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My friend got a TB and can't send or receive pictures via mms. He gets the exact same message as a poster on a different forum:
"I just wanted to throw this out there as I have not found a solution...
I've had my Thunderbolt for like a week and a half now and for the majority its been great. Starting about yesterday, I've been unable to send or receive MMS/picture messages.
If someone sends me one, I get a little note in my conversation that says "so and so" is trying to send a message and lets me choose download or delete. This seems new to me, I don't remember seeing this notification in my text convo. If I choose download, it shows a little icon with a clock in it, as its trying to download the picture. After about 5 minutes, I get a notification that it failed because of a generic network failure.
A similar thing happens if I try to send a message to someone with a picture in it. My regular texting works fine and I can go on the internet perfectly. I've tried sending messages with WiFi and/or Mobile Data on/off... doesn't seem to make a difference.
Called VZW last night and they took me through battery pulls, SIM card pulls, and whatnot... didn't fix the problem. They were checking things on their end but did not see an issue. The last woman I got gave me two options, 1, she could open a network tix for me or 2, I could go to store and do a phone swap as I'm in my converage period. I told her to put in the tix for now, and perhaps I'd swap this weekend.
Anyone have any idea what is going on?"
So far nobody has answered. He's using stock rom, and the stock messaging settings / handcent settings match the way they are set on my Evo. If anybody could help it would be greatly appreciated.
is it on 3G or 4G? MMS will not work unless your in data coverage
Does not work on 3g, 4g, or Wi-fi.
what about sending it through regular messaging? I couldn't tell if he is using Handcent or using regular messaging. How about uninstalling Handcent?
The problem persists with or without handcent.
Make sure the picture being sent is not too big. If this doesn't do it you may have to call Verizon about it. Going back a few years I had an issue with my dumb phone. Couldn't receive picks. They had to reset my account. Also some providers don't always send pic messages so well to verizon. Have your friend have some on on Verizon send him a pic.
Sent from my ADR6400L using XDA App
Anyone else having this issue? I can send MMS just fine when i get a data signal. Also calls and SMS are working great over wifi calling....just cant seem to send a MMS.
I use Handcent and have no problem.
Have this issue too
I have this issue as well, when WiFi Calling is activated I cannot send or receive MMS messages.
I'm still completely stock.
Praetorian011 said:
I have this issue as well, when WiFi Calling is activated I cannot send or receive MMS messages.
I'm still completely stock.
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I think is the way the tmobile sets it up to turn of the wireless radio but wifi, I seem that on my one s, but if you use another app im like Handcent it uses it wifi so you dont have the problems, again thats my experience on one s, Im waiting for my galaxy s 3 still
Sent from my EVO using Tapatalk 2
Tried handcent with no luck. Still can't send or receive MMS.
I have an s3 and also have this issue - anyone find a solution?
Google a little bit. Sounds like this is a known issue for T-Mobile on many different devices. :-(
Jaxidian said:
Google a little bit. Sounds like this is a known issue for T-Mobile on many different devices. :-(
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Really? I never had the problem while texting
Sent from my SGH-T999 using Tapatalk 2
Unfortunately this is an issue, but I don't know if the blame can be placed on TMobile, as the stock messaging app will allow me to send an MMS over WIFI. The reason being is that MMS is sent using the carrier's data connection. With the stock app, while using wifi, it disconnects from the wifi connection just long enough to send the MMS. However, when using a third party, it does not register and therefor isn't sent until you disconnect from the wifi or resend through the stock app.
Works for me bro. But then again, my data is always on...
Sent from my SGH-T999 using Tapatalk 2
This is a pretty crap issue.
I have no damn signal in my house (even though I really should), so Wifi Calling is a godsend (even though it likes to randomly turn off).
But I've got five MMS pending download because of a group text, and I can't reply. I would have to go up the street to get them.
I'm on Verizon and have the same problem. Only solution to sending and receiving is to clear data, but have to do that every time i send or receive an MMS on stock. tried Go SMS and Handcent, and get the same issues.
goldsmitht said:
I'm on Verizon and have the same problem. Only solution to sending and receiving is to clear data, but have to do that every time i send or receive an MMS on stock. tried Go SMS and Handcent, and get the same issues.
