My problem is that I cannot connect my Galaxy S II to computer. When I try to connect it only says "unknown device". I have tried with newest Kies and without Kies. With multiple computers with Vista and Windows 7 32bit. Also downloaded Samsung Galaxy S drivers manually from web but with no avail. And I have tried with Usb-debugging on and without it. I also tested USB-mass storage setting but it does nothing. Computer also says "unknown device" when I try to connect phone while in download mode.
The charging works btw.
When I connect the cable my phone just makes the normal sound but the mass storage android man newer appears to top tray. I have also made factory reset and cache delete from recovery but with no luck.
I would like to flash different rom with Odin but I cannot do that when the connection is not working. My current rom is official XXLPQ ics. The usb cable isn't the problem because I have tried with different cables which work normally with other phones.
Is the warranty repair only solution? Really wouldn't want to be without my Galaxy during the repair time.
Sounds like it's going to need a check over, if it wasn't for the fact you have tried multiple computers AND leads, as I had a similar problem but found it was down to my PC needing a fresh install.
Unless others with similar experiences have advice it doesn't sound good, as though pins 2, 3, or 4 have problems maybe, or that the board within the phone has bent up or down through rough handling/tug on the cable.
When did it start happening? I had a fright by tripping over the phone while plugged in, and ripped the plug out while launching the phone across the room. It broke the charger and thought I'd killed the port on the phone, but found if I propped the plug up and put weight on the phone it would connect, like this...
hxxp://i.imgur.com/y1bPj.jpg
Might work if the board has got a whack like mine did.
Sub Atomic Specialist said:
Sounds like it's going to need a check over, if it wasn't for the fact you have tried multiple computers AND leads, as I had a similar problem but found it was down to my PC needing a fresh install.
Unless others with similar experiences have advice it doesn't sound good, as though pins 2, 3, or 4 have problems maybe, or that the board within the phone has bent up or down through rough handling/tug on the cable.
When did it start happening? I had a fright by tripping over the phone while plugged in, and ripped the plug out while launching the phone across the room. It broke the charger and thought I'd killed the port on the phone, but found if I propped the plug up and put weight on the phone it would connect, like this...
hxxp://i.imgur.com/y1bPj.jpg
Might work if the board has got a whack like mine did.
Click to expand...
Click to collapse
I received it like this. Only 4 months old though. I tried to bent the cable plug slightly when connected to computer but it didn't help.
check wiv diff cable..
install phone drivers in kies...
check usb port on phone and pc ,if any debris then clean...
android on tray -drag down and c if u can connect as storage...
rocky23 said:
check wiv diff cable..
install phone drivers in kies...
check usb port on phone and pc ,if any debris then clean...
android on tray -drag down and c if u can connect as storage...
Click to expand...
Click to collapse
As I mentioned earlier I have tried all that.
Related
Yesterday I plugged my phone into my PC and went to set it to mount as mass storage but the USB connected notification wasn't there. The phone charged fine off the USB, just didn't see the PC.
I thought this may be a PC issue until going to use it on my HD Multimedia dock, phone wouldn't recognize the dock was attached. Then went and tried it in the car dock, same thing, phone charged but didn't go into cardock mode.
Also not sure if this is related but since then battery has been discharging quite quickly.
Please help.
Regards
Bruce.
Hi, did you use the original cable ?
I noticed that the cable from my galaxy S II didn't work with the razr droid !
Brahim93 said:
Hi, did you use the original cable ?
I noticed that the cable from my galaxy S II didn't work with the razr droid !
Click to expand...
Click to collapse
Yeah, i did use the original cable.
bigblueyeti said:
Yesterday I plugged my phone into my PC and went to set it to mount as mass storage but the USB connected notification wasn't there. The phone charged fine off the USB, just didn't see the PC.
I thought this may be a PC issue until going to use it on my HD Multimedia dock, phone wouldn't recognize the dock was attached. Then went and tried it in the car dock, same thing, phone charged but didn't go into cardock mode.
Also not sure if this is related but since then battery has been discharging quite quickly.
Please help.
Regards
Bruce.
Click to expand...
Click to collapse
This will probably solve ur problem:
Uninstall all motorola from PC
Reinstall motocast 1.29
Connect ur razr in every mode, and wait it reinstall the drivers.
