help AT&T 10 unlimited plan got changed? - Galaxy S III Q&A, Help & Troubleshooting

ok so i bought the UK version of the Galaxy S3...i was told by many since AT&T can't recognize the uk version of the phone, i can sign up for the 10/month unlimited data plan...so i called them yesterday and gave them my dummy phones ime number...everything was good all day phone worked great..but i just got home and i got an email saying that my "iphone" doesn't have the proper data package and changed it to the 30 month/3 gig plan...so i'm confused...did they know i was using a smart phone??
maybe i screwed up not giving them the galaxy s3's ime number?

Doesn't matter what country it's from they can still enter your ImeI and know what you using.

Lets hope AT&T doesn't do as they did with the N1 and go after the medianet users.

You are SOL, it appears in this case your phone IMEI algorithm is in the ATT IMEI sweeps. They have the UK SGS III flagged as an iPhone just as they had the white Galaxy Note flagged as a blackberry.

this is a hit or miss thing. Best thing to do is give them an imei of a dumb phone from AT&T. Been running with that on my GNote.

tg9413 said:
this is a hit or miss thing. Best thing to do is give them an imei of a dumb phone from AT&T. Been running with that on my GNote.
Click to expand...
Click to collapse
Yeah that's what I did do. I never gave them the s3's imei number. Gave them the imie of and old Samsung I had.
Sent from my GT-I9300 using XDA

IMEI ranges are openly available and AT&T has the capability to scan for devices that fall within and then compare those to the data plan. The only thing that has stopped them from doing this wholesale is that it requires a great deal of resources and they have chosen to stick with the money. Otherwise there would not be anyone doing the medianet gambit without an IMEI spoof. The situation with the N1 was different in that they publicly stated they were going after Google and did so, it was a shot across their bow saying do not screw with our subbed phone system by getting into the business of selling unlocked phones to our customers. If they have decided to take this course with the sgs3 you will know soon enough as there will be many reporting that they were kicked to smartphone data but it would not be business as usual up to this time.
The other way that people get caught is that they are flagged at the time of making the switch by the csr and it sounds like this might be what happened here since this is the only report of it so far.

lunercrab said:
ok so i bought the UK version of the Galaxy S3...i was told by many since AT&T can't recognize the uk version of the phone, i can sign up for the 10/month unlimited data plan...so i called them yesterday and gave them my dummy phones ime number...everything was good all day phone worked great..but i just got home and i got an email saying that my "iphone" doesn't have the proper data package and changed it to the 30 month/3 gig plan...so i'm confused...did they know i was using a smart phone??
maybe i screwed up not giving them the galaxy s3's ime number?
Click to expand...
Click to collapse
Very strange, you are the first person I've heard who has this issue.
Sent from Rooted debloated stock Galaxy S3 OG I9300

Yeah its all good now. I called and even they were stumped why. I re-added it and so far it hasn't changed back again
Sent from my GT-I9300 using XDA

