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Looks like I got one dot on the middle right side, tiny specks on the top right side, and a few more on the top. I also got some light leakage, but that's very, very minor compared to the dust under the screen. I'm kinda OCD about this, so I'm thinking of getting an exchange at Bestbuy..
What about you folks?
You sure its not dead pixels. Anyways, if it bothers you return it. its about customer satisfaction. So what if they look at you strange, you'll be happier and anyways, who cares about them.
Damn why can't HTC get this right! It seems every new HTC phone gets dust under the screen.
Yeah. Hopefully my new TPU case that's coming will block a lot of the incoming dust after my exchange.
I'm having some other problems as well, preferably with 3D youtube videos not playing in 3D. :/
I was thinking about getting the Otterbox Defender but I decided not to because of the size of it, But now I think I'm gonna get it because it will totally keep dust from getting under the screen.
I havent had this issue myself since the Hero, but it was most definitely annoying. It got so bad that I was tempted to just spray the phone with aerosol lol
Every HTC phone I have had has screen lifting issues. When you get a new htc phone press around the screen. If you hear any popping sounds the screen is strarting to left and will get dust under it. I use a hair dryer and get the screen really hot. Then press the screen down for 3 to 5 mins. This will help seal the screen and will keep dust out of your new phone. There can be dust under the screen from poor manaurfatioring proccess so inspect your new phone then use the hair dryer trick before it gets dust under the screen.
Yeah I got a damn spec of dust stuck inside my camera lens too... good thing its off to the side edge but yeh that urrrks!
Jeremiah239 said:
I was thinking about getting the Otterbox Defender but I decided not to because of the size of it, But now I think I'm gonna get it because it will totally keep dust from getting under the screen.
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I got the otterbox commuter case and it is wonderful. It is like silicone so it isn't slick and it doesn't add a lot of mass to the phone. It will still go in your pocket easily.
Mine had dust too. Exchanged it as soon as I noticed it.
Sent from my PG86100 using XDA Premium App
I literally just watched a piece of dust get stuck under the screen when I was wiping it off. It wasn't there, then a moment later it was. This is in addition to 3-4 other specs I just noticed today. I think I may go into the Sprint store this weekend and exchange it. Has anyone had any trouble exchanging it for dust issues?
I just noticed 2 specs of dust near the charging port, very annoying. I had this issue with the Hero as well...got about 3 replacements, and they all eventually got dust under them.
Anyone have an issue exchanging their phone with this issue? I got mine at Best Buy, so they better take it back.
I got mine at Best Buy as well. Just make some stuff up like the buttons feels loose and the battery will drain randomly at times.
Why, is dust under the screen not a valid reason to return it? It shouldn't happen.
You guys should put a piece of tape over the headset jack when not in use. Most dust comes in through that jack.
ronnienyc said:
You guys should put a piece of tape over the headset jack when not in use. Most dust comes in through that jack.
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I think the dust is coming in from the sides of the screen because its not sealed good
For those of you that have dust, did you exchange it for a new phone?
ronnienyc said:
You guys should put a piece of tape over the headset jack when not in use. Most dust comes in through that jack.
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Why the eff should somebody have to do this to any phone let alone a brand new phone? If you have to do that then its not built right.
True, but it works.
Lol, I am not putting tape on my headset jack.
It looks like mine came in through the charger port
I've been a (very) proud 3VO owner since July 2nd. I can be rough on my gadgets / phones, but i've been treating this one well. I have started to notice some of the black paint wearing off around the top of the metal bezel (specifically between the light sensor and the headphone plug). It is mainly on the sharp edge / corner, but is also showing in a few other places. I'm assuming it is from the phone being in my pocket rubbing on coins. Keys are always on a carabiner, knife is in other pocket, and don't carry a lighter.
My question is this: Has anyone actually sanded that piece down and polished it? I know it is not going to be a high grade metal, but I'd imagine if the phone was tore down that piece could be precisely sanded and buffed. Even if it was a little rough, a brushed metal look would be pretty slick looking around the phone. That bezel does have some printing on it around the camera button for "2D 3D Camera Mode", but who cares. We know what it does.
I'm afraid after a few months of use this thing will look like it's been through hell and back.
Get a case.
