It locked up once and I restarted it.
Locked up again after a few minutes, shut itself down and no matter what I do, I can't get it to restart.
Kind of a suck way to start the day.
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
maybe its your battery
let it charge for a bit with the device off
did you unlock the boot loader
can u flash roms?
can u even get to the bootloader?
Phone is fully charged. It was working fine during a call and when I hung up the call, the screen locked up then quickly blinked twice and that was that.
I tried pushing the power switch for almost two minutes and noting happened.
Better now than when I am traveling for work I suppose.
Take it back before the grace period. Lolz?
My tpu case seems to be making the power button stick causing reboots. If you have a case, take it off and I would also remove the shiny top back cover and try again. If that doesn't work, call for replacement.
Sent from my EVO using Tapatalk 2
Do a battery pu...... Oh wait
tkemack said:
My tpu case seems to be making the power button stick causing reboots. If you have a case, take it off and I would also remove the shiny top back cover and try again. If that doesn't work, call for replacement.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
If you take the shiny back cover off you maybe removing something important. Look on the inside surface of the cover and you will see copper contact points. Is this the NFC antenna. I'm ignorant to how it works, just speculating.
Sent from my EVO using Tapatalk 2
regulator207 said:
If you take the shiny back cover off you maybe removing something important. Look on the inside surface of the cover and you will see copper contact points. Is this the NFC antenna. I'm ignorant to how it works, just speculating.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I suggested taking it off just to try to get the phone to boot in case the power button us stuck. I didn't intend for him to leave it off forever
Sent from my EVO using Tapatalk 2
I understood what you meant
I did try it minus my TPU cover just in case that was the issue although the power button seems perfectly free..
Maybe they new camera will somehow magically be better
jfenton57 said:
I understood what you meant
I did try it minus my TPU cover just in case that was the issue although the power button seems perfectly free..
Maybe they new camera will somehow magically be better
Click to expand...
Click to collapse
Unclear if you got it to boot?...
Sent from my EVO using Tapatalk 2
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
jfenton57 said:
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
Click to expand...
Click to collapse
Bad battery contacts?
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
jfenton57 said:
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
Click to expand...
Click to collapse
It must be you. I think you need Jesus in your life.
Yeah.....maybe that's my problem. My heart sunk with the first lockup and reboot. I said some rather ugly stuff to my phone in the car.
BB stated they had taken back two out of the 7 preorders and when I asked for what reason, he said he wasn't sure.
Tomorrow I will exchange it one more time at a BB 100 miles away from the first one since we are away this weekend and they are already holding it for me. Maybe a change of venue will help
Sounds like some serious bad luck. I haven't heard of anyone's dying until you. I hope the different BBY return will do better for you man...
Sent from my PC36100 using xda premium
shook187 said:
It must be you. I think you need Jesus in your life.
Click to expand...
Click to collapse
or Cthulhu. but we all know both are fiction
NewZJ said:
or Cthulhu. but we all know both are fiction
Click to expand...
Click to collapse
Cthulhu isn't fiction bro.
Don't know who the other guy is.
jfenton57 said:
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
Click to expand...
Click to collapse
Man, you got to break two EVO's already.
I'm just waiting to get the chance to break my first.
NewZJ said:
or Cthulhu. but we all know both are fiction
Click to expand...
Click to collapse
Speak for yourself, troll.
Related
Any ideas?
I was in TWRP at the main menu, instead of clicking power off, I pulled the battery to replace the sd card with another. Now it will not power up, when I plug it in..no red light?
Thanks in advance...Jim
rollrsk8ter said:
Any ideas?
I was in TWRP at the main menu, instead of clicking power off, I pulled the battery to replace the sd card with another. Now it will not power up, when I plug it in..no red light?
Thanks in advance...Jim
Click to expand...