Related

[Q] Questions for USA buyers

What CSCs are you generally getting from resellers? Latest European?
Anyone buy from NewEgg? (30 day exchange for issue laden device)
What are the pitfalls if any with using International Versions on ATT. I can see the advantages.
Flashing methods seem to be the same from what I am reading. Even A TiBu restore may work from a saved folder from the Captivate. Have not read of any differences there in apps or TiBu.
VPN settings work?
Been looking to get this handset but not sure about about a few processes. I am guessing MobileTech can unbrick one of these should I have an issue as they did one of my Captivates. I have not read of any US repair support expected.
USA Buyer
I have a SGII here in US, bought from onthegosolutions.com, works well on AT&T sim card. No setup issues, nothing to complain about but the problems with the native email app and activesync exchange server, that is supposed to be fixed in KE7 if I can ever get it.
The phone is the standard EU version XWKE2
I got mine from Amazon and the CSC was from Chile. Flashed the generic European ROM soon after to update the build to KE7. Everything has been working fine before and after flashing and rooting.
THanks for the replies. Being a "noob" to non branded Android Galaxy (always bought Nokia before and had to set up VPN was the only difference.
The two branded Captivates which were complete turds initially have been very nicely polished by developers. (hence my support of donations to them and this site.) I believe in supporting the helpful developers with my wallet for ROMS and paid Apps.
I don't use either Exchange or the stock Email app. I like Gmail and K9. I will root for TiBi and root Explorer. Probably run Cog at first since DG was a force on the SGS I and still is. When I get comfortable with the flashing processes I will try other ROMs
I guess most processes are similar to the S1. I did notice two rooting methods. I even read somewhere SuperOneclick may work.
OF hundreds of flashes I bricked once (recently) but $50 late MobileTech and the JTAG had me like new. Small price to pay to save a few hundred dollar phone. IM guessing Josh cna do the same with the SGS II.
Does anyone know when it will be available for AT&T?
I bought mine from New Egg and received it Thursday and I must say it is a great phone. Mine came with KE2. I just flashed Cognition on it a couple of hours ago and its even smoother and faster.
I read on Android Central the other day that Samsung was having issues with the carriers in the US on getting them to pick up this phone. I don't know why since its an awesome phone and they already have phones on all the major carriers. I'm glad I bought it outright instead of waiting for ATT to officially carry it.
astarling10 said:
I read on Android Central the other day that Samsung was having issues with the carriers in the US on getting them to pick up this phone.
Click to expand...
Click to collapse
The source of all those stories was a Korean writer with no facts talking out of his ass. A dev just found AT&T LTE code in the 2.3.4 leak along with PNG logos unique to their network.
Here's a link to the story that started it all. You judge if its credible.
http://english.chosun.com/site/data/...070701109.html
astarling10 said:
I bought mine from New Egg and received it Thursday and I must say it is a great phone. Mine came with KE2. I just flashed Cognition on it a couple of hours ago and its even smoother and faster.
I read on Android Central the other day that Samsung was having issues with the carriers in the US on getting them to pick up this phone. I don't know why since its an awesome phone and they already have phones on all the major carriers. I'm glad I bought it outright instead of waiting for ATT to officially carry it.
Click to expand...
Click to collapse
Yeah IM over Carrier branded handsets. I was glad ATT never carried the N82/N95/N97 Nokias...... I could not care if ATT never gets the SGS 2. Probably get an SGS 3 instead to compete with ifad 5
Bought one here from the Market place with KE7....Hasn't arrived yet.
tbong777 said:
Yeah IM over Carrier branded handsets. I was glad ATT never carried the N82/N95/N97 Nokias...... I could not care if ATT never gets the SGS 2. Probably get an SGS 3 instead to compete with ifad 5
Bought one here from the Market place with KE7....Hasn't arrived yet.
Click to expand...
Click to collapse
Me too..no att crap ware..
Sent from my GT-I9100 using Tapatalk

Media Net Plan with AT&T problem

I have a problem with my internet on my sg2, A couple weeks ago before I got my sg2 I had bought an matrix and put my sim in it. So their system registered that phone and gave me the 4g plan, I wasn't aware of it until I got my bill. I thought I was using the media net. I got it changed back to the media net again but now my phone doesn't get internet data. Does anyone know why and how can I fix it
Sent from my GT-I9100 using XDA App
on a different note, does S2 get recognized as smartphone with ATT?
Recently, HTC caved in and gave ATT IMEIs of all HTC HD2 and now everyone is getting switched to smartphone plans. I wonder for how long will Galaxy S2 be able to fly under the radar. It's only a matter of few weeks when ATT will get that list from Samsung and all these S2s will hit craigslist and ebay. Nokia remains a safe bet and doesn't have their eggs in ATT basket.
vnb28 said:
I have a problem with my internet on my sg2, A couple weeks ago before I got my sg2 I had bought an matrix and put my sim in it. So their system registered that phone and gave me the 4g plan, I wasn't aware of it until I got my bill. I thought I was using the media net. I got it changed back to the media net again but now my phone doesn't get internet data. Does anyone know why and how can I fix it
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
How do I know if
Sent from my T-Mobile G2 using XDA App
How would I know if att recognize the phone?
Sent from my T-Mobile G2 using XDA App
vnb28 said:
How would I know if att recognize the phone?
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Login to OLAM and you see a pic of the smartphone and next you see a $25 smartphone plan they slapped on you that you can't remove. Actually, my 1st post was more of fear mongering. S2 (euro) will probably never get to ATT. ATT has all T-mo IMEIs, all Nexus 1 with ATT 3g bands, and all HD2. I read it somewhere. So, they are definitely trying to get their hands on smartphone IMEIs (?). We need some conclusive input from ATT reps, because 600 is too much to drop on a phone knowing that it might get picked up by ATT.
I called att and they still show me having a razor. They tried trouble shooting it and was unable to resolve it. They were going to transfer me to a level 2 aupport but the rep came back on the line saying that the weat coast was having some technical difficulties so maybe that's why it wasn't workiing.
Sent from my T-Mobile G2 using XDA App

