I canceled my pre-order with Sprint, and my Evo still came in the mail today - Sprint HTC EVO 4G LTE

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So my Evo came in the mail today, after I canceled my order after hearing they were being held by customs. Sprint canceled my line, and is processing my refund, they said it should take around 6 days, which is 3 days from now. They must've just sent out all of the packaged Evos. Either way, I don't have a contract with Sprint, and I'm playing with the new Evo here! Anyone on the same boat as me?

joshv06 said:
So my Evo came in the mail today, after I canceled my order after hearing they were being held by customs. Sprint canceled my line, and is processing my refund, they said it should take around 6 days, which is 3 days from now. They must've just sent out all of the packaged Evos. Either way, I don't have a contract with Sprint, and I'm playing with the new Evo here! Anyone on the same boat as me?
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When I canceled my Sprint order *slaps head* and went with Amazon instead, Sprint told me that in all likelihood they'll probably still ship me my phone. Wish they actually did this to me. I must have canceled it far enough out where they didn't.
I probably would have kept the phone and paid full price if they did.
So are you going to keep the Evo?

purock said:
When I canceled my Sprint order *slaps head* and went with Amazon instead, Sprint told me that in all likelihood they'll probably still ship me my phone. Wish they actually did this to me. I must have canceled it far enough out where they didn't.
I probably would have kept the phone and paid full price if they did.
So are you going to keep the Evo?
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Click to collapse
I guess so, I'm just going to hold onto it and see what happens. Either way, I don't have a contract with them, but still have their phone . It's nice, love the screen!

joshv06 said:
I guess so, I'm just going to hold onto it and see what happens. Either way, I don't have a contract with them, but still have their phone . It's nice, love the screen!
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And they have your billing info....lol so you'll be paying one way or another
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swaze said:
And they have your billing info....lol so you'll be paying one way or another
Sent from my SGH-T989 using xda premium
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Lol are they gonna take 600$+ from my bank for a phone they accidentally shipped out? Anyone in the same boat as me?

joshv06 said:
Lol are they gonna take 600$+ from my bank for a phone they accidentally shipped out? Anyone in the same boat as me?
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Click to collapse
Yes, once it is all sorted out. Unless you got lucky and it just slipped through the cracks.

joshv06 said:
Lol are they gonna take 600$+ from my bank for a phone they accidentally shipped out? Anyone in the same boat as me?
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Uhh, yes.. I'm not sure if they'll just take it, but you will definitely be billed for it one way or another lpl
Sent from my SPH-D710 using xda premium

joshv06 said:
I guess so, I'm just going to hold onto it and see what happens. Either way, I don't have a contract with them, but still have their phone . It's nice, love the screen!
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The exact same thing happened to me, and I am staring at this thing knowing it's too good to be true... I tried to find out where sprint covers this scenario in their terms and conditions but couldn't find anything. Also I didn't see any preorder cancellation policy. I'd assume they will find out.
I canceled my order just before the customs fiasco began, same day just a couple hours before the news got out. The girl who helped me said I needed to hold while she verifies the phone hasn't shipped, and she came back saying everything is done my order is canceled.
Sent from my PG86100 using Tapatalk 2

This is the reason that they stopped canceling preorders. Their system is messed up, and even if the order was canceled, the phone would ship. I'd say hold on to it for a while, see what happens

joshv06 said:
Lol are they gonna take 600$+ from my bank for a phone they accidentally shipped out? Anyone in the same boat as me?
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Click to collapse
No, they are gonna take $600 from your bank for the phone that you accidentally didn't ship back to them, lol.
Sent from my cm_tenderloin using XDA

compneo said:
No, they are gonna take $600 from your bank for the phone that you accidentally didn't ship back to them, lol.
Sent from my cm_tenderloin using XDA
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Pretty much.
Double negative.

