Prime won't turn on with Keyboard dock - Asus Eee Pad Transformer Prime

I've had my prime since day one and have not had any problems. So finally I buy the keyboard dock, charge it, and after using the Prime with the dock last night, I closed it, and set it on the counter. I get up this morning and opened the Prime, and it wont turn on. I push the power button, and it wont turn on. I detach from dock, and the Prime still wont turn on. So me thinking that the battery is dead, I hook it up to the charger, the green light on the power button comes on, I push it to turn on the Prime, and it still doesn't power up. It's been on the charger for the last hour and a half, and I periodically go over to turn it on, but am not successful. So now, what do I do? Who do I contact? You guys have any ideas?

Gunny223 said:
I've had my prime since day one and have not had any problems. So finally I buy the keyboard dock, charge it, and after using the Prime with the dock last night, I closed it, and set it on the counter. I get up this morning and opened the Prime, and it wont turn on. I push the power button, and it wont turn on. I detach from dock, and the Prime still wont turn on. So me thinking that the battery is dead, I hook it up to the charger, the green light on the power button comes on, I push it to turn on the Prime, and it still doesn't power up. It's been on the charger for the last hour and a half, and I periodically go over to turn it on, but am not successful. So now, what do I do? Who do I contact? You guys have any ideas?
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Click to collapse
Press and hold the power button until it vibrates - this is known fault called SOD

Gunny223 said:
I've had my prime since day one and have not had any problems. So finally I buy the keyboard dock, charge it, and after using the Prime with the dock last night, I closed it, and set it on the counter. I get up this morning and opened the Prime, and it wont turn on. I push the power button, and it wont turn on. I detach from dock, and the Prime still wont turn on. So me thinking that the battery is dead, I hook it up to the charger, the green light on the power button comes on, I push it to turn on the Prime, and it still doesn't power up. It's been on the charger for the last hour and a half, and I periodically go over to turn it on, but am not successful. So now, what do I do? Who do I contact? You guys have any ideas?
Click to expand...
Click to collapse
I have also had this where the prime will not power up until I remove the charger from the dock and put it directly into the prime. It then powered up first time and was fully charged.
I have only ever had this happen once tho.
Try placing charger directly into prime and hold power button down for 10 seconds if this fails.

Cold boot and placing on charger did not fix the problem. So, I let it charge for 2 hours, and tried that. I didn't help. I than proceeded to cold boot again, holding - volume and power button down. The prime proceeded to boot back up. Very odd problem. But nevertheless, it's back to being operational. Weird thing is, that it showed the Prime as being 100% charged. When I closed it last night, I had 83%. I don't think in the 8 hours it could've drained the Prime completely causing the problem seeing as how it was connected to the dock. Thanks for the info guys!

It probably didn't sometimes the prime doesn't turn on right away and I have to hold the power button for like 10-20 seconds, once it vibrates you know it's turning on. Also I remove from charger or dock if this happens.

Related

[Q] Power light going *blink* *blink* *LongPause* (Archos 101)