Cheers
Thanks, but it's the phone that's not recognizing the usb cable is plugged in. I've tried it on three PCs and the darn thing will only charge, not give usb connection options.
Get a small paintbrush and a can of Dust-Off or other compressed-gas sprayer.
Hold the phone between your knees with the USB port up. Swirl the brush around inside the USB jack while blowing air into it at the same time.
Try it now.
Micro USB jacks have a very nasty habit of collecting pocket lint. It can prevent the cables/plugs on any device from making a solid electrical contact.
This will likely become a routine operation that you perform once a week or so.
You can buy micro-USB rubber plugs that protect a female jack from damage and dirt. You should try the usual places to find one; Amazon, DigiKey, Fry's, JameCo, etc.
If this doesn't get it, you may be looking at either replacing the jack (if you can un/solder very small things), or replacing the phone itself.
PS: If you have geeky friends who like pranks, get a high-powered magnifying glass and check for Scotch Tape on the USB jack contacts. I've done this to an obnoxious iPhone FanBoyz phone before. I confessed before his battery was completely dead...
bigblueyeti said:
Thanks, but it's the phone that's not recognizing the usb cable is plugged in. I've tried it on three PCs and the darn thing will only charge, not give usb connection options.
Click to expand...
Click to collapse
Connect it into back usb.
Sent from my XT910 using Tapatalk 2
Did anyone ever find a solution to this? I'm having the exact same issue, have tried clearing out the USB port, different cables and every port on my PC. It charges on connection but doesn't recognise that it is connected to a computer rather than a power port.
Any advice?
Mithre said:
Did anyone ever find a solution to this? I'm having the exact same issue, have tried clearing out the USB port, different cables and every port on my PC. It charges on connection but doesn't recognise that it is connected to a computer rather than a power port.
Any advice?
Click to expand...
Click to collapse
Are you on stock or custom rom ?
SAJdroid said:
Are you on stock or custom rom ?
Click to expand...
Click to collapse
Stock. I'm thinking of doing a factory reset as it has been freezing a lot recently and I suspect its a software issue, but I was hoping to do a proper backup first, however I lost root a while ago when I updated to ICS . I don't know if the freezing and not recognising computer could be two sides of the same issue?
My SGS2 keeps disconnecting and reconnecting the usb with my computer. This is hapenning for quite a long time now.
I keep hearing the windows connect/disconnect usb sound when my phone is plugged in, making it unable to recognize the device.
Today, it finally didn't had this problem for a while, so I took my chance to get back to stock ROM (because I need to send my phone to Samsung for camera problems). So I flashed stock ROM with ODIN, but I encoutered a problem: it didn't get further than the boot animation.
When I tried to reflash, ODIN didn't recognize my phone anymore, just like before. When I plug in my SGS2 to my computer while on download mode, it just keeps reconecting the USB, so the device can't be installed.
Tried a different computer. It kept being connected, but that comp sucks and it couldn't recognize my phone at all. My own computer also has problems recognizing the SGS2, but also has the problem that it can't stay connected.
Things to know:
- Other usb devices do stay connected, it's just for my sgs2
- I've tried different USB hubs etc., reinstalling Kies, uninstalling drivers.
- It does keep charging the phone, even when the computer makes the disconnect sound. That makes it even weirder!
Basically I'm seriously out of clues how to revive my phone
I don't want to send it to Samsung, scared of losing warranty.
You guys are my last hope!
to start the ball rolling, YOU SHOULDNT BE connecting sgs2 to a HUB, thats probably the fault, second, have you tried a different usb lead or a different computer with the same lead to either verify if its the phone or lead at fault??
No one on here can answer your question because it sounds like a hardware issue, wire or hub or charger port, but it is an elimination process and only you can do that.
If you try everything and still get no joy, restore your pc to an earlier point, uninstall the samsung drivers and re-install them etc etc.
I very much doubt its a software problem tho, looking at what you tried already, lots of people use hubs, if youre flashing roms and your connected to a hub then ya play a dangerous game and risk soft bricking your phone, most of the time odin wont recognise your phone through a hub, same if ya usb lead is too long, itll charge but no data. always connect it directly to the pc usb 2 port.
gazza35 said:
to start the ball rolling, YOU SHOULDNT BE connecting sgs2 to a HUB, thats probably the fault, second, have you tried a different usb lead or a different computer with the same lead to either verify if its the phone or lead at fault??
