This weekend I put my Qs to good use. We had a birthday party for my wife. We were able to play music in two different areas controlled by our visitors. Not everyone had a capable phone so we let them use our Nexus 7 tablets and our Galaxy Nexus phones to help with the music. There were some buffering issues but I have one of the routers that Google says does not play friendly with the Q. The Qs worked great.
Saturday night we were watching 21 Jump Street (using our $25 credits) in the theater room. We decided we wanted to go into the bedroom so I was able to pause playback in one room and resume in the other. This was a cool feature I didn't even think about before. Again, the Qs had some buffering problems but they only appeared in one part of the movie and never came back.
I am ordering an Asus AC router to use with this so hopefully the buffering problem will go away. I haven't heard of any issues with the Q and the Asus routers. I have three Qs in all and use them all almost daily. My kids use them all the time when their friends come over to shoot pool or play video games.
You hear so many negative things about the Q that I thought I'd add some positive. I wish Google would have extended a $25 or greater credit to the Q as well.
What kind of internet speeds are you working with?
rican408 said:
What kind of internet speeds are you working with?
Click to expand...
Click to collapse
60mbps cable with a Netgear WNDR3700 router.
btmec said:
60mbps cable with a Netgear WNDR3700 router.
Click to expand...
Click to collapse
Well then.... you should not have skips from the play store. At least not on your side lol. Either play store or the q... I wouldn't think your router since many other people reported this problem. I have an Asus router, I will update when I get my q....
rican408 said:
Well then.... you should not have skips from the play store. At least not on your side lol. Either play store or the q... I wouldn't think your router since many other people reported this problem. I have an Asus router, I will update when I get my q....
Click to expand...
Click to collapse
The WNDR3700 is one of the routers that Google says doesn't work well with the Q. They don't state the specific problem.
are you kidding me?
you rich **** :crying:
So I got my q but it doesn't come with micro HDMI
Gotta snatch it back from my grandma lol
One thing I don't like about the Q so far is not being able to give ownership to more than one device. I, as the owner, should be able to use any Jellybean device I own on the Q. We have two Nexus 7s and 3 JB phones. I should be able to control the Q from any of those.
I'd also like to be able to stream audio from apps like Jango and Raditaz. BTW if you haven't used those apps you should try them out. They are like Pandora without commercials.
Other than that I am really liking the Q.
Update*
Streaming YouTube, play movies, and music with no issues. I have an Asus router with 35mbps cable modem.
btmec said:
This weekend I put my Qs to good use. We had a birthday party for my wife. We were able to play music in two different areas controlled by our visitors. Not everyone had a capable phone so we let them use our Nexus 7 tablets and our Galaxy Nexus phones to help with the music. There were some buffering issues but I have one of the routers that Google says does not play friendly with the Q. The Qs worked great.
Saturday night we were watching 21 Jump Street (using our $25 credits) in the theater room. We decided we wanted to go into the bedroom so I was able to pause playback in one room and resume in the other. This was a cool feature I didn't even think about before. Again, the Qs had some buffering problems but they only appeared in one part of the movie and never came back.
I am ordering an Asus AC router to use with this so hopefully the buffering problem will go away. I haven't heard of any issues with the Q and the Asus routers. I have three Qs in all and use them all almost daily. My kids use them all the time when their friends come over to shoot pool or play video games.
You hear so many negative things about the Q that I thought I'd add some positive. I wish Google would have extended a $25 or greater credit to the Q as well.
Click to expand...
Click to collapse
Did you have any issues with people essentially breaking others' music choices by selecting a new track too early? We tried doing this for a party, but the devices eventually ended up in a dueling situation where people were abruptly overriding the currently playing music.
rbozzo09 said:
you rich **** :crying:
Click to expand...
Click to collapse
Great post...
dustind said:
Did you have any issues with people essentially breaking others' music choices by selecting a new track too early? We tried doing this for a party, but the devices eventually ended up in a dueling situation where people were abruptly overriding the currently playing music.
We set rules for using it. If everyone disagreed with a song we skipped it.
Click to expand...
Click to collapse
how many Q's do you own? - if you paused in one room and were able to continue streaming in another, doesnt that require multiple Qs?
spunks3 said:
how many Q's do you own? - if you paused in one room and were able to continue streaming in another, doesnt that require multiple Qs?
Click to expand...
Click to collapse
I own three Qs. I have one in our home theater game room area, one in my home office, and in the master bedroom. I paid $193, $220, and $235 for the Qs. So I got three for the price of two. I wasn't going to buy the $193 but it was too good of a deal to pass up. I got all three of ebay.
Related
Doesn't Asus have a responsibility to design a working product will all the features that it was intended to have? If it wasn't working as designed before launch they should have not released the product.
