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Any other Sprint employees trying to get an Evo 3D? I'm a B2B rep for a preferred dealer and I got the same old story they gave everyone last year with the Evo. EMPLOYEES MUST WAIT!
Anyway around this? buying the phone at full price? Just started at Sprint 2 months ago so I'm not that familiar with how this stuff works yet.
teddy_ballgame3 said:
Any other Sprint employees trying to get an Evo 3D? I'm a B2B rep for a preferred dealer and I got the same old story they gave everyone last year with the Evo. EMPLOYEES MUST WAIT!
Anyway around this? buying the phone at full price? Just started at Sprint 2 months ago so I'm not that familiar with how this stuff works yet.
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I got the same treatment...but then I went around that and preordered it at radioshack lol
Korey_Nicholson said:
I got the same treatment...but then I went around that and preordered it at radioshack lol
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You are an employee? Radio Shack didnt ask to change you plans?
Im on SERO-P and trying to figure out where i can upgrade aside from Sprint.
I am sure if you go into the shack or BB and pay full retail for it they will not question you as to why you want to not have them activateit for you.
It's my understanding that when you call Sprint customer care to activate the phone, they wont put it on your employee plan. I'd consider paying full price but I don't want to get stuck with a $500 phone I can't use.
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teddy_ballgame3 said:
It's my understanding that when you call Sprint customer care to activate the phone, they wont put it on your employee plan. I'd consider paying full price but I don't want to get stuck with a $500 phone I can't use.
Sent from my PC36100 using XDA App
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Well couldn't it be activated online?
Sent From My HTC Evo 4G Using Tapatalk On The Now Network From Sprint.
i'm not 100% positive but I believe they still ask you to change plans online. anyone else have more information on this? this will be my 1st upgrade on an employee plan and i'm just going off the information my co-workers have given me.
o0adam0o said:
You are an employee? Radio Shack didnt ask to change you plans?
Im on SERO-P and trying to figure out where i can upgrade aside from Sprint.
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I don't know any sprint employee on the SERO plan. Not when you can be on the $20 Free & Clear 3000.
I'm on the $20 plan too.
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Thought I saw something on iconnect today to the effect that employees could get the 3d on launch day.
Sent from my Nexus S 4G using XDA Premium App
iconnect? not sure what that is lol. like i said, im kinda new and i dont work in a retail location.
from what I remember as a Corp sprint employee, they wouldn't even activate a phone that was on the hold list, even if you bought it outright, pretty much out of luck.
Alanmw86 said:
from what I remember as a Corp sprint employee, they wouldn't even activate a phone that was on the hold list, even if you bought it outright, pretty much out of luck.
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thats exactly what i've been hearing. ****.
teddy_ballgame3 said:
iconnect? not sure what that is lol. like i said, im kinda new and i dont work in a retail location.
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Its just a Sprint intranet/internal company wide information home page.
Sent from my Nexus S 4G using XDA Premium App
hdnet1 said:
Its just a Sprint intranet/internal company wide information home page.
Sent from my Nexus S 4G using XDA Premium App
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would you mind checking iconnect next time you get a chance? i'd def appreciate it.
I don't think there's anyway around it.. Besides paying full retail..
As of right now, employees can get the Evo 3D on lunch day. Just keep in mind with Sprint, that is subject to change at any moment lol. This is what I got from iConnect and what upper management is saying so far.
Sent using Shift on CM7 RockMod
dblock3nine said:
As of right now, employees can get the Evo 3D on lunch day. Just keep in mind with Sprint, that is subject to change at any moment lol. This is what I got from iConnect and what upper management is saying so far.
Sent using Shift on CM7 RockMod
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thank you dblock! thats great news.
dblock3nine said:
As of right now, employees can get the Evo 3D on lunch day. Just keep in mind with Sprint, that is subject to change at any moment lol. This is what I got from iConnect and what upper management is saying so far.
Sent using Shift on CM7 RockMod
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I can confirm this, only to the point that the employee that I put my deposit down for the 3d with said he gets his on launch day, just like the rest of us.
