January 13, 2014
Mr. Gregory Lee
President and CEO
Samsung Electronics North America
Samsung Telecommunications America
85 Challenger Road
Ridgefield Park, NJ. 07660
Dear Mr. Lee:
You are surely aware by now of the many WIFI and instability problems reported on the web regarding the Samsung Galaxy S and Note Smartphones. These appear to be independent of carrier, but may be related to Android 4.3.
I myself have spent about 20 hours tracing WIFI instability problems on my Verizon Note 3 including all the cookbook suggestions on the web, as well as installation of a new router and modem. None worked for me until I turned off the Bluetooth function – a temporary solution at best.
As an electrical engineer I understand the complexities of hardware and software interactions, as well as the potential interactions of RF devices sharing the 2.4 GHz band. However, the problems with your devices are now likely consuming tens of thousands of user plus customer service hours, on what may be futile trails. This wasted time and frustration could be avoided.
I think the honorable thing to do would be for Samsung to broadly acknowledge that they are having these problems, announce that they have a top team working on it, forecast a time frame when they may have a repair, and suggest temporary fixes for those who can’t wait and need them immediately. For many people this would suffice, since your strong reputation would be enough to give them confidence that help is on the way. In effect, this makes Samsung a hero rather than a villain.
Unless you do this, you will face a growing backlash from increasingly frustrated users who feel their time is being wasted by a company that wants to hide the issue.
Sincerely,
Steven M. Baer MSEE
steve181 said:
January 13, 2014
Mr. Gregory Lee
President and CEO
Samsung Electronics North America
Samsung Telecommunications America
85 Challenger Road
Ridgefield Park, NJ. 07660
Dear Mr. Lee:
You are surely aware by now of the many WIFI and instability problems reported on the web regarding the Samsung Galaxy S and Note Smartphones. These appear to be independent of carrier, but may be related to Android 4.3.
I myself have spent about 20 hours tracing WIFI instability problems on my Verizon Note 3 including all the cookbook suggestions on the web, as well as installation of a new router and modem. None worked for me until I turned off the Bluetooth function – a temporary solution at best.
As an electrical engineer I understand the complexities of hardware and software interactions, as well as the potential interactions of RF devices sharing the 2.4 GHz band. However, the problems with your devices are now likely consuming tens of thousands of user plus customer service hours, on what may be futile trails. This wasted time and frustration could be avoided.
I think the honorable thing to do would be for Samsung to broadly acknowledge that they are having these problems, announce that they have a top team working on it, forecast a time frame when they may have a repair, and suggest temporary fixes for those who can’t wait and need them immediately. For many people this would suffice, since your strong reputation would be enough to give them confidence that help is on the way. In effect, this makes Samsung a hero rather than a villain.
Unless you do this, you will face a growing backlash from increasingly frustrated users who feel their time is being wasted by a company that wants to hide the issue.
Sincerely,
Steven M. Baer MSEE
Click to expand...
Click to collapse
Dear Mr. Baer:
Sounds good buddy, keep it to your blog posts though.
Sincerely,
Mr. Cabra
getting this off the top of my head but I think you want to take you letter and send them out executive email carpet bombing where u email all the head honchos at that monster company samsung
United states division will probably get you something if you contact a director or something
who knows
would be interesting if everyone who signed the petition emailed n' carpet bombed em
can you imagine their inboxes getting flooded
I'D LOVE IT
After fixing my own and helping others in threads with WiFi instability issues, a solid fix is to adjust the channel of the frequency within your router settings to match your device/phone/laptop
Also if you go barely out of range/back in/flutter the WiFi connection you will get this message
Thanks for sending a letter to Samsung for us though, not many ppl put in the effort
lmike6453 said:
After fixing my own and helping others in threads with WiFi instability issues, a solid fix is to adjust the channel of the frequency within your router settings to match your device/phone/laptop
Also if you go barely out of range/back in/flutter the WiFi connection you will get this message
Thanks for sending a letter to Samsung for us though, not many ppl put in the effort
Click to expand...
Click to collapse
Have you got a how to thread about this? I know how to change channels on router but how do I know which match the note 3?
Beamed from my Galaxy Note 3
recDNA said:
Have you got a how to thread about this? I know how to change channels on router but how do I know which match the note 3?
Beamed from my Galaxy Note 3
Click to expand...
Click to collapse
Every router we'll be different so the web console interface will be unique per router model.
You want to login to your router via Google chrome or IE, and navigate to something along the lines of Wi-Fi channel frequency.
There should be a range from 1-11 "channels" and you want to try one at a time. Yours could be different than mine depending on interference around you.
I hope this kinda makes sense. This also applies to general networking if your laptop Wi-Fi signal is weak sauce
Sent from my SM-N900V using XDA Premium 4 mobile app
Thanks. I'm aware of the process. I thought there might be 1 or 2 specific channels that work best with Note 3. Through trial and error I do have a good connection. I just wondered if there was a better method than I used because it took quite a while.
Beamed from my Galaxy Note 3
What kind of routers are people using when they get this message? I've only gotten it once since having the phone on some random wifi network and the signal was dropping in and out
recDNA said:
Thanks. I'm aware of the process. I thought there might be 1 or 2 specific channels that work best with Note 3. Through trial and error I do have a good connection. I just wondered if there was a better method than I used because it took quite a while.
Click to expand...
Click to collapse
lmike6453 said:
There should be a range from 1-11 "channels" and you want to try one at a time. Yours could be different than mine depending on interference around you.
Click to expand...
Click to collapse
Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
recDNA you are not alone, I too thought lmike6453's post made it sound like he had some secret info about the Note 3 working best on a certain channel or something like that. No worries!
Thanks for this. Hope to see the response. Anyone ever buy a Samsung device from Asia, etc. and try to connect to your USA home Wi-Fi, only to find out your device doesn't recognize the region code? Yeah, lame. Almost as lame as releasing the international note 3 region locked, and LTE version not compatible with AT&T LTE bands. OK, I will stop veering off topic, here. Please post any response to this great letter.
platinumrims said:
What kind of routers are people using when they get this message? I've only gotten it once since having the phone on some random wifi network and the signal was dropping in and out
Click to expand...
Click to collapse
I've never had the message pop-up and I've had my Note 3 since the release day.
Jackseric said:
Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
Click to expand...
Click to collapse
Here's the play store app link for the Wifi Analyzer app (farproc).
Doing an occupied channel assessment like this is definitely a good practice for avoiding interference from other WiFi APs; but keep in mind that due to channel overlap a three-channel separation is best. Because of the pervasiveness of WiFi, it may be impossible to find such a "quiet channel" arrangements, though. In such cases though it is useful to at least avoid the same channels that the strongest nearby APs are using. A lot of consumer WiFi routers use default channels assignments of 3, 6, or 9 (so that folks that leave their APs with default settings always end up 3 channels apart from other "defaulters"... two-thirds of the time ). That suggests that if you are in an area with lots of WiFi (maybe an apartment building or something) try to get 2 channels away (1, 4 or 5, 7 or 8, 11) - at least the interference will be diminished a little bit.
There is one big problem with WiFi scanners though - they don't give a single clue about RF interference by non-WiFi devices in the ISM band(s). Microwave ovens, portable phones, baby monitors, bluetooth devices, yada yada yada. Perhaps there is a way to infer from re-transmission statistics whether or not one channel is better than another, but I'm not sure if such apps even exist, and due to the burst-like nature of many forms of interference (who runs their Microwave oven all day long?), you might have to observe a lot of data to figure something like that out.
Some of the statistics in this Cisco article ("Top 20 Myths of WiFi Interference") are rather startling; worth a look.
@steve181
Good luck getting any response from Samsung or Verizon. Not because I'm a cynic or anything, but because WiFi operates in a uncontrolled, free-for-all radio space which is basically a giant experiment started by the FCC. The fact that it operates at all - or even most of the time - is hardly some kind of guarantee that it will work in all scenarios.
They (Samsung/Verizon) are not going to come over to your house to find out what is wrong.
And the fact that you can find isolated reports of problems scattered across the internet is not a reliable metric of the incidence rate of problems. That's an "availability bias" problem with the data you have to work with. People with trouble go looking for solutions and people that don't have problems... don't. There might be widespread problems or only rare ones - neither you nor I have the data to support either of those hypotheses with any credibility, though.
