Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
aaronb1980 said:
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I haven't had the issue where the phone is whipping through different screens on its own, but I have had a dead spot in one particular area a few times. It doesnt always happen, and I can't really force it to repeat. It is totally random when it happens, but it is that same spit every time it does happen. A factory reset seemed to help, but it still happens once in a while. When it happens, I change to a different screen, then go right.back to the screen with the 'dead spot' and it is no longer dead/unresponsive. Very odd.
I would try a factory reset, then of the problem persists I'd probably take it to Sprint. I have a couple days left and am pondering exchanging mine for a new one as well.
Sent from my PG86100 using XDA App
Did you have anything plugged into the headset jack? Only time I've experienced a runaway phone going crazy was when I had mine plugged into an amp via the headphone jack. All sorts of crazy control signals go through there.
Mike
No sir, nothin plugged in
Sent from my PG86100 using XDA App
my friend had this happen to her evo shift a couple times. It occured after she upgraded to gingerbread. I beleive she hard reset it and it went away
OK this is freakin getting me mad! I was tolerating it for a while now, but every since I rooted my 3D Ive noticed huge keyboard lag / buggyness. Ill be typing then it starts freaking out, cant push certain letters, and other weird things.. Its not the ROM, I flashed wiped did everything I could possibly think of...I think?
You guys have any ideas? Hardware malfunction? Anyone else have this problem?
Update:: ok I think I noticed that it's happening when my Handcent pop ups a text when my screen is off. When typing normally, after unlocking the screen it seems to be working normal.... Could be a Handcent problem?
I am having issues also. I am stock but did temp root a couple times in the beginning. Mostly having issues in landscape. If swiping left past d it starts a new word. Also pressing a adds an e right after. Think mine might be screen related though.
Sent from my PG86100 using Tapatalk
Try turning off pop up on key press in settings. That might help a little.
Locked & Loaded
" Shooter on Deck "
I'm also having the same problem. I'm currently on SteelH's latest 2.1 using Smart Keyboard Pro, but I have tried several other roms/keyboards. It only does it when I'm typing in portrait mode with both thumbs. I think it may be my palm pressing on the capacitive buttons. Never happened on my EVO 4G because it was wider due to the aspect ratio of the screen. I guess I'll just have to start wearing finger-less gloves all day.
i love the htc keyboard, its auto correct is amazing and very rarely makes mistakes.
Yeah something is going on with mine too. Mainly my backup button and the letter P gives me problems. Not sure what I is but its starting to piss me off. When I try to delete I have to press the back button several times. It's annoying me.
Edit: so recalibrating did the trick. Now everything works great.
Sent from my Beastly EVO.. And did I mention it has 3D?
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
That happen to me but is not the screen is the htc sense...the issue went away with the wtsb rom....
Sent From My HTC EVO 3D ROOTED
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
/watch?v=4uTMVuFh50M (youtube)
I had dead pixels had to return Phone now on new hboot good luck
I'm thinking my EVO 3D might have an issue like the EVO 4G. I went ahead and unlocked my phone then flashed CM7 alpha. With CM7 it also stopped responding at random times. I also noticed if I hold the phone with my hand wrapped firmly around it the issue will not happen. Last night I used the phone for over an hour straight without having to cycle the screen on and off. Today it happen 6 out 10 times I used my today at work without holding it firmly.
Or maybe I just have a bad digitizer?
I've had this too after flashing a new rom. I'd have to turn the screen off and back on again to fix. I'm not sure if there is a permanent fix at all. Been trying to find one.
What is driving me crazy is I can't figure out if I should just go ahead a replace the digitizer or is it software/firmware related. It seems to be app specific and its always the same spots on specific apps that don't work. Sometimes the phone will work normally depending on how I hold it. Also games do not seem to be affected and pulling down the status bar usually always causes the screen to not respond to touch. How can the screen recognize my touch in 1 app but not recognize the same spot in another app? If anyone has dealt with this before could you please advise me on what to do, thank you.
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
danweb66 said:
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
Click to expand...
Click to collapse
Def. Software related, a ported swype keyboard on miui wouldn't work for me, would show up just couldn't use half the bottons, have you calibrated the touch screen any issues with that?
Shot from my shooter in 3D
injected with cleanrom2.7
try this from sensation forum
http://forum.xda-developers.com/showthread.php?t=1206188
jsergio123 said:
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
Click to expand...
Click to collapse
Nevermind, link is down.
I took it into sprint because of the same problem about a quarter of the bottom screen would not respond I didn't have insurance, I did have to unroot it before I took it in, but they swapped it out with no hassle.
They said I was the 3rd person with the same issue? Could be a HTC problem? But my new EVO 3D is running infected eternity ROM no problem
Big up to SYNERGY ROMS.....
Sent from my PG86100 using XDA Premium App
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
G4m3rHead said:
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
Click to expand...
Click to collapse
Don't know how durable it is...but I too face the unlock pattern issue sometimes, IMO it is a software issue .. Also if you take too much time to draw the pattern the screen goes off (even if you keep your fingers touched)......
