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Hello guys. I got my sgs2 with stock firmware 2.3.3 two weeks ago. I was able to set up every account flawlessly except for my exchange office email. It keeps displaying 'set up could not finish/ Cannot connect to server'. All my entries are correct and my network too is good. I tried connecting on my former device, samsung vibrant, and worked flawlessly. So also on some other devices i tried. I have read in this forum several solutions and inhave tried them all. Connect through wifi , using the exchange account under 'accounts and sync ', using 'edge' only type of connevtivity , i have also updated to stock 2.3.5 and still having the same problem. I dont want to change the email apk as some did and will prefer using the stock email app (not third party app)
Please, does anyone having any idea on getting my exchange account to connect on the sgs2? I need to sync my exchange contacts, mails and calender. Will appreciate every response to solving this problem.
Thanks guys
Sent from my GT-I9100 using XDA App
Please guys, I am still waiting for anyone that has a clue about solving this problem. It will be highly appreciated.
Sent from my GT-I9100 using XDA App
I know you don't want to use a third party app but your problem may be on the administrator side of your account. Try the demo of Touchdown Exchange and see if that works. If it does, then you know it's a samsung problem.
Btw, there is a limit to the number of phones you can add to your email account with exchange. Each time you put on a new rom, it treats this as a new phone. Through owa or outlook, check how many mobile devices are registered to your account.
Setup for Office 365 Exchange Account (Small Business)
I just got my SGS2 today and tried setting up my Office365 Exchange account.
I ran into issues, getting a similar error message to OP.
The solution was:
1st Screen
- on the 1st setup screen, fill in username and password
- choose "Manual Setup"
- when asked what type of account, choose "Exchange Activesync"
2nd Screen
- there are 3 fields: a) Domain:user name b) Password c) Exchange Server
a) format is domain\user name (i.e. whatever.com\[email protected])
b) already filled in
c) normally, server address is m.outlook.com when using Office365. Samsung dares to be different - you need to find your actual server address, not the generic one.
Go to this address to get details for filling in these fields: http://help.outlook.com/en-us/140/dd936215.aspx
Once I accepted the various activation messages, an error message flashed very briefly, but then sync was established and I synced very quickly.
I think the message was: "Cannot open connection with server due to security error", but I can't be sure
I ignored that error message, as sync seems to be working perfectly, with "push" activesync.
This was discussed on the Office 365 forum. Here's the link: http://community.office365.com/en-us/f/160/t/5282.aspx
I realise you may not have Office 365 Exchange, but I'm posting this in case it may be of help in some way.
P.S. Must say, I'm very chuffed that Samsung's native Exchange client supports Tasks and SMS sync, in addition to the standard options. SMS Sync seems faster than it was on HD2...
thanks guys. I really appreciate all the responses. I have tried out the solutions provided . I installed the touchdown app and it worked straight away. my mails, calendar, contacts & talks sync completely.
I also read through the links provided above and really never made any error initially on setting up my exchange account. Though I still followed through the steps/settings for exchange setup and still encountered the problem. one thing I like to clarify is that I am not sure if the server in my office is 'office 365' has being explained on that site. I think we use the exchange 2007. if the exchange server type is the issue, will using one if the email apk posted under themes and apps section work for me if installed? Because, I really will prefer using a stock email app. or is there any other way I can get the stock email app to work without giving me those error messages?
Also, will installing one of the custom roms get it working?
I have 3 email accounts set up on my S3: An Exchange account and an IMAP account, using the default email client; and a gmail account using the gmail app. Frequently the whole IMAP account gets deleted. The exchange and gmail accounts are unaffected. This seems like a major bug. Has anyone else had the same?
The sync frequency for the exchange account also doesn't appear to work properly. I originally had it set for push email between 7:30am and 10pm and manual only outside those times. Sometimes it would still sync emails when it should be set to manual. I've since changed the settings to be check only four hourly during the day but it often (but not always) seems to behave as if still set for push email. Anyone else noticed this?
Frequently the whole IMAP account gets deleted.
Click to expand...
