screen/glass replacement - HTC Rezound

So I managed to shatter the glass on my rezound....go me. I was wondering if anybody here has replaced the screen on the rezound and how hard it is to do. I didn't find a lot of rezound tear down info out there. I do a lot of laptop work and it seems like simular construction techniques. the only thing that has me a bit concerned is the whole adhesive issue. Using a heat gun to get the old screen off and I guess the new one will either adhere to the old adhesive or I need to find a source??
Anyway they appear to be 50 dollars for the part versus 100-150 to send the phone off to have someone else do it. Any thoughts???

While I haven't done the rezound yet, I have done a few others, the most recent being a Droid X. I ordered the 'official' advesive on the first phone screen repair I did but never again. It was hard to deal with...if you don't get it right perfectly the first time... you're done. I went with a 3M double sided foam tape after that and was SO much easir to deal with. Never had a screen pop off and anything like that. My wife is still using that phone as we speak.
Next biggest thing to watch out for is tearing those damn thin cables.... they tear so easy...seriously, do not use any sort of tension on those cables. One little tear could out your camera, or soft keys... or even portions of your digitizer. Such a pain in the ass.
Take care while dis & re assemb ling it, you should be fine. It's a lot more delicate than a laptop, so be careful.

I have never replaced the screen on my Rezound, but I have done a few other phones. My wife dropped her Dinc and broke the screen, then the digitizer went out on my OG DROID. If the Rezound is built like the Dinc then you will be golden. Took only about 20 minutes. But as stated above you MUST be very careful when disassembling the phone. The micro ribbons are a little forgiving but are pretty delicate.
Good luck though and let us know how it works out for you.
Sent from my ADR6425LVW using xda premium

Well I opted to get it replaced mainly because I found a local place that could do it and had the part in stock. However the one they installed has clear buttons instead of red, which I like more but I think its best to stay with the way it is suppose to look. Also there is a small black line that they think might be a smug. They are looking for a screen with the factory red buttons. The question I have is I noticed this digitizer registers 4 points and I thought the rezound did 5 can someone verify how many points of touch its suppose to recognize?

kappen said:
Well I opted to get it replaced mainly because I found a local place that could do it and had the part in stock. However the one they installed has clear buttons instead of red, which I like more but I think its best to stay with the way it is suppose to look. Also there is a small black line that they think might be a smug. They are looking for a screen with the factory red buttons. The question I have is I noticed this digitizer registers 4 points and I thought the rezound did 5 can someone verify how many points of touch its suppose to recognize?
Click to expand...
Click to collapse
My rezound i got from verizon refurb only has 4 input.

my rezound has always only had 4 points

Thanks for the replies.

Related

[Q] After an LCD replacement

A while back ago I received a G1 (Which was my favorite Android @ the time) with a broken digitizer. I was going to replace the digitizer shortly after having it unlocked. But I ran across a friend who bought an Aria off of Craigslist, who needed a T-mobile (Or unlocked) phone. So I traded my buddy my G1 for an Aria with a broken LCD. I ordered the LCD (Screwdrivers & such) off of ebay, and replaced the LCD shortly after. I didn't really have any problems doing so. But I've started to notice that it seems as if the screen / digitizer doesn't really fit down all the way. If you catch my drift. Like, Sometimes I can push the corner of the screen (Where the LED is) and it sets back down, but arises again. Would this be something that I did wrong, or maybe I need a new adhesive strip (so to say) to put back around the digitizer? Any suggestions would be highly appreciated.
_Edit_ The performance of the digitizer nor the LCD are affected. Its more so my personal preference to have it back in the right spot I guess you could say, for resale to upgrade. (Which is pretty consistent)
Same Issue
HI! I have the same issue with my Aria!
I noticed when I was replacing mine that the adhesive part you mentioned seemed "not so sticky anymore." When I take the back off and look at the corner that stick up slightly, there is no sticky at all there. I assume that's the problem. I just leave mine as is. But if there was a simple fix, I would love to know!
Hope
Actually, almost all arias do that (to some extent) after a couple of weeks. I noticed it shortly after I purchased mine. It's probably a design flaw, or just a bad design in my opinion.
The sticky tape must just break down overtime.
Just a theory...
Sent from my HTC Aria
Well. Bummer. It would make sense that it is a possible design flaw. Everything has something wrong with it. Oh well. Guess I'll just roll with it until I trade this off for something else. Thanks for the replies. Much appreciated.
I have carried my aria in my pocket, no case, for almost a year. No sign of separation from the base at any corner. I don't think separation is a normal condition from regular use. Maybe need new "stick down" stuff.
Ken1939 said:
I have carried my aria in my pocket, no case, for almost a year. No sign of separation from the base at any corner. I don't think separation is a normal condition from regular use. Maybe need new "stick down" stuff.
Click to expand...
Click to collapse
+1. Ive also never had any issues with the build quality of my Aria. Ive seen enough issues posted in the forums to know that there had to be certain batches of Arias that were just poorly made. This little thing has been through quite a bit (working on construction sites) and it still looks like the day I bought it with the exception of a scratch in the corner of the back cover (I do use a screen protector). Nothings loose, nothings worn out, nothings ever broke.

