Cracked Screen, what do I need to fix it? - Sprint HTC EVO 4G LTE

I dropped my Evo LTE yesterday and it fell flat on the screen. No case and no insurance. The glass is shattered but everything still works. I sort of wonder if my screen protector is holding the glass together right now. But the touchscreen works fine over the entire screen.
Any ideas what I need to buy from here, http://www.etradesupply.com/htc/android-models/htc-evo-4g-lte.html?

You're going to need the screen, and maybe the digitizer. I'd personally take it to sprint to fix because its gonna be cheaper than what they are charging there.

If you do it yourself, prepare for a nightmare. There are things that the repair videos don't tell you and make it look easy. The battery is basically glued in, so taking it out feels like you're breaking it. Same goes for removing the cover under the glossy back of the phone. The camera kind of sticks to that and you'll feel like you're going to rip it right off the motherboard.
I went through this twice. Installed a new front half of the phone to find the replacement didn't work. Went through the entire process again with a different screen. Too much time spent doing this that I'll never get back.
Sent from my EVO.

Some kiosks in malls do screen replacements. I'm not sure if they do EVO LTE yet but my sister iPhone screen was replaced and works wonderfully.
Sent from my EVO using xda premium

Related

Scratch on Screen

I have a screen protector on my phone and I accidentally had my phone and keys in my pocket and it made a small scratch through the screen protector on the phone. Does toothpaste work or is that an urban legend? Or should I try some of those Displex (or whatever it is called) products that take scratches off LCD screens (although I am not sure if it works well on touch screens), or if I need a replacement screen. Any advice would be appreciated! Thanks!
Sent from my ADR6400L using XDA App
If the scratches are fine, you can put a Zagg cover or similar vinyl-type cover on it. The soft vinyl fills in superficial scratches so well, you can't see them. If the scratches are deep & catches your fingernail, you probably have to replace the screen. I have seen the toothpaste trick used to buff car headlights, but I have no idea how well it works on a phone. If the scratches are deep & you're looking at replacing it anyway, you could try toothpaste since you really have nothing to lose. Good luck
The scratch is pretty small, my fingernail does not catch to it. What do you mean by Zagg cover? Like, one of their screen protectors or another product? I am going to a Verizon store to see if they might have any options or if they can to touch it up there, but I do not think they will be too much help so I look to XDA for advice, ha.
Sent from my ADR6400L using XDA App
Go to Best Buy & ask for a Zagg screen shield. They should have it for Tbolt by now. They're a pain to install, so you might consider paying the extra $10 or so to have the rep install it for you. That way, if it's not to your liking they'll redo it for no extra charge (even if they must open another package). Vinyl screen covers are soft & pliable and fill in superficial scratches kinda like a thick liquid, unlike cheap stiff screen covers. I did this with a phone that had some very fine scratches & areas that had rubbed against a case or something, and it all disappeared with the Zagg cover.
Sent from my ADR6400L using XDA App
Zagg screen protectors are great have used them on my last three phones . A little expensive but worth it (19.99 @ best buy) life time replacement and very hard to scratch. Not to hard to put on just like doing window tint. They are soft so they do occasionally stretch but keep the application kit and just rinse it off and reapply .
Sent from my ADR6400L using XDA App
Hmm, I might try the Zagg option since it seems to be the best option - are there any other things I can try or look into?
Do not use scratch remover you can easily do more damage than the scratch on it now . I have seen friends use it only to mess up their screen more .
Sent from my ADR6400L using XDA App
I see, I was worried because I know on LCD screens you can use scratch removers, but with touch screen phones I was afraid of if it would do more damage like you said. The more I look, I feel like I can sort of feel it slightly with my fingernail - it is one of those scratches that on a white screen you can see the multiple colors as you slowly turn the phone (hopefully I am describing this correctly because I normally stick at describing stuff). The screen protector is still on but I can tell this went through (my keys were in my pocket with my phone for like 3 seconds and when I realized this, I think in my panic to take the keys out so they wouldn't scratch the screen, I scratched the screen... Ugh, ha). Would that Zagg protector still be able to cover that sort of scratch?
You will proly still have some color distortion but it won't be as bad as what you see now. And a $20 vinyl screen cover is much cheaper than replacing the whole glass...unless you have a friend in the phone repair business.
Sent from my ADR6400L using XDA App
Thanks for your help! I am going to go to the Verizon store within the next hour or so and ask their opinion, and then go over to Best Buy and look at the Zagg... Would something like this: http://www.amazon.com/Verizon-HTC-Thunderbolt-Digitizer-Engraving/dp/B004ULQH34 be something I could do myself and replace, or would I need a Verizon or other phone retailer to install it for me?
Aup808 said:
Thanks for your help! I am going to go to the Verizon store within the next hour or so and ask their opinion, and then go over to Best Buy and look at the Zagg... Would something like this: http://www.amazon.com/Verizon-HTC-Thunderbolt-Digitizer-Engraving/dp/B004ULQH34 be something I could do myself and replace, or would I need a Verizon or other phone retailer to install it for me?
Click to expand...
Click to collapse
That is a new screen, not just a cover. You could install that yourself if you know what you're doing, but that means completely disassembling the phone & reassembling it. You might have a hard time finding a phone repair shop to do it, since you'd be asking them to use parts you bought online. Most places won't mess with parts bought from another retailer, and they are even more unlikely to warranty it. Verizon will definitely refuse to touch it. If you decide to replace the glass, just ask around for a good phone repair shop and pay them for everything (parts & labor) so you can get a warranty.