It seems like such a simple thing that GPS will not work through aluminum, so how did the design get this far without an engineer saying wait a second this won't work?
I can understand why some people would want to return the tablet for a full refund. They should have the right to do that.
I can also understand how a lot of people may not focus that much on GPS function.
I am also concerned about the fact that the Bluetooth will not work at the same time as Wi-Fi. What does that mean if you are playing a game online with a Bluetooth controller like the one from Gamestop or a PS3 controller?
diecast17 said:
so how did the design get this far without an engineer saying wait a second this won't work?
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Click to collapse
A "visionary" CEO who doesn't listen to his engineers and won't accept no for an answer would be my guess.
BarryH_GEG said:
A "visionary" CEO who doesn't listen to his engineers and won't accept no for an answer would be my guess.
Click to expand...
Click to collapse
Did he say good engineering??? LOL but they don't know aluminium and and GPS don't get along?
i was able to successfully pair my rocketfish Bluetooth hd headphone to my prime and playback a YouTube stream fine. Dragon Ball Z Abridged if anyone's curious for a good laugh, please go look up those episodes they are funny.
very very smart dumb people
the_game_master said:
Dragon Ball Z Abridged if anyone's curious for a good laugh, please go look up those episodes they are funny.
Click to expand...
Click to collapse
Christmas will never be the same again.
Good to know using bluetooth doesn't necessarily destroy use of internet.
After all the GPS fearmongering I got worried about yet another "ick" on the prime.
Will ICS fix any of this? Wi-Fi? Bluetooth? or GPS?
diecast17 said:
Will ICS fix any of this? Wi-Fi? Bluetooth? or GPS?
Click to expand...
Click to collapse
unlikely - most of the radio performance issues are due to hardware design and the aluminum used for the body. This blocks the signals and so only slight improvements can be made via SW tweaking...
http://forum.xda-developers.com/showthread.php?t=1423180
There is a 15 page thread already covering wifi and Bluetooth.
I'm seriously going to have to do some testing, but so far, I have experienced no issues with wifi while my bluetooth's running... Like a brilliant end user, I left my charger at work unfortunately, so come monday, I'll be doing actual speed tests to see what's up, but I can honestly say, I have experienced no issues as far as my user experience goes.
As far as GSP goes, Seems fairly useless feature on a wifi-only tablet anyway to me personally... That's why I have a cell phone, no need to drain the battery on 2 devices as once for something like GSP/nav.
Hello,
I have continually been getting Messages on HBO telling me that only the Audio Feed is available. The thing is, my Internet Speeds are through the roof and it never occurred with my 3D. Also, when playing GTA III, the Screen freezes sporadically. As this was a Refurbished swapout for my former 3D, I am just wondering if something might be amiss.
Any thoughts would be greatly appreciated.
Cheers,
JJ
Try the app called 'AdFree' from the market? Maybe blocking the ads would help you...?
The GTA issues are pretty common right now across many devices. I hope the devs cook up a fix really soon because I can't play it with that issue. Sometimes I'm in the middle of a huge mission and it freezes. I get so pissed lol. For HBO I'm not sure, maybe the app played well with HTC sense buy doesn't like the stock moto blur (aosp) roms. Have you tried emailing the devs of the HBO app?
I have HBO Go and GTA III both and have not had any issues with HBO app. Is this something that has started happening recently? Have not had any issues with GTA III yet but have not played it that much. Maybe there is a conflict with another app on your device?
Hello,
After spending days getting the Stock Launcher and ADW EX just the way I wanted them, I did a Factory Reset per Motorola's advice.
I have not tested the Apps yet, but I am kicking myself for doing so as I really was happy with how I had the Launchers configured.
Cheers,
JJ
Audio feed only on HBO go is due to low bandwidth throughout. Basically it will steam the audio and if connection gets stronger then it will steam video again.
ScottieRotten said:
Audio feed only on HBO go is due to low bandwidth throughout. Basically it will steam the audio and if connection gets stronger then it will steam video again.
Click to expand...
Click to collapse
Hello,
That was the weird thing, the Bandwidth was/is through the roof. I ran Speedtest and the results could not be much better.
As I noted prior, I ended up doing a Factory Reset and amazingly GTA III has been trouble free and HBO GO has not had a single hiccup since. Go figure.
Today, my Otterbox Defender Case arrived and I could not be happier. I purchased a Commuter to have Protection while waiting for the Defender to arrive. I like the Commuter, but HATE the Screen Protector. I even went to the Sprint Store and exchanged it once, but I still got bubbles after a very deliberate installation. The biggest reason I use the Defender is that it has a built in Screen Protector. I do wish Vaja made a Case for the Photon, but it is not to be.