No one on here can answer your question because it sounds like a hardware issue, wire or hub or charger port, but it is an elimination process and only you can do that.
If you try everything and still get no joy, restore your pc to an earlier point, uninstall the samsung drivers and re-install them etc etc.
I very much doubt its a software problem tho, looking at what you tried already, lots of people use hubs, if youre flashing roms and your connected to a hub then ya play a dangerous game and risk soft bricking your phone, most of the time odin wont recognise your phone through a hub, same if ya usb lead is too long, itll charge but no data. always connect it directly to the pc usb 2 port.
Click to expand...
Click to collapse
Ow, I think I used the wrong word. I meant to say port instead of hub.. Translation fail there. So that's not the problem, I've put the cable directly into the USB port.
I think you are right about the hardware problem. I'm just not sure where the problem is. I only have one cable, so I can't test that atm. But like I said, the connection problem does NOT occur on another computer. It keeps the device connected (as an unknown device though).
So it's weird: it looks like a SGS2 hardware problem, but on the same time it has a different problem on a different computer. It's really confusing...
Thanks for the quick reply by the way
sebas156 said:
Ow, I think I used the wrong word. I meant to say port instead of hub.. Translation fail there. So that's not the problem, I've put the cable directly into the USB port.
I think you are right about the hardware problem. I'm just not sure where the problem is. I only have one cable, so I can't test that atm. But like I said, the connection problem does NOT occur on another computer. It keeps the device connected (as an unknown device though).
So it's weird: it looks like a SGS2 hardware problem, but on the same time it has a different problem on a different computer. It's really confusing...
Thanks for the quick reply by the way
Click to expand...
Click to collapse
Android Sync manager Wifi is the answer you're looking for ^^
no more plugging in this... mounting that...
NB, has a pc side component
King_Rat said:
Android Sync manager Wifi is the answer you're looking for ^^
no more plugging in this... mounting that...
NB, has a pc side component
Click to expand...
Click to collapse
Then please explain me how I could ever do that when there is no working ROM on my phone. I'm stuck on the 'restore with Kies' screen, like I told in my post (yes, still). And how it will ever work with ODIN? It won't...
Now not any computer is connecting with my sgs2. It just doesn't show anything (not even unknown device). I'm going to try to buy a new cable. Is it needed to buy a Samsung cable? Because it's harder to find than just a regular usb to micro usb cable (and more expensive ). This is my last hope. When it's not working, I need to send it to Samsung.
sebas156 said:
Then please explain me how I could ever do that when there is no working ROM on my phone. I'm stuck on the 'restore with Kies' screen, like I told in my post (yes, still). And how it will ever work with ODIN? It won't...
Now not any computer is connecting with my sgs2. It just doesn't show anything (not even unknown device). I'm going to try to buy a new cable. Is it needed to buy a Samsung cable? Because it's harder to find than just a regular usb to micro usb cable. This is my last hope. When it's not working, I need to send it to Samsung.
Click to expand...
Click to collapse
You need to replace your usb board within your phone. New part can be found on ebay for around $10. It's a really simple task replacing it. No soldering or anything.
It's been well documented on these boards.
Sent from my GT-I9100 using Tapatalk 2
Having a strange problem with my phone atm.
The other day I tried connecting to my PC (Win 7) to try and root my phone, only to find that my computer wouldn't recognize the phone. I've had this problem once before with my old Droid X, and that was due to me accidentally reversing the power lines on a homemade USB Host cable, which ultimately fried the USB port.
I thought maybe something similar had happened, as i've been using another homemade Host cable for charging the phone lately. This cable had never given me problems in the past, but I thought maybe something came lose and shorted. However, using that same cable, I can connect a mouse or a keyboard to my phone no problem, so I know that the USB port is still working. Because of this, i'm under the impression that the phone is maybe stuck in host mode?
I thought it might be the cable I was using, but I just bought a fresh one and it's doing the same thing: I'll hear the Win 7 device connected tone go off twice, but it won't show up with the rest of my drives, and the USB connection icon won't show up in the status bar on the phone, although the phone charges fine.
Tried factory reset, didn't help.
Also tried it on two different computers, and no dice. All the computers have the Motorola Device Manager installed.