compneo said:
No, they are gonna take $600 from your bank for the phone that you accidentally didn't ship back to them, lol.
Sent from my cm_tenderloin using XDA
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This is exactly what would seem to make sense, but it takes into assumption that they have the right to enforce it. Frankly, Sprint "should" have this right. But that has to be in writing for them to act, no? They must have authorization to withdraw funds from your account to initiate any charge. Without your express consent, they would need to prove that you agreed to terms that allow them to make further charges in given circumstances... i.e. unexpected circumstances causing errors regarding canceled preorders. Terms that hold me responsible, even if the error is neither Sprint's nor my own fault.
I'm not saying that I think this means is clearly have the right to keep the phone and Sprint is screwed because this is a unprecedented issue affecting a very narrow field of customers... and I'm prob gonna have to send it back. I'm saying that I'm trying to do my homework because I know they have to be able to back up taking action regardless if it's their fault or not that I still received it.
And so far, I haven't seen any clauses that this falls into... notice I said "so far" because this "should" be covered somewhere. I wish I knew someone who worked for sprint, like a cs manager or something who would know how this honestly works.
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The honest thing to do would be to just call Sprint and ask them what they would like you to do with it. I would've refused the delivery from UPS in the first place...Okay I lie, so I would've probably opened it too.
Sent from my EVO using xda premium

If anyone was wondering, I got my 200$ back in my bank, I still have the Evo, and do not have a contract with Sprint. ESN is clean.

joshv06 said:
If anyone was wondering, I got my 200$ back in my bank, I still have the Evo, and do not have a contract with Sprint. ESN is clean.
Click to expand...
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Once they figure out what happened, the ESN probably won't be clean much longer....

joshv06 said:
If anyone was wondering, I got my 200$ back in my bank, I still have the Evo, and do not have a contract with Sprint. ESN is clean.
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Did you already activate it?
Sent from my PG86100 using Tapatalk 2

joshv06 said:
If anyone was wondering, I got my 200$ back in my bank, I still have the Evo, and do not have a contract with Sprint. ESN is clean.
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They most likely won't change your card but they can and will bill you for it and when you don't pay they can and will send it to a collection agent dinging your credit.
Sent from my EVO using Tapatalk 2

donatom3 said:
They most likely won't change your card but they can and will bill you for it and when you don't pay they can and will send it to a collection agent dinging your credit.
Sent from my EVO using Tapatalk 2
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Agreed. I just saw a news story where 69k was deposited accidentally into some guys account. He spent most of the money and is now in for some serious felony charges. I'm not trying to be a Debbie downer or a sober Salley. But if you try to get away with this without 700 dollars in your account... I wish you the best of luck.

Sprint will just send your info to a collections company. Happend to me when I got a replacement razr with rogers. They sent me the replacement phone and didnt give me return instructions to send the borked phone back. Tried calling them about it and they told me, ''the matter has been forwarded to collections.''
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They're going to get their money.....
One way or another.....

Related

Sprint pre orders?

