Scratched my screen pretty badly :( - AT&T Samsung Galaxy Note I717

Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?

simon2k10 said:
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
Click to expand...
Click to collapse
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium

nellycruzz said:
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot

simon2k10 said:
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
Click to expand...
Click to collapse
Well u cannot lie and say that u have all these issues especially when u clearly don't and only want a new one cuz of your screen. Its called a screen protector and a otter box. That's your own fault and if u lied to them about issues they will try to duplicate the issues and will only attempt to fix anything they may see. Quite pathetic to lie to get a new one cuz u weren't prepared for your adventure .
Sent from my SAMSUNG-SGH-I717 using xda premium

you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..

akafred said:
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
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Click to collapse
Ditto that. A Zagg screen should fill in the scratches and make them almost invisible and prevent further scratches. Also, comes with a lifetime warranty.

I've dealt with Samsung warranty over charging port/cable issues and they sent me a new device rather than a refurb. I retained my own S-Pen, Battery, and sim card. You can send them your phone for whatever reason you want, but once they get it and realize that you just wanted a new device cause you scratched your screen they will most likely charge you for the device.
I agree that you've really got to look at yourself as the cause of the problem. You could have gotten a quality screen protector for minimal cash, and if you can afford the phone and service you can afford to protect it.

Why even take your phone camping? You should never take a phone like the Note camping with you. Keep a backup flip phone and slide your sim in while your camping. People camp to get away from the world not to bring it with them. Also if your gonna cheat Samsung cause you made a mistake and messed your screen up, you will probably never learn your lesson. Buy another Note or deal with your mistake after all Samsung did nothing wrong. Its your fault not theirs. Not only is it lame and dishonest its a crime to scam for free property. Scratched phones are not covered with warranty, but real malfuntions are so I guess your outta luck.

Front Apoita
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.

simon2k10 said:
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
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Click to collapse
Just because it's gorilla glass doesn't change the fact that you're careless. I don't use a screen protector either, but then again my note always has a dedicated pocket. Gorilla glass isn't diamond, if something has a higher hardness rating, it will scratch the screen. Plain and simple. Pay for the repair or get a screen protector to fill the scratches in. It's your fault. Samsung will replace phones for manufacturers defects, but the screen scratches will take precedence over the other issues, as those aren't manufacturers defects. Take it as a lesson learned, you pay for expensive ****, so take care of it like it's expensive ****.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

Gorilla glass is very weak. The only screens I have scratched or broke were gorilla glass.
For $200 Samsung will replace your front glass, LCD, and digitizer. It is one unit. They will fix your other issues for free by flashing a basic stock rom and recovery, then see if you have bad hardware. It will take ten days. Call them.

Related

Gorila glass? my ass.