The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Click to expand...
Click to collapse
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Recently I dropped the phone twice on a hard surface,
Click to expand...
Click to collapse
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
First I was suspecting a virus
Click to expand...
Click to collapse
There are no android viruses.
but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Click to expand...
Click to collapse
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
There are no android viruses.
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
Click to expand...
Click to collapse
Well when app's foreclose there isn't much to do but close them ?
The task killer, well, I don't really use it much, I just have it, its called eRay..
Sent from my HTC EVO 3D X515m using XDA
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Click to expand...
Click to collapse
It's not a reboot, just a lock/unlock of the screen/phone..
Sent from my HTC EVO 3D X515m using XDA
What on Earth is a 3vo!? Is it anything like an iphone 4!?
joehunni said:
What on Earth is a 3vo!? Is it anything like am iphone 4!?
Click to expand...
Click to collapse
An 3VO or E3D are abbreviations for the EVO 3D from HTC
Sent from my HTC EVO 3D X515m using XDA
Here's an update on this issue...
I've noticed that the upper left corner is the cause. How?
Well, in landscape mode on my homescreen, trying to pull the notification bar down (then from, the bottom left since were in landscape) will instead (without any animation) try to go to full homescreen view where I see all my 7 homescreen, but it does it in a zoom like feature, where the more I pull it to the side the more it will zoom in until final animation frame is reached LMAO.. I'm actually crying...
The sensor might be off, in that corner of the screen as dropped phone tend to land/hit the corners first...
I should ask an xda dev. to cook me up a "sensor status check" app to check if any of them are functioning incorrectly..
I don't know what more then that I could do?!..
Sent from my HTC EVO 3D X515m using XDA
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
G4m3rHead said:
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
Click to expand...
Click to collapse
Never mind that, it was only a temporary fix, as it started doing it again after a while...
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
laie1472 said:
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
It's screen issues only, no reboot problems yet..
I have calibrated the G-Sensor several times...
In another post someone replied, that its a grounding issue, and trying that once it did give a result, but then again, I'm not having that, unusable level of the issue I was having, after a hard reset.. so I'm not really sure weather this is a grounding problem, an app caused problem, all I know is that I still get an extra touch input on the screen, when I approach the upper left corner.. with every multi touch app I test..
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
laie1472 said:
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
G4m3rHead said:
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
Click to expand...
Click to collapse
Bummer. Well at least you'll get it back fixed.
#Root-Hack_Mod*Always\
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
punkerEVO said:
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
No i have not rooted, i was waiting for the official ICS before i root.
So I'm on the Stock... everything lol
This is my second 3D. The first one stopped responding to touches. Sprint replaced it for $30 even though I bought it from wirefly.
In my own experience, I had the exact same symptoms. Only difference is I didn't even drop my phone. After a few months of owning the phone it started to show the aforementioned symptoms occasionally. Eventually, it just got worse. After a lot of forum searching, google searching, etc, it turned out to be the digitizer that was faulty. I had tried everything from flashing different ROMs, Kernels etc before I was finally able to narrow it down to a hardware issue. The digitizer seems to be an issue for a lot of 3VOs from what I understand.
Luckily I had a friend who replaced the entire front housing of my phone so I wouldn't have to exchange it since I was unlocked on HBOOT 1.40. At the time I was afraid that, had I gotten it replaced, I'd have to deal with Hboot 1.50 and HTC's half ass unlock method. Either way, after that it was like a brand new phone but better cuz I didn't have to redownload apps, etc since the motherboard and software weren't touched at all.
Hope it all works out for ya... G'luck, brothah!
Sent from my PG86100 using XDA
Shame I hadn't seen this thread sooner, I could have saved you a lot of time. I am on my 3rd 3d. Basically any fall which lands on the touchscreen will cause this problem.
What makes it worse, I was rooted with my last phone, and when it happened, I had to unroot before I could take it in for repairs. The touchscreen was so badly damaged with this problem, I could hardly do anything.
TL;DR get a case that will cover the screen and protect it from flat on touchscreen falls.
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Sounds like the proximity sensor, try playing with it in phone settings
thlinx said:
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Put it on speaker phone next time. Cause its the sensor. The sensor is next to the speaker on the top of the phone. So next time just put it on speaker phone
Sent from my EVO using Tapatalk 2
thlinx said:
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You don't have your thumb over the sensor do u? Mine is pretty sensitive as well. If my hand even gets close to the side of the sensor my screen goes black.
This issue has been discussed in the forums before but I can't find the link I was looking for. Apparently this issue w/the proximity sensor was on some, not all, early model HTC EVO 4g LTE's and required you to send bak to manufacture for fix. I have the same issue n this works for me 'most of the time'... Just take your phone away from your ear, in upper lefthand corner wipe screen a few times with thumb/finger. I'm not guaranteeing it will work for you. Like I said, works for me.
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The U.S government wouldn't lie to us...would they?
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