[Q] Bought a brand new AT&T i717 with a bad imei for $200... what to do now?

Hello
I bough what it looks like a brand new i717 on craigslist at @ $200. It is in pristine condition, boxed with all the accessories including a genuine flip case... everything fresh and still smelling like new. It has a bad IMEI though.
The seller said it was a display unit on an AT&T store and that they block the IMEIs of the phones that are removed from the display counter. The guy even had an AT&T t-shirt... Truth or lie? I don't know, it still seemed a great deal to me and I bought it anyway since I've seen them on ebay selling well above $300 in "used" (all scratched up) condition.
So, I have two questions:
-Is it true that a blocked IMEI will work overseas? (I also took the risk on buying it because I will move overseas in a few months)
-Is there anything I can do to use it now with my T-Mobile account?
Thanks
Not sure about it working overseas. No experience.
But you could also sell it to somebody who wants to use it on T-Mobile USA since a bad AT&T IMEI doesnt matter on T-Mo
Looks like you are screwed unless you can find stuff to manage stolen phones... I'd take our as a lesson of "if it looks too good to be true..."
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
melcali said:
Not sure about it working overseas. No experience.
But you could also sell it to somebody who wants to use it on T-Mobile USA since a bad AT&T IMEI doesnt matter on T-Mo
Click to expand...
Click to collapse
Really? I thought AT&T and T-mobile shared a blacklisted IMEI database. Can anyone confirm if it will work with T-mobile?
If you unlocked it, it can work overseas and if you root it and flash t mobile blaze ics modem you can use it on T-Mobile like what I'm doing now getting hspa speed
Sent from my SGH-I717 using xda app-developers app
jacky37 said:
If you unlocked it, it can work overseas and if you root it and flash t mobile blaze ics modem you can use it on T-Mobile like what I'm doing now getting hspa speed
Sent from my SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
yeah they have an alliance that will track imei numbers as of 12/1/12...
domenicostorino said:
Hello
I bough what it looks like a brand new i717 on craigslist at @ $200. It is in pristine condition, boxed with all the accessories including a genuine flip case... everything fresh and still smelling like new. It has a bad IMEI though.
The seller said it was a display unit on an AT&T store and that they block the IMEIs of the phones that are removed from the display counter. The guy even had an AT&T t-shirt... Truth or lie? I don't know, it still seemed a great deal to me and I bought it anyway since I've seen them on ebay selling well above $300 in "used" (all scratched up) condition.
So, I have two questions:
-Is it true that a blocked IMEI will work overseas? (I also took the risk on buying it because I will move overseas in a few months)
-Is there anything I can do to use it now with my T-Mobile account?
Thanks
Click to expand...
Click to collapse
I have two questions, are you trying to call at&t and have them turn the phone on or are you just putting a sim card in and its not working? And if you did put a working at&t sim in without calling what did it say or do on the phone?
melcali said:
Not sure about it working overseas. No experience.
But you could also sell it to somebody who wants to use it on T-Mobile USA since a bad AT&T IMEI doesnt matter on T-Mo
Click to expand...
Click to collapse
truth77 said:
I have two questions, are you trying to call at&t and have them turn the phone on or are you just putting a sim card in and its not working? And if you did put a working at&t sim in without calling what did it say or do on the phone?
Click to expand...
Click to collapse
No, I haven't called At&t at all... I don't think I'm going to have any luck asking them to fix the imei of a blacklisted phone that I boought on Craiglist... I do have a T-mobile sim but I haven't inserted it yet. Why? because I have read many times that if you insert a sim on a phone with a blocked imei they will block the sim card automatically...
MrGalione973 said:
yeah they have an alliance that will track imei numbers as of 12/1/12...
Click to expand...
Click to collapse
Oh that sucks. I will unlock it and take it with me overseas... I guess I shouldn't have any problems using it there (Lima, Peru).
