So I've been dealing with this for over a year now, trying everything under the sun to get this to work and I noticed that the majority of the time the issue happens with Asus Routers. And ironically I have one too, an RT-AX86U to be exact.
So after a lot of research & trial and error, I found myself a good Temporary Solution that has been working for over a week now, with the WiFi signal lagging very briefly on a rare occasion, with maybe one time where I thought the issue came back but the whole internet was down instead .
So here's what I did:
1. No Smart Switch was used to set up my S23 Ultra. Never liked it to be honest. I use Samsung Cloud and Google Drive via Google One to back up everything & I keep all my stuff in the cloud so it was only a re-download of what was needed. And I only brought back only my Messages & Call Log, cuz I'm forgetful . I also manually added my WiFi to my phone, I didn't bring it over. I also cleared it from my Known WiFi Networks as well beforehand.
2. I switched the Router's software from ASUSMerlin back to Stock ASUS software, and updated it to the most STABLE version. Get it from ASUS directly & install it via the web gui.
3. I did both the HARD Factory Reset AND the NORMAL Factory Reset after I updated the router. There's two versions of it apparently. I did the version where you are physically pressing buttons to do it, and then I did the normal one on the Web Gui. Look up Hard Factory Reset *insert router name here* and it'll give you the way to do it for that particular version.
4. Went through Initial Router Set-up normally. Kept the same name & password, **stick to WPA2 security, you'll see why in a second**
5. *on the phone* Turned on Developer Settings on the phone, turned on Wifi Safe Mode.
6. Settings, Connections, WiFi, tap on the 3 Dots on the top right and choose Intelligent WiFi & turn off Prioritize Real-time Data.
7. *in Web Gui for the Router* Turn off 802.11ax/WiFi 6 mode. It's in Wireless. Make sure you do it for both bands (the first section will be which band you're editing, choose accordingly)
8. I actually kept on the 160 Mhz option for the 5Ghz because I want my speed dammit. Hasn't affected anything.
9. Switched my DNS (including IPv6) out of Cloudflare to a different DNS, I used Google. IPv4 is in the WAN section, IPv6 is in the IPv6 section (switch only if you actually have that one normally) **I didn't try different DNS options, Google was always my second choice, my focus was NOT using Cloudflare. Try different ones and see, I was always having issues with Cloudflare**
10. **for fun cuz why not** Restart everything. Phone, Router, and Modem if you're feeling fancy. Why? It doesn't hurt so might as well.
That's it. No Phone Mac. No Static IP on the phone. I'm on my 5Ghz Band consistently and it works almost flawlessly. Granted I would love to have Wifi6 available to me so I can get a better router with the 6Ghz Band as an option, but being able to use my 5Ghz in a stable way on my phone when I need that is more important to me. So there we go.
You should change the title of the post by: "For crap routers like ASUS, this is the solution I found to have stable connections with Samsung"
I have another brand that has a solid wifi connection with just default configuration as it should be.
citytrader said:
You should change the title of the post by: "For crap routers like ASUS, this is the solution I found to have stable connections with Samsung"
I have another brand that has a solid wifi connection with just default configuration as it should be.
Click to expand...
Click to collapse
What brand do you use?
citytrader said:
You should change the title of the post by: "For crap routers like ASUS, this is the solution I found to have stable connections with Samsung"
I have another brand that has a solid wifi connection with just default configuration as it should be.
Click to expand...
Click to collapse
My ASUS router has never given me any problems with any of my phones including this one.
EtherealRemnant said:
My ASUS router has never given me any problems with any of my phones including this one.
Click to expand...
Click to collapse
Asus routers are know to have lot of bugs and instability caused by bad firmware and their hardware, some models worse than others, plenty of issue you will find in the forums and even at Amazon if you read the reviews.
My current router is Netgear RAXE300, solid as a rock, much better and faster than the older one it replaced, a Netgear R7800. I will consider Asus as a brand for motherboards and GPUs but never for Wifi routers.
citytrader said:
Asus routers are know to have lot of bugs and instability caused by bad firmware and their hardware, some models worse than others, plenty of issue you will find in the forums and even at Amazon if you read the reviews.
My current router is Netgear RAXE300, solid as a rock, much better and faster than the older one it replaced, a Netgear R7800. I will consider Asus as a brand for motherboards and GPUs but never for Wifi routers.
Click to expand...
Click to collapse
Which is funny because I would never consider ASUS for a motherboard or GPU but love their networking gear and would have to be convinced hard to buy another brand.
citytrader said:
Asus routers are know to have lot of bugs and instability caused by bad firmware and their hardware, some models worse than others, plenty of issue you will find in the forums and even at Amazon if you read the reviews.
My current router is Netgear RAXE300, solid as a rock, much better and faster than the older one it replaced, a Netgear R7800. I will consider Asus as a brand for motherboards and GPUs but never for Wifi routers.
Click to expand...
Click to collapse
Good to know, thank you for that
Chexk out the UNIFI Dream Machine. I have gigabit service and get an 850mb download.
citytrader said:
You should change the title of the post by: "For crap routers like ASUS, this is the solution I found to have stable connections with Samsung"
I have another brand that has a solid wifi connection with just default configuration as it should be.
Click to expand...
Click to collapse
I've been using an ASUS (RT-AC68U) router for 9 years and never had a single problem with it. I only recently took it out of service as it wasn't Wi-Fi 6 compatible. What is it about them that you proclaim them to be crap?
hand-filer said:
I've been using an ASUS (RT-AC68U) router for 9 years and never had a single problem with it. I only recently took it out of service as it wasn't Wi-Fi 6 compatible. What is it about them that you proclaim them to be crap?
Click to expand...