I heard someone say there are pre orders, is this true? If so, anyone got a direct link? I can't seem to find it.
Or do you have to actually physically be at the store? If so, that's pretty lame, I'd prefer doing everything online and getting mailed the phone.
Danke
you are going to want to call your sprint store and ask. It still seems to be a store by store case, but YES many stores are taking pre orders. Sprint just hasn't announced it yet.
+1 on Stores or Districts....
My Store is not taking Pre-orders......nor are any others on the island.
Bastards...
I just preordered mine. The guy at the front of the store told me no, so I started playing with the nexus s and the evo 4g. Another rep walked over and I said I came in to preorder the 3d but no dice. He said "yes we are". Sure enough they were. I told him someone may want to let the guy in the front of the store know that. Gotta love customer service . Now I just need a flipping release date.
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Pre-ordered as well. I would say you will have to go in, just because of the $50 GC they give you. Always worth a shot calling though. The one thing I am keeping an eye on is Amazon. They seem to be selling phones pretty cheap. The Nexus 4G is priced at $99 or was yesterday and the Thunderbolt was like $80 cheaper than stores plus no sales tax and should be free shipping. I know it will be hard for me to wait on the phone but $100 difference will be hard as well.
Got my preorder yesterday
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Well I did my pre order and will have both of mine at my front door on the June the 6th, shipping directly from Sprint.... So go pick up yours on Sunday the 5th!
Mikee4fun said:
Well I did my pre order and will have both of mine at my front door on the June the 6th, shipping directly from Sprint.... So go pick up yours on Sunday the 5th!
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Let me guess, your super secret source that is never wrong told you that?
Mikee4fun said:
Well I did my pre order and will have both of mine at my front door on the June the 6th, shipping directly from Sprint.... So go pick up yours on Sunday the 5th!
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Click to collapse
do you have any proof?
evo on cm7
rrsweet said:
you are going to want to call your sprint store and ask. It still seems to be a store by store case, but YES many stores are taking pre orders. Sprint just hasn't announced it yet.
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This is true. I still can't preorder mine cause they said "they are not taking preorders until there is an official release date"
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Rolleyes all you want bottom line is that's the read deal. Now go troll somewhere else
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Mikee4fun said:
Rolleyes all you want bottom line is that's the read deal. Now go troll somewhere else
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Where did you hear this from
Sent from my Nexus S 4G using XDA App
From my direct Sprint nationwide account. And since we have over 5000 lines um yay sure I'm sure he is full of ****...... Sarcasm.... I work for a fortune 500 comp and if you see how long I have been here at XDA you should show some respect.
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Mikee4fun said:
From my direct Sprint nationwide account. And since we have over 5000 lines um yay sure I'm sure he is full of ****...... Sarcasm.... I work for a fortune 500 comp and if you see how long I have been here at XDA you should show some respect.
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What the hell are you talking about I never said you where full of it just wondering how you got this info
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You should never have to ask for respect to get respect. You can earn it but not by telling someone that you deserve it
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Sorry man not directed at you about the respect issue, it was the other dweeb who posted crap on the last page which that was directed at. No disrespect to you. =)
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Mikee4fun said:
Sorry man not directed at you about the respect issue, it was the other dweeb who posted crap on the last page which that was directed at. No disrespect to you. =)
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ok, thanks for clearing that up and I hope your right bout the phone dropping next weekend
well thats cool
it is a bit hard to believe though with no word from sprint yet.
is there anything you can post to confirm? you would make all the cool blogs lol.
From my direct Sprint nationwide account. And since we have over 5000 lines um yay sure I'm sure he is full of ****...... Sarcasm.... I work for a fortune 500 comp and if you see how long I have been here at XDA you should show some respect.
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So because you work at a fortune 500 company as a custodian cleaning toilets doesn't mean you get respect or how long you have been on xda. ... pissing contests on the internet always make me laugh...and the fact you claim to have a set confirmed release date makes me LOL even more
sent from a dual core jitterbug using XDA look alike app
I would love to post my direct email for my direct Rep but he does not want to get fired

Talked to sprint "don't buy for a month"