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This worked for me at work and at home. Just need to do this for every wifi access point you use. I found this on Rootzwiki.
Long press on your Wifi connection
Press "Modify Network"
Scroll down to IP Settings and change that from "DHCP" to "Static"
Scroll down to DNS and enter the following information:
DNS 1 - 8.8.4.4
DNS 2 - 8.8.8.8
Press Save
REBOOT YOUR PHONE! This is important.
I would love to be able to send SMS through my WiFi because I get crap signal in my room.... is there a WiFi calling app for att?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I'm having trouble with my phone's messaging. I can send texts fine, but I can't send any group messages or MMS messages. I've tried unrooting, updating to the newest OTA update, using a third party texting app, and replacing the SIM card. Nothing works. I can't send or receive group messages or attachments. I tried Go SMS Pro, and when I tried to send group messages, it failed, then sent the message individually to each person. When I tried sending a picture, it said the service was not activated on the network.
This got me thinking it might be something with our texting plan, but everyone else in my family can send and receive group messages and attachments without problems. So it's a problem with my phone only. Does anyone have suggestions?
M0rtiferrimus said:
I'm having trouble with my phone's messaging. I can send texts fine, but I can't send any group messages or MMS messages. I've tried unrooting, updating to the newest OTA update, using a third party texting app, and replacing the SIM card. Nothing works. I can't send or receive group messages or attachments. I tried Go SMS Pro, and when I tried to send group messages, it failed, then sent the message individually to each person. When I tried sending a picture, it said the service was not activated on the network.
This got me thinking it might be something with our texting plan, but everyone else in my family can send and receive group messages and attachments without problems. So it's a problem with my phone only. Does anyone have suggestions?
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might try going into your setting and unchecking fastboot .. read somewhere that worked for others ... good luck
Nope, that didn't work, either before or after a reboot. Any other suggestions?
Had a similar issue. I don't know if its because I'm still locked and unrooted but I recieved an error code when I would try to send messages. I actually had to get o the phone with Big Red and they had reconnect me to another network connection of some sorts. Weird.
Sent from my HTC6435LVW using xda app-developers app
Sorry, what do you mean you had to "get o the phone with Big Red"? You had to carry it back to Verizon?
M0rtiferrimus said:
Sorry, what do you mean you had to "get o the phone with Big Red"? You had to carry it back to Verizon?
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He missed a 'n', he got on the phone with big red. Aka he called Verizon.
Sent from my HTC6435LVW using xda app-developers app
This has been solved. I switched my number in January, and the service had been disabled then. I was able to get into a live chat with a vzw customer support guy, and he was helpful enough not only to fix MMS, but also group messaging on my phone. It took a couple of hours after trying in vain to put a password in over the phone, but contacting Verizon is the only way to fix this. If you have rooted your phone (as I had previously), and you still have that ugly "tampered" or "relocked" message at the top of the bootloader, Verizon's live chat system is probably your best bet. Even if you haven't rooted your phone, live chat may be faster. You can skip the "reboot, reset, ask other employees for help" routine you'll probably go through if you go to a physical location.
I think I have the same problem too..
When I'm sending a group message .. one of or two of the messages wont send
I have a unrooted s4 and it will not send mms messages when connected to wifi. I have to turn wifi off for the mms to send. I looked for some auto retrieve/send mms setting but couldn't find any. Anybody have any ideas what I can do?
Can anyone else confirm this???? If so, please do, so i can submit this bug to Samsung.
I can't really test it myself, i have poor signal in my apt. The few times i have received at home it's worked fine. Haven't tried sending.
last time i checked, MMS dont send via wifi. it goes via cell signal/data never worked when i was on my nexus. even now, when using Go SMS on my S4 i notice when i send a MMS while on wifi i can see the 3G/4G icon turn on just to send the picture then turn off
I have used it at home while on Wi-Fi.
Sent from my SCH-I545 using xda premium
---------- Post added at 02:55 PM ---------- Previous post was at 02:54 PM ----------
dansan382 said:
last time i checked, MMS dont send via wifi. it goes via cell signal/data never worked when i was on my nexus. even now, when using Go SMS on my S4 i notice when i send a MMS while on wifi i can see the 3G/4G icon turn on just to send the picture then turn off
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The OP was not expecting it to use Wi-Fi. He was expecting it to work while Wi-Fi was connected.