The 802.11 protocols are extremely complicated and sophisticated - and complex, sophisticated protocols are good breeding grounds for interop problems (software bugs due to differences in protocol interpretation). It takes at least two to tango (the STA and the AP), and a bug could be on either side. Throw in uncontrolled interference from other random electronic devices, and who is to say that "this is Vendor A's fault" without any due diligence. ("Well, my other devices don't do this" is hardly proof of much - it's just a suspicion or hypothesis at best)
Don't like the results you are getting? Get a different phone, router, or neighborhood. Or fiddle with some settings on them until they work. Yeah it sucks and is a huge drain of time; but practically speaking those are the only alternatives when you run into a WiFi problem.
I once encountered an IT infrastructure bug that was a three-vendor bug: it only occurred with a specific client OS, a specific AntiVirus software release, and a specific vendor's multi-protocol (SMB/NFS) file server. Imagine what that was like trying to get any of the involved vendors to engage. Every WiFi issue has exactly the same 3-fold problem resolution tree: is the problem (a) the STA, (b) the AP, or (c) uncontrolled crap in the area?
good luck
Jackseric said:
Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
recDNA you are not alone, I too thought lmike6453's post made it sound like he had some secret info about the Note 3 working best on a certain channel or something like that. No worries!
Click to expand...
Click to collapse
Funny, I had wifi analyzer but there was no congestion on any channel so I just used trial and error. I have very secure and fast wifi now. I do think I have an excellent router though. Fairly new with lots of options.
Beamed from my Galaxy Note 3
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
toddnbrown said:
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
Click to expand...
Click to collapse
This makes me wonder whether indeed I should get a Dev edition Note 3... until this is resolved...
Another reason this is unacceptable is many people do not have access to router settings in corporate environments. This should be embarrassing to Samsung. Imagine their reputation when in a meeting someone says oh sorry, I can't connect to WiFi I have a crappy Samsung. Then another guy says oh, that sucks. I have an iPhone it works just fine. Hm. They need to get their crap straight on this and not ignore it like Apple and go all "you're holding it wrong" on us. This thread should be enough for the engineering team to start from and fix this issue permanently.
So do you guys notice a difference in performance or is it just words telling you something is wrong while it's working fine? What if Samsung is the only one trying to help and others just mute the warnings
+1000000
I thought I was going crazy when I couldn't get my vzw retail note 3 to play nice with my chromecast. HTC one, no problem. IPhones 5 and 5s, no problem. Nexus 7 (2013), iPad air, no problem. I too have wondered in frustration how it could be possible that a flagship device from a company as high profile as Samsung (only the #1 android device maker in the world) could put out products with such major problems. I'd say that inability to maintain a stable WiFi connection is a pretty significant shortcoming in a device that is essentially a vehicle to access the internet. It's things like this that allow fanboys to say "apple stuff just works." Because it does. Apple has trained to consumers to expect that things will 'just work'. And why shouldn't they?
And while you're at it Samsung, fix the audio stuttering with the screen off. Jeez!
Sent from my SM-N900V using Tapatalk
oktrav said:
+1000000
I thought I was going crazy when I couldn't get my vzw retail note 3 to play nice with my chromecast. HTC one, no problem. IPhones 5 and 5s, no problem. Nexus 7 (2013), iPad air, no problem. I too have wondered in frustration how it could be possible that a flagship device from a company as high profile as Samsung (only the #1 android device maker in the world) could put out products with such major problems. I'd say that inability to maintain a stable WiFi connection is a pretty significant shortcoming in a device that is essentially a vehicle to access the internet. It's things like this that allow fanboys to say "apple stuff just works." Because it does. Apple has trained to consumers to expect that things will 'just work'. And why shouldn't they?
And while you're at it Samsung, fix the audio stuttering with the screen off. Jeez!
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Seriously my galaxy note one was hella stable compared to this locked down piece of garbage
Sent from my SM-N900V using XDA Premium HD app
throw in about no stock files for developer edition too please lol
toddnbrown said:
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
Click to expand...
Click to collapse
macdroid01 said:
This makes me wonder whether indeed I should get a Dev edition Note 3... until this is resolved...
Another reason this is unacceptable is many people do not have access to router settings in corporate environments. This should be embarrassing to Samsung. Imagine their reputation when in a meeting someone says oh sorry, I can't connect to WiFi I have a crappy Samsung. Then another guy says oh, that sucks. I have an iPhone it works just fine. Hm. They need to get their crap straight on this and not ignore it like Apple and go all "you're holding it wrong" on us. This thread should be enough for the engineering team to start from and fix this issue permanently.
Click to expand...
Click to collapse
I agree that the technology should be automated in the sense of pairing frequencies after scanning for the best one. Until then, all ya can do is be grateful that wireless even exists compared to a decade ago's technology, it's still in overall infancy stage.
platinumrims said:
So do you guys notice a difference in performance or is it just words telling you something is wrong while it's working fine? What if Samsung is the only one trying to help and others just mute the warnings
Click to expand...
Click to collapse
It's just a notification that remains stickied in the notification drawer if at ANY point in your connection it is recognized as unstable. Really, the whole "issue" is blown out of proportion to me since it works as normal and you wouldn't know of any difference if it just didn't report anything like other Android phones.
Related
Hello everyone. This is my first post on XDA. I've been lurking for a month or two, and have decided that XDA is the place to be!
I've had my Bolt since April, and like many others I am very frustrated with it. The OTA back in May/June, the one that caused all the random resets, made me start exploring and discovering this thing called 'rooting'. Back then I felt that rooting was a risk I didn't want to take, yet. It reminded me a lot of my Dish Network days, where keeping up with ECM's was an ongoing hell, and I just didn't want to go back there. The OTA after that fixed the resets, and bought some time while I researched rooting.
For the most part, it seems like most of the problems are software related, and the hardware is just being held hostage by crappy coding. BUT, it also seems like most every TBolt owner is on their third device because of hardware issues. I don't want to trade up for a less-than-new device. I did go through an authorized reseller, and bought a year-long, no questions asked warranty, so I can play that card if needed.
My dilemma is that I am ready to root, but if I have bad hardware, I want to return an un-screwed with device. I know that I can unroot, but it would be my luck that it wouldn't go well. And believe me that I considered modding it just to see if it is the hardware or not.
ISSUES: I have various quirky things going on that are obvious software problems, like texts going to the wrong people, butt-dialing (once), CPU lock-ups, erratic scrolling (browsers mostly), software lags, etc.. I think the touch screen, though hardware, is controlled through SenseUI, which has really contributed to my wanting to go with AOSP. The biggest issue I have is with the data connection. I've read a lot of threads on this that have ended in numerous solutions. The most common culprits seem to be the SIM card and the battery cover (idiot design btw). Regardless of whether I am in a good coverage area or not, I have the classic ... 3G..1X..3G..nothing..1X..1X..1X..nothing..3G..nothing..1X..etc. This was really terrible before one of the OTA's, after which it seemed to settle down. I've also experimented with the modem settings, and also the radio settings. CDMA auto PRL works best. Still unsure about the modem settings. Currently I have CDMA only for preferred mode, Enable for Rev A., and Disabled for 1X diversity. I still experiment with these settings, but don't really see much difference. A detailed guide to those settings would be really kick-ass. One day, my phone wouldn't let me make or receive voice calls. Somehow, a setting changed that set it for EVDO only, really strange.
I use Easy-Tether, and have recently been using a Wilson dual-band repeater/amp. I have also found a most excellent app called RF Signal Tracker, which gives me separate RF meters for voice and data, and also shows the state of the SIM card when toggling Airplane mode. I live a little bit out of the city, so I know that serving towers might be causing some headache. With the Wilson, both meters are around -72dbm, which is decent. In town, without the Wilson, it's a little better, around -66dbm. I will stare at this this thing and watch the EVDO meter bottom out at -120dbm and then bounce back. Sometimes it will stay on 1X (for hours probably if I let it), requiring a reboot (or airplane toggle, it varies). Sometimes, while using ET, the signal strength will be awesome, but I get connection errors like it's not even hooked up, or I'll be typing a lengthy post and when submitting I'll get a Connection_Reset error. Sometimes the throughput will blaze (even while streaming), sometimes I'm reaching for a hammer. I have also found that "It works...if i use it," meaning that a data session might start out crappy, but will stabilize. There are times when the data connection is crappy, and rebooting the phone will fix it. And of course, there are many days with no issues at all.
With a hundred different combinations, I can find no rhyme or reason why this handset cannot maintain a data connection with consistency. I'm leaning toward software, but I still can't tell. Others with this problem had their SIM card replaced, which worked, but maybe it was just the battery cover. Is there a fool-proof test I can do that will troubleshoot this? Another possibility might be Big Red Brother compelling me to buy a Nexus.