Pre ordered best buy, cost $599 supposedly. So I called sprint to see if it would be availavble launch day and not worry bout selling out.for $499. Not 2 but 3 phone reps said dont buy it for a month or 2 till the kinks are worked out. I asked them to repeat and one said, without prompt "and 7 year olds and under might "puke" whem watching it". Being the phone geek I am ill buy it anyway. Kinks are half the fun. They had no idea bout 1080p locked bootloader on release... Call em and see...
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Just got off the phone with Sprint. They confirmed that this phone is so badass that it will print money.
Randy D said:
Pre ordered best buy, cost $599 supposedly. So I called sprint to see if it would be availavble launch day and not worry bout selling out.for $499. Not 2 but 3 phone reps said dont buy it for a month or 2 till the kinks are worked out. I asked them to repeat and one said, without prompt "and 7 year olds and under might "puke" whem watching it". Being the phone geek I am ill buy it anyway. Kinks are half the fun. They had no idea bout 1080p locked bootloader on release... Call em and see...
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Click to collapse
Im going to take this with a grain of salt. Im sure there will be issuances anytime you have a device that's just out it has can have problems. I have faith given the OG Evo's track record that yes in a month theyll have an OTA update that addresses a lot ... still getting mine next friday .
rkjg24 said:
Just got off the phone with Sprint. They confirmed that this phone is so badass that it will print money.
Click to expand...
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But do you have an iPhone? it has the GeeBees and the wifis.. can you install my Bluetooth for me?
Don't get me wrong on this... Im getting it for sure just don't get why sprint would discourage a buyer.
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VoXHTC said:
But do you have an iPhone? it has the GeeBees and the wifis.. can you install my Bluetooth for me?
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Click to collapse
It has the 3D GeeBees
rkjg24 said:
It has the 3D GeeBees
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But will Wal-greens have one? Will they waive the activation fee?
VoXHTC said:
can you install my Bluetooth for me?
Click to expand...
Click to collapse
No need, this phone comes with a whole row of blue teeth, but they will come in an optional firmware update that turns one of your cameras into an x-ray camera.
Just got off the phone with Sprint.. they said an apple fanboy infiltrated Sprint (as a CSR) and is telling everyone not to buy it. He was caught and fired.
All is well
Randy D said:
Pre ordered best buy, cost $599 supposedly. So I called sprint to see if it would be availavble launch day and not worry bout selling out.for $499. Not 2 but 3 phone reps said dont buy it for a month or 2 till the kinks are worked out. I asked them to repeat and one said, without prompt "and 7 year olds and under might "puke" whem watching it". Being the phone geek I am ill buy it anyway. Kinks are half the fun. They had no idea bout 1080p locked bootloader on release... Call em and see...
Sent from my PC36100 using XDA Premium App
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I thought the phone was 549 of contract?
I was told I could finally dump my girlfriend since its coming with the blowjob feature pre-installed
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o0adam0o said:
Just got off the phone with Sprint.. they said an apple fanboy infiltrated Sprint (as a CSR) and is telling everyone not to buy it. He was caught and fired.
All is well
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Hilarious if true
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That's so funny
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So if no one ever bought a brand new product what would happen? Exactly..
as much as i love getting new phones as a hobby, youll never catch me paying that price for a new phone, the most ive ever paid was 300 for my evo 4g and now i get to buy the 3d for 100
Randy D said:
Don't get me wrong on this... Im getting it for sure just don't get why sprint would discourage a buyer.
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Because the person that posted is full of $hit.
I called to preorder this phone and the rep
Sent from my Transformer TF101 using Tapatalk
F THAT! My wife has a friend who just happens to work for Sprint. she got her hands on the phone, her own, today! I played with it. the 24th can not come soon enough.
say what you want I have no pics to prove it but I wasn't going to spend my 5 minutes with it taking pictures. I wanted hands on time. personally 3D isn't bad I think people are expecting too much, more than anything. 3d Photo's are awesome. and the 1.2 dual core, and 1GB Ram. what is waiting? hands down butter smooth and fast. So responsive the phone moves as fast as you do at times, and you end up in places you aren't aiming for. I'll take that ANY day!
Ah I'm in love. LOVE IT LOVE IT LOVE IT!!! If you really take the 3D as an added feature, and take in everything in minus 3D it's everything you dreamed of. My wife wasn't as impressed 3D, but she also admitted she expected the 3D to be more "movie like". whatever. she thought everything else about it was great and she owns the shift.
Also I think sense 3.0 is sweet. granted I'm coming from a samsung moment so ANYTHING other than samsungs crap is better in my eyes, but think the lock screen features are great.
Not a review Just sayin' there is NO WAY I'm waiting a month.
alright now I need to get rid of my hard on.
And she's yelling at me for telling people about playing with her phone before she left the house. apparently I need to say bye and thank you.
Maybe they've been reading the reviews....

