Help me unlock an 800 - Nokia Lumia 800

I am looking for anyone who can help me.. i have tried everything.. every website i have found on or off this forum to unlock my t-mobile UK locked lumia 800. Everyone has given me a refund back and been unable to help me.. I live in australia and am a student so simply buying a new one is not affordable for me.. i have tried calling t-mobile int he uk numerous times endured lengthy costly calls only to have them tell me they cant help me because i am not a t-mobile customer..
Initially i was in contact with the person that i purchased th phone off and t-mobile sent them an unlock code for me which they passed on.. BUT it doesnt work?? the code is wrong or faulty.. and they have since ceased contact with me rendering me handicapped with a glorified gps camera..
SO i offer say this
1. Can anyone suggest a way for me to unlock my phone
2. Is anyone who is a t-mobile customer who would be willing to ring them up on my behalf (i would provide you with all the information about my phone) and get an unlock code for me..?

luminated said:
I am looking for anyone who can help me.. i have tried everything.. every website i have found on or off this forum to unlock my t-mobile UK locked lumia 800. Everyone has given me a refund back and been unable to help me.. I live in australia and am a student so simply buying a new one is not affordable for me.. i have tried calling t-mobile int he uk numerous times endured lengthy costly calls only to have them tell me they cant help me because i am not a t-mobile customer..
Initially i was in contact with the person that i purchased th phone off and t-mobile sent them an unlock code for me which they passed on.. BUT it doesnt work?? the code is wrong or faulty.. and they have since ceased contact with me rendering me handicapped with a glorified gps camera..
SO i offer say this
1. Can anyone suggest a way for me to unlock my phone
2. Is anyone who is a t-mobile customer who would be willing to ring them up on my behalf (i would provide you with all the information about my phone) and get an unlock code for me..?
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Click to collapse
Did you try to flash stock unbranded firmware? Idk if this overwrites simlock but you can try it.

simlock is not flashing dependant to any firmware. it is hard-written to eeprom or PM or something similar.
anyway if this site http://sim-unlock.net/site/Nokia/Lumia 800/ shows temporarily unavailable then you are temporarily out of luck!!

I was in a position simialr to you.
I can only guess that T-Mobile were sending out erroneous unlock codes, as the first one I received from my seller didn't work. After a few months and some shouting at him, he called T Mobile back and got an 'update' code which worked.
Is the owner's email address accesible to you? Try sending him a reasonable email advising him that he just needs to give T Mobile a quick ring and they can sort it all out. If not, get more details from whatever service you used to buy it from him (ebay, etc) and send him a stronger email.
If he sold you an unlocked lumia and you agreed to take the locked one WITH an unlock code (a fully unlocked phone delivered in two stages) then he does have an obligation to either provide it or give a refund (as he has missold a good).
Edit:
I do have a T Mobile account and would be willing to give it a try getting you an unlock code. PM me.

pm sent

Related

[Q] about simlock

hi all
i've bought a T-mobile HD2 from someone in USA online.it's locked to T-mobile,so i called the USA T-mobile CS rep for an unlock code.surprisingly,that man was quite happy to unlock my phone for me,for free,
AS LONG AS i can get someone in USA with a T-mobile account(anyone,not just the seller who owned the phone) to call the company's customer service and ask them to unlock my phone.
do you really think it's possible that someone who only has an account can unlock others' phones just by giving T-mobile a call? that man convinced me that all i need to do is to give that person IMEI code and my email address and ask for a favour.it doesn't cost anyone anything and doesn't affect that person's account either.how good is that.
please give me some advice on this if you have had a similar experience. if it does work,can anyone in USA with a T-mobile account be so kind to do me a favour? please leave a message or email me if interested.i would really appreciate it!
thanks
John
Check this thread out! - http://forum.xda-developers.com/showthread.php?t=601611
thanks. but the thread is mainly talking about getting an unlock code OUTSIDE tmobile.if there is a way to get the code FROM tmobile,which is safer,why not try?and it doesn't sound to me very difficult,so this is what i am asking:is it easy/not easy to get a code from tmobile USA?
john

[Q] Streak's unlock code is not found! Why?