Click to collapse
Maybe it worked fine for you, my experience with routers Asus is too much dumb marketing and unreliable routers, not only my case but lot of people having issues from dropping connections (very common in Asus) to firmware issues specially with the AX series.
I actually had issues with my S22 Ultra with Wifi, I always thought it was my Wifi that was messed up so I would switch it to the 2.4GHz. I'm actually not having the issue at all with my 23 Ultra.
If I were to ask you which, among all of the things you did, fixed the issue, I bet you wouldn't reakly know, would you? There's too many changes that "might have" fixed the issue.
I haven't had any known issues with an S22 Ultra or an S23 Ultra connected via wi-fi to an ASUS XT12 WiFi-6 mesh system. But did need to reboot the "slave" mesh unit once - when it wasn't working for any wifi clients. I previously had an RT-AC3100 that was also solid.
I did have prior bad experiences with Netgear and D-Link back in the 802.11g and 802.11n days - but that was a long time ago.
EtherealRemnant said:
My ASUS router has never given me any problems with any of my phones including this one.
Click to expand...
Click to collapse
No problems with my Asus RT-AX3000 either.
I have an AX11000 and haven't had issues with the S21 Ultra, S22 Ultra, Fold 4 or the S23 Ultra. I can use 2.4, 5Ghz w8th Wi-Fi 6 and the 5Ghz 160mhz band. Not sure why you are having issues.
Related
Has anyone experienced a continuous connect, get IP, disconect, connect, get ip disconnect...
It's impossible to download anything if the Nook is disconnecting and connecting once every 3 secs....
Anyone had this problem as well?
Thanks,
Giz
Authentication failure?
That usually is the symptom of authentication failure:
Password or passprhase.
MAC lockout on the router (does your router block non-listed MAC addresses?).
Sadly, useful messages on authentication failures are not specific (for security reasons).
DeanGibson said:
That usually is the symptom of authentication failure:
Password or passprhase.
MAC lockout on the router (does your router block non-listed MAC addresses?).
Sadly, useful messages on authentication failures are not specific (for security reasons).
Click to expand...
Click to collapse
Hi,
Unfortunately, I do get an IP...and am able to start browsing, downloading stuff....etc...but after a couple of secs...the NT just goes crazy and enters this connect/disconnect loop....
I have even changed the WiFi protection from WPA2 into WEP,, changed router channel....changed from N into G....
Same problem always....get no problems with my laptops...
I have the router configured with DHCP enabled, so no static IP addresses defined...
Hi there,
I had some issue like that a year ago. All i had to do was to remove/forget all my favorite wifi networks and then add the one which caused my issue again.
Hi..
Don't know if this might help you...seems quite a problem on:
bookclubs.barnesandnoble.com/t5/NOOK-Tablet-Support
Look for the Thread...won-t-stay-connected-to-my-wi-fi/m-
You already tried different channels, etc, so sounds like a router/client compatibility problem. Just because your laptop connects doesn't mean everything will connect.
Bring Nook to a few places with wifi access and attempt connection. If it can't connect with any, it's a Nook problem, if it connects with some or all, it's your router problem.
If the latter, Google on your router's make & model and apply any firmware update found. Also search on "[router_make] disconnects" to see if there is a reported problem with the router.
As mentioned elsewhere, try setting router to G if currently using N. Some old router still use funky Draft 1.0 N standard. This goes in hand with firmware update suggestion above.
If that doesn't work, try a different router. [To minimize setup work, leave old router in place, and connect new router downlink from old. Disable routing on new to use it as AP only (old one does the routing). Set different channel for the AP, and point your Nook to it.]
If that doesn't work, give up. Return/exchange the Nook, and buy something else.
e.mote said:
You already tried different channels, etc, so sounds like a router/client compatibility problem. Just because your laptop connects doesn't mean everything will connect.
Bring Nook to a few places with wifi access and attempt connection. If it can't connect with any, it's a Nook problem, if it connects with some or all, it's your router problem.
If the latter, Google on your router's make & model and apply any firmware update found. Also search on "[router_make] disconnects" to see if there is a reported problem with the router.
As mentioned elsewhere, try setting router to G if currently using N. Some old router still use funky Draft 1.0 N standard. This goes in hand with firmware update suggestion above.
If that doesn't work, try a different router. [To minimize setup work, leave old router in place, and connect new router downlink from old. Disable routing on new to use it as AP only (old one does the routing). Set different channel for the AP, and point your Nook to it.]
If that doesn't work, give up. Return/exchange the Nook, and buy something else.
Click to expand...
Click to collapse
It's problably a router/NT incompatiblity issue....I have just got a stable WiFi connection at my workplace...but it's an open network which works like a hotspot where you have to use a login/password....
Hum, I have just now realised that I happen to own a NETGEAR DGN1000b router....having just gone to the NetGear's website, it looks like there is a known issue with Blackberry phones as well (I do have a blackberry Storm and get the same connect/disconnect behaviour as I am getting on the NT)...
Here's the link for everyone's reference: http://support.netgear.com/app/products/model/a_id/12208
Cheap f***ing DSL/WiFi router.....I shouldn't expect much more from a router which costs 50EUR, but since the Router provided by TCom got toasted...
I'll try to update the firmware to the latest version (from Sep 2011)...Let's see how it goes...
Thanks again to everyone for having the patience to help me out setting up my NT
This is an awesome forum packed with awesome people!
Cheers,
Gizmo
Hey, I have just updated the router firmware and that fixed the problem!!!
Both my blackberry and my Nook Tablet are now able to connect and stay connected to the WiFi network!