Sent from my PG86100 using XDA App
e_town said:
I've been a (very) proud 3VO owner since July 2nd. I can be rough on my gadgets / phones, but i've been treating this one well. I have started to notice some of the black paint wearing off around the top of the metal bezel (specifically between the light sensor and the headphone plug). It is mainly on the sharp edge / corner, but is also showing in a few other places. I'm assuming it is from the phone being in my pocket rubbing on coins. Keys are always on a carabiner, knife is in other pocket, and don't carry a lighter.
My question is this: Has anyone actually sanded that piece down and polished it? I know it is not going to be a high grade metal, but I'd imagine if the phone was tore down that piece could be precisely sanded and buffed. Even if it was a little rough, a brushed metal look would be pretty slick looking around the phone. That bezel does have some printing on it around the camera button for "2D 3D Camera Mode", but who cares. We know what it does.
I'm afraid after a few months of use this thing will look like it's been through hell and back.
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Click to collapse
A high gloss polish would look too iphoney (2g/3g variants.)
And a brushed metal style would look too similar to LG line of current phones. In my opinion.
But.. To me. I like how roughed up metal looks. So, some worn paint, maybe some rust spots would look kinda bad ass to me. Lol.
Sent from my PG86100 using Tapatalk
novanosis85 said:
Get a case.
Sent from my PG86100 using XDA App
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Click to collapse
Thank you for adding value to this thread.
I just noticed 2 spots on my phone where the paint is wearing away on the bezel, it pisses me off!
Sent from my E3D using Tapatalk
I've dropped my phone about 3 times now and I never dropped my galaxy s I had for a year. But there are silver metal scratches
Sent from my PG86100 using XDA App
Xencer said:
I've dropped my phone about 3 times now and I never dropped my galaxy s I had for a year. But there are silver metal scratches
Sent from my PG86100 using XDA App
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Well thats the thing I have NEVER dropped my E3D and it has been in a Otterbox Defender since the day I bought it. I pulled it out to clean it and make sure there was no dust in there and I noticed the paint chips.
I am not kidding, use a sharpie marker, looks damn good.
il Duce said:
I am not kidding, use a sharpie marker, looks damn good.
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Click to collapse
I did but it doesn't stay... :|
I just bought mine this past weekend but if this is a wide spread problem it'll suck. I wonder if a fine grain would remove the black paint without roughing up the medal. If I were to do this will it void the terms of the sprint protection plan? Heck I wonder if they will fix this problem under the TEP program.
hchavarria said:
I just bought mine this past weekend but if this is a wide spread problem it'll suck. I wonder if a fine grain would remove the black paint without roughing up the medal. If I were to do this will it void the terms of the sprint protection plan? Heck I wonder if they will fix this problem under the TEP program.
Click to expand...
Click to collapse
Answer: No, it's not a problem, it's normal wear and tear.
OP, you could definitely try your idea. But in addition to that, I put any coins I have in my other pocket. Nothing goes in the same pocket as my 3D except maybe a piece of paper on occasion.
il Duce said:
I am not kidding, use a sharpie marker, looks damn good.
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Click to collapse
I've dropped my phone where the metal bezel has a scratch and now is bare. Using a sharpie marker works but the marker wears off after a while. I used a sharpie marker and then used a tpu case. The problem solved.....for now.
Jeremiah239 said:
I just noticed 2 spots on my phone where the paint is wearing away on the bezel, it pisses me off!
Sent from my E3D using Tapatalk
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If you have OCD, You're within your 30 days to make a fresh exchange.
And then buy a case on the follow-up.
Noiro said:
If you have OCD, You're within your 30 days to make a fresh exchange.
And then buy a case on the follow-up.
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Click to collapse
I do have OCD and I have had a Otterbox Defender on my phone since the day I bought it! So I think its gonna keep happening no matter what I do!
I'm still in my 30 days and I also have dust under the screen so I might get a replacement anyway.
This aluminum frame that is on the front and sides of this phone is a really bad move by HTC... ive been xtra careful especially for my thirty day period... and rite ontop of front speaker there is a little white spec, it isnt a dent or scratch but a white small mark.. I see more problems to come with this aluminum front... And im not the one who likes wearing rubbers for protection i like my phone naked and just wear a phone holder on belt.. this is just another problem for the evo3d.... this along with the signal.,heat issues maybe because of radio, stupid sensative cheap power button.. all making me go back to my e4g... never had any of those issues i just mentoned.
I've got a small dot exposing the metal on mine. Its not that noticeable but just in case I now have a case on it.