[Q] Chrome bezel replacement - nightmare job or not that bad?!

Hi all,
Ok, so i've had a small disaster. As you probably guessed already i've dropped my phone. I thought the story was quite amusing (or just plain unfortunate!) so i'll you tell that before I ask for some advice!!
I got myself a white Galaxy S2 on upgrade through Vodafone. Gorgeous piece of kit so I ordered myself a nice case and screen protector to keep it nice and tidy.
Unfortunately the case got 'lost in the post' and as such the phone was unprotected. So, with some foresight I ordered a plain white cheap one off eBay (£2 inc. postage) just to see me through the 3-5 days I needed before the case I wanted was resent.
However what was sent what not white at all - it was the most hideous case with a rather disgusting floral effect all over it. I was going out for a night in town and had no choice, I had to take it with me.
Unfortunately later that eve I was stood at the bar, and my phone went off. So to save any embarrassment I slid the phone out of it's hideous case, and proceeded to read the message. Then it happened. The slippery son of a ***** jumped out of my hand, bounced off my foot and hit the deck.
It only has a couple of dings in the chrome bezel (the chrome effect rubbed off in two places to reveal black (the plating is obviously really thin)) - everything else was ok. Phew. But i'm still gutted and annoyed with myself
So, lesson learnt. I should have left the disgusting garish floral case on and it would have saved my phone. It was only 'de-sheathed' for a second and I managed to drop it, classic.
As a temporary solution, I coloured in the affected areas of the bezel with a silver permanent marker, and used some clear nail varnish over the top to stop the pen coming off. It seems to work well actually, and it looks much better than the black marks.
So, to my question - how do I change the chrome bezel for a new one?
I have read many threads, and watched many videos, and it looks to me like a nightmare job (eg as well as taking off the back and all components, you have to prise off the screen which is glued on, disconnect digitiser, etc). Can anyone confirm this, or has anyone tried it?
I can't find any videos of changing the bezel - they all seem to only go as far as taking off the back.
I've found a couple of sellers which sell the housing in white for only £20-30, so if it's an easy-ish job i'd have a stab at it. However i'm thinking I might as well just forget it ever happened and not be so precious about keeping the phone in A1 condition - it's a phone after all and it's going to encounter some scrapes now and then, even with a case on. And I plan on keeping it for 18 months anyway.
Opinions, anyone?
Cheers!
Movisman said:
Hi all,
Ok, so i've had a small disaster. As you probably guessed already i've dropped my phone. I thought the story was quite amusing (or just plain unfortunate!) so i'll you tell that before I ask for some advice!!
I got myself a white Galaxy S2 on upgrade through Vodafone. Gorgeous piece of kit so I ordered myself a nice case and screen protector to keep it nice and tidy.
Unfortunately the case got 'lost in the post' and as such the phone was unprotected. So, with some foresight I ordered a plain white cheap one off eBay (£2 inc. postage) just to see me through the 3-5 days I needed before the case I wanted was resent.
However what was sent what not white at all - it was the most hideous case with a rather disgusting floral effect all over it. I was going out for a night in town and had no choice, I had to take it with me.
Unfortunately later that eve I was stood at the bar, and my phone went off. So to save any embarrassment I slid the phone out of it's hideous case, and proceeded to read the message. Then it happened. The slippery son of a ***** jumped out of my hand, bounced off my foot and hit the deck.
It only has a couple of dings in the chrome bezel (the chrome effect rubbed off in two places to reveal black (the plating is obviously really thin)) - everything else was ok. Phew. But i'm still gutted and annoyed with myself
So, lesson learnt. I should have left the disgusting garish floral case on and it would have saved my phone. It was only 'de-sheathed' for a second and I managed to drop it, classic.
As a temporary solution, I coloured in the affected areas of the bezel with a silver permanent marker, and used some clear nail varnish over the top to stop the pen coming off. It seems to work well actually, and it looks much better than the black marks.
So, to my question - how do I change the chrome bezel for a new one?