Thanks for the tup guys!
have a question
I have a WNR2000v1 running 1.2.3.7 and the damn thing does not work with the NT, should I bite the bullet and get a new router? and if so I'd like to stick with NetGear and what would be a good model?
Garrett07 said:
I have a WNR2000v1 running 1.2.3.7 and the damn thing does not work with the NT, should I bite the bullet and get a new router? and if so I'd like to stick with NetGear and what would be a good model?
Click to expand...
Click to collapse
Hi!
As you might have read in on omy previous thread posts, I was only able to solve my problem (and ended up solving my blacberry connections issues as well) with a firmware upgrade on my netgear router..did you look for you model on Netgear's website? Did you check the known issues list? My problem had to do with the fact that the router could not handle properly authentication methods used by blabkberry models...
That was what they claimed to have fixed....so I gave it a shot just to make sure that I would't have to buy a new router...
ThyGizmo said:
Hi!
As you might have read in on omy previous thread posts, I was only able to solve my problem (and ended up solving my blacberry connections issues as well) with a firmware upgrade on my netgear router..did you look for you model on Netgear's website? Did you check the known issues list? My problem had to do with the fact that the router could not handle properly authentication methods used by blabkberry models...
That was what they claimed to have fixed....so I gave it a shot just to make sure that I would't have to buy a new router...
Click to expand...
Click to collapse
Like I said, I have the WNR2000v1 which is like a 2009 model, I have the latest update available (as of September of 2010) and i have tried everything like setting it to 54mbs maximum and it has yet to work.
Edit-So I went to Best Buy and bought the WNDR3400 and it works flawlessly out of box, guess the new N protocol (which was my sneaking suspicion) is what the NT runs on, good thing too because my mom would have freaked if she couldn't have downloaded her new books on her christmas present. Thanks for all the help man.
Garrett07 said:
Like I said, I have the WNR2000v1 which is like a 2009 model, I have the latest update available (as of September of 2010) and i have tried everything like setting it to 54mbs maximum and it has yet to work.
Edit-So I went to Best Buy and bought the WNDR3400 and it works flawlessly out of box, guess the new N protocol (which was my sneaking suspicion) is what the NT runs on, good thing too because my mom would have freaked if she couldn't have downloaded her new books on her christmas present. Thanks for all the help man.
Click to expand...
Click to collapse
Well problem solved with buying a new router then.
So you did have the latest firmware on the router as listed in here:
http://support.netgear.com/app/answers/detail/a_id/11895
The KB on the Netgear's website (http://support.netgear.com/app/products/model/a_id/2614) also mentioned some sort of incompatibility with BB which could be extended also to Nooks, I guess...
Well, you can always get some money back by selling your old router on eBay...
Cheers,
Giz
I own Sony Tablet S since last 90 days but has a lot of problems, it has been at the service station due to its issues for more than 45 days.
The features/functions included are really nice, but the company doesn't care for the customers.
I called and mailed the Customer Care for more than 20 times, but didn't got a revert even once.
I somehow got a replacement, but the same issues were there in that one too.
If not wrong, I got the promises from the Customer Care around 20 times to revert back, but just got 1 revert back.
The major issues I am facing are
1. Wi-Fi disconnects regularly
2. Wi-Fi doesn't have proper range which you can even see in the youtube link as follows:
http://www.youtube.com/watch?v=8FRb855gBMo
3. The device hangs a lot when loaded, stops responding for a long time and the only solution remains is to Restart/Shutdown
4. The screen doesn't get unlocked many a times even upto 30 seconds after pressing the unlock button.
5. GPS connectivity issue: Connection to GPS only remains if you stay at a place, not if you move anywhere from a particular place.
BUT THE WORST problem I am facing is the WORST COMPANY SERVICE.
The stupids don't just know any status of the problems most of the times.
They promise to call/revert back, but I didn't get any reverts of my e-mails from the 13th of April 2012. I can't understand why is this happening to me ???
Any1 facing any of these issues ???
Please provide me reverts unlike SONY
I have the same problems 3 & 4 as you. And most probably caused by the WiFi connection.
I have sent in my Tablet for repair cause after a month of usage - the battery cannot be charged.
Hopefully the ICS update will solve these few problems.
I'm from Singapore and Sony after-sales service sucks all around the world except USA, Japan & maybe UK. That's where all their customers are at. =)
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
jameslindsey said:
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
Click to expand...
Click to collapse
+1
Inviato dal mio HTC EVO 3D X515m con Tapatalk 2
Wifi is a known unsolved issue the rest is not really nmormal, but why don't you try to contact sony vaio service wich contains tablet s also
Agreed with James. If two tablets have WiFi problems, it's almost guaranteed that is a problem with your network environment, not with the Tablet. I have never had a problem with the WiFi and it always reconnects easily.
Also +1 for the app suspicions. Most of those issues sounds like they could be coming from an app (particularly 3 and 4), so try factory resetting your device then installing apps slowly one-at-a-time, waiting about 24 hours between installs to see if any apps cause this behaviour to return.
As for replies from customer service, I can't help you there since Sony replied to my only support Q within three days of my message. Make sure you have the right address, and then try Vaio Service.
jameslindsey said:
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
Click to expand...
Click to collapse
Thanks for reply dude, but you'll really be amazed to know that
My router doesn't have any issue, it has been upgraded to the latest firmware.
To add I connect the same router with 2 Nokia E6-00, Nokia N8-00, Nokia E63, 2 Sony Vaio Laptops, 2 PC with a linksys usb modem, Samsung Galaxy S, Nokia E71, Lenovo Laptop, Samsung Galaxy Note, Sony Walkman Live, a lot Iphones of my customers get connected to it, a lot ipads get connected to it and none of them have problems, why this is the only 1 ???