I'm at a bit of a loss here..
Instead of powering on, the battery light goes *blink* *blink* *LongPause* ..
I have a (3 day old) Archos 101 and updated to the most recent software when it I first powered up the device. I probably drained my battery yesterday when I put it in the night stand drawer while Aldiko was trying to import a fresh ePub file..
When I turned it on this morning, it blinked once and stopped. When I plugged in the charger (figuring the battery was drained) the "blink blink longpause" started. Long pressing the power button stops the blinking. If the power is connected, the power light burns, so I figure its charging. If its not on power, the power light doesnt burn. I tried the "Hold + while powering up" to boot into recovery but that doesnt change anything.
The Archos FAQ said something about charging the battery, but its been charging for about 9 hours now and the device still wont turn on.. (Green light still burns continuously while charging, not when disconnected) My XDA forums search didnt turn up any results..
Anyone got a clue what this means, what I can do or whatever? Tnx
Maybe the screen froze. Try resetting it by holding down the power button for ten seconds or so. If you're charging it at the same time, it should boot right back up after the reset is complete.
Sent from my A32
Yes, I tried that :/ That's what I meant by long pressing the power button. It changes the blinking pattern to just the burning power led..
Thanks for the tip though!
Sent from my HTC Magic using XDA App
Give it another shot. Disconnect the plug. Hold down the power button for a little over 10 seconds. I would do like 15 in my head. Wait a few seconds after that and press the power button quickly once. If you get the steady green light just wait. Dont keep pressing it. You should eventually see the Archos splashscreen. I have had this happen on several occassions when the system has been idle for a while with the screen off. Hope it works.
Ok; I did that.
Except that when I push the power button that last time to have it boot up; the power light just flashes once. I didnt touch it to be sure and it doesnt start.
When I plugged in the power supply after that, the *blink blink longpause* resumed.
When I hold down the power btn now, it reverts to continuous burning green power led.
Its been charging for more than 24 hours now.
This sounds like what happened to mine. it happened after about 3 days, too. I finally got my replacement the Tuesday before Christmas.
If you get it powered up, get your stuff off & clean up your personal info (something I wasn't able to do.
From my post on AchosFans Forum:
For several days my Archos wouldn't take a charge. I didn't think anything about it the first day...stuff happens. After using it the next time, not really thinking there was a problem I plugged it in (and of course it turned itself on again). So this morning it only had 8%. I messed around a few minutes before work resetting it & such - checked setting>about>battery stats and it said "charging" and 0% battery. When I came home this evening it still said "charging" & 0% battery. It then shut down (with a not-normal screen flicker) the first time I unplugged it (hoping to cycle it or get lucky) and it is now a brick. When I plug it in now the charging light did a fast-double-blink and it it remained dead.
I called Archos & they told me to send it back. She didn't ask for much info before telling me to send it, which I took to mean that it is a known issue.
Same happened to me
The same has happened to me after the archos 101 drained its battery fully. I think the firmware has a flaw where it lets the archos drain its battery too far. In that state, hooking it up to the charger wont make it start charging all the time.
I had the blink-blink-blink problem also, even after it had been on the charger for hours. Finally it started working (and charging! )again after lots of 15-second Powerbutton presses, some in combination with Volume Up or Volume Down, and some with and some without the charger connected. Suddenly it turned on (showing 0% charge in the Settings, Information panel indicating it had fully drained and hadn't been charging in the previous hours) . I advice you to keep trying pressing the Power button 15 seconds with the charger connected, and experiment with pressing it in combination with the volume button, followed by a short Power press to boor the Archos.
In the mean time (till a new firmware comes), i make a habit of not fully draining the Archos (i will install Tasker to let it shutdown at 10%) , and checking if the green led comes on after plugging in the charger. Only when the green led is on, it's really charging. And it should start blinking after a few hours to indicate its full.
My wife has a chinese android iPad clone (a Flytouch II) and guess what? It's also picky at charging and turning on.
The Gravity reply had me scared (tnx though) but I'm glad to report that pwhooftman's post helped!
I plugged it in, put a movie on and started trying to reset/start it. It happened reasonably quickly after that.. I pressed the power button while it was off power, the power led flashed once as before. I plugged in the power. The green light lighted up. I pushed the power and + for 15 seconds, and pressed the power button once shortly. Unlike the other times, the blinking pattern didnt start and the green light kept burning. Hopeful, I put it down and waited - as the FAQ said it would start when it d charged more. Finally after a while, I pressed the power button and it booted. Not exactly exact science, but Im just happy that it works again :/
I guess the "blink blink longpause" means something like "I know I've got power but I cant seem to load my battery" - Archos should have this info in their manuals.
Thanks guys
G3n said:
The Gravity reply had me scared (tnx though) but I'm glad to report that pwhooftman's post helped!
Thanks guys
Click to expand...
Click to collapse
Nice to know I can scare people...and it isn't Halloween!
I tried everything I could think of to get it to take a charge, with no luck. The problem I had with mine was the times it wouldn't take a charge BEFORE I had drained it - that is why it got drained in the first place.
I hope it was only mine!
He s at it again. Drained to 3% and now it wont charge anymore. *sigh*
except he wont even do the blinking anymore now.
Seems to be a fairly common issue with these tablets :/
Same thing was happening to me too. Dunno if this will work for people, but here is how I fixed mine.
Hold your finger on the power button for 10 seconds while the blinky light is on. This should stop the light completely.
