i am gonna buy a s2. but there are various faulty suppliers in our country who are selling used product inside sealed box and charging the original price.is there any way tht i can understand whether the product is original or has it been used before?
mohaimed said:
i am gonna buy a s2. but there are various faulty suppliers in our country who are selling used product inside sealed box and charging the original price.is there any way tht i can understand whether the product is original or has it been used before?
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Not really.
Only the "ordinary" checks:
1. Sealed box.
2. Look for "signs" of usage (scratches on the display or cover, etc.).
3. Check the serial number on Samsung's Product Registration web site to verify, if the product is already registered by someone else.
That's something you should be making Samsung aware of. They can probably do something about it. Or being a big multinational company at the very least they can make representations to whomever they have to in your country (consumer affairs or similar).
Related
I purchased a GS3 from newegg and I'm trying to work out the country of origin for warranty service. Here's the kicker: I'm trying to do this without opening the box and voiding their return policy as I haven't decided whether to keep it.
(Basically, newegg told me it was new-in-box, but later said it might have been 3rd party unlocked with no warranty other than that provided by their vendor in the US. So I'm trying to independently verify the country of origin and warranty status since newegg is no help.)
I'm still new at this, but would the Final Assembly Code portion of the IMEI tell me the country of origin?
I also tried looking up the IMEI and found the issuer was British Approvals Board of Telecommunications. I thought this might mean that it's a British handset, but that might be a bit of a leap.
Try checking the CSC. You can find it by either way:
1) By connecting to KIES and checking the code (3 alphabets).
2) By going to the dialler on the phone and pressing *#1234#.
Again, I'm trying to see if this can be determined without opening the box. I have the IMEI code, which is on the sticker outside the box. Do you know how I can determine the country of origin from the code? The FAC is 05. Thanks!
That's not possible but why don't you have warranty from the shop where you purchased it? If there is some kind weird warranty thing going on juat retutn it and invest few more bucks to the device from trusted dealer
Sent from my GT-I9300 using xda app-developers app
http://www.numberingplans.com/?page=analysis&sub=imeinr
All you can do .
jje
beetmonger said:
I purchased a GS3 from newegg and I'm trying to work out the country of origin for warranty service. Here's the kicker: I'm trying to do this without opening the box and voiding their return policy as I haven't decided whether to keep it.
(Basically, newegg told me it was new-in-box, but later said it might have been 3rd party unlocked with no warranty other than that provided by their vendor in the US. So I'm trying to independently verify the country of origin and warranty status since newegg is no help.)
I'm still new at this, but would the Final Assembly Code portion of the IMEI tell me the country of origin?
I also tried looking up the IMEI and found the issuer was British Approvals Board of Telecommunications. I thought this might mean that it's a British handset, but that might be a bit of a leap.
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Just call Samsung customer servic in your country, i did and they can tell you from the imei number the country of origin.
Thanks for all the advice, though I'm still hoping that someone can tell me which country is identified by the Factory Assembly Code 05.
gee2012 said:
Just call Samsung customer servic in your country, i did and they can tell you from the imei number the country of origin.
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I've called Samsung US three times. And tried their chat bot. And tried Samsung in Australia and the UK. No luck.
JJEgan said:
http://www.numberingplans.com/?page=analysis&sub=imeinr
All you can do .
jje
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Tried that, too. Didn't have it in the database.
johku12 said:
That's not possible but why don't you have warranty from the shop where you purchased it? If there is some kind weird warranty thing going on juat retutn it and invest few more bucks to the device from trusted dealer
Sent from my GT-I9300 using xda app-developers app
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Click to collapse
In brief, it appears that newegg gets their phones from a third party rather than direct from Samsung. That doesn't mean the phones aren't new, but they don't know (or won't tell) the country of origin. I'm pretty sure it's somewhere in Central or South America.
Just to follow up: I called Samsung again and this time got someone with a brain who looked up the IMEI and told me the phone is of British origin. Of course, then she gave me the number for Samsung's Canada office...