Cheers,
JJ
I was trying to determine the issue, you say your bandwidth is good. Make sure you have 4g enabled.
I cannot remember if I used the HBO app before I altered the proxy settings in my phone. You can alter them if you have your MSL.
To view them type ##DATA# in your dialer. It will bring up some fields. The field you will want to alter is the multimedia field.
I strongly suggest if you want to go back to stock settings you either write all the info down on the field or take a screen shot..
The changes you will want to make are.
RTSP Address
0.0.0.0
RTSP Port
0
HTTP-PD Address
0.0.0.0
HTTP-PD Port
0
Buffer Length
7
Default buffer length is 7, I have changed it to 20 and have not seen any apreciable difference between 7 and 20..
So here's my problem. My Ps3 has been banned from my parents WiFi (despite my being a straight A student, captain of the golf and soccer teams, and working fulltime in the summers. Any who, I still have access to the WiFi through my phone and was wondering if I could use the droids built in tethering to create a wireless access point for the ps3?
Here's the unique part, I bought the phone myself off of ebay and it has a bad esn (so WiFi only).
Is this possible? If itI matters, I have access to the network settings and can change a couple of less noticeable settings but I can't just unblock the ps3 as that would be noticed and followed up with a password change.
Meany105 said:
So here's my problem. My Ps3 has been banned from my parents WiFi (despite my being aapplied straight A student, captain of the golf and soccer teams, and working fulltime in the summers. Any who, I still have access to the WiFi through my phone and was wondering if I could use the droids built in tethering to create a wireless access point for the ps3?
Here's the unique part, I bought the phone myself off of ebay and it has a bad esn (so WiFi only).
Is this possible? If itI matters, I have access to the network settings and can change a couple of less noticeable settings but I can't just unblock the ps3 as that would be noticed and followed up with a password change.
Click to expand...
Click to collapse
WIFI Tethering is through 3G only
Really? I've read on a couple sites about there being a mobile AP settings menu under the wireless and networks settings menu of some phones, this isn't present on mine (eclipse 1.3).
What about setting up bluetooth dun on a pc, and then setting up a wireless access point (on the DROID) using the bluetooth in place of 3G?
Meany105 said:
Really? I've read on a couple sites about there being a mobile AP settings menu under the wireless and networks settings menu of some phones, this isn't present on mine (eclipse 1.3).
What about setting up bluetooth dun on a pc, and then setting up a wireless access point (on the DROID) using the bluetooth in place of 3G?
Click to expand...
Click to collapse
I'm sure that in theory there is a way to EVENTUALLY get it working. But if you're trying to get a PS3 working through tethering and you mention Bluetooth in that, you're getting nowhere fast. Bluetooth is insanely slow.
On a good day, my internet tops out at 1mbps max. Isn't that the top speed of bluetooth 2.1 or is it 512kbps or am I making a complete fool of my self?
If dragonzkiller says it will not work then you can be assured you will not get it to work.
The WiFi Tether app works on 3G only, as it uses your phone's WiFi card to broadcast a signal.
Unfortunately, the broadcast signal is Ad-hoc and the PS3 only connects to infrastructure, so even if you did get it to work on WiFi, the PS3 wouldn't read the Ad-hoc network that your phone was broadcasting.
Alright I concede, oh well. Can't win them all
Thanks for the really speedy responses
Do your parents regularly regulate the router? Since you say you have access to the router's settings, are the ports the PS3 uses blocked or is the PS3's MAC address blocked? If it were those situations, you could change the blocked ports or MAC address by just one number. That way it still appears like the PS3 is being blocked. In the MAC address list, I'd also move the PS3 one to the middle so that it's not the last one on the list. This is based off the simple routers I've had in the past and my own experience growing up with restrictive parentals. If your steps creak, I also reccommend placing your footing away from the middle and close to the wall where the boards are nailed and flush. Also use your hands to better distribute the weight and at least avoid a really loud creak. If they are light sleepers, put your car in neutral and roll it out of the driveway. Don't start your car until you pushed your car down the road a bit. I have a lot more advice on the subject if you want. Just don't ask me what to do when your gf pinned you down in her foyeur at 2am and your phone butt dials your evil sister that will tell mom. There's no answer for that.
phieta said:
Do your parents regularly regulate the router? Since you say you have access to the router's settings, are the ports the PS3 uses blocked or is the PS3's MAC address blocked? If it were those situations, you could change the blocked ports or MAC address by just one number. That way it still appears like the PS3 is being blocked. In the MAC address list, I'd also move the PS3 one to the middle so that it's not the last one on the list. This is based off the simple routers I've had in the past and my own experience growing up with restrictive parentals. If your steps creak, I also reccommend placing your footing away from the middle and close to the wall where the boards are nailed and flush. Also use your hands to better distribute the weight and at least avoid a really loud creak. If they are light sleepers, put your car in neutral and roll it out of the driveway. Don't start your car until you pushed your car down the road a bit. I have a lot more advice on the subject if you want. Just don't ask me what to do when your gf pinned you down in her foyeur at 2am and your phone butt dials your evil sister that will tell mom. There's no answer for that.