Click to collapse
See if you have any luck trying to boot without an sd card in there. Also, try holding down on the power button for at least ten seconds
Sent from my PG86100 using Tapatalk
k2buckley said:
See if you have any luck trying to boot without an sd card in there. Also, try holding down on the power button for at least ten seconds
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Neither helped...
have no sd card in it now
holding power button for 20 seconds doesn't do anything.
Let it charge for about 10-20 minutes then try again
BrianBaker said:
Let it charge for about 10-20 minutes then try again
Click to expand...
Click to collapse
This happened to me about a week ago. Charging it was what fixed it.
If charge it doesn't fix go to a sprint store and let them charged the battery the did the trick for.my EVO 4G once the happened, for.some reason the battery seems dead when is nor really dead
MGS on my iPad
Maybe check the battery connectors dood. I know some htc models have problems with those.
Coz i just saw it in 3D with the Shooter!
mines not powering up either.. Never turned it off, woke up this morning & it was off. Not powering up. been on charger all night
happens all the time to me. i know its a flaw, but ive learned to NEVER let my battery go all the way dead. If i see it get around 5-10% ill just put in on airplane mode til i can get to a charger. Also if you battery is very low, turning it off or pulling the battery will cause it to get an attidude and not turn back on for 15-20 min
Yeah, I have been having lots of "attitude" from my battery or power button or on/off code or whatever is making these things not want to power on reliably.... Not to mention the random charge-light-on-wont-turn-on antics. Has been happening more and more frequently and nothing i do works reliably so I just try them all until one works.
I can't have this. This morning I woke up to a locked phone, screen off, green light on, won't turn on.... And totally dead battery while plugged in? Good thing my nook is so reliable as an alarm clock or I might have been in deep **** at work.
It's not the rom or kernel... I've tested everything. I think it's deeper than that. I might not be able to wait for the nexus-prime.... Sgs2 might have to do.
Sent from my PG86100 using XDA App
I've seen a lot of these posts. I usually never let mine get in the amber even but I recently flashed viper rom so i wanted to do a battery calibration...meaning..reset stats from full charge..then use it till it dies. After reading these posts I realized mine hadnt died on me any yet. After 16 hours of heavy abuse (12 hours of normal music streaming, calls, text, web surfing etc...and 4 hours of just playing youtube video's with all radio's on trying to kill the damn thing) it finally croaked. Worked just fine though.
Maybe something to do with certain shipments. I've seen a lot of posts on htis but no one ever puts out a batch number or anything. Perhaps all the ones having issues came from a similar batch...and have some designation of affiliation with said batch. Just a though..if we could discover some trend in this...perhaps they'd consider acknowledging it and helping users with issues...or at least help new comers to the thread avoid particular troublesome ones.
daneurysm said:
Yeah, I have been having lots of "attitude" from my battery or power button or on/off code or whatever is making these things not want to power on reliably.... Not to mention the random charge-light-on-wont-turn-on antics. Has been happening more and more frequently and nothing i do works reliably so I just try them all until one works.
I can't have this. This morning I woke up to a locked phone, screen off, green light on, won't turn on.... And totally dead battery while plugged in? Good thing my nook is so reliable as an alarm clock or I might have been in deep **** at work.
It's not the rom or kernel... I've tested everything. I think it's deeper than that. I might not be able to wait for the nexus-prime.... Sgs2 might have to do.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
i think it has something to do with the non HTC s-off method. But im right with you. As soon as Sprint releases the s2 this 3D is going straight to ebay. I love it, but the signal weakness and power problems are MAJOR things that I cant take much longer
Success100 said:
i think it has something to do with the non HTC s-off method. But im right with you. As soon as Sprint releases the s2 this 3D is going straight to ebay. I love it, but the signal weakness and power problems are MAJOR things that I cant take much longer
Click to expand...
Click to collapse
It did this before I did s-off.... Admittedly not as much, but it also hadn't done it any more afterwards.... Until a week or so ago, and it just seems to be getting worse. I have an unmodified eng hboot and radio, I doubt that there are remnants of revolutionary that would get progressively worse over time....but I have no idea honestly.