And: 2.2.1
BB: 1.39.00.0627r
K: 2.6.32.21-g0606a3a
Build: 1.70.605.0
Pete said:
Hello everyone. This is my first post on XDA. I've been lurking for a month or two, and have decided that XDA is the place to be!
I've had my Bolt since April, and like many others I am very frustrated with it. The OTA back in May/June, the one that caused all the random resets, made me start exploring and discovering this thing called 'rooting'. Back then I felt that rooting was a risk I didn't want to take, yet. It reminded me a lot of my Dish Network days, where keeping up with ECM's was an ongoing hell, and I just didn't want to go back there. The OTA after that fixed the resets, and bought some time while I researched rooting.
For the most part, it seems like most of the problems are software related, and the hardware is just being held hostage by crappy coding. BUT, it also seems like most every TBolt owner is on their third device because of hardware issues. I don't want to trade up for a less-than-new device. I did go through an authorized reseller, and bought a year-long, no questions asked warranty, so I can play that card if needed.
My dilemma is that I am ready to root, but if I have bad hardware, I want to return an un-screwed with device. I know that I can unroot, but it would be my luck that it wouldn't go well. And believe me that I considered modding it just to see if it is the hardware or not.
ISSUES: I have various quirky things going on that are obvious software problems, like texts going to the wrong people, butt-dialing (once), CPU lock-ups, erratic scrolling (browsers mostly), software lags, etc.. I think the touch screen, though hardware, is controlled through SenseUI, which has really contributed to my wanting to go with AOSP. The biggest issue I have is with the data connection. I've read a lot of threads on this that have ended in numerous solutions. The most common culprits seem to be the SIM card and the battery cover (idiot design btw). Regardless of whether I am in a good coverage area or not, I have the classic ... 3G..1X..3G..nothing..1X..1X..1X..nothing..3G..nothing..1X..etc. This was really terrible before one of the OTA's, after which it seemed to settle down. I've also experimented with the modem settings, and also the radio settings. CDMA auto PRL works best. Still unsure about the modem settings. Currently I have CDMA only for preferred mode, Enable for Rev A., and Disabled for 1X diversity. I still experiment with these settings, but don't really see much difference. A detailed guide to those settings would be really kick-ass. One day, my phone wouldn't let me make or receive voice calls. Somehow, a setting changed that set it for EVDO only, really strange.
I use Easy-Tether, and have recently been using a Wilson dual-band repeater/amp. I have also found a most excellent app called RF Signal Tracker, which gives me separate RF meters for voice and data, and also shows the state of the SIM card when toggling Airplane mode. I live a little bit out of the city, so I know that serving towers might be causing some headache. With the Wilson, both meters are around -72dbm, which is decent. In town, without the Wilson, it's a little better, around -66dbm. I will stare at this this thing and watch the EVDO meter bottom out at -120dbm and then bounce back. Sometimes it will stay on 1X (for hours probably if I let it), requiring a reboot (or airplane toggle, it varies). Sometimes, while using ET, the signal strength will be awesome, but I get connection errors like it's not even hooked up, or I'll be typing a lengthy post and when submitting I'll get a Connection_Reset error. Sometimes the throughput will blaze (even while streaming), sometimes I'm reaching for a hammer. I have also found that "It works...if i use it," meaning that a data session might start out crappy, but will stabilize. There are times when the data connection is crappy, and rebooting the phone will fix it. And of course, there are many days with no issues at all.
With a hundred different combinations, I can find no rhyme or reason why this handset cannot maintain a data connection with consistency. I'm leaning toward software, but I still can't tell. Others with this problem had their SIM card replaced, which worked, but maybe it was just the battery cover. Is there a fool-proof test I can do that will troubleshoot this? Another possibility might be Big Red Brother compelling me to buy a Nexus.
And: 2.2.1
BB: 1.39.00.0627r
K: 2.6.32.21-g0606a3a
Build: 1.70.605.0
Click to expand...
Click to collapse
You need to research cellular technology. All the signal amps in the world aren't going to make for a stable lte signal unless they're smart enough to unpack the packets and lie about transmission data. That said, pretty much all your issues sound software related. Some of what you call hardware problems cannot be randomly duplicated by hardware failure or even accurately diagnosed without some knowledge and experience. Restoring to stock is easy and quite reliable. Some do it once or twice a week. I have guides in my thread.
Thank you for the response. I confirmed that it was software. I took it to the reseller and found out that even though I took two OTAs this year, the radio never updated, and was still on the original from the release. I'm at 2.3.4 now, with a stable radio. Feeling like I'll take that plunge, now that I know the hardware is good.
BB: 1.48.00.0906w_1, 0.01.78.0906w_2
K: 2.6.35.10
Build: 2.11.605.5
All,
I am open to suggestions on what to do with my prime. Some background:
I bought it because I wanted an Android table that I didn't have to hack to make work and that I didn't have to keep plugged in all the time. I had a Viewsonic Gtablet and that was such a turd I was totally disgusted with having to support it anytime I wanted to use it. I just wanted it to work, but as I am an Engineer by trade I liked the flexiblity that came with an Android tablet vs an iPad.
I was one of the early ones to get the prime, and as such I thoroughly tested everything, screen bleed, dead pixels, battery, bluetooth, wireless, GPS, the whole 9 yards. Then I got the patch that came out around New Years Day and never got GPS back. I called support and they wanted me to send it in for at least 7 days. I found that to be ridiculous and decided to live with it. I got hopeful that as other people got theirs working with newer patches mine would too.
I just got the new patch the other day, still no GPS and as I was trying to use my tablet tonight, it was slower than dirt. I run a speed test and I get 1.5Mbps down, and I pull out my phone and run a speed test over wireless (802.11, not 4G) and I get 15Mbps down. Ran the same tests a few times with consistent results.
I just want a tablet that works and everything works as it should. I don't want an Apple product as I take long flights and like to be able to watch mkvs as well as a couple of other things Apple doesn't do easily. I really thought my Prime would be the solution for me.
So your thoughts on my options:
Return it to ASUS for service, how likely am I to be satisified with those results?
I see that there is a potential fix for GPS, is there one for WIFI? I don't want to hack it to get my stuff to work, but it is an option.
Sell it and buy an Apple Product.
My wife has an iPad and anytime I have issues with my Prime, I pick hers up and it just rocks and rolls. I really like Android and the features it offers over an iOS device, not to mention I really HATE iTunes.
Thanks in advance,
Kevin
I understand about itunes, it drove my away from apple also. But it seems as if the Prime really isn't the tablet for you. I don't know if its just hardware or bad luck, either way I sorry to hear your having problems.
I don't think anyone can make the decision as to what you should do, however it seems as if you have made up your mind already. If you think ipad is a better solution then that might be the better pad for you. Good luck.
unlock it, throw a custom rom on it. worries will be over
IMO, try to return it for a device with C20 or above on the serial number.
Check and see if you can get an exchange, or refund. Refund is probably the better idea over exchange.
For GPS.. if the feature is important to you, Transformer Prime simply isn't the right tablet for you. Look for other alternatives .....
As for WIFI:
http://www.anandtech.com/show/5688/apple-ipad-2012-review/18
It could just be Anandtech's Prime (however, mine is similar to Annandtech.. slightly better or worse on each given day)... but either way, you will be taking a chance if you wish to re-purchase Transformer Prime.
shinzz said:
Check and see if you can get an exchange, or refund. Refund is probably the better idea over exchange.
For GPS.. if the feature is important to you, Transformer Prime simply isn't the right tablet for you. Look for other alternatives .....
As for WIFI:
http://www.anandtech.com/show/5688/apple-ipad-2012-review/18
It could just be Anandtech's Prime (however, mine is similar to Annandtech.. slightly better or worse on each given day)... but either way, you will be taking a chance if you wish to re-purchase Transformer Prime.
Click to expand...
Click to collapse
Why is GPS so important? If you really have this device mounted in your car, you should be shot. A 10 inch screen has no place in your car. Look at the road, for christ. Buy a decent smartphone that has GPS. There's really no reason for a tablet to have GPS anymore, with the Wifi system.
Sent from my Transformer Prime TF201
here is my suggestion~
Prime isn't perfect, nor the new ipad is and its hard for every user to expect its do all the things it supposed to do (I know its on the spec and we all want it working fine... but u know ipad wasn't perfect too, though it came with a extra egg-cooking function which is not on the spec list) I guess in other few patches, Prime will finally work the way u want it be, but u know, getting other tablet may disappoint u in other ways as well. chances are always there~
so if u really want GPS then refund it~
if u can bear the difference of 1.5 mbps and 15 mbps, then it worth the wait ~
kjp1231 said:
All,
I am open to suggestions on what to do with my prime. Some background:
I bought it because I wanted an Android table that I didn't have to hack to make work and that I didn't have to keep plugged in all the time. I had a Viewsonic Gtablet and that was such a turd I was totally disgusted with having to support it anytime I wanted to use it. I just wanted it to work, but as I am an Engineer by trade I liked the flexiblity that came with an Android tablet vs an iPad.