Well as luck would have it I noticed something white on one of the corners of the phone do I rubbed it with my thumb and some of the black paint came off, same thing happened with the bottom corner. This phone is just 5 days old! I haven't had many of the problems manifest as discussed in other threads so I wouldn't want to return it but I am certainly contemplating it.
R2D2 631 said:
This aluminum frame that is on the front and sides of this phone is a really bad move by HTC... ive been xtra careful especially for my thirty day period... and rite ontop of front speaker there is a little white spec, it isnt a dent or scratch but a white small mark.. I see more problems to come with this aluminum front... And im not the one who likes wearing rubbers for protection i like my phone naked and just wear a phone holder on belt.. this is just another problem for the evo3d.... this along with the signal.,heat issues maybe because of radio, stupid sensative cheap power button.. all making me go back to my e4g... never had any of those issues i just mentoned.
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Yep it doesn't matter how careful you its gonna happen! Even with a case it happened to me then I took my case off for 3 days and another one showed up and I treat my phone like gold I am actually way over protective with it. I'm thinking of taking it back and getting the NS4G! I have dust under my screen now the paint is chipping and my rear speaker sounds like ****, I'm just scared the problems I have now are only gonna get worse.
Wow another problem. I too have paint chipping on the left side on the lower part by the screen. I rubbed it thinking it was dust and now it's silver. It also looks like the plating is slightly bent. And I also have a small white dot right under the sense on the metal part. Looked at my Shift and 4G and I see nothing like this and I used the hell out of those. As opposed this one, which is already a replacement for other issues.
Its 3 days old ffs. I've barely used it. Exchanging it is useless, its the build quality. It's going to happen to all EVO 3Ds sooner or later, even with a case and super care. Within a few months it will look like crap.
Oh well, I'm definitely returning this, but I'll do it after I have some fun with it. I hope the SGS2 has superior build quality, I think I can live without Sense from now on.
My wife has never dropped hers. But its bad. I dropped my phone once on some rocks. Small silver scratch on the face.
Sent from my PG86100 using XDA Premium App
I dropped my Evo LTE yesterday and it fell flat on the screen. No case and no insurance. The glass is shattered but everything still works. I sort of wonder if my screen protector is holding the glass together right now. But the touchscreen works fine over the entire screen.
Any ideas what I need to buy from here, http://www.etradesupply.com/htc/android-models/htc-evo-4g-lte.html?
You're going to need the screen, and maybe the digitizer. I'd personally take it to sprint to fix because its gonna be cheaper than what they are charging there.
If you do it yourself, prepare for a nightmare. There are things that the repair videos don't tell you and make it look easy. The battery is basically glued in, so taking it out feels like you're breaking it. Same goes for removing the cover under the glossy back of the phone. The camera kind of sticks to that and you'll feel like you're going to rip it right off the motherboard.
I went through this twice. Installed a new front half of the phone to find the replacement didn't work. Went through the entire process again with a different screen. Too much time spent doing this that I'll never get back.
Sent from my EVO.
Some kiosks in malls do screen replacements. I'm not sure if they do EVO LTE yet but my sister iPhone screen was replaced and works wonderfully.
Sent from my EVO using xda premium
I was hiking this weekend and slipped on a loose rock and fell. My EVO 4G LTE was in my front pocket and I landed face down. I got up and pulled the phone out to see no visible damage. A little while later I wanted to snap picture of this tiny salamander and found my phone to be non-functional. There are white lines going up and down the screen and it appears to be stuck in a boot loop.
I just started to get some real love out of this phone thanks to CM10 and I have a tough choice to make if I can't pull out some miracle fix. Do I switch to AT&T and ditch Sprint's crappy service? Do I get a GSIII or wait for something better?
I would really like a Nexus phone but I don't know when the next one is to be released.
EDIT: It seems I was incorrect about there being no damage. I just discovered a small dent on the back of the phone just above the speaker hole.
this is why you need a case homie
Cool stor......
Nevermind.
Bring it into sprint. Pay the 35 bucks to get a replacement. I would consider that a manufacturer flaw.
Sent from my EVO
How is smashing your phone on to a rock with the full weight of your body on top of it a manufacturer flaw??
Do I switch to AT&T and ditch Sprint's crappy service?
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Click to collapse
nice try ATT
I actually had my phone fall out of my pocket while on a carnival ride over 30 yards in the air. I was able to use a friends phone to log into my Cerberus account and track it. I could see a satellite view of the park and the tent next to the ride to be sure I lost it there, and not somewhere else. I went around to the back of the ride where the red dot indicated and saw my phone face down. I was sure the glass would be destroyed. To my surprise it was perfect, not a single scratch. The phone also operated 100%. There was a considerable chunk taken out of the right corner aluminum frame and a few smaller nicks further down on the aluminum. There was a bunch of paint on the top left corner (also aluminum) from the machine.