Im so pissed right now, thats impossible to describe. or i am the unluckiest person in the world, or this glass is a ****.
Ok, i carried the phone in my pocket without screen protector for a month, no scrachs, but now, the FIRST TIME! the phone fell down.. from about 1 meter AT MOST, on a stone floor...
IT SMASHED IN ONE THOUSAND PIECES!
how can a 100gr phone have the power to in 1meter, smash an "almost" indestructible glass? what the **** was that?
if it was scrashed, if it EVEN got a damage on the screen, but one thousand pieces?
Not to mention that i got an Otterbox...
Well im now thinking in taking a new phone, gona fix this one first.
any sugestions of a better phone? dont say sgs2, needs to be now
thanks and sorry for the angry... if anyone wants i can post a pic of the totally **** it became
Pics or it didn't happen.
Sent from my SGH-T959 using XDA Premium App
I agree with jamesd, it is like a windshield on a car, it will not shatter. Also, Gorilla glass is not indestructible, just much harder to scratch and break. go look at the website!
is there a possible it can be a refurb w/o gorila glass? gonna try to find the cam now, if i cant, i will take some pics tomorrow with my girlfriend phone
infestedd said:
is there a possible it can be a refurb w/o gorila glass?
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You mean just for cost reasons? Its not indestructible, but theres no doubt its better than regular glass.
Cant be scrached doesnt mean it cant be shattered. It all depends on the material's physical property. Nexus s would be ur best bet for t mobile or vibrant 4g
Sent from my SGH-I897 using XDA App
what about an desire hd?
Gorilla Glass is much stronger than regular glass but is not unbreakable. It's strength also depends on how thick it is, which varies from one application to the next. If Samsung used a thinner layer either because of expense or to keep the device thinner, it may explain why these screens tend to shatter pretty easily. I will say that I've had my phone for 6 months, have never used a screen protector, and don't have a single scratch anywhere on the screen.
I dropped my phone and it got a crack. It costs $80 to repair
Sent from my SGH-T959 using XDA Premium App
the problem is that i not live in us, and this phone doesnt have support by samsung here, so i will have to buy the lcd+digitizer and fix it myself, ending in about 130 usd
CrazyCharlie said:
Gorilla Glass is much stronger than regular glass but is not unbreakable. It's strength also depends on how thick it is, which varies from one application to the next. If Samsung used a thinner layer either because of expense or to keep the device thinner, it may explain why these screens tend to shatter pretty easily. I will say that I've had my phone for 6 months, have never used a screen protector, and don't have a single scratch anywhere on the screen.
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Click to collapse
+1000! Only I've had mine since release day, so, 9 months now!
I see friends phones with the screen protectors on them and no matter how good of a job you do a screen protector looks like ****!
new Phone
Dude get the nexus s, roms and over clocks are gonna be sick. plus they curved the screen a bit, so if it falls, the edges of the phone hit the floor instead of the screen.
Gorilla glass is scratch proof but not more resistant the breakage. And the fact that the glass is end to end, an impact on the side can travel to the side of the glass, where its most susceptible to breaking into pieces, like it happened to you...
I did throw my phone twice on the wall out of anger, didn't happen to my phone luckily... Ur drop must be a peculiar type directly at the weakest point... Silicon cases, ur best bet next time... I had one on when I threw the phone...
infestedd said:
Im so pissed right now, thats impossible to describe. or i am the unluckiest person in the world, or this glass is a ****.
Ok, i carried the phone in my pocket without screen protector for a month, no scrachs, but now, the FIRST TIME! the phone fell down.. from about 1 meter AT MOST, on a stone floor...
IT SMASHED IN ONE THOUSAND PIECES!
how can a 100gr phone have the power to in 1meter, smash an "almost" indestructible glass? what the **** was that?
if it was scrashed, if it EVEN got a damage on the screen, but one thousand pieces?
Not to mention that i got an Otterbox...
Well im now thinking in taking a new phone, gona fix this one first.
any sugestions of a better phone? dont say sgs2, needs to be now
thanks and sorry for the angry... if anyone wants i can post a pic of the totally **** it became
Click to expand...
Click to collapse
Dude, Gorilla glass is a mix-design that makes the glass surface very hard and the material 3 times more flexible than normal glass........BUT.... it still is glass and if you drop any glass and it hits just right .....the glass breaks. Since this type of glass is also a tempered variety when it breaks it shatters.
Me ? I have dropped my phone from 10 feet and nothing so, I ll chalk it up to you being lucky........or unlucky I should say............
adyscorpius said:
Gorilla glass is scratch proof but not more resistant the breakage. And the fact that the glass is end to end, an impact on the side can travel to the side of the glass, where its most susceptible to breaking into pieces, like it happened to you...
I did throw my phone twice on the wall out of anger, didn't happen to my phone luckily... Ur drop must be a peculiar type directly at the weakest point... Silicon cases, ur best bet next time... I had one on when I threw the phone...
Click to expand...
Click to collapse
You threw you vibrant not one but two times on the wall and still it survived while this guy only dropped it once and always kept it safe yet had it shatter to pieces with the first unfortunate accident.
What a cruel world.

Dropped my galaxy s3 screen cracked what are my options?

Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Ouch.
Its repairable but its an expensive repair as entire screen + digitizer assembly needs to be replaced.
Parts are available: http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
You might want to ask local Samsung repair centre for paid repair quote. Might be very close to the cost of part and might make better sense to get it done through Samsung directly.
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
bala_gamer said:
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
Click to expand...
Click to collapse
no cases available locally in canada and my case still hasnt arrived yet go figure ...
karkid said:
no cases available locally in canada and my case still hasnt arrived yet go figure ...
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Click to collapse
Really sad... its really expensive repair. I feel for you but there is no easy way out of this.
You've got a sexy wallpaper out there... mind sharing?
Sent from my GT-I9300 using Tapatalk 2
cracked SGS3 screen
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
No, you have to replace the screen... there's a video on youtube how to dismantle SGS3.
Or, you could probably still get $400 for it on eBay. (If you're not the type who attempts to repair things on your own...)
Man I feel for you. I dropped my phone yesterday, it landed on it's face and has marks on the screen. The first thing I done was phone my insurance company and swap the details from my old s2 to this one .. I know I will do it again .
Sent from my GT-I9300 using Tapatalk 2
you didnt mention if the sreen was funtional, is it?
id just keep it if it was still functiional. it looks weird when off but barely noticeable in the pics.
just another opinion. of course if its non functioning that option isnt there lol
Damn s3 so breakable. I remember when i had s2 and note, it felt from my hands a lot of times and no scratches or broken display
I got a Squaretrade warranty for mine -- $69 for a year and covers accidental damage. (Doesn't cover loss or theft though...). They also charge a 99 dollar deductible, but that's still better than the almost $700 I paid for it to begin with.
A quick reminder, buying insurance on something after damaging it, then using the insurance to repair it *is* fraud, which is illegal, don't get us in trouble m'kay!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
the important question is who is the lovely lady?
SGS2 & SGS3 screen
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
looks like i'll be buying a case for mine seeing all these posts about screen breakage. but until I find the right case, at least i have 90 days of lost & damage protection from Amex!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
Screen damage is not the end of the world.......i have been looking at tear downs for the SGS3 and they are pretty basic, even replacing the screen ( which will prob end up costing where abouts of 249 dollars) but that over trashing a new device. i have dropped my sgs3 3 times in the last week and the silver bumper looks Hella Ratty, but my screen is perfect.
i am going to buy a replacement screen as the housing and the screen are joined together, or else i would really need to do some heat gun and gental pulling of the screen to get it out of the housing. but its not hard yall.
if your screen is cracked and you dont have warranty, maybe a screen is the way to go. all you need is small screw driver and a flat metal/plastic peice to pull of the board connections.
Nece228 said:
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
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Click to collapse
Posts like these are what starts it all. Do not come in trolling this section.
---Jay--- From the Nexus
kicker1925 said:
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
Click to expand...
Click to collapse
are you serious? with gorilla glass or gorilla glass 2, theres always the risk of cracking the screen when it falls on a hard surface. you cant be serious that thats the reason why your sticking with your s2
Go to a mobile phone repair shop.

Scratch resistant.. really?