Anyway, I called Samsung UK and was able to verify not only that it is a British phone, but that it has an extended warranty good through August 2014. Not sure how that happened, but not going to complain, either!
I have order one from Newegg also. HAVE YOU TRIED IT YET? Does it work? Never had problems with Newegg on warranty before.
It works and appears to be new. I've been pretty happy with it so far, but I probably wouldn't order from newegg again since they make you click through a disclaimer that phones might not be new.
Sent from my Transformer TF101 using Tapatalk 2
hmm might have to give this a try to see where my S3 came from, does this mean the country where it was meant to be sold, not where it was manufactured right?
it's just that grey market imports are rampant here in Hong Kong and you can't tell if its been repackaged with the correct adapters and language manuals etc.
Bottom Line
Bottom line, there is no guarantee of of any cell phone you buy being what is claims to be. If you buy online, realize that if you are getting a killer deal, something is amiss. Cell phones are just like perishables, they do drop as they get older, but there is little difference in price between Amazon, New Egg, etc. If you find a seller selling $100 cheaper than everyone else, something is sketchy. If someone wants to take a used phone and make it look new, you will never know the difference. Buy your cell phone from somewhere that gives you a warranty, better if it is an actual local store or someone you trust.
cellrookie said:
Bottom line, there is no guarantee of of any cell phone you buy being what is claims to be. If you buy online, realize that if you are getting a killer deal, something is amiss. Cell phones are just like perishables, they do drop as they get older, but there is little difference in price between Amazon, New Egg, etc. If you find a seller selling $100 cheaper than everyone else, something is sketchy. If someone wants to take a used phone and make it look new, you will never know the difference. Buy your cell phone from somewhere that gives you a warranty, better if it is an actual local store or someone you trust.
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wow, that's quite a thread necro! the problem for US customers is that the international S3 isn't sold in local stores or by carriers.
Is there any way to check i9100 if it refurbished or new.
terminator1983 said:
Is there any way to check i9100 if it refurbished or new.
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Why do you think it's second-hand?
gastonw said:
Why do you think it's second-hand?
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I asked bcoz what i have heard from people here that the local market shops are selling repacked Chinese refurbished phones not original Samsung refurbished in same packing like the new one and are claiming that the phone is the new Samsung i9100. So what can we call a device that is not refurbished by Samsung but by some other source and they may have installed cheap parts to make the device work again.
terminator1983 said:
I asked bcoz what i have heard from people here that the local market shops are selling repacked Chinese refurbished phones not original Samsung refurbished in same packing like the new one and are claiming that the phone is the new Samsung i9100. So what can we call a device that is not refurbished by Samsung but by some other source and they may have installed cheap parts to make the device work again.
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Check kernel version.
Also provide a screen of inside of device(behind battery).
TheATHEiST said:
Check kernel version.
Also provide a screen of inside of device(behind battery).
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Click to collapse
I have not bought it yet.The point to post this thread was to know that what should i look for before buying the phone to make sure that the device i am buying is not a refurbished one that was refurbished by some other source than Samsung.
TheATHEiST said:
Check kernel version.
Also provide a screen of inside of device(behind battery).
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Click to collapse
I have also googled about it and found out a code that shows the recondition status ##786# .Is this code working with i9100 and will this code show yes if the phone was refurbished by some other source than Samsung. I would also like know is there any Samsung website that shows warranty status like apple in which serial number can be entered to check the status or any other websites like the one i use for apple devices in which if we enter iphone serial it shows the complete information of the device like when the device was manufactured etc.
Hum....you'll know by exploring the device.
Get it from a reliable store.
You are already thinking too much.
Sent from the little guy
Hi,
I looking to buy a S3 I9300 pebble blue BOX (only).
I found in Aliexpress 2-3 sellers who sells those stuff, but they just give randomly any blue box WITHOUTprinting customers IMEI number.