I think that's a testament to the aluminum body of the EVO LTE and to the gorilla glass. co-worker with EVO 4G dropped his from 2 feet off the ground. the corner hit the ground and the glass spidered out.
anyway, sorry to hear your phone is jacked now. Take it back to the store and see about replacement. Maybe you had the insurance?
sophos7 said:
I actually had my phone fall out of my pocket while on a carnival ride over 30 yards in the air. I was able to use a friends phone to log into my Cerberus account and track it. I could see a satellite view of the park and the tent next to the ride to be sure I lost it there, and not somewhere else. I went around to the back of the ride where the red dot indicated and saw my phone face down. I was sure the glass would be destroyed. To my surprise it was perfect, not a single scratch. The phone also operated 100%. There was a considerable chunk taken out of the right corner aluminum frame and a few smaller nicks further down on the aluminum. There was a bunch of paint on the top left corner (also aluminum) from the machine.
I think that's a testament to the aluminum body of the EVO LTE and to the gorilla glass. co-worker with EVO 4G dropped his from 2 feet off the ground. the corner hit the ground and the glass spidered out.
anyway, sorry to hear your phone is jacked now. Take it back to the store and see about replacement. Maybe you had the insurance?
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Click to collapse
That is an amazing story. I got a outer box defender case and have dropped it many times and it seems to be hanging in there.
I did not have a case. Never used them. That is neither here not there because what's done is done.
I do not have insurance as this phone is through work. They are trying to switch us to AT&T anyway and I'm one the last holdouts on Sprint because I really wanted the new EVO. I love the hardware of this phone but I can't justify getting another and being handicapped to low-grade DSL speeds when I don't have access to WiFi. It's no secret that 3G has sucked balls the last year or so and I don't see LTE coming to North Jersey (my area) any time soon.
sophos7 said:
I think that's a testament to the aluminum body of the EVO LTE and to the gorilla glass. co-worker with EVO 4G dropped his from 2 feet off the ground. the corner hit the ground and the glass spidered out.
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Click to collapse
The EVO LTE does not have gorilla glass.
Sent from my EVO using xda app-developers app
SquallLHeart said:
The EVO LTE does not have gorilla glass.
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I guess you're kind of right. It has Gorilla Glass 2.
To the OP, sorry to hear about the phone. Sucks when they go down hard like that, with all the work that goes into getting them dialed in.
We have an S3 and an EvoLTE in the family right now. Wife had to have Sprint do a hard reset on her S3 on it yesterday to see if it would fix some odd issues it's having. She's still inside the first 14 days and is thinking hard about swapping it to an EvoLTE. Her mom has the EvoLTE as well, and it's also been issue free, like mine has been. I'm not really impressed with the S3, FWIW.
snakecharmer23 said:
I did not have a case. Never used them. That is neither here not there because what's done is done.
I do not have insurance as this phone is through work. They are trying to switch us to AT&T anyway and I'm one the last holdouts on Sprint because I really wanted the new EVO. I love the hardware of this phone but I can't justify getting another and being handicapped to low-grade DSL speeds when I don't have access to WiFi. It's no secret that 3G has sucked balls the last year or so and I don't see LTE coming to North Jersey (my area) any time soon.
Click to expand...
Click to collapse
If the job is providing phones then by all means, go for it. If it were coming out of your pocket then I'd say hold out, North Jersey is getting LTE this year:
http://s4gru.com/index.php?/blog/1/...-sprint-network-visionlte-deployment-in-2012/
However you've got to get onboard with a "Just in case" case, preferably Otterbox. I don't use my Otterbox, unless I'm traveling or in a location with a lot of Marble.
SquallLHeart said:
The EVO LTE does not have gorilla glass.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Might want to research before you post a false statement. All evos have had gorilla glass. But that doesn't mean they are indestructible
Sent from my HTC EVO 4G LTE
84guy said:
Might want to research before you post a false statement. All evos have had gorilla glass. But that doesn't mean they are indestructible
Sent from my HTC EVO 4G LTE
Click to expand...