I have read many threads, and watched many videos, and it looks to me like a nightmare job (eg as well as taking off the back and all components, you have to prise off the screen which is glued on, disconnect digitiser, etc). Can anyone confirm this, or has anyone tried it?
I can't find any videos of changing the bezel - they all seem to only go as far as taking off the back.
I've found a couple of sellers which sell the housing in white for only £20-30, so if it's an easy-ish job i'd have a stab at it. However i'm thinking I might as well just forget it ever happened and not be so precious about keeping the phone in A1 condition - it's a phone after all and it's going to encounter some scrapes now and then, even with a case on. And I plan on keeping it for 18 months anyway.
Opinions, anyone?
Cheers!
Click to expand...
Click to collapse
Sorry to hear...similar happened to my HTC Desire...however this should help...if you buy the kit off Ebay...
http://forum.xda-developers.com/showthread.php?t=1253969
0semaj0 said:
Sorry to hear...similar happened to my HTC Desire...however this should help...if you buy the kit off Ebay...
http://forum.xda-developers.com/showthread.php?t=1253969
Click to expand...
Click to collapse
Hi,
Thanks for the information - I had a look at this tutorial yesterday, and although it's very good, it looks like this person has replaced the entire led panel/digitiser/housing in one go, rather than just the housing?
My screen is just fine, so I only need to replace the housing part.
The hardest bit looks like separating the screen from the housing from what i've read, and this is what I can't find a tutorial for, only some images on youtube suggesting to use a hairdryer to help with the proceedings!!
Thanks
Movisman said:
Hi,
Thanks for the information - I had a look at this tutorial yesterday, and although it's very good, it looks like this person has replaced the entire led panel/digitiser/housing in one go, rather than just the housing?
My screen is just fine, so I only need to replace the housing part.
The hardest bit looks like separating the screen from the housing from what i've read, and this is what I can't find a tutorial for, only some images on youtube suggesting to use a hairdryer to help with the proceedings!!
Thanks
Click to expand...
Click to collapse
Yea, the link is for the whole unit, but would give you some pointers. I am not as familar with the Samsung build, but with the HTC I know that between the LCD housing and the LCD/digitiser itself is applied through adhesive (most phones are) that is put into a temperature oven for 10 minutes to soften the adhesive. This is based on the HTC Official Service videos. I am not sure if the same will apply to Samsung phones.
But then again, as it is an expensive phone, it may be ideal for you to also get a quote from your local SSC or mobile phone repair agent to consider.
0semaj0 said:
Yea, the link is for the whole unit, but would give you some pointers. I am not as familar with the Samsung build, but with the HTC I know that between the LCD housing and the LCD/digitiser itself is applied through adhesive (most phones are) that is put into a temperature oven for 10 minutes to soften the adhesive. This is based on the HTC Official Service videos. I am not sure if the same will apply to Samsung phones.
But then again, as it is an expensive phone, it may be ideal for you to also get a quote from your local SSC or mobile phone repair agent to consider.
Click to expand...
Click to collapse
Yep, good point. I'd be interested to hear actually what the cost would be to replace the front bezel only. It's only £30 on eBay for the front and rear housing, but i'd be willing to pay more on top for an authorised repairer to carry out the job.
That tutorial is definitely one of the more detailed ones I have seen so far though. Doesn't look like many people have tackled changing the bezel only...
Thanks
Movisman said:
Yep, good point. I'd be interested to hear actually what the cost would be to replace the front bezel only. It's only £30 on eBay for the front and rear housing, but i'd be willing to pay more on top for an authorised repairer to carry out the job.
That tutorial is definitely one of the more detailed ones I have seen so far though. Doesn't look like many people have tackled changing the bezel only...
Thanks
Click to expand...
Click to collapse
Hey Movis,
What did you end up doing for your dropped phone?
I too have dropped my phone on its corner and the chrome along with the plastic is now dented.
Another one with the same problem here. I managed to create a bump on the chrome bezel.
Can I bump this post as I've also just noticed a ding in the corner of the chrome bezel was wondering if anyone had found a solution to this yet.? short of replacing the LCD/digitiser which like OPs phone are working fine. It's just cosmetic damage.