Click to expand...
Click to collapse
Hehehe That is all
Yeah, I considered that. Might do it if I get desperate after midterms end this week.
The stairway thing I've known for a while, but the car ones a good suggestion, especially since my car has a dying catalytic converterand makes more noise than a heavy metal band.
The part about the gf had to suck for you, but luckily I've got enough dirt on my siblings that I don't have to worry (too much)
One of my favorites is to wait until everyones asleep and then leave a note on the counter saying I had to go to school early to work on ____ if you end up not being able to get back before they wake up this covers you and if you get back before they wake up you can just destroy the note.
Use PC as AP
Not sure if this is still a problem for you, but do you have a PC connected to the internet? If so, you can probably set up the PC as a wifi access point. This is really easy to do in Windows 7, and even easier in Linux (if you know what you're doing). There is also a program called Connectify that you can install to do this on Windows, but if you have Win 7, then all you need to do is run a few simple commands at the cmd prompt to set up your PC as a wifi AP.
quit soccer and golf and take up basketball, only then will your parents see you are truly ready for their wifi waves
Travisdroidx2 said:
If dragonzkiller says it will not work then you can be assured you will not get it to work.
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Click to collapse
Yea he's kind of a big deal around here lol
Sent from my MB870 using XDA
HitMyKush said:
quit soccer and golf and take up basketball, only then will your parents see you are truly ready for their wifi waves
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Click to collapse
Hockey is where it's at.
I am a fan of your username.
More to the point, though, is that I don't believe this to be possible. Tethering is designed to be an access point through 3G/4G.
It would be painfully slow anyway. With 40Mb/s broadband you would struggle to get 1Mb/s if you routed it through your phone.
theredvendetta said:
Hockey is where it's at.
I am a fan of your username.
Click to expand...
Click to collapse
Yes hockey is where its at
Sent from my MB870 using xda premium
No, No, No. Quit all sports and pick up a guitar. Music makes people happy. And chicks like guys who can play the guitar.
jsgraphicart said:
No, No, No. Quit all sports and pick up a guitar. Music makes people happy. And chicks like guys who can play the guitar.
Click to expand...
Click to collapse
I prefer to play the violin personally...but I'm self taught and not all that good but I tell you it is an awesome feeling when you can make a violin sing in only the way a violin can
Sent from my MB870 using xda premium
trafalger888 said:
I prefer to play the violin personally...but I'm self taught and not all that good but I tell you it is an awesome feeling when you can make a violin sing in only the way a violin can
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
I've always wanted to try out a violin. Never knew anyone with one to play though. Im self taught as well. Guitar, bass, drums and a little bit of piano. I love music
jsgraphicart said:
I've always wanted to try out a violin. Never knew anyone with one to play though. Im self taught as well. Guitar, bass, drums and a little bit of piano. I love music
Click to expand...
Click to collapse
The toughest part about the violin for me was finger position....notes are not too close together in the first position but in the third they are right on top of each other, but if you are just slightly off in either position the note is just sour and not right...but when you're on absolutely beautiful...also bow tension pressure etc is tough to get used to....you can get a cheap one for around 120-150 but if you love music you know how cheap instruments can be and sound
Sent from my MB870 using xda premium
SO after all the people worrying me I got mine today from Game Stop. Opened it up, rooted it, installed root keeper, upgraded to ICS and upgraded the camera. Wifi works fantastic at my work so far, and GPS locked me on me as soon as I upgraded Google Maps. It wasn't 100% perfect but it was accurate upto 20 meters.
I know this isnt a blog site, I just wanted to give some positive feedback after reading all of these nightmares forever.
Also, I am using wifi and my bluetooth mouse with no problems either.
Now we just need some love from ASUS so we can get some custom ROMs/Kernels
Told ya..lol. Glad to hear its working well for ya.
DroidHam said:
Wifi works fantastic at my work so far, and GPS locked me on me as soon as I upgraded Google Maps. It wasn't 100% perfect but it was accurate upto 20 meters.
Also, I am using wifi and my bluetooth mouse with no problems either.
Click to expand...