Sprint says Htc software version 1.13.651.7 is out of date

Just called sprint and by surprise that tell me that my Htc software version is out of date, and and there is a newer one available, and so I check for the update and my evo 3d tells me that it is up to date, and then the rep tries to push the update and will call me back which he be er did. I so guys am I missing something here. Is everyone on the same version as me?
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Same conspiracy from yesterday, some believe they are sitting on our bootloader unlock...
Bussin Caps n 3D
According to their web site you're up to date.
They must be holding on to an update then. I just thought it was weird, as I checked htc's website, you the conspiracy continues lol
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fester225 said:
They must be holding on to an update then. I just thought it was weird, as I checked htc's website, you the conspiracy continues lol
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I swear on my life I had an OTA that I denied. I'm still unsure whether or not I prompted it (I believe I was in my emails) as I was waiting for the chat rep to respond to a question. A few seconds after I denied the update, she stated that she sent me one. :'(
Overstew said:
I swear on my life I had an OTA that I denied. I'm still unsure whether or not I prompted it (I believe I was in my emails) as I was waiting for the chat rep to respond to a question. A few seconds after I denied the update, she stated that she sent me one. :'(
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awwww man.....that could have been the key to our future
kkwus74 said:
awwww man.....that could have been the key to our future
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Lol, don't you think I feel bad already?!
Anyways, I spent like 2-3 more hours with Sprint trying to have them resend me and each rep afterwards said there was a "technical error with the server."
kkwus74 said:
awwww man.....that could have been the key to our future
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lol.. to funny but seriously, this could have been the key to our future >.<
Overstew said:
Lol, don't you think I feel bad already?!
Anyways, I spent like 2-3 more hours with Sprint trying to have them resend me and each rep afterwards said there was a "technical error with the server."
Click to expand...
Click to collapse
Maybe this means that its getting close to release... very close.
Overstew said:
I swear on my life I had an OTA that I denied. I'm still unsure whether or not I prompted it (I believe I was in my emails) as I was waiting for the chat rep to respond to a question. A few seconds after I denied the update, she stated that she sent me one. :'(
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When did that happen?
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Overstew said:
Lol, don't you think I feel bad already?!
Anyways, I spent like 2-3 more hours with Sprint trying to have them resend me and each rep afterwards said there was a "technical error with the server."
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Ah man, I felt bad for you yesterday. I watched that thread and the trolls were ridiculous. Anyway, don't feel bad, you tried your best
I hope but doubt they have an update since HTC Facebook page is being hammered with people asking them to unlock our bootloader and they still don't have an ETA. I'm sure they would've been quick to let us know so we would leave them alone.
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jlevy73 said:
Ah man, I felt bad for you yesterday. I watched that thread and the trolls were ridiculous. Anyway, don't feel bad, you tried your best
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Lol, it was fun (the thread was), but it was frustrating with Sprint.
fester225 said:
Just called sprint and by surprise that tell me that my Htc software version is out of date, and and there is a newer one available, and so I check for the update and my evo 3d tells me that it is up to date, and then the rep tries to push the update and will call me back which he be er did. I so guys am I missing something here. Is everyone on the same version as me?
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Oh no... Here we go again...
So how did this happen? Did you just randomly call Sprint to chat about bill or something and they said Hey Fester225, your phone is out of date?
Or ?
My conspiracy theory!
Sprint is holding onto the OTA that will enable S-OFF till 1 day after the 30 day period. Forcing all those nay sayers to put up or shutup. In the meantime they get a swarm of 30 day returns, since no unlocked bootloader, they collect $35 from each for restocking fee, as well as a phone that can be added to a stock pile of refurbs.
Then sprint will push the update, forcing all those who returned to go back to the store and get another E3D! Win win for sprint, they create a stockpile of refurbs and collect $35 from each return!
/end theory
Chuki82 said:
My conspiracy theory!
Sprint is holding onto the OTA that will enable S-OFF till 1 day after the 30 day period. Forcing all those nay sayers to put up or shutup. In the meantime they get a swarm of 30 day returns, since no unlocked bootloader, they collect $35 from each for restocking fee, as well as a phone that can be added to a stock pile of refurbs.
Then sprint will push the update, forcing all those who returned to go back to the store and get another E3D! Win win for sprint, they create a stockpile of refurbs and collect $35 from each return!
/end theory
Click to expand...
Click to collapse
The gunman from the grassy knoll that shot Kennedy is the one who will release the unlock for our evo3ds. He works for Sprint now...
umbra6 said:
The gunman from the grassy knoll that shot Kennedy is the one who will release the unlock for our evo3ds. He works for Sprint now...
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No no no ill tell you who it was
It was that god Damn sasquatch
sent from a 3devo
nate420 said:
No no no ill tell you who it was
It was that god Damn sasquatch
sent from a 3devo
Click to expand...
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lol...theyre both developers for HTC now! The Loch Ness Monster works for Samsung.
nate420 said:
No no no ill tell you who it was
It was that god Damn sasquatch
sent from a 3devo
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samsquanch!