I once was in a bad mood and snapped a screen and backing/housing in half.I can't remember exactly,but I'm thinking the chrome bit may be part of the thin metal casing/housing that is glue taped onto the screen.
You separate the screen from the housing by using a hot air gun sparingly.
If you look back at a motherboard thread I was involved in,a person on here called Roger put up a great video tutorial link that may answer all your questions...
Sent from my GT-I9100
Ah cheers for the reply. Had a look at the mobo post you were involved in followed it to the link and coincidentally that's the exact video I watched last night. Very good video good detail and instructions. But its the black one he is stripping down so he makes no reference to the bezel which afaik is only used on the white ones.
Sent from my GT-I9100 using xda premium
I've not seen the chrome bit listed separately,so I guess its part of the metal top housing that the LCD is glued to.I've got a white one and its got a ding on it too.
You could email Samsung to see if you can get the part,but I think its not worth risking cracking the screen and you probably couldn't resuse / would get that stupid gluey tape stuff.
Sent from my GT-I9100
Appreciate it's been a while, but this seems to be the only post that matches what happened to me, so figured I'd update with my experience.
As above, dropped and dented the bezel, screen was perfectly intact, but the dent was so severe, it actually lifted a corner of my screen up. I have intentions to sell on so I wanted to fix this and pass on.
I followed this disassembly , apart from the bit about not worrying about damaging the screen as you prise it away. The housing I ordered off ebay came with a little kit, so I warmed the screen with hairdryer for a couple of minutes, then slowly prised it away, from top to bottom, inserting the tool right down the middle as the video mentions there is a large adhesive right down the middle.
Following the vid all the way to the removal of all components, this is where I ditched my current bezel/housing and reassembled into the newly ordered one. Judging by the assembly, there is no way that a bezel could be replaced without replacing the housing, it's one whole unit, and I very much doubt the build would be that drastically different for the white SGS2.
Some things to note:
Be very careful removing the vibrate motor, the connector and natural pivot point is the weakest part (new module ordered from ebay
If you are transplanting the screen like me, have some adhesive pads in your kit as most tutorials are for new screens, and as can be seen on the vid, these come with pads intact, ready to apply
Try do it in daylight
Hope that helps anyone in a similar situation.
vyks10 said:
Appreciate it's been a while, but this seems to be the only post that matches what happened to me, so figured I'd update with my experience.
As above, dropped and dented the bezel, screen was perfectly intact, but the dent was so severe, it actually lifted a corner of my screen up. I have intentions to sell on so I wanted to fix this and pass on.
I followed this disassembly , apart from the bit about not worrying about damaging the screen as you prise it away. The housing I ordered off ebay came with a little kit, so I warmed the screen with hairdryer for a couple of minutes, then slowly prised it away, from top to bottom, inserting the tool right down the middle as the video mentions there is a large adhesive right down the middle.
Following the vid all the way to the removal of all components, this is where I ditched my current bezel/housing and reassembled into the newly ordered one. Judging by the assembly, there is no way that a bezel could be replaced without replacing the housing, it's one whole unit, and I very much doubt the build would be that drastically different for the white SGS2.
Some things to note:
Be very careful removing the vibrate motor, the connector and natural pivot point is the weakest part (new module ordered from ebay
If you are transplanting the screen like me, have some adhesive pads in your kit as most tutorials are for new screens, and as can be seen on the vid, these come with pads intact, ready to apply
Try do it in daylight
Hope that helps anyone in a similar situation.
Click to expand...
Click to collapse
Hi, will the heat actually damage the screen? I saw some posts mentioning about putting it into the oven and such. It sounded very intense but if it works without damaging the screen, i might give it a try. Facing the same situation as yours. Scratches and dents all over my front chrome bezel.

