Service update message on phone - Sprint HTC EVO 4G LTE

I just got a system message saying I received some kind of system update. Anyone else getting anything like that or know what changed? I can't find anything out of place. Got my hopes up thinking I'd finally get stable LTE but no such luck.

Is it version 1.22.651.3?
"We're coming from a pure power source"

metalfan78 said:
Is it version 1.22.651.3?
"We're coming from a pure power source"
Click to expand...
Click to collapse
This was not an OTA update. I was never given the usual choice to download the update over wifi. The message stating that the update was done just appeared with only an OK button to acknowledge.
I am S-off and rooted.

I got the same thing but mine was in the DC area because a tower near me was down and I kept getting error 16 with calls (at least that is what the tech on phone told me). This all happened after feeding the panda and reactivating so more than likely it was that causing the problem. However I think SPRINT's default thing to do is send at update to you the minute you call.
Sent from my Jewel using Tapatalk 2 ... Make It A Great Day!

I just got a notification that this update is ready for my phone. Will applying it break my root access?

forceOnature said:
I just got a system message saying I received some kind of system update. Anyone else getting anything like that or know what changed? I can't find anything out of place. Got my hopes up thinking I'd finally get stable LTE but no such luck.
Click to expand...
Click to collapse
I have gotten several of these so call updates. A small box pops up and says system updated . I have gotten like 3 to 4 in the last few weeks. I have no clue what was updated.
Sent from my EVO using xda app-developers app

If this is the OTA I suggest you search the forums or look for a rooted version of the OTA UN the dev section
Sent from my EVO using xda app-developers app

So have I. This is not the ota. Are you guys in a launch city?
Sent from my eVo LTE

shockwaveaz said:
So have I. This is not the ota. Are you guys in a launch city?
Sent from my eVo LTE
Click to expand...
Click to collapse
I am in a LTE "launch" city. I was able to connect to LTE very sporadically before the update and have not noticed any improvement afterwards.

Related

After S-Off it connects to sprint when you make a call

After I successfully got s off on my phone and my wife's phone, when I first make a call it connects to sprint to activate the radio. My question is am I gonna have to do this every single time I flash a new rom or no? Just curious is all.
I doubt it, it probably has to do with cracking the bootloader. That's probably where the exploit was.
I have s off and root. No problems so far with tibacup, texts or calls. And I've yet to be connected to sprint pre call
Sent from my PG86100 using XDA Premium App
weezymagic said:
I have s off and root. No problems so far with tibacup, texts or calls. And I've yet to be connected to sprint pre call
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Same here rooted and can receive/make calls/text without needing to contact sprint.
Your handset prolly failed the handsfree activation after you unlocked it so it dialed sprint for activation
It's Sprints new enhanced security. The rep on the phone told me it could be activated by a few things including hands free activation the phone battery getting low going out of service area. I didn't tell her I rooted of course.
Sent from my Transformer TF101 using Tapatalk
If you are getting error 16, wait a long time and speak with representative, have them reset the service thingy. It worked for me after not being able to call.
So what is everybody saying when they talk to sprint?
Drewmungus said:
So what is everybody saying when they talk to sprint?
Click to expand...
Click to collapse
I didn't say anything they asked me for an alternate number, I gave them one and they called. Im sure y'all know the process from there.
phatmanxxl said:
I didn't say anything they asked me for an alternate number, I gave them one and they called. Im sure y'all know the process from there.
Click to expand...
Click to collapse
+1.
Now I have S-OFF but all root apps say Im not rooted.
Droga said:
+1.
Now I have S-OFF but all root apps say Im not rooted.
Click to expand...
Click to collapse
You will need to flash this zipfile from recovery.
http://unrevoked.com/rootwiki/doku.php/public/revolutionary
Drewmungus said:
So what is everybody saying when they talk to sprint?
Click to expand...
Click to collapse
Tell them you are getting Error 16, and they will fix it.
Droga said:
+1.
Now I have S-OFF but all root apps say Im not rooted.
Click to expand...
Click to collapse
S-OFF means you can install Superuser. Superuser lets root apps know you have root and they can send superuser commands to your phone.
Same here, calls didnt work - error 16 message. Connected to a sprint rep automatically and she asked if I changed anything on my phone recently, all I said was nope. Asked her why this happened, she said new security enhancements. She pushed a "fix" and said to power off power on and I should be good. Did that, S-OFF still there.... I am Golden.
Alchem!st said:
You will need to flash this zipfile from recovery.
http://unrevoked.com/rootwiki/doku.php/public/revolutionary
Click to expand...
Click to collapse
Thanks! Worked like a charm!!
The Sprint rep who helped me said it's been a very busy night for EVO 3D error 16s... she said she's had about 70 of them so far.
goalkeepr said:
The Sprint rep who helped me said it's been a very busy night for EVO 3D error 16s... she said she's had about 70 of them so far.
Click to expand...
Click to collapse
lol sprint owned by 3d users!
wranglerray said:
lol sprint owned by 3d users!
Click to expand...
Click to collapse
I wonder if sprint is going to send HTC a bill! Sprints system resets at 1am(I just leaned this) so I had a rep on the phone talking about mountains for like 20mins, muhhaha! This never would of happened if they had unlocked our bootloaders!!!
Drewmungus said:
I wonder if sprint is going to send HTC a bill! Sprints system resets at 1am(I just leaned this) so I had a rep on the phone talking about mountains for like 20mins, muhhaha! This never would of happened if they had unlocked our bootloaders!!!
Click to expand...
Click to collapse
I was just going to say that, LOL!! They should have listened to us about the bootloader sooner.
Sent from my PG86100 using XDA App
This would never happen if we have unlocked bootloader in the first place