I bought a dell streak AT&T (full price) from BestBuy usa. Then i returned to VietNam. But i can't use my streak because it requires unlock code.
I tried to contact with many code provider, but they said that my unlock code is not found (rebelsimcard - unlockallcellular - dellstreakunlock.)
I called for AT&T and they talked me that " streak's unlock code is not found"
Then i called for Dell Support over 6 times. They gave me a service number and number phone to contact with them after 2 weeks. Now I called for them and my phone went out of minute after a hour for waiting (I spent over 60$ just to call for them althought that is number phone toll free because I live in VietNam)
I tried to contact with Dell support thought email. But It can not be to register by Viet Nam user and live chat service is not supported for Dell Streak
I were very disappointed. they said that can not to find unlock code for me. I'm look like a unlucky guy. because they got some problems with my dell streak. they request me to give my streak back for them to check in 30 days. you know, i live in vietnam and i can't fly to usa just to give streak back for them. it's not fair because i paid full price for that thing.
Now i got pda streak without phone. I don't know what I have to do with it. I took much time for it, but i got nothing. It's not fair. It is not my fault!
That's all my situation. Who can help me?
Thanks for reading !
Good luck to all you !
how about mailing your dell streak back to the us?
or you could get a rebelsim or go to dellstreakunlock.com
I would imagine that Dell wouldn't normally have permission to give out unlock codes since they are carrier locked. Usually the carrier provides the unlock code. If AT&T says they can't find your unlock code, but it is locked to them, I think they may be making a mistake.
Keep calling them and ask them for the unlock code. You could also call the BestBuy you purchased it from to ask them for assistance -- my opinion is that BestBuy has a lot of experience with dealing with AT&T, but that all depends on how nice the person you get is.
If you decide to call AT&T yourself, just prose the question: "How come the phone is locked to AT&T and yet AT&T doesn't have the unlock code?"
Sounds like a ridiculous situation to me because they can say they can't give it to you, but really doesn't make sense they don't have it. Try asking for their manager.
luxubuok said:
That's all my situation. Who can help me?
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Click to collapse
You can easily unlock it. The first thing you need to do is to determine whether your phone can be unlocked or not. There is software to do that. It tells you whether your Streak is "unlockable". If yes, unlock it with that same software. You can download it for free. The download site is:
http://www.unlockstreak.com/pages/download-dell-streak-unlock-software
at&t will make a case and you should get the code via email in a few days just call them back thats how i got mine was very simple and good luck!

[Q] unlock codes (cellunlock.net seems best bet)