Then plug the charger in. This gave me a continuous light rather than a blinky light. Leave it like that for a couple of hours and then try powering it on again.
Hope this works for others.
Had this happen to me once so far. Seems to have to do with it going into a sleep state or something. If I leave it for long and the screen turns off. Sometimes it won't come back up without first holding down the power to shut it down (even though I can't see anything on the screen) and then waiting to boot back up. I had to plug it in, get the steady light and then power on and it worked.
OK, I know this sounds weird...
But what's the temperature of the A101 like?
I had an identical problem a short while ago, and a forum post suggested that the tablet could be too cold. I thought it was a total shot in the dark, but I wrapped the Archos in a quilt for a few minutes, and amazingly enough, it popped back into life with the charger plugged in, and has been pretty fine since then.
To be fair, it could be one of three things: (i) temperature is the issue, (ii) coincidence, (iii) a bad connection in the pins/socket of the adapter input on the Archos 101 which just needs 'jiggling.'
I have also noticed that if I charge the Archos while it is in standby, I never get more than 92-94% battery. If I shut it down, plug in, then shut it down again when it restarts on power supply insertion, I can usually get 98% battery, at the least, sometimes 100% battery.
I agree, we shouldn't have 'quirky' devices, or have to wait for firmware to fix them, but other device makers have had similar problems in the past with battery reporting, until appropriate firmware fixes.
it happened to me last night frustrated the heck out of me couldn't get it to turn on no matter what i did, so i took it back to pc world and the guy said
"what would you like to do, out of curiosity do you like it?" I replied no and he said "then ill refund you"
i then paid the extra on a galaxy tab and not looking back the archos was a complete pile of sh!te! I almost cried when i turned it on and spent the next two months convincing myself i actually liked it.
its woefully made, cheap and tacky, screen is pathetic and the memory appalling.
i know its cheaper than tab and iphone but for 270 it should still be fit for purpose and this is not it's the worst gadget ive ever owned by a long long shot, i didn't even show it off at work because i was so embarrassed at how bad it was.
G3n said:
He s at it again. Drained to 3% and now it wont charge anymore. *sigh*
except he wont even do the blinking anymore now.
Click to expand...
Click to collapse
So, how did the story end?!? Did it survive?
Ok...
I kid you not, i've tried warming the archos up with a hot water bottle for several seconds and that did the trick appearently...
Had the same problem.
TheTen said:
OK, I know this sounds weird...
But what's the temperature of the A101 like?
I had an identical problem a short while ago, and a forum post suggested that the tablet could be too cold. I thought it was a total shot in the dark, but I wrapped the Archos in a quilt for a few minutes, and amazingly enough, it popped back into life with the charger plugged in, and has been pretty fine since then.
To be fair, it could be one of three things: (i) temperature is the issue, (ii) coincidence, (iii) a bad connection in the pins/socket of the adapter input on the Archos 101 which just needs 'jiggling.'
I have also noticed that if I charge the Archos while it is in standby, I never get more than 92-94% battery. If I shut it down, plug in, then shut it down again when it restarts on power supply insertion, I can usually get 98% battery, at the least, sometimes 100% battery.
I agree, we shouldn't have 'quirky' devices, or have to wait for firmware to fix them, but other device makers have had similar problems in the past with battery reporting, until appropriate firmware fixes.
Click to expand...
Click to collapse
G3n said:
I'm at a bit of a loss here..
Instead of powering on, the battery light goes *blink* *blink* *LongPause* ..
I have a (3 day old) Archos 101 and updated to the most recent software when it I first powered up the device. I probably drained my battery yesterday when I put it in the night stand drawer while Aldiko was trying to import a fresh ePub file..
When I turned it on this morning, it blinked once and stopped. When I plugged in the charger (figuring the battery was drained) the "blink blink longpause" started. Long pressing the power button stops the blinking. If the power is connected, the power light burns, so I figure its charging. If its not on power, the power light doesnt burn. I tried the "Hold + while powering up" to boot into recovery but that doesnt change anything.
The Archos FAQ said something about charging the battery, but its been charging for about 9 hours now and the device still wont turn on.. (Green light still burns continuously while charging, not when disconnected) My XDA forums search didnt turn up any results..
Anyone got a clue what this means, what I can do or whatever? Tnx
Click to expand...
Click to collapse
HERE is the FIX ! I am on my second A-70/250 - my wife has the 8gb version, and I thought the 250gb one was simply defective - evidently, this IS a known issue, but it can be fixed, and I sent back my other one without reason
Anyways, no more pity party for me, here is the fix - if you have the flashy-power light dealio going on, plug your Archos into the power adapter, plug the adapter into the wall, and plug in the USB CABLE to the Archos, and to your PC - the Archos WILL pwoer up, when it does, it asks if you wish to mount the USB to copy files, select, "YES" and let it sit and charge ! Now - the REASON it does this is VERY simple, and it kills me to admit that I was killing my tablet all by myself ! Disable the "never off" screen thingy - set it for 10 minutes - (settings - display - screen timeout). Go into your power settings as well - (settings - power management) and make sure there is a checkmark in the deep sleep area ! THAT IS IT ! You are fixed ! Dang... I REALLY wish I would have found all this out before I returned the other one - I had SO much stuff loaded on it ! GAH !! - SenKat !
I got the same problem yesterday, it kept blink blink and could not turn on. After 5 hour charging, I warmed it up by hair dryer and suddenly it's on. Crazy amazing! Hahahahahuahuahuahua.
Temperature is main problem. Try with your hair dryer!!! Heheheheheh
Its sounds unbelievable, but low temperatures are indeed a cause.
Sent from my GT-I9000 using XDA App
my a70 had this same problem, left it rest a whole night, then plugged it in to usb and power (usb 1st) and it booted up, hope this helped