Sent from my PG86100 using XDA App
daneurysm said:
It did this before I did s-off.... Admittedly not as much, but it also hadn't done it any more afterwards.... Until a week or so ago, and it just seems to be getting worse. I have an unmodified eng hboot and radio, I doubt that there are remnants of revolutionary that would get progressively worse over time....but I have no idea honestly.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
gotcha..
no matter how we cut the cake its still unacceptable for a flagship device. Idk how they missed something huge liike this in testing before it released
Success100 said:
gotcha..
no matter how we cut the cake its still unacceptable for a flagship device. Idk how they missed something huge liike this in testing before it released
Click to expand...
Click to collapse
Agreed. I stopped into my local radio Shack two days before release to play with their demo unit.... Turned on... Played with 3D... Turned off... Never came back on again, ever. Tried everything.
Sucks cuz I do love htc build quality. It just feels good in the hand. LOVE qHD, definitely gonna miss that. But this is bad and getting what worse.... And that's without mentioning the awful signal strength..... We'll see...
Sent from my PG86100 using XDA App
daneurysm said:
Agreed. I stopped into my local radio Shack two days before release to play with their demo unit.... Turned on... Played with 3D... Turned off... Never came back on again, ever. Tried everything.
Sucks cuz I do love htc build quality. It just feels good in the hand. LOVE qHD, definitely gonna miss that. But this is bad and getting what worse.... And that's without mentioning the awful signal strength..... We'll see...
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
AWFUL signal strength. actually, worse Ive ever had on a phone.
my EVO never came back. I was at 60% batt life when I put on charge last night & was dead ass hell this morning.. no life at at.. Sprint tech took it apart it said the phone apears like new, just lifeless. swapped battery with 3 others, no good. So I figured it would be a long shot but I took it back to the store I got it from 36 days ago.. & Explained what happen.. Swapped me out with another one right then & there!..
BTW this is my 5th NEW Evo3D. thats sad...
During the night, my phone got soo hot, I could not even touch it. It was charging while this happened and I think it happened because the phone went under the pillow and did not have proper ventilation. When I noticed I unplugged the charger and took out the battery. After it cooled I tried turning on the phone, it initially went to the charging icon then turned off and I can't get it to turn.on. CAN ANYONE HELP??
I wouldn't mind going to ATT and getting another one but its rooted. Do you think I would be ok to return it with out them finding out? I can't get to recovery mode to flash to stock.
I tried searching for the answer..couldn't find one, most people were able to turn theirs on.
Plug in your usb cable to your computer and hold the volume buttons (aka get into download mode), leave your phone on there for a couple hours to charge and then proceed to boot normally. Hopefully this works for you, if not, buy a new battery from Amazon (needs NFC, preferably Samsung OEM). I would suggest getting this http://www.amazon.com/Samsung--CGPK...UEE0/ref=sr_1_1?ie=UTF8&qid=1327948609&sr=8-1 so you will be able to charge your other battery if you are not able to charge it through download mode.(includes an extra battery too)
Hey thanks for the advice, I'll try this when I get home...say hypothetically it doesn't work...and it can't be.saved.and turned on...could the warranty department tell if I have.voided my warranty by rooting it?
If you tripped the flash counter, possibly, but I've read that most stores don't check it anyways and just get you a replacement.
joelp8835 said:
During the night, my phone got soo hot, I could not even touch it. It was charging while this happened and I think it happened because the phone went under the pillow and did not have proper ventilation.
Click to expand...
Click to collapse
WTF? Why do so many people put their phones under their pillows? ANd then everyone always starts a new thread about it.
Red5 said:
WTF? Why do so many people put their phones under their pillows? ANd then everyone always starts a new thread about it.
Click to expand...
Click to collapse
You know how people always say that the other side of the pillow is colder? Well since it's winter, people want the other side Warner and use their phones to warm it up.
I didn't mean to put it there ...kinda just slipped in
Red5 said:
WTF? Why do so many people put their phones under their pillows? ANd then everyone always starts a new thread about it.