I was one of the early ones to get the prime, and as such I thoroughly tested everything, screen bleed, dead pixels, battery, bluetooth, wireless, GPS, the whole 9 yards. Then I got the patch that came out around New Years Day and never got GPS back. I called support and they wanted me to send it in for at least 7 days. I found that to be ridiculous and decided to live with it. I got hopeful that as other people got theirs working with newer patches mine would too.
I just got the new patch the other day, still no GPS and as I was trying to use my tablet tonight, it was slower than dirt. I run a speed test and I get 1.5Mbps down, and I pull out my phone and run a speed test over wireless (802.11, not 4G) and I get 15Mbps down. Ran the same tests a few times with consistent results.
I just want a tablet that works and everything works as it should. I don't want an Apple product as I take long flights and like to be able to watch mkvs as well as a couple of other things Apple doesn't do easily. I really thought my Prime would be the solution for me.
So your thoughts on my options:
Return it to ASUS for service, how likely am I to be satisified with those results?
I see that there is a potential fix for GPS, is there one for WIFI? I don't want to hack it to get my stuff to work, but it is an option.
Sell it and buy an Apple Product.
My wife has an iPad and anytime I have issues with my Prime, I pick hers up and it just rocks and rolls. I really like Android and the features it offers over an iOS device, not to mention I really HATE iTunes.
Thanks in advance,
Kevin
Click to expand...
Click to collapse
Well if you can live a few months without a tablet, return it and wait for the infinity... It should resolve most of the issues.
rorytmeadows said:
Why is GPS so important? If you really have this device mounted in your car, you should be shot. A 10 inch screen has no place in your car. Look at the road, for christ. Buy a decent smartphone that has GPS. There's really no reason for a tablet to have GPS anymore, with the Wifi system.
Sent from my Transformer Prime TF201
Click to expand...
Click to collapse
Amen!!, This should be stickied and placed in bold. Anybody who buys a wifi device (like the Prime) that would have to be tethered to another device with a cell radio (like a cell phone) to be used properly, but complains that the GPS won't work, needs to rethink the purpose for a wifi tablet.
GPS on a tablet is a gimmick feature at best and I don't blame Asus for removing it from spec. It certainly isn't worth the headache it has casued.
ill1 said:
Amen!!, This should be stickied and placed in bold. Anybody who buys a wifi device (like the Prime) that would have to be tethered to another device with a cell radio (like a cell phone) to be used properly, but complains that the GPS won't work, needs to rethink the purpose for a wifi tablet.
GPS on a tablet is a gimmick feature at best and I don't blame Asus for removing it from spec. It certainly isn't worth the headache it has casued.
Click to expand...
Click to collapse
Part of the problem with the Prime forum is ill-informed posts like this one, and the post that prompted it. Note, I'm not singling out the individual posters here as this seems to be a very common sentiment on the Prime forum these days, but just using these posts as an example.
There are many reasons why someone might want GPS on their WiFi only tablet beyond navigation, and even if you did want to use it for navigation in a vehicle, there is absolutely *no* requirement for it to be tethered if you have offline maps.
There are plenty of apps out there that rely on GPS for things like marine navigation, hiking, geo-tagging photos etc that don't need data access, but require having working GPS. Something like the Prime with its IPS+ screen is ideal for those sorts of uses, *if* the GPS worked correctly. Saying that it is a "gimmick feature", or doesn't matter because the WiFi iPad doesn't have it, is patently absurd.
Ok, so Asus have stopped advertising the Prime as having GPS, but that doesn't help those who purchase the Prime beforehand, or those like the OP who had functioning GPS which was nerfed by an update.
It's incredibly short-sighted to just assume that because *you* don't have a use for GPS on a WiFi tablet, no one else does.
Can we please stop with attacking people who just want their tablets to work as they expected?
Regards,
Dave
foxmeister said:
Part of the problem with the Prime forum is ill-informed posts like this one, and the post that prompted it. Note, I'm not singling out the individual posters here as this seems to be a very common sentiment on the Prime forum these days, but just using these posts as an example.
There are many reasons why someone might want GPS on their WiFi only tablet beyond navigation, and even if you did want to use it for navigation in a vehicle, there is absolutely *no* requirement for it to be tethered if you have offline maps.
There are plenty of apps out there that rely on GPS for things like marine navigation, hiking, geo-tagging photos etc that don't need data access, but require having working GPS. Something like the Prime with its IPS+ screen is ideal for those sorts of uses, *if* the GPS worked correctly. Saying that it is a "gimmick feature", or doesn't matter because the WiFi iPad doesn't have it, is patently absurd.
Ok, so Asus have stopped advertising the Prime as having GPS, but that doesn't help those who purchase the Prime beforehand, or those like the OP who had functioning GPS which was nerfed by an update.
It's incredibly short-sighted to just assume that because *you* don't have a use for GPS on a WiFi tablet, no one else does.
Can we please stop with attacking people who just want their tablets to work as they expected?
Regards,
Dave
Click to expand...
Click to collapse
Thank you Dave, couldn't have said it better myself.
I didn't buy the tablet so that I could mount it on my dashboard and drive around with it. My previous tablet didn't have GPS, the Apple products do as does the original Transformer. When I pre-ordered mine GPS was listed as a feature and I expected it to work right. It did right out of the box until the first patch came, Asus doesn't recognize it as a hardware problem. GPS is not just for directions, there are quite a bit of applications out there that use Location Based Services and when you aren't connected to Wi-Fi, it would be nice that the GPS actually worked as GPS is a better at Location Based Services than Wi-Fi is.
I also bought a product that supports Wi-FI, accepting that 1.5Mbps down is not really an option.
I just want a product that works everytime I pick it up. The Gtablet was not that product as the ROMS were always in development, and there was always one feature or another not working. That is why when I bout the Prime I wanted a product that just worked.
Kevin
ill1 said:
I understand about itunes, it drove my away from apple also. But it seems as if the Prime really isn't the tablet for you. I don't know if its just hardware or bad luck, either way I sorry to hear your having problems.
I don't think anyone can make the decision as to what you should do, however it seems as if you have made up your mind already. If you think ipad is a better solution then that might be the better pad for you. Good luck.
Click to expand...
Click to collapse
Thank you ill,
I haven't made up my mind yet, I really really do not want an Apple product. I really want a functioning Android product. I was more posting to see what suggestions people had to get mine to be fully functioning as the product that was advertised and I bought.
Kevin
bk201doesntexist said:
IMO, try to return it for a device with C20 or above on the serial number.
Click to expand...
Click to collapse
returning it is not an option as this was a pre-order and I only had 30 days to return it. I got it the last week of December 2011.
Why not try the Samsung tab 10.1?
If GPS is a requirement, I'd go for a cheap bluetooth GPS, if you can find one that's compatible, and rely on a mobile hotspot if you need data on the road. That being said, I dunno if the bluetooth + wifi problem affects GPS in such a configuration. The Samsung tablet is also a good alternative...that, and a good Windows tablet can be overlaid with RoadRunner or other control and give you a car-oriented interface for Nav and control of music, etc. that rivals a lot of factory control systems. From what I've seen of what's available in android thus far, the options for a control interface in android don't come close to what's available for windows...
My combination of problems differs; I never had a usable GPS, but since the .15 update, I've had no GPS at all (no satellites). That, and the no serial issue, and the bluetooth (A2DP) drops out when streaming audio or video over wifi.
I'm thinking about an RMA, but I'm not encouraged by the reports of effectiveness for forum members that have gone through the process...I'm kinda waiting on the "big announcement" from Gary before I pass judgment on the RMA. I'm kinda hoping on being able to unlock the device at some point, and at least be able to load a custom ROM if I'm stuck with no OTA updates. In the mean time, the tablet makes a great media consumption device and game platform, and I'd like to explore the keyboard option in the near future.
To those with a problem with a car mount: You'd rather someone use a 4.5" Garmin or a dash-mount 7" factory nav? You do know that it's easier to glance at a larger screen when it comes to navigating, right? I don't suggest use of the tablet while driving: Pre-program your routes (and playlists for music) before you go, and pull over for geo-tagging or finding restaurants, etc....but there's no reason a tablet can't be used for in-car purposes, so long as you use a little common sense and foresight. I run a laptop with an in-dash touch screen (7") carputer system, it works fine this way.