Click to collapse
I do NOT want to be the one to rain on anybody's parade and insist that someone shouldn't love the product they just bought. Hell, I love my Prime as well, although I'm still debating whether to return the one I have with broken haptic feedback in hopes of finally getting one where at least every major component just functions at all.
That said, we do need to keep the issues clear that actually do exist. So:
1. If you have GPS completely turned off, Google Maps will still locate you to 20 meters via wifi-based location services. In fact, you might find that your GPS actually is turned off by default (I can't remember whether mine was on or off out of the box and following the ICS update). However, locking to 20 meters accuracy when connected to wifi has pretty much nothing to do with working or non-working GPS.
2. If you have another Bluetooth device to try other than a mouse, it would be interesting to see if you can stream more data (say, a BT headphone and streaming audio) and retain full wifi performance at the same time.
Nice to hear, I hope it stays (almost perfect).
Just to worry you some more:
Make sure you are streaming audio to a bluetooth from a video or something online. YOu want to make sure your BlueTooth is actually streaming something, and not simply turned on.
Check the edges of your screen. Make sure your screen is not lifting away from the back. This may or may not be a problem for your, but for my prime and some others, the glass appears to be raised above the Back Panel and can basically be pushed flush against it.
I love my prime, I love it. Except, I cannot update it cause I have no Serial Number. Even with my screen a little raised, and some light bleed on the right hand side, I would keep it if I could update the firmware. But I cannot, and have to take it back.
DroidHam said:
SO after all the people worrying me I got mine today from Game Stop. Opened it up, rooted it, installed root keeper, upgraded to ICS and upgraded the camera. Wifi works fantastic at my work so far, and GPS locked me on me as soon as I upgraded Google Maps. It wasn't 100% perfect but it was accurate upto 20 meters.
I know this isnt a blog site, I just wanted to give some positive feedback after reading all of these nightmares forever.
Also, I am using wifi and my bluetooth mouse with no problems either.
Now we just need some love from ASUS so we can get some custom ROMs/Kernels
Click to expand...
Click to collapse
Google maps locks on for me at 20 meters accuracy. Although when I try Google Nav. No such luck. Glad yours is near perfect
Sent from my PC36100 using Tapatalk
You all are funny..lol
Everything is nice on my Prime. The one thing I noticed on the native video player when playing mkv files. I would get these lines outside the playing video. But if played from a third party player like mx player I have no problems.
Sent from my Transformer Prime TF201 using Tapatalk
Mine is almost perfect save for a spec of dust under the LCD which causes a small greyish dark shadow on white/bright backgrounds...Problem is best buy where i bought it from is out of stock...and with the unknown serial number problem seemingly becoming more commonplace...i dont want to risk replacing this one that works perfect and has one small imperfection...and getting one thats unrootable and unupgradeable...im thinking i will just keep this one and RMA it later on if need be when the bugs and issues have been worked out down the line after all the tab is covered by a 1 year warranty with Asus.
3rdamention said:
Make sure you are streaming audio to a bluetooth from a video or something online. YOu want to make sure your BlueTooth is actually streaming something, and not simply turned on.
Click to expand...
Click to collapse
I am not the OP...but ran this test with 20 minutes of streaming video from YouTube and Netflix without issues. I think some people got a bad bad batch.
mike infinity said:
I am not the OP...but ran this test with 20 minutes of streaming video from YouTube and Netflix without issues. I think some people got a bad bad batch.
Click to expand...
Click to collapse
What Bluetooth device were you streaming to; presumably it was audio? While you were streaming to Bluetooth, did you do any SpeedTest runs? Would be interesting to see if you were able to maintain full Internet connectivity over wifi while streaming to Bluetooth...
my replacement ATP should be in today or tomorrow..i hope so.
They have one from a preorder that never picked up and the manager and I both agreed that it would be better not to open up one from the same "batch" but try fresh with this new batch..regardless if the units being released now are the same as before...(i doubt this from a production/shipping standpoint..otherwise if no new units were created...why the massive shortage upon release?)
the last question was more rhetorical.
Glad to see you have yours....I love mine other than what others are facing...screen separation, no GPS(none), WiFi is intermittently crappy...BT issue is intermittent..and something i haven't seen anyone talk about..i have a dead-zone right where the WLAN module seems to be. I've used both the developer screen visualizer and Multitouch Visualizer and have posted the video's confirming it "Skips" at the exact same spot and ONLY that spot.
Being an original transformer owner....I am in love with this one! IMO It is working great right out of the box smooth as butter.... I really don't know whats up with all these post about ICS being buggy,laggy,crashing.....?? This tablet is going to sell because its nice,fast,the screen is amazing and it's beat every other company off the line with cutting edge software & hardware... I'm not saying its perfect but it sure works for me.