Click to collapse
Do you have a spamfilter installed on your mobile?
It looks like another client may be downloading the email-account through POP3 and not have the option to keep the emails on the server checked.
At least that usually is the reason for emails disappearing when my customers complain about such problems...
The sync frequency for the exchange account also doesn't appear to work properly
Click to expand...
Click to collapse
S3's Exchange looks to be broken. I've seen very high battery drain of the exchange service even if the account was completely disabled, but it would go away as soon as the account was removed.
Your mailserver's policy may require an open data connection at all times (at least I _THINK_ there is such a policy option), mine seems to work fine in pull mode.
(I'm using a modified (added SMTP) Z-Push to provide Push-Email from IMAP-accounts even tough the german carrier (T-Mobile) has blocked mobile Email access)
Thanks for the reply. It's not just the emails that are being deleted, it's the whole account. It disappears from the email program and doesn't show in the accounts and sync page either. I've had to re-enter the account settings twice now. I've seen one report of something similar on another forum.
I understand what you mean about POP but that would only delete the emails not the account. The account doesn't support POP anyway, only IMAP.
It is also happening with me. The third email account I have configurated, which is Gmail, is indeed being deleted after a couple of hours.
Any idea on this guys?
No one facing this same behaviour?
I don't know if this has fixed it, but since I did this my email account has survived longer than before. It's only about a week though so could still go at any minute
In Setttings->Accounts & sync->Samsung Account->Device backup I disabled auto backup (which seemed to be failing any way). I'm not sure if it conflicts with having the google back up enabled as well. Since then my email accounts have survived. Fingers crossed it stays that way
Y'all living with your angry, jealous ex-girlfriends?
Nope. Although she does not know my passwords
cmd512 said:
Y'all living with your angry, jealous ex-girlfriends?
Click to expand...
Click to collapse
---------- Post added at 12:03 PM ---------- Previous post was at 12:01 PM ----------
I've deleted Samsung account and now it seems everything is fine with my third email account (which is Gmail ).
Mates,
The only thing that duly worked was reseting the phone. Now everything is fine and no more deletions of my third email account.
Hi all. Having been with yahoo for many many (often tiring) years, sadly this isn't a new thing, it's something that comes and goes seemingly based on the whims of yahoo deciding to change their settings, potentially to try to herd users onto their (awful) mail app. Anyway, problem:
All of a sudden, my account (yahoo plus, imap) and my mothers (yahoo basic, pop) have stopped receiving emails on our 2 android phones (samsung S3 with latest ICS, & HTC wildfire with whatever was before ICS, respectively). I've read a number of forums with various suggestions, including:
- clear the app cache
- change to a different server: most suggest imap.mail.yahoo.com but others suggest imap.n.mail.yahoo.com, imap.android.mail.yahoo.com, one suggests using IMAP4 (don't know how to select this)
- delete account & reinstall
None of these work. Peversely, I AM getting emails through on imap.mail.yahoo.com, but very intermittently. I'll notice that, e.g. overnight, I'll have gotten most of yesterday's, but if i click for a manual refresh it'll fail. Likewise if I set myself up for imap.mail.yahoo.com, it'll check the settings & be ok, but then give a connection error.
My mum's phone is a slightly different problem: she can log in fine through the internet, but her username/password combo fails for pop access through the stock email app. She's a .co.uk address, & i'm wondering if this is the reason for the problem. I suspect it's just that yahoo is having a problem.
Any thoughts appreciated for both of these - potentially connected - problems.
Cheers
Dez
p.s. previous suggestioons pages:
http://forum.xda-developers.com/showthread.php?t=1105010
http://forum.xda-developers.com/showthread.php?t=398799
yahoo answers cache thing
http://www.arclab.com/products/amlc/list-of-smtp-and-imap-servers-mailserver-list.html
Address any prompts or issues you see when signing in on a desktop before trying to sign in on a third-party email app, then send a test message.
Sign in to Yahoo Mail from a web browser.
Compose a new email and add your own address in the "To" field.
Send the email.
Wait up to five minutes to see if it arrives.