[Q] Dust Under My Screen, The Last Straw

I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
lanhikari3113 said:
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
Click to expand...
Click to collapse
Dude that sucks lol I had a brand new one radio was bad in it.. Sprint swapped it out... With another brand new one.. The new one had one spec of black dust so tiny but you could see it if you were looking annoying lol...
I ended up selling it... I bought another one a few months ago ...
i skimmed through this post... and not one question mark... hirarious
cobraboy85 said:
i skimmed through this post... and not one question mark... hirarious
Click to expand...
Click to collapse
Look at your spelling of hilarious. Are you Chinese?
Sent from my HTC EVO 3D X515a using xda premium
it's the better way to say hirarious
cobraboy85 said:
it's the better way to say hirarious
Click to expand...
Click to collapse
lawh fwen fwy? owaan bang??
"If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight."
I apologize that there was no question mark but I bolded this because I was asking for insight. If thats alright with you of course.
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
kneeldug said:
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
Click to expand...
Click to collapse
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
freeza said:
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
Click to expand...
Click to collapse
keyboard cleaner .... win
sent from Evo
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
HTCmoderator said:
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Lifted it out ... after getting it super hot to make the adhesive gooey, right? I've actually built an EVO 3D from parts laying around, and other parts I ordered online. I don't recommend anyone else do this, it was brutal, but it works 100%.
The other big lesson I learned from ordering on-line: While the website may say: "Brand new parts" they may arrive and you find they are brand new, but did not actually pass quality standards in the factory! The 3D I built has tiny, hair-line scratches in the digitizer! Most time you never notice, but "Brand new parts" doesn't actually give you the full story.
Sorry, ranting here.
Just my $.02
eXplicit815 said:
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
Click to expand...
Click to collapse
My phone has a dust spray on the bottom right corner. Been there since I bought. I'm living with it now since it's out of the way and doesn't usually bother me. But I agree that it's terrible that the phone was shipped this way. I do have Sprint TEP plan but been too lazy to go in.
I've had two HTC phones and do really like them but I'm moving to a Samsung next time for sure. Probably replace this before I buy a new one then sell it. HTC phones are beginning to all look too much the same. Time to move on.
I have the cheap $4 (not including the damage loss) TEP but:
1) I don't want to lose my 1.4 bootloader and get a lousy reman unit.
2) since a bunch of updates (thanks, freeza), it has stopped rebooting at random, which was the only reason I got TEP in the first place
I fear that blowing air in the left side (headphone jack) might move the forest (presently in the upper right) downward, not just rightward. I'm tempted to cancel the TEP and just break it open for a proper cleaning.
I think this was a qc issue. My old evo was 100% clean under the screen. This 3d, after fewer months in the same environment) looks like a freaking dryer vent.

Screen cracked, what should I do?