SITH16 said:
I can confirm this, only to the point that the employee that I put my deposit down for the 3d with said he gets his on launch day, just like the rest of us.
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thanks for the heads up! this looks promising.
I'm at the mall here where I live. I go into the Verizon store rocking my new EVO 3d. First question they ask me is can I help you. I said I'm just looking. They asked do you have cellphone service now. I replied ...yeah with Sprint. The sales associate said...oh...we can't compete. She then asked me ...what phones do you and your wife have. I said my wife has the EVO 4g and I have the EVO 3D. Again the sales associate said...can't compete again.
I was like wtf...and the bad thing is was that she was the manager. She was like Sprint is the only company that has true unlimited data..and their prices is good as well.
I know it don't mean anything but i just had to post this
Sent from my PG86100 using Tapatalk
thank you based god
Wait till 2-3 weeks from now when Verizon gets rid of their last thing close to unlimited data and moves to their high priced tiered data plans.
ajs421 said:
thank you based god
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Hahahahaha
Sent from my PC36100 using Tapatalk
Verizon is expensive as hell so they're gonna be in trouble. As soon as t mobile gets all at&t-ified the only thing comparable price wise will be cricket....not! Gotta love sprint!
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evohog said:
Verizon is expensive as hell so they're gonna be in trouble. As soon as t mobile gets all at&t-ified the only thing comparable price wise will be cricket....not! Gotta love sprint!
Sent from my Nexus S 4G using XDA Premium App
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Verizon has been more expensive than Sprint.. so has AT&T and they still gain more customers than Sprint does regardless. I doubt there will be a mass exodus of customers.
donatom3 said:
Wait till 2-3 weeks from now when Verizon gets rid of their last thing close to unlimited data and moves to their high priced tiered data plans.
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I know right....
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A rep offered to use the air rave line for an upgrade, so I bought and paid for a new evo lte.. when I got it I called sprint to activate and they told me no and that I have to send it back because the rep wasn't allowed to do that... any suggestions? I already have the phone...
Sent from my SPH-D710 using xda premium
Do u have a sprint phone line with the data card? I mean if u upgraded and got it at discount I would connect it to my other line just make sure they give u a two year update on the data plan one.
Sent from my EVO using XDA
aimbdd said:
A rep offered to use the air rave line for an upgrade, so I bought and paid for a new evo lte.. when I got it I called sprint to activate and they told me no and that I have to send it back because the rep wasn't allowed to do that... any suggestions? I already have the phone...
Sent from my SPH-D710 using xda premium
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Call them back and tell them to activate. If they say the rep shouldn't have done that, tell them that is not your problem. You were told you could, you bought the phone, you received the phone, and now Sprint needs to stand behind what the rep said.
They give you more run around, tell them to transfer you to a manager. If that doesn't help, get on phone with retentions.
Replace the old phone with the lte on the main line.
Sent from my Galaxy Nexus using xda premium
Are you unable to activate it from your account on the website?
Ya I agree with these guys. Wether they should have done this or not means nothing. Don't even bother talking to them. Activate it online yourself. It is very easy just sign in to sprint and it walks u through it. Doesn't take any time at all. If u don't have a login just sign up for one. I never talk to sprint when activating a new phone.
Sent from my PG86100 using XDA
Tell Sprint word for word this:
Please just go ahead and activate the phone on my line, like I was originally told.
Otherwise, just go ahead and cancel my account right now. I've had WAY too many issues with Sprint as is. I don't even mind paying the early termination fees.
They'll jump on your dink(lol) and do anything you want. Maybe even offer you a few food coupons and a trip to Vegas.
Also.. why not just go back to that same Rep who sold it to you and say "here. Do it now."
arozer said:
Also.. why not just go back to that same Rep who sold it to you and say "here. Do it now."
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http://www.youtube.com/watch?v=u6ALySsPXt0
Go to www.sprint.com/activate
You can get it done there without dealing with those dummies in Customer Care.
Let me know if this works for you. I also have a upgrade on my Airwave and would like to do this for my wife's phone.