Confirm app is configured with the correct POP settings or IMAP settings for Yahoo Mail. Sometimes even if the info seems correct, the data the app saved could be corrupt or contain hidden invalid characters. Delete your Yahoo account from the app and re-add it to be sure. If you need specific instructions for your app, contact its manufacturer.
Regards,
J Wick
For those of you who aren't entirely committed to one email service like myself (Gmail is great also) or just need to maintain that Hotmail address you've had forever, here you go...
SDXversion of this thread
You can now setup Hotmail/Live/MSN Mail for push notifications and folder/calendar/contact sync using the Exchange Active Sync (EAS) Service and it works with stock "Email" Client. There is a dedicated Hotmail app for android, but I want all my Email in one place, and K9 Mail doesn't support EAS 2010 WebDav, which appears to be what the hotmail server is using. Not sure about Gmail app.
(7-1-13) Thanks to amardeshbd and WinuxUser for pointing out the details for the recent 2-step authentication changes -----------
amardeshbd said:
Two-step authentication has to be disabled before adding outlook/hotmail account.
For the people who have 2-step authentication enabled, your credentials will not work. make sure you disable and try again
(Source: http://forum.xda-developers.com/showpost.php?p=43054333&postcount=25)
OR, you need to create app specific password for each device
- follow http://windows.microsoft.com/en-us/windows/app-passwords-two-step-verification
Click to expand...
Click to collapse
--------------------------------------------------------------------------------------------------------------------------------------------------------------
Here is the link and the info:
How to setup Hotmail on Android Phones http://windowslivehelp.com/solution.aspx?solutionid=f49bdf1f-8bb9-47e4-9633-e3a6ba15e2f8
edit: MS killed the detailed instructions link so that you'd be redirected to the hotmail/seven app, but this still works for now!
Instructions for default mail client
Account settings and their level of support will vary across Android phones. While the steps to configure push email with synced contacts and calendar will vary, we have found these steps to work across a number of phones:
1. Select Email client on phone.
2. Press menu and select Add account
3. Enter full Hotmail address: e.g. ([email protected]) or ([email protected])
4. Enter password
5. Select Manual setup
6. Select Exchange when prompted for “What type of account is this?”
7. Domain/Username, enter full Hotmail address: e.g. ([email protected]).
Note: If the device only says “Domain”, it should be left blank.
If the device says “Username”, then enter the full Hotmail address.
(On some devices, the Domain/Username may be pre-populated incorrectly and should be erased.)
8. Type in password. (may already be filled in)
9. Server name. Enter: m.hotmail.com for server name.
** Alternate Servers reported by others: bay-m.hotmail.com
(Note: this field may be pre-populated incorrectly depending on device, ie outlook.com).
10. Make sure box Use secure connection (SSL) is checked.
11. Select Next
12. Select desired account options for inbox checking frequency, number of days to synchronize, send email by default, notifications and contacts/calendar sync. Select Next.
13. Depending on device you may be prompted for account color and account name (e.g. “Hotmail”)
14. Select Next and your Hotmail is set-up and ready to go!
Yea, I still like MS. Win7 MediaCenter Multi QAM Tuner, Remote Potato & Remote Media Ctr android app rock. Don't hate me for it.
Edit: Don't forget to check out: New Official MS SkyDrive APP for Android
2-13-13: Added screenshots
mpgrimm2 said:
SDXversion of this thread
For those of you who aren't entirely committed to one email service like myself (Gmail is great also) or just need to maintain that Hotmail address you've had forever, here you go...
You can now setup Hotmail/Live/MSN Mail for push notifications and folder/calendar/contact sync using the Exchange Active Sync (EAS) Service and it works with stock "Email" Client. There is a dedicated Hotmail app for android, but I want all my Email in one place, and K9 Mail doesn't support EAS 2010 WebDav, which appears to be what the hotmail server is using. Not sure about Gmail app.
Here is the link and the info:
How to setup Hotmail on Android Phones http://windowslivehelp.com/solution.aspx?solutionid=f49bdf1f-8bb9-47e4-9633-e3a6ba15e2f8
edit: MS killed the detailed instructions link so that you'd be redirected to the hotmail/seven app, but this still works for now!