Help! Phone won't update profile

Hi everyone: It all started last night when I tried to do a PRL update but accidentally hit Profile update...Now my data doesn't work! I took my phone to the sprint store to see if they can get it going and they couldn't.
They tried a prl/profile update and a hard reset its a no go, They also tried ##72786# code and the phone won't activate the MSL screen even ##DATA# won't work. They said they never seen this issue before and said I need a replacement (Refurb).
I don't want a refurb! Is there anything I can do to fix it...Im 100% stock with the new OTA update.
this also happened to me- I had to get them to order me a new one yesterday... Also from what they said, they still are sending out new ones as replacements here..
xTmDarren said:
this also happened to me- I had to get them to order me a new one yesterday... Also from what they said, they still are sending out new ones as replacements here..
Click to expand...
Click to collapse
Wow! I went ahead and ordered it hope its a new one!
I think there are files that got corrupted.
If anyone can help fix before I get the replacement Let me know thanks.
Are you rooted ? If so try a full wipe or try running an ruu.
#Root-Hack_Mod*Always\=LTE
I had the same problem, and I had to get a replacement.
Sent from my EVO using xda premium
laie1472 said:
Are you rooted ? If so try a full wipe or try running an ruu.
#Root-Hack_Mod*Always\=LTE
Click to expand...
Click to collapse
I'm stock! Is it possible to run a ruu stock?
I noticed In settings/about/phone identity my current usernames is blanked!
Update: I can't receive call either just make them
Yes you can run an ruu if your stock. Also I would recommend it. Hopefully it helps.
#Root-Hack_Mod*Always\=LTE
laie1472 said:
Yes you can run an ruu if your stock. Also I would recommend it. Hopefully it helps.
#Root-Hack_Mod*Always\=LTE
Click to expand...
Click to collapse
I run the ruu and its a no go!
looks like its a deeper problem
I had a couple customers come in with this issue and me and 1 of the techs i work with, were able to fix this issue with some trial and error. Took about 2 hours to fix tho.
Sent from my EVO LTE using XDA Premium app
eyeisdasteve said:
I had a couple customers come in with this issue and me and 1 of the techs i work with, were able to fix this issue with some trial and error. Took about 2 hours to fix tho.
Sent from my EVO LTE using XDA Premium app
Click to expand...
Click to collapse
Sooooooooooooooooooooooo....what was the fix? LOL Same thing happened to me last night at my local Best Buy. Spent two hours there trying to get my phone working again. She finally gave up and pulled a new one from stock. Sweet!
Great. The so-called "fix" is getting a new handset?! Great...
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
Actually no. It consisted of doing data refresh's, hard resets, profile updates and username resets. Also we had to flag the phone stolen then have it taken off.
Huge hassle.
Sent from my EVO LTE using XDA Premium app
Activate Device
Mine was doing the same thing after a pushed PRL update...scratched my head for a while figuring it out. I used "Activate Device" in settings: it took a few tries but eventually showed results. Afterward, it allowed the profile update.