About softwares, again a shock this is a problem when my Tablet was just opened from the box even, it is still there and I guess will remain forever, and if you guys don't know, just check the youtube link I provided, it explains a lot.
Anyways thanks for the help
And even I use 4 Sony Vaio Laptops and always suggest Sony to my friends and relatives, but this time I faced the worst cause they promised me to revert back almost 20 times, but I got a revert only once. What the f**k
Guys please reply if any of you are facing the same problem or not ???
I recently purchased the 16gb Sony Tablet S and am contemplating on whether or not to return it by the 30 day window due to sporadic wifi connection at my apartment. The issue is not as much the reobtaining wifi after the screen unlocks, as it is the general holding of the wifi connection when the screen is on.
I've isolated the problem to my specific router, as it works PERFECTLY at my GF's apt and my parent's house. Always connects right away and stays connected. However at my apt it doesn't always connect right way and have to manually turn the wifi off and on again, and sometimes have to manually hit connect from the wifi screen. When it finally obtains IP address it will connect, but most of the time for only a short period (like 20-30 seconds) before the wifi signal on bottom right just disappears. Then I have to toggle the wifi on and off again and try again. Very annoying. Sometimes it will connect though, and the wifi holds up like it should.
Here are the fixes I've tried so far:
* Reset and Factory Rest device
* Forget/Reconnect to network from device
* Update Router Firmware
* Configure Router - g/n mode and n mode from b/g/n
* Set Router Channel from auto to 1,6 and 11.
* Wifi Lock App (doesn't work and drains battery)
Personally, I feel like the tablet itself has an inferior wireless radio. Compared side by side to my other wifi devices, it has noticeably less signal at the router and diminishes quicker the farther away you go. Now, this doesn't really bother me as I'm usually always near my router. However, when I was scanning all the wifi networks around me (in cmd: netsh wlan show networks mode=bssid) I found over 30 networks around me all using the full channel spectrum. I've tried every channel on my router, but 11 seems the best.
Would a crowded wifi area affect the tablet? But again, my laptop, 2 phones, and PS3 connect at every channel with no problems at my apt. At my parent's house and GF's apt there are only 1 or 2 other available networks that could also be on my channel. That's the only thing I can think of.
I just don't understand why only the tablet is having wifi problems.
I have about a week left to return it, and would like to keep the tablet, but running out of patience. Next, I think I will try using MAC address and see if that works.
Any help would be appreciated!
Try this!
I had the same issue.
I solved the problem
1 - turn off wifi.
2- in accounts - turn off "auto connect"
3- turn on wifi ( test if work )
4- reconect the accounts
too simple .. but works , try it.
Would a crowded wifi area affect the tablet? But again, my laptop, 2 phones, and PS3 connect at every channel with no problems at my apt.
Click to expand...
Click to collapse
Thats certaintly not the problem since i have so many devices logged in on my network, and not having the same problems,
The Wi-Fi on Sony tablet has known issue's like loosing connection when screen goes standby, even if you checked this in settings never to shut down.
The steps in the post above can be the sollution, and if not, sony will make somehow a repair or a dev would fix this. goodluck.
setterose said:
I had the same issue.
I solved the problem
1 - turn off wifi.
2- in accounts - turn off "auto connect"
3- turn on wifi ( test if work )
4- reconect the accounts
too simple .. but works , try it.
Click to expand...
Click to collapse
Thanks. I tried that sequence and it seemed to work for a little bit, but then the problems reoccurred.
Again, the problem is not just that the wifi doesn't pick up right away after standby, but also, and more importantly, it looses wifi BEFORE the screen goes out while I'm using it, repeatedly.
Its very annoying and only happens at my apt and not at other networks. No other device on my network has this problem.
Nobody else has had this problem before?
I remember from older posts that tablet s has problem with certain brand routers. What routers are used in your places.
Kermit33 said:
I remember from older posts that tablet s has problem with certain brand routers. What routers are used in your places.
Click to expand...
Click to collapse
Its a ZyXel brand router that doesn't work. I'm pretty sure the one's that do work are both Linksys. The ZyXel router is probably a cheap one because it came bundled in a promotion from my ISP.
I guess I could try another n router, but still find it strange that all my other wifi devices are fine with the current router.
Wifi Signal
Sony is not as reliable as it used to be... My Tablet S keeps loosing WiFi signal, and the solution I found was to turn off and back on the WiFi. This fix the issue.
However another very annoying problem is that very often I need to hard reset the tablet as it locks the screen with no other way to recover it. Shame on Sony. An the annoying side flash light is ridiculous. I used to have an A100 that aside any design issues, worked perfectly never had any operational issue with it. Should have upgraded to a A500...
What worked for me.
I bought a Sony S as a birthday present for my wife. That was yesterday and today she went to work and left me to set it up for her.
I have a Cisco E3200 router. The tablet could see my router and connect to it but would drop the connection after 5 seconds.
Well, that was the first hour and a half of my day.
Finally, with nothing else to try, I set up a guest account on the router. The tablet found it and connected to it on the first attempt and has been connected now for over four hours including multiple restarts.
I have no idea why this worked. I just know that it did.
Clive.
Same issues here when docking tablet sometimes, but my work around is to turn WiFi off, and hit Fast Reboot ( app by Great Bytes Software) then turn WiFi back on. Fast Reboot seems to do a soft reboot on apps and system and it only takes a few seconds.
Hope this helps!
Maui
Sent from my Sony Tablet S using xda app-developers app
Wifi Issues
I bought the 32G version from Woot recently. The WiFi reception is awful. I am on my second unit same thing.
4 feet from Router (on 2nd floor), 3 bars out of 4. 15 feet goes to 2. Downstairs goes to 1 bar 1MBS. And drops like a hot potato. Sony has sent a RMA for repair. Being this is my second unit with same issue, I doubt there is a fix.