Sent from my SCH-I545 using xda premium
My MMS is working while WiFi is on, but the MMS doesn't actually use WiFi to send the message, it is sent via the cell/data signal.
brizey said:
I have used it at home while on Wi-Fi.
Sent from my SCH-I545 using xda premium
---------- Post added at 02:55 PM ---------- Previous post was at 02:54 PM ----------
The OP was not expecting it to use Wi-Fi. He was expecting it to work while Wi-Fi was connected.
Sent from my SCH-I545 using xda premium
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the problem may be when using the stock SMS app it may not send over wifi. when you're connected to wifi the phone defaults to sending everything it can via data that can be sent. are you using the stock SMS app?
i just tried to do it with stock SMS and the second i went to attach a photo, it disconnected my wifi to grab 3G/4G to send the photo. once it was done, it jumped back on wifi
Cell tower issue....low signal issue? Dont contact Samsung until you try your phone in other places. Drive...if your old enough down the road like 5 miles...see if the mms goes through. Call Verizon and see if they are having issues with that tower.
Sent from my SCH-I545 using Tapatalk 2
Mr Frog said:
I have a unrooted s4 and it will not send mms messages when connected to wifi. I have to turn wifi off for the mms to send. I looked for some auto retrieve/send mms setting but couldn't find any. Anybody have any ideas what I can do?
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I've never been able to send MMS through WIFI. So I always just thought it was something Verizon did to make you use more Data. If anyone knows a way around this. Would love to know as well.
Same Issue
I am having the same issue when i am connected to WiFi in my house. No MMS will send. Once i turn off WiFI the MMS will go through. I have Data turned on as well) My tower strength is fine. Any ideas how to solve this? I am running a Verizon GS4.
oh thank god someone else is having this issue. it's DRIVING ME NUTS!! sorry to not have any additional information but you are not alone :-/
Pitbul2186 said:
I've never been able to send MMS through WIFI. So I always just thought it was something Verizon did to make you use more Data. If anyone knows a way around this. Would love to know as well.
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MMS messages never traverse the "internet" which is the reason why A) it cannot be sent/received over WiFi and B) using VZW data cannot be circumvented.
My wife has had the GS4 for a couple of days and ran into this yesterday. She tried sending me a picture but didn't notice that it didn't go. She asked my son if I rec'd the picture and showed him and obviously I didn't so she sent it to him as well. That's when she realized the one to me was still "Sending...". His never went either. When she tried to send to me, she was in a store and probably NOT on WiFi (unless it was "open").
This morning, she asked about it and I told her "turn off WiFi" but that didn't kick it in. I then tried sending her a picture (a trick I learned on the Thunderbolt with AOSP ROMs) - when her phone toggles off WiFi to receive mine, it should also see pending, outgoing messages on hers and send it. Didn't work....
I then used Handcent SMS and chose "Edit" on each message, did NOTHING to them, and hit Send - and they went. WiFi was ON as well. She also sent an MMS moments later that went.
Even if it were a "tower" issue, she should have come along to multiple other towers while out driving.
I uninstalled the caller id app, and that solved this.
Isn't that a system app ? I haven't rooted her phone (yet)...
Sent from my SCH-I535 using Tapatalk 4 Beta
Yes, but it is deletable. My wife's not rooted either.
I cancelled the trial in the app then went to Application Manager and instead of the "Uninstall" button, it was a "Disable" button. I hit it, nothing obvious happened, but the app is gone from the app drawer now.
Still Not working
I have disabled the Caller ID app and still no go. I see the 4G icon pop up when i go to send, then it disappears and the MMS message just sits there, never sends. Does anyone else have any suggestions or ideas to solve this?
Read
Also having this issue
Yes we know MMS does not utilize the internet via wifi. Yes, we know MMS must travel over your carrier's cellular data connection.
While connected to wifi, with the 4g/3g Icon NOT showing, this issue comes up. You go to send an MMS, the 4g/3g Icon pops up for a short time, say 30 seconds, and then disappears. But the message never sends. If I turn wifi off, MMS then send flawlessly, sitting in the exact same spot I was previously. Signal strength is not an issue, or it would not work without fail when wifi is off in the same location, and then suddenly stop working when Wifi is back on.