Ok this sucks even more. A friend grabbed the phone and inserted his own AT&T sim card just to "see what happens"... his line got automatically suspended. It didn't even work when inserted the sim back to his own phone. Of course this has just happened a few minutes ago (Saturday night when customer service is closed).
I will call customer care tomorrow. Do any of you guys know what are the steps to restore the line? Is it just a simple call or does he need to buy a new sim?
Thanks
whoa that sucks. i didnt know they are that quick to take action.
That is a great way to screw with people that try to steal phones...
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Radimus said:
That is a great way to screw with people that try to steal phones...
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I agree. He called ATT this morning and his line was suspended as "lost or stolen". The rep never said anything about using the sim on a blacklisted device or anything similar. They restored his service right away,
Anyway... my i717 is now stored and I won't mess with it until I move overseas. Beware of inserting your sim on an blacklisted device!
Not to hijack your thread, but a "friend" of mine just stole a brand new note from best buy and wants me to help him unlock and root it. Not that I really care about best buy (and I really don't care that he stole it) but I'm thinking on refusing on general principle just because his actions raise the prices of phones and service for the rest of us. What would you do?
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I'd tell your friend, that if he was clever enough to steal it, then he should be clever enough to get a job and buy one... the thieving little socialist.
In the principle of helping anyone root their phone, I'd not do it for them. I would help them read and learn how to do it, as that helps general understanding of what they are doing and may eliminate future help calls.
LittleRedDot said:
Not to hijack your thread, but a "friend" of mine just stole a brand new note from best buy and wants me to help him unlock and root it. Not that I really care about best buy (and I really don't care that he stole it) but I'm thinking on refusing on general principle just because his actions raise the prices of phones and service for the rest of us. What would you do?
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Have you tried using it on Straight Talk? Its att so it probably wouldn't work. Just an idea.
Want to sell it? I'll buy it from you. Mine has a dead pixel and while its annoying it's not bad enough for me to buy a new $220 screen.
LittleRedDot said:
Not to hijack your thread, but a "friend" of mine just stole a brand new note from best buy and wants me to help him unlock and root it. Not that I really care about best buy (and I really don't care that he stole it) but I'm thinking on refusing on general principle just because his actions raise the prices of phones and service for the rest of us. What would you do?
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I wouldn't have a friend like this. Can't stand a f'n thief. I'm an anti-cop kind of person but I've been ripped off and it sucks. Tell him to kiss your as#. I hope he gets busted when he puts a sim in it.
scottx . said:
Have you tried using it on Straight Talk? Its att so it probably wouldn't work. Just an idea.
I wouldn't have a friend like this. Can't stand a f'n thief. I'm an anti-cop kind of person but I've been ripped off and it sucks. Tell him to kiss your as#. I hope he gets busted when he puts a sim in it.
Click to expand...
Click to collapse
Agreed
XDA is no longer worth my time.
Cell Spa sales stolen phones
Unfortunately I bought a Galaxy S2 in September from a cell phone store (" Cell Spa" in Sugar Land Texas) that sales stolen Phones. I was able to call AT&T and told them to release my SIM card and they did. They told me the IMEI on the phone was linked to a stolen phone so basically there was nothing I could do. They are not concerned about returning the phone to the original person who claimed the theft so I'm stuck with a blacklisted phone????:crying:
What was that line from Forrest Gump? Oh yeah, "stupid is as stupid does". Anyone that buys or sells stolen phones, gets what they deserve. Remember....it was stolen from someone that actually paid money for it!
Sent from my Nexus 7 using xda app-developers app

Blacklisted IMEI (Maybe)