[Q] Error code 1233 when updating profile/prl

Last night I decided to try to update my prl through the updater in Sense and I got an error code 1233. Called sprint tech support and spent an hour trying to get it fixed. The tech ended up just sending me a new phone, which a huge buzz kill because I've had hboot 1.12 since the beginning with s-off. Was running toasted-deck from irc, and I don't know if that had anything to do with my phone getting screwed up so I figured I'd ask if anyone else has had this problem? I want to unlock this new phone when I get it too, and I'm really going to miss TD if this is a common problem.
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
malicenfz said:
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
pbedard said:
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
Click to expand...
Click to collapse
I searched high and low for a fix before I even called Sprint Tech. Any chance you can point me in the right direction? I'll just send them their locked down phone back if I can fix this one.
sslbaron said:
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
Click to expand...
Click to collapse
Unfortunately I did try in a few different areas. I live in Cincinnati and go to school in Dayton, but got the same error in both places. I really wonder how this even happened because I never had a problem running AOSP on my OG EVO so I don't think that could be it.
I had this happen on my 3D and when it did work it only connected to Verizon....weird I know and even the tech couldn't believe but I did a data reset on it and never had that problem again.
Sent from my EVO using Tapatalk 2
So I was on stock with goodies and just out of curiosity switched to mean rom to try and activate my phone. The activation went off without a hitch and now my phone is working perfectly again. So pumped.
if u were able to do it before then all of sudden u can't, it must be sprint
Sent from my EVO using xda app-developers app
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
josh030181 said:
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
mmhama2 said:
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
OK i flashed to mean rom and now I'm able to update prl and profile without getting the error, as for the busy tone it was gv, i signed out of gv the calls went thru then i signed back in and get the busy signal again, which sucks because that's never happened before till now.
Sent from my EVO using xda premium
I had the same problem a few days ago. I was Running CM10 and switched over to Stock w/ Goodies to update my PRL and Profile so i can take advantage of LA's new LTE network but i kept getting that error. I ended up unrooting and relocking my phone and restored to complete stock after that it updated fine the first time. I doubt being rooted prevents you from updating either the PRL or Profile.
I was getting the same error code at work. I googled the code ansomeone said it was a connection problem. I believe this because I never get a good signal at work. When I got home my prl updated. I'm on meanrom.
Easy Fix
Turn off WiFi and LTE radio (CDMA only) and try it. You should be able to update the PRL and Profile.
As "zAcHcOmA" mentioned, I also gave them a Thanks for it.. I had the same issue with "Error Code 1233".
My problem started when I noticed every incoming call I tried to answer thru the Handset would basically act as if I missed the call. Seems I didn't have an issue answering through Blue Tooth though. Not exactly sure what is causing this. I'll keep an eye on it after updating my PRL & Profile. Anyways, I did the following and was able to update both PRL & Profile..
1. Make sure Wireless is off
2. Set network to by going to Settings - Mobile Data - Network Mode "CDMA only"
3. I was then able to update both PRL & Profile through System Updates and I then rebooted my phone.
I'll now find out if my issue is resolved or if I still have on going issues.