Prime shut off and wont turn on

I was reading a comic (Akira) and the prime's screen just went black... I just charged it last night and battery was well over 50% when it turned off. I tried the power button, power + volume down, power + volume up, power + up & down and also the reset button... nothing, not even a vibration or a polite F**k You across the screen. Any ideas?
Edit: So just got home and plugged it in - Viola, it kicked on for a second flashed the low battery symbol and is now charging. so it must be mis-reporting the battery level or something?
I have had this happen on a couple of occasions. The first time I did as you did and plugged it in to reboot. The other time I held the power button down for something like 10-30 seconds and it powered back up.
Same here. I had it yesterday.. hold the powerbutton for about 20 seconds and it will boot.
No idea why the Prime is having this behaviour. Happens to me once every 2 weeks.
yourprime said:
I've fallen and I can't get up!
Click to expand...
Click to collapse
Sent from my tablet thing with XDA Premium.
Same problem happened today - shut off
Hi
Just thought I'd add my comments as well.
Last night I fully recharged my Prime so keyboard and tablet were at 100% charge; this was completed about 6pm and I shut down the system for the whole night.
I then went out for the night.
Came to switch the unit on this morning, held the button for 2 secs and got the vibration you usually get, but system didn't switch on; screen stayed completely black, not even a feint black glow where you know the screen is black but its being powered...nothing.
Tried turning on again, with tablet attatched and detached..but still nothing, not even the vibrate.
Plugged the unit connected together into the mains and the charge lights came on...Orange...meaning charge was required. Triecswitching on and got the screen to disply the low battery charge graphic, then the screen turned off.
After 5 mins of charging, tried to start machine and it started fine.
Both batteries were dead though and needed charging. Its now been on charge for an hour and the tablet is charged to 33% and the keyboard is at 11%, so its looking ok on charging.
Thought it was a glitch, but looks like others are having similiar problems; just wanted to post my problem as well in case this becomes pandemic for Prime users.
Gaz