Click to expand...
Click to collapse
I was thinking the same thing. I thought it was the same thread, then I thought the guy just copied and pasted the other guy.
On topic... just let the phone cool down, and then see if it works. If it does, good. If not, try ATT and they should accept it. They can't find out you rooted it if the phone doesnt work.
Off topic- a friend of mine took the shell of an iPod touch And put quarters in it for weight, and returned it.
You need to wait a while when you charge the phone before booting it up, the phone needs some time to get enough power to turn itself on without turning off immediately.
after the battery cools down, it should still work, hopefully you won't need a new battery
Sent from my SGH-I777 using XDA App
Red5 said:
WTF? Why do so many people put their phones under their pillows? ANd then everyone always starts a new thread about it.
Click to expand...
Click to collapse
I can tell you why Mr. Smarty Pants.
Back in the days before smartphone existed they phones did not get this hot. So, when an unsuspecting customer gets a new dual core heating pad they have no clue that they generate this much heat thus using their past charging habits ala under a pillow.
Sent from my SGH-I777 using Tapatalk
Delete this
akira02rex said:
I can tell you why Mr. Smarty Pants.
Back in the days before smartphone existed they phones did not get this hot. So, when an unsuspecting customer gets a new dual core heating pad they have no clue that they generate this much heat thus using their past charging habits ala under a pillow.
Sent from my SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I used to put my dumb phone under my pillow sooooo that the vibration that came with my alarm would be guaranteed to wake me up
Sent from my SGH-I777 using XDA App
joelp8835 said:
I didn't mean to put it there ...kinda just slipped in
Click to expand...
Click to collapse
That's what he said
Sent from my AT&T cellular device.
jefferoniandcheese said:
I used to put my dumb phone under my pillow sooooo that the vibration that came with my alarm would be guaranteed to wake me up
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
I put mine there to semi mute the alarm so as not to immediately wake my son up in the mornings.
Sent from my SGH-I777 using Tapatalk
Not to add too much to this inane thread, but there are a dozen alarm apps with increasing tones...starts quiet as a whisper and slowly increases.
Sent from my SGH-I777 using xda premium
AlarmDroid. Best alarm app Ive come across in a long time and use it every day.
jdbeitz said:
That's what he said
Sent from my AT&T cellular device.
Click to expand...
Click to collapse
Lol, someone had to catch it.
Sent from my páhhōniē
jdbeitz said:
That's what he said
Sent from my AT&T cellular device.
Click to expand...
Click to collapse
I thought the exact same thing haha
Phone placed under pillow is understandable but phone is under pillow while charging is just odd. You run a power cord under the pillow too?
I think the main question is why is his device getting that hot while charging? Will putting it under a pillow really cause it to heat up that much? Also doesn't the phone have a thermometer in it and auto shut down when it gets too hot?
jefferoniandcheese said:
I used to put my dumb phone under my pillow sooooo that the vibration that came with my alarm would be guaranteed to wake me up
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
I used to do this too! But the vibrators on these newer phones are no where near as strong as the old school nokia bricks!
demon9206 said:
Off topic- a friend of mine took the shell of an iPod touch And put quarters in it for weight, and returned it.
Click to expand...
Click to collapse
Now that's messed up!!
A couple years ago when plasma tv's were all the rage, there was a story in the news about a guy that was going around electronic's stores, buying tv's and returning them, but he would have replaced the TV with an oven door!
I'll be right in the middle of texting or on Facebook and the phone will randomly shut off, battery life isn't really a factor although it seems the less charge, the more shutdowns. I've had the phone for 3 weeks and it recently just started doing it. I have read up a little bit on the issue and It seems like a faulty battery or a bug in the SD card causes it. I did a factory reset and formatted the SD card and It's still happening. What is the best (Most affordable) replacement battery for these phones? Is the anker a good alternative or just OEM?
