. I have abused mine to an extent, wasn't able to bend any edges and certainly haven't broken the glass. I even dropped it hardwood already, no damage.
Click to expand...
Click to collapse
I fear that. The darn thing is so slippery. I ordered a intelliglass thing that I have on my N5 which works great and keeps the naked look. But I do moisturize my hands a lot these days.
bobby janow said:
I fear that. The darn thing is so slippery. I ordered a intelliglass thing that I have on my N5 which works great and keeps the naked look. But I do moisturize my hands a lot these days.
Click to expand...
Click to collapse
Haha! I'll give you that one.
I think that Nexus community is these days worse than Samsung or iphone fanboys. Anything that is pointed out of the device that there is fault is always said "shut up I love my N<3xus" While this 6P is clearly having major design flaws.
And this comes from a guy who has pre-ordered this phone and can't wait to get my hands on it but I don't want to close my eyes of those stupid design flaws.
So far what is it 2 or 3 cases of back visor smashed ....how many phones sold?......user error
btort1 said:
Sounds like people just want to make up BS just because they weren't careful with their phone
Click to expand...
Click to collapse
ga9213 said:
While I am an honest person, if I weren't and managed to break the glass on my phone, I might be inclined to claim spontaneous breakage to get it warrantied. Take this crap with a grain of salt. There are a lot of folks that would do and say just about anything to avoid forking out the cash to replace their phone themselves when they busted it.
Click to expand...
Click to collapse
We've already been down this road with the Nexus 4. People can put their head in the sand and refuse to believe it, but it is possible for glass parts on phones to break on their own, either due to temperature differentials or flaws in the overall design of the phone body (that puts stress on glass parts in ways they were not designed to handle). If you actually bother to read through the reddit thread, you can see there are a number of people knowledgeable about materials science explaining how this can happen.
In any case, it would be a dumb way to make up a story to try to get the phone replaced under warranty, precisely because people are inclined not to believe these stories and because people lack the sophistication to understand how glass can break in this way.
So, I don't doubt this really happened. Again if you bother to read the reddit thread, you can see the people involved seem credible.
The real question is: Will this turn out to be a fluke with a couple phones or is this going to be a more widespread problem?
cb474 said:
We've already been down this road with the Nexus 4.
Click to expand...
Click to collapse
I remember loads of cases of back glass broken.
I had N4 for a year and then my gf had it. She is not as careful as me. Phone been dropped few times and no problems.
So I really hope its not a problem in here
Sent from my Nexus 6P using XDA Free mobile app
CandyAndy said:
I think that Nexus community is these days worse than Samsung or iphone fanboys. Anything that is pointed out of the device that there is fault is always said "shut up I love my N<3xus" While this 6P is clearly having major design flaws.
And this comes from a guy who has pre-ordered this phone and can't wait to get my hands on it but I don't want to close my eyes of those stupid design flaws.
Click to expand...
Click to collapse
3 or 4 glass issues over thousands of shipping
Yeah you are right... we should not act like fanboys,
it's clearly a design flaw spreading out all over the world !!
wazka2 said:
I remember loads of cases of back glass broken.
I had N4 for a year and then my gf had it. She is not as careful as me. Phone been dropped few times and no problems.
So I really hope its not a problem in here
Click to expand...
Click to collapse
Yes, just as there were many broken glass backs on the iPhone 4 and looking around a little it seems to be a pretty common problem with the Galaxy S6 and Note5. I have no doubt there will be many broken glass visors on the Nexus 6P, from people droppping it. I have been pretty lucky, with my Nexus 4; dropped it a couple times over the years, even on concrete, and no broken glass back; although I never took the original plastic covering off the back in the hopes that would protect it some.
But, just to emphasize the point, since most people are totally missing the point, what is being discussed in this thread is a design flaw in which the visor shatters on its own, not due to users dropping the phone. This could be due to rapid temperature differentials or to flaws in the way the glass visor abuts the aluminum body and is put under sheer stresses, for which the glass was not designed.
*
Matrix_19 said:
3 or 4 glass issues over thousands of shipping
Yeah you are right... we should not act like fanboys,
it's clearly a design flaw spreading out all over the world !!
Click to expand...
Click to collapse
Not that many people have the phone yet. Many people may also not be posting about the issue online. So your "3 or 4" out of thousands are pretty much just made up numbers. Three or four have been reported. There could be more out there. And not that many people have the phone yet. Once the shipping numbers are more in the millions, then will see how common it is.
In any case, whatever happens, it does not mean that it is not a stupid design decision to use extra glass (a fragile material) where it is not necessary. Especially when so many other phones have already demonstrated why this is a bad idea. Even if the spontaneous shattering visor issue turns out to only affect very few people, the fact will remain the 6P is more vulnerable to damage when dropped than necessary. Since people carry their phones everywhere and constantly take them in and out of their pockets, it's a device that should be designed with durability in mind. You can't prevent every accident, but you can minimize the damage they cause.
I wish Google had learned their lesson from the Nexus 4. Sure, a small glass visor is better than an entirely glass back like on the Nexus 4. But it's still unnecessary. I'll bet Samsung will not put a glass back on the Galaxy S7 or Note6, realizing that it was a bad idea like everyone else who's tried it. This will leave only Google with the dubious distinction of repeating the glass on the back of the phone mistake twice. Not only can Google not learn from others mistakes, they can't even learn from their own.