So I bought a L9 T-Mobile last Saturday to use it with simple mobile but always get no service, I go several places that repair phones and all say was a bad sim so I bought a new one and same thing happend. I go to another place and say that my IMEI can be blacklisted and when he check says is blocked and reason is STL. I check here at home and says unlock... Im asking is there anything I can do to use this phone? I read that changing roms cmay also change the imei but I'm on 10g so means I can't root it yet.
Slackys said:
So I bought a L9 T-Mobile last Saturday to use it with simple mobile but always get no service, I go several places that repair phones and all say was a bad sim so I bought a new one and same thing happend. I go to another place and say that my IMEI can be blacklisted and when he check says is blocked and reason is STL. I check here at home and says unlock... Im asking is there anything I can do to use this phone? I read that changing roms cmay also change the imei but I'm on 10g so means I can't root it yet.
Click to expand...
Click to collapse
Changing the IMEI on U.S. soil will land you in Federal Prison for a long, long, long time.
On a good note, I don't believe that T-Mobile has implemented IMEI blocking yet. Are you sure the device is for T-Mobile? Does it say T-Mobile on the top right corner of the glass? If so, try your sim in another device. If it works you may have a bad device.
What is the Firmware version and Baseband version?
You can try doing a factory reset.
Here are instructions on doing this: http://www.resettoo.com/hard-reset-lg-optimus-l9-p769-to-restore-factory-settings. Good luck.
Yes have the T-Mobile logo. I bought it from the girl next door on my vacation on Florida. She say she bought a Galaxy 3 so didnt need this phone anymore and give it to me for $150 and since I have a mytouch 3g slide I obviously accept but use mini sim and wait till I got back and bought a mini sim just to find that dont work.
Android
4.0.4
Baseband Version
L6260_MODEM_SIC_01.1233.00
Software Version
P76910g
Slackys said:
Yes have the T-Mobile logo. I bought it from the girl next door on my vacation on Florida. She say she bought a Galaxy 3 so didnt need this phone anymore and give it to me for $150 and since I have a mytouch 3g slide I obviously accept but use mini sim and wait till I got back and bought a mini sim just to find that dont work.
Android
4.0.4
Baseband Version
L6260_MODEM_SIC_01.1233.00
Software Version
P76910g
Click to expand...
Click to collapse
I don't have my L9 handy. Maybe someone with 10g can confirm the same baseband. If it is different, that may be the issue.
Would you be able to have someone with a T-Mobile sim try it in your phone?
Not yet, thinking on going to T-Mobile and check, if works then transfer my number to them. Would suck change $40 to $50...
Symptoms of an IMEI Blocked Device
CANNOT:
Dial 611 to reach T-Mobile customer care
Make/Receive Calls
Text Messaging
Data/Internet
Use any tools or menus such as calendars, contacts, etc.
This is taken direct from T-Mobile.
I can verify for you whether or not its blocked if you like.
I PM you the IMEI, hope is not blacklisted... Is a good phone and I dont wanna use like an MP3/Video.
Also I check and I can open the tools like contacts, calendar, etc.
Wow! I was not aware that T-Mobile is already blocking IMEI. Thank You for the info.
Worst case scenario is you may be able to use one of those sim unlock services on Ebay to unlock it for AT&T.
The phone supports the 1900Mhz 3G band for that network.
There are plenty of pre-paid carriers that use the AT&T network. Net10 is one of them, and they have unlimited everything for a good price. Good luck.
Oh I didnt knew I can have 3G outside T-Mobile network. I might have to try that. Will keep update on what happend.
Slackys said:
Yes have the T-Mobile logo. I bought it from the girl next door on my vacation on Florida. She say she bought a Galaxy 3 so didnt need this phone anymore and give it to me for $150 and since I have a mytouch 3g slide I obviously accept but use mini sim and wait till I got back and bought a mini sim just to find that dont work.
Android
4.0.4
Baseband Version
L6260_MODEM_SIC_01.1233.00
Software Version
P76910g
Click to expand...
Click to collapse
Heres my bb
Sent from my LG-P769 using xda app-developers app
Yup we got the same data... also as Jrkoffjonson PM me is marked as blocked.
(My prior comment was not meant to upset the OP. Just some personal opinion. Removing them now.).
To summarize: proceed with caution as you already guessed what might have happened with your new phone.
nsfgp said:
T-Mobile was selling this for $199 with free $50 refill twice in the last 2 months.
I don't think "the girl next door" is giving you a good deal at all. Probably something "HOT" she was trying to unload quick. No ebay fee/trace left behind for the authority now that it is your problem.
Good luck ... proceed with caution.
Click to expand...
Click to collapse
Love when people do this kind of advices...
My final guess is she sell it to me, she report it stolen, bought a S3 with the money and im with a L9 that I use as a tablet...
Slackys said:
Yes have the T-Mobile logo. I bought it from the girl next door on my vacation on Florida. She say she bought a Galaxy 3 so didnt need this phone anymore and give it to me for $150 and since I have a mytouch 3g slide I obviously accept but use mini sim and wait till I got back and bought a mini sim just to find that dont work.
Click to expand...
Click to collapse
These days mobile service providers have joined together and sharing centralized IMEI data for any possible criminal activities happening over the phone. Just dont buy any phone from anyone you dont know well. Even if you have bought it from relative may put you in legal issues. Always ask for bill (invoice), warranty card and box, even if warranty is over.
Just imagine that "girl next door" also does not know that the phone is used for illegal activities (drugs/terrorism) and may be thats the reason the phone IMEI might have been blocked and is still traced by International Investigation Agencies, then what? You might have saved some dollars at the cost of your fortune. So beware. Dont do this again. These days we are all wired and easily traceable.
Jrkoffjonson said:
Symptoms of an IMEI Blocked Device
CANNOT:
Dial 611 to reach T-Mobile customer care
Make/Receive Calls
Text Messaging
Data/Internet
Use any tools or menus such as calendars, contacts, etc.
This is taken direct from T-Mobile.
I can verify for you whether or not its blocked if you like.
Click to expand...
Click to collapse
Slackys said:
Yup we got the same data... also as Jrkoffjonson PM me is marked as blocked.
Click to expand...
Click to collapse
@Jrkoffjonson, Which site you checked for blocked IMEI?
I was looking into straight talk but dont know if is also a t-mobile network. I unlock the phone for $8 so Im happy.