Gman91 said:
I'll be right in the middle of texting or on Facebook and the phone will randomly shut off, battery life isn't really a factor although it seems the less charge, the more shutdowns. I've had the phone for 3 weeks and it recently just started doing it. I have read up a little bit on the issue and It seems like a faulty battery or a bug in the SD card causes it. I did a factory reset and formatted the SD card and It's still happening. What is the best (Most affordable) replacement battery for these phones? Is the anker a good alternative or just OEM?
Click to expand...
Click to collapse
Call HTC and get a free battery replacement, cheapest deal you could possibly find.
Dark Nightmare said:
Call HTC and get a free battery replacement, cheapest deal you could possibly find.
Click to expand...
Click to collapse
+1
I did this and have not had any issues in over a month. I aslo got a new back case by tellin gthem my signal was really unstable. IF you are nice and tell them you dont have a credit card you can get them to escalate it and send without you haveing to give them your cc number.
So the replacement won't have the same problems as the OEM? Did they fix the issue? Why would I need a new back case, what's the point?
So I called. They said I need to provide a CC number, so in case I don't send the defective battery back they can charge me MSRP, how do I request to cancel the order? I think I'm just going to try and trade the phone for something else...
When the phone spazs out, and I turn it back on the battery is about 20% less. I completely drained it, charged it all night and its been on for 4 hours, It's currently at 16%
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
When the phone spazs out, and I turn it back on the battery is about 20% less. I completely drained it, charged it all night and its been on for 4 hours, It's currently at 16%
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
do you want a new battery? it could be a battery problem. try calling htc and getting a new battery or i can send you one
ziggy46 said:
do you want a new battery? it could be a battery problem. try calling htc and getting a new battery or i can send you one
Click to expand...
Click to collapse
They won't send me one unless I pay postage to send mine back, I ordered two OEM ones from eBay, thank you for the offer, hopefully the new battery fixes the issue. I had my MyTouch 4g for over year, never had a problem with it till the charger port became loose.
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
They won't send me one unless I pay postage to send mine back, I ordered two OEM ones from eBay, thank you for the offer, hopefully the new battery fixes the issue. I had my MyTouch 4g for over year, never had a problem with it till the charger port became loose.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
ahh... yeah htc tried to pull that crap with me too. i hung up, called back the next day and the person told me "when you receive the replacement dispose of the defective one in a safe and environmentally safe way"
so you could try that again... i mean it doesnt hurt to have another battery lol
also, np man. just trying to help
ziggy46 said:
ahh... yeah htc tried to pull that crap with me too. i hung up, called back the next day and the person told me "when you receive the replacement dispose of the defective one in a safe and environmentally safe way"
so you could try that again... i mean it doesnt hurt to have another battery lol
also, np man. just trying to help
Click to expand...
Click to collapse
Did yours have similar symptoms?
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
Did yours have similar symptoms?
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
no i had my original battery just go bad... (like the phone wouldnt turn on anymore) so i called them and got a new one.
luckily i had 3 batteries already lol
ziggy46 said:
no i had my original battery just go bad... (like the phone wouldnt turn on anymore) so i called them and got a new one.
luckily i had 3 batteries already lol
Click to expand...
Click to collapse
Lucky, I'm hoping my problem is just a battery, its not consistent, it just randomly happens. I have to manually turn it back on when it shuts down.
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
Lucky, I'm hoping my problem is just a battery, its not consistent, it just randomly happens. I have to manually turn it back on when it shuts down.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
I had the exact same issue as yourself. I got a free replacement from t-mobile. It was a temporary fix as many other users had previously stated, Maybe lasted a week or two till the random shut downs returned. I converted my phone back to stock as per the directions on this forum warranty exchanged it with t-mobile for free. I received my new one, Used hasoon's toolkit, S-off etc... It has been working flawless ever since. Running Energy Rom.
death4u said:
I had the exact same issue as yourself. I got a free replacement from t-mobile. It was a temporary fix as many other users had previously stated, Maybe lasted a week or two till the random shut downs returned. I converted my phone back to stock as per the directions on this forum warranty exchanged it with t-mobile for free. I received my new one, Used hasoon's toolkit, S-off etc... It has been working flawless ever since. Running Energy Rom.