GernBlanston said:
If GPS is a requirement, I'd go for a cheap bluetooth GPS, if you can find one that's compatible, and rely on a mobile hotspot if you need data on the road. That being said, I dunno if the bluetooth + wifi problem affects GPS in such a configuration. The Samsung tablet is also a good alternative...that, and a good Windows tablet can be overlaid with RoadRunner or other control and give you a car-oriented interface for Nav and control of music, etc. that rivals a lot of factory control systems. From what I've seen of what's available in android thus far, the options for a control interface in android don't come close to what's available for windows...
My combination of problems differs; I never had a usable GPS, but since the .15 update, I've had no GPS at all (no satellites). That, and the no serial issue, and the bluetooth (A2DP) drops out when streaming audio or video over wifi.
I'm thinking about an RMA, but I'm not encouraged by the reports of effectiveness for forum members that have gone through the process...I'm kinda waiting on the "big announcement" from Gary before I pass judgment on the RMA. I'm kinda hoping on being able to unlock the device at some point, and at least be able to load a custom ROM if I'm stuck with no OTA updates. In the mean time, the tablet makes a great media consumption device and game platform, and I'd like to explore the keyboard option in the near future.
To those with a problem with a car mount: You'd rather someone use a 4.5" Garmin or a dash-mount 7" factory nav? You do know that it's easier to glance at a larger screen when it comes to navigating, right? I don't suggest use of the tablet while driving: Pre-program your routes (and playlists for music) before you go, and pull over for geo-tagging or finding restaurants, etc....but there's no reason a tablet can't be used for in-car purposes, so long as you use a little common sense and foresight. I run a laptop with an in-dash touch screen (7") carputer system, it works fine this way.
Click to expand...
Click to collapse
I actually purchased cheap Bluetooth GPS to tether to my Prime. I personally find it annoying that I have to carry multiple device & charger... =/
This will ultimately depend on the user...
As for big announcement, don't expect a miracle or hardware "solution" provided by Asus (especially on GPS).
Btw, if the OP can wait.. there are other options.
Such as this one...
http://www.amazon.com/Acer-A510-10s...TWKA/ref=sr_1_1?ie=UTF8&qid=1333374516&sr=8-1
reNeglect said:
Well if you can live a few months without a tablet, return it and wait for the infinity... It should resolve most of the issues.
Click to expand...
Click to collapse
Returned mine to Amazon today and now eagerly awaiting the arrival of the Infinity so that I can buy it!
kjp1231 said:
returning it is not an option as this was a pre-order and I only had 30 days to return it. I got it the last week of December 2011.
Click to expand...
Click to collapse
You should be able to RMA it with Asus. If the unit they send as a replacement doesn't meet your needs, sell it on eBay. Even used you should have no problem getting $400-450 for it.
I haven't had any of the issues you have described aside from the poor GPS. WiFi works great, the tablet's performance is smooth and apps run fast with no issue. Also the latest update got rid of the annoying "Browser Not Responding" glitch after I did a factory reset.
FYI, GPS never really worked. It it seemed to either you hadn't really tested it, or the Prime was lying to you
If GPS is a necessary feature you will never be happy with the Prime. And yes, I also have an early model (BBOK) with GPS listed as a feature on the box.
almightywhacko said:
FYI, GPS never really worked. It it seemed to either you hadn't really tested it, or the Prime was lying to you
Click to expand...
Click to collapse
I tested my unit very thoroughly as soon as I got it out of the box. I was consistently getting a very fast lock on to at least 13 satellites inside my house. Not sure how the prime would have lied about that. Since the first update around January 1, I cannot get it to lock on to any sattelites outside my house in a field no matter how I hold the unit.
foxmeister said:
Part of the problem with the Prime forum is ill-informed posts like this one, and the post that prompted it. Note, I'm not singling out the individual posters here as this seems to be a very common sentiment on the Prime forum these days, but just using these posts as an example.
There are many reasons why someone might want GPS on their WiFi only tablet beyond navigation, and even if you did want to use it for navigation in a vehicle, there is absolutely *no* requirement for it to be tethered if you have offline maps.
There are plenty of apps out there that rely on GPS for things like marine navigation, hiking, geo-tagging photos etc that don't need data access, but require having working GPS. Something like the Prime with its IPS+ screen is ideal for those sorts of uses, *if* the GPS worked correctly. Saying that it is a "gimmick feature", or doesn't matter because the WiFi iPad doesn't have it, is patently absurd.
Ok, so Asus have stopped advertising the Prime as having GPS, but that doesn't help those who purchase the Prime beforehand, or those like the OP who had functioning GPS which was nerfed by an update.
It's incredibly short-sighted to just assume that because *you* don't have a use for GPS on a WiFi tablet, no one else does.
Can we please stop with attacking people who just want their tablets to work as they expected?
Regards,
Dave
Click to expand...
Click to collapse
I'm not singling out any individual posters either but since you used mine and noted the one that prompted my response then I'll respond to you.
On this forum I come across a lot of threads that get hijacked because of the GPS issue, it's a known problem Asus acknowledged it and took it off spec. You could always ask for a refund or sell it and get one that is better suited for your needs. It would be a completely different thing if Asus hadn't acknowledged it or worse just simply ignored it but they haven't.
No GPS is not an issue for me, but I understand it is for others however Asus has said it may not work properly and should not be considered in place of a professional GPS unit. There are other tablets that may be a better fit for users who need GPS . So I don't believe it's me who's being short sighted.
I never meant to attack anyone if you feel attacked I apologize but I stand by what I wrote.
I'm started this thread because it seems there are a lot of TF201 owners, like me, who feel that the GPS fix is good, but a WIFI fix would be better. Hopefully we can keep the feet to the fire and get some improvements here too.
My WIFI works very well in a 20 foot radius around the router. But step outside that bubble and it drops off significantly. I will need to buy a new access point to have good connectivity in the kitchen. That sucks.
Apparently the C3+ serial numbers are better, here's hoping. I've stayed positive about ASUS and the TF201 since December. Please ASUS, fix the WIFI, not the GPS.
Cheers.
I expressed my opinion in the "thread opened by Gary", it's not necessary to start another discussion here.
I wil folow the primary one.
http://forum.xda-developers.com/showthread.php?t=1537260
bimbobo said:
I expressed my opinion in the "thread opened by Gary", it's not necessary to start another discussion here.
Click to expand...
Click to collapse
Fair enough. But that thread is about general product updates, this is specifically addressing the issue that WIFI is more important than GPS.
Typical 21st century human behavior thx for an almost perfect product but we need MORE!
Not flaming just trashing around. Wifi is more important than GPS. Are wifi repeater that expensive? I'd just go ahead and buy one if that solve all your problems ^^
In my case wifi is good enough. Meaning its similar to my other devices like my phone. It could always be better but i think its as good as it gets with a mobile device that's so thin and made out of aluminum
-lukin- said:
I'm started this thread because it seems there are a lot of TF201 owners, like me, who feel that the GPS fix is good, but a WIFI fix would be better. Hopefully we can keep the feet to the fire and get some improvements here too.
My WIFI works very well in a 20 foot radius around the router. But step outside that bubble and it drops off significantly. I will need to buy a new access point to have good connectivity in the kitchen. That sucks.
Apparently the C3+ serial numbers are better, here's hoping. I've stayed positive about ASUS and the TF201 since December. Please ASUS, fix the WIFI, not the GPS.
Cheers.
Click to expand...
Click to collapse
I couldn't agree more.
Swap out older models with newer ones that apperrntly have better WiFi
Ever heard the saying you can't please everyone
GPS problems is affecting probably 99% of primes when wi-fi problems are affecting lets say 20%...as a company which would you adress first?
I have had a prime since day of release in UK & have stated on numerous occasions only problem I have is GPS. I do not do all these wi-fi speed tests, bench marks etc I think they just placebo, If you get low scores you are convinced tablet is slow & reverse for if you get high scores. I test my Prime by how it compares to my other products & yes my wi-fi is just as good as my neetbook,phone & old hannspad tablet
wow people are never happy. be glad that asus is actually doing something about the gps. its good to see that a company cares enough about its customers who have ALREADY bought their products to fix it up. i'm sure they will fix up wifi aswell. its good to have a responsive company.
Quit complaining and contact Gary directly. This thread is useless.
clouds5 said:
Typical 21st century human behavior thx for an almost perfect product but we need MORE!