[Q] How many have successfully replaced digitizers?

Hey All..
I saw a TBolt pop up on Craigslist and ended up trading my OG Droid (that I bought from a friend for $50) + $25 bucks for a Tbolt in very good condition but the Digitizer is cracked..
Its not Horrible, I still use the phone and love 4G.. but I want to replace the Digitizer.. I have done a few screens on IProducts and older phones but I have herd lots of horror stories about Digitizers not working after being replaced or dead spots and ghost touches on the TBolt..
So How many have done it and everything has gone 100% fine and where did you get your screen and adhesive? And then how many say i should save my pennies and trust someone else to do it?
I've done 2
1 successful and one a disaster
Put to much 3 m tape on one and it smudged on ends and touch screen
Only worked half way but if you use hair dryer and get really hot and use a small amount of tape it isn't that bad but watched video on YouTube of repair from a repair universe and that's where I bought it
Sent from my ADR6400L using XDA App
carycooke said:
I've done 2
1 successful and one a disaster
Put to much 3 m tape on one and it smudged on ends and touch screen
Only worked half way but if you use hair dryer and get really hot and use a small amount of tape it isn't that bad but watched video on YouTube of repair from a repair universe and that's where I bought it
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
So Repair Universe has good stuff? I was hoping someone had sourced a better (read; cheaper) replacement.. $40 is steep compared to the $15 Digitizers that are still working on Itouches i replaced 2 years ago.. and I have never had to separate a LCD and Digitizer before when they were glued together.. that was the biggest thing I am unsure of..
I replaced a digitizer/LCD combo on the Thunderbolt, but I've also replaced the digitizer alone on the HTC Inspire and HD2 many times, and the Thunderbolt is very similar to these two (especially the Inspire). It's not very hard to separate the digitizer from the LCD, just heat the glass up very good first, and make sure you get some good 2mm adhesive for reassembling them. The digitizer does not adhere to the frame at all (though the shell does sort of wrap around and clip onto the glass), it is only adhered to the LCD so you have to be sure to get them nice and tight. The best way to do this is to just get an LCD/digitizer combo pre assembled, then it only takes about 5 minutes from start to finish, and you don't have to be nearly as careful. You can get the combo for like $50 on eBay, just make sure you buy from a reputable seller. Repairs Universe is trustworthy, but they sell the same stuff you get on eBay, and everything is made in China to begin with.
Awesome to hear. I won't be going to repare universe then. 40 for the digitizer alone is steep to me. I am not sure if I want to try and just do the digitizer or just swap both. I bought this TBolt for $60 used so I can probably afford to just buy the whole assembly.
Sent from my ADR6400L using Tapatalk