Click to expand...
Click to collapse
I've never rooted, it seems to start happening once the battery hits a certain %
Sent from my HTC_Amaze_4G
I had a similar problem. For me it seems to be related to the battery/phone overheating. Removing the t-mobile cover I had on the phone seems to have reduced the random shut-downs.
When I have time, I'll likely be contacting HTC for a replacement battery.
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Gman91 said:
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Click to expand...
Click to collapse
best of luck to you. im probably not too far away from ditching this thong as well...
ziggy46 said:
best of luck to you. im probably not too far away from ditching this thong as well...
Click to expand...
Click to collapse
I man never ditches his thong... Back on topic, if I rotate the phone 180 degrees front to back in a fluid motion it shuts off.
Sent from my HTC_Amaze_4G
Gman91 said:
I man never ditches his thong... Back on topic, if I rotate the phone 180 degrees front to back in a fluid motion it shuts off.
Sent from my HTC_Amaze_4G
Click to expand...
Click to collapse
haha i meant thing... lol
but thats weird, could it be something in the phone thats loose?
Gman91 said:
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Click to expand...
Click to collapse
Get the Anker battery on eBay or Amazon. I had several shutdowns a day with stock battery. I've a couple Anker batteries and the phone stops the auto reboot/random shutdown completely. Something is fxcked with the stock battery.
I have the TEP from Sprint. My screen is messed up. Over the past couple weeks it's sometimes unresponsive, sometimes doing phantom button presses. I can literally turn the screen on sometimes and watch it as it moves the notification bar down, or attempts to swap screens. It even does random button presses in TWRP or CWM recoveries.
I'm going to be taking it in, my question is.. does anybody know whether or not they are giving refurb'd Evo3D for warranty claims? Or is it another phone completely? When i had my original Evo, i had warranty work done and they gave me the 3D because they didn't have anymore Evo's left. Has anybody done warranty work lately?
Thanks.
NinjaPenguin said:
I have the TEP from Sprint. My screen is messed up. Over the past couple weeks it's sometimes unresponsive, sometimes doing phantom button presses. I can literally turn the screen on sometimes and watch it as it moves the notification bar down, or attempts to swap screens. It even does random button presses in TWRP or CWM recoveries.
I'm going to be taking it in, my question is.. does anybody know whether or not they are giving refurb'd Evo3D for warranty claims? Or is it another phone completely? When i had my original Evo, i had warranty work done and they gave me the 3D because they didn't have anymore Evo's left. Has anybody done warranty work lately?
Thanks.
Click to expand...
Click to collapse
Yeah they've got Refurbs out the ass right now, I literally begged on the phone for a evo 4g lte because I read a few places that people got lucky, I even hung up and called again many times lol, Evantually the lady explained that they ran out of 3vo's for a while so they had to give better phones.
And they will replace it as long as the screen isn't shattered, Digitizer is their problem (Although the digitizer and screen are the same thing... Their kinda stupid...) I'm on my 3rd 3vo, And I'm literally about to go to a sprint store in a half hour to see about another replacement, I dropped my phone and destroyed the mother board, It don't do ****. lol, At all. nothing. Gone. lmao:laugh:
Can't_Live_Without_My_Evo said:
Yeah they've got Refurbs out the ass right now, I literally begged on the phone for a evo 4g lte because I read a few places that people got lucky, I even hung up and called again many times lol, Evantually the lady explained that they ran out of 3vo's for a while so they had to give better phones.
And they will replace it as long as the screen isn't shattered, Digitizer is their problem (Although the digitizer and screen are the same thing... Their kinda stupid...) I'm on my 3rd 3vo, And I'm literally about to go to a sprint store in a half hour to see about another replacement, I dropped my phone and destroyed the mother board, It don't do ****. lol, At all. nothing. Gone. lmao:laugh:
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Thanks for the fast response!