This happened WITH an otterbox.

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I have insurance, will this be covered?
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Yes, for $100 deductible.
That's dumb. Any other solutions?
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ewingt22 said:
That's dumb. Any other solutions?
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The only other way is to pay for another one out of pocket or an out of pocket repair.
That's it. Remember, that's not manufacturing defect.
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now you know that cases do NOT protect the screen hard lesson learned
pay the deductible and get a new phone
ewingt22 said:
That's dumb. Any other solutions?
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Why is that dumb? That's the point of insurance, you pay the deductible to avoid paying 600 bucks for a brand new phone off contract.
The only other solution is to buy a digitizer and lcd off ebay and try to install it yourself. I wouldn't recommend it as you will probably spend close to 100 bucks anyway and nothing is guaranteed to work properly.
I personally would rather pay any amount of many than be given a refurb.
If I buy a new car that fails within a week, I wouldn't expect the dealer to replace it with a used car. May not be a perfect analogy but no way I'm paying almost $100/year, to then have to pay a deductible only to be mailed(slow) a refurb. Insurance is a scam.
tailsthecat3 said:
I personally would rather pay any amount of many than be given a refurb.
If I buy a new car that fails within a week, I wouldn't expect the dealer to replace it with a used car. May not be a perfect analogy but no way I'm paying almost $100/year, to then have to pay a deductible only to be mailed(slow) a refurb. Insurance is a scam.
Click to expand...
Click to collapse
I agree 100% with this and actually argued that very point with sprint one time and was able to get my account/contract reset so that I could purchase a new phone at the discounted new contract price. Took about 6 hours over 2 days on the phone with them. But worth the time to avoid the refurbished phone, deductible, etc. Of course I didn't drop it, but still.
Sent from my PG86100 using xda premium
tailsthecat3 said:
I personally would rather pay any amount of many than be given a refurb.
If I buy a new car that fails within a week, I wouldn't expect the dealer to replace it with a used car. May not be a perfect analogy but no way I'm paying almost $100/year, to then have to pay a deductible only to be mailed(slow) a refurb. Insurance is a scam.
Click to expand...
Click to collapse
most refurbished phones are better than they were to begin with everyone i have ever got was perfect
When i had my og evo I broke the screen in feb of 2011 and they replaced it for free. I broke it again in aug 2011 and they said i ad to pay the deductible. That's how I got my 3d.
If I buy a new car that fails within a week, I wouldn't expect the dealer to replace it with a used car.
Click to expand...
Click to collapse
If you buy a new phone that fails within 30 days, they give you a brand new replacement. After 30 days, your device is considered used.
And that doesn't even really apply to this case anyway, it wasn't a defect, the user dropped it.
your careless with your phone, and think Sprint should give you a free one? How about this, I buy your computer monitor from you, smash it against a wall, then demand you give me another one for free.
sitlet said:
If you buy a new phone that fails within 30 days, they give you a brand new replacement. After 30 days, your device is considered used.
And that doesn't even really apply to this case anyway, it wasn't a defect, the user dropped it.
Click to expand...
Click to collapse
Fourteen days.
And, obviously.
Sent from my PG86100 using xda premium
ewingt22 said:
That's dumb. Any other solutions?
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Order replacement glass on eBay for like $20 and fix it yourself. It's not hard at all, just make sure you use the proper tools, caution, some in depth research, and very descriptive tutorial (preferably a video with a step by step text description). Just look around Google, YouTube, RootzWiki, and XDA for more information. If you have any problems finding anything, feel free to PM me and I'll help out as best as I can. Maybe I'll write up a walkthrough for XDA when I have the time.
Sent from an ICS loving Shooter via XDA Premium.
tailsthecat3 said:
Fourteen days.
And, obviously.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
When did it get changed to 14 days? It was 30 days last year as far as I can remember. Damn Sprint....
Excuse me for thinking that if I buy "total equipment protection" (as they call it) I should be able to walk in and have it fixed. I guess I misunderstood the "total protection" part. This is my 3rd shooter (first 2 were defective) and I really just want a different phone.
Sent from my PG86100 using XDA App
ewingt22 said:
Excuse me for thinking that if I buy "total equipment protection" (as they call it) I should be able to walk in and have it fixed. I guess I misunderstood the "total protection" part. This is my 3rd shooter (first 2 were defective) and I really just want a different phone.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Lol how did your break the glass? Did you play hockey with it Sorry...
That sucks man I have never broken the glass on my phone... Sometimes sprint may fix it or a 3rd party store like a sprint store not the main one like the one you went too... Some of the smaller stores may fix it for you.. Just gotta check around... I know some places replace the glass for 50 bucks lol beats 100 for a refurbished unit...
Doesn't cost too much if you know what your doing you can fix it your self... Tho if you have warranty on it I wouldn't pull it apart due to voiding your warranty...
Here is a link from the General section sticky thread. Instructions on how to replace the screen. Hit thanks if I helped.
http://forum.xda-developers.com/showthread.php?t=1165986
ewingt22 said:
That's dumb. Any other solutions?
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
That wasn't dumb, it was a correct answer. That's what u have to pay insurance for a broken phone. I can't see the pic but if its just the screen, my buddy got a screen replacement at a Sprint repair store for 50 bucks. And good luck with ascurion. Their reps are pathetic and rude
Sent from my PG86100 using XDA App
My 3D was stolen at work about 3 weeks ago. Filed an insurance claim with Sprint around 6PM the same day, woke up the next morning around noon (lol morning) and the FedEx guy was there with my phone. It was brand new in the box, not a refurb.
So,
1) Slow shipping? Took 18 hours from order to delivery
2) Refurb? This phone is still pretty new and wasn't an awesome seller, so there aren't a ton of refurbs in the warehouse, they normally just send out new phones
3) Always remember to keep your 3G data turned on, even if there is no connection, no telling when some asshole will walk by and yoink it.
Hope this helps everybody!
Sources: I'm a store manager for Target Mobile