I use a LAptop, netbook, android phone on the same router. No issues. They all work well, even in the basement!
Updated to 4.0 on my original unit, no change.
Just ranting here, hoping for a surprise fix. Other than that Mrs Lincoln how was the play? I love the tablet otherwise. Will probably throw and a spare router downstairs or feed it off my 4G phone. Now that really sucks..LOL
Anyone else
4.03 can solve this problem?
[email protected] said:
4.03 can solve this problem?
Click to expand...
Click to collapse
4.03 did not make a difference.
**EDITED: pls ignore this post. irrelevant.
Sent from my Sony Tablet S using xda app-developers app
sony tablet s wifi issue
Hi all,
after weeks of study here is what i found out:
- wifi issue is not a hard ware issue, it is simply the software.
- wifi issue occurs only with certain routers with both N & G channels , Especially Netgear and BT.
- Wifi manger app makes it better and less annoying, issue still there but less occurring. try different channels.
- Tablet S for some reason does not like the channels used by certain Routers.
- do not bother with wifi lock app, does not do the job and steals ur battery.
- after weeks of trial, tablet is just great, but needs attention from Google.
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
all I can do now is get a good router and hope for the best.
Fatthyrahim said:
Hi all,
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
Click to expand...
Click to collapse
Straight from the horse's mouth??? Tablet S will infact be getting Jelly Bean???
Fatthyrahim said:
all I can do now is get a good router and hope for the best.
Click to expand...
Click to collapse
what do you think about sitecom routers?
WIFI More
Fatthyrahim said:
Hi all,
after weeks of study here is what i found out:
- wifi issue is not a hard ware issue, it is simply the software.
- wifi issue occurs only with certain routers with both N & G channels , Especially Netgear and BT.
- Wifi manger app makes it better and less annoying, issue still there but less occurring. try different channels.
- Tablet S for some reason does not like the channels used by certain Routers.
- do not bother with wifi lock app, does not do the job and steals ur battery.
- after weeks of trial, tablet is just great, but needs attention from Google.
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
all I can do now is get a good router and hope for the best.
Click to expand...
Click to collapse
I have tried 3 different Routers.
Verizon/ActionTecMi424
CheckPoint Z-100G
Linksys WRT54GL
No change no difference.
I finally installed another router on the other floor. Now it works in entire house, but have to change router connections if I move to a different floor.
The big question here I think is:
Is every Tablet S this way or do we have some bad samples? Software or Hardware. Sony has given me and RMA # to return for repair. I am hesitant to do that. If there is no fix or all units are this way.
I am not 100% sure but from my own testing I found it working 90% of the time everywhere else, here is how I tested:
home netgear, does not hold wifi , have to refresh page all the time to browse internet.
Work ( different router not sure what type yet) works just like a dream, fast no wifi drops no refreshes needed.
took it to most free wifi spots, not a problem.
friends house BT, Same issue again.
Wifi manager made it a bit better yes ( have to test now on channels 12 , 13 or 15 , wifi lock app does not work.
I hate to get a different router to get same issue at the end. however different posts elsewhere suggested setting router to N on and G off channels testing each time you make a change, on tablet set to manual ( have not done this bit yet).
It's not like we are all being picky here with Sony, we like the tablet itself and we bought it with a lot of money, we want to be able to browse the internet download things without getting our livers and kidneys enlarged.
more to follow , I am really hoping to be able to get my friend's wife update as she told us GOOGLE IS VERY AWARE OF THE ISSUE.
air16 said:
what do you think about sitecom routers?
Click to expand...
Click to collapse
Bought Sitecom Router last friday, I can say that now my tablet holds wifi signal very well... :good:
WIFI Issue fixed
All,
there was an update last Thursday that fixed the wifi issue, I am not really sure what but my tablet s now holds and keeps wifi everywhere.
I had issued before with netgear and bt routers and after last Thursday it was just fine, i need to review the recent updates done and Let you all know.
I tried it everywhere and works perfect, download speed is perfect , not one drop of wifi so far.
I assume either Sony or Google did something here as it was getting an update last Thursday that lasted about 10 minutes, could not figure out what was that update yet.
My Prime has had decent wifi all along. This morning however I'm having serious issues with it. It shows as being connected to wifi but there is no data transferring. If I do a hard reset I can then get into a browser and access 1 web page. After that it no longer transfers any data and I eventually get a web page not found error message. Same thing for email. I get email on the initial check it does upon booting up but then nothing else. Google Play store does the same thing as well.
I tried doing a factory reset and multiple hard resets but the problem is persisting. This has obviously rendered by Prime completely useless. Anyone else experienced this? Anyone have any ideas?
thanks,
Jeff
all at the same router?
whycali said:
all at the same router?
Click to expand...
Click to collapse
Yes.....and it was the router. I had ruled out the router because my Iphone was showing as being on wifi and it was working fine. But when I went to use my laptop I had the same problem. Reset the router and all is good. Not sure why my Iphone was unaffected but at least it's fixed.
Jeff
try changing wifi security level
Jeff1192 said:
My Prime has had decent wifi all along. This morning however I'm having serious issues with it. It shows as being connected to wifi but there is no data transferring. If I do a hard reset I can then get into a browser and access 1 web page. After that it no longer transfers any data and I eventually get a web page not found error message. Same thing for email. I get email on the initial check it does upon booting up but then nothing else. Google Play store does the same thing as well.
I tried doing a factory reset and multiple hard resets but the problem is persisting. This has obviously rendered by Prime completely useless. Anyone else experienced this? Anyone have any ideas?
thanks,
Jeff
Click to expand...