if anyone knows of a site that will sell unlock codes online please comment. I live outside the US and want to buy this phone online but will need an unlock code.
I have already contacted some sites but they don't have an idea yet if/when they will get them
EDIT: supposedly swiftunlock.net and gsmliberty.net work, but no proof yet rather than words from users.
EDIT: pictures of atrix running under Bell operator unlocked
EDIT: most users report that cellunlock.net work, 40$ but with a 50% discount using the android50 code.
To find your IMEI, type *#06#
search“Atrix unlock" on google
Im also interested in unlock codes but please serious sites.
Hi Guys, I believe the Atrix will come unlocked. It is a world phone which I think means you will be able to insert a SIM card from over seas and it will work. Also I have heard that if you buy the phone and call ATT and tell them you are going over seas to use it they will give you the unlock code. But then again these are things that I have heard and wont be able to verify until I get my Atrix in the mail.
no phone from a carrier sells unlocked. i already tried att twitter account to get an unlock code but got a friendly no. maybe if i buy it a month later i could call att from venezuela with gmail to try and score an unlock code.
i have seen lots of sites:
mobileunlocked.co.uk supposedly sells it at 15$
unlockitnow.com supposedly has it too.
gsmliberty.net at 10$.
globalunlock.com seems serious and admitted they don't have it.
For the over seas thing to work with att you needed to have been in contract with them on that phone for 6 months or something
franciscojavierleon said:
no phone from a carrier sells unlocked.
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In central europe 95% of the cariers only give you unlocked phones .
And on top of that you can use almosst every phone with every carrier.
Pommes_Schranke said:
In central europe 95% of the cariers only give you unlocked phones .
And on top of that you can use almosst every phone with every carrier.
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Click to collapse
sorry, meant to say US carriers
If anyones used one of these unlocking service please respond back.
I'm curious if i'll be able to unlock right away.
Berserk87 said:
If anyones used one of these unlocking service please respond back.
I'm curious if i'll be able to unlock right away.
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Click to collapse
mobileunlocked.co.uk told me that all motorola codes are either 8 or 16 numbers and just rely on the IMEI and not the specific model.
find it on ebay
I'd also love to see this baby unlocked. I traveling to the US in 1 month and expect to buy one.......I'm crossing my fingers until then hoping for someone that guarantees to have an unlocked atrix
kidqian said:
find it on ebay
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Click to collapse
748$ on ebay, no thanks. And sadly, with my venezuelan credit card i need to buy the phone on a site that allows me to ship to a different address than on my credit card's billing address.
That leaves only amazon i think, but i may be wrong. If people know of other sites i would like to hear about them
unlockitnow.com just answered my email saying that they are selling the unlock codes right now. don't know if they are trustworthy
drock212 said:
Hi Guys, I believe the Atrix will come unlocked. It is a world phone which I think means you will be able to insert a SIM card from over seas and it will work. Also I have heard that if you buy the phone and call ATT and tell them you are going over seas to use it they will give you the unlock code. But then again these are things that I have heard and wont be able to verify until I get my Atrix in the mail.
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Click to collapse
This is completely incorrect. An AT&T world phone merely allows you to use the phone with an AT&T SIM outside the country at exorbitant rates.
Please don't post your guesses or misinformation, it only confuses people who are in need of help & then gets parroted elsewhere to other sites.
Ok, starting to freak out a bit here as a friend will buy the phone and bring it back to Germany for me this week; is there a risk that there might not be a way to remove the sim lock from the phone? I mean, all phones are eventually unlocked, aren't they? Even a guy at one AT&T shop I called on Saturday said that it shouldn't be a problem, just to go one of all the companies that are providing unlock keys on the web.
Don't want to be stuck with an unusable 400-500 $ brick..
according to the info i am handling motorola's phones are one of the easiest to unlock. if you are that desperate try the links i have posted and write to them.
i have posted a link on the pricing thread that lists the phone at 550$ unlocked over at mobilecityonline.com
http://www.mobilecityonline.com/wir...ganic&utm_term=AtrixATTU&utm_campaign=froogle
perdurabo2 said:
This is completely incorrect. An AT&T world phone merely allows you to use the phone with an AT&T SIM outside the country at exorbitant rates.
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Click to collapse
Well...that's not quite right. Because AT&T uses GSM tech, if you can unlock the phone, you absolutely can take out the AT&T SIM and swap it for a local one. I do it all the time when I travel: I buy a (local to where I happen to be) rechargeable SIM and I pay local rates rather than getting gouged by AT&T.
You must unlock the phone to do that, though.
i use theunlockr.com.
graemegb said:
i use theunlockr.com.
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that site sucks. they don't have a link on the home page to buy unlocked codes, i had to go to "unlocking 101" under "wireless 101" and from there visit the "unlock for free" which tells you to call your provider after 3 months and at the end says "we sell them too", i tried the link: http://theunlockr.com/store/unlock-my-phone/ and it doesn't even load.

Received a Working Sim Unlock Code from at&t!

Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
patrick92260 said:
Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
Click to expand...
Click to collapse
Do you have to be an AT&T customer for that? I tried calling them and even speaking with the supervisor, with no luck, supervisor was even more insisting about the exclusive deal and no unlock till May.
patrick92260 said:
Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
Click to expand...
Click to collapse
Great news!
How do I find my SIM PIN code?
netgh0st said:
Do you have to be an AT&T customer for that? I tried calling them and even speaking with the supervisor, with no luck, supervisor was even more insisting about the exclusive deal and no unlock till May.
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Click to collapse
I'd assume you won't have much luck if you aren't a current att customer. The supervisor who put in the unlock request told me that they can submit an unlock request for any phone except the iPhone which has to be out of contract to be unlocked. My lumia is under contract but I've also been with att for at least 7 years.
1 hour of battling. 1 agent escalated to sup, no result. Another agent and another escalation, no results for me.
g00p said:
1 hour of battling. 1 agent escalated to sup, no result. Another agent and another escalation, no results for me.
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Click to collapse
Same fore me - no real battling though and "only" 30 mins on the phone for nothing. Agent also spoke with supervisor. June was what they told me (so much for "it's the same for all Lumia 920s, not just your device..."). And, of course, they even don't have the codes yet.
Idk why they won't budge for you guys, the only thing I can say is keep trying until you get an agent who will submit the unlock request for it.
patrick92260 said:
Idk why they won't budge for you guys, the only thing I can say is keep trying until you get an agent who will submit the unlock request for it.
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Click to collapse
Will do. I tried to gently push him to still submit a request, even though it fails, so that I had something in return (if it is just the negative reply from the unlock team) to follow up with. However, he would not submit the request because it would be the same result as he is telling me - no code available for my IMEI yet.
I'm currently very busy at work so I can't spend 30-60mins each day chatting with AT&T. Will try in a week or two.
BTW, I guess you being a long-time AT&T customer could have also been influential. I am a 2-day customer because I cancelled service again due to bad voice quality at my work location. However, paying the ETF, I fulfilled my contractual obligations so I'm only asking AT&T to fulfill theirs (3.1 of the Wireless Customer Agreement)...
dullerm said:
Will do. I tried to gently push him to still submit a request, even though it fails, so that I had something in return (if it is just the negative reply from the unlock team) to follow up with. However, he would not submit the request because it would be the same result as he is telling me - no code available for my IMEI yet.
I'm currently very busy at work so I can't spend 30-60mins each day chatting with AT&T. Will try in a week or two.
BTW, I guess you being a long-time AT&T customer could have also been influential. I am a 2-day customer because I cancelled service again due to bad voice quality at my work location. However, paying the ETF, I fulfilled my contractual obligations so I'm only asking AT&T to fulfill theirs (3.1 of the Wireless Customer Agreement)...
Click to expand...
Click to collapse
Yeah my lumia is under contract but yes I have also been a customer for at least 7 years. The problem is there is no standardization with these unlock requests so it seems like it's just the luck of the draw of who you talk to... I'd be really surprised if you got a denial email, it seems like the difficult part is just getting the agent to submit the unlock request...
patrick92260 said:
Yeah my lumia is under contract but yes I have also been a customer for at least 7 years. The problem is there is no standardization with these unlock requests so it seems like it's just the luck of the draw of who you talk to... I'd be really surprised if you got a denial email, it seems like the difficult part is just getting the agent to submit the unlock request...
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Click to collapse
I in same boat as Dullerm, just tried 3 times with no movement to escilate to receive unlock code. Urrrgggg. Wish I didn't rush into this phone, and bought it in Canada. They are telling me in May the code will be released.
hello all,
any news about the unlock?
yair26 said:
hello all,
any news about the unlock?
Click to expand...
Click to collapse
sure, I'll play...
It's the standard exclusive device wait for 6 months after release rule on AT&T for contract phones. Dunno about other carriers.
So whenever you bought it, plus 6 months, you can sim unlock it.
schettj said:
sure, I'll play...
It's the standard exclusive device wait for 6 months after release rule on AT&T for contract phones. Dunno about other carriers.
So whenever you bought it, plus 6 months, you can sim unlock it.
Click to expand...
Click to collapse
thanks for that..i know that i need to wait 6 months for at&t unlock but there other way that some1 try with success?
yair26 said:
thanks for that..i know that i need to wait 6 months for at&t unlock but there other way that some1 try with success?
Click to expand...
Click to collapse
Apparently there is no way at all to unlock currently except thru ATT. I guess that is harder than I expected b/c it seems no one in this thread has been able to get an unlock code. It just depends on the CSR you get on the phone, I got them to unlock it on my first call to them so I guess I just got very lucky.
guys, I'm from Ukraine
please tell me. Can I write to at & t email?
What information do I need to write that would have been any result ..?
and in advance sorry for my spelling mistakes))
I called them back in Dec 2012 and got the unlock code from at&t; however the code only 11 digit and will not work.
Does anyone know or could confirm how digit the code should be?
Also, does it have to be a T-Mobile chip or any GSM chip will work?
Sent from my SCH-I510 using xda app-developers app
zimone91 said:
guys, I'm from Ukraine
please tell me. Can I write to at & t email?
What information do I need to write that would have been any result ..?
and in advance sorry for my spelling mistakes))
Click to expand...
Click to collapse
Unfortunately, there seem to be very few people who managed to get an unlock code from AT&T, and most of them were long-term AT&T customers. If you are not a customer, neither phone nor e-mail support is likely to get you anything meaningful. We'll just have to wait and hope that codes will leak out to 3rd parties earlier than next May.
netgh0st said:
Unfortunately, there seem to be very few people who managed to get an unlock code from AT&T, and most of them were long-term AT&T customers. If you are not a customer, neither phone nor e-mail support is likely to get you anything meaningful. We'll just have to wait and hope that codes will leak out to 3rd parties earlier than next May.
Click to expand...
Click to collapse
we just have a little different situation.
I read a lot of reviews of people saying who unblocked the technique in support just that they bought on ebay, and the seller told them that it is unlocked.
simply put, they pressed on pity!
and it worked! but now I do not know if it will work so ...
databaseguy said:
I called them back in Dec 2012 and got the unlock code from at&t; however the code only 11 digit and will not work.
Does anyone know or could confirm how digit the code should be?
Also, does it have to be a T-Mobile chip or any GSM chip will work?
Sent from my SCH-I510 using xda app-developers app
Click to expand...
Click to collapse
should be 20 digit code and any none att sim should work
entering the unlock code
for those who tried the 20 digit code for the lumia 920. try this. i had that problem with my lumia 900 from at&t i got the code and entered it and it would not accept the code. i had to use all ten tries and then it asked me to enter MY PUK code. i then entered the exact same unlock code as the PUK code and it unlocked the nokia lumia 900. my theory was that i never activated the phone with an at&t sim card i just bough it and popped in my foreign sim. i tried it with multiple unactivated nokia lumia 900s from at&t and it work. so if you bought a lumia 920 but didn't activate it with an at&t sim card this may be the reason the unlock code didn't work, you can either activate the phone with an at&t sim or try this process that i've used.