Anyone successfully swapped black LTEVO for white LTEVO?

This is a thread to keep track of people who have successfully swapped out their black LTEVo for the white one. Obviously if you are within your first 14 days that is no problem but for those of use who aren't people this thread may shed some light on how to go about getting the white one.
I'm in my first 14 days
Sent from my EVO using xda app-developers app
Ehh, I'd like to have the white one, but I think my only option is to sell this one and buy it. I hate the way the white version always comes out later.. Annoying as hell
Sent from my EVO using xda premium
Rippley05 said:
Ehh, I'd like to have the white one, but I think my only option is to sell this one and buy it. I hate the way the white version always comes out later.. Annoying as hell
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Indeed.
I asked a rep at a store if it'd be possible. I didn't attempt.
They said maybe through repairs if the situation fit, retentions if you were desperate or a manager with pull, otherwise I'd have to be within the 14 day period.
Didn't expect the rep to say this much about it.
Sent from my EVO using xda premium
ill bite. maybe someone can elaborate. i tried swapping out today......in my 14 days, well 3 sprint stores, and a bestbuy, nobody has the damn thing!!! no white. only black. so how would i go about getting the white at this point? i called 1 800 number they said i could return to the store i got it from, and go through them. or i could return it, get refunded with a damn check, pay for the 10 days of service i have used, and restocking fee, then buy it when it hits the store? stupid imo!!! i dont know probably gonna just have to stick with the black? any ideas?
zounduser said:
ill bite. maybe someone can elaborate. i tried swapping out today......in my 14 days, well 3 sprint stores, and a bestbuy, nobody has the damn thing!!! no white. only black. so how would i go about getting the white at this point? i called 1 800 number they said i could return to the store i got it from, and go through them. or i could return it, get refunded with a damn check, pay for the 10 days of service i have used, and restocking fee, then buy it when it hits the store? stupid imo!!! i dont know probably gonna just have to stick with the black? any ideas?
Click to expand...
Click to collapse
Wow, everyone in my region has it. I'd ask how soon the restock would be & then refund the phone if it's too close to the said day.
It all depends on how bad you want it.
Sent from my EVO using xda premium
Noiro said:
Wow, everyone in my region has it. I'd ask how soon the restock would be & then refund the phone if it's too close to the said day.
It all depends on how bad you want it.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Pretty bad!
sent from by blinged out HTC EVO 4G LTE using ICS tapatalk 2
I'm going to try the retention route and expressed how disappointed I am that I was not made aware that a one one would be released. I have been with sprint for 7 years always pay my bill on time and I never complain but this is an exception
Eh, was going to try, until I saw the white one in person, at the store.........
I prefer the original black one a LOT more, except for the stupid soft touch rubber on it.
Honestly its nothing special. They always cone out with the white one later.
You signed on early with the black one. Keep it.
Sent from my EVO using Tapatalk 2
youngbreed said:
This is a thread to keep track of people who have successfully swapped out their black LTEVo for the white one. Obviously if you are within your first 14 days that is no problem but for those of use who aren't people this thread may shed some light on how to go about getting the white one.