UPDATED: forced a sprint update

It happened about 10 minutes. But can't seem to find what changed. Has anyone else gotten one recently?
nickmus said:
It happened about 10 minutes. But can't seem to find what changed. Has anyone else gotten one recently?
Click to expand...
Click to collapse
Was it an HTC software update? I don't have one... Unless you just now got the Jelly Bean update.
It was probably this:
http://www.htc.com/www/support/content.aspx?id=191316
It may have been an HTC update. The pop up was generic. I checked the link posted, that wasn't it.
The pop up said the an update has been downloaded and will be installed.
nickmus said:
It may have been an HTC update. The pop up was generic. I checked the link posted, that wasn't it.
The pop up said the an update has been downloaded and will be installed.
Click to expand...
Click to collapse
Probably a PRL update
Sent from my EVO using Tapatalk 2
Prl doesn't update itself
Sent from my EVO using Tapatalk 2
I've had my prl update itself. You get a self service update screen from nowhere then new update.
Sent from my Evo 4G LTE ( ͡° ͜ʖ ͡°)
YoungCorruptionV2.0 said:
Prl doesn't update itself
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Deff can.
Sprint can force a number of things to update. PRL, and just a profile update are the most common to come through as they deal with your connectivity to towers and with all the tower upgrades they are likely to be needed more often now to ensure everyone is the most up to date.
Sent from my EVO using Tapatalk 2
Every prl update I've had on this phone has been pushed by Sprint
Out of the three years of being with android not once has my pro updated automatically.. strange
Sent from my EVO using Tapatalk 2

Android 4.2 ?