Is anyone knows a site that sells the box (the same design as the original) of the I9300-international ver. , that print on the stickers the requested IMEI number?
Thank you for your kind help!
shabydog said:
Hi,
I looking to buy a S3 I9300 pebble blue BOX (only).
I found in Aliexpress 2-3 sellers who sells those stuff, but they just give randomly any blue box WITHOUTprinting customers IMEI number.
Is anyone knows a site that sells the box (the same design as the original) of the I9300-international ver. , that print on the stickers the requested IMEI number?
Thank you for your kind help!
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Click to collapse
hhhhmmmm I'm finding it hard to think of a legitimate reason as to why you would want this.......
Just for selling.
I have almost a brand new condition...so sell it with a box should only make it better.
D.....o....d...g...y.....g....e...e...z...e...r
In addition, the bar coded imei sticker is a legal document effectively, so unless you find another dodgy geezer who is willing to fake one, then you are out of luck
I understand...
By the way - what do you mena in "dodgy geezer" ? (from Babylon="can be used to describe a man of bad character").
Thay i need to find a person that willing to do this illegal things?
shabydog said:
I understand...
By the way - what do you mena in "dodgy geezer" ? (from Babylon="can be used to describe a man of bad character").
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That's a pretty accurate description indeed......more a reference to the nature of the question rather than a smear on one's good self
Sorry, but i never tought that is a bad thing to do
Thread closed. It is not likely you will get a legitimate answer from anyone.
Hi,
I did a job for a Singaporean guy. As payment he gave me a Samsung i9300. The device was brand new, original packed, factory seal. The guy is dealing in mobile phones as far as I know and it was a good deal so I thought its alright.
The only problem we had was that the device showed device modified. We tried to look up the IMEI on imei.info and it says it is a Nokia 1600. Now after having a closer look at the packing I saw that there is a sticker over the sticker with the original IMEI. As it was still possible to figure out the old IMEI we looked it up on imei.info and it shows the right model & specs. The device is as well not reported stolen.
If I look up the both numbers on numberingplans there are no records for both numbers.
Everything looks alright. Even the sticker in the phone is showing the actual IMEI. Its not a fake phone too. The quality is to good. Its working too.
Anybody heard of something before?
How sure it is that the the info on imei.info is correct?
Could a imei get faked?
If the imei is fake, what to do with it? is it safe to use it? Virus ...? I am a totally newbie. Sorry.
Thanks for your advice. I am not really into this.
IMEI can get faked even though it is illegal to do so.
Fake IMEI may not connect to a network.
Fake IMEI can be due to a stolen blacklisted phone .
The phone is not a genuine product you should return it .
It is connecting to the network. This is not really the problem.
My problem is more that the guy is back in Singapore.
Ok, at the end of the day this means I should not use it and I definitely should not sell it too.
What a piece of junk
knuthein said:
Ok, at the end of the day this means I should not use it and I definitely should not sell it too.
What a piece of junk
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Donate it to a poor person like me
Clove.co.uk sells the 64GB and 128GB version of the SM-G965F, but they don't seem to sell the 256GB version.
Are there any *trusted* vendors who do?
Samsung UK it them direct, and Currys PCWorld sell it from what I can see.
Sent from my SM-G965F using Tapatalk
Incarniac said:
Samsung UK it them direct, and Currys PCWorld sell it from what I can see.
Sent from my SM-G965F using Tapatalk
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As far as I can tell, even if I buy a prepaid UK SIM card, using it in the US wouldn't let me deactivate the region lock. So unless that's incorrect, or there's another good option, I have no choice but to use a dealer who will activate the phone before shipping it. I don't think either Samsung UK or PCWorld would do this.
In addition, I'd be surprised if Samsung UK would sell and ship to an international address, and the Delivery section on PCWorld's site doesn't list international as an option.
Didn't realise you were in the US and this was a requirement. I don't have any personal experience from working around the region lock in this manner, so can't offer any definite help on whether it needs to be in the region or whether a SIM from the region will do the trick.