Not flaming just trashing around. Wifi is more important than GPS. Are wifi repeater that expensive? I'd just go ahead and buy one if that solve all your problems ^^
In my case wifi is good enough. Meaning its similar to my other devices like my phone. It could always be better but i think its as good as it gets with a mobile device that's so thin and made out of aluminum
Click to expand...
Click to collapse
I don't think that it is practical to carry around a wifi repeater everywhere you go...
I agree and posted about this in another thread. While some people use GPS on a tablet, ALL people use wifi on a wifi only tablet.
Perhaps the wifi issue is not as easy and can only be fixed via a panel change. The C3 model apparently does have some bill of material changes for wifi internally, but this will not overcome the attenuation issue caused by the all aluminum back panel.
That said, Flub does have a point that GPS does not work well at all, but some are having better luck with wifi. I disagree on the 20%, but the point is still valid.
rushless said:
I agree and posted about this in another thread. While some people use GPS on a tablet, ALL people use wifi on a wifi only tablet.
Perhaps the wifi issue is not as easy and can only be fixed via a panel change. The C3 model apparently does have some bill of material changes for wifi internally, but this will not overcome the attenuation issue caused by the all aluminum back panel.
That said, Flub does have a point that GPS does not work well at all, but some are having better luck with wifi. I disagree on the 20%, but the point is still valid.
Click to expand...
Click to collapse
+1
Hmm... I wonder how much ASUS is dishing out per 'dongle'.
$10?
xGary said:
I don't think that it is practical to carry around a wifi repeater everywhere you go...
Click to expand...
Click to collapse
Actually for me it is... I have a WL330N3G for that purpose
The point of the OP is that by repairing the GPS, which was needed, they're still not out of the water yet.
And why should I have to buy an new AP if the device is supposed to work properly? I'll do it -- but it doesn't make the original problem right.
-lukin- said:
The point of the OP is that by repairing the GPS, which was needed, they're still not out of the water yet.
And why should I have to buy an new AP if the device is supposed to work properly? I'll do it -- but it doesn't make the original problem right.
Click to expand...
Click to collapse
You just signed you death sentence. HOW DARE YOU REQUEST A FULLY WORKING PRODUCT FROM ASUS!!??
FcUk gps, don't care much anyway, wifi location is good enough for most of the stuff, but poor wifi on a wifi ONLY device? It's like antenna on an old tv, usable once you fiddle around with it, but right pain in the ass, and god forbid to move it a millimetre.
I don't agree with people bashing you for starting this topic, its a good point.
I didn't exactly purchase this prime for its GPS, i like having the gps to update my location, etc., but I purchased it for its WIFI.
I own an HTC Sensation, which has a metal/plastic case. I receive a much stronger wifi signal with my phone than my prime.
I own an ASUS wifi-N dongle for one of my PCs. It would be awesome if I could use the dongle on my dock, I wouldn't mind that.
great news none the less as it apparently is not going to cost us anything.
http://www.slashgear.com/asus-offers-transformer-prime-owners-hardware-gps-fix-06221855/
Have anyone received an email notice from ASUS yet?
I can't remember, but I hoped I signed up to their website. I think I did when got my Prime 3 months ago.
flub said:
Ever heard the saying you can't please everyone
GPS problems is affecting probably 99% of primes when wi-fi problems are affecting lets say 20%...as a company which would you adress first?
I have had a prime since day of release in UK & have stated on numerous occasions only problem I have is GPS. I do not do all these wi-fi speed tests, bench marks etc I think they just placebo, If you get low scores you are convinced tablet is slow & reverse for if you get high scores. I test my Prime by how it compares to my other products & yes my wi-fi is just as good as my neetbook,phone & old hannspad tablet
Click to expand...
Click to collapse
I seriously doubt wifi on your prime is "as good as" your other devices. My prime is slower than every one of my other 9 devices in my house. I don't care about benchmarks...they only reaffirm what I already see in everyday use. Try streaming a 1080p or even a 720p more than 20 feet away from your router and you'll likely see a problem. Depending on where you are in your house and how big your house is, the problem will be worse for some.
On campus I can barely use wifi even though it works great on my Galaxy Nexus. I'm having to buy a repeater just for the Asus Transformer Prime. At only 2 rooms away it is unusable for anything but casual web browsing.
And don't get me started on bluetooth + wifi.
At this point, despite loving everything else about my prime, I would love to just return it but I am outside of my return policy by a good bit.
dalingrin said:
I seriously doubt wifi on your prime is "as good as" your other devices. My prime is slower than every one of my other 9 devices in my house. I don't care about benchmarks...they only reaffirm what I already see in everyday use. Try streaming a 1080p or even a 720p more than 20 feet away from your router and you'll likely see a problem. Depending on where you are in your house and how big your house is, the problem will be worse for some.
On campus I can barely use wifi even though it works great on my Galaxy Nexus. I'm having to buy a repeater just for the Asus Transformer Prime. At only 2 rooms away it is unusable for anything but casual web browsing.
And don't get me started on bluetooth + wifi.
At this point, despite loving everything else about my prime, I would love to just return it but I am outside of my return policy by a good bit.
Click to expand...
Click to collapse
Nope, it's just you.
My Wifi is just as good on my Asus notebook, actually better then my HP notebook and my G2 phone.
bluewr said:
Nope, it's just you.
My Wifi is just as good on my Asus notebook, actually better then my HP notebook and my G2 phone.
Click to expand...
Click to collapse
yup, all the other complaints on this forum and elsewhere are just me signed in under a different username.
I fail to see how your supposedly perfect TF201 means those that have hardware issues shouldn't complain.
1.) Has anyone with the "Bluetooth Problem" rooted their phone and found that it fixed the BT issue.
2.) Did the first OTA cause the BT problem on the Amaze.
I bought my HTC Amaze in January 2012. I didn't have my access to my Plantronic headsets at the time. Before I was able to test the Bluetooth on my Amaze, the first OTA came out. I did the update and all was good. Then my headsets came in and I tried them all (3 total -Voyager Pro HD and Explorer.) The range with the Voyager and Explorer was about 1-2 Ft. I basically had to hold the handset next to the Bluetooth headset. The Explorer had a better reception, but both headsets were distorted with the sound of static and would drop connection with a mere turn of the head. After ICS I now get about 8-10 Ft. with lots of static at anything over 3 feet.
My HD2 running CyanogenMod 7 still gets 30 ft. line of sight. And 15-20 through doors and walls.... I guess I'm spoiled.
Thanks for any answers guys.
Nope. Mine works. I have a jawbone prime. No issues with connection.
Sent From My HTC Amaze 4G Via Someone's Room
Maybe there's an issue with your BT antenna? It could be something as similar to the wifi fix (where you add a small piece of aluminum foil to the back of your case where the antenna is).
I have spent alot of time on the T-mo forum in the last few months. For the most part there seems to be a BT issue with at least "some" of the phones. When I updated to ICS the BT did without question get better. Not great.. but marked improvement. The fact that ICS made it better, along with a few posters stating that their phones BT worked fine prior to the first OTA but went bad after the update, led me to believe that the problem may be software related ...ergo the first OTA. The other people that are having this problem also saw a difference when they too updated to ICS.
One update "allegedly" messed up BT on the phone (some anyway) and another made the BT problem better. Strange....
hasoon2000 and kered424 are you guys running stock ROMs? I haven't rooted a custom ROM up to this point because I wasn't sure if it would actually fix the problem. That is why I was seeking a confimation or denial that rooting the phone would fix the problem. My dilemma is returning the phone. I have not unlocked the phone...but I did do the "Leaked ICS." But that is off topic...
I've been running stock for the longest time, but recently switched to NRG's stock-look rom. I've never had an issue with bluetooth (gb, ics, or nrg). When I was running stock, I was rooted, but I doubt rooting will fix your problem.
kered424 said:
I've been running stock for the longest time, but recently switched to NRG's stock-look rom. I've never had an issue with bluetooth (gb, ics, or nrg). When I was running stock, I was rooted, but I doubt rooting will fix your problem.
Click to expand...
Click to collapse
Thanks for you reply kered424.
I guess what I am really looking for is someone that actually recognized they had the problem and notice a change when rooting a custom ROM onto the phone. I may not find that person here...most people here root without need. I'm all about rooting...I have an HD2 that I still root (my digitizer just went out.) I just do not want to go through the hassle of rooting only to find out that it was the hardware and not the software. I would not even post about this and root the phone...if it were not for the marked impovement when I updated to "Leaked ICS."