It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
A few fine sand particles against the glass in a pocket will do more than two sets of keys.
Sent from my HTC One X using xda app-developers app
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Normal glass won't even scratch if you take a key to it. Sand particles are what gets you.
Sent from my GT-I9300 using Tapatalk 2
If you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
☞ sent from my GS3
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Click to expand...
Click to collapse
I am not allergic to either. The problem is that I ordered the TRIDEA ALIKE case on 8th June from ebay but there were some manufacturing problems and the case delivery got delayed. It should be here in a weeks time. There are no decent screen protectors available in the local market. The ones that are available on ebay will take 2 weeks to be delivered to my country. With the case still not delivered, I am still contemplating about ordering a screen protector online or waiting for it to hit the stores.
f you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
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Click to collapse
No one in their right senses would think of not putting a screen protector on a costly phone. Like I said, I was waiting for some screen protectors to hit the local markets since I already had a bad experience with shopping for a case online. I ordered it a month back and it's still not here.
I heard that the Galaxy s3 comes with an additional coating that repels oil. Could it be possible that I have only scratched this coating and not the actual glass. If yes, how can I tell the difference?
white_android said:
No one in their right senses would think of not putting a screen protector on a costly phone.
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Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Speak for yourself sunshine
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Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
@ white_android, Your not getting any Sympathy from me and besides, it takes a certain kind of individual with your type of courage to advertise their COMPLETE STUPIDITY !
Case in point !
No where in your first post did you say that you took precautions to protect your $500+ high tech toy ! It almost sounds like your blaming Samsung for your stupidity and you wanted support from other users here !
ISN'T HAPPENING DUDE !
@phoenix
What makes you think I am stupid? I have had 2 phones with gorilla glass before I got my s3 and none of them got a single scratch on them ever. I started using a screen protector when my phones were a couple of months old since its human nature to not care much about old things.
I was waiting for a good screen protector to be available in the local stores because I only just got the phone and thought It was okay to wait for sometime before I get a screen protector. I had no idea the S3 screen was going to be this delicate.
white_android said:
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
Click to expand...
Click to collapse
If I was in your situation, I would not use the phone untill I get screen guard.
Every screen gets scratches even if its scratch resistance.
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
Scratches don't affect the functionality of the device. Suck it up.
Also, scratch resistant not scratch PROOF.
If I was in your situation, I would not use the phone untill I get screen guard.
Click to expand...
Click to collapse
What screen protector do you recommend. Something that I can get quickly and has good quality. I know SGP makes the best ones but are they available in India. Ordering online means having to wait a very long time for the shipping! ;(
Scratches don't affect the functionality of the device. Suck it up.
My first reaction when I saw the scratches was "here we go" with a deep breath! . I am still feeling sad but I hope these are the last scratches I get on this awesome phone.
Click to expand...
Click to collapse
white_android said:
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
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Click to collapse
1 SGS1, unscratched. 3 SGS2s, one with small scratch on screen and many chips in bezel, one with totally smashed screen (tram ran over it), one unscratched. 1 SGS3, tiny scratch on screen. 1 Lumia 800, unscratched (unused, to tell the truth).
I can barely see the scratch on the SGS3, it's ca. 3mm long, upper right of screen. And as said, since it was my fault for taking it to a beach, that's even less reason to beat myself up about it.
Screenguards seem to be the way forward for you. I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Resale value!
I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Click to expand...
Click to collapse
That makes sense. I hate the fact that I have to treat my phone like a living thing. I am only going to do this to get a good resale value on my phone when I decide to upgrade just like i did with my older phones.
Anyway, does anyone have the answer to my question. How can i tell whether i scratched the screen or the coating!
Scratch resistant =/= scratch proof.
Sent from my HTC One X using xda app-developers app
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
I find a screen protector is the equivalent of wearing a condom during sex.... .
I don't wear a condom either.... I am married mind.
B3311 said:
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Click to expand...
Click to collapse
I agree. I hate screen protectors and it killed me to spend $13 for the Rearth case for this phone lol
Sent from my GT-I9300 using Tapatalk 2
adamhill212 said:
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
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Click to collapse
In fairness, mine hasn't lasted the last 3 days on the beach.. It was hidden in my bag but sand gets everywhere. A few small scratches, but so be it my phone is staying naked.

[Q] How much for UK screen repair on the S3?

Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Replacing the S3 screens are pricey, I'd stick with the scratch until you do some serious damage.
It is inevitable the phone will get scratched at one point so I find it hard to believe someone would pay to have a whole screen replaced based on one scratch, you must be crazy!
If the scratch is that annoying get a decent screen protector and you won't be able to see it.
It would be very expensive. The front plate, digitizer, and amoled screen are bonded in one piece and the assembly is sold at ~US$200 in Ebay.
check out this thread .... its a must read for all s3 users with damaged glass ...
http://forum.xda-developers.com/showthread.php?t=1890708
kobz1973 said:
check out this thread .... its a must read for all s3 users with damaged glass ...
http://forum.xda-developers.com/showthread.php?t=1890708
Click to expand...
Click to collapse
I'm not sure, it looks like the front plate and the digitizer are totally inseparable http://www.youtube.com/watch?v=es8gezSdKv4.
Good luck to OP anyway.
Well where I live its costs about 310$
..so I hope I dont break mine
Sent from my GT-I9300 using xda app-developers app
ABC_Universal said:
I'm not sure, it looks like the front plate and the digitizer are totally inseparable http://www.youtube.com/watch?v=es8gezSdKv4.
Good luck to OP anyway.
Click to expand...
Click to collapse
i beg to differ ... did u check out the link to thread i posted ... already a few success stories there ...
and check out this video from about 8mins in, and you can clearly see the glass comes away separately ...
http://www.youtube.com/watch?v=W5IPaCPaY_0
kobz1973 said:
i beg to differ ... did u check out the link to thread i posted ... already a few success stories there ...
and check out this video from about 8mins in, and you can clearly see the glass comes away separately ...
http://www.youtube.com/watch?v=W5IPaCPaY_0
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Click to collapse
Just read, and see that you are about to do the same. Good luck to you as well.
Yet I think the person in the video didn't peel off just the glass but the glass together with the digitizer, which is slightly tinted as seen in http://www.youtube.com/watch?v=es8gezSdKv4.
The cheapest and best solution is to use a mirror screen protector. It will hide your scratch when phone is off.
When Screen on you will not notice it.
I'm sure I have read a thread where someone got it replaced at car phone warehouse for £80ish, not sure how true that is as it does seem very cheap for the job. Worst you can do is ring them and ask for a quote and them tell you this ain't true.
I have insurance which would cost me £25 excess through my bank so not really looked into costs of getting things replaced, but I have taken apart a lot of phones in the past and they are getting much harder to replace things like glass on its own. As said above it would have to have digitizer, which is pretty costly to purchase.
Sent from my GT-I9300 using xda app-developers app
Terpsi said:
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Click to expand...
Click to collapse
you can buy the unit for £150 and follow a youtube video on how to replace, or pay between £175-£225 for a full repair.
I took mine to a Samsung repair centre on a Saturday and had it fixed within 30min, paid £215 but just wanted it done.
The glass and the digiizer are glued together so the whole unit would have to be changed.
jayc1980 said:
I'm sure I have read a thread where someone got it replaced at car phone warehouse for £80ish, not sure how true that is as it does seem very cheap for the job. Worst you can do is ring them and ask for a quote and them tell you this ain't true.
I have insurance which would cost me £25 excess through my bank so not really looked into costs of getting things replaced, but I have taken apart a lot of phones in the past and they are getting much harder to replace things like glass on its own. As said above it would have to have digitizer, which is pretty costly to purchase.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Its 80 snoops for s2 in CPW, 160 for s3 as far as i remember ...
HERE IT IS .. The Video tutorial ..
http://www.youtube.com/watch?v=aZuiCsAtThw&feature=player_embedded#!
Samsung galaxy S4 Front Glass Repair in UK
Terpsi said:
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Click to expand...
Click to collapse
Hi
If the screen still functions and the touch is working properly you can just change the glass face but you will have to be real careful as doing it yourself without the right equipment is risky and you can end up without a screen working at all. the whole screen that is currently on the phone will be completely sealed to the phone so it is a slow process to remove it and you can end up pulling the digitizer off the lcd and again this is not fixable if this happens.
also the finish will not be as good as the original without the right type of liquid glue to go back between the glass and digitizer.
at the end of the day you are better off sending it to someone who does it a lot and has all of the gear to do it, as you will get a better finish at the end.
Mod edit: Removed..