Click to collapse
I had a wierd issue to and read in a post to change the wifi security level. Initially mine was on WEP, then i started to have issues a few months later. it just wouldnt stay connected (kind of like yours). I changed it to wpa2 and so far it has had a steady connection. Wouldnt hurt to give that a shot.
aadeleon said:
I had a wierd issue to and read in a post to change the wifi security level. Initially mine was on WEP, then i started to have issues a few months later. it just wouldnt stay connected (kind of like yours). I changed it to wpa2 and so far it has had a steady connection. Wouldnt hurt to give that a shot.
Click to expand...
Click to collapse
I'm already using WPA2 and have had NO problems at all until yesterday. However, since my laptop was also having problems I would say that it was my router and not the Prime that was the problem. Hopefully it doesn't happen again.
On a side note, I had been planning on doing a factory reset for a while and yesterday gave me my excuse to do it. I hadn't done one since I purchased my Prime. It has made a big difference in performance and reducing the number of app crashes. Its a bit of work but definitely worth it.
Jeff
Just wanted to jump in here to give y'all a pro-tip.
You said your wireless was working fine until just the other day when it started to give you problems? Well, the problem may lie in the channel your Wifi is broadcasting on. You may have had a neighbor just move in/just get wireless, they may have their router on "auto" and it changed channels or your router may have changed channels. I would suggest downloading Wifi Analyzer and taking a look at the wireless signals around you. You can then adjust your routers Wifi channel accordingly. You will want to stay on channel 1, 6, or 11 ideally. Also it is good practice to reboot your router occasionally.
Hope this helps. :good:
Scumbag Inc. said:
Just wanted to jump in here to give y'all a pro-tip.
You said your wireless was working fine until just the other day when it started to give you problems? Well, the problem may lie in the channel your Wifi is broadcasting on. You may have had a neighbor just move in/just get wireless, they may have their router on "auto" and it changed channels or your router may have changed channels. I would suggest downloading Wifi Analyzer and taking a look at the wireless signals around you. You can then adjust your routers Wifi channel accordingly. You will want to stay on channel 1, 6, or 11 ideally. Also it is good practice to reboot your router occasionally.
Hope this helps. :good:
Click to expand...
Click to collapse
Second that, except that when I walked around the house with WiFi Analyzer running on my phone I found that the people on either side of me were on Channel 1 both of my routers were on Channel 1 too. So I made one of mine 6 and the other 11. This is also something you have to re-check every once in a while as the neighbors might change theirs.
One other thing I've noticed with my Prime is that it seems to work a lot better if I set the router for N Only or G only - not mixed mode.
January 13, 2014
Mr. Gregory Lee
President and CEO
Samsung Electronics North America
Samsung Telecommunications America
85 Challenger Road
Ridgefield Park, NJ. 07660
Dear Mr. Lee:
You are surely aware by now of the many WIFI and instability problems reported on the web regarding the Samsung Galaxy S and Note Smartphones. These appear to be independent of carrier, but may be related to Android 4.3.
I myself have spent about 20 hours tracing WIFI instability problems on my Verizon Note 3 including all the cookbook suggestions on the web, as well as installation of a new router and modem. None worked for me until I turned off the Bluetooth function – a temporary solution at best.
As an electrical engineer I understand the complexities of hardware and software interactions, as well as the potential interactions of RF devices sharing the 2.4 GHz band. However, the problems with your devices are now likely consuming tens of thousands of user plus customer service hours, on what may be futile trails. This wasted time and frustration could be avoided.
I think the honorable thing to do would be for Samsung to broadly acknowledge that they are having these problems, announce that they have a top team working on it, forecast a time frame when they may have a repair, and suggest temporary fixes for those who can’t wait and need them immediately. For many people this would suffice, since your strong reputation would be enough to give them confidence that help is on the way. In effect, this makes Samsung a hero rather than a villain.
Unless you do this, you will face a growing backlash from increasingly frustrated users who feel their time is being wasted by a company that wants to hide the issue.
Sincerely,
Steven M. Baer MSEE
steve181 said:
January 13, 2014
Mr. Gregory Lee
President and CEO
Samsung Electronics North America
Samsung Telecommunications America
85 Challenger Road
Ridgefield Park, NJ. 07660
Dear Mr. Lee:
You are surely aware by now of the many WIFI and instability problems reported on the web regarding the Samsung Galaxy S and Note Smartphones. These appear to be independent of carrier, but may be related to Android 4.3.
I myself have spent about 20 hours tracing WIFI instability problems on my Verizon Note 3 including all the cookbook suggestions on the web, as well as installation of a new router and modem. None worked for me until I turned off the Bluetooth function – a temporary solution at best.
As an electrical engineer I understand the complexities of hardware and software interactions, as well as the potential interactions of RF devices sharing the 2.4 GHz band. However, the problems with your devices are now likely consuming tens of thousands of user plus customer service hours, on what may be futile trails. This wasted time and frustration could be avoided.
I think the honorable thing to do would be for Samsung to broadly acknowledge that they are having these problems, announce that they have a top team working on it, forecast a time frame when they may have a repair, and suggest temporary fixes for those who can’t wait and need them immediately. For many people this would suffice, since your strong reputation would be enough to give them confidence that help is on the way. In effect, this makes Samsung a hero rather than a villain.
Unless you do this, you will face a growing backlash from increasingly frustrated users who feel their time is being wasted by a company that wants to hide the issue.
Sincerely,
Steven M. Baer MSEE
Click to expand...
Click to collapse
Dear Mr. Baer:
Sounds good buddy, keep it to your blog posts though.