Click to expand...
Click to collapse
Buy one duh
Sent from my EVO
Going to get mine tomorrow, bought a black one on July 3rd =)) "yesssss"- Napoleon Dynamite voice
Sent from my EVO using xda app-developers app
tuscani1821 said:
Buy one duh
Sent from my EVO
Click to expand...
Click to collapse
I'm not spend $600 to buy another one but thanks for your input
You guys are the reason we are gonna be paying $300 on contract soon. Just keep your black Evo and swap with someone on Craigslist later. It's not that deep. Something so small can create a big mess sooner or later.
youngbreed said:
I'm going to try the retention route and expressed how disappointed I am that I was not made aware that a one one would be released. I have been with sprint for 7 years always pay my bill on time and I never complain but this is an exception
Click to expand...
Click to collapse
#firstworldproblems
I have a black one and the vibration motor is loose and rattles every time I hit a key. I'm about 30 days into it, but I'm going to take it in this week and if I can get ta white one to replace it I will, but if not not no biggie. I don't know if they will swap me with a new one or give a refurb, but it's worth a shot.
edub186 said:
You guys are the reason we are gonna be paying $300 on contract soon. Just keep your black Evo and swap with someone on Craigslist later. It's not that deep. Something so small can create a big mess sooner or later.
Click to expand...
Click to collapse
really??!!! how so???????? because i switch to sprint....and i even asked if there was gonna b a white evo! he said not that he was aware of! so im in the wrong for trading for a white???? i dnt think u know what ur talking bout!! i believe that im within my 14 days, and can do whatever the hell i choose! but thanks for commenting. so if ur so sure people like me are gonna make people like u have to pay 300, i would like to know y u think this???? because its policy anywhere u go sir. 14 days........if ur not happy, which im not......then sprint, or whoever the carrier may be, needs to grant me what they have promised! and that is to make the consumer....."me" happy! thanks
And y would i ever take the chance of swapping with someone on craigslist?? No thanks.
zounduser said:
really??!!! how so???????? because i switch to sprint....and i even asked if there was gonna b a white evo! he said not that he was aware of! so im in the wrong for trading for a white???? i dnt think u know what ur talking bout!! i believe that im within my 14 days, and can do whatever the hell i choose! but thanks for commenting. so if ur so sure people like me are gonna make people like u have to pay 300, i would like to know y u think this???? because its policy anywhere u go sir. 14 days........if ur not happy, which im not......then sprint, or whoever the carrier may be, needs to grant me what they have promised! and that is to make the consumer....."me" happy! thanks
And y would i ever take the chance of swapping with someone on craigslist?? No thanks.
Click to expand...
Click to collapse
Those 14 day exchanges kill our metrics, at least when you do it give them a very satisfied in the survey. Those surveys are what keeps all of us paid
Sent from my EVO
Ok here's the deal guys. I have successfully returned my black for white!! And its boss!! Way better lookin than the black imo. I was within my 14 days, had to pay 35 restocking fee. Didn't mind paying it. Also, since I didn't c this answered.....it came with old firmware!!!! But u have to tell them not to accept that update, because the guy was going to...I told him not to, and that I wanted to c a changelog first. So I'm golden!!! A success! Rooting and s-off ing right now!!
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