Instructions for default mail client
Account settings and their level of support will vary across Android phones. While the steps to configure push email with synced contacts and calendar will vary, we have found these steps to work across a number of phones:
1. Select Email client on phone.
2. Press menu and select Add account
3. Enter full Hotmail address: e.g. (email address removed) or (email address removed)
4. Enter password
5. Select Manual setup
6. Select Exchange when prompted for “What type of account is this?”
7. Domain/Username, enter full Hotmail address: e.g. (email address removed).
Note: If the device only says “Domain”, it should be left blank.
If the device says “Username”, then enter the full Hotmail address.
(On some devices, the Domain/Username may be pre-populated incorrectly and should be erased.)
8. Type in password. (may already be filled in)
9. Server name. Enter: m.hotmail.com for server name.
(Note: this field may be pre-populated incorrectly depending on device).
10. Make sure box Use secure connection (SSL) is checked.
11. Select Next
12. Select desired account options for inbox checking frequency, number of days to synchronize, send email by default, notifications and contacts/calendar sync. Select Next.
13. Depending on device you may be prompted for account color and account name (e.g. “Hotmail”)
14. Select Next and your Hotmail is set-up and ready to go!
Yea, I still like MS. Win7 MediaCenter Multi QAM Tuner, Remote Potato & Remote Media Ctr android app rock. Don't hate me for it.
Click to expand...
Click to collapse
I tried with outlook mailbox but it didn't work.
Sent from my HTC EVO 3D X515m using Tapatalk 2
Averell said:
I tried with outlook mailbox but it didn't work.
Sent from my HTC EVO 3D X515m using Tapatalk 2
Click to expand...
Click to collapse
What do u mean by "outlook mailbox"? My wife and I have an @msn.com accounts that this works for.
Sent from my "Up all night, Sleep all day" EVO3D!
mpgrimm2 said:
What do u mean by "outlook mailbox"? My wife and I have an @msn.com accounts that this works for.
Sent from my "Up all night, Sleep all day" EVO3D!
Click to expand...
Click to collapse
I meant @outlook.com mailbox.
I've tried to manually set "server" to "m.outlook.com", but it said "failed to connect". Then tried to change to "m.hotmail.com" >>> ok to connect, but cannot send email.
Also, di you know any free exchange server which supports SMS synchronisation?
Thanks!
Sent from my HTC EVO 3D X515m using Tapatalk 2
The outlook .com service is brand new so I'm not sure about it. I would expect that it would use the same m.hotmail.com server and that the rest would be a settings issue but I could be wrong. Haven't seen enough info about it. I copied the settings in the op from Microsoft's site before the killed the link on how to do it. They want you to use their hotmail app which is poor.
As far as exchange SMS, I haven't heard of exchange being used for that let alone a free server.
Sent from my "Up all night, Sleep all day" EVO3D!
mpgrimm2 said:
The outlook .com service is brand new so I'm not sure about it. I would expect that it would use the same m.hotmail.com server and that the rest would be a settings issue but I could be wrong. Haven't seen enough info about it. I copied the settings in the op from Microsoft's site before the killed the link on how to do it. They want you to use their hotmail app which is poor.
As far as exchange SMS, I haven't heard of exchange being used for that let alone a free server.
Sent from my "Up all night, Sleep all day" EVO3D!
Click to expand...
Click to collapse
Thanks.
As I know MS Exchange server 2010 supports SMS sync already. But I've not got a chance to try it yet.
If u find anything out please post back and I will get the op updated.
Sent from my "Up all night, Sleep all day" EVO3D!
Outlook.com works
Averell said:
I meant @outlook.com mailbox.
I've tried to manually set "server" to "m.outlook.com", but it said "failed to connect". Then tried to change to "m.hotmail.com" >>> ok to connect, but cannot send email.
Also, di you know any free exchange server which supports SMS synchronisation?
Thanks!