Can I switch sim cards from one phone to another with no problems?

I plan on buying a HTC one and keep switching from my S4 and HTC One whenever I feel get bored with either phone. When I switched from a iphone 4s to a S4 the AT&T tech support told me internet will stop working sooner or later and I had to call them to change the internet data for the phone. Will I have any problems switching from a S4 to htc one back and forth?
If you're on a Mobile Share plan than you probably will have problems. They need to register the IMEI of the device to the line using it in order for mobile data to work. I had to go through this a few weeks ago when I got my One and gave my Inspire to my mom. I'm not sure if this is the case if you're on a plan that doesn't share data, though.
sharksfan7 said:
If you're on a Mobile Share plan than you probably will have problems. They need to register the IMEI of the device to the line using it in order for mobile data to work. I had to go through this a few weeks ago when I got my One and gave my Inspire to my mom. I'm not sure if this is the case if you're on a plan that doesn't share data, though.
Click to expand...
Click to collapse
Oh I see, thanks. When I made the switch from 4s to an s4 they said the data would work for a couple days and then I'd have to call them
btort1 said:
Oh I see, thanks. When I made the switch from 4s to an s4 they said the data would work for a couple days and then I'd have to call them
Click to expand...
Click to collapse
I am on the AT&T share plan but it is just me. I switched between my Note 3 and ONE several times before I sold the Note 3. There was never an issue and with in a few minutes the picture on my account page was updated with the current phone each time I changed...
Solarenemy68 said:
I am on the AT&T share plan but it is just me. I switched between my Note 3 and ONE several times before I sold the Note 3. There was never an issue and with in a few minutes the picture on my account page was updated with the current phone each time I changed...
Click to expand...
Click to collapse
Oh alright thanks!
I think jumping from a 4s to a s4 the difference was the LTE and they told me my sim card was out dated. Thanks for the peace of mind

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