Sent from my Evo 4G LTE
I don't think you can activate this phone online, the old data feature code has to be removed and the lte code has to be added. Then after that is done swapping/activating should work.
Sent from my EVO using xda premium
The fourth rep finally activated it for me without any questions.. you can try... But its taken me more time then its worth to do.
Can't do it online it won't work. Hands free didn't work because of sero.
Sent from my EVO using xda premium
That is insane. I do that ALL the time!!
I manage the Sprint account at our company of 100+ Sprint devices, we just borrow upgrades from what ever device has one available and activate it on which ever line we want.
Also to sweeten the deal. one of the guys here has an airave on his personal account. He was not available for an upgrade yet but he went to Best Buy to pre-order the EVO LTE and the guy told him his phone is not yet available but his Airave is and they could use that line to activate it.. and now he has a EVO LTE with no problems from Sprint.
Honestly, just call Sprint. Tell them you want to activate a new phone on your line. ALL you need to tell them is the MEID HEC and nothing else. You don't need to tell them where you got the phone. If they give you trouble ask politely to speak to their manager and if the manager doesn't help say this "can I please talk to the retention department" the retention department is the people who are paid to keep you as a customer.
My sister wants to get this phone and she is still on the EVO 4G.
I told her she could just buy out her contract if she wants the full discount. It's only $50.00 (she's a few months out).
The Corporate Sprint store said she had to hand in her old EVO 4G to do the Buyout. She wants to keep it and sell it (she already got offered like $130.00 for it).
She called Sprint and she said she had to go to a Store to do it.
I thought you could just call up sprint, payoff contract and then buy and Sprint phone after full discount from any authorized dealer with a 2 year renewel.
And sell your old phone any old time you want.
I bought out of my contract no problem...they never asked for me to return anything back....besides that she paid for her of EVO with her money I would call again and speak to a diffrent service rep....
Sent from my EVO using xda app-developers app
I called sprint retention and bought out my contract over the phone. Kept my phone too (sold it back to best buy for like $200)
Sent from my EVO using Tapatalk 2
You were most likely given bad information. Call again.
Sent from my EVO LTE
No point in calling again. That info is correct. Sprint modified the program. It is no longer being performed thru customer care. It is now being done in the stores and a buyback of the old device IS required. You were told correctly. Customer care can't offer this anymore. It must be done in the stores. This was done to reduce issues from the previous program.
Sent from my EVO using xda premium
Unless that changed in the last couple of months, its nonsense. Or unless my situation was different. I had three lines on my account and terminated two of them for $50 each over the phone and didn't have to give them a thing.
Sent from my EVO using xda app-developers app
Couldn't a person just buy some piece of junk on craigs list, activate it on the line and give them that? (moment old blackberry etc) My kid has an epic touch with a crack in the screen that only can be seen with the screen off and they want to give him 40 bucks for it, i don't think so.
Quis89 said:
No point in calling again. That info is correct. Sprint modified the program. It is no longer being performed thru customer care. It is now being done in the stores and a buyback of the old device IS required. You were told correctly. Customer care can't offer this anymore. It must be done in the stores. This was done to reduce issues from the previous program.
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^this is fact...and yes, it is new as of June I believe
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OdayAllDday said:
Unless that changed in the last couple of months, its nonsense. Or unless my situation was different. I had three lines on my account and terminated two of them for $50 each over the phone and didn't have to give them a thing.
Sent from my EVO using xda app-developers app
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Completely different. This discussion is about essentially buying an early upgrade, not terminating lines
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I called customer care last week and bought out contract for 100 and got a new phone the next day, they never said anything about wanting the old phone, they even fixed it for me so I could get all the contacts off of it
Sent from my EVO using xda app-developers app
FMA5880 said:
You were most likely given bad information. Call again.
Sent from my EVO LTE
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You may need to do a little checking yourself. Both my parents and sister did this. 2 paid $50 and my mother payed $100.