Sent from my HTC EVO 3D X515m using Tapatalk 2
Click to expand...
Click to collapse
What do you mean, I also have an outlook.com account and it works, just follow the instructions to the letter and use m.hotmail.com nothing else.
Thanks for the guide man! Shared it on my Facebook, hopefully it will help some people! :good:
Awesome, it Works for me.. Thanks!
I got @outlook.com working, I'll post the details when i come home ^^
I think Microsoft blocked support on Tablets or on some types of devices.
You may need to use the domain of debug-m.hotmail.com instead of m.hotmail.com
I had to use this on my Transformer Prime TF201
mpgrimm2 said:
The outlook .com service is brand new so I'm not sure about it. I would expect that it would use the same m.hotmail.com server and that the rest would be a settings issue but I could be wrong. Haven't seen enough info about it. I copied the settings in the op from Microsoft's site before the killed the link on how to do it. They want you to use their hotmail app which is poor.
As far as exchange SMS, I haven't heard of exchange being used for that let alone a free server.
Sent from my "Up all night, Sleep all day" EVO3D!
Click to expand...
Click to collapse
Outlook.com works fine for me. I use the same instructions posted here. No deviations.
For a moment I thoght this was Microsoft Outlook client contact synchronization and not the "online" @msn.com, @hotmail.com, @outlook.com, etc accounts.
Anyone has a good -free- suggestion on how to sync Outlook (client/application) contacts & calendar with Android?
Thanks,
Pozi.
nation9k said:
What do you mean, I also have an outlook.com account and it works, just follow the instructions to the letter and use m.hotmail.com nothing else.
Click to expand...
Click to collapse
seahorsepip said:
I got @outlook.com working, I'll post the details when i come home ^^
Click to expand...
Click to collapse
kekuta said:
Outlook.com works fine for me. I use the same instructions posted here. No deviations.
Click to expand...
Click to collapse
Thanks everyone for the confirmation on Outlook.com setup.
pozi said:
For a moment I thoght this was Microsoft Outlook client contact synchronization and not the "online" @msn.com, @hotmail.com, @outlook.com, etc accounts.
Anyone has a good -free- suggestion on how to sync Outlook (client/application) contacts & calendar with Android?
Thanks,
Pozi.
Click to expand...
Click to collapse
I went through some headaches when I switched from my Winmo 6.0 Treo/Outlook/hotmail setup to Android/outlook/hotmail/gmail setup.
There isn't any decent free solution that I found. I did breakdown and buy "CompanionLink" to handle 2 way sync between Outlook & Google's server (contacts, calendar, & tasks) and it works well for that. I'm almost completely on Google services now (I only use hotmail for push email).
If I find a way to seamlessly sync contacts/calendars/tasks between Google/android/Hotmail/Outlook I will be all over it. Using exchange active sync (from the op) & CompanionLink are as close to a solution as I think there will be.
Note: Exchange Active Sync will allow you to sync hotmail calendar/contacts/tasks, but they will be completely separate from the phone/google info (like a separate directory) and not merge/update them together.
Sent from my "Up all night, Sleep all day" EVO3D!
Some info i want to share, ITS ONLY MAIL SYNC!
Incomming settings:
POP3 server: pop3.live.com
Port: 995
Security type: SSL/TLS (Accept all certificates)
Outcomming settings:
SMTP server: smtp.live.com
Port: 587
Security type: STARTTLS (Accept all certificates)
If you set up the account as a POP email account, then yes, email (timed interval sync) is all you get without the push option.
If u set it up as listed in the OP (Exchange Active Sync), you get additional features.
Sent from my "Up all night, Sleep all day" EVO3D!
Thanks
Thanks, finally working on GB
ermacwins said:
Thanks, finally working on GB
Click to expand...
Click to collapse
The only issue i've found with this is that you can't view your emails in HTML. Can only view them in Plain Text and if you try to change the setting, the box to do so is greyed out and won't allow you to change it. Otherwise everything works great. Anyone have a fix for this?