Sincerely,
Mr. Cabra
getting this off the top of my head but I think you want to take you letter and send them out executive email carpet bombing where u email all the head honchos at that monster company samsung
United states division will probably get you something if you contact a director or something
who knows
would be interesting if everyone who signed the petition emailed n' carpet bombed em
can you imagine their inboxes getting flooded
I'D LOVE IT
After fixing my own and helping others in threads with WiFi instability issues, a solid fix is to adjust the channel of the frequency within your router settings to match your device/phone/laptop
Also if you go barely out of range/back in/flutter the WiFi connection you will get this message
Thanks for sending a letter to Samsung for us though, not many ppl put in the effort
lmike6453 said:
After fixing my own and helping others in threads with WiFi instability issues, a solid fix is to adjust the channel of the frequency within your router settings to match your device/phone/laptop
Also if you go barely out of range/back in/flutter the WiFi connection you will get this message
Thanks for sending a letter to Samsung for us though, not many ppl put in the effort
Click to expand...
Click to collapse
Have you got a how to thread about this? I know how to change channels on router but how do I know which match the note 3?
Beamed from my Galaxy Note 3
recDNA said:
Have you got a how to thread about this? I know how to change channels on router but how do I know which match the note 3?
Beamed from my Galaxy Note 3
Click to expand...
Click to collapse
Every router we'll be different so the web console interface will be unique per router model.
You want to login to your router via Google chrome or IE, and navigate to something along the lines of Wi-Fi channel frequency.
There should be a range from 1-11 "channels" and you want to try one at a time. Yours could be different than mine depending on interference around you.
I hope this kinda makes sense. This also applies to general networking if your laptop Wi-Fi signal is weak sauce
Sent from my SM-N900V using XDA Premium 4 mobile app
Thanks. I'm aware of the process. I thought there might be 1 or 2 specific channels that work best with Note 3. Through trial and error I do have a good connection. I just wondered if there was a better method than I used because it took quite a while.
Beamed from my Galaxy Note 3
What kind of routers are people using when they get this message? I've only gotten it once since having the phone on some random wifi network and the signal was dropping in and out
recDNA said:
Thanks. I'm aware of the process. I thought there might be 1 or 2 specific channels that work best with Note 3. Through trial and error I do have a good connection. I just wondered if there was a better method than I used because it took quite a while.
Click to expand...
Click to collapse
lmike6453 said:
There should be a range from 1-11 "channels" and you want to try one at a time. Yours could be different than mine depending on interference around you.
Click to expand...
Click to collapse
Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
recDNA you are not alone, I too thought lmike6453's post made it sound like he had some secret info about the Note 3 working best on a certain channel or something like that. No worries!
Thanks for this. Hope to see the response. Anyone ever buy a Samsung device from Asia, etc. and try to connect to your USA home Wi-Fi, only to find out your device doesn't recognize the region code? Yeah, lame. Almost as lame as releasing the international note 3 region locked, and LTE version not compatible with AT&T LTE bands. OK, I will stop veering off topic, here. Please post any response to this great letter.
platinumrims said:
What kind of routers are people using when they get this message? I've only gotten it once since having the phone on some random wifi network and the signal was dropping in and out
Click to expand...
Click to collapse
I've never had the message pop-up and I've had my Note 3 since the release day.
Jackseric said:
Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
Click to expand...
Click to collapse
Here's the play store app link for the Wifi Analyzer app (farproc).
Doing an occupied channel assessment like this is definitely a good practice for avoiding interference from other WiFi APs; but keep in mind that due to channel overlap a three-channel separation is best. Because of the pervasiveness of WiFi, it may be impossible to find such a "quiet channel" arrangements, though. In such cases though it is useful to at least avoid the same channels that the strongest nearby APs are using. A lot of consumer WiFi routers use default channels assignments of 3, 6, or 9 (so that folks that leave their APs with default settings always end up 3 channels apart from other "defaulters"... two-thirds of the time ). That suggests that if you are in an area with lots of WiFi (maybe an apartment building or something) try to get 2 channels away (1, 4 or 5, 7 or 8, 11) - at least the interference will be diminished a little bit.
There is one big problem with WiFi scanners though - they don't give a single clue about RF interference by non-WiFi devices in the ISM band(s). Microwave ovens, portable phones, baby monitors, bluetooth devices, yada yada yada. Perhaps there is a way to infer from re-transmission statistics whether or not one channel is better than another, but I'm not sure if such apps even exist, and due to the burst-like nature of many forms of interference (who runs their Microwave oven all day long?), you might have to observe a lot of data to figure something like that out.
Some of the statistics in this Cisco article ("Top 20 Myths of WiFi Interference") are rather startling; worth a look.
@steve181
Good luck getting any response from Samsung or Verizon. Not because I'm a cynic or anything, but because WiFi operates in a uncontrolled, free-for-all radio space which is basically a giant experiment started by the FCC. The fact that it operates at all - or even most of the time - is hardly some kind of guarantee that it will work in all scenarios.
They (Samsung/Verizon) are not going to come over to your house to find out what is wrong.
And the fact that you can find isolated reports of problems scattered across the internet is not a reliable metric of the incidence rate of problems. That's an "availability bias" problem with the data you have to work with. People with trouble go looking for solutions and people that don't have problems... don't. There might be widespread problems or only rare ones - neither you nor I have the data to support either of those hypotheses with any credibility, though.
The 802.11 protocols are extremely complicated and sophisticated - and complex, sophisticated protocols are good breeding grounds for interop problems (software bugs due to differences in protocol interpretation). It takes at least two to tango (the STA and the AP), and a bug could be on either side. Throw in uncontrolled interference from other random electronic devices, and who is to say that "this is Vendor A's fault" without any due diligence. ("Well, my other devices don't do this" is hardly proof of much - it's just a suspicion or hypothesis at best)
Don't like the results you are getting? Get a different phone, router, or neighborhood. Or fiddle with some settings on them until they work. Yeah it sucks and is a huge drain of time; but practically speaking those are the only alternatives when you run into a WiFi problem.