working SIM unlock guide ?

none of the posts in this forum are related to unlocking the phone - it is just a bunch of paid links for a "maybe" working unlock service
where are the applications to do the actual unlocking - why no one is giving proper unlocking tips ?
Please post here only if it is actually working unlock software or guide - NONE OF THE PAID CRAP PLEASE!
smile_nik said:
none of the posts in this forum are related to unlocking the phone - it is just a bunch of paid links for a "maybe" working unlock service
where are the applications to do the actual unlocking - why no one is giving proper unlocking tips ?
Please post here only if it is actually working unlock software or guide - NONE OF THE PAID CRAP PLEASE!
Click to expand...
Click to collapse
Read the other threads. The only way to get an unlock code for an AT&T Lumia 920 is if you are an AT&T customer and push the customer support really hard. There might be some other requirements such as being on a business account too. I am on a business account with AT&T and was able to get a 920 unlocked after spending an hour with the customer support.
Any site claiming to be able to unlock an AT&T Lumia 920 is a scam, plain and simple. Third parties MAY be able to after May 9th.
not a AT&T customer - T-Mobile UK
problem is that here on this site was always the place you can find the tools to free you phone but for Nokia Lumia 920 there no useful posts for SIM unlock.
smile_nik said:
not a AT&T customer - T-Mobile UK
problem is that here on this site was always the place you can find the tools to free you phone but for Nokia Lumia 920 there no useful posts for SIM unlock.
Click to expand...
Click to collapse
There is no problem, there just is not any unlock codes for the Lumia right now. Unless you are an ATT customer and no longer under contract you will not be able to unlock your phone. Your best bet is to get a Rogers version which is already unlocked as stock.
As you said all the sites for the 920 are scams and those claiming they have done it are working for or being paid by those same sites.
Solarenemy68 said:
There is no problem, there just is not any unlock codes for the Lumia right now. Unless you are an ATT customer and no longer under contract you will not be able to unlock your phone. Your best bet is to get a Rogers version which is already unlocked as stock.
As you said all the sites for the 920 are scams and those claiming they have done it are working for or being paid by those same sites.
Click to expand...
Click to collapse
I believe the point here has nothing to do with carriers, but software plug in to generate code from phone directly.
Vangink said:
I believe the point here has nothing to do with carriers, but software plug in to generate code from phone directly.
Click to expand...
Click to collapse
Nothing exists yet. Only carriers / Nokia has the codes at this point.
flash new firmware
So
Just to get things clear
say I have a locked Lumia 920 (EE carrier UK)
if I will flash a new firmware with NaviFirm+ 1.7 and Nokia Care suite
Like RM-821 GLOBAL WHITE SWAP (059Q5C7)
wouldn't it unlock the sim lock?
:cyclops:
sabichos said:
So
Just to get things clear
say I have a locked Lumia 920 (EE carrier UK)
if I will flash a new firmware with NaviFirm+ 1.7 and Nokia Care suite
Like RM-821 GLOBAL WHITE SWAP (059Q5C7)
wouldn't it unlock the sim lock?
:cyclops:
Click to expand...
Click to collapse
Firmware has no affect on the SIM. The SIM controls what carrier you connect to as it is the SIM that you actually are paying for in your contract. So in answer to your question, you can flash till your heart goes poof, it will make no difference. The phone will still be locked to what ever carrier the SIM was programmed for.
yes - flashing it not going to remove the SIM lock -already try few times
I wonder how many of you have heard of JTAG.
Too bad most people dont seem to know how to use it (or can afford that kind of equipment).
I would try to find a "unlocker" who you can actually talk too (face to face). I personally would use an online unlocker too BUT, it just seems weird having asian people try to convinve you they are american citizens, selling %100 authentic unlock codes. I also see bad reviews.
My Advice:
Look for some guy (or girl) who works at a phone carrier station store (one that sells multiple brands of phones). Perhaps they can JTAG Unlock or Factory Unlock your phone.
OR
Go to your phone carrier (not the one locked to the phone) In person, and explain how you have this locked phone but would LOVE to use it on their service. If they refuse, just keep asking "why not?". Try to justify your use on their service (meaning, tell them that they are supposed to be obligated to unlock).