Well, after being fairly sure-handed with phones, I dropped my Rezound on a tile floor and the screen has cracked in multiple places. Now, it should be noted that the picture is still fine, and the touch screen still works. Unfortunately, I don't have insurance because as I stated, I'm very good with phones. At this point though, I've come up with a couple different options. Potentially replacing the screen (I'm not sure if that's what I want to do because I'm not completely phone hardware savvy, and I don't want to waste money if I can't do it or screw something up), buying a new phone, or putting insurance on the line and sucking it up for a few weeks (not too fond of that, simply because I find that to be kind of a selfish move). I'm leaning towards getting a new phone, but I'm not sure what to do. I absolutely love my Rezound, but I'm a slight flashoholic and development hit a lull, though it's slowly beginning to come back it appears. I don't know if I should get another Rezound, or jump ship and get a GNex or GS3 or something different. Does anyone have any UNBIASED recommendations? Perhaps some direction to lead me in? I'm not looking to bash the Rezound or anything of the sorts. I love my phone, I love what the devs have done, and I have zero complaints unlike many others around here. I'm just a sucker for new hardware, and the GS3 just looks so tempting minus a few things.
TL;DR - Cracked screen, don't know if I should attempt to replace screen or get a new phone entirely (and which phone at that) or put insurance and wait to file claim
I would try and replace the screen... its not too hard if you buy the little tape from 3m that is used to adhesive and try to do it in a non dusty area
yojoe600 said:
I would try and replace the screen... its not too hard if you buy the little tape from 3m that is used to adhesive and try to do it in a non dusty area
Click to expand...
Click to collapse
Yeah I would say try and replace the digitizer as well. Thats about a $30 job
I would put some 3M packaging tape on it for a temporary fix, one strip right down the middle should hold it together and keep you from cutting your finger open until you can have it repaired.
bosox284 said:
Well, after being fairly sure-handed with phones, I dropped my Rezound on a tile floor and the screen has cracked in multiple places. Now, it should be noted that the picture is still fine, and the touch screen still works. Unfortunately, I don't have insurance because as I stated, I'm very good with phones. At this point though, I've come up with a couple different options. Potentially replacing the screen (I'm not sure if that's what I want to do because I'm not completely phone hardware savvy, and I don't want to waste money if I can't do it or screw something up), buying a new phone, or putting insurance on the line and sucking it up for a few weeks (not too fond of that, simply because I find that to be kind of a selfish move). I'm leaning towards getting a new phone, but I'm not sure what to do. I absolutely love my Rezound, but I'm a slight flashoholic and development hit a lull, though it's slowly beginning to come back it appears. I don't know if I should get another Rezound, or jump ship and get a GNex or GS3 or something different. Does anyone have any UNBIASED recommendations? Perhaps some direction to lead me in? I'm not looking to bash the Rezound or anything of the sorts. I love my phone, I love what the devs have done, and I have zero complaints unlike many others around here. I'm just a sucker for new hardware, and the GS3 just looks so tempting minus a few things.
TL;DR - Cracked screen, don't know if I should attempt to replace screen or get a new phone entirely (and which phone at that) or put insurance and wait to file claim
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Click to collapse
I'm in the EXACT same boat. Was getting a girl's number after the bar closed on Saturday night and she accidentally knocked it out of my hand. First cracked screen in 13 years of cell phone use. I started doing research and the parts seem cheap enough but the actual repair process seems to be an aggravation. So I'm debating $30 repair or $650 on new phone? The economics say go with a repair, but HTC's also forcing my hand on moving forward from the Rezound (since they don't want to release sources).
Just remember gnex specs are worse. That's all I gotta say.
Sent from my ADR6425LVW using xda app-developers app
Christopher3712 said:
I'm in the EXACT same boat. Was getting a girl's number after the bar closed on Saturday night and she accidentally knocked it out of my hand. First cracked screen in 13 years of cell phone use. I started doing research and the parts seem cheap enough but the actual repair process seems to be an aggravation. So I'm debating $30 repair or $650 on new phone? The economics say go with a repair, but HTC's also forcing my hand on moving forward from the Rezound (since they don't want to release sources).
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Click to collapse
Well after looking at a video of the repair process, I've decided that $30 is not a huge deal. The worst thing that happens is I screw up the phone beyond repair, at which point I have to get a new one anyway. At that point, what's an extra $30 when you're getting a new phone? The only downside, is there's no phone for a few days. Oh well.
cslingerland said:
Just remember gnex specs are worse. That's all I gotta say.
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
This is completely true, but from a software perspective, there's a lot more development, many more options for flashing, and close to no hassle when it comes to updates. Though I love the latest hardware, and would have likely gone with the GS3.
I just got mine repaired at a place I found online cost me a little over a hundred.
Sent from my ADR6425LVW using Tapatalk 2
After breakingg mine for the 3rd time,
1st time I didn't crack it, I tore a piece of the connector that attaches to the glass, it disabled about half the screen, I was trying to paint the "red" buttons more red. Highly recommend you don't do this and just deal with it lol. I went to look for a replacement digitizer.
Found some pretty cheap like you guys, and I purchased one. When it came in I realized that it did not come with any kind of adhesive. This was tormenting. It took me about a week to finally get some special 3m "digitizer adhesive" from china. I proceeded to install it and it came out fine.
The following day I noticed that the digitizer was lifting on the left side, and that some dust had seeped up under the digitizer.
I then spent multiple days and hours trying to get the digitizer to stay, I went threw about three different adhesives, nothing had worked long enough.
2nd time I cracked the cheaped digitizer was be sheer force ;p, lol actually it was an accident. I was in the middle of applying adhiseive strips to the digitizer and I must have gotten a bit rough with it because it snapped in my had, I'm a big guy but I have seriously sensitive hands and can control what they are doing (im an artist). So the digitizer was just cheap as hell, because I had dropped the OEM on on cement a few times prior and it didn't even scratch.
So I was pissed and went to look for an OEM digitizer. Found one on eBay, and bought it, turned out not to be OEM, but it actually did look higher quality then the previous one so I kept it, I didnt pay much for it any way, and you will probably not find an OEM digitizer short of buying a new phone.
I had just about given up on trying to keep the screen down, and after so long and and about 5 hours of installing a new adhesive it turned out ok, but I had some light leaking from the left, and had to press the digitizer down to get rid of it, and that helped for about 5 seconds. Other then that it was ok, but I still kept getting damn dust.
3rd time, dropped it on my kitchen tile floor, lol. It was funny to read you dropped it on tile too. That was the end off it, I was no longer going to spend any more money on a damn digitizer.
TL;dr Read, make fun of me, Buy a new phone.
This was also the first time I ever cracked a screen by dropping it.
Sent from my ADR6425LVW using xda premium