[Q] Dropped my Galaxy S3 and need help choosing what to buy

Need help
i just dropped from my bed my Galaxy and the ultra mighty gorila glass cracked but the touch and the screen are fine, no leaks or whatever, i just need to know what i have to buy to fix this mess
i found the digitizer LCD Display and Touch Screen not included that cost $18 dollars
or the full lcd touch combo that cost $239 dollars
as i said the touch is 100% working and the lcd doesnt have any leaks
i have searched similar topics but the other cases have broke lcd
thanx in advance :good:
Just found this video, i think im going to buy only the glass, the other solution is to expensive with 239 dollars i can get a new s3 with my mobile plan
So sorry for your phone man. I guess since the touch still works you will only need the front glass. To be honest i'm looking forward to see the answer of your question, since i never understood properly how the digitizer and the front glass work. Always thought they were the same.
Seeing images like of your phone is the reason why i bought my UAG case.
Sent from my Nexus 7 using xda premium
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
ASavva said:
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
Click to expand...
Click to collapse
really? the fact is for the price of the lcd and touchscreen combo i can get a new s3 on my phone plan but got to sign a 1 year contract, in fact i was waiting to buy an iphone 5 with my phone contract on december when they start to sell it here in colombia
tntgdh said:
So sorry for your phone man. I guess since the touch still works you will only need the front glass. To be honest i'm looking forward to see the answer of your question, since i never understood properly how the digitizer and the front glass work. Always thought they were the same.
Seeing images like of your phone is the reason why i bought my UAG case.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
i thought the same, but then i saw the youtube videos replacing only the glass is 24 vs 239 dollars, i think i order 2 glasses just in case, and be ultra patient with the procedure
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
Click to expand...
Click to collapse
i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
Click to expand...
Click to collapse
They are big, too big for a phone I've decided and they like to slip out of pockets and what not. I've decided I'm going smaller next time.
farik said:
i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
Click to expand...
Click to collapse
u walk like superman dude
:silly:
Z3US911 said:
u walk like superman dude
:silly:
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Click to collapse
nah, P800 was an old phone, at that time the glass was more delicate, at that time i was working on backstage production, and you got to run sometimes, but you know i use to own a samsung vibrant and i did drop that phone a lot also handle a lot of stress, the glass never broke, i loved that phone
farik said:
i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
Click to expand...
Click to collapse
The newer supposed "thinner and stronger" Gorilla Glass thst is on S3 is nowhere near as scratch and crack resistant as the thicker original on phones like the OG Epic. This one can get those hairline scratches much easier thsn the original. Dont try the key scratch test on the S3. I will say this though, i have 2 i9300s. One new in box and the one i use has the back cover with the white flap that covers the screen. I dropped it 2x from 4 feet on concrete and only a slight scuff on the silver side bezel
kitch9 said:
They are big, too big for a phone I've decided and they like to slip out of pockets and what not. I've decided I'm going smaller next time.
Click to expand...
Click to collapse
Sent from my GT-I9300 using Xparent SkyBlue Tapatalk 2
farik said:
really? the fact is for the price of the lcd and touchscreen combo i can get a new s3 on my phone plan but got to sign a 1 year contract, in fact i was waiting to buy an iphone 5 with my phone contract on december when they start to sell it here in colombia
Click to expand...
Click to collapse
Yeah I know what you mean. If that's the case and you can hold off for another few weeks, let's see what Google releases. Could be worth the wait as it might be an upgrade compared to the GS3.
Sent from my GT-I9300T using xda premium
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
Click to expand...
Click to collapse
It's the design of the gs3! The glass not only stands above the frame it's curved at the edges
Sent from my GT-I9300 using xda premium
Guys, for real, why does everyone think that gorilla glass is crack resistant? I mean, than bigger a screen gets than easier it can break, this is physics...
Gorilla glass more about to be scratch-resistant.
and in the case of OP I would buy a new screen and then be more careful with my phone. I just got a cheap silicon case and it protects my phone from everything without needing a screen protector.
ASavva said:
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
Click to expand...
Click to collapse
I'd buy the digitizer for $18, worst case LCD breaks whilst separating and you'll need to buy the complete unit. Best case you fix it and save yourself $225 on complete unit.
Sent from my GT-I9300 using Tapatalk 2
From my personal experience, i'd say you'd better buy the complete unit with the glass, the digitalizer and lcd pre-assembled on the frame. I've bougth a 2 week old GT-i9300 from a friend who had dropped it and had also the problem with the sim card blocked inside and just broke the sim card reader to take it out... As i said, i've managed to have it at a really good price and bought the lcd unit (samsung original on e-bay) and believe me, you will save yourself a lot of work as the gorilla glas is glued to the digitalizer witch is also part of the oled screen, witch makes it almost impossible to take the gorilla glass without breaking the rest, or, even if you manage to get it out, you'll never glue it again without any air trapped between the two... just look on ebay, i found mine for 163€.
I have the same problem as the OP. Dropped my SGS III couple of days ago and screen cracked though I still have 100% touch screen functionality. I am planning to get it fixed though have to say that incident has made me lose confidence in the sgs3. My sgs2 was such a solid piece of abuse taker. Over one year of use and dropping on concrete and worse on a number of occasion all without a scratch. Right now I am considering the HTC One X maybe it's using the old guerilla glass which seems more durable.
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Op, were you with a case or was the phone naked when you dropped it?
Badelhas said:
Op, were you with a case or was the phone naked when you dropped it?
Click to expand...
Click to collapse
Case though not as ot of the Armor variations.. Might want to also add that the galaxy s2 used naked for all of a year. The latter device puts guerilla in guerrilla glass
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