There is a vertical area on the touch screen that is totally unresponsive. Because of this I am unable to hit c, v, f, g or t on my soft keyboard, and using the input text icon thingy have seen that it goes higher up.
Some background now.
Back in January/February, broke the digitizer on my phone. I ordered a new one from repairsuniverse. Installed, all perfectly fine. I would sometimes get "bubbles" and dust between the screens (I messed up the heat tape some.) I would use the lil plastic prybar and fix the issue without opening the whole phone. No issues before.
Yesterday, I decided to finally root, s-off, and try some mods. Before I got to it, I fixed another one of those bubble things on my screen. Went through it all, and went fairly smoothly, and installed cleanrom de. Touch screen would sometimes wig out and become completely unresponsive last night, but hitting the power button would bring it back. Went on and started downloading allot of my apps from the market, and went to bed.
Woke up this morning, touch screen was completely unresponsive. Couldn't get past the lockscreen, even after pulling the battery. I though I must of messed something up earlier when I popped off the screen yesterday (because the signs before compete unresponsiveness.) Tore the phone apart, physically inspected the cable and screen, found no visible defects, and firmly reseated the cable back into the...thingy.
Still no go. Yesterday I had only flashed the kernel for 3.13 on scotts thread, thought that might of been the issue, and flashed the whole 3.14 ruu from nils business sense rom page (because it has a fixed mainver) onto my phone. Success. The screen was working again. Go unlock>recovery>install cleanrom de again. Trying to sign into google, cant hit the listed letters above, flipped into landscape to continue. Couldn't figure out still what was wrong. I went back to the 3.14 ruu, not testing it before when it was installed, and the issue persisted there as well.
So, software? Hardware? Any ideas for fixes would be greatly appreciated.
In the market download an app like touch test and go over the area that is having problems and see if they persist.
From what you have said sounds like a hardware issue. I just am not sure what you would need to do next.
Sent from my ADR6425LVW using XDA
Downloaded the app, dead area all the way vertical between the 6th and 9th grid
I went and wiped absolutely everything and installed cleanrom again (like you I'm doubting software is the issue.)
Going to open her back up, maybe before it was software, but this time its hardware...I don't know...
Did u ever get this resolved I am having the exact same issue but mine is a "like new replacement".
I too have a dead zone going horizontal from line 22-24, but can still use the keyboard in that space so it's not completely dead
Actually I can touch almost anything in that section, only a few apps give me fits in that area???
Sent from my ADR6425LVW using xda premium
ROB281 said:
I too have a dead zone going horizontal from line 22-24, but can still use the keyboard in that space so it's not completely dead
Actually I can touch almost anything in that section, only a few apps give me fits in that area???
Sent from my ADR6425LVW using xda premium
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Op issue is similar to mine, it got to the point where I called VZW and I am having a replacement sent AGAIN! doesn't it annoy you?
Also tried touch test and yep big void right in the middle vertically on the phone but the weird thing is that it goes back to normal after a while.
Also I re flashed thinking it was a software issue but nope.
So do you think it was the cheap digitizer or bad install?
Related
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
aaronb1980 said:
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
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Click to collapse
I haven't had the issue where the phone is whipping through different screens on its own, but I have had a dead spot in one particular area a few times. It doesnt always happen, and I can't really force it to repeat. It is totally random when it happens, but it is that same spit every time it does happen. A factory reset seemed to help, but it still happens once in a while. When it happens, I change to a different screen, then go right.back to the screen with the 'dead spot' and it is no longer dead/unresponsive. Very odd.
I would try a factory reset, then of the problem persists I'd probably take it to Sprint. I have a couple days left and am pondering exchanging mine for a new one as well.
Sent from my PG86100 using XDA App
Did you have anything plugged into the headset jack? Only time I've experienced a runaway phone going crazy was when I had mine plugged into an amp via the headphone jack. All sorts of crazy control signals go through there.
Mike
No sir, nothin plugged in
Sent from my PG86100 using XDA App
my friend had this happen to her evo shift a couple times. It occured after she upgraded to gingerbread. I beleive she hard reset it and it went away
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
That happen to me but is not the screen is the htc sense...the issue went away with the wtsb rom....
Sent From My HTC EVO 3D ROOTED
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
/watch?v=4uTMVuFh50M (youtube)
I had dead pixels had to return Phone now on new hboot good luck
I'm thinking my EVO 3D might have an issue like the EVO 4G. I went ahead and unlocked my phone then flashed CM7 alpha. With CM7 it also stopped responding at random times. I also noticed if I hold the phone with my hand wrapped firmly around it the issue will not happen. Last night I used the phone for over an hour straight without having to cycle the screen on and off. Today it happen 6 out 10 times I used my today at work without holding it firmly.