Simply put, trying to get my Hotmail account working on my Note has been a nightmare. I've tried every app I can find and none seem to work with anything other than POP3. The stock eMail client on ICS 4.0.4 *kinda* works with the exchange server, with the problem of having to scroll to the bottom of every single eMail and click on "Load More Details". The way it handles combined view is also clunky and awkward. This is obviously unacceptable. Is this fixed in JB? Do I need to install a custom ROM? I read that the HTC Sense-based ROMs don't have this issue. All I want is to have IMAP/Exchange access to both my Hotmail and GMail accounts smoothly running in one app, and for some reason it's damn near impossible.
Nobody knows how to get email running properly on Android? For something that is so simple on an iPhone, Google/Samsung have really dropped the ball on one of the most basic and universal requirements of a smartphone.
Have you tried maildroid?
Sent from my SAMSUNG-SGH-I717 using xda premium
Try K9mail. Its free. It also does IMAP too.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
i just use the stock email app. the yellow one. works fine since gingerbread
Tried Maildroid. Tried K9. Hotmail will only work as POP3, I've tried every setting possible for IMAP or Exchange and it just doesn't work. Stock eMail works with Exchange but I have to scroll to the bottom of the message through all the HTML code and click "Load More Details" on every email before I can read it. Apparently this is a new safety feature in Samsung products, possibly starting (and ending?) with ICS, I'm not entirely sure, but it stinks. My only option appears to be using separate dedicated clients for Hotmail and Gmail. The grouping is also clunky with "combined view" in the stock eMail app, requiring 3 clicks and scrolling to the bottom of each message in order to read a single Hotmail message. Insane.
Can anybody verify if the "Load More Details" issue is fixed in any or all of the JB roms? This seems to be an issue isolated to newer Samsung phones running ICS and it's hard to find any info on it.
skinblues said:
Tried Maildroid. Tried K9. Hotmail will only work as POP3, I've tried every setting possible for IMAP or Exchange and it just doesn't work. Stock eMail works with Exchange but I have to scroll to the bottom of the message through all the HTML code and click "Load More Details" on every email before I can read it. Apparently this is a new safety feature in Samsung products, possibly starting (and ending?) with ICS, I'm not entirely sure, but it stinks. My only option appears to be using separate dedicated clients for Hotmail and Gmail. The grouping is also clunky with "combined view" in the stock eMail app, requiring 3 clicks and scrolling to the bottom of each message in order to read a single Hotmail message. Insane.
Can anybody verify if the "Load More Details" issue is fixed in any or all of the JB roms? This seems to be an issue isolated to newer Samsung phones running ICS and it's hard to find any info on it.
Click to expand...
Click to collapse
Hmmm. I don't have to scroll.to the bottom and hit load more details on mine. Get 20 - 50 emAils a day through exchange. Have you checked your settings? There is one for a size limit that my be causing your problem.
I will check and see what it is.
from a galaxy far far away....
Here you go.
from a galaxy far far away....
Tried that already, doesn't work. Still need to click on "load more details" for every single email. Like I said, I read somewhere that this is a new security feature and we're supposed to just deal with it. Something about how they don't want images to be autoloaded because it confirms to phishers that the email has been viewed. I'd like to know if this is also the case with custom roms, or is it just a security "feature" from Samsung? Also, exchange is not working properly, seems that even the stock email is acting as POP3. Again, this is for Hotmail, which as I understand is more complicated to configure than other services because of the limitations by Microsoft or something.
I would appreciate any input from people that have experienced this issue, especially if they found a fix. I was trying to avoid rooting my phone and flashing a custom ROM but this may just be the tipping point...
I use enhanced email. When you set up the account, enter your email address and password and select "manual setup"
On the set up screen make sure for iser name you use your email address for the server use m.hotmail.com
Just follow the rest of the setup and you will have it
It is a paid app, but ir works with no worries. I have my corporate mail, live mail and outlook.com mail set up as push and it works great.
Hope this helps
Sent from my SAMSUNG-SGH-I717 using xda premium
Replace exchange activesync with POP3 ONLY
Sent from my SAMSUNG-SGH-I717 using xda premium