Sent from my EVO using Tapatalk 2
A couple of internal docs regarding the new buy-out program were posted on Inside Sprint Now, which of course doesn't exist any more. Yes, starting in the second half of June early buy-outs are only supposed to be done through corp stores and yes, you have to turn in the phone that Sprint gave you in the previous upgrade cycle. The fee depends on the age of the current phone. It is a new program though, so you might still be able to do it the old way by calling customer service and without trading in your current phone, just depends on CSR's knowledge and luck.
Wow, just another reason to leave Sprint I guess. I think that's pretty dumb, as you essentially loose the money you paid for the device. Unless the money you paid to get the device is somehow subtracted from the price you pay to buy out the contract.
yeah this is bs, why would i pay off the rest of the fone just to turn in the fone and buy a new contract.... if sprint keeps this, they are gonna use alot of business....
You people are ridiculous....
How about you wait until your contract is up then? Then you can upgrade and keep your phone. If u want to upgrade early this is how you have to do it. Otherwise don't do it. Simple. Yet another reason to leave sprint? Lol. That sounds silly. Please explain to me how other providers run their buyout programs.
Sent from my EVO using xda premium
ticklemepinks said:
.. if sprint keeps this, they are gonna use alot of business....
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Highly doubt THIS will be the reason Sprint loses business......
Sent from my EVO using xda premium
Guys you get PAID for the phone you turn in
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She had an old flipphone she activated and handed that over.
They do buy back the old phone so it's not a bad deal.
I never let a "contract" sway when I do anything.
I think it's ridiculous when folks say I can't do X because they are under contract.
ok so i guess we're pretending that they didn't just take away the premire upgrades. you should be able to buy out the rest of your contract and not have to turn in the phone too, thats not a good deal, say you pay 165 to end your contract and then have to turn in a 500+ plus phone just do get a new one, might as well just pay the etf and keep the phone, u could actually make more money to get a new phone this way.
ticklemepinks said:
ok so i guess we're pretending that they didn't just take away the premire upgrades. you should be able to buy out the rest of your contract and not have to turn in the phone too, thats not a good deal, say you pay 165 to end your contract and then have to turn in a 500+ plus phone just do get a new one, might as well just pay the etf and keep the phone, u could actually make more money to get a new phone this way.
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Click to collapse
Just depends on the phone you have.
This is one specific program.. there are others
The push with buyback of the current phone in this specific program is the increased need for phone recycling, which sprint currently leads in.
The crying over contract changes that happened 6 months ago or more is just silly. Premium customers received one last upgrade to be used by end of year.
Sent from my EVO using xda app-developers app
I pay the 11 some dollars a month for the TEP plan on my phones line, and I love the benefits. Since my first samsung moment dropped, I've probably had
3 replacement Samsung Moments
5 replacement EVO 4G's
5 replacement EVO 3D's
2 Replacement Blackberry Bold 9650's
I realize that's a lot of phones, but when you send out refurbed phones that were broken and then "repaired" what can you expect. I've honestly NEVER physically broken a phone to date (knock on wood), they've all suffered from software issues, or charging ports detaching etc.
Here's my question. I was talking to my friend last night, and he wants a new GS3 because of a superficial issue with his screen. I've had one or two phones replaced for some silly reasons, so I understand why he'd want a new one, but to date I've NEVER been charged for a phone replacement. They said it's a 150.00 fee for any kind of issues, and that's part of his TEP plan (He pays the 11.00 also).
Am I lucking out because I'm friends with all of the reps there? If there's a problem I walk into the store, ask for a replacement phone, they order one and I'm out of the store in 5 minutes and then the phones there tomorrow by 2pm. Can anyone chime in on this?
He will ONLY have to pay the 150 deductible if is physical damage.
via eVo.
Blackcircle said:
He will ONLY have to pay the 150 deductible if is physical damage.
via eVo.
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Okay. That would explain why he has to pay, and why I've never paid. Thanks!
I knew a guy that took his dirty tennis shoes back for new one because of a stupid return policy. Doesn't make it right.
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rbeavers said:
I knew a guy that took his dirty tennis shoes back for new one because of a stupid return policy. Doesn't make it right.
