[Q] Dropped it, replace the bezel or exchange from ATT? - Galaxy S III Q&A, Help & Troubleshooting

So I dropped my GS3, thankfully the screen is fine, but, here's the kicker, it seems to have landed on all of the corners around the bezel and only the bezel, not even the back plate. I would like to replace it because its just chipped black plastic around my brand new phone, and it seems that there are several bezels on ebay, but apparently, you need to purchase the entire front assembly, because it is impossible to separate the bezel from the super amoled display according to a video on youtube showing the parts of the GS3 screen
The bezel is just attached to the plastic frame, its cheap and should be easy to replace, but how do I deal with the adhesive? If I buy the bezel and send it to a phone repair shop, will it even be worth risking my ~$300 screen to replace this $20 plastic bezel?
I've only owned this phone for a few days on a 2 year contract with ATT, I didn't buy insurance yet, and I'm fairly certain that Samsung doesn't cover drops, is there anyway of getting a replacement? I'm not familiar with ATT's policy for phones less than 30 days old...

bkong said:
So I dropped my GS3, thankfully the screen is fine, but, here's the kicker, it seems to have landed on all of the corners around the bezel and only the bezel, not even the back plate. I would like to replace it because its just chipped black plastic around my brand new phone, and it seems that there are several bezels on ebay, but apparently, you need to purchase the entire front assembly, because it is impossible to separate the bezel from the super amoled display according to a video on youtube showing the parts of the GS3 screen
The bezel is just attached to the plastic frame, its cheap and should be easy to replace, but how do I deal with the adhesive? If I buy the bezel and send it to a phone repair shop, will it even be worth risking my ~$300 screen to replace this $20 plastic bezel?
I've only owned this phone for a few days on a 2 year contract with ATT, I didn't buy insurance yet, and I'm fairly certain that Samsung doesn't cover drops, is there anyway of getting a replacement? I'm not familiar with ATT's policy for phones less than 30 days old...
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Call in and ask if you can still get insurance. And then wait a day and tell ATT what happen. I think you can still add it but it will be a 200 deductible.
Sent from my GT-I9300 using xda app-developers app

The 200 dollar deductible seems a bit much for just the bezel, and I'm not sure if I can get insurance for it, technically it shouldn't be covered

Why not just get a case, skin, or one of those metal bumpers?
I know it doesn't fix the problem, but at least it may hide it enough to not bother you as much.

I have been trying to get a good case, but although the cheap ones that have already come out all shot from Hong Kong, and and all the legit cases like a seidio I preordered are not shipping yet
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Related

[Q] Should I buy a vibrant for $90 with cracked screen?

Like tittle says it's the lower bottom right but everything still works it's just the glass
Is it worth it I am looking to stay with it
would I just have to replace the lens?
No. you can get better phones for 90 but it features I how much the screen is cracked
xriderx66 said:
No. you can get better phones for 90 but it features I how much the screen is cracked
Click to expand...
Click to collapse
Well ts just the glass and I seen them on eBay for $17 but just trying to get some input
If its just the top cover glass then its ok I guess. check out the video on you tube to replace the glass.
I thought the SAMOLED was glued to the glass and would get damaged if you tried to remove it? A new screen with the SAMOLED is something like $160 still, so you're looking at ~$250 for a $150 phone at best. Unless you really can remove just the glass, but I don't think you can very easily, if at all.
Be carefull with the low priced BIN's. I had bought two phones one per seller and one phone just had a bad software install while the other phones inside battery had exploded and pretty much destroyed the insides. Each phone I bought for $70 each.but yeah, glass is a ***** to replace without damaging the screen. I have seen glass, screen with bezel for $125 on ebay.
Droidificator said:
I thought the SAMOLED was glued to the glass and would get damaged if you tried to remove it? A new screen with the SAMOLED is something like $160 still, so you're looking at ~$250 for a $150 phone at best. Unless you really can remove just the glass, but I don't think you can very easily, if at all.
Click to expand...
Click to collapse
If you buy a new Samoled with the gorilla glass (all attached) then the replacement is easy-ish. Just replacing the glass is hellishly hard.
However, seeing as a friend of mine just bought a vibrant which is mint minus a small crack below the menu button (left/bottom corner) for $100, I say $90 is a bit much. Totally mint ones are ~$120 on CL right now here.
i bought my vibrant with a broken glass for AU$100 over 8 months ago. i love it and it sure beats buying an expensive phone. this one comes with one of the best security systems around. its looks defective. my only gripe is that the screen cracks are sharp and detract away from the smoothness of the rom i am running.
replacing the glass only is very difficult and dangerous for the amoled screen as it is east to damage or break. please spend the extra money on a screen, glass and bezel assembly (bezel for the aesthetics as cracked glass usually is accompanied by a dented or marked bezel) as they are easier to apply and will not break while attempting the processes.
finally shop around as there are some online stores that are offering oem glass and screen assembly's for under US$90
I tried it
I tried the same thing once, buying a phone with broken glass and when trying to remove it from the LCD ended up damaging the LCD. It is glued and very difficult to get apart.
You can get a working Vibrant with no broken glass for around $140, I know its $50, but it's better than spending even more money fixing the glass, on Ebay, they're around $150.. just the glass.