Click to collapse
+1 they all do. Also gorilla doesn't mean it can't be scratched. Just means its more resistant
HTC EVO LTE
PuRE ROM v3.07
PRL 25006
PRI 2.45_003
Hardware 003
Radio/Baseband 1.12.11.0809
Kernel Stock 2.13/ Awesome Sauce 1.5 2.1gHz
Sent from my ELTE using XDA Premium
I thought it was Corning's Gorilla Glass 2 lol
The glass wasn't an issue because the phone was in my pocket with the screen facing my leg. The aluminum body hit a rock when I fell and that's how it got dented. If anything, this is a good argument against the aluminum body construction. If it was plastic, it would have just bent a little or maybe cracked. The relatively soft aluminum bent and either shorted the motherboard or cracked it. In time I may find a torx screwdriver small enough to open it up and find out. In the meantime, I'm up and running on my OG Evo. It's really tough going back to gingerbread after tasting the sweetness of Jelly Bean.
Just got my defender in today $34 shipped on eBay
Sent from my LTEVO
snakecharmer23 said:
The glass wasn't an issue because the phone was in my pocket with the screen facing my leg. The aluminum body hit a rock when I fell and that's how it got dented. If anything, this is a good argument against the aluminum body construction. If it was plastic, it would have just bent a little or maybe cracked. The relatively soft aluminum bent and either shorted the motherboard or cracked it. In time I may find a torx screwdriver small enough to open it up and find out. In the meantime, I'm up and running on my OG Evo. It's really tough going back to gingerbread after tasting the sweetness of Jelly Bean.
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Click to collapse
The mother board is nowhere near that dent its actually very small and at the top.
All that is battery and the speaker. The board is about the same size as the shiny back top cover.
Sent from my Genesis that does what Nintendon't
tuscani1821 said:
The mother board is nowhere near that dent its actually very small and at the top.
All that is battery and the speaker. The board is about the same size as the shiny back top cover.
Sent from my Genesis that does what Nintendon't
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That's interesting to hear. Maybe the battery or its contacts got screwed up. I'd love to get this thing cracked open but I can't find a torx screwdriver small enough.
snakecharmer23 said:
That's interesting to hear. Maybe the battery or its contacts got screwed up. I'd love to get this thing cracked open but I can't find a torx screwdriver small enough.
Click to expand...
Click to collapse
I bought this tool kit for about $20 at a radioshack. It includes all the torx and Phillips needed for phone repairs.
Sent from my Genesis that does what Nintendon't
Hi guys, can you check your HAM2 on the corner chrome bezel edge, it appears to have a straight crack or separation on all 4 corners, is this normal? Or it is really like this that the chrome 4 corners bezel has a separation on it?
I see it too!
rjan22 said:
Hi guys, can you check your HAM2 on the corner chrome bezel edge, it appears to have a straight crack or separation on all 4 corners, is this normal? Or it is really like this that the chrome 4 corners bezel has a separation on it?
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Click to collapse
Wow, I never noticed this! Probably because I have a case, but it doesn't cover the entire phone anyway.
For those wondering, the chrome-looking band around the phone seems to be made up of 4 pieces, 1 for each side of the phone.
So funny I mentioned crack, because the darn thing is irregular and not stright at all. It appears that it cracked. May be they cut it manually because labor in china is cheaper compare to buying a machine and cost of electricity?
Well, our phone has a pretty cheap price, so it should be excepted to see some "bad" things!
I would say that they are from the molding process of that particular piece of the phone. I don't think they are cracks.
I imagine every phone is like that based on everyone saying they see the same thing. I have them on mine as well. Nothing to worry about.
FYI had Trident case with tempered glass screen protector. Jaws of life to remove this last time severely cracked screen protector phone was bent 5 to 10 degrees. Reshaped the phone and 0 damage 100% intact. Flexible chassis and display makes for greatness. Wipes brow ...
I can barely see the line on my phone. I had to look several times to notice it.
Sent from my MT2L03 using XDA Free mobile app
D33PTHAWTE said:
I can barely see the line on my phone. I had to look several times to notice it.
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Click to collapse
was going to say 'nope, none here' - but upon real close inspection there is a very unnoticeable separation around each corner.
I've had mine in the orig HW case since day one. Did drop it off a cooler onto river rock (poolside) last month and it ended up face down on the pebble rock, front cover laying flat out. In fact the whole phone separated from the back cover
I was nervous when I saw it, but picked it up and the screen was not damaged :fingers-crossed: Just now saw a small chip out of the upper right corner that probably happened that day.
So far, I'm impressed for the money spent.