screen/glass replacement

So I managed to shatter the glass on my rezound....go me. I was wondering if anybody here has replaced the screen on the rezound and how hard it is to do. I didn't find a lot of rezound tear down info out there. I do a lot of laptop work and it seems like simular construction techniques. the only thing that has me a bit concerned is the whole adhesive issue. Using a heat gun to get the old screen off and I guess the new one will either adhere to the old adhesive or I need to find a source??
Anyway they appear to be 50 dollars for the part versus 100-150 to send the phone off to have someone else do it. Any thoughts???
While I haven't done the rezound yet, I have done a few others, the most recent being a Droid X. I ordered the 'official' advesive on the first phone screen repair I did but never again. It was hard to deal with...if you don't get it right perfectly the first time... you're done. I went with a 3M double sided foam tape after that and was SO much easir to deal with. Never had a screen pop off and anything like that. My wife is still using that phone as we speak.
Next biggest thing to watch out for is tearing those damn thin cables.... they tear so easy...seriously, do not use any sort of tension on those cables. One little tear could out your camera, or soft keys... or even portions of your digitizer. Such a pain in the ass.
Take care while dis & re assemb ling it, you should be fine. It's a lot more delicate than a laptop, so be careful.
I have never replaced the screen on my Rezound, but I have done a few other phones. My wife dropped her Dinc and broke the screen, then the digitizer went out on my OG DROID. If the Rezound is built like the Dinc then you will be golden. Took only about 20 minutes. But as stated above you MUST be very careful when disassembling the phone. The micro ribbons are a little forgiving but are pretty delicate.
Good luck though and let us know how it works out for you.
Sent from my ADR6425LVW using xda premium
Well I opted to get it replaced mainly because I found a local place that could do it and had the part in stock. However the one they installed has clear buttons instead of red, which I like more but I think its best to stay with the way it is suppose to look. Also there is a small black line that they think might be a smug. They are looking for a screen with the factory red buttons. The question I have is I noticed this digitizer registers 4 points and I thought the rezound did 5 can someone verify how many points of touch its suppose to recognize?
kappen said:
Well I opted to get it replaced mainly because I found a local place that could do it and had the part in stock. However the one they installed has clear buttons instead of red, which I like more but I think its best to stay with the way it is suppose to look. Also there is a small black line that they think might be a smug. They are looking for a screen with the factory red buttons. The question I have is I noticed this digitizer registers 4 points and I thought the rezound did 5 can someone verify how many points of touch its suppose to recognize?
Click to expand...
Click to collapse
My rezound i got from verizon refurb only has 4 input.
my rezound has always only had 4 points
Thanks for the replies.

[Q] Cracked Screen at 45 days

My girl and I got our Notes direct from AT&T by reupping for 2 years. We both immediately put them in Speck cases, and I covered mine with Armor Suit screen shield. She didn't, cause she didn't like the feel... neither do I really, but I like the feeling of security. She babies her phone, cleaning the screen several times a day, keeping it out of dirt, and just basically keeps it in much better shape day-to-day than I keep mine.
Anyway, she pulled her phone out of her purse late on Friday (too late to go to AT&T) and this is what we found. There is nothing in this particular purse that is even a bit hard that could have hit the screen and she says when she grabbed it (near the ATT logo) she felt cracking, and felt broken glass stabbing her finger. I thought it looked like it got hit, but there is nothing else on the screen, and where she had it in her purse, she'd have been knocked on her butt from the force required to get through the hats and scarf that the phone was inside and break it like this. If it got hit, someone was taking shots at us or something... but then, no puncture in the purse... and yeah, she's got nails and all, but she isn't some Amazonian... could a fingernail have done this?
The phone works fine, the digitizer is fine. I've looked on ebay for replacement glass... she wants it stock, not with an N7000 glass, so that's out for the time being. It looks worse now than it first did, but we are currently in a town with no AT&T store and won't be back to civilization till like Wed or Thurs... but in the meantime I'd like to know what we might be able to do.
1)- So, is it possible this is the "bad screen" crack problem?
2)- What can we do at 45 days (we don't have the ATT insurance)
Looks like it took a shot on that second picture...doesn't look like a defect. Im afraid you might be SOL...manufactures warrenty only covers mechanical problems, not damage in which case youd use your insurance if you had it but you'd still have a 200 detectable or whatever they charge. Id certainly call and *****...maybe they'll work with you. Just a tid bit for ya, each of the 5 times i had my infuse replaced (warrenty) they told me that the phone ill be sending back needs to be in basic perfect condition or they'll charge me the retail value of the phone to my bill.
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There is no "bad screen" problem. It is glass it breaks you cannot go against laws of nature.either wait for lcd price to drop and do it urself or just sell it on ebay
Sent from my SAMSUNG-SGH-I717 using xda premium
You may be able to get your credit card to provide accident coverage.
i just cracked my screen too. can't see anything but it still turns on. I looked on Ebay to get an idea of what it might go for. Any ideas?