OR
If you are really bent on getting a carrier unlock, go to the locked carrier and then tell them you accidentally purchased the phone second hand, thinking it would work with your network. If they refuse to unlock (under any terms or licence) then ask for a refund. If they refuse, then get mad. They just ripped you off.
OR
Contact customer support of the manufacter of the phone. Explain that both your, and the phone's locked carrier refuse to unlock, and you feel that their brand (the phone's) is really dissapointing to you. Most companies used to give free stuff to sad or rageing customers for free - perhaps you can get an unlock.
In the end: The truth will set you free. Unlocking should be free, but as time goes on, codes become more complex.
Good luck getting a free unlock. Im not saying its impossible, but it is all about time, money, branding, and customer satisfaction. And believe it or not, that all costs money. They (the locked carrier) lose money everytime someone hacks, exploits, or JTAGs their devices, which is why they usually come priced by duration of service or fixed fees.
Hope this helps. My texting hands are tired!
Sent from my SGH-S730M
FINALLY!!!
Well, on my 4th call to ATT customer service I managed to get the rep to open a case, he gave me a case number and said I should be receiving an email within a week with my unlock code because I purchased the phone outright and it is not tied to my contract!!! you see, I dont have att service but my in-laws do, for a long time now....So, I called about 4 days ago and said I had a new phone that my children (impersonating a 60 yr old woman) bought for me because they knew how much I hated my current phone, so I registered it on my account and what not, then I explained to the rep that I was traveling to europe and that I needed to use my phone there with a local carrier because I did not want to incur any extra expenses with att, they then proceeded to ask for my IMEI and then to tell me that my phone was not eligible to be unlocked because there was an agreement between Nokia and att, I asked what should I do, that I couldnt believe that I had to purchase a phone in europe, that I was with att because of their 'easy ways' etc......I was transferred to another rep who just explained in detail why the phone could not be unlocked and told me that I should try to "rent a phone"......I initially stated that I was staying in europe for about one week and I was very very nice!, well, they would not help me. TODAY I called with a NOT SO NICE ATTITUDE, i stated that I was traveling to europe and would be staying for maybe 5 months, that I had called previously and was told that I could not be helped but that a friend of the family which was in my same circumstance, had his phone unlocked, so I was calling back because of this, because I had been with att for about 10 yrs and I needed to be able to use my phone, blah blah blah.... well the lady rep told me that my phone was not eligible to be unlocked (after i provided my imei), that I had not met the requirements for this, which were to have the phone for at least 1 year, etc.... I told her that the phone was purchased outright from my children who knew how much I hated the phone THAT WAS TIED TO MY CONTRACT, well, the rep started to get nasty and i did as well, I told her to transfer me to a superior which she did, then, I got a male rep on the phone who was very nice and basically explained to me in depth what this other lady said, I then said that I did not understand how other people that have not been with att for so long have been able to get the unlock code when traveling abroad, and I am not being helped, etc etc.... he then said that because there is an exclusivity agreement and the phone is tied to a contract that I could not have it unlocked, then I explained that the phone that I purchased on the contract was my older one, that the lumia was given to me by my children and that they paid around 500 dlls for it, that to please escalate this to the unlock team who sent my 'friend' an email unlocking his device, then the rep said that he was going to open a case to see if they could help me since i purchased the phone 'outright'!!
......SO, now I just have to wait!! hopefully it works out!!!!
SORRY FOR THE LONG POST BUT ALL OF THIS POINTS TO:
1) Find a friend or family member that is in good standing with att and ask them if you can impersonate them
2) KEEP CALLING THEM!!! You'll get there in the end..... It only took me 4 phone calls!
I will let you know if it works!!! :fingers-crossed:
p.s I just could not wait until May 9th, blame it on my ADHD!!!!!

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