Black Screen wont turn on but my computer detects it

My friend that I bought the Asus prime for, asked me if I could take a look at his prime.
Here is the screnario:
Listening to radio station app, screen went to sleep while the radio was still playing and he tried holding the power button down and nothing worked to reboot or wake up the prime. The Prime was left playing to drain down the battery. It has all its recent updates (.15), not rooted, and not unlocked. When I looked at it, I charged it up, I can see the light and turned green to full battery status. I can feel the prime vibrate as I hold the power button, I tried volume + power hold, tried the hard reset with the paper clip hearing the click next to the sd card slot holding it for 10-30 seconds. The laptop can see the folder in the prime as i hold the power button and also disconnects when i power down. ordered 12-28 from best buy so the return window has expired and its a BC0K serial number.
Anybody find a solution with a black screen prime that just vibrates and can be seen on the laptop before I send it for an RMA?
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
flyingwolf said:
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
Click to expand...
Click to collapse
This + have you went into recovery?
maybe try draining the battery again then charging up. ive seen a few post issue like this. if screen connection didn't break, then letting it drain again and charging up might fix it. good luck!
Actually, the prime was already drained maybe a total of 3 times. There was no shock to the device as it was working with the radio app on and when it was being listened to while it was on the bed, the screen went into sleep and could not wake up no matter what button was being pushed so the prime was left to drain its battery. My friend didnt know how to reboot, so he decided to left the battery to drain. Could the radio playing + sleep of death + battery drainage caused the permanent screen sleep? Too bad I dont have the micro hdmi connector to see if i can isolate the screen as the problem.
yup the micro hdmi would help a lot probably. But if your PC recognizes it I suggest you back up data that you need then try to do a blind factory reset so you can get rid of any non oem app installed including that radio app if any of them is whats causing the screen not to turn on.
1. Hold volume down then press and hold power.
2. When you feel it vibrate (this could take up to 10 seconds if the tablet was already on) wait another 5 seconds and then release both buttons.
3. After you release wait another 5 seconds (dont wait too long here or it will reboot on its own if you dont select anything after about 10 seconds) then press volume down 1 time and volume up 2 times.
4. The tablet will factory wipe and after another 10 seconds it will reboot.
If the tablet still wont turn on then you got another issue and that isnt caused by the radio app or any other app.
Didnt work. It just vibrated and the screened stayed black... Im wrapping this puppy up and bringing shipping it to the repair center. Thanks anyways.
Vibrates when power button is held but wont turn on
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
logical_motion said:
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
Click to expand...
Click to collapse
Had to RMA back to Asus for them to fix the display and it took about a week. Warranty covered it, but if you do RMA ask them to ship you a shipping label. You shouldnt have to pay for shipping it to them for a manufacturer defect. And take pics and videos of the tablet and packing for your safety. They just need the tablet and nothing else. Good luck
Asus is F-ing with my endorphines...
I've had my TF201 since March 30th. Been using it for 1 week and it suddenly went dead (nothing on the screen, no vibration if I held the power button down). Tried everything I could find on the forums, it didn't work so I sent it to repairs (not immediately, cuz I had more important stuff to do). They kept it for almost 3 weeks, got it back this last Monday (May 21st) and... it died out on me again yesterday night (after just 3 days of use, congratulations ASUS technicians!). I was simply browsing and I clicked on the icon to increase the luminosity to the maximum supported (IPS+, I was charging it at the time) and the screen suddently went black. Like "nothing visible on it" black.
After that, I tried numerous times to reset it (including the volume+power down, according to the indications in this thread) - all I could get from it was the vibration as if it starts. Nothing else popping up on the screen. I plugged it this morning into my computer and it got somehow recognized, cuz my W7 tried installing drivers for it (even tho it had recognized the tablet again after it came from repairs and I already had drivers for it installed) but failed with the error "APX - no driver found".
I've had enough. Two months already and only one week and half of actual use. It's pathetic, ASUS needs to be taught a lesson, so I'm calling Consumer Protection in my country and the European Consumer Protection Comission. All the forums that I've surfed are filled with reports of broken units and ASUS will just tell you "if you have a valid warranty we'll repair it for free". I DON'T ****ING NEED regular repairs every 2 weeks!!! I need a functional tablet that I can use or give me my money back!
I'll post the results of my tribulations here...
I had a user that suffered the blank screen.
When you think it's presumably on. Try a paperclip to the reset hole on the left side. His came back up at that point and hasn't done it again since.
Never had this happen on mine.