Clove's option of pre-activating (and breaking seals in the process) is one that I don't know anyone else do, this to me sounds like a very specialised niche they have targeted and I wouldn't expect most, if any, other retailers would do this (technically, once opened, it can no longer be sold as 'new').
Incarniac said:
Didn't realise you were in the US and this was a requirement. I don't have any personal experience from working around the region lock in this manner, so can't offer any definite help on whether it needs to be in the region or whether a SIM from the region will do the trick.
Clove's option of pre-activating (and breaking seals in the process) is one that I don't know anyone else do, this to me sounds like a very specialised niche they have targeted and I wouldn't expect most, if any, other retailers would do this (technically, once opened, it can no longer be sold as 'new').
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I wish a SIM card by itself was a guarantee - I hate getting opened box goods. And I've seen *way* too many sales/tech reps be casually careless with cell phones. I hate the possibility that I'm going to be paying $1k to get a brand new(ish) scratched phone.
That being said, I found one other dealer that does the activation - KickMobiles.com. They do have the 256GB version (only in Titanium) - but the reviews are very mixed for them. Clove has a much better reputation, but they don't stock the 256GB at all.
Haphim said:
I wish a SIM card by itself was a guarantee - I hate getting opened box goods. And I've seen *way* too many sales/tech reps be casually careless with cell phones. I hate the possibility that I'm going to be paying $1k to get a brand new(ish) scratched phone.
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Click to collapse
Indeed. I don't know how accurate this article from TechAdvisor is, but it implies you do need to be in the region to remove the region lock, or alternatively apparently a Samsung Support/Repair Centre can do so for you. The latter may be an avenue worth investigating if there is one near you, maybe call them and ask and see what they say.
Haphim said:
That being said, I found one other dealer that does the activation - KickMobiles.com. They do have the 256GB version (only in Titanium) - but the reviews are very mixed for them. Clove has a much better reputation, but they don't stock the 256GB at all.
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Click to collapse
Never heard of or used KickMobiles myself. I have used Clove in the past (it is quite a few years ago now) and would use them again if opportunity arose (right pricing, etc).
Incarniac said:
Indeed. I don't know how accurate this article from TechAdvisor is, but it implies you do need to be in the region to remove the region lock, or alternatively apparently a Samsung Support/Repair Centre can do so for you. The latter may be an avenue worth investigating if there is one near you, maybe call them and ask and see what they say.
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I've looked into this. Apparently, local support centers won't do it - they refer you to the support centers in the phone's intended region. And I've seen numerous reports from people who say that when people call the support centers of the home region, they couldn't care less and while some of them have helped, others have told them that they have to get on a plane and fly back to make the local call that disables the region lock.
I can't risk having a $1000 brick.
There are websites that claim to sell you an unlock code for $50, although I don't know how trustworthy they are nor do I know how they're able to do this unless they're run by disgruntled Samsung techs. If xda had a keygen for the unlock codes, that would be sweet, but I haven't seen any sign of that.
Haphim said:
There are websites that claim to sell you an unlock code for $50, although I don't know how trustworthy they are nor do I know how they're able to do this unless they're run by disgruntled Samsung techs. If xda had a keygen for the unlock codes, that would be sweet, but I haven't seen any sign of that.
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I didn't think you could unlock the region lock via codes. Don't know for sure mind, but be wary.
Sent from my SM-G965F using Tapatalk
Incarniac said:
I didn't think you could unlock the region lock via codes. Don't know for sure mind, but be wary.
Sent from my SM-G965F using Tapatalk
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Click to collapse
You can - that's how the Samsung support centers do it. But I appreciate the note of caution - will do.
I found a site that has a lot of good reviews, so I've got some hope on that front, at least.
Good luck If you're so inclined, updating your thread here with how it goes would be of interest even if it's not something I personally am looking to do. Sharing the information is good