A third party SMS app did not mitigate the issue for me. Which has been suggested by some as a solution.
Can anyone provide any additional insight on this issue? VZW tech support is a joke.
brycestejskal said:
Also having this issue
Yes we know MMS does not utilize the internet via wifi. Yes, we know MMS must travel over your carrier's cellular data connection.
While connected to wifi, with the 4g/3g Icon NOT showing, this issue comes up. You go to send an MMS, the 4g/3g Icon pops up for a short time, say 30 seconds, and then disappears. But the message never sends. If I turn wifi off, MMS then send flawlessly, sitting in the exact same spot I was previously. Signal strength is not an issue, or it would not work without fail when wifi is off in the same location, and then suddenly stop working when Wifi is back on.
A third party SMS app did not mitigate the issue for me. Which has been suggested by some as a solution.
Can anyone provide any additional insight on this issue? VZW tech support is a joke.
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Any ideas? Still an ongoing issue. I can not send group mms at all when connected to wifi. I have to disconnect from wifi, copy message text, delete message, paste, and resend with wifi disconnected.
Sometimes if I reboot my phone it will be able to send a MMS over Wifi but eventually it will not be able to...
I'm gonna install a custom touchwiz rom and see if that helps.
Sent from my SCH-I545 using xda app-developers app
Hi,
I have T-Mobile. Using an HTC One.
I belong to several MMS groups, where both iPhones and Android phones are involved. For about 6 months, group MMS was perfectly fine, never had an issue.
For the past month, whenever I send a message to the group, I have a 5% success rate of the message actually being displayed properly for everyone. Everyone keeps telling me my messages are blank. Or it will send multiple blanks. I keep getting sh*t from all of my friends telling me T-Mobile sucks and whatnot. "Get an iPhone, get Verizon." Very frustrating hearing this every damn day. It's really starting to piss me off.
Regular SMS is fine. And any messages sent to the group I can see perfectly fine as well. But sending messages isn't working right! Group MMS is very flakey using the stock app! I don't understand what's going on. T-Mobile doesn't seem very helpful.
Is this happening to anyone else? How do we resolve this? Does anyone work for T-Mobile here? This is getting out of hand.
This is NOT the phone. I have wiped it so many times, tried so many different ROMs. It was perfectly fine and started working improperly out of nowhere. No changes, nothing.
I am not the only one!
http://support.t-mobile.com/thread/55846?start=0&tstart=0
My wife's phone HTC one is doing the exact sake thing!! Just spent an hour on the phone with tom support to no avail. I need to figure this out. Anyone have any ideas at al???
rickm8384 said:
My wife's phone HTC one is doing the exact sake thing!! Just spent an hour on the phone with tom support to no avail. I need to figure this out. Anyone have any ideas at al???
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Apparently it's affecting all T-Mobile users and not just our device. See here for more info:
http://support.t-mobile.com/thread/57534?start=75&tstart=0
Same problem. This ALL started when I installed the new Hangouts and enabled SMS. Maybe it messed with something?
Anyway, here's something interesting i've found out.
I get a group MMS from multiple devices. When I send the group MMS, android phones "receive it" (on Tmobile/Att carriers), iPhones "reject it" (Tmobile/Att carriers), and WindowsPhones receive "blank" message. Weird.
I had a problem with picture messages. Checking the "delivery reports" under the mms settings makes this problem disappear for me. Try that!
Sent from my HTC One using xda app-developers app
SuperStar1080 said:
I had a problem with picture messages. Checking the "delivery reports" under the mms settings makes this problem disappear for me. Try that!
Sent from my HTC One using xda app-developers app
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Worked for my wife's HTC one. Now I hope they fix the actual issue.
Sent from my SM-N900T using Tapatalk
Mms works for me if I leave wifi - calling OFF, as soon as I turn it on every MMS message fails.
Sent from my HTC One using Tapatalk
basa820 said:
Mms works for me if I leave wifi - calling OFF, as soon as I turn it on every MMS message fails.
Sent from my HTC One using Tapatalk
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WiFi calling shuts off the data radio which MMS needs to send messages. I've sent MMS while on WiFI and I will see my LTE signal turn on to send the message. Maybe WIFi calling completely kills the radio which won't allow a message to send.