[Q] Defective Gorilla Glass? Best Screen Protector? Geek Squad Protection?

I have had my Note 2 for one week now, and I have gotten a few very hairline scratches on the screen. I have NEVER placed my phone in a pocket with keys, dirt, debris, nor have I ever dropped it or misused it. The scratches are right where I normally swipe the screen to scroll on web pages, but I have never tried this with dirt on my hands.
I have babied this phone since day one and I feel frustrated that the Gorilla Glass 2 doesn't hold up nearly as well as its predecessor.
Questions:
1) I have a few days left to buy into the Geek Squad Protection Program, is it worth it? I've heard horror stories about them not standing behind their service.
2) Has anyone else had this problem with it scratching easily?
3) What is the best screen protector on the market?
Check the spigen Ultra Nano Clear screen protectors, they are awesome.
I have had my N2 since the day they where released and my screen is perfect even with no screen protector.
As far as the BB protection plan, my Son is checking into that right now (he has the plan on a razr maxx that needs to be replaced) His best friend works at BB so he is checking on what they do/don't cover next time he goes to work.
I have also had a great experience with my SGP ultra crystal protector. It doesn't even collect fingerprints as badly as I thought it would.
Yourrid said:
I have had my Note 2 for one week now, and I have gotten a few very hairline scratches on the screen. I have NEVER placed my phone in a pocket with keys, dirt, debris, nor have I ever dropped it or misused it. The scratches are right where I normally swipe the screen to scroll on web pages, but I have never tried this with dirt on my hands.
I have babied this phone since day one and I feel frustrated that the Gorilla Glass 2 doesn't hold up nearly as well as its predecessor.
Questions:
1) I have a few days left to buy into the Geek Squad Protection Program, is it worth it? I've heard horror stories about them not standing behind their service.
2) Has anyone else had this problem with it scratching easily?
3) What is the best screen protector on the market?
Click to expand...
Click to collapse
My screen is still pretty scratch free, with the exception of a few minor ones.
As far as the Geek Squad Plan, I used to work for Best Buy Mobile. In my time there I never refused a phone. The one thing to be aware of is that scratches don't count as it being a broken/faulty phone. If it was cracked it would then be replaced. Other important factor is that you don't get an immediate replacement. They send it out and you get a new phone shipped back to the store in about 2 days. You can either use an old device or get a "loaner" phone from BB. I don't work for Best Buy anymore but still do have the Protection Plan on all my phones. I've used it a few times even after rooting and returning to stock. Never had a problem.
Hope this helps.
You had something as hard as sand (or harder) rub against your screen.
There is nothing defective with GG, or GG2 (the difference is that 2 is thinner, not tougher). It just so happens that a substance harder than glass scratched it.
GG is not scratch proof, not by a long shot. Your phones didn't scratch like this before because they didn't encounter the same substance that scratched yours.
Gorilla Glass is pure marketing. All of the things they show not scratching GG, doesn't scratch other tempered glasses either.
Had my note 2 almost 2 weeks and have noticed a few very small scratches on the screen too. I picked up the Just Like Glass protectors for mine, get them in the mail today.
Try out the tech armor hd clear screen protectors, they work really well. No orange peel effect or screen distortion at all. Also they are going for under $4.00 on amazon if you have a prime account. In regards to the bb protection plan. I have never used it. I too have worked at bb in the past and all my coworkers agreed it wasn't worth it. Try out squaretrade. I have used them for all my phone warranties and they do an excellent job taking care of you in terms of sending a replacement or reimburrsing you should have to buy a new phone off contract price.
Sent from my Note 2!
I've had my phone since before Christmas, and I do have stuff in my pockets with it during the week at work, though nothing metal, and the screen is still just as nice as before.