Any ideas?
EDIT: ****! Wrong section
EDIT: Dunno if this is "progress", but after cleaning the port out with rubbing alcohol, and reinstalling the motorolla device manager, I now get a "USB device not recognized" error every time I plug the thing in... Mouse still works fine though.
Fixed it, for anybody who actually is reading this.
First, since my phone worked fine as a USB host, I tried taking one of my cables and grounding pin 4 to turn it into a Host cable.
No dice. I noticed a resistor on pin 4 though, which I thought was kinda weird for something that's supposed to be floating.
Then I read up about the whole "motorola factory cable" thing. Took the same cable, undid the Host mod, and then pulled out the resistor. Voila! Problem solved.
I guess the "Universal" in "Universal Serial Bus" was just a joke, right?
First, i apologize if there is already a thread regarding this, but everything ive came across searching on google/xda has come to no avail.
i just got the i777, plugged it into my computer and nothing happens. on my phone it says "mtd connected" and charges.
ive turned on usb debugging, installed samsung kies, installed the drivers, tried the "dial *#7248#(or whatever it is), ive tried 3 different usb cables, all the usb ports on my laptop (brand new alienware), and also 2 other laptops. nothing works
my computer also makes the sound that its been connected. if i go into device manager it shows as Other devices > 7 CDC's with the yellow exclamation mark
if someone .could PLEASE help me it would be much obliged, all i want to do is start flashing again
chuckles_prs said:
First, i apologize if there is already a thread regarding this, but everything ive came across searching on google/xda has come to no avail.
i just got the i777, plugged it into my computer and nothing happens. on my phone it says "mtd connected" and charges.
ive turned on usb debugging, installed samsung kies, installed the drivers, tried the "dial *#7248#(or whatever it is), ive tried 3 different usb cables, all the usb ports on my laptop (brand new alienware), and also 2 other laptops. nothing works
my computer also makes the sound that its been connected. if i go into device manager it shows as Other devices > 7 CDC's with the yellow exclamation mark
if someone .could PLEASE help me it would be much obliged, all i want to do is start flashing again
Click to expand...
Click to collapse
Probably a bad usb connector on your phone. What rom are you currently on?
I was fearing this. Its all stock, not even rooted.
IF i have to get a new usb port, do i have to do any soldering?
When I had this problem I downloaded multiple different drivers and eventually found ones that worked . Try Google searching i777 usb drivers. I downloaded ones that worked from softpedia actually.
chuckles_prs said:
I was fearing this. Its all stock, not even rooted.
IF i have to get a new usb port, do i have to do any soldering?
Click to expand...
Click to collapse
No soldering required. It's just a ribbon cable that connects to the main chip. Took me about an hour from start to finish, but i was being really careful.
Sent from my SGH-I777
He has said his computer recognizes the device, albeit it sees it as an unknown device. And it makes a sound when plugging it in. This tells me it's not a usb port problem but a driver problem. I have had this same problem. As I stated above. Even after installing kies it still didn't recognize it. I had to install the android sdk package, open the program and update, and then it still wouldn't recognize it. I had to download separate usb drivers for the phone as well. Who knows why, some computers or operating systems just have a harder time with the drivers. That's the problem in my opinion. Here's hoping it's not a usb port problem. Also this would prevent charging if it were a faulty usb port on the phone wouldn't it?
Phalanx7621 said:
He has said his computer recognizes the device, albeit it sees it as an unknown device. And it makes a sound when plugging it in. This tells me it's not a usb port problem but a driver problem. I have had this same problem. As I stated above. Even after installing kies it still didn't recognize it. I had to install the android sdk package, open the program and update, and then it still wouldn't recognize it. I had to download separate usb drivers for the phone as well. Who knows why, some computers or operating systems just have a harder time with the drivers. That's the problem in my opinion. Here's hoping it's not a usb port problem. Also this would prevent charging if it were a faulty usb port on the phone wouldn't it?
Click to expand...
Click to collapse
I wonder if the OP tried this on a computer with Windows XP. I've noticed Vista and 7 seem to have a hard time discovering/installing some usb devices. As for it not charging also..I think the pins inside the port are used separately for charging and connecting to pc.
My computer recognized my phone fine back when it was the Captivate, but it has a really hard time with my GS2. It often will say "invalid hardware id" or not show up at all. Usually it's fixed by swapping ports.