Camera window scratched

I've been using my Note since I got it in March of this year. I didn't purchase a case as I had my iPhone 3GS for close to 3 years and never had an issue dropping it or damaging it.
A few weeks ago I took a picture and it didn't look real good. I opened other pictures I had taken previously and they looked much sharper. I looked into settings and everything looked normal. I looked at the camera window and noticed it was scratched and dirty looking. I tried cleaning it but that didn't do anything.
I contacted Samsung and was told this is physical damage and I need to pay to get this fixed.
I'm not one to try and get everything fixed for free but in this case I think it's a poor design of the camera window as it isn't caved in and sticks out and can get scratched by having the phone rest on it's back. I think this is the normal way to place the phone when I'm not using it.
I would like to know if you guys think this is a poor design or if I'm the one who messed it up ? I know I could of bought a case and this would of never happened but I think if a phone needs a case to keep this from happening then Samsung should supply the case or worn you that you need one. My iPhone 3GS with no case never had an issue with the camera window getting scratched.
If you think this should be covered under warranty how should I convince Samsung as they tell me it's not.
Thanks for your time.
Just hard brick it and return it in for warranty. That's how most folks nowadays do it.
Sent from my SAMSUNG-SGH-I747 using xda premium
I can't speak for your phone, but I never use a case on any phone. My phones go through hell, very dusty and harsh environment (custom cabinet maker / installer). I have never had a problem with my camera lense cover. And I'm the guy who walks in the office and does the toss slide on the desk with my phone. But one thing I'm very good about is nothing ever goes in the pocket with my phone. Change, keys, lighter, none of that. But as hard as they try to make sure everything they produce is of the same quality, there are exceptions that slip through the cracks.
I love my note!
21productionz said:
I can't speak for your phone, but I never use a case on any phone. My phones go through hell, very dusty and harsh environment (custom cabinet maker / installer). I have never had a problem with my camera lense cover. And I'm the guy who walks in the office and does the toss slide on the desk with my phone. But one thing I'm very good about is nothing ever goes in the pocket with my phone. Change, keys, lighter, none of that. But as hard as they try to make sure everything they produce is of the same quality, there are exceptions that slip through the cracks.
I love my note!
Click to expand...
Click to collapse
I always put in my pockets with nothing in my pockets. I will admit I do put it on the counter when I'm at a bar and may move it around on the counter but I still think a 600 dollar phone shouldn't have the camera window flush where it can get scratched.
I sent Samsung an email telling them I find this unacceptable and that this should of never happened and it's not because I'm careless. If they expect us to use a case then supply it with the phone or maybe tell us to never put the phone on it's back as the camera window may get scratched. Guess if they still expect me to pay to get the window changed I will have to learn how to hard brick the phone.
I love my Note and changed because I liked the bigger screen and having a better camera than my iPhone 3GS. I've dealt with Samsung for an issue with my TV and it was pretty hard to get things resolved. Now I have an issue with one of there phones and it seems to be an issue again. My 3GS had an issue with the sensor called Apple got an appointment at an Apple store got there 15 minutes later I was out with a new phone. The new phone had the power supply burn up. Same scenario call got to the Apple store 15 minutes later out with a new phone. That being said I prefer Android over iOS but for customer service Samsung is way behind Apple.
Thanks for the replies. Will keep yo posted on the reply from Samsung to my latest email.
That's your bad my camera is fine and I've had it since pre-order. No case either.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I hate to say this but "IF it had a case, this probabaly would've never happend". The HTC one X camera bulges out and so far there isn't a lot of complaints about the camera lense getting scraped. Claiming that it was poorly designed is just a bad excuse.
-Once you go NOTE, you'd say 4 inches a Joke
[Lady]: "How do you carry that huge phone in your pocket?"
[Note User]: "I'm used to having huge stuff in my pants"
I never touch my lens with anything but a micro-cloth (plus it's in a fairly thick case, so sliding it around isn't an issue), and even then I got a scratch on it straight through the middle the first week I had the phone. But it's not noticeable in pictures. You'd REALLY have to screw up the lens to be able to see anything in a picture, the focal point is so far away from the lens...
EDIT: You may be able to just find a replacement lens and fix it yourself. I did that on a prior phone when the lens cracked from being dropped.
The camera is just that lens with a ribbon cable that connects it to the mainboard. Its not too hard to remove. I have seen replacements for other phones available.