Ive had some scuffmarks appear..I just used some automotive scratch remover and it works great..
If theyre scratches you can feel with a fingernail..then youre out of luck.
bendystrawboy said:
Ive had some scuffmarks appear..I just used some automotive scratch remover and it works great..
If theyre scratches you can feel with a fingernail..then youre out of luck.
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Haha what scratch remover
Sent from my SCHW-I605 using xda app-developers app
Well I think I'm going to try the Best Buy thing. Maybe my phone will unknowingly jump out of my pocket and shatter its screen next week.
The scratches are very small and hard to identify, but whenever I pull up a completely white screen, the scratches cause the light to reflect different colors. So a fully blank screen (white) has 1-2mm long and very thin blue/green/red-ish lines across it. Extremely annoying considering I will be having this phone for the next 2 years.
Any advise on the Best Buy warranty or the best way to go about filing for a new phone?
Also, screen protectors will be in hand whenever I get my replacement Note since it seems they aren't as durable as once thought.
Yourrid said:
Well I think I'm going to try the Best Buy thing. Maybe my phone will unknowingly jump out of my pocket and shatter its screen next week.
The scratches are very small and hard to identify, but whenever I pull up a completely white screen, the scratches cause the light to reflect different colors. So a fully blank screen (white) has 1-2mm long and very thin blue/green/red-ish lines across it. Extremely annoying considering I will be having this phone for the next 2 years.
Any advise on the Best Buy warranty or the best way to go about filing for a new phone?
Also, screen protectors will be in hand whenever I get my replacement Note since it seems they aren't as durable as once thought.
Click to expand...
Click to collapse
It's actually very simple... If you don't want to get ANY scratches on your screen then buy a screen protector. :good:

[Q] Glass replacement is Plastic

Hello,
A while ago I dropped my S3 from about 12 inches, it landed on the corner and cracked the 'Gorilla Glass' from Top Right to Bottom Left.
It worked fine and you could not see it when the screen was on.
Replaced screens and stuff on Iphones and other mobiles so thought I would get a screen to replace it.
The said 'Genuine Samsung' item that came appears to be plastic??
It's flexible, I am sure gorilla glass is not flexible.
Anyone used these??
My phones get abuse so to be honest if a screen protector and this NON-glass (assuming it is) replacement works and won't shatter, I may use it.
OR should it be sent back to original seller with 'REFUND pleases NOT a genuine part'
How much you paid for them? However if you paid with paypal you can have full refund
Pretty sure Gorilla glass is supposed to be flexible.
https://www.youtube.com/watch?v=wT8xI4PEU8c&t=1m48s
Did you buy just the outer replacement screen or a complete assembly including the OLED screen?
If you paid £20 on ebay then it obviously won't be the original component, although supplying a plastic copy instead of glass is taking it too far.
The outer screens are all gorilla glass and, I'm told, trying to peel the old display screen off the glass and sticking it to a new one is nearly impossible - hence you would normally pay for both (£150?) at a reputable supplier.
Having said that, I doubt the plastic one will break if you dropped it again!
Choristav said:
Pretty sure Gorilla glass is supposed to be flexible.
See Above For Link
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Click to collapse
Nice! I did not realise that..
This was what bothered me. It feels solid and the same as original. Just could not believe it had flex in it.
Obviously it can..
boomboomer said:
The outer screens are all gorilla glass and, I'm told, trying to peel the old display screen off the glass and sticking it to a new one is nearly impossible
Click to expand...
Click to collapse
Yeah! I know what's involved.. Just replaced an Asus Tranformer 300T digitiser. All though they are a little easier.
Just got my new Spudger also..
I HIGHLY recomend these. iSesamo - search for iero.co.uk website - £2 cheaper than amazon
They are great... Strong, Knife edged, and flexible. With a lovely soft plstic grip.
Will let you know how I get on...