I once encountered an IT infrastructure bug that was a three-vendor bug: it only occurred with a specific client OS, a specific AntiVirus software release, and a specific vendor's multi-protocol (SMB/NFS) file server. Imagine what that was like trying to get any of the involved vendors to engage. Every WiFi issue has exactly the same 3-fold problem resolution tree: is the problem (a) the STA, (b) the AP, or (c) uncontrolled crap in the area?
good luck
Jackseric said:
Wifi Analyzer will look at all the wifi networks in earshot of your phone and tell you what channel they're on. You just pick one with the least chance of bumping into another network. No try and see method... just do it once. Test from the spot you're having the most trouble, typically the farthest spot from your router that you'll be using the wifi. (I tried to post direct link to the app in Google Play, but I'm too new of a user and the forum wouldn't let me)
recDNA you are not alone, I too thought lmike6453's post made it sound like he had some secret info about the Note 3 working best on a certain channel or something like that. No worries!
Click to expand...
Click to collapse
Funny, I had wifi analyzer but there was no congestion on any channel so I just used trial and error. I have very secure and fast wifi now. I do think I have an excellent router though. Fairly new with lots of options.
Beamed from my Galaxy Note 3
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
toddnbrown said:
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
Click to expand...
Click to collapse
This makes me wonder whether indeed I should get a Dev edition Note 3... until this is resolved...
Another reason this is unacceptable is many people do not have access to router settings in corporate environments. This should be embarrassing to Samsung. Imagine their reputation when in a meeting someone says oh sorry, I can't connect to WiFi I have a crappy Samsung. Then another guy says oh, that sucks. I have an iPhone it works just fine. Hm. They need to get their crap straight on this and not ignore it like Apple and go all "you're holding it wrong" on us. This thread should be enough for the engineering team to start from and fix this issue permanently.
So do you guys notice a difference in performance or is it just words telling you something is wrong while it's working fine? What if Samsung is the only one trying to help and others just mute the warnings
+1000000
I thought I was going crazy when I couldn't get my vzw retail note 3 to play nice with my chromecast. HTC one, no problem. IPhones 5 and 5s, no problem. Nexus 7 (2013), iPad air, no problem. I too have wondered in frustration how it could be possible that a flagship device from a company as high profile as Samsung (only the #1 android device maker in the world) could put out products with such major problems. I'd say that inability to maintain a stable WiFi connection is a pretty significant shortcoming in a device that is essentially a vehicle to access the internet. It's things like this that allow fanboys to say "apple stuff just works." Because it does. Apple has trained to consumers to expect that things will 'just work'. And why shouldn't they?
And while you're at it Samsung, fix the audio stuttering with the screen off. Jeez!
Sent from my SM-N900V using Tapatalk
oktrav said:
+1000000
I thought I was going crazy when I couldn't get my vzw retail note 3 to play nice with my chromecast. HTC one, no problem. IPhones 5 and 5s, no problem. Nexus 7 (2013), iPad air, no problem. I too have wondered in frustration how it could be possible that a flagship device from a company as high profile as Samsung (only the #1 android device maker in the world) could put out products with such major problems. I'd say that inability to maintain a stable WiFi connection is a pretty significant shortcoming in a device that is essentially a vehicle to access the internet. It's things like this that allow fanboys to say "apple stuff just works." Because it does. Apple has trained to consumers to expect that things will 'just work'. And why shouldn't they?
And while you're at it Samsung, fix the audio stuttering with the screen off. Jeez!
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Seriously my galaxy note one was hella stable compared to this locked down piece of garbage
Sent from my SM-N900V using XDA Premium HD app
throw in about no stock files for developer edition too please lol
toddnbrown said:
Changing router settings is not okay... As a temporary fix, maybe. But to act like it's not a problem with the phone because you were able to change router channels, or have the latest greatest router, misses the point completely. If everything else you have has no issues with wifi connectivity to your router, why should you have to change anything at all to get the Note 3 to have a stable connection? Not everyone is a computer whiz or has the time to mess with all that. Wifi is a basic function of a phone that should work out of the box. Just my 2 cents. Not trying to start a debate.
Click to expand...
Click to collapse
macdroid01 said:
This makes me wonder whether indeed I should get a Dev edition Note 3... until this is resolved...
Another reason this is unacceptable is many people do not have access to router settings in corporate environments. This should be embarrassing to Samsung. Imagine their reputation when in a meeting someone says oh sorry, I can't connect to WiFi I have a crappy Samsung. Then another guy says oh, that sucks. I have an iPhone it works just fine. Hm. They need to get their crap straight on this and not ignore it like Apple and go all "you're holding it wrong" on us. This thread should be enough for the engineering team to start from and fix this issue permanently.
Click to expand...
Click to collapse
I agree that the technology should be automated in the sense of pairing frequencies after scanning for the best one. Until then, all ya can do is be grateful that wireless even exists compared to a decade ago's technology, it's still in overall infancy stage.
platinumrims said:
So do you guys notice a difference in performance or is it just words telling you something is wrong while it's working fine? What if Samsung is the only one trying to help and others just mute the warnings
Click to expand...
Click to collapse
It's just a notification that remains stickied in the notification drawer if at ANY point in your connection it is recognized as unstable. Really, the whole "issue" is blown out of proportion to me since it works as normal and you wouldn't know of any difference if it just didn't report anything like other Android phones.