I heared Gamespot have some problems with returning policy so im afraid to order one from them... happy to hear you got a good one tho.
but why did you root it? is that a MUST ?
vitalero said:
I heared Gamespot have some problems with returning policy so im afraid to order one from them... happy to hear you got a good one tho.
but why did you root it? is that a MUST ?
Click to expand...
Click to collapse
My first Prime I got from GS non tablet store. I was able to return it within the 30 day policy. I just explained about the GPS and random shutdowns and that was that got my money back and now have my replacement from OD. I'm happy and rooted! Can't wait for the unlock bootloader tool.
Sent from my Transformer Prime TF201 using Tapatalk
January 13, 2014
Mr. Gregory Lee
President and CEO
Samsung Electronics North America
Samsung Telecommunications America
85 Challenger Road
Ridgefield Park, NJ. 07660
Dear Mr. Lee:
You are surely aware by now of the many WIFI and instability problems reported on the web regarding the Samsung Galaxy S and Note Smartphones. These appear to be independent of carrier, but may be related to Android 4.3.
I myself have spent about 20 hours tracing WIFI instability problems on my Verizon Note 3 including all the cookbook suggestions on the web, as well as installation of a new router and modem. None worked for me until I turned off the Bluetooth function – a temporary solution at best.
As an electrical engineer I understand the complexities of hardware and software interactions, as well as the potential interactions of RF devices sharing the 2.4 GHz band. However, the problems with your devices are now likely consuming tens of thousands of user plus customer service hours, on what may be futile trails. This wasted time and frustration could be avoided.
I think the honorable thing to do would be for Samsung to broadly acknowledge that they are having these problems, announce that they have a top team working on it, forecast a time frame when they may have a repair, and suggest temporary fixes for those who can’t wait and need them immediately. For many people this would suffice, since your strong reputation would be enough to give them confidence that help is on the way. In effect, this makes Samsung a hero rather than a villain.
Unless you do this, you will face a growing backlash from increasingly frustrated users who feel their time is being wasted by a company that wants to hide the issue.
Sincerely,
Steven M. Baer MSEE
steve181 said:
January 13, 2014
Mr. Gregory Lee
President and CEO
Samsung Electronics North America
Samsung Telecommunications America
85 Challenger Road
Ridgefield Park, NJ. 07660
Dear Mr. Lee:
You are surely aware by now of the many WIFI and instability problems reported on the web regarding the Samsung Galaxy S and Note Smartphones. These appear to be independent of carrier, but may be related to Android 4.3.
I myself have spent about 20 hours tracing WIFI instability problems on my Verizon Note 3 including all the cookbook suggestions on the web, as well as installation of a new router and modem. None worked for me until I turned off the Bluetooth function – a temporary solution at best.
As an electrical engineer I understand the complexities of hardware and software interactions, as well as the potential interactions of RF devices sharing the 2.4 GHz band. However, the problems with your devices are now likely consuming tens of thousands of user plus customer service hours, on what may be futile trails. This wasted time and frustration could be avoided.
I think the honorable thing to do would be for Samsung to broadly acknowledge that they are having these problems, announce that they have a top team working on it, forecast a time frame when they may have a repair, and suggest temporary fixes for those who can’t wait and need them immediately. For many people this would suffice, since your strong reputation would be enough to give them confidence that help is on the way. In effect, this makes Samsung a hero rather than a villain.
Unless you do this, you will face a growing backlash from increasingly frustrated users who feel their time is being wasted by a company that wants to hide the issue.
Sincerely,
Steven M. Baer MSEE
Click to expand...
Click to collapse
Dear Mr. Baer:
Sounds good buddy, keep it to your blog posts though.
Sincerely,
Mr. Cabra
getting this off the top of my head but I think you want to take you letter and send them out executive email carpet bombing where u email all the head honchos at that monster company samsung
United states division will probably get you something if you contact a director or something
who knows
would be interesting if everyone who signed the petition emailed n' carpet bombed em
can you imagine their inboxes getting flooded
I'D LOVE IT
After fixing my own and helping others in threads with WiFi instability issues, a solid fix is to adjust the channel of the frequency within your router settings to match your device/phone/laptop
Also if you go barely out of range/back in/flutter the WiFi connection you will get this message
Thanks for sending a letter to Samsung for us though, not many ppl put in the effort
lmike6453 said:
After fixing my own and helping others in threads with WiFi instability issues, a solid fix is to adjust the channel of the frequency within your router settings to match your device/phone/laptop
Also if you go barely out of range/back in/flutter the WiFi connection you will get this message
Thanks for sending a letter to Samsung for us though, not many ppl put in the effort
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Have you got a how to thread about this? I know how to change channels on router but how do I know which match the note 3?