Also, do they typically have these on hand at the repair centers now? Or is it something that needs to be shipped via asurion?
NinjaPenguin said:
Thanks for the fast response!
Also, do they typically have these on hand at the repair centers now? Or is it something that needs to be shipped via asurion?
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Asurion deals with the insurance, Which you'll be charged $100 for.
Sprint deals with warranty, And most likely they'll check out your phone, and put in a new order and have you come back 3 to 5 days or so later to switch out for the new phone, they "Might" have it on hand, But i've never had this, And the 3vo is getting pretty old so they'll almost definitely have to order one.
And the phone will come without an SD or Battery, So make sure you charge up your battery.
Edit: Thanks button?? No?? lol.
Edit Edit: Hell yeah! lol. Got a new thanks.
Can't_Live_Without_My_Evo said:
And the phone will come without an SD or Battery, So make sure you charge up your battery.
Edit: Thanks button?? No??
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Well.. that is pretty cheap.. Oh well though, thanks.
NinjaPenguin said:
Well.. that is pretty cheap.. Oh well though, thanks.
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Yeah I KNOW! The first time I was pissed, I didn't charge that damn brick to bring it to em' and I get stuck with a new (dead) phone on my hour long trip home, Pissed I tell ya.
If you ever have to go through Asurion (100 damned dollars.) They give you a new 8 GB card and a new battery, I've been through it all lol, 3 Refurbs, and 2 insurance claims (Me and my wife have the same phone, I've broke both of em LMAO)
NinjaPenguin said:
I have the TEP from Sprint. My screen is messed up. Over the past couple weeks it's sometimes unresponsive, sometimes doing phantom button presses. I can literally turn the screen on sometimes and watch it as it moves the notification bar down, or attempts to swap screens. It even does random button presses in TWRP or CWM recoveries.
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Mine's the same. Depending on when your contracts up and whether or not you're able to deal with it. (Mine's worst when I'm outside in the cold, but generally passable indoors with occasional lock ups, button presses, etc). You may just want to sit tight and see what is officially announced for a spring release.
Sent from my PG86100 using Tapatalk 2
hockeyfamily737 said:
Mine's the same. Depending on when your contracts up and whether or not you're able to deal with it. (Mine's worst when I'm outside in the cold, but generally passable indoors with occasional lock ups, button presses, etc). You may just want to sit tight and see what is officially announced for a spring release.
Sent from my PG86100 using Tapatalk 2
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Well.. I took it to the sprint store because it became almost unusable. I could turn the screen on and have about 7 seconds until it froze or started randomly opening, moving stuff around. Flashed back to stock (from CM 10.1, didn't want them to know i voided all warranties) and took it in. They saw i had the TEP and said to give them a half hour, and they would have it fixed. They replaced the screen for me in minutes. Now everything is good as new.
I've never had that good of customer service with Sprint.
NinjaPenguin said:
Well.. I took it to the sprint store because it became almost unusable. I could turn the screen on and have about 7 seconds until it froze or started randomly opening, moving stuff around. Flashed back to stock (from CM 10.1, didn't want them to know i voided all warranties) and took it in. They saw i had the TEP and said to give them a half hour, and they would have it fixed. They replaced the screen for me in minutes. Now everything is good as new.
I've never had that good of customer service with Sprint.
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Glad to hear, I'm waiting on a call on whether my device has arrived or not.
Screens are super dooper easy to replace for next time, and pretty damn cheap too.
Note: They only last a little while in most cases lol, So don't be too excited.
My sprint store has lots of evo 3d parts than evo phones..
Took it yesterday & got a new battery, housing, screen , & motherboard.
Feels bran new.
Hi guys,
Does anyone know where the water sensors (white round strips) are on HTC One? I accidentally dropped my HTC One in water. It started vibrating and I could not turn it off. It turned off once the battery got drained. I am not sure if I should try to plug it in. Its just over a month that I bought it..but I dont have the accidental insurance...I wonder how HTC knows if the cellphone (in particular HTC One as it is pain in the ass to open according to ifixit) has water damage or not.