S3 broken glass and thoughts

I just broke my glass after a 50 cm drop on wooden floor, so I was thinking - are all phones that weak or is it just the S3 and maybe some other models. I have seen too many S3's with broken screen just where mine broke (top left corner), so I was thinking after I get it repaired - should I sell it and move on to a more rugged model/brand. What are you thought? Thanks.
Same here,had a phone tumbeld from 1st flor down the stairs and got without a scratch but a fall like yours costed me 200$
poslato sa elmag radija
Yes, all modern phones have screens that will break easily. That's why people sell bumpers to protect them, £3 on a case saves you £150 on a new screen.
Sent from my GT-I9300 using Tapatalk
I have a £2 fake leather flip case on mine, was running down the stairs and it flew out my pocket and bounced down the wood stairs and hasn't even got a mark on it, anyway, as for your question, it depends how much it costs to fix.
When I had the S3, I dropped it a lot of times screen down on different materials (concrete, asphalt, etc) and I never had so much as a scratch on my screen
Sent from my HTC One using Tapatalk
it looks like the glass on your phone' screen was glued in a forced/tensioned position
I bought my S3 second-hand, with broken display, bought separate display(with shattered glass only) and fixed it, both screen glass and reassembly - with alot of patience, a hot air gun/hair drier and a few bucks you can fix it yourself, its super easy + the achievement feeling is amazing
after I fixed mine I unwillingly dropped it on concrete from waist height(~110cm), back cover and battery separated from phone on impact(nasty drop), luckily nothing shattered, only the rim scratched at the bottom... yeah, a cover helps, tho I think in that particular drop it would've focused the impact force on the board or screen, resulting in more significant damage
still dont have a cover, living life on the edge here )
One month after I bought my s3, i placed it on charging with it's charging cable lying on the floor,
My sister rushed out, getting her foot in the cable and giving my s3 a great fall....
The silver lining broke from 2 places (top and bottom) but my phone remained scratch free....
It's about a year now, and my phone hasn't experienced a fall again... :victory:

Chances of getting Samsung to replace my note 3 screen from View Cover damage?

When my note 3 turned up 2 weeks ago I rushed or to get a cover to protect my precious new phone. But where I live the only real options are the Samsung cases. I reluctantly bought a View Case knowing flip cases usually do more damage than protection. Within 3 days something had trapped between the cover and screen and wore a mark in both. Now something else has trapped and made a much worse mark. Like a hole with scuffs around it. Even though I'm religiously wiping both the screen and cover clean every few minutes! I have ordered a none flip Spigen cover and glass screen protector from Amazon but still they haven't arrived. I'm really angry because the screen is now flawed despite buying an official protector for it from day one. Anyone had any luck with getting Samsung to replace a screen due to damage like this?
If it was really their fault.... In this case I would not think so. Like you said, something was trapped between the flap and phone. Does this sound like SAMSUNG'S fault?
Sent from my SM-N9005 using Tapatalk
shouldn't be any problem getting it replaced, they will just charge you for it.
Contacted Samsung and the have told me to make a claim through their claims site..

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