Or maybe I just have a bad digitizer?
I've had this too after flashing a new rom. I'd have to turn the screen off and back on again to fix. I'm not sure if there is a permanent fix at all. Been trying to find one.
What is driving me crazy is I can't figure out if I should just go ahead a replace the digitizer or is it software/firmware related. It seems to be app specific and its always the same spots on specific apps that don't work. Sometimes the phone will work normally depending on how I hold it. Also games do not seem to be affected and pulling down the status bar usually always causes the screen to not respond to touch. How can the screen recognize my touch in 1 app but not recognize the same spot in another app? If anyone has dealt with this before could you please advise me on what to do, thank you.
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
danweb66 said:
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
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Def. Software related, a ported swype keyboard on miui wouldn't work for me, would show up just couldn't use half the bottons, have you calibrated the touch screen any issues with that?
Shot from my shooter in 3D
injected with cleanrom2.7
try this from sensation forum
http://forum.xda-developers.com/showthread.php?t=1206188
jsergio123 said:
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
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Click to collapse
Nevermind, link is down.
I took it into sprint because of the same problem about a quarter of the bottom screen would not respond I didn't have insurance, I did have to unroot it before I took it in, but they swapped it out with no hassle.
They said I was the 3rd person with the same issue? Could be a HTC problem? But my new EVO 3D is running infected eternity ROM no problem
Big up to SYNERGY ROMS.....
Sent from my PG86100 using XDA Premium App
So today my Evo decided that it wont register touches near the left edge of the screen, basically half an inch away from the left edge. I did a recalibration, reset, reboot, wipe cache and fix-permissions and still nothing. What is weird is that the rest of the buttons and screen work. However if I put the phone in the landscape position so that the buttons are on the left side, I cannot pull down the notification bar. I really hope its just a software bug, like a setting getting locked up and not a defective digitizer. Any suggestions?
I had a similiar problem, the top inch of the screen
I took mine to sprint and for 35 dollars(no insurance), they replaced the screen.
That did not work, I had the same problem, Although it was in a smaller section of the top.
They replaced the phone.
If you search on here, you will find that alot of 3d's have problems with the digitizer.
Theres a thread here on the exact same sort of problem.
http://forum.xda-developers.com/showthread.php?t=1383707
Im just about to replace the digitizer on my EVO 3D
theboz1419 said:
I had a similiar problem, the top inch of the screen
I took mine to sprint and for 35 dollars(no insurance), they replaced the screen.
That did not work, I had the same problem, Although it was in a smaller section of the top.
They replaced the phone.
If you search on here, you will find that alot of 3d's have problems with the digitizer.
Click to expand...
Click to collapse
Which release of hboot did the replacement phone have?
Sorry I could not get back sooner, traveling.
Hboot1.5
I have had multiple replacements and they all have this problem where when ever I swipe up to unlock it will open any app on the bottom right of the screen. I have swapped out the app and it still does it. I even got my wifes to do it a few times too.
I had this problem and found that switching to a tiamat kernel has solved the issue (so far)
Sent from my S-off'd 3VO
Last week i flashed my Vibrant to 4.0.3 and i found some times i can't use half left vibrant's screen, but when i turn off screen and turn on i used ok. Then i tried another ics 4.0 custom but this problem happened again. But when i used stock rom or 2.x.x mod my vibrant is ok. Can you help me what happen with my vibrant.
I'm sorry because i'm not good at english
Siri.nguyen said:
Last week i flashed my Vibrant to 4.0.3 and i found some times i can't use half left vibrant's screen, but when i turn off screen and turn on i used ok. Then i tried another ics 4.0 custom but this problem happened again. But when i used stock rom or 2.x.x mod my vibrant is ok. Can you help me what happen with my vibrant.
I'm sorry because i'm not good at english
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Click to collapse
Just to be clear, do you mean that your phone doesn't register your fingers touching the screen on the left side of the phone sometimes?
I would suggest downloading the free app "Touch Test" which shows a grid that not only shows where you are touching, but the path of your slides across the screen. If the phone begins to act up again, you can open the act and see if and where the screen is cutting out in the grid. Aside from that, it might simply be that you need a replacement and its coincidental that it was acting up along side you running a 4.0 rom.
Xenoism said:
Just to be clear, do you mean that your phone doesn't register your fingers touching the screen on the left side of the phone sometimes?