[WARNING]Broken screens

Okay so I am sharing my experience for everyone. I had recently broken my screen, and I needed to replace the screen. I bought a screen digitizer off of eBay, and....Destroyed the phone sub frame. The reason I am posting is because I am warning all of you, you need to buy a full display assembly online. This includes the whole new display( glass and LCD) wires and bits, and a full subframe. Unless you are superior to an Asian 12 year old working in the factory that made your phone (hint hint, wink wink, you're not) than you need to buy a full assembly, or end up like me an destroy your phone.
Sent from my Amazon Kindle Fire HD using Tapatalk HD
+1.
Unfortunately, I saw this post after doing damage to my phone. The plastic housing that the digitizer /lcd sits in is verrrryyy easy to damage around the edges when you try to separate the screen. Heating it with the heat gun to get the separation actually makes it even more fragile and prone to damage. Thankfully I was able to return digitizer/lcd and get full setup from here :
http://www.etradesupply.com/oem-htc-evo-4g-lte-lcd-screen-and-digitizer-assembly-with-front-housing-and-light-guide.html
Hopefully things will go a little better this time.
Wow, that includes the plastic frame? I replaced my screen a couple of weeks ago (glass and LCD), and the edges of the frame did get slightly chewed up. It's not too bad, but I wish I had known abut this item.
On a positive note, I suppose I can get a job in China when the economy completely collapses.
Sent from my Nexus 7 using xda app-developers app
Ya my screen got waterlogged after I got trashed and left it out in the rain. Let everything dry out and thankfully all the boards and connectors work. I ended up going the cheap route and just buying a screen and not the frame. I almost successfully got the thing apart. I do have a small chip in the frame on the left side but my case covers that. I only paid around $50 but I did give myself around $50 in headaches. Definitely spend the extra $50 and just get the whole package.
If you do decide to try and separate the screen from the frame, use a lot of heat. Not necessarily high heat, but for a good duration. Get the adhesive nice and warm. Then pry it loose through one of the holes in the housing/frame (go at it from the back) and slowly work it away from the frame. Once you get it off, heat the adhesive back up and then add some 5 minute quick epoxy to the black adhesive pads in the frame. Then use some clamps and let the epoxy cure. There is a great video I followed below. It took me a while and I will probably ride with this for a minute until it bothers the hell out of me. My gf said she can't even notice.
https://www.youtube.com/watch?v=Ae52Ug8vFwA
case screen cover plastic sheet work?
I'm just wondering how many naked phones get broke compared to well protected?
Gnexd said:
I'm just wondering how many naked phones get broke compared to well protected?
Click to expand...
Click to collapse
I have a Incipio NGP case on mine all the time and I always have a screen protector installed (usually the cheap ones from Amazon). I have never had a problem with the screen until I left my phone out in the rain. The Gorilla Glass II is decently strong but only to a certain extent. I mainly use the screen protector from scratches if I accidentally put it in the same pocket as my keys.
I was afraid of breaking mine one day, fortunately for me my volume button went out first and I have Best Buys insurance and the replace the phone with no deductible.
Seems like screen issues are pretty common on this model. I'm on my 4th Evo now because the screen kept failing on me. Based on what I read it sounds like I'd never want to have to replace this myself.

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