It leaves me going: "Hardware?..software?...hardware?...software?"
From your description, it sounds like hardware. Have you tried the aluminum foil trick? That's the only thing I can think of.
Solution to Amaze 4G Bluetooth Issues. Possibly.
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
You are right...I could not find anything showing a diagram or pic of where the antenna is/are located. Hopefully somone will provide you with something. Have tried emailing HTC and outright asking for a diagram?
BlackeyedBandit said:
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
Click to expand...
Click to collapse
Still Still No Adequate Solution to Amaze 4G Bluetooth Issues.
badgerdave said:
You are right...I could not find anything showing a diagram or pic of where the antenna is/are located. Hopefully somone will provide you with something. Have tried emailing HTC and outright asking for a diagram?
Click to expand...
Click to collapse
Me too. I asked them for a service manual as I am a PC technician to let me figure it out but just like Toshiba laptops. Not a chance.
Update: Unfortunately my Bluetooth antenna mod/fix seems to only have solved the connectivity issue indoors as my headset still cuts out every few seconds outside and drops calls like crazy. I feel as though we've all been suckered by HTC as they will neither let us exchange for a smartphone that works properly or provide a solution to those of us who purchased this factory defective off the shelf phone.
I will still continue my efforts to find a way to enhance the antenna but I will probably never buy anything from HTC again seeing as how they've chosen to not deal with and dodge this widespread problem. T-mobile is no longer selling the Amaze that was the Sales person's response when I told them they were selling a defective product today at one of their stores, However, on the T-mobile website they are giving them away for free with new contracts. Those poor unfortunates that take them up on that offer who know no better.
I am going to demand a refund from either T-mobile or HTC but I doubt I will get one.
The salesman at T-mobile said "Nothing beats a wired headset." jerk!
Again I am sorry for jumping the gun but I was certain I had made a significant breakthrough in solving the Bluetooth problem on the Amaze.
BlackeyedBandit: I once read that the very first OTA is what messed up the Bluetooth on the Amaze. Unfortunately I am unable to comfirm this, or deny it. When I purchased my Amaze in Janaury 2012 my BT devices were being shipped to me. Before these devices got to me, my Amaze prompted me to do an update. I did it. When my BT devices arrived none of them had a range of more than 1-3 Ft. without static and/or terminated BT connection. When the ICS update came out the range increased to about 8-10 Ft.
I want to revert back the ROM that was first released to see if in fact it is better. But....I don't want to go through all those changes to find out it doesn't work any better. My phone is still completely stock...because I want to be able to return it soon. I love the phone and only want the BT to work in a manner that I have become accustomed to with HTC products. And to get the video stereo sound quality fixed too.
This is my second HTC device. The first was the HD2. It was a nightmare with WinMo 6.5 on it. I returned that thing 5 times and never got one that worked right. I eventually...with the help of xda members and others, learned the art of rooting. Once I got that down and rooted Andriod onto it, I was in love. I thought that even with all it's faults, HTC made an awesome device. I just needed to figure out how to "tune it up."
So I believed that the Amaze would be super awesome and looked forward to getting it. I feel let down because BT is a must for me. I'm not sure I will buy another HTC product either. This is the second time I have been burned.
BlackeyedBandit said:
Me too. I asked them for a service manual as I am a PC technician to let me figure it out but just like Toshiba laptops. Not a chance.
Update: Unfortunately my Bluetooth antenna mod/fix seems to only have solved the connectivity issue indoors as my headset still cuts out every few seconds outside and drops calls like crazy. I feel as though we've all been suckered by HTC as they will neither let us exchange for a smartphone that works properly or provide a solution to those of us who purchased this factory defective off the shelf phone.
I will still continue my efforts to find a way to enhance the antenna but I will probably never buy anything from HTC again seeing as how they've chosen to not deal with and dodge this widespread problem. T-mobile is no longer selling the Amaze that was the Sales person's response when I told them they were selling a defective product today at one of their stores, However, on the T-mobile website they are giving them away for free with new contracts. Those poor unfortunates that take them up on that offer who know no better.
I am going to demand a refund from either T-mobile or HTC but I doubt I will get one.
The salesman at T-mobile said "Nothing beats a wired headset." jerk!
Again I am sorry for jumping the gun but I was certain I had made a significant breakthrough in solving the Bluetooth problem on the Amaze.
Click to expand...
Click to collapse
This Piece of S was offered as a replacement to FIVE HTC Sensations, followed by a Samsung Galaxy S Blaze?, followed by THREE HTC Amazes...all in 11 months. WiFi doesn't work right. Bluetooth is practically useless on the Amaze, and worse when combined with WiFi. I've used it with three different high-end Bluetooth devices (Plantronics (best-I forget the name), Samsung's best, and the Motorola Sliver Elite. All work find with friends' phones when I've tried to troubleshoot. I've used several WiFi routers, access points, repeaters,etc...still the signals fluctuate, the sound warbles, and the calls get disconnected.
I have LITERALLY spent 49:25 hours on the phone with T-Mobile, and 16:30 hours on the phone with HTC. There has been no resolution. T-Mobile...offered...me...the option (get this...) to pay MORE money and get a different phone. I've spent countless hours on websites (I'm a software developer and systems integrator, so I know my way around) and was unable to get anything working. I've had to hold the phone...in my hand...about 1-2ft from my Bluetooth devices to get them to work at all.
The device is FULL of known issues. Bluetooth & WiFi being the only ones about which I care.
I've also gone back to the T-Mobile store twice (which dialing 611 or the 800-number tells you not to do...but after the HTC Sensation, and then the HTC Amaze issues, I had to choice but to go to the face-to-face supervisors and beg for help.) The first supervisor left T-Mobile and the second one "Jodi" was INCREDIBLY rude to me.
T-Mobile's 611/800-number "customer service" has three times not documented anything - and I was on the phone for 1:30 hours/each.
notperse said:
This Piece of S was offered as a replacement to FIVE HTC Sensations, followed by a Samsung Galaxy S Blaze?, followed by THREE HTC Amazes...all in 11 months. WiFi doesn't work right. Bluetooth is practically useless on the Amaze, and worse when combined with WiFi. I've used it with three different high-end Bluetooth devices (Plantronics (best-I forget the name), Samsung's best, and the Motorola Sliver Elite. All work find with friends' phones when I've tried to troubleshoot. I've used several WiFi routers, access points, repeaters,etc...still the signals fluctuate, the sound warbles, and the calls get disconnected.
I have LITERALLY spent 49:25 hours on the phone with T-Mobile, and 16:30 hours on the phone with HTC. There has been no resolution. T-Mobile...offered...me...the option (get this...) to pay MORE money and get a different phone. I've spent countless hours on websites (I'm a software developer and systems integrator, so I know my way around) and was unable to get anything working. I've had to hold the phone...in my hand...about 1-2ft from my Bluetooth devices to get them to work at all.
The device is FULL of known issues. Bluetooth & WiFi being the only ones about which I care.
I've also gone back to the T-Mobile store twice (which dialing 611 or the 800-number tells you not to do...but after the HTC Sensation, and then the HTC Amaze issues, I had to choice but to go to the face-to-face supervisors and beg for help.) The first supervisor left T-Mobile and the second one "Jodi" was INCREDIBLY rude to me.
T-Mobile's 611/800-number "customer service" has three times not documented anything - and I was on the phone for 1:30 hours/each.
Click to expand...
Click to collapse
Bro I think you have been extremely unlucky with the amaze. Although it does have some issues (capacitative light bleed, camera flash bleed, lower battery life than one would like, and slow development) most of these have been overcome to a great extent. If you are using a case you will have WiFi issues and possibly Bluetooth (I had WiFi issues with cover on, no BT issues) but that's fixible with a silver cigarette foil (or gold as well Iguess) placed in the battery back cover right beside the camera hole in the cover.
BlackeyedBandit said:
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
Click to expand...
Click to collapse
I too have the bluetooth connectivity issues. The only reference I could find to an "aluminum foil fix" was actually wifi antenna related. However, the thumbnail image is in this post by darll, 15th November 2011: (Wifi signal affected by phone case) in the Amaze 4g General forum.
BT MAC addresss
hasoon2000 said:
Nope. Mine works. I have a jawbone prime. No issues with connection.
Sent From My HTC Amaze 4G Via Someone's Room
Click to expand...
Click to collapse
Where does the bluetooth get it's MAC address from? (the one under settings/ about/hardware info/ bluetooth address)
chevycowboyusa said:
Where does the bluetooth get it's MAC address from? (the one under settings/ about/hardware info/ bluetooth address)
Click to expand...