Thoughts??
Appreciate your help!!
Thanks...
just call att and tell them then you want the insurance added. tell them you didn't realize it was just over a month. they always honor it. then next day do a claim.
Sent from my HTC One using xda premium
I am not sure if you should try turning it on either. Not do I know about how htc detects water damage.
My sister-in-law spilled some soda on her phone and put it in a jar of dry rice (surrounding the phone with rice entirely) to dry it out. It worked well for her, but I don't know how effective it is in general. Nevertheless, it might be worth a shot.
When I took my phone in for a replacement they checked what color it was under the glass for the flash. Maybe that could be it somehow?
Pull out the SIM card slot. Put it a container filled with uncooked rice and seal it up. Make sure you bury the phone into the rice so it sucks out the moisture from the phone. Leave it there for about 3-4 days. Take it out, place SIM card back in, plug in charger and see if the red notification light turns on. If it does, it means its charging and let it charge for about 30 minutes before powering it on.
Sent from the Hottest Phone of 2013 (HTC One)
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
seahorse34 said:
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
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I would try AT&T they may swap it out without checking. HTC probably will check.
RestInPieces209 said:
When I took my phone in for a replacement they checked what color it was under the glass for the flash. Maybe that could be it somehow?
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When I called for service they mentioned the same thing. They asked if the yellow around the flash was red at all.
Sent from my HTC One using xda premium
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
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Pfft being honest is so 1950's
sent from my mom's basement
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
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or sell it As Is and get a S4 Active and never have to worry about this again
MrGriffdude said:
Pfft being honest is so 1950's
sent from my mom's basement
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Don't mind him, he's a skyrocket user (was) we're all smartasses.
Sent from my HTC One using xda premium
Why damage can be easily seen under microscope any part of any PC board
Sent from my HTC One using xda app-developers app
I have the One and the Skyrocket. I guess I'm a smart ass then.
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SKyRocKeting727 said:
I have the One and the Skyrocket. I guess I'm a smart ass then.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
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Lol you know how most of us skyrocketeers are.
Sent from my HTC One using xda premium
seahorse34 said:
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
Click to expand...
Click to collapse
The same is happening to my phone right now after i kept it in rice for 3 days. What happened to ur phone then?
The flash is the water sensor, as others have mentioned or guessed. I was at the AT&T store for a sim card swap and casually asked. I know the tech well and he told me where it was himself. Also, the dry ice trick is more reliable in my experience.
You can use silica desiccant in a bag for much much better results than rice. You typically find small packets in shoeboxes, etc. (No, I am not encouraging you to take the packets out of all the shoeboxes at wal-mart. But if you did, you'd confuse the hell out of the security personnel if they watched you on camera =P) You can refresh the desiccant pebbles by heating your oven to about 300 and then turning it off & leaving the packets on a cookie sheet inside. This will purge the moisture from them and re-activate them.
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
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I used to be honest like you, but then I took a $50,000 medical bill to the knee.
I dropped my HTC One in the toilet, and it's not working at all. Can anyone help?
It was in the toilet for a second or two. I then took it out immediately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
thebrightpink said:
It was in the toilet for a second or two. I then took it out immediately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
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I have been working for a sub that repairs phones for AT&T for several years. Water damaged phones do not get repaired as there is no way to get all the water and the contaminates that it migrates to the PCB out from under all the parts and connectors. If the Rice or other suggestions did not work then the phone is history and must be replaced at your cost if you don't have insurance. If you have insurance just be honest pay the deductible and get the refurb the will give you.
Thats your only options.
The ones water Indicator is actually inside the flash lens. Look next to the camera lens and see if that's a pinkish color or a off white- yellowish. Pink is water. There's also a small one inside the Sim slot that you can't really access or see. Good luck
Sent from my HTC One using Tapatalk