Thanks for the replies. All I know my pictures look grainy now and when I look at the lens/window it's dull looking and I can't get it back clear. If I messed this up I would like to know how I did this as I have done nothing different with my Note compared to my 3GS. Will look into trying to fix this myself as paying 75-100 to get this done by the Samsung service center is expensive. I could understand if I did something stupid to mess it up but as far as I know I didn't.
DS1969 said:
I've been using my Note since I got it in March of this year. I didn't purchase a case as I had my iPhone 3GS for close to 3 years and never had an issue dropping it or damaging it.
A few weeks ago I took a picture and it didn't look real good. I opened other pictures I had taken previously and they looked much sharper. I looked into settings and everything looked normal. I looked at the camera window and noticed it was scratched and dirty looking. I tried cleaning it but that didn't do anything.
I contacted Samsung and was told this is physical damage and I need to pay to get this fixed.
I'm not one to try and get everything fixed for free but in this case I think it's a poor design of the camera window as it isn't caved in and sticks out and can get scratched by having the phone rest on it's back. I think this is the normal way to place the phone when I'm not using it.
I would like to know if you guys think this is a poor design or if I'm the one who messed it up ? I know I could of bought a case and this would of never happened but I think if a phone needs a case to keep this from happening then Samsung should supply the case or worn you that you need one. My iPhone 3GS with no case never had an issue with the camera window getting scratched.
Thanks for your time.
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Click to collapse
Hi, perhaps you should look into getting a replacement lens from ebay.
Here's a link:
http://www.ebay.com/itm/OEM-SAMSUNG...795739?pt=PDA_Accessories&hash=item20c9df1c9b
If you think this should be covered under warranty how should I convince Samsung as they tell me it's not.
DS1969 said:
Thanks for the replies. All I know my pictures look grainy now and when I look at the lens/window it's dull looking and I can't get it back clear. If I messed this up I would like to know how I did this as I have done nothing different with my Note compared to my 3GS. Will look into trying to fix this myself as paying 75-100 to get this done by the Samsung service center is expensive. I could understand if I did something stupid to mess it up but as far as I know I didn't.
Click to expand...
Click to collapse
You obviously did if it's not an issue for anyone else...
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Otterbox. Period.
Sent from my SAMSUNG-SGH-I717 using xda premium
Yes ....otterbox ....
Mine has been very effective ....g
I don't really like cases but I went with the otterbox commuter and I love it. You might want to look into a case once you fix the camera.
My outside silver bezel was scratched from dropping and it also has the camera window. Not to hard to replace. Just need to undo screws and something to pry it off. Found part on eBay.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
If you've been relegated to spending money to fix it or getting a warranty replacement, maybe try to polish it first, it has worked for me in the past with similar issues. I don't know if its a polycarbonate lense, but automotive stuff always helped me. Meguiars plastiX is the stuff I've used with reasonable success, at least with plastic parts. Maybe trying something like that will help clear it up, if the scratching isn't too deep anyway.
I am going to try this tonight.. as i also have a very very beat up camera window and mines been in a case from day 1. but its in my pocket with countless other things. i am going to try and hand polish it and if that fails low speed dremel with a polish wheel and some polish creme lololol worst that happens is i screw it up.. i've got a spare note anyways. I'll try and post some before an after pictures.
EDIT:
after looking at the protective shell its just plastic and not even attached to the camera. you can buy the replacement lens cover here for $5 and its 9 screws to change it out
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=140854323974
That's what I did. Hardest part is popping off the piece. I used something called an orange stick (plastic wedge thing). Its very easy though, hope it works out for you.
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ukguy115 said:
That's what I did. Hardest part is popping off the piece. I used something called an orange stick (plastic wedge thing). Its very easy though, hope it works out for you.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
If u take the phone apart so the back is off 9 screws and a case opener tool. you can bend those tabs straight and the piece falls right out. drop the new one in and bend the tabs down and done.
If you take some paper and roll it up and put it on either side of the camera when you're snapping the back cover on it will make it pop up enough to stick out a bit further than the camera cover but not so far as to stop it from locking all the clips on the cover. When you put it back down after that the camera cover doesn't touch the table.

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