Sent from my MB855 using xda premium
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Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
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Click to collapse
I wouldn't take moral advice on policies from people who void their warranties by rooting their phones. It's like taking financial advice from a hobo. However, yeah, doesn't surprise me that 1) they'd be easy to catch and 2) that people would steal shoes from that K-Mart. Aaaah, good times at K-Mart...miss the K-Cafe
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
.
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That fee doesn't exist. I wish people would let that go.
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NaterTots said:
That fee doesn't exist. I wish people would let that go.
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True but there is the premium fee which if you cant get over 500k why make them pay the fee
Sent from my EVO using xda premium
Its a smartphone data fee. I've never had 4g or LTE in my area. Don't care either.
Sent from my EVO
ckoadiyn said:
True but there is the premium fee which if you cant get over 500k why make them pay the fee
Sent from my EVO using xda premium
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Even with the $10 added fee it's still cheaper than anyone else for unlimited data. It's not a big deal.
I see the fee as one for unlimited data - way cheaper for me than the other business models. So I'm willing to pay.
Unfortunately when you get less than 200kbps at best you still pay a premium data fee and who cares about unlimited data when your speeds are pathetic. My phone is basically useless unless I'm on WiFi. Sprint won't cancel your contract unless you're roaming excessively and costing them money.
Sent from my EVO using xda premium
We dish out 50.00 a month to sprint for that "premium data" fee lol. That's a lot of money we just give sprint for the hell of it imo.
Sent from my HTC EVO LTE
I'm sorry but premium data is for all smart phones because they use data all the time.
Still cheaper than what anyone else offers.
Everyone that complains about spotted with sprint, didn't you check coverage before committing?
I have great coverage everywhere I go. Hence why I have Sprint.
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NaterTots said:
I'm sorry but premium data is for all smart phones because they use data all the time.
Still cheaper than what anyone else offers.
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Click to collapse
A quick story about the fee being for smartphones. My daughter's EVO had a software issue that I couldn't fix so we went to the Sprint store and switched her temporarily to her old LG Optimus. The Rep was able to remove the $10 fee. So tell me how is this possible if you can still have a non 4g capable smartphone on the plan? I do agree though that it is cheaper than the alternatives.
No clue. I just know they add it to all smartphones whether they have 4g or not. As of over a year.
Last year the only android phone that didn't get the fee was the Samsung replenish which is a piece of crap of a phone.
Sprint changed the 4g fee in August 2010 to a premium data fee for Android, wp, and BB phones.
You must have gotten a good Rep then.
Sent from my EVO using xda app-developers app
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
Click to expand...
Click to collapse
He was not stealing the store policy was if ANY thing was wrong with your purchase they would exchange it. Needless to say they have gone out of business.
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---------- Post added at 12:31 PM ---------- Previous post was at 12:28 PM ----------
Chyrux said:
I wouldn't take moral advice on policies from people who void their warranties by rooting their phones. It's like taking financial advice from a hobo. However, yeah, doesn't surprise me that 1) they'd be easy to catch and 2) that people would steal shoes from that K-Mart. Aaaah, good times at K-Mart...miss the K-Cafe
Click to expand...
Click to collapse
If you pay for it you can do what ever you want with it.
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NaterTots said:
Everyone that complains about spotted with sprint, didn't you check coverage before committing?
I have great coverage everywhere I go. Hence why I have Sprint.
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Click to expand...
Click to collapse
The problem is I had decent coverage until I moved to a more urban area and now my coverage absolutely sucks.
Spent a half hour on the phone today with a "technical support" rep who was just reading off her computer how to update my profile and other pointless things. Trying to blame my poor speeds on my phone. She wanted me to take my phone to a repair center until I told her it can't be my phone because all four of my phones are just as bad. She finally told me she would pass it down to the service techs in my area and call when they figure something out. They keep blaming it on an outage, but it has been this bad for over a year.
Sent from my EVO using xda premium
there would also be a deductible for loss/theft, although I realize that didnt happen here.