Beamed from my Galaxy Note 3
recDNA said:
Have you got a how to thread about this? I know how to change channels on router but how do I know which match the note 3?
Beamed from my Galaxy Note 3
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Every router we'll be different so the web console interface will be unique per router model.
You want to login to your router via Google chrome or IE, and navigate to something along the lines of Wi-Fi channel frequency.
There should be a range from 1-11 "channels" and you want to try one at a time. Yours could be different than mine depending on interference around you.
I hope this kinda makes sense. This also applies to general networking if your laptop Wi-Fi signal is weak sauce
Sent from my SM-N900V using XDA Premium 4 mobile app
Thanks. I'm aware of the process. I thought there might be 1 or 2 specific channels that work best with Note 3. Through trial and error I do have a good connection. I just wondered if there was a better method than I used because it took quite a while.
Beamed from my Galaxy Note 3
What kind of routers are people using when they get this message? I've only gotten it once since having the phone on some random wifi network and the signal was dropping in and out
recDNA said:
Thanks. I'm aware of the process. I thought there might be 1 or 2 specific channels that work best with Note 3. Through trial and error I do have a good connection. I just wondered if there was a better method than I used because it took quite a while.
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lmike6453 said:
There should be a range from 1-11 "channels" and you want to try one at a time. Yours could be different than mine depending on interference around you.
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Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
recDNA you are not alone, I too thought lmike6453's post made it sound like he had some secret info about the Note 3 working best on a certain channel or something like that. No worries!
Thanks for this. Hope to see the response. Anyone ever buy a Samsung device from Asia, etc. and try to connect to your USA home Wi-Fi, only to find out your device doesn't recognize the region code? Yeah, lame. Almost as lame as releasing the international note 3 region locked, and LTE version not compatible with AT&T LTE bands. OK, I will stop veering off topic, here. Please post any response to this great letter.
platinumrims said:
What kind of routers are people using when they get this message? I've only gotten it once since having the phone on some random wifi network and the signal was dropping in and out
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I've never had the message pop-up and I've had my Note 3 since the release day.
Jackseric said:
Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
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Here's the play store app link for the Wifi Analyzer app (farproc).
Doing an occupied channel assessment like this is definitely a good practice for avoiding interference from other WiFi APs; but keep in mind that due to channel overlap a three-channel separation is best. Because of the pervasiveness of WiFi, it may be impossible to find such a "quiet channel" arrangements, though. In such cases though it is useful to at least avoid the same channels that the strongest nearby APs are using. A lot of consumer WiFi routers use default channels assignments of 3, 6, or 9 (so that folks that leave their APs with default settings always end up 3 channels apart from other "defaulters"... two-thirds of the time ). That suggests that if you are in an area with lots of WiFi (maybe an apartment building or something) try to get 2 channels away (1, 4 or 5, 7 or 8, 11) - at least the interference will be diminished a little bit.
There is one big problem with WiFi scanners though - they don't give a single clue about RF interference by non-WiFi devices in the ISM band(s). Microwave ovens, portable phones, baby monitors, bluetooth devices, yada yada yada. Perhaps there is a way to infer from re-transmission statistics whether or not one channel is better than another, but I'm not sure if such apps even exist, and due to the burst-like nature of many forms of interference (who runs their Microwave oven all day long?), you might have to observe a lot of data to figure something like that out.
Some of the statistics in this Cisco article ("Top 20 Myths of WiFi Interference") are rather startling; worth a look.
@steve181
Good luck getting any response from Samsung or Verizon. Not because I'm a cynic or anything, but because WiFi operates in a uncontrolled, free-for-all radio space which is basically a giant experiment started by the FCC. The fact that it operates at all - or even most of the time - is hardly some kind of guarantee that it will work in all scenarios.
They (Samsung/Verizon) are not going to come over to your house to find out what is wrong.
And the fact that you can find isolated reports of problems scattered across the internet is not a reliable metric of the incidence rate of problems. That's an "availability bias" problem with the data you have to work with. People with trouble go looking for solutions and people that don't have problems... don't. There might be widespread problems or only rare ones - neither you nor I have the data to support either of those hypotheses with any credibility, though.
The 802.11 protocols are extremely complicated and sophisticated - and complex, sophisticated protocols are good breeding grounds for interop problems (software bugs due to differences in protocol interpretation). It takes at least two to tango (the STA and the AP), and a bug could be on either side. Throw in uncontrolled interference from other random electronic devices, and who is to say that "this is Vendor A's fault" without any due diligence. ("Well, my other devices don't do this" is hardly proof of much - it's just a suspicion or hypothesis at best)
Don't like the results you are getting? Get a different phone, router, or neighborhood. Or fiddle with some settings on them until they work. Yeah it sucks and is a huge drain of time; but practically speaking those are the only alternatives when you run into a WiFi problem.