So will the DNA be getting sense 5 and android 4.2 or will they do us like the thunderbolt and forget about it cuz you can buy the one?
Sent from my HTC6435LVW using xda app-developers app
This has been asked and posted countless times
Sent from my HTC6435LVW using Tapatalk 2
I think there is at least an attempt to give one Android update. If you are lucky you get 2. What I mean is aside from security or "fix" updates you will get an Android level update. For instance the Thunderbolt, shipped with 2.2, got an update to 2.3, was lucky to get one to 4.0. Rezound, shipped with 2.3, got an update to 4.0. Now the DNA, shipped with 4.1, should get a 4.2 update. Doubtful it will get a 4.3 (or 5.0) update, but possible. This is just from my experience and observations.
Character Zero said:
I think there is at least an attempt to give one Android update. If you are lucky you get 2. What I mean is aside from security or "fix" updates you will get an Android level update. For instance the Thunderbolt, shipped with 2.2, got an update to 2.3, was lucky to get one to 4.0. Rezound, shipped with 2.3, got an update to 4.0. Now the DNA, shipped with 4.1, should get a 4.2 update. Doubtful it will get a 4.3 (or 5.0) update, but possible. This is just from my experience and observations.
Click to expand...
Click to collapse
I think HTC will make 2 updates for the GLOBAL DNA phone and possibly one for Verizon, but Verizon will only officially put out 1 update IMO. They won't sink any more $$ into the DNA. But that doesn't matter since as long as the GLOBAL version exists, Verizon users will get theirs. After Moonshine, how can we not believe our DEV can do anything. The only thing that would hurt this phone is if Beaups leaves the DNA community. I've seen where just one strong dev left the community for my phone and the phone support practically all but dried up. He seems to be the king of the DNA. As long as he supports it, we'll be fine.
orateam said:
I think HTC will make 2 updates for the GLOBAL DNA phone and possibly one for Verizon, but Verizon will only officially put out 1 update IMO. They won't sink any more $$ into the DNA. But that doesn't matter since as long as the GLOBAL version exists, Verizon users will get theirs. After Moonshine, how can we not believe our DEV can do anything. The only thing that would hurt this phone is if Beaups leaves the DNA community. I've seen where just one strong dev left the community for my phone and the phone support practically all but dried up. He seems to be the king of the DNA. As long as he supports it, we'll be fine.
Click to expand...
Click to collapse
Beaups doesn't develop ROMs. If he left there would be no difference as far as that goes.
Personally I don't really care if verizon decides to push newer updates we have awesome devs and I'm sure they will do what they can to get us those updates
Sent from my HTC6435LVW using Tapatalk 2
Phaded said:
Beaups doesn't develop ROMs. If he left there would be no difference as far as that goes.
Click to expand...
Click to collapse
beaups runs on stock rom.
Somewhat related question. I recently moonshined and now have all the s-off goodness that comes along with it (still on stock ROM minus bloat). Question is, when Verizon starts pushing the next software update, do I need to worry about my phone trying to accept it? Does the customized hboot preclude us moonshiners from getting the update?
Sent from my Droid DNA
blackstallion said:
Somewhat related question. I recently moonshined and now have all the s-off goodness that comes along with it (still on stock ROM minus bloat). Question is, when Verizon starts pushing the next software update, do I need to worry about my phone trying to accept it? Does the customized hboot preclude us moonshiners from getting the update?
Sent from my Droid DNA
Click to expand...
Click to collapse
Do you have a custom recovery installed. At the least I believe (and its been a while since I go an update on the phone with a custom recovery) that the recovery will not automatically install it. But I think there should be something you can freeze or remove that would prevent the OTA.
The HTC rep I talked to yesterday claimed thatthe DNA is HTCs favorite device. Even more favored than the One. He also claimed that the DNA, for that reason, will be supported with various updates for years to come....carrier permitting.
Sent from my HTC6435LVW using xda app-developers app
Character Zero said:
Do you have a custom recovery installed. At the least I believe (and its been a while since I go an update on the phone with a custom recovery) that the recovery will not automatically install it. But I think there should be something you can freeze or remove that would prevent the OTA.
Click to expand...
Click to collapse
Yes, I have TWRP recovery installed.
Sent from my Droid DNA
jerrickdamon said:
The HTC rep I talked to yesterday claimed thatthe DNA is HTCs favorite device. Even more favored than the One. He also claimed that the DNA, for that reason, will be supported with various updates for years to come....carrier permitting.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
He was trying to make you feel better by saying so. From VZ track records, we'll be lucky to see Sense 5 by the end of the year if HTC releases it in the next 3 months.
There's no reason it shouldn't get updated. It's still quite new, and hardware is top notch. Now when? Who frigging knows! Verizon hates it's customers.
Sent from my DNA all in ya mouf
It does have the hardware and specs. Take Verizon out of the picture and this phone would already be on sense 5 (maybe not 4.2.2 yet). I think once the HTC One drops on Verizon it won't be long before the DNA gets it. Kinda funny Verizon is the last major carrier to get the HTC One and S4. They gotta get their dirty little fingers in there first, just so beaups, adamoutler and crew tell them to suck it.
Honestly, the ONLY thing I like about Verizon is there data speeds. Other wise I'd never of jumped ship from sprint.
Sent from my GT-N5110 using xda premium
I am with Verizon for the Coverage and my unlimited data. If they took that away I think I would go to At&t, they are close in coverage and we have LTE here.
Character Zero said:
I am with Verizon for the Coverage and my unlimited data. If they took that away I think I would go to At&t, they are close in coverage and we have LTE here.
Click to expand...
Click to collapse
I or my girlfriend have had every major carrier minus Sprint over the last year+ and Verizon was hands down the fastest and most reliable. AT&T's LTE is a joke.
skeet43169 said:
So will the DNA be getting sense 5 and android 4.2 or will they do us like the thunderbolt and forget about it cuz you can buy the one?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
The thunderbolt got a recent ICS update, how is that "forgetting about it"?
Dave12308 said:
The thunderbolt got a recent ICS update, how is that "forgetting about it"?
Click to expand...
Click to collapse
Yes that's forgetting abbot it it took almost 4 years and the phone to be Obsolete for it to happen they stopped selling that phone b4 the update
Sent from my HTC6435LVW using xda app-developers app
skeet43169 said:
Yes that's forgetting abbot it it took almost 4 years and the phone to be Obsolete for it to happen they stopped selling that phone b4 the update
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Let's get the facts straight, it was just shy of 2 years from the phone getting introduced that it got ICS (Intro March 2011, ICS Feb 2013). Yes it was after the phone was EOL, but at least they did it.
Character Zero said:
Let's get the facts straight, it was just shy of 2 years from the phone getting introduced that it got ICS (Intro March 2011, ICS Feb 2013). Yes it was after the phone was EOL, but at least they did it.
Click to expand...
Click to collapse
Yep, that was exactly my point. We might not see a TIMELY update, but I am sure we will see one eventually.
TBH, if one is running the stock ROM, they are so far from stock Android it isn't funny anyways. I actually prefer Sense 4+ to Sense 5, HATE how they took away the animated lockscreen weather.

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