Hi,
Having a problem since a few weeks with my s3.
Normally i could connect wiht my phone to any pc,, without any problems. Either it be unix, win, whatever...
Suddnely it stopped working, only thing that happens is charging when i connect it to my pc. Different cables tested, original one, etc..
Connecting it to different pc's resulted in a no go.. so it must be phone related.
No windows pop up, or anything!!
So I figured: Let's install a new rom.
Tried ultima 15 rom, got a different CM rom now (sentinel)... all to no avail.
Is it possible that this has something to do with my radio?
rom info:
android: 4.3
baseband: CEEMG2
Anyone have an idea what to do? Even ADB push ain't working..
See your identical post
I experienced the same problem when m using the Galaxy Nexus S But it was solved by using the app from play store named SD booster... In this app m just set the value of sd card to 1024 give root access and Boom my phone is connected as normal
If this not help then i seriously recommend you to replace the charging port of the mobile through samsung outlet
Go into developer settings, some ROMs may have different ways to get into develop er setting and after you get in make sure USB debugging is enable ^.^
Sent from my SPH-L710 using XDA Premium 4 mobile app
Usb debugging is not required for phone to pc connection see basic faqs and guides .
But as OP has ruled out drivers and cable that only leaves the phone so its worth trying .
Usual replies are
Drivers
Cable
Dirty USB Ports
Not connected to main-board usb port .
I had same issue with my Galaxy SII and when i took it to service center they said mother board needs to be replaced.
So after that SII was good as new.
Got same problem here.
phone is charging over usb , but no data connection (tried different usb cables, different usb ports, different pc etc) but nothing..
also.. tried in download mode and so (after reading forums..) but without success.
then i decided to dissasemble that phone and look, what's inside that beast
cleaned usb port (inside, with contact cleaner), resoldered all pins and etc..
reassembled it back to one piece again and still, no data connection, but only charging
so, here i am, what to do next ? change the usb port on motherboard ?
(visually, everything looks right, good solder points and etc.)
Thanks, Martin
hani93 said:
Got same problem here.
phone is charging over usb , but no data connection (tried different usb cables, different usb ports, different pc etc) but nothing..
also.. tried in download mode and so (after reading forums..) but without success.
then i decided to dissasemble that phone and look, what's inside that beast
cleaned usb port (inside, with contact cleaner), resoldered all pins and etc..
reassembled it back to one piece again and still, no data connection, but only charging
so, here i am, what to do next ? change the usb port on motherboard ?
(visually, everything looks right, good solder points and etc.)
Thanks, Martin
Click to expand...
Click to collapse
if anybody interested:
i've got it working again :victory:
basically, the problem was the hard way (crap usb data connections on motherboard)
soldered new ways for data+ and data-, and now it's back alive again...
(pictures of ways in attachment)
Martin
see you fixed it already but a note to others :
try using usb port right on the motherboard instead of the case front panel usb ports.....connecting to the front usb ports didn't work for me on some roms, but the rear one always connected so I just have a long cable running out of the back to connect my phone and it works on all roms I've used so far
Nice work hani93, i unfortunately do not dare to desolder and solder this stuff
I've noticed another thing though which is weird!!
When i tried to charge my phone via the power charger (the ac one?), when i check my battery view it still says that i'm charging via USB.
I don't think this is correct, i thought it should say AC or something and when charging via USB port on pc it should display USB?
I think this might be one of the issues that it's also not popping up on the computer.
Anyone know what is causing this or someone can confirm that when charging via power supply it should say something else then USB?
Just confirming your question when charging by PC it says (USB) and when its charging from the Mains it says (AC).
hmmm... guess it must be a hardware issue then?
Either usb port or mainboard... christ...
open it up and cleaned the contacts a bit of the usb port...
Still not functioning..
Morbie said:
open it up and cleaned the contacts a bit of the usb port...
Still not functioning..
Click to expand...
Click to collapse
try to go into Download mode (volDown+Home+Power) and then connect usb, same situation?(eg, no data connection to pc ?)
if nothing again.. try to clean usb port inside (where you plug usb cable), sometimes there is dust and etc. then it stops working.
also, how did you clean contacts on motherboard ? i suggest to take soldering iron with clean bit, and drag iron along the pins.