I once encountered an IT infrastructure bug that was a three-vendor bug: it only occurred with a specific client OS, a specific AntiVirus software release, and a specific vendor's multi-protocol (SMB/NFS) file server. Imagine what that was like trying to get any of the involved vendors to engage. Every WiFi issue has exactly the same 3-fold problem resolution tree: is the problem (a) the STA, (b) the AP, or (c) uncontrolled crap in the area?
good luck
Jackseric said:
Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
recDNA you are not alone, I too thought lmike6453's post made it sound like he had some secret info about the Note 3 working best on a certain channel or something like that. No worries!
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Funny, I had wifi analyzer but there was no congestion on any channel so I just used trial and error. I have very secure and fast wifi now. I do think I have an excellent router though. Fairly new with lots of options.
Beamed from my Galaxy Note 3
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
toddnbrown said:
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
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This makes me wonder whether indeed I should get a Dev edition Note 3... until this is resolved...
Another reason this is unacceptable is many people do not have access to router settings in corporate environments. This should be embarrassing to Samsung. Imagine their reputation when in a meeting someone says oh sorry, I can't connect to WiFi I have a crappy Samsung. Then another guy says oh, that sucks. I have an iPhone it works just fine. Hm. They need to get their crap straight on this and not ignore it like Apple and go all "you're holding it wrong" on us. This thread should be enough for the engineering team to start from and fix this issue permanently.
So do you guys notice a difference in performance or is it just words telling you something is wrong while it's working fine? What if Samsung is the only one trying to help and others just mute the warnings
+1000000
I thought I was going crazy when I couldn't get my vzw retail note 3 to play nice with my chromecast. HTC one, no problem. IPhones 5 and 5s, no problem. Nexus 7 (2013), iPad air, no problem. I too have wondered in frustration how it could be possible that a flagship device from a company as high profile as Samsung (only the #1 android device maker in the world) could put out products with such major problems. I'd say that inability to maintain a stable WiFi connection is a pretty significant shortcoming in a device that is essentially a vehicle to access the internet. It's things like this that allow fanboys to say "apple stuff just works." Because it does. Apple has trained to consumers to expect that things will 'just work'. And why shouldn't they?
And while you're at it Samsung, fix the audio stuttering with the screen off. Jeez!
Sent from my SM-N900V using Tapatalk
oktrav said:
+1000000
I thought I was going crazy when I couldn't get my vzw retail note 3 to play nice with my chromecast. HTC one, no problem. IPhones 5 and 5s, no problem. Nexus 7 (2013), iPad air, no problem. I too have wondered in frustration how it could be possible that a flagship device from a company as high profile as Samsung (only the #1 android device maker in the world) could put out products with such major problems. I'd say that inability to maintain a stable WiFi connection is a pretty significant shortcoming in a device that is essentially a vehicle to access the internet. It's things like this that allow fanboys to say "apple stuff just works." Because it does. Apple has trained to consumers to expect that things will 'just work'. And why shouldn't they?
And while you're at it Samsung, fix the audio stuttering with the screen off. Jeez!
Sent from my SM-N900V using Tapatalk
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Seriously my galaxy note one was hella stable compared to this locked down piece of garbage
Sent from my SM-N900V using XDA Premium HD app
throw in about no stock files for developer edition too please lol
toddnbrown said:
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
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macdroid01 said:
This makes me wonder whether indeed I should get a Dev edition Note 3... until this is resolved...
Another reason this is unacceptable is many people do not have access to router settings in corporate environments. This should be embarrassing to Samsung. Imagine their reputation when in a meeting someone says oh sorry, I can't connect to WiFi I have a crappy Samsung. Then another guy says oh, that sucks. I have an iPhone it works just fine. Hm. They need to get their crap straight on this and not ignore it like Apple and go all "you're holding it wrong" on us. This thread should be enough for the engineering team to start from and fix this issue permanently.
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I agree that the technology should be automated in the sense of pairing frequencies after scanning for the best one. Until then, all ya can do is be grateful that wireless even exists compared to a decade ago's technology, it's still in overall infancy stage.
platinumrims said:
So do you guys notice a difference in performance or is it just words telling you something is wrong while it's working fine? What if Samsung is the only one trying to help and others just mute the warnings
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It's just a notification that remains stickied in the notification drawer if at ANY point in your connection it is recognized as unstable. Really, the whole "issue" is blown out of proportion to me since it works as normal and you wouldn't know of any difference if it just didn't report anything like other Android phones.