Click to collapse
I think it is on the chip, but I'm not certain. It could also be programmed into the part of the phone firmware that is not touched when flashing.
I also want to report that I've had no issues with BT connectivity, and I have connected with about 8 headsets / handsfree over the past year.
My Amaze can get into a problem state with the BT, where the phone does not acknowledge a change in BT from off to on or vice versa. When this happens the phone starts to overheat, and I have to power completely down, and then power on again - at which point it will show the actual BT status. I've been on NRG almost from the start, so I don't know if this is a hardware issue or a ROM issue. I haven't had it happen in a while - I'm now more careful about turning on the BT (the problem seemed to happen when I was accidentally hitting the switch twice). Since I know how to avoid it, I haven't pursued any fixes.
Have you tried replacing the back cover? That seems like the most probable fix.
bluetooth
bluetooth problems?!
Hi, I have a rooted and s-off amaze with nightmare rom. everything is working but bluetooth. I can turn it on and switch to visibility but the problem is it can not find any devices and also it can not be found by others. I flashed some kernels but it did not work. please if u know a kernel that fixes bluetooth i can try it. thanks
BT
artur-x said:
bluetooth problems?!
Hi, I have a rooted and s-off amaze with nightmare rom. everything is working but bluetooth. I can turn it on and switch to visibility but the problem is it can not find any devices and also it can not be found by others. I flashed some kernels but it did not work. please if u know a kernel that fixes bluetooth i can try it. thanks
Click to expand...
Click to collapse
This have anything to do with it?:
http://forum.xda-developers.com/showpost.php?p=54112028&postcount=6
So I've been dealing with this for over a year now, trying everything under the sun to get this to work and I noticed that the majority of the time the issue happens with Asus Routers. And ironically I have one too, an RT-AX86U to be exact.
So after a lot of research & trial and error, I found myself a good Temporary Solution that has been working for over a week now, with the WiFi signal lagging very briefly on a rare occasion, with maybe one time where I thought the issue came back but the whole internet was down instead .
So here's what I did:
1. No Smart Switch was used to set up my S23 Ultra. Never liked it to be honest. I use Samsung Cloud and Google Drive via Google One to back up everything & I keep all my stuff in the cloud so it was only a re-download of what was needed. And I only brought back only my Messages & Call Log, cuz I'm forgetful . I also manually added my WiFi to my phone, I didn't bring it over. I also cleared it from my Known WiFi Networks as well beforehand.
2. I switched the Router's software from ASUSMerlin back to Stock ASUS software, and updated it to the most STABLE version. Get it from ASUS directly & install it via the web gui.
3. I did both the HARD Factory Reset AND the NORMAL Factory Reset after I updated the router. There's two versions of it apparently. I did the version where you are physically pressing buttons to do it, and then I did the normal one on the Web Gui. Look up Hard Factory Reset *insert router name here* and it'll give you the way to do it for that particular version.
4. Went through Initial Router Set-up normally. Kept the same name & password, **stick to WPA2 security, you'll see why in a second**
5. *on the phone* Turned on Developer Settings on the phone, turned on Wifi Safe Mode.
6. Settings, Connections, WiFi, tap on the 3 Dots on the top right and choose Intelligent WiFi & turn off Prioritize Real-time Data.
7. *in Web Gui for the Router* Turn off 802.11ax/WiFi 6 mode. It's in Wireless. Make sure you do it for both bands (the first section will be which band you're editing, choose accordingly)
8. I actually kept on the 160 Mhz option for the 5Ghz because I want my speed dammit. Hasn't affected anything.
9. Switched my DNS (including IPv6) out of Cloudflare to a different DNS, I used Google. IPv4 is in the WAN section, IPv6 is in the IPv6 section (switch only if you actually have that one normally) **I didn't try different DNS options, Google was always my second choice, my focus was NOT using Cloudflare. Try different ones and see, I was always having issues with Cloudflare**
10. **for fun cuz why not** Restart everything. Phone, Router, and Modem if you're feeling fancy. Why? It doesn't hurt so might as well.
That's it. No Phone Mac. No Static IP on the phone. I'm on my 5Ghz Band consistently and it works almost flawlessly. Granted I would love to have Wifi6 available to me so I can get a better router with the 6Ghz Band as an option, but being able to use my 5Ghz in a stable way on my phone when I need that is more important to me. So there we go.
You should change the title of the post by: "For crap routers like ASUS, this is the solution I found to have stable connections with Samsung"
I have another brand that has a solid wifi connection with just default configuration as it should be.
citytrader said:
You should change the title of the post by: "For crap routers like ASUS, this is the solution I found to have stable connections with Samsung"
I have another brand that has a solid wifi connection with just default configuration as it should be.
Click to expand...
Click to collapse
What brand do you use?
citytrader said:
You should change the title of the post by: "For crap routers like ASUS, this is the solution I found to have stable connections with Samsung"
I have another brand that has a solid wifi connection with just default configuration as it should be.
Click to expand...
Click to collapse
My ASUS router has never given me any problems with any of my phones including this one.
EtherealRemnant said:
My ASUS router has never given me any problems with any of my phones including this one.
Click to expand...
Click to collapse
Asus routers are know to have lot of bugs and instability caused by bad firmware and their hardware, some models worse than others, plenty of issue you will find in the forums and even at Amazon if you read the reviews.
My current router is Netgear RAXE300, solid as a rock, much better and faster than the older one it replaced, a Netgear R7800. I will consider Asus as a brand for motherboards and GPUs but never for Wifi routers.
citytrader said:
Asus routers are know to have lot of bugs and instability caused by bad firmware and their hardware, some models worse than others, plenty of issue you will find in the forums and even at Amazon if you read the reviews.
My current router is Netgear RAXE300, solid as a rock, much better and faster than the older one it replaced, a Netgear R7800. I will consider Asus as a brand for motherboards and GPUs but never for Wifi routers.
Click to expand...
Click to collapse
Which is funny because I would never consider ASUS for a motherboard or GPU but love their networking gear and would have to be convinced hard to buy another brand.
citytrader said:
Asus routers are know to have lot of bugs and instability caused by bad firmware and their hardware, some models worse than others, plenty of issue you will find in the forums and even at Amazon if you read the reviews.
My current router is Netgear RAXE300, solid as a rock, much better and faster than the older one it replaced, a Netgear R7800. I will consider Asus as a brand for motherboards and GPUs but never for Wifi routers.
Click to expand...
Click to collapse
Good to know, thank you for that
Chexk out the UNIFI Dream Machine. I have gigabit service and get an 850mb download.
citytrader said:
You should change the title of the post by: "For crap routers like ASUS, this is the solution I found to have stable connections with Samsung"
I have another brand that has a solid wifi connection with just default configuration as it should be.
Click to expand...
Click to collapse
I've been using an ASUS (RT-AC68U) router for 9 years and never had a single problem with it. I only recently took it out of service as it wasn't Wi-Fi 6 compatible. What is it about them that you proclaim them to be crap?
hand-filer said:
I've been using an ASUS (RT-AC68U) router for 9 years and never had a single problem with it. I only recently took it out of service as it wasn't Wi-Fi 6 compatible. What is it about them that you proclaim them to be crap?
Click to expand...
Click to collapse
Maybe it worked fine for you, my experience with routers Asus is too much dumb marketing and unreliable routers, not only my case but lot of people having issues from dropping connections (very common in Asus) to firmware issues specially with the AX series.
I actually had issues with my S22 Ultra with Wifi, I always thought it was my Wifi that was messed up so I would switch it to the 2.4GHz. I'm actually not having the issue at all with my 23 Ultra.
If I were to ask you which, among all of the things you did, fixed the issue, I bet you wouldn't reakly know, would you? There's too many changes that "might have" fixed the issue.
I haven't had any known issues with an S22 Ultra or an S23 Ultra connected via wi-fi to an ASUS XT12 WiFi-6 mesh system. But did need to reboot the "slave" mesh unit once - when it wasn't working for any wifi clients. I previously had an RT-AC3100 that was also solid.
I did have prior bad experiences with Netgear and D-Link back in the 802.11g and 802.11n days - but that was a long time ago.
EtherealRemnant said:
My ASUS router has never given me any problems with any of my phones including this one.
Click to expand...
Click to collapse
No problems with my Asus RT-AX3000 either.
I have an AX11000 and haven't had issues with the S21 Ultra, S22 Ultra, Fold 4 or the S23 Ultra. I can use 2.4, 5Ghz w8th Wi-Fi 6 and the 5Ghz 160mhz band. Not sure why you are having issues.