I would suggest downloading the free app "Touch Test" which shows a grid that not only shows where you are touching, but the path of your slides across the screen. If the phone begins to act up again, you can open the act and see if and where the screen is cutting out in the grid. Aside from that, it might simply be that you need a replacement and its coincidental that it was acting up along side you running a 4.0 rom.
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Ok i have tried touch test. I found when i sliced from the left to right, i saw the line appeared from the middle of screen, but when i sliced form the right to the left, the line appeared all screen? But it's not happen usualy. Just 10 to 15 second. May some hardware problem
Siri.nguyen said:
Ok i have tried touch test. I found when i sliced from the left to right, i saw the line appeared from the middle of screen, but when i sliced form the right to the left, the line appeared all screen? But it's not happen usualy. Just 10 to 15 second. May some hardware problem
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That is the oddest thing I have ever heard lol
It really might be a hardware issue man...I can't think of how it could be the rom. I mean, sure you might occasionally
have an unresponsive touchscreen....but only half the screen working?? That's just weird Oo I'll keep looking around for answers though man
but thus far I've found very little.
Good luck
Xenoism said:
That is the oddest thing I have ever heard lol
It really might be a hardware issue man...I can't think of how it could be the rom. I mean, sure you might occasionally
have an unresponsive touchscreen....but only half the screen working?? That's just weird Oo I'll keep looking around for answers though man
but thus far I've found very little.
Good luck
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Ok! Thanks you so much. I will make a short video when it happen again.
Siri.nguyen said:
Ok! Thanks you so much. I will make a short video when it happen again.
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Click to collapse
I have a video but i'm new member i can't send link to my post. I will sent to your inbox. tk
Okay, so that anyone else that happens to come to this thread is on board, here is the video that shows his problem:
http://www.youtube.com/watch?v=5xDolJhmDog&feature=youtu.be
As you can see in the app, if the origin of the trail is on the right side of his screen, the swipe is recognized across over to the left without problem...if however the origin is on the left side of the screen, no touch is recognized until he reached the middle of the screen, at which point it becomes recognized.
I am still looking around for a similar problem, but thus far have few ideas. Typically, the screen either is totally unresponsive or momentarily unresponsive...never half and half, and especially with such weird rules. By this, I mean that obviously the left side of the device is capable of recognizing touches, since if he begins at the right side, it does just fine....the only problem is if he originally touches the left side, then it doesn't recognize it.
My guess: it could be a kernel issue.
I would try the following:
Pull battery and reboot. Take out any external SD card.
Back up what important apps or data you have and try a factory reset.
You can also try some the options below:
1. Reflashing the kernel.
2. Try a different kernel if available.
3. Factory reset and full wipe and flash a different ics or cm9 rom to see it the problem persist. You can try to isolate the issue to hardware or firmware.
4. Full reset and flash back to complete stock to see if the problem persists. If you are fully reseted and back on stock eclair or froyo and the problem persists, you may have to open up the device to check all the connections.
sometimes a bad battery may also creates some problems
Now i'm using xerxes custom 2.3.6 gingerbread. It's ok but i don't know why when i use ics. I can use half left screen
Sent from my SGH-T959 using xda premium
Hello everyone, I'd just like to share something that happened with my HOX+.
Earlier today my touchscreen acted up and was getting random touch input on a particular portion of the screen. Thinking it may have just been something on the screen like oil or whatever, I just gave it a quick wipe and it went back to normal.
Now a while ago, that particular portion of the touch screen totally died on me. I didn't think it was a software problem because I didn't flash anything or install any app from the play store. Also, that portion(about a half inch strip from the top of the phone when held in portrait edge to edge, left to right) wasn't working even in recovery(CWM).
So I searched the net for similar accounts and found put that it may be a faulty digitizer. While I do have official HTC warranty, claims in our country(Philippines) usually take forever if you get past all the retailer and distributor bullcrap at all.
Luckily, I happened upon a single post somewhere where this person just pressed hard on the unresponsive portion of his touchscreen(different device) for a few seconds and the problem went away. Fortunately it also worked for me.
Just sharing my experience just in case this also happens to someone else. For now I'm hoping the problem does not reoccur. I've also secured my Proof of Purchase to be sure.
Sent from my HTC One X+ using Tapatalk 2
EDIT: Based on the fact that I could now pull down the notification bar, I assumed the whole screen was now OK. But now it seems there is still a narrow strip which is unresponsive. I'm now starting to think this was caused by the pouch I had been using which had a clasp corresponding to that location in combination with the long time it had been placed in a tight pants pocket earlier today.
Sent from my HTC One X+ using Tapatalk 2