Tablet won't turn on all of a sudden

Well my friends tablet just decided to not turn on anymore. It's not rooted and it just started. Just wondering if this is a known issue or what?
Sent from my SGH-T999 using xda premium
Various possible causes:
1. volume up rocker is stuck, causing the Prime to boot into APX mode (this mode shows nothing on the screen, and makes the prime appear to be shutdown). In this case, try holding down the volume down button while holding power. Once you feel a vibrate, let go of the power button, however keep holding down the volume down button. A bunch of stuff may appear on screen but keep holding down the volume down button until Android OS completely loads. If it does load, then your friend has a problem with the volume switch, be it a hardware malfunction or a kernel glitch. Try resetting the prime using the pinhole held down for 30 seconds and see if this helps any. If not, I'd tell him to RMA under warranty.
2. SOD - sleep of death. Hold down power until it vibrates and then see if Prime loads.
3. Battery? perhaps the connector got messed up somehow and the battery is not charging properly. Does the orange led on the power button light up when the charger is plugged in? If charging through the dock, try disconnecting from dock and charge the tablet directly. If charging from the tablet, try connecting to dock and charging from there..
Hope everything works out for your friend.
It's not the battery cause it kept trying to cold load the OS when I was doing the column down key. It won't load the os tho so I guess it's the sleep of death. Thanks for the help.
Sent from my SGH-T999 using xda premium
Which ROM are you running?
Sent from my Transformer Prime TF201
I have a prime that was RMAed for the first time because of a sleep of death, totally black screen not even any startup logo, it can be detected with USB, and it just vibrates. It was fixed, now i just sent it for a second RMA for charging issues. It would turn on but the displays shows to charge the tablet even is it is and shows a 0% on the battery and eventually drains fairly fast. If I leave it charged overnight, I think it trickle charges it enough to work for a few hours but still says 0% on the battery and the tablet doesnt recognize that it is charged. Already tried factory reset, hard, soft, and a new power cord and adapter. Its a BCOK serial, i did put a little note saying that it is the second RMA and if they can just replace the tablet with a new batch. It started acting up like that since the .21 update. Updating is like playing russian roulette and this tablet has already shot itself twice now.
Try, plugging it into the charger, and then turning it on. This happens to mine on the very rare occasions that the battery dies nd I have to charge from off.
Sent from my Transformer Prime TF201 using xda app-developers app

Unbrickable or not?

My tf201 seems to have gone into a bricked state. It crashed while my son was playing a game on it. Instead of restarting it never came back up. Thinking that the battery may have run out I plugged it into the AC charger overnight. While connected I could see an orange LED by the power button glow.
Now I can't get it to start. When I hold doen the power button, it vibrates for a several seconds but the screen remains completely blank.
Unfortunately I no longer have a USB cable for it. Is